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Chapter-One
INTRODUCTION1.1 Prelude
Internship is an assigned work performed usually by the students
of BBA at the end as partial fulfillment of the requirements for the degree of
BBA in the Dept. of Business Administration of the University of
Information Technology & Sciences. The aim of internship is to apply one’s
theoretical knowledge in practical fields. As a student of Accounting. I am
interested to complete internship program at financial institutions. And for
this purpose I was sent to Rajshahi Krishi Unnayan Bank (RAKUB), Local
Principle Office, Rajshahi. The program is completely supervised by our
respected teacher Monaj Ash, Department of Business Administration
UITS, Rajshahi Campus. .After joining the branch, I was first introduced
with Manager, Local Principle Office, Rajshahi Krishi Unnayan Bank
(RAKUB). Later on, he introduces me with other officers of the branch who
accept me cordially. They were very helpful in collecting information and
helped me as much as possible.
This was the first practical experience of mine, so that I have
enjoyed it very much. The cordial help of manager and officers make it more
enjoyable. Since I have completed a course on Bank management, I have
some theoretical knowledge about different activities of bank. And practical
experiences of bank activities enrich my knowledge through getting real
view.
The report is prepared from the knowledge which I have had
from theoretical learning and practical experience which I have got from the
internship program. Though I have got a conception about overall banking
functions but in this report I have focused on loan disbursement policy of
RAKUB, Local Principle Office, Rajshahi.
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1.2 Objective of the study
The main objective of the study is to examine the loan
disbursement policy of RAKUB, Local Principle Office, Rajshahi for the
period of 2009-10 to 2012-13 to achieve the objective: the study seeks to
realize the following:
1. To assess the activities of RAKUB, how it contributes in agricultural
development of Rajshahi division.
2. To assess the loan management system during the period 2009-10 to
2012-13.
3. To assess the loan disbursement condition of Local Principle Office for
the period 2009-10 to 2012-13.
4. To determine various sources of loan able fund.
5. To know the security evaluation system before providing loan to the
customer.
6. To examine the loan monitoring system of the bank.
7. To know the different services provided by the bank to its customers.
8. To know how they deal with problem loan.
9. To know the criteria of classifying loan.
10. To know the competitive position of the bank in the area with different
financial institutions providing agricultural credit.
1.3 Scope of the study
Evaluation of General Banking is one of the most important
parts for evaluating any commercial or specialized bank.. The study is
emphasized on whether the bank providing bank considering all required
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aspect in timely manner and what initiative they are taking in respect of
problem.
1.4 Methodology of the study
Methodology can be termed as underlying principles and rules of
organization or the philosophical systems that work at the back drop of any
study. To fulfill an internship program and prepare a complete report we
need organizational data. The data was collected from the Rajshahi Krishi
Unnayan Bank during the internship period. To make the report more
meaningful and presentable two sources of data and information have been
used widely those are;
1. Primary sources of information
2. Secondary sources of information
Above mentioned sources are described below:
1. Primary sources:
Primary data are measurements observed and recorded as part of
an original study. Primary sources are the sources from where information is
collected from Rajshahi Krishi Unnayan Bank. The ways through which I
have collected information in my internship program are described below:
a. Questionnaire method: Questionnaire method is one of the most
usual systems used in collecting data or information. Questionnaire
is two types such as open ended questionnaire and close ended
questionnaire. I have prepared an open ended a questionnaire under
the supervision of my respected supervisor about different
functions and mainly loan disbursement policy of Local Principle
Office, Rajshahi of RAKUB. The manager and specially the
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second officer of the branch answer most of my questions. The
questionnaire is given at the end of the report.
b. Observation method: According to oxford dictionary the
observation means “the act of watching something carefully for a
period of time specially to learn something”. I went to the RAKUB
Local Principle Office, Rajshahi and observed the different
activities of officers and the different problems and requirements
of customers through which I have collected some information.
But one true thing is that I could not ask question to the officer in
all the time when I cannot understand, the reason is that in my
branch the month of general banking is going on, so most of the
officer stay busy in most of the time.
c. Interview method: The interview is face to face interpersonal
discussion in which one person asks pertinent question to a person
called respondent about a selected topic or area. I have collected
some information through asking the officers.
2. Secondary sources: When an investigator uses the data which has
already been collected by others, such sources or data are called
secondary sources or data. I have collected some secondary information
which is already published by the bank authority. I have collected
secondary information from the following sources:
a. Statement of affairs of the branch
b. Documents supplied by branch
c. Different articles
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d. Magazines and papers
e. Bank’s website
f. Rules and regulations provided by agricultural credit department of
Bangladesh bank.
g. Annual report of the bank from 2009-10 to 2012-13.
h. Some statistical graphs and charts of the bank.
Analysis of questionnaire:
There are different techniques of analyzing questionnaire. I have
asked different questionnaire about the functions of RAKUB, activities of
Local Principle Office, Rajshahi and specially their credit policy, loan
disbursement policy initiatives taken to improve etc. I have analyzed this
information giving special emphasis on loan disbursement policy.
1.5 The significance of the study
Now-a-days the banks are playing a vital role in the economic
development of any country. The RAKUB is a specialized bank which is
established with a view to developing the agricultural condition of the
northern region of our country. The success of any bank depends upon how
properly they are utilizing their funds. RAKUB is Loan money to the people
related to agriculture and contributing a lot in agricultural development of
our country. The bank should provide loan after examining some important
aspects and should recover cent percents of its loan. I have chosen the topic
loan disbursement policy for the reason to analyze what problems are related
behind the scene.
1.6 Limitations of data collection
Nothing is out of limitation. So my report also has some
limitations. For these reasons, I cannot prepare it properly. The common
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culture of Bangladesh is that some government officers are not interested to
do more than their assigned work. The major problem I have faced at the
time of data collection because the manager and officers are busy and do not
get enough time to discuss frankly. The major limitations are given below:
1. I have been sent to RAKUB, Local Principle Office,, Rajshahi for
only three months which is not sufficient to understand different
activities of the bank.
2. In my branch the month of disbursement is going on, so the
officers are always remain busy.
3. The reports is basically prepared on published income statement,
Balance sheet, information about loan and advances but for
preparing report more details information are required.
4. Since we are student so we have no in depth knowledge about
preparing report.
5. The bank’s accounting period is from July to June, so now the
officers are busy in making arrangements for preparing financial
statement.
6. Some officers are too much conservative, they are not interested to
discuss about any matter.
7. In some cases, officers are not interested to disclose information
because of secrecy.
8. To prepare report minimum four to five years information is
required, but the branch has no computer, all records are kept
manually. So the officers are not interested to provide information
other than recent year.
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9. To complete internship program a lot of money is required but we
do not get necessary money.
10. Information collection through observation method is possible
when one’s have complete knowledge about the work, but I have no
clear knowledge about different activities, so the effort to collect
information through observation is go in vain.
This is the first internship program and report preparation of my life,
so for the limitation of my knowledge I cannot prepare it more effectively.
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Chapter- TwoAN OVERVIEW OF RAKUB
2.1 Introduction
Rajshahi Krishi Unnayan Bank (RAKUB) is a state- owned
Bank in Bangladesh with regional approach. The bank emerged as a
government’s plan of intensive care to agriculture of Rajshahi division
providing livelihood to 35 million people of the area. The region is less
developed compared to other parts, yet full of potentials in agriculture.
Rajshahi division characterized by its surplus food grain production is
popularly called the “granary of the country”. Besides catering to
agricultural credit, RAKUB, as it is acronym renders deposit banking service
through all the 364 branches. The headquarters of the bank is stationed at
Rajshahi city, some 270 kilometer to the north of Dhaka.
2.2 Historical background of RAKUB
Bangladesh is agriculture based country from the very
beginning. Most of the people are depended on agriculture. From British
period till today, farmers of this country are dominated by different quarters
of the society. In village level farmers take loan from different money
lenders at high interest which is totally unreasonable. To save the farmers
from village money lenders, British Govt. took step under special program
in order to disburse the agricultural loan to the farmers in 1905.
Later on, in 1932 India-British Govt. took a step for the socio-
economic development of the small and marginal farmers, which was
implemented through providing agricultural loan to them.
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In 1952 the Government of Pakistan established a financial
institution named “Agricultural Development Finance Corporation” (ADFC)
in order to disburse loan in agricultural sector. Feeling the importance of
agricultural production and agricultural loan the Pakistani Govt. established
another bank namely “Pakistan Krishi Bank” in 1957.
In 1971 Bangladesh has been emerged as an independent
country through a historic war of nine months. After the liberation of
Bangladesh the Government renamed the Pakistan Krishi Bank as
Bangladesh Krishi Bank (BKB) in 1973 according to the Presidential order
27. As Bangladesh is an agro-based country, the demand for the agricultural
loan of Krishi Bank is in increasing trend. To manage agricultural loan it
becomes very difficult for Dhaka based head office of Krishi Bank to serve
the remote areas of the country. For this reason the government takes the
decision to decentralize the Krishi Bank in the divisional areas. The people
of the northern areas of Bangladesh are lagging behind in all respects than
the other parts of the country. Rajshahi Krishi Unnayan Bank (RAKUB)
was established by the president’s ordinance no 58 of 1986 with the aim of
providing institutional agricultural credit for optimum utilization of
agricultural potentials of Rajshahi division. Taking over the branches and
offices along with assets and liabilities of the Bangladesh Krishi Bank
within in the Rajshahi division, the bank started functioning on 15 March
1987.
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2.3 Objective of RAKUB
The main objects of RAKUB are as follows:
a) To provide credit facilities for all kinds of agricultural and agro-
based economic activities keeping in view the needs of small and
marginal farmers.
b) To earn a normal profit for meeting the operational expenses,
building of reserve and expansion of activities to cover wider
geographical area.
c) To extend counseling and advisory services to the borrowers/
entrepreneurs etc. in utilizing credit facilities of the bank.
2.4 Functions of RAKUB
As the largest development partner in the northwest region
Rajshahi Krishi Unnayan Bank (RAKUB) aims at overall development of
farmers and all the sectors and sub-sectors of agriculture in this region.
Besides, catering to agricultural credit the bank performs ancillary functions
as financing agri-business and agro-based industries and poverty alleviation
programs.
2.5 Management
The board is vested with the responsibility of formulation of
policy in line with attainment of growth in agriculture and economic
development of the region through agricultural credit support. The board of
directors is constituted by seven members, all appointed by the government.
Besides, for emergency decisions there is an executive committee
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