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Public Relations 101 S P A R K strategic public relations

Public Relations Tips

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Public Relations Tips, By Gareth Marshall, Spark Public Relations. Bangkok Entrepreneurs November 2012 Event

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Page 1: Public Relations Tips

Public Relations 101

S P A R Kstrategic public relations

Page 2: Public Relations Tips

Local hero saves child

S P A R Kstrategic public relations

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Visitor risks life to save child

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CORPORATE FAT CAT STRANGLES FAMILY

PET

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$28.6 billion

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Page 6: Public Relations Tips

The average annual public relations budget

in a publicly-owned company is $9.9

million.

S P A R Kstrategic public relations

Page 7: Public Relations Tips

Crisis

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S P A R Kstrategic public relations

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S P A R Kstrategic public relations

“We're sorry for the massive disruption it's caused to their lives. There's no one who wants this thing over more than I do,

I'd like my life back.”

Tony Hayward, ex-CEO, BP

Page 10: Public Relations Tips

S P A R Kstrategic public relations

“Those words don't represent how I feel about this tragedy, and certainly don't represent the hearts of the people of BP — many of whom live and work in the Gulf — who are doing everything they can to make things right.”

Tony Hayward after PR advice

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S P A R Kstrategic public relations

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S P A R Kstrategic public relations

BP pays record $4.5 billion

fine

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S P A R Kstrategic public relations

Fine: 20% of annual profit

Big business can absorb the fall-out

Greater impact on your small business

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S P A R Kstrategic public relations

Pro-active beats Re-active

You set the story agenda

Creates a positive impression

Builds relationships with media Influencers

Earned media, not paid – for a reason

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S P A R Kstrategic public relations

What does public relations do?

Clearly communicates key messages with your target audiences to build

relationships :

• Public• Existing customers• Employees• Investors• Partners

Page 17: Public Relations Tips

S P A R Kstrategic public relations

What is public relations?

• Achieving positive editorial coverage in the media

• Engaging the public with your company

• Active management of your communications

• Application of strategy and creativity in the management of your reputation

• Networking with potential clients at seminars, exhibitions and Bangkok Entrepreneurs events

• Taking important customers and clients to lunch

Page 18: Public Relations Tips

S P A R Kstrategic public relations

How is it done?

Swiss Army phone

-Press release-Interview-Review/Samples-Measure results/ROI

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S P A R Kstrategic public relations

How does your business benefit?

Increased brand awareness, recognition and credibility

Builds relationship with stakeholders

Can provide third party endorsement

Helps people understand products or services

Builds executive profile – industry leader

Page 20: Public Relations Tips

Who We Are

S P A R Kstrategic public relations

Founded i n 2000

Thai agency with multinational clients; international affiliations, standards and practices

Flexible, innovative marketing communications agency – focus on Proactive Strategic Public Relations

Combined Asian & Western market expertise

Staff of 18 full-time professionals

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Blue Chip Experience

S P A R Kstrategic public relations

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Recent WorksVisa - Media trip to highlight premium cardsVisa - Media trip to highlight premium cards

S P A R Kstrategic public relations

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Recent WorksEmirates First A380 Comes to BangkokEmirates First A380 Comes to Bangkok

S P A R Kstrategic public relations

OutstandinOutstanding Media g Media ResponseResponse40 media, 28 40 media, 28 million Baht in million Baht in print and TV print and TV coveragecoverage

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Recent WorksLenovo - Product Launch Event Lenovo - Product Launch Event

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Recent WorksJawboneJawbone

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Spark helped tech company Jawbone enter

the Thai market and create a buzz about its innovative consumer

tech products.

Page 26: Public Relations Tips

Recent WorksAirbnbAirbnb

S P A R Kstrategic public relations

Airbnb was active in the market but needed an official launch. It was

known by online communities but needed

to engage all Thais.

Page 27: Public Relations Tips

Recent WorksPhilips – The ‘+’ ProjectPhilips – The ‘+’ Project

S P A R Kstrategic public relations

The + project is an award winning campaign that blends both media

relations and social media to deliver

community engagement

Page 28: Public Relations Tips

PR Health Check-list

S P A R Kstrategic public relations

Can you identify potential PR opportunities in your business?

Are you confident your workforce know the goals of your organisation and how their jobs contribute to these?

Do you know how to measure success?

Do you know what sorts of media your customers or target customers consume?

Page 29: Public Relations Tips

Do Businesses Use PR?

S P A R Kstrategic public relations

Every business has a story – What’s yours?

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Thank You

S P A R Kstrategic public relations