“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PROJECT MANAGEMENT

BEST PRACTICE

AWARENESS

By Godfrey Osotsi

(19th July 2012)

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Who are we?

Established 3 yrs ago.

Founded by a group of experienced professionals.

Project management

IT Management

Business Analysis

Change Management

Focus – Training and Consultancy solutions in best practice portfolio

Motivation/Driving Philosophy

Complex management environment

Pressure to have an efficiently managed and customer-focused IT Management.

Project failures – wastage of scarce resources.

Lack of access to training on methodologies.

Declining impact of theoretical frameworks.

Increasing corporate appetite for management best practices for competitive

advantage.

Rapid growing and leading best practices solutions provider in East Africa (Kenya, Uganda,

Tanzania, Rwanda).

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Our Training Solutions

Accreditation Training

PRINCE2

ITIL 2011

Other OGC best practices

P3O – Portfolio, Programmes & Project Offices

MSP – Managing Successful Programmes

Business Analysis

Certified Business Analysis Professional (CBAP)

Certificate of Competency in Business Analysis (CCBA)

Software Engineering - CSDP

Customized Training Services

Business Analysis

IT Management

Change Management

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Our Consultancy

Solutions Consultancy Solutions

Project Management

PRINCE2 Accredited Consultancy Services

Implementation of PMOs

Project Management Audits

Project Management Maturity Assessment

IT Management

Implementation of ITIL

IT Service Management Tool Selection & Implementation

ICT Business Alignment

ICT Governance

Software testing and Quality Assurance

Business Analysis

Implementation of Requirements Centre of Excellence

Business Process Re-engineering

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Why Us?

Our brand strength is defined by:

Quality and Innovative Solutions

Market driven solutions

Proven Standards

Driven by extensive research process

Fully accredited training solutions

Certification based

End to end solutions

pre and post assessment procedures

Follow ups

Quality Reference Materials

Top calibre trainers with international reputation

Accredited by relevant accreditation bodies

Experienced industry practitioners.

Strong International networks

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Why Us?

Our brand strength is defined by:

Affordable and Cost-effective solutions

Exciting training delivery mix

E-learning

Instructor Led

Blended training (E-learning & Instructor Led)

Executive Solutions

Huge Clientele and References

Professional Development – supports professional networks

PRINCE2 User Group

IIBA Kenya Chapter

Development of Local training capacity

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Our Clientele

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

OGC Best Practice

Portfolio

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

What is PRINCE2? Stands for Projects In Controlled Environments

Structured method for effective project

It is a de facto standard used extensively by the UK Government and is

widely recognised and used in the private sector.

PRINCE2 was established in 1989 by CCTA (the Central Computer and

Telecommunications Agency). CCTA is now called OGC – office of govt

commerce.

Originally based on PROMPT, which has been superseded.

Widely adopted by various government and top organizations across the

world.

A consistent, well structured and coherent project management

methodology.

Structured Project Management methodology

Best Practice

Generic: can be applied to all kind of projects

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

FIGURES AND FACTS

Over 2.5 million have now taken PRINCE2® Exams

Average 1,500-2,000 people a week

Most applied Project Management Method worldwide

Consistently growing + 25% increase year on year

Mentioned in 90% of PM job adverts in Europe

Next growth region: Korea, China, India, Middle East & Africa

PRINCE2® compliments the PMI/PMP Framework and APMP

Evident ROI

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2® Today

1970 1980 1990 2000

1975

PROMPT

created

1979

PROMPT

UK Govt

Standard

1989

PRINCE

created for IT

1996

PRINCE2

created -

generic

2002 - 2009

PRINCE2

Refreshed

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Who uses PRINCE2 ®?

• Governments

– UK, Australia, Netherlands, Denmark, Canada

– Uganda (Central Bank of Uganda), National Bank of Rwanda,

Central Bank of Nigeria, NMB Tanzania

• Private Sector

– Sun Microsystems, DHL, BAT, Barclays, Vodafone, Shell, Unilever

– Microsoft, HP, IBM, British Airways, Virgin, Safaricom

• International Organizations

– United Nations and its agencies e.g. UNDP

– ILO

– World Bank

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

WHY USE PROJECT

MANAGEMENT METHODOLOGY

Project failures are all too common - some make the headlines, the

vast majority are quickly forgotten.

The reasons for failure are wide and varied.

Lack of co-ordination of resources and activities

Lack of communication with interested parties, leading to products

being delivered which are not what the Customer wanted

Poor estimation of duration and costs, leading to projects taking

more time and costing more money than expected

Insufficient measurables

Inadequate planning of resources, activities, and scheduling

Lack of control over progress so that projects do not reveal their

exact status until too late

Lack of quality

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Continued

• Without a project management method, those who commission a

project, those who manage it and those who work on it will have

different ideas about how things should be organised and when the

different aspects of the project will be completed.

• No clarity on responsibility, authority and accountability in projects

• Without a project management method, projects are rarely

completed on time and within acceptable cost - this is especially true

of large projects.

• A good project management method will guide the project through a

controlled, well-managed, visible set of activities to achieve the

desired results.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Why Some Projects Fail?

Lack of:

– Properly defined Business Case

– Co-ordination - resources & activities

– Proper Communication

– Good Estimating - of cost & time

– Sufficient measurables

– Proper Planning

– Sensible and pragmatic Control

– Quality Control

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Project performance parameters

Cost

Quality

Time

Benefits

Risk

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2 Features

• Its focus on business justification

• A defined organisation structure for the project management team

• Its product-based planning approach

• Its emphasis on dividing the project into manageable and controllable

stages

• Its flexibility to be applied at a level appropriate to the project.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PROJECT ENVIRONMENT

PRINCE2

PROCESSES

PRINCE2 PRINCIPLES

Progress

Business

Case

Organization

Quality

Plans Risk

Change

PRINCE2 THEMES

Structure of PRINCE2 projects

- Principles

- Themes

- Processes

- Tailoring PRINCE2® to the project environment

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2 Structure

A management method with four integrated elements:

– 7 Principles (guiding obligations and good practices)

– 7 Themes (raw materials of project management knowledge)

– 7 Processes (step-wise progression through a project)

– Tailoring to the project environment (flexibility)

Is not concerned with:

– Specialist aspects

– Detailed techniques

– Leadership advice

The project professional should choose appropriate

techniques in these areas.

Page 5. Ref 1.5.3

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Elements of PRINCE2

• Seven (7) Principles

– Continued business justification

– Learn from experience

– Defined roles and responsibilities

– Manage by stages

– Manage by exception

– Focus on products

– Tailor to suit the project environment

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Elements of PRINCE2

• Seven (7) Themes

– Describe aspects that must be addressed continually and in parallel throughout

the project.

– Risk

– Change

– Progress

– Plans

– Quality

– Organization

– Business case

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Elements of PRINCE2

• Seven (7) Processes

– Starting up a project (SU)

– Directing a project (DP)

– Initiating a project (IP)

– Controlling a Stage (CS)

– Managing Product Delivery (MP)

– Managing Stage Boundary (MB)

– Closing a Project (CP)

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

BENEFITS OF

PRINCE2 Eliminating the need to re-invent a management method for each new

project

Delivering a standard, but flexible, project management framework for the

organization

Ensuring stakeholders are represented and share in project ownership

Ensuring clarity and congruence of project objectives

Agreement between stakeholders of quality and performance expectations

Investing in sufficient planning prior to commencing a project

Anticipating current and potential problems and risks and planning to meet

these

Co-ordination of project resources

Decision-making milestones incorporated within the plan

A mechanism for early warning and dealing with deviations from plan

Communications, both within and external to the project

Control and progress reporting of project status, specifically achievement of

the Business case.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2 Learning

Path Foundation Examination

Multiple choice format

75 questions per paper

5 questions to be trial and not counted in scores

35 marks required (out of 70 available) to pass - 50%

Closed book.

Practitioner Examination

Objective testing format

9 questions per paper with 12 marks available per question - all question items

will be worth 1 mark, making the total number of marks available per paper 108

2.5 hours allowed (no reading time has been added)

Open book exam (manual only)

59 marks required (out of 108 available) to pass - 55%.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2 TRAINING

OPTIONS Public courses

Organised in hotels

Participants from various organizations

Minimum of 12 and maximum of 16.

Meals and Refreshments paid for by Businet

Onsite Courses

Organized for specific organization

Participants from the same organization

Organised in client site or preferred location

Client pays for conference costs

Cheaper than public courses

Discounts to be given based on the volumes. The higher the volumes

the higher the discounts.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

PRINCE2 TRAINING

OPTIONS E-learning Courses

Candidates to study on their own.

E-learning materials provided

DVD, Exam Simulator, PRINCE2 manuals, PRINCE2 reading materials, access

to web resources, exam bank

Exam Voucher may be provided if purchase with it

Commonly applicable to PRINCE2 Foundation

Targeting interested people who are busy (no time to attend courses)

Cheaper alternative.

Very high quality and fully accredited

Group e-learning available

Blended E-learning

Combination of e-learning and instructor led session.

Common scenario: PRINCE2 Foundation (E-learning) and PRINCE2 Practitioner

(Instructor Led).

Targeting interested people who are busy (no time to attend courses).

More expensive than pure e-learning

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

BUSINET & ILX

• Businet has a business partnership with ILX Group Plc

• Exclusivity in Kenya and East Africa states

• ILX is an authorised training organization (ATO).

• ATO status provided by APMG

• ILX trainers are also accredited training

• Businet future ambition is to become an independent ATO.

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Over 5,000 Global Customers – 20% market share

90% of All UK Police Forces

75% of UK Banks

90% of UK Major Telecom Providers

80% of Local Government

80% of Central Government (Tax, immigration, Customs, Prisons)

Largest Global Client is the UN

Key Global Companies on PRINCE2

“Most companies have good people; the companies that win in the long term have the best practices.’’ – Peter

Drucker.

Facts and Figures on ILX

• Training & Consulting in Project Management for 10 yrs +

• First Accredited E-Learning course in PM

• 100,000+ Students Trained in 2009 with ILX

• 46 PRINCE2 Workshop Events a Week Worldwide

• 220 Workshops a Month Worldwide

• 65 Exclusive Trainers

• Owners of www.PRINCE2.com

• Biggest PRINCE2 Trainer Worldwide

• Growth 40% in 2009

• 97 countries, 8 offices