Rewards & Performance Management

By:

Alonzo, Paul

Placido, Kyle

Performance Management:Introduction

Performance Management Process:

Specify relevant aspects of performance

Appraise performance

Provide performance feedback

Problem Solving

Rewards

Purposes of Performance Management:

Why should we assess performance?

Managers

Peers

Subordinates

Self

Customers

Sources of Performance Information

Scheduling performance feedback

Preparing for a feedback session

Conducting the feedback session

Giving Performance Feedback

Tell and Sell

Tell and Listen

Problem Solving