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ABSTRACT The operation of transportation determines the efficiency of moving products. The progress in technique and management principles improves the moving load, delivery speed, service quality, operations costs, the usage of facilities and energy saving. Transportation takes a crucial part in the manipulation of logistics. Reviewing the current condition, a strong system need a clear frame of logistics and a proper transport implements and technique to link the producing procedure. The objective of the paper is to define the role of transportation in logistics for the reference of further improvement. The research was undertaken to assist logistics manager, researchers and transportation planner to define and comprehend the basic view of logistics and its various applications and the relationship between logistics and transportation. 1

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ABSTRACT

The operation of transportation determines the efficiency of moving

products. The progress in technique and management principles improves

the moving load, delivery speed, service quality, operations costs,

the usage of facilities and energy saving.

Transportation takes a crucial part in the manipulation of logistics.

Reviewing the current condition, a strong system need a clear frame of

logistics and a proper transport implements and technique to link the

producing procedure.

The objective of the paper is to define the role of transportation in

logistics for the reference of further improvement. The research was

undertaken to assist logistics manager, researchers and transportation

planner to define and comprehend the basic view of logistics and its

various applications and the relationship between logistics and

transportation.

1

2

CHAPTER

I

Introduction

Since logistics advanced from 1950s, there were numerous researcher

focused on this area in different application. Due to the trend of

nationalization and globalization in recent decades, the importance of

logistics management has been growing in various areas. For

industries, logistics help to optimize the existing production and

distribution process based on the same resource through management

3

technique for promoting the efficiency and competitiveness of

enterprise. The key element in logistics chain is transportation

system, which joins the separated activities. Transportation occupies

one- third of the amount in the logistics costs and transportation

system influence the performance of logistics system hugely.

Transportation is required in whole production procedures, from

manufacturing to delivery to the final consumer and returns. Only a

good coordination between each component would bring the benefit to

maximum.

Council of logistics management(1991) defined that logistics is ‘part

of supply chain process that plan, implements, and control the

efficient, effective forward and reverse flow and storage of goods,

service and related information between the point of origin and the

point of consumption in order to meet customer requirements’.

Logistics describes the entire process of materials and products

moving into, through and out of firm. Inbound logistics covers the

movement of material received from suppliers. Materials management

describes the movement of material and components within a firm.

Physical distribution refers to the movement of goods outward from the

end of the assembly line to the customer. Finally a supply chain

management is somewhat larger than logistics, and it links logistics

more directly with the user’s total communication network and with the

firm’s engineering staff.

The commodity of the recent definition is that logistics is a process

of moving and handling goods and materials, from the beginning to end

of the production, sale process and waste disposal, to satisfy

customer and add business competitiveness. It is ‘the process of

4

anticipating customer needs and wants, acquiring the capital,

material, people, technologies, and information necessary to meet

those needs and wants, optimizing the goods or service producing

network to fulfill customer requests and utilizing the network to

fulfill customer request in a timely way. Simply to say logistics is

customer oriented operation management.

1.1Industry profile

Murugappa group was founded in 1900 is one of the leading business

conglomerates, founded, managed and largely owned by Murugappa family.

The group has 28 businesses including eight listed companies actively

traded in NSE and BSE headquartered in Chennai. The major companies

of the group include carborundum universal limited,cholamandalam

investment and finance company ltd,cholamandalam MS general insurance

ltd,coromandel international limited,coromandal engineering ltd, EID

parry ltd, parry agro industries, tube investment of India limited and

wendt(india) ltd.

Market leaders in several segments including abrasives , auto

components ,cycle, sugar, farm input, fertilizer, plantations, bio

products ,and nutraceuticals, the group has forged strond alliance

with leading international companies like groupe critiqueTunisian,

Foskor, Cargill,mitsui crucible and socieded quimica y minera de

Chile(sqm). The group has a wide geographical presence spanning 13

states in india and 5 continent across the globe.

5

Renowed brands like BSA, Hercules, ballmaster, Ajax, parry’s, chola,

gromor and paramfos are from the Murugappa stable. The organization

fosters an environment of professionalism and has a workforce of 32000

employees. The company is sometime referred to as” THE TATA of south

india” due to its very diversified products and business portfolio. It

is known for its strong value and its focus on giving back to society.

The foundation of this group was laid by Dewan BahadurA M Murugappa

chettiar who established a money lending and banking business in 1900.

In 1930 the business moved back to India to start all over again from

the scratch. In 1947 established as coromondal engineering company

limited. In 1949 established TI Cycles of India ltd. In 1955 tube

investment of India ltd established tube products of India limited in

association with tube products (old burry) limited UK. IN 1951

carborundum universal of madras India limited was established in

madras, tamilnadu as a tripartite collaboration between Murugappa

groups. In 1965 established metal forming and in 1968 purchased

kadamane estates. In 1981 murugappa group took over EID party. In

1983 murugappa Morgan thermal ceramics limited is established. In 1993

TIDC India acquired satavahana chain. In 1999 tube products acquired

steel strips and tubes limited. In 2001 tube investment of india

limited acquired Cholamandalam investment and finance company

limited.in 2006 Coromandal fertilizer acquired ficom organic limited.

The murugappa group has a diverse interest in engineering, precision

tools, finance, agro products and bio technology. The group products

are primarly divided into the following sectors:

Agriculture and farm input(fertilizer, pesticides, plantations,

sugar and bio products)

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Engineering( tubes, chain and metal forms, material science)

Consumer durables(bicycles ,fitness equipment)

Services (financial service, insurance service IT, travel)

1.1.1Murugappa group corporate board

A VELLAYAN EXECUTIVE CHAIRMANM M MURUGAPPA VICE CHAIRMANN SRINIVASAN DIRECTOR FINANCESRIDAR GANESH DIRECTOR HUMAN RESOURSEVENKATATRAMAN THYGARAJAN NON EXECUTIVE EXTERNAL DIRECTORDEEPAK SATWALEKAR NON EXECUIVE EXTERNAL DIRECTORSRIDAR IYENGAR NON EXECUTIVE EXTERNAL DIRECTOR

1.1.2Group companies

Tube investment of india limited

Tube products of india

Eid parry

Coromandal international limited

Carborundum universal limited

Cholamandalam investment and finance company limited

Cholamendalam MS risk service limited

Parry agro

Ambadi enterprises limited

Parry enterprises india limited

Net access private limited

7

Parry infrastructure company limited

Sterling abrasives limited

1.2Company profile

Tube products of India ltd was established in 1955 in collaboration

with tube products (old bury) limited UK as a measure of backward

integration with bicycle plant. In 1959 tube investment of India was

formed by Merging TI cycles of India and tube products of India.

Today TPI is the most preferred supplier of precision tubes, electric

resistance welded and cold dawn welded to major automotive companies

in India and abroad. TPI is India’s undisputed market leader in CDW

tubes for automotive industry. It also has significant market presence

in power plant, boiler, textilemachinery, general engineering. It is

the market leader in telescopic front fork inner tubes and cylinder

bore tubes for absorber and gas spring applications, propeller, and

shaft tubes for automotive segment. Other specialty product with rear

axle tubes, side impact beam, ties rods, drag link, heavy thick

steering shaft, and hydraulic cylinder tubes.

The international business division focuses on international market

gearing TPI to compete global tube manufacturer. The tubular component

division which manufacture high strength tubular auto component

provides innovative tubular solution to customers, resulting in weight

reduction, higher component efficiency and cost reduction. It also

produces a wide range of CRCA strips including special extra deep

drawing high tensile medium carbon finding application in industries

such as bearing, automobile, and general engineering.

8

Stainless steel tube is the recent addition to TPI’s portfolio. A

dedicated state of the art plant housed in Avadi(Chennai) manufactures

TIG wielded austenitic, ferretics, and duplex grades of SS tubes

catering to the demand of power plant/boiler, oil and petrochemical,

foo d processing and various other core industries.

TPI has been supplying to customer such as Bajaj auto ancillaries, Tvs

motors ancillaries, Hero Honda ancillaries, Tata motors, Toyota India,

Delphi, Gabriel, escorts, endurance, and thermax. Its success stem

from market driven customer oriented approach coupled with superior

process design, short product development cycle, delivering high

quality products and efficient customer service ensuring total

customer satisfaction.

TPI received ISO-TS 16949 for all plants, ISO 9001:2000 for all

plants, ISO 14001:2004 for avadi , ibd stainless steel tube plant and

self-certification for boilers tube by the central boiler board.

Tubular components division plant of TPI has won a supplier

performance award 2007-2008. Timely delivery, top notch quality and

excellent service have been a key for the division for winning this

award. Stainless steel plant has obtained the Lloyds register, a third

party certification. TPI is the winner of the sword of honour for

outstanding safety performance from BRITISH SAFETY COUNCIL.

1.2.1Market leader in India for range of products:

Steel strips

Steel tubes

Bicycles

Chains(auto,agricultural&industrial)

Cold roll

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Well established market presence in

USA

Europe

Latin America

Asia

It has organized into four business division for focused growth,

high degree of vertival integration 13 manufacturing plant spread

over six states of India Tamilnadu Andhra Pradesh, Karnataka,

Maharashtra, Madhya Pradesh, and Haryana.

1.2.2Major clients

Delphi automotive system GabrielIndia ltd

Hydraulics ltd

Munjal showa ltd

Rane madras ltd

Ti diamond chain ltd

Ashok Leyland ltd

Ford india ltd

Bhel(trichey&ranipet)

Thermax

Bajaj tempo ltd

Products of tidc

Cycle fork

fan down rod

cycle frames

cylinder bore tubes

exhaust tubes

front fork tubes

transformers

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air pollution control equipment

industrial chain

1.2.3Product application

The cold rolled steel division manufactures the widest range of

strips for a variety of industries such as bearing auto and auto

ancillary, electrical stamping, bicycle and general engineering

and consumer goods. With strips thickness ranging from 0.1mm to

8.00mm and width of 10mm to 1000mm, TPI is a unique manufacturer,

providing a comprehensive product range in terms of dimensions

and grades. The collaborative approach with manufacturer and end

user has enabled TPI to develop steel strips for a variety of

application and customer specific requirements.

Fine

blanking

applicat

ion

AutomobileComputerCutleryTools and hardware

Bearing

applicatio

n

Engines and bearings

Ball bearing cages

Taper rolling cages

Chain

applicatio

n

Inner and outer plates

Rollers and bushes

11

Automotiv

e and

general

applicati

on

Door frames

Clutch assembly& seat frames

Door hinges and internal body parts

1.2.4Quality

At the cold rolled division, quality assurance is an integral

part of the manufacturing process. Every product is processed

according to the norms sequenced by the process control engineers

and monitored through uncompromising quality control test at

every stage. Our strict adherence to quality at every stage of

manufacturing has earned them the prestigious ISO 9001

certification.

1.2.5R&D strength

World class product range world class R&D. at the cold rolled

steel division well equipped R&D center and a competent team

ensures that every customer get the benefit of cutting edge

technology and expertise.

The key objective of R&D wing is:

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To understand the manufacturing process and application of

the product.

Customize products to provide improved level of performance

Lend technical support to customers

Extend the usage of TPI resources including testing

resources to solve customer application issue.

1.3Objective of study

To re- clarify and redefine the position relation relationship

between transportation and logistics system.

Development of logistics and transport-related sectors.

To release traffic load in urban area.

Logistics in urban and rural area

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1.4Scope of the study

A logistics chain focuses upon an item part of an inventory and

extends from when the item is created until it is dissolved (item

consumed, becoming a part of another item or being split into several

items). For instance a logistics chain could include a product that

has been assembled into a final good, brought to a distribution center

to be sorted and temporarily stored and delivered to a retail store. A

14

transport chain focuses upon a consignment and extends over movement,

physical handling and activities directly related to transport such as

dispatch, reception, transport planning and control. For long distance

transport chain can involve a sequence of modes and terminals.

Containerization and inter modals have helped improved the efficiency

of transport chain and consequently supply chain.

15

1.5Need for the study

To know development of logistics and its cooperation in transport

system

To understand the role of transportation in logistics

To study various transport operation in logistics activities

The application of logistics in various felid

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1.6Limitation of the study

No previous experience to handle such type of projects

Due to the limitation of time more the research could not be made

more detailed

Due to the confidentiality of some data accurate information was

not revealed

This study is conducted only in tube products of India Avadi

17

1.7LIERATURE REVIEW

Council of logistics management (1991) defined that logistics is part

of supply chain process that plans, implements, and control the

efficient, effective forward and reverse flow and storage of goods,

services, and related information between the point of origin and the

point of consumption in order to meet customer requirements.

1) Johnson and wood’s definition uses five important key terms which

are logistics, inbound logistics, material management, physical

distribution, and supply chain management to interpret.

2) According to logistics partners oy Helsinki fi “Logistics is

defined as a business planning framework for the management of

material service information and capital flow. It include the

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increasingly complex information communication and control system

required in today’s business environment”.

3) Military definition” the science of planning and carrying out the

movement and maintaince of forces those aspects of military

operations that deal with the design and development acquisition

storage movement distribution maintenance , operation and

disposition of facilities and acquisition of furnishing of

service”.

4) Canadian association of logistics management defines logistics as

“the process of planning, implementing, and controlling the

efficientflow and storage of raw material, in process inventory ,

finished goods and related information from of origin to point of

consumption for the purpose of meeting customer requirements”.

5) The government computer magazine defines as “ logistics is the

science of planning and implementing the acquisition and use of

the resource necessary to sustain the operation of a system”

6) Air force institute of technology defines logistics “ acquisition

logistics as everything involved in acquiring logistics support

equipment and personnel for a new weapons system. The formal

definition is “ the of systematically identifying, defining,

designing, developing, producing, acquisition, delivering,

installing and upgrading logistics support capability requirement

19

through the acquisition process for air force system, sub system

and equipment.

7) Integrated logistic support is a management function that

provides planning funding and functioning control which help to

assure that the system meets performance requirements is

developed at a reasonable price and can be supported throughout

its life cycle.

Outsourcing of logistics (Mohammed Abdul Razzque)” outsourcing

third party logistics and contract logistics generally

mean the same thing. Lon Africk of consultant AT Kearney has

defined them as multiple logistics service provided by single

vendor on a contractual basis. They offer at least two services

that are bundled and combined, with a single point of

accountability using distinct information system that are

dedicated to and integral to the logistics process (Bradley 1994

c). it should however be noted that outsourcing “may be narrow in

scope and limited to one type of service (warehouse) only”.

According to Bradley there is no difference between outsourcing

logistical functions and any other procurement process. He asserts

that like a reliable supplier of material and parts, contract

logistician should also provide a high level of customer satisfaction

so that clients can become a tougher competitors.

Logistics and freight distribution Dr Jeanpaul rodrigue and Dr markus

hesse:

20

The growing flow of freight has been a fundamental component of

contemporary changes in economic system at the global regional and

local scales. These changes are not merely quantitative with more

freight in circulation but structural and operational. Structural

changes mainly involve manufacturing system with their geography of

production while operational changes mainly concern freight

transportation with its geography of distribution.The application of

logistics enables a greater efficiency of movement with an appropriate

choice of modes ,terminals, routes and scheduling. The implies purpose

of logistics is to make available goods, raw material and commodities

fulfilling four major requirements related to order, delivery,

quality, and cost fulfillment. Logistics is thus multidimensional

value added activity including production location time and control of

elements of supply chain.

According to Coyle, Baradi, and Langley there are four sub divisions

of logistics:

Business logistics-part of supply chain management that plans,

implement, controls, the efficient effective forward and reverse flow

and storage of goods, services and related information between the

point of origin and point of consumption to meet customer requirments.

Military logistics- all that is necessary to support the operational

capaibility of military forces and their equipment in order to ensure

readiness, reliability, and efficiency.

Event logistics- management of all involved in organizing, and

deploying the resource necessary to ensure the occurrence of an event

and efficient withdrawal afterwards.

21

Service logistics-acquisition, scheduling, and management of

facilities, personnel, and material need to support and sustain a

service operation.

Coyle, Baradi, and Langley list a number of activities that lie within

the realm of logistics:

Order fulfillment- activities involved with completing customer

order.

Traffic and transportation- the physical movement of goods

Warehousing and storage- a number of warehousing directly impact

logistics. For ex how many warehouse are needed.

Plant and warehouse site location-location can alter time and

place relationship between the warehouse and customer.

Material handling- the placement of goods and the movement of

goods within a warehouse, factory or the other facility.

Industrial packaging- transportation directly impacts the type

packaging needed.

Purchasing-quantities purchased directly affect transportation

costs. Also, transportation relates directly to the distance or

location of goods purchased by firm.

Demand forecasting-accurate and reliable forecasting is essential

for effective inventory purpose.

Inventory control- if transportation is slow higher level of

inventory are needed.

Production planning- it is used to ensure adequate market

coverage

Parts and service support-it depends upon speed of transport,

location of warehouse, and forecasting of support function needs.

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Return good handling- reverse supply chain logistics is

increasingly important but frequently overlooked dimension in

logistics.

Salvage and scrap disposal- disposal is an integral part of the

reverse supply chain. There is an increasingly interest, in the

logistics literature, in the impact of location of evaluation and

disposal facility for returned goods.

Customer service level- logistics play an extremely important

role in ensuring that customer gets the right products at the

right place at the right time. Transportation, warehousing,

forecasting, inventory control, and production planning, all have

a direct impact on customer satisfaction.

1) 1.7.1Interrelationship between transport and logistics

Without well-developed transportation system, logistics could

not bring its advantages into full play. Besides, a good

transport system in logistics activities could provide better

logistics efficiency, reduce operation cost, and promote

service quality. The improvement of transportation needs the

effort from both public and private sectors. A well-operated

logistics system could increase both the competitiveness of

the government and enterprise.

2) 1.7.2The role of transportation in service quality

The role that transportation plays in logistics system is more

complex than carrying goods for the proprietors. Its

complexity can take effect only through highly quality

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management. By mean of well -handled transport system, goods

could be sent to the right place at right time in order to

satisfy customer’s demand. It brings efficacy, and also builds

a bridge between producer and consumer. Therefore

transportation is the base of efficiency and economy in

business logistics and expand other function of logistics

system. In addition, a good transport system performing in

logistics activities bring benefits not only to service

quality but also to company competitiveness.

3)1.7.3Transport cost and goods characters in logistics

Transport system is the most important economic activity

among the components of business logistics system. Around

one third of two thirds of the expenses of enterprises

logistics cost are spent on transportation. According to

the investigation of national council of physical

distribution management (NCPDM) the cost of

transportation on average accounted for 6.5% of market

revenue and 44% of logistics cost.

1.7.4Forms of logistics operation

1.7.4.1Supply chain management

ROSS defined SCM as continue sly evolving management

philosophy that seeks to unify the collective productive

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competencies and resource of the business function found

both within the enterprise and outside in the firm’s

allied partners located along intersecting supply

channels into a highly competitive customer enriching

supply system focused on innovative developing innovative

solution and synchronizing the flow of market place

products, services and information to create unique

individualized sources of customer value.

1.7.4.2Reverse logistics

Rogers et al defined reverse logistics as “ the process

of planning implementing and controlling the efficient,

cost effective flow of raw material, in process inventory

, finished goods and related information from the point

of consumption to the point of origin for the purpose of

recapturing value or proper disposal.

The two main reasons behind the rise of reverse logistics

are the globalization of markets and policies for

environment protection. A successful reverse logistics

could help to increase the service level of companies and

reduce the cost of producing processes.

1.7.4.3Maritime logistics

Maritime industry plays an important role in

international freight. It can provide a cheap and high

25

carrying capacity conveyance for consumers. Therefore it

has a vital position in the transportation of particular

goods such as crude oil and grains. Its disadvantage is

that it needs longer transport time and its schedule is

strongly affected by the weather factors. To save cost

and enhance competitiveness current maritime logistics

firms tend to use large scaled ships and cooperative

operation technique.

1.7.4.4Air freight logistics

Air freight logistics is necessary for many industries

and services to complete their supply chain and

functions. It provides the delivery with speed, lower

risk of damage, security, flexibility, and accessibility

and good frequency for regular destinations, yet the

disadvantage is high delivery fee. Reynolds Feighan said

air freight logistics is selected ‘when the value per

unit weight of shipment is relatively high and the speed

of delivery is an important factor’. The future

tendencies of air freight development are integration

with other transport modes and internationalization and

alliance and merger between air transport companies. The

future pattern of air freight logistics is cooperative

with other transport modes such as maritime and land

transport to provide a service base in just in time and

door to door.

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1.7.4.5Land logistics

Land logistics is very important link in logistics

activities. It extends the delivery service for air and

maritime transport from airport and seaport. The most

positive characteristics of land logistics high

accessibility level in land areas. The transport modes of

land logistics are railway transport, road freight

transport, and pipeline transport.

Railway transport has an advantage of carrying high

capacity, lower influence by weather conditions and lower

energy consumption while disadvantage as high cost of

essential facility, difficult and expensive maintenance,

lack of elasticity of urgent demands and time consumption

in organizing railway carriages. Road freight has an

advantage as cheaper investment funds, high

accessibility, mobility and availability. Their

disadvantages are low capacity, lower safety and slow

speed. The excessive usage of land transport also brings

many problem such as traffic jam, pollution and traffic

crashes.

1.7.4.6Express delivery

As the increasing demand of time accuracy and

decentralization of production the need to reduce stock

cost has led to the just in time delivery principle,

27

which involve more frequent delivery of material at right

time and at the right place in the production process.

The characteristics of express delivery are door to door

service, efficiency, traceability, just in time and

growing various delivery demands.

1.7.4.7E commerce

E commerce is the future trend of business style. It

brings many benefits for both companies and consumers. E

commerce expands market area from regional to global, e

commerce uses electronic technique instead of traditional

paper work which promotes the industries efficiency and

competency. It might reduce the number of warehouse and

stock cost. Therefore the price could be lowered.

1.7.4.8City logistics

City logistics is the process for totally optimizing the

logistics and transport activities by private companies

with the support of advanced information system in urban

area considering the traffic environment its congestion

safety and energy saving within the framework of market

economy.

Cities are the main location of business activities.

Hence they play an important role in economic

development. However given the high concentrated

28

development in urban areas many cities have serious

traffic problems and negative environment impacts such as

noise and air pollution, this is the cost in both

developing and developed economies.

Urban freight logistics can be broken down in many

elements such as storage transport and handling.

Conventional improvement of logistics process is usually

only focused on single element.

29

CHAPTER II

2.1Research methodology

A science of studying how research is done

A way to systematically solve the research problem but logically

adopting various steps

30

Methodology helps to understand not only the products of

scientific inquiry but process itself

Aims to describe and analyze methods, throw light on their

limitations and resource, clarify their presuppositions and

consequences, relating their potentialities to the twilight zone

at the ‘frontier of knowledge’

2.2Ethics of Research

As a profound social activity research connects us to those who

will use it, to those whose research we used, through them, to

the research that our sources used. Hence beyond technique, we

need to think about ethics of civil communication

In addition to construction of bonds within any community, ethics

deal with a range of moral and immoral choices. Research

challenges us to define individual moral principles, academic

research are less tempted to sacrifice principle for a gain than

commercial researchers

Research done in best interest of others is also in your own

2.3Benefits of research methodology

Advancement of wealth of human knowledge

Tools of the trade to carry out research, provide tools to look

into things in a life objectively

Enriches practitioner and his practice , provide chance to study

a subject in depth, enable us to make intelligent decisions

31

Doing research is the best way to learn to read and think

crically.

2.4 TYPE OF RESEARCH

2.4.1Analytical research and descriptive research

1) Uses of facts or information already available and analyze to

make critical evaluation.

2)according to Glass and Hopkins descriptive research involves

gathering data that describes events and then organizes,

tabulates, depicts, and describes data collection. It often use

visual aid such as graphs and charts to aid the reader in

understanding the data distribution. Because the human mind

cannot extract the full import of large mass of raw data,

descriptive statistics are very important in reducing the data to

manageable form. When in depth narrative description of small

number of cases is involved, the research uses description as a

tool to organize data into patterns that emerge during analysis.

Those pattern aid the mind in comprehending a qualitative study

and its implication.

2.5 Source of data

2.5.1Primary data

32

Data that has been collected fromfirsthand experience is known as

primary data. It is not been published yet and is more reliable

authentic and objective. It is not been changed or altered by

human beings therefore its validity is greater than secondary

data.

2.5.2Sources of primary data

Sources for primary data are limited and at times itbecomes

difficult to obtain data from primary source because of either

scarcity of population or lack of cooperation. Regardless of any

difficult one can face in collecting primary data; it is the most

authentic and reliable data source.

Following are the some of the source of primary data

2.5.3Experiments: it requires an artificial or natural setting in

which to perform logical study to collect data. In experiments

the experimenter has to keep control over the influence on any

extraneous variable on the result.

2.5.4Survey: it is most commonly used method in social science,

management marketing and psychology to some extent. Survey can be

conducted in different methods.

2.5.5Questionnaire: it is a list of question either opens ended

or close ended for which the respondent give answer.

Questionnaire can be conducted via telephone, mail, live in a

public area, electronic mail.

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2.5.6Interview: It is a face to face conversation with the

respondent. In interview the main problem arises when the

respondent deliberately hides information otherwise it is an in

depth source of information. The interviewer cannot only record

the statement of interviewee but he can observe the body

language, expression and other reactions to the questions too.

This enables the interviewer to draw conclusion easily.

2.5.7Observations: it can be done by letting the observing

person know that he is being observed or without letting him

know. It can also be made natural settings as well as in

artificial created environment.

2.5.8Secondary data: It is the data collected by someone other

than the user and it is collected through qualitative research.

It saves time that would otherwise be spent collecting data and

particularly in the case of quantitative data.

2.5.9Source of secondary data

2.5.10Published printed sources: There is variety of published

printed sources. Their credibility depends on many factors. For

example on the writer, publishing company time and date has

become much easier.

2.5.11Books: Books are available today on any topic that you

want to research. These book starts before even you have selected

the topic. After selection of topic books provide insight on how

much work has already been done on same topic and you can prepare

34

your literature review. Books are secondary source but most

authentic one in secondary data.

2.5.12Journals/periodicals: journals and periodicals are

becoming more important as far as data collection is concerned.

The reason is that journal provides up-to-date information which

at times books cannot, and secondly journals can give information

on the very specific topic on which you are researching rather

talking about general topics.

2.5.13Magazines/newspaper: magazines are also effective but not

reliable. Newspaper on other hand is more reliable and in some

cases the information can only be obtained from newspaper as in

the case of some political studies.

2.5.14Published electronic journals: as internet is becoming

more advanced fast reachable to the masses, it has been seen that

much Information that is not available in printed foam is

available on internet. In the past the credibility of information

was questionable but today it is not. The reason is that in the

past journals and books were seldom published on internet but

today almost every journal and book is available online

2.5.15E-journals: it is available most common than printed

journal s. latest journal are difficult to retrieve without

subscription.

35

2.5.16General websites: generally websites do not contain very

reliable information so their content should be checked for the

reliability before quoting them.

2.5.17Weblogs: it is also becoming common. They are actually

diaries written by different people.

2.5.18Government records: it is very important for marketing

management, humanities, and

social science research.

1) Census data/population statistics

2) Health records

3) Educational institute record

2.5.19Public sector record:

1) NGO survey data

2) Other private company’s record

2.5.20Tools for data analysis

The data used are based on secondary data therefore the

tools used for this analysis are:1. Statistical tools like Bar chart and

2. Pie chart

2.6DATA ANALYSIS AND INTERPRETATION

2.6.1The logistics industry

The annual logistics cost in India is valued at rupees 6750

billion and it is growing 8-10% annually. Logistics cost by value

36

accounts for around 13% GDP in India- this is much higher than

that in US (9%), Europe(10%) and japan (11%) but lower than that

in countries like china (18%) Thailand (16%). In particular the

percentage-wise share of transport cost( an important constituent

of total logistics cost incurred by the nation) by value of GDP

has steadily increasing.

The high cost of logistics in India when compared to developed

nation may be attributed to poor quality of infrastructure and

inadequate service quality vis-à-vis counterpart such as US and

Europe. The transportation, logistics, warehouse, packing sector

in India is dominated by the unorganized segments (small truck

owning companies linked to intermediate broker or transport

companies, small warehouse operator, custom broker, freight

forwarder). The organized segment account for 10% of the total

logistics market in India.

The type of logistics service provided in India are yet evolving,

the focus in India has been on enabling ‘physical distribution’

as compared to developed nations where the focus has

progressively shifted to ‘integrated logistics management’.

2.6.2 Evolution of logistics service

37

External

Global logistics

Traditionally Indian logistics industry is made up of core

service provider and contracts are issued for trucking, shipping,

inland container depot, container freight station etc. There is a

gradual shift towards provider who bundle service such as

transport, warehouse, freight forwarding and who work as business

process provider. This shift is driven by global customer demand

for more control, higher technology, one stop solution for all

logistics need across geographies.

2.6.3Growth rate of various transport segments in India

Segment Mode of transport Growth rate (CAGR %)

Transportation

Road 5.50%

Airline passenger

service

14%

Airline freight

service

11%

shipping 13%

Figure 2.6.3

38

Physical

Internal integrated

Category 10246810121416

roadairline passengerairline freighshipping

Inference: From the above chart it is inferred that airline

passenger has grown around 13%.

2.6.4Various modes of segments in logistics

Segment Mode of transport Growth rate (CAGR)

Rail service 8.30%

warehousing Organized warehousing 20%

Value added

service

packaging 14-15%

Figure2.6.4

39

0

5

10

15

20

25

RAIL SERVICEWAREHOUSINGPACKING

Inference:

From the above chart it is inferred that organized warehousing

has grown by 20%.

2.6.5Contribution of GDP in Transport sector

YEAR GDP(TRANSPORT SECTOR)

1950 3

1960 4

1980 5

2010 7

40

Figure 2.6.5

1950 1960 1980 20100

1

2

3

4

5

6

7

8

Series7Series6Series5Series4Series3Series2Series1

Inference:

Fromthe above chart it is inferred that the transportation sector

GDP has contributed around 7% in 2010.

2.6.6Projected GDP GROWTH RATE IN TRANSPORT SECTOR

2008 1000

2012 5000

2018 6000

2022 7000

41

Figure 2.6.6

0

1000

2000

3000

4000

5000

6000

7000

8000

2008201220182022

Inference

For a period of 2008 to 2022 we expect the GDP to grow

between7.5% to 8%. Accordingly we project that the transportation

sector would record a growth of 8.5% to 9% over the same year.

2.7Road transportation segment

India has the world second largest network of roads. National

highway foam only 2% of the total roads by length and carry about

40% of traffic. About 80% of roads in India are village roads.

42

The road sector is significant to India’s transportation segment

as it accounts for nearly 65% of freight and 85% of passenger

traffic in country. The small operators are involved mainly in

physical movement of goods and depend on brokers and other fleet

operators who in turn depend on booking agents for obtaining

business. The small operator are not in a position to perform

functions of aggregating, handling, delivering of cargo, and

marketing. Besides they do not have geographical reach and

necessary infrastructure to tap business on continues basis, and

thus relay on brokers.

2.8 Railway transport sub segment

India has the second largest railway network in the world. The

Indian Railway have grown into a vast network of over 7500

railway station. Railways serve as a major mode of transportation

for freight and passengers and provide low cost effective option

for long distance transportation. Indian railway record 70% of

its revenue and most of its profit from freight sector. Railway

freight loading has increased at a CAGR of 8.3%. About 90% of

rail freight traffic is contributed by eight major commodities

coal, fertilizer, cement, petroleum products, food grains, iron

ore and raw material to steel plants.

2.9Air Transportation

43

The air freight segment presently accounts for a small pie of

India’s freight market but it is growing at a fast pace.

Liberalization and globalization has given a fillip to the growth

of this segment. For example 740 tons of cargo was handled at

airport. Sophisticated machinery component, pharmaceutical dyes,

fruits, vegetable, fish, meat foam a part of air cargo. An

investment of about 400 billion is projected for the development

of airports during 11th five year plan.

2.10Sea port

Approximately 95% of India’s International trade by volume and

70% by value are sea borne. India has 12 major ports and I

corporate port and 187 minor ports along 7517km long Indian

coastline. The strongest growth was witnessed during the 1960-80

period when factor such as expanding foreign trade, availability

of finance on easy terms and major support by the government

encouraged the expansion of Indian shipping Industry.

2.11Performance of tube products

The engineering segment of the company consists of cold rolled

steel strips and precision steel tubes, cold drawn welded tubes,

electric resistance welded tubes and stainless steel tubes. These

products primarily cater to the requirements of the automotive,

boiler, bicycle, general engineering, and process industry such

as pharmaceuticals and food processing.

44

The automotive industry in India witnessed a year of slow

decline, with the last quarter of financial year, traditionally

the strongest, declining the most. High interest rate as a

consequence of high inflation, ever increasing fuel price and

higher product price impacted demand across all segment of

industry. The lack of adequate financing, a key driver of this

industry, due to high interest rates and delinquencies in the

portfolio, saw volume dropping despite manufactures stepping in

with offers. Depressed global also meant lower export,

accentuating the problem.

The cold roll steel strips segment is dominated by integrated

steel manufactures. In this business the company continues to be

a niche player focusing on the special grades catering to diverse

application in various sizes and grades.

Sale of steel tubes in domestic market declined by 2% over the

previous year and cold rolled steel strips declined by 3% by

previous year. This performance is to be viewed against the

background of auto Industry performance. In the value added tube

segment, the market share in key products improved during the

year. Tubular components continued to enjoy good patronage from

its customers and grew by 6%. The segment focused on improving

its efficiency in difficult market and reduced the resources used

in the business. The newly commissioned stainless steel tubes

business contributed 7 Cr to the top line; this is expected to

improve in current financial year. Despite the slowdown in the

45

American and European market, exports of tube remain in the same

level as in the previous year. The profitability of this segment

is impacted by increase in power, fuel and freight costs, which

could not be passed on to customer’s entirety, given the market

situation. The operating profit before interest and tax stood at

110 Cr a decline of 16% over the last year. The business

continued to maintain its focus on the cost management and

modernizing its facility, which helped minimized the impact.

There are currently three established roll-formed car doorframe

manufacturer in India. The domestic passenger car segment

declined by 7% during the year. Export of passenger car too

declined leading to a lower off-take of door frames. The sale of

automotive chains to Original equipment manufacturer was

maintained at the previous years’ level, despite the adverse

market condition. The sale of kits, Comprising of chain and

sprockets, to the replacement market grew by 305 and helped

compensate lower demand from OEMS. The fine blanked components

business grew in volume terms by 33%. The growth came largely

from share gain and extension of the product range. The sale of

industrial chains both in the domestic and international markets

was lower due to fall in demand. The volume of car doorframes

sold was lower by 12% due to the muted growth of the industry and

the presence of many players in the market offering customer a

variety of cars to choose from. High inventory coupled with lower

realization due to capacity underutilization in the railway

business and lower take of doorframes impacted operating profit

46

of the segment. The net operating business before interest and

tax stood at 80 Cr a drop of 29% over previous year.

2.12Enterprise risk analysis and management

Risk management refers to the formal processes whereby risk

associated with the enterprise as a whole is managed. Risk

management encompasses the following sequence:

Identification of risk and risk owners.

Evaluation of risk as to likelihood and consequences

Assessment of operation for mitigating the risks

Prioritizing the risk management efforts

Development of risk management plans

Authorization for the implementation of risk management

plans

Implementation and review of the risk management efforts

Risk management strengthens the robustness of the business.

The company has an established risk assessment and

minimization procedure. There are normal constraints of

time, efficiency and costthe demand of growth of transport

sector in India

2.13Risk and counter measures of various risks in

Industry

Risk Why considered a risk Counter measure

47

Product

risk

Revenues are model

specific

Increase in customer base and model

Indigenization of equipmentModel specific investment tobe made by OEM

Customer

retentio

n risk

Availably of alternative source

Disruption in supplies

Leverage design strengthLeverage proximity to customerBuild technology superiority

Entry of

competit

ion

Low technology barrier

Impact on profit

Leverage position with customer as technology leader

Cost reduction

Concentration in focus market

2.14Growth of various transport system in India

48

ROAD 12%

RAILWAY 3%

DOMESTIC AIR 7%

INTERNATIONAL AIRWAYS 8%

SEA PORT 9%

Figure 2.14

02468101214

INFERENCE:

From the above chart it is clear that road transport is growing at 12%at average annual growth rate.

49

2.15traffic growth in Indian port

Year NO OF VESSELS

1990-2000 200

2000-2010 300

2010-12 500

Figure 2.15

1990-2000 2000-2010 2010-120

100

200

300

400

500

600

INFERENCE:

It is clear that the traffic in ports increased in the year 2012 by 500 mmt.

50

2.16GAP ANALYSIS AUTOMOBILE SECTOR

PERFORMANCE INDICATOR

18

OPTIMIZATION CONCEPT 25

OPTIMIZATION MEASURE 20

IT Deployment 40

Figure2.16

performance indicators

optimzation concept

optimization measures

Itdeployment0

5

10

15

20

25

30

35

40

45

Inference:

51

From the above graph it is evident that in automobile sector there is a considerable gap in IT deployment. Also there is significant gap for optimization concepts and measures which indicate that there is a potential for training and technology transfer.

2.17Cost ratio of logistics item

Figure 2.17

29.4

17

11.9

17.4

11

7.85.5

transportationwarehousingpacakinginventorym anagem entm ovem entordering

Transport system makes goods and products movable and providestimely and regional efficacy to promote value added under the least cost principle . Transportaffects the result of logistics activities and of course itinfluences production and sale. In the logistics systemtransportation cost could be regarded as a restriction of52

objective market. Value of transportation varies with differentindustries. For those products with small volume, low weight andhigh value, transportation cost simply occupies a very small partof sale and is less regarded for those big, heavy and low valuedproducts, transportation occupies big part of sale and affectsprofit more, and therefore it is more regarded.

CHAPTER-III

53

3.1Findings

There is a significant relationship between transport andlogistics

Internal trade is done through road Traffic is one of the biggest problem Lack of development of IT Transportation and warehousing plays important role in

logistics

54

3.2Suggestions:

Inadequate parking facility and lack of available land for expansion

Warehousing need to be improved

55

Vehicle tracking technology and warehousing management system should be introduced.

Multiple check point for trucks sometimes results in delay Hiring of quality professional manpower is challenging

56

3.3Conclusion

This paper covers broadly from logistics activity totransportation system and attempts to determine the role oftransportation in logistics system through extensive review. Themain content of research include the review of logisticsdevelopment, the characters of various transport operations inlogistics activities, the application of logistics in variousfield, city logistics, future direction in logistics developmentand its cooperation with transport system.to sum up logistics andtransportation have some relevance:

1) Logistics system has more and more important position in oursociety activity.

2) Transportation and logistics have interdependent relationshipthat logistics management needs transportation to perform itsactivity and meanwhile, successful logistics system could help toimprove traffic environment and transportation development.

3) Since transportation contributes the highest cost among therelated elements in logistics system, the improvement oftransport efficiency could change the overall performance oflogistics system.

4) Transportation play an important role in logistics system andits activities appear in various sections of logistics processes.

5) Without the linking of transportation, a powerful logisticsstrategy cannot bring its capacity into full play.

The review of logistics system in a broad sense might help tointegrate the advantage from different application cases toovercome their current disadvantages. On the other hand the

57

review of transport system provides a clearer notion on transportapplication in logistics activities. The development of logisticswill be still vigorous in the following decades and the logisticsconcept might be applied in more fields.

BIBLOGRAPHY:

1) Fair ML. and Williams, “EW Transportation and logistics “2) Portal “Inner freight transport and city logistics”3) Tilanus, b “information system in logistics and transportation”4) Ross DF “competing through supply chain management”5) Kothari CR “research methodology”

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