Second CRM Partner Programme

© 2015 Soft Solvers Solutions. All Rights Reserved.

Making Businesses Profitable www.secondcrm.com

/secondcrm

Second CRM Partner Programme Introduction Presentation


47% Of CRM systems sold in 2014 are SaaS based

Global CRM Market Share

Source: Gartner, June 2015


Asia Pacific Market Asia Pacific, home to more than 100 million small to mid-

market businesses

Asia’s CRM share (in worldwide market) < 6%

Why Second CRM?

90% market is held by Top guns,

who offer solutions only meant

for big businesses

Second CRM is Designed & Priced

for Asian Businesses

With Localised Support & Hands

holding approach

Asia Pacific CRM Market share

2013 APAC CRM Market share, IDC

SAP 38%

Oracle 22%

SF.com 15%

Others 25%

(inc Microsoft, Sugar CRM and local providers)


What is Second CRM? Complete Business Automation Solution

Pioneer cloud CRM in South East Asia (since 2010), now

growing as a complete Business Automation Solution

Designed for small to mid-market businesses, to make

them profitable, through business automation

Manage Sales & Marketing, Customer Support and Operations

No investment on server/software, No need IT guys,

Highly secure and scalable, Daily automated backups

Easy-to-use, customisable, accessible any time, any

where or on any device (desktop, tablet, or phone)


Soft Solvers Solutions

Partners

Echelon Finalist 2011 - Asia’s largest

Startup event

Asia’s Top 50 Apps

2010 - E27 Singapore

Silver award for Best CRM Implementation 2010 - CCAM Malaysia

CRM Idol Semi finalist - 2012 & 2013

Awards

Founded in 2010

Business Automation Solution leader in APAC

Regional presence, HQ in Singapore

Experiencing rapid growth, doubled YOY every year since inception

Head Quarters Singapore R&D - Global Support Cyberjaya, Malaysia Sales Kuala Lumpur, Malaysia Singapore Manila, Philippines Hong Kong Gurgaon, India*


Where we want to GO? Vision

To make every small to mid-market business profitable, by automating their business operations, using Internet and mobile technologies

By 2020 we’ve vowed to help at least 100,000 of them

What we are looking for

Partners – Referrers, Resellers, Trainers, Consultants, Integrators, Community & Business associations, Complimentary apps providers, etc

And lot of support for everyone


Introducing Second CRM Partner Programme Second CRM’s vision is to make every small to mid-market business profitable, by automating their business operations using Internet and mobile technologies and to enable at least 100,000 businesses by 2020. This can only be achieved with the help of our Laser focused strategy to work with Partners.

After all, partners are our business and in recognition of that we have created the Second CRM Partner Programme, which specifically supports and delivers superior value, market differentiation and sustainable revenue opportunities for partners.


Partner Programme Business Associate (Referrer) Passionate individuals and even companies that may not have

proper sales structure, but meet lot of businesses, who might need Second CRM solution, can refer them to SoftSolvers direct sales team to close.

Business Associates who identify and refer new business opportunities are eligible to earn referral fees once the sale has closed.

Business Associates are not tiered or have any quota system, but are rewarded with additional incentives based upon their level of achievement.

Note: All Second CRM Partners (Business, Consulting and Application) can refer leads, along with their standard modus operandi.


Business Associate (Referrer)

Modus Operandi You met (or actually sought out) someone interested in Second CRM Register lead on partner portal SoftSolvers direct sales will qualify and do the sales follow ups, till its closed Upon closing sale you will get your referrer fee

Eligibility Individual or Company No Experience required

Becoming Partner Register with Second CRM Attend OYB workshop / Online Skype session Attend Second CRM Business Partner Portal training (Online)

Annual fee Not Applicable

Programme details


Partner Programme Business Partner (Reseller) Highly sales oriented companies or individuals focused on

evangelising and pure selling, help spreading Second CRM solutions to places where SoftSolvers alone cannot reach, achieving our vision to provide automation solutions to every business.

Business Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:

Registered, Silver, Gold


Business Partner (Reseller)

Modus Operandi Your Sales & Marketing generate leads interested in Second CRM

Register lead on Partner portal

You do the complete sales, demo and follow ups till its closed and hand it over to SoftSolvers

Eligibility Registered Company (Independent sales professionals also need to have a company registered)

MUST be in some related business, like hardware, training, or other software provider

MIN 1 sales person

Becoming Partner Register with Second CRM Attend one day Second CRM Business Partner training (at least 1 person)

Annual fee US$1000 (waived for first year)

Programme details


Partner Programme Consulting Partner (Implementer)

Professional services firms that provide a wide range of consulting expertise including implementing software solutions, integration to back-office systems, process and change management, and strategic business services to help deliver Second CRM solutions to customers.

Consulting Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:



Consulting Partner (Implementer)

Modus Operandi Your Sales & Marketing generate leads interested in Second CRM

Register lead on partner portal

You do complete sales, standard implementation and level-1 (L1) customer support

For the modifications / issues that require changing source code, coordinate with SoftSolvers Support team

Eligibility Registered Company

MUST have software consulting or service provider as primary business

MIN 1 sales and 1 consultant / support person

Becoming Partner Register with Second CRM Attend two days Second CRM Business Partner training (at least 2 persons)

Annual fee US$2000 (waived for first year)

Programme details


Partner Programme Application Partner (ISV) Commercial independent software vendors (ISV’s) and

application developers who build complementary and standalone applications that may integrate and extend Second CRM applications and distributed on standalone basis.

Application Partners are tiered based on their level of achievement. There are three Programme Levels under this Programme Type:



Partner Programme Community Partner Community Partners work with Second CRM in creating

awareness among SME’s across various industries and sectors. Business associations, Commerce Chambers, Govt agencies for Small Business and other organisations, who wish to enhance the productivity and efficiency of their member companies.

Community Partners are not tiered and the terms are discussed from case to case basis.


Why Work with Second CRM

Add new revenue streams to your existing business

Quantum leap – Selling one-time to recurring income model – Never start a quarter from zero again

Don’t look for new business, grow your existing customers

Global brand, Local support, High credibility, Easier sell and Higher returns

Grand vision, Local implementation – Making Businesses Profitable

Ride on the Cloud NOW Easy access to proven cloud technology and

solutions

Access to ready programme and resources to help develop and grow your business


Soft Solvers Solutions

Phone: +603 8320 5871 (MY), +65 6304 8022 (SG)

Web: www.secondcrm.com Email: [email protected]

Thank You Questions & Answers

Making Businesses Profitable www.secondcrm.com

/secondcrm