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M ARKETEC THE SHIFT change communication for IT & ERP projects

THE SHIFT - Change Communication for IT & ERP Projects

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Page 1: THE SHIFT - Change Communication for IT & ERP Projects

MARKETEC

THE SHIFTchange communication for IT & ERP projects

Page 2: THE SHIFT - Change Communication for IT & ERP Projects

57% of all projects fail due to a “breakdown in communications.”

Spykes Cavell- Study Source

Page 3: THE SHIFT - Change Communication for IT & ERP Projects

We have all seen it before.

The previous ERP system is just not handling everything it needs to handle anymore. After reading countless Gartner reports, we finally make a decision to implement the latest and greatest ERP that will deliver more than we need and increase our productifity AND make a massive positive impact on our bottom line.

So, what can possibly go wrong?

Even with the best implementation partner on your side with dedicated project management, there’s one thing that can increase your chances of a quicker and greater return on investment; proper internal and inter-project communication.

Numerous studies and surveys prove it:

- A vast amount of IT and system projects fail due to miscommunication or a lack of clear communication.

- Project fatique is a real thing and could lead to major adoption issues and employee unhappiness.

- Project managers have the ability, but usually not the time, to implement communication plans.

- Lack of feedback processes allows discontent in the team to simmer under the surface.

Studies & Survey reading here and here and here.

WHY SHIFT?

MARKETEC

Page 4: THE SHIFT - Change Communication for IT & ERP Projects

the project SHIFTWE ENABLE A HIGHER RATE OF NEW SYSTEM ADOPTION THROUGH CHANGE COMMUNICATION

- Detailed customised plan with initial, recurring and close-out communication timelines.

- Communication implementation, monitoring, evaluation and feedback.

- Message creation, editing and design. (Newsletters, e-mails, posters, bulletins, etc)

- Project teams communication training.

- Employee surveys.

- Involvement in planning and execution of project-related face-to-face and company meetings.

- Planning and implementation of special project-related events.

- Closeout retrospective report and feedback.

Our project change communication services include:

Page 5: THE SHIFT - Change Communication for IT & ERP Projects

make the shiftget Marketec involved in your next project

Elsjené BurgerManaging Director : Communication Services @ Marketec

MOBILE: +27 82 717 2164E-MAIL: [email protected]

ADDRESS: Palazzo Towers West, Montecasino Boulevard, Fourways

WEB: www.marketec.co.za

MARKETEC