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Selling skills LIS’10 LC Plovdiv

Selling training

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Page 1: Selling training

Selling skills

LIS’10 LC Plovdiv

Page 2: Selling training

Follow the training

• AIESEC product• Calls• Simulation

LIS’10 LC Plovdiv

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AIESEC product

LIS’10 LC Plovdiv

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Cylinder of sales

Business KnowledgeIndustry Knowledge

Company KnowledgeProduct KnowledgeSelling Knowledge

Attitude

LIS’10 LC Plovdiv

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AIESEC product

Which is the product? What is the added value for our partners? What strategy we have selling it?

LIS’10 LC Plovdiv

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The product

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Which are the main values for the AIESEC partners?

Top talentsTop talents Employers brandingEmployers branding Youth opinion Youth opinion Impact on society Impact on society

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Top talentsTop talents

InternationalInternational

Exchange

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LocalLocal

Conferences Projects

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Employers brandingEmployers branding

Building strong brand among top talents

Positioning their brand in AIESEC network

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Youth opinionYouth opinion

Problem/case solving & Problem/case solving & new solutionsnew solutions

Surveys on relevant Surveys on relevant topic, product/servicetopic, product/service

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Impact on societyImpact on society

CSR – Corporate Social ResponsibilityCSR – Corporate Social Responsibility

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What strategy we have for What strategy we have for selling AIESEC?selling AIESEC?

LIS’10 LC Plovdiv

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AIESEC core strategy

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Business logic

Superior qualitySuperior quality Superior functionalitySuperior functionality Develop a product and then Develop a product and then

create customer demandcreate customer demand Educate the marketEducate the market

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Calls

LIS’10 LC Plovdiv

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Cold and warm calls

•Cold calls - contacting organization unfamiliar with AIESEC and asking for meeting to sell TN

•Warm calls – contacting the organization that is already familiar with AIESEC or you have been referred by individual/organization (e.g. re-raising TN)

LIS’10 LC Plovdiv

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Goal of the call

With any type of the call, the only goal is - to get a physical

meeting with a relevant company representative

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Call structure

1. Introduction – make it short and highlight the info

2. Ask if the person can speak with you now3. Present the goal of your call (do NOT try to sell

the TN or project by the phone, book the meeting)

4. Book the meeting (give options or ask them is it better on the beginning of the week or in the end, question)

LIS’10 LC Plovdiv

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Before the call

1. Prepare the list of companies, target according to your goals2. Research each company, key selling points3. When you make call for the first time, make a script and practice (e.g role play)4. Send introductory e-mail if appropriate5. Make a call in the convenient environment for yourself6. Make your mood

LIS’10 LC Plovdiv

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How to get through the assistant?

•“Smart ass”•Self confident voice•I have been referred to…•Don’t spend much time talking with assistant – you need to speak with the person who actually makes the decision!

LIS’10 LC Plovdiv

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Tips and tricks•DO NOT SELL AIESEC VIA PHONE•If the contact asking too much questions – insist on the meeting, it will take 30 minutes, and that visual materials are essential•If the refusal is tough – don’t give up, the company cant be sure that they don’t need your product unless they know it•Don’t say: “I don’t know”•Adjust your rate of speech•Be confident

LIS’10 LC Plovdiv

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•Think of them as EQUALS, you are a part of international organization with 40.000 members•Don’t read the text, prepare to tell it in your own words•Create the mood!!!! (e.g dress up, put make up on, do things that put u in the mood)•There should be silence in the environment•Shouldn’t take NO personally (maybe the product is not that relevant for themselves, or don’t get the point)•Believe in what you are selling :)

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Tips and tricks

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Simulation

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Questions?

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LIS’10 LC Plovdiv

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LIS’10 LC Plovdiv