Presentation on Presentation on Organization Change & Organization Change &

DevelopmentDevelopment

Research Area-Everest BankResearch Area-Everest BankSubmitted to-Sanjeev PradhanSubmitted to-Sanjeev Pradhan

Submitted By-Submitted By-Abhyuday Shah.Abhyuday Shah.

Special ThanksSpecial Thanks Sanjeev Pradhan Chandra Mani Acharya(EBL) Ishwor Kafley(Ncell) Bikrant Shrestha(Ncell) Chandra Mahara(NIC Bank)

IntroductionIntroduction• Estd-1994• Tied up with Punjab National Bank• 39 branch• Head office-Lazimpat, ktm• CEO-P.K. Mohapatra• Capital-103000000• Bank of the year 2006• NICCI excillence award

Organization ChangeOrganization Change• Necessary to adopt • Market is changeable• Be done according to market environment• Means of competition• Lack cause failure in business• Prmary need of organization

Mgmt Of Organization changeMgmt Of Organization change• Researching the market situation• Consulting with costumers• Consulting with employees• Board meetings• Motivating employees• Looking foreign banks• Increasing the rate of diposit account• Providing new sevices• Appointment of Relationship manager

Program’s Bought For Program’s Bought For Consumer InterestConsumer Interest

• ATM service • Bal bachat khata• Saugat bachat khata • Brida bachat khata• Ghar Dailo bachat• Free Internet Banking• Mobile recharge through sms• SMS banking soon• International Money Transfer• FIANO soon (withdraw by thumb)

Services from organizational Services from organizational sideside

• 365 days service• Evening counter• Short term loan(11-15)%• Import Loan(11-14)%• Terms Loan(11-14)%• Education loan(13-15)%• Professional loan(13-15)%• Flexi loan(13-15)%• Future Lease Rental(13-15)%

Forces For Organization Forces For Organization ChangeChange

Internal Force• Within the organization• Affect business operation• Controllable to mgmt• E.g.-Problem of employees, machines etc External force• Environment & situation of outside• Affect business operation• Have to change according to the environment• Eg-Change in costumer desire, new facility in market

Force from Internal SideForce from Internal Side• Change in goals• Change in plans• Change in organization structure• Change in job technology• Change in Work environment• Change in demand of employees

Force From External sideForce From External side• Change in political force• Change in economic force• Change in rules of Nepal Rastra Bank• Change in demand of costumers• Change in services of other banks

Role of manager in Role of manager in organization changeorganization change

• Change in technology• Change in services • Better communication with employees• Mgmt of working environment• Motivation of employees

Barriers in organization changeBarriers in organization change• Invention of new technology• Lack of knowledge about the technology• Change in method of doing work

Organization DevelopmentOrganization Development• Means to improve the organization• Long run plan• Means to adopt the organization

Planned Done For Organization Planned Done For Organization DevelopmentDevelopment

• Provide branch in different rural areas• 39 branch• Providing knowledge of banking • Works done by computers• Lunching new facilities

BarriersBarriers• Worst Political situation• Delay in budget• Demand of donation by political parties• Changed in policy of Nepal Rastra Bank• Over 1000000 can’t be deposit• Have to show the source• Lack of money in bank

FindingsFindings• Necessary to adopt in market• Lots of factors are influencing for change• Bank is managing on the effective way• Should be done according to market

ConclusionConclusion• Should be changed and developed• Market is changeable• Desire of costumer is changeable• Change is to be done in effective way• Costumers should be attracted• Got many Barriers• Every problem should be analyse

Suggestion And Suggestion And RecommendationRecommendation

• Consumers are pillar of organization• Absence of consumer cause failure• Programes should be behave on them• Attracting programes should be bought• Provide knowledge about the banking

system• Should establish branch in rural areas• Donation in social work• Provide services to the workers

THANK YOU! ANY QUERIES?