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GA Topic

Proposal Student name: Xiaochen Qian

Student number: 462714

Student class: IBA-G01

Company name: Adidas-group

Final Version II

Table of Contents 1. Introduction ................................................................................................................................... 2

2. Problem Definition ......................................................................................................................... 5

3. Research Objectives ....................................................................................................................... 7

4. Research Question ......................................................................................................................... 8

5. Research Methods ......................................................................................................................... 9

6. Preconditions and Limitations ..................................................................................................... 11

7. Time Planning .............................................................................................................................. 12

8. Budget .......................................................................................................................................... 13

9. Communication ........................................................................................................................... 13

10. Definition of terms ....................................................................................................................... 15

11. Appendix ...................................................................................................................................... 17

12. Bibliography/Sources ................................................................................................................... 20

13. Interview transcrpts ..................................................................................................................... 21

14. Statement .................................................................................................................................... 24

1. Introduction

1.1 Introduction to the company

Adidas was founded on 18 August, 1949, named after its

founder: 'Adi' from Adolf and 'Das' from Dassler.For over

80 years the Adidas Group has been part of the world of

sports on every level, delivering state-of-the-art sports

footwear, apparel and accessories. Today the Adidas

Group is a global leader in the sporting goods industry and

offers a broad portfolio of products. (Adidas Group, 2014)

Figure.2 Major Locations of Adidas

The activities of the Group and its approximately 170 subsidiaries are directed fromthe headquarters in

Herzogenaurach, Germany. The company also operates creation centers and development departments

at other locations around the world, which correspond to specific business activities. Adidas

International Marketing B.V. and International Trading B.V. are located in Amsterdam.(Adidas Group, 2014)

The core of the strategy is to anticipate and respond to customer needs, Adidas continuously strives to

create a culture of innovation, challenging itself to break with convention and embrace change. By

harnessing this culture, Adidas pushes the boundaries of products, services and processes to strengthen

its competitiveness and maximize the Group’s operational and financial performance. (Adidas Group, 2014)

The mission of Adidas

“The Adidas Group strives to be the global leader in the sporting goods industry with brands built on a

passion for sports and a sporting lifestyle. We are committed to continuously strengthening our brands

and products to improve our competitive position”(Adidas Group, 2014)

Figure.1 First logo of Adidas in 1949

Adidas owns many well-known and popular brands and it sells products in literally every country of the

world. And the suppliers are mainly from Far East and also from several European countries, for instance,

Turkey.

Adidas performance

This brand provides professional sportive equipment to athletes, the people who

have passion with sports and anyone else. (Adidas Group, 2014)

Adidas style

Adidas style is the home of Originals, defined as authentic sportswear, the Fashion

Group, which is the future of sportswear. (Adidas Group, 2014)

Reebok

Adidas defines Reebok as fitness, which wasacquired by Adidas in

2005.(Adidas Group, 2014)

TaylorMade

TaylorMade, acquired by Adidas in 1999, provides high performance golf

apparel, footwear and accessories, appealling to a lot of professional and

recreational golfers(Adidas Group, 2014).

There are more than 45,000 employees working for Adidas all over the world. The turnover of year

2013was € 14.492billion, flat versus year 2012.Adidas fosters a corporate culture of performance,

passion, integrity, and diversity by creating a work environment that stimulates innovation, team spirit,

and achievement based on strong leadership and employee engagement. As a global company, Adidas

understands that it takes people with different ideas, strengths, interests, and cultural backgrounds to

ensurethat the goals are achieved.

Figure.3 adidas performance logo

Figure.4 adidas originals logo

Figure.5 Reebok logo

Figure.6 Taylor Made logo

1.2 Introduction to Key Account Management Foot Locker team

Foot Locker, a very well-known sportswear chain,isa very important

customer for Adidas.The Key Account Management Foot Locker team

focuses on the whole European Foot Locker business. The office is set up in

Amsterdam since Foot Locker European headquarter is based in Vianen,

near Utrecht in The Netherlands. The KAM FLE Group team aims to manage the Adidas and Reebok

business at the Foot Locker Europe Group in the most efficient, effective and sustainable manner.

Thesales teams manage the relationship with the account’s buyers to maximize business sustainability.

TheOperations team manages the full operational cycle from orders to deliveries. ThePlanning and

Controlling manager coordinates the financial planning and controlling activities. The KAM FLE team

collaborates with dedicated Adidas Marketing teams in Herzogenaurach to manage (exclusive) product

development and account marketing.

KAM Foot Locker team is made up of 6 small teams: there are 2 sales teams for Adidas footwear and

apparel, sales & marketing team for Reebok footwear and apparel, marketing team for Adidas, sales

development team, and operations team. Besides, there is a specialist to control and plan for the budget

of the business.

1.3 Foot Locker

Foot Locker is an American sportswear foot wear retailer.

Foot Locker, Inc. operates the eponymous “Foot Locker”

chain of athletic footwear retail outlets (along with “Kids

Foot Locker” and “Lady Foot Locker” stores), Champs Sports,

Footaction USA, CCS, House of hoops,

and Eastbay/Footlocker.com. Eastbay/Footlocker.com owns

the rights to Final Score. The chain is known for its employee

uniforms, resembling those of referees.

The Foot Locker Europe Group is the largest lifestyle retailer

in Europe, serving 200 million visitors annually across 600

stores in 19 different countries in Europe. The FLE Group

now operates 6 (brand-driven) banners, which includes Foot Locker (Sports Directional), Kids Foot

Locker (Sports Directional), Locker Room (Sports Generalist), Sidestep (Lifestyle Generalist) and Run 2

(Sports Specialist).

Figure.7 Foot Locker logo

2. Problem Definition

The problem for Adidas Foot Locker Key account team now is according to the sell-out year to date, it is

decreasing in comparison, especially versus Adidas’ main competitor in apparel and accessories business.

The sell-in and sell-out figures (refer to the definition of terms for detail information) are the most

important figures for the client – Adidas Foot Locker Key Account Management (KAM) when measuring

team performance. The sell-in figures include information like product name, product category, package

type, quantity sold to Foot Locker, and Foot Locker requested delivery date. The sell-out figures indicate

the actual sales from Foot Locker to the end consumers. Based on these two figures, the team will be

able to measure the sales performance and make adjustments to the future sales plan.

Foot Locker is one of the biggest customers of Adidas Group. The sell-out figures are not just a simple

figure that shows how many products were sold, as it also reflects brand image among consumers. As

Foot Locker has more than 600 retail stores within the Europe, what theretail stores do have enormous

influence on the consumers.

According to the sell-out chart (refer to Appendix 1. Sell-out performance), compared with the sell-out

year to date, the sell-out is decreasing in comparison, especially with the apparel and accessories

business. The low sell-out is directly causing the decrease of sell-in. The client now wants to know the

factors causing the poor performance and determine the possible solutions to improve sales

performance.

Both internal and external parties could cause the problem, and they are all potential influencing factors

for poor sales performance. All the parties listed below will be taken into consideration when the actual

research begins.

KAM Foot Locker Sales team

Around 90% of the products sold to Foot Locker are SMUs (special make-up units) in terms of

volume, which are designed and produced mostly according to Foot Locker’s requirements to

make them unique and exclusive to Foot Locker. Consumers cannot find SMU products

anywhere exceptin Foot Locker stores. How should the sales team react to the market when the

SMU products sell well or poorly and make adjustments accordingly.

Foot Locker can pull forward the deliveries or push out the deliveries based on the sell-out, for

instance when the sell-out is good and they decide to ask for more products. However, if the

products are not available in Adidas distribution centre, how could the sales team react to the

situation, which wouldinfluence the sales performance.

KAM Foot Locker Operations team

One of the main tasks for the operation team is to make sure that the products will be delivered

on time to meet the Foot Locker Requested Delivery Date. The hard launchdate (refer to the

definition of terms for detail information) and the retail intro date (refer to the definition of

terms for detail information) is one of the KPI to make sure that the market will get the right

product story on right time. Also, as the operation team is in charge of purchasing, mistakes

with purchasing will also influence the sales performance.

KAM Foot Locker Marketing team

How does the market team use social media to create brand awareness? How does this affect

the sales, brand awareness and brand image?

Distribution Centers (DCs)

When the sales team requests the free available stock, if the TDC/CDC (refer to the definition of

terms for detail information) cannot react quickly to the use of different stock category, the sell-

in will decrease.

Competitors

What are the competitors of Adidas-Group doing in the Foot Locker store?

Foot Locker

Does Foot Locker also affect the Adidas sell-out? What can Foot Locker do to influence the

Adidas- Group sell-out?

3. Research Objectives

The research objective of this thesis is to develop a comprehensive finding of the factors which influence

sales performanceof Foot Locker in Italy, France and Germany.

The result of analysis the sales performance by determining the relevant factors will enable the client to

adapt his logistics performance accordingly. Hence, next to investigating sales performance, this thesis

aims to outline key recommendations to the client on how to utilize the strategic levers he has at his

disposal.

4. Research Question

In order to achieve the research objective, the main question of the research needs to be formed

properly. The sub questions are specified in order to lead to the final answer to the main question.

Main question

What are the main factors that influence the KAM Adidas sales performance in relation to the

sales and/or logistics point of view in Italy, France and Germany?

Sub questions

1. What is the current sales performance of Foot Locker in Italy, France and Germany?

2. What are current sales performances of other Key Accounts (Runners Point, JD) in Italy, France

and Germany?

3. How do other key accounts (Runners Point, JD) manage the sales performance?

4. What are the external competitiors besides sport fashion brand?

5. What is the stock availability performance?

6. What is the current performance of on time available and delivery?

7. What could be done to improve the delivery performance?

8. What could be done to increase the efficiency of reaction to changes in market demand?

5. Research Methods

5.1 Research Framework

A research framework is a schematic representation of the research objective and includes the

appropriate steps that need to be taken in order to achieve it. (Verschuren & Doorewaard, 2010)

Figure 7: Research framework for the Graduation Assignment carry out for Foot Locker KAM team

5.2 Research Methods

In order to come up with a recommendation for the Foot Locker KAM, it is important to choose the right

research methods to obtain the information that needs to be investigated. Secondary research and

primary research will be used for this assignment. In the following, the research methods used are

justified.

5.2.1 Literature Reviews

Literature studies

Qualitative literature studies will provide the basic theory for this research, the following literature

will be used during the research:

Marketing ResearchBy Prentice Hall. Pearson (2010)

Marketing Management By Kotler, Keller, Goodman and Hansen (2009)

Principles of Marketing By Kotler and Armstrong (2008)

Supply Chain Management By Joris J.A. Leeman (2010)

Introduction to Materials Management By J.R.Tony Arnold, Stephen N. Chapman and Lloyd M.

Clive (2012)

5.2.2 Secondary research

Desk Research

Desk research will be used to as main method of secondary data collection. Desk research is a

convenient way to gather information in less time. Consider that the researcher is working in the

company and have free access to all the internal share drives, desk research is also inexpensive.

Internal wiki will be used during desk research in order to find information about the company and

the team. Online database will also be used for instance Adidas-Group A-live database. All the used

information and data will be taken care of the accuracy all the time, due to the fact that only

reliable sources are available.

5.2.3 Primary research

In-Depth interviews

In order to cover up the issue that secondary research can lack of accuracy, it is essential to gather and

collect qualitative primary data by having in-depth interviews. By doing this, it is assure that all the

needed information will be collected from a reliable source. In-depth interviews will be held within the

Adidas-group, managers (Ben Poore, Erik Dinger) and employees (KremenaYordanova) from Foot Locker

KAM team will attendthe in-depth interviews for internaluses of terms and to ensure the accuracy of the

data. Experts from other Key Account Management team (CarinaSchoppelrey, Key Account Manager of

Runners Point) will also have in-depth interview with researcher in order to receive reliable and

comparable data. Moreover, it is also planned to have in-depth interviews with Foot Locker’s employees

(Marc Buitendijk, Analyst Supply Chain Foot Locker; Chinkata Nwachukwu, Buyer Men's Footwear; Joost

de Jong, Buyer Men's Apparel). They have a better understanding from the retailer’s point of view about

the sales performance, and a close relationship with ending customers.

Questionnaires

Questionnaires will be sent to Foot Locker’s customers in order to get a better understanding

directly from ending customers. Questionnaires will ensure the researcher to get a lot of primary

information in less time.By targeting Foot Lockers’ customers, researcher will be able to have

reliable and direct information about what are the factors that will influence customers to choose

one product over another and what could be done to increase the sales performance. Based on the

result of questionnaires, the researcher will be able to create customer profile which can be a good

indicator for client to work with in the future.

6. Preconditions and Limitations

Foot locker key account team represents 2% of the whole Adidas Group business, so it is hard to make

the whole business change according to what FLE team needs and wants. To look into the big picture,

FLE team needs to work as the company requires.

Even though the information from Adidas Group is open, the information needed from Foot Locker is

very limited. Foot Locker as a customer may refuse to provide the needed information due to

confidentiality reason. For now, the sell-out figures will be the only information provided by the Foot

Locker.

And also, the researcher may need to arrange interviews with external competitors, while the interview

with competitiors may not be possible because of confidentiality reason.

7. Time Planning

Awell-established time planning is one of upmost importance in order to meet deadlines and finish the

Graduation Assignment in the given time frame. All the following activities are listed in a logical order

and with estimations on how much time is being spent to complete each activity. The time planning

serves as a guideline through the Graduation Assignment.

1.1 Action plan and milestones (table)

Phase Task Action deadline

Phase 1 Orientation phase

Start project file (information from company) 01.09.2014

Phase 2 Project analysis Training about the process of how does team

work

05.09.2014

Phase 3 Project plan

Project plan for entire project 15.09.2014

Phase 4 Research data

collection

Specifywhat data are needed for actual

research

06.10.2014

Phase 5

Research Collect data, start actual research 06.10.2014

Phase 6 Finalization the

project

Draft Final Report

Make adjustment based on feedback

Prepare the presentation

Final presentation for client and tutor

01.12.2014 To

be discussed

To be

discussed

Note: The actual time of process will be affected by the whole process of research, and the date

may change accordingly.

8. Budget

As the researcher works in the company, the researcher has free access to all the resources in the

company. There is not much financial support required during the research. The researcher can apply

forfinancial support from the company coach if needed.

9. Communication

9.1 Communication with client

All the communication with the company will be done directly in the office. If e-mail communication,

interview or any other type of communications is required, all the needed documents will be sent via

email.

Draft reports will be handed in both to the school and the client at the same time. The client can give

any feedback and ask any questions regarding the report at any time. As face to face communication will

be the easiest and most efficient way of communicating, regular meetings will be arranged with the

client every two weeks. In the regular meetings, the researcher will provide updated information and

review of the research progress along with the updated versions of the report, which will be sent at least

one day before the meeting so the client will have proper time to read.

At the end of the project, the client will receive the final version of the report and Power Point for the

presentation. The client will also be invited to the final presentation, which will be in Arnhem Business

School.

Contact details:

9.2 Communication with the academic supervisor

The supervisor will help and give suggestions to the researcher during the research process. The

researcher will inform the supervisor and the first examiner knows the research process and the

problems that might arise in the project.

If any meeting is required, the researcher will be responsible for informing the supervisor and coach in

advance.

Feedback sessions will be held in the project. The client and supervisor could give feedback according to

researcher participation during the working process, whereby suggestions and tips could be shared for

better co-operation.

Contact details:

10. Definition of terms

In this chapter, a list of terms that have a specific meaning in the context will be described:

Terms Descriptions

Foot Locker One of the key customers for Adidas, a well-known sportswear retail chain. In the report, it refers to European Foot Locker since the scope for KAM Foot Locker team is take care of the whole European Foot Locker business

Sell-In What Adidas-group sell to the Foot locker, product name, product category, total quantity, article code will be include in the sell in (Malmberg, 2014)

Sell-out What Foot Locker sell to the consumer, the sellout figures will reflect the product name, product category, actual sell quantity to consumer in weeks, and actual sell quantity to consumer in store(Malmberg, 2014)

APP Abbreviation for apparel business ACC Abbreviation for accessories business FTW/FWR Both are the abbreviation

for Footwear business, FTW is in terms of sales team point of view and FWR is in terms of operation team point of view

SMU product Full name: special make up product Product designed and produced totally against to Foot Locker’s request. It is a customized product. Normally, 90% of the products delivered to Foot Locker are SMU products. It is the product consumers can only purchase in Foot Locker stores(Dinger, 2014)

Inline product International standard product range for a specific season (e.g. SS15), the product consumers can purchase in any wholesaler/retailer/Adidas self-owned stores. SMU products are made based on inline product. For instance, same model but unique color way(Dinger, 2014)

Retail intro date The date products would be launched into market(on shelf) by Foot Locker(Yordanova, 2014)

OTA Full name: On time availability Measures the delivery performance by the time products are available for delivery in(Poore, 2014)

OTIF Full name: On time in full Measures the delivery performance towards to Foot Locker. For instance, tracking if the products are delivered against to Foot Locker request delivery date(Poore, 2014)

Buy ready Buy ready describes the article status, it measures

whether the product is ready to be purchased by purchasing team (here it refers to KAM Foot Locker operations team). Normally, when a product is ready to be purchased, the status should be open(Yordanova, 2014)

Purchasing cut-off Every month, there are only two cut-offs when ops team can purchase the orders Foot Locker request, in which cut-off and what products have to be bought at the cut-off totally depends on the lead time of the product and the retail introduction date requested by Foot Locker. If the cut-off is missed, the product will potentially not be delivered to Foot Locker on time and in this way, transportation modes will need to be changed by ops team in order to meet the request.(Yordanova,

2014) TDC Full name: Trafford Park Distribution Centre

Main distribution centre in Manchester, UK. This department manages the physical warehousing, processing & distribution for Adidas, Reebok, Rockport and Taylor Made brands(Poore, 2014)

Functions: take care of the whole Foot Locker Adidas brand products

CDC Full name: Central Distribution Centre It mainly serves Reebok, Rockport and a small portion of Adidas products. It is located In Rieste, Germany(Poore, 2014)

Functions: take care of the whole Foot Locker Reebok brand products and return products from Foot Locker

Stock Category Stock Category is used in TDC and CDC as an identifier to indicate the current stock for specific market or team. Every market, sales team and key account will have their own unique stock category both in TDC and CDC (e.g. Stock category for Foot Locker team is A6100000070).(Poore, 2014)

Direct truck Products will be directly transported from the factory to Foot Locker’s warehouse by truck instead of transporting the products to TDC first and from TDC to Foot Locker warehouse in Heijn

Direct shipment Products will be directly transported to the port in Rotterdam from the factory instead of transporting the products to TDC first and from TDC to Foot Locker

Hard Launch Date First market introduction date of a campaign Vendor Here it refers to that Adidas is one of the most

important vendors for Foot Locker

11. Appendix

11.1 Sell-out performance

As the sell-in result showed in the charts below, the sales performance in general is under the average

level. Especially in the Apparel and Accessories business area, the sell in is decreasing rapidly.

The team now is very eager to know which factors may cause the poor performances of the sales, both

in sell-in and sell-out, and find out the possible solution to improve the sales performance.

(Note: due to business reason, the actual sell-out figure will not be shown for now)

0

20,000

40,000

60,000

80,000

100,000

120,000

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

2012 2013 2014

Chart 1 Sell out figures in 2012, 2013 and 2014 for

Footwear(Erik,Dinger;Malmberg,Jonathan;Tans,Conrad;Smabers,Ha

nneke;Bremers,Steven;, 2014)

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

Apparel Unit Sales 2012 Apparel Unit Sales 2013 Apparel Unit Sales 2014

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Total Accessories 2012 Total Accessories 2013 Total Accessories 2014

Chart 2 Sell out figures in 2012, 2013 and 2014 for

Apparel(Erik,Dinger;Malmberg,Jonathan;Tans,Conrad;Smaber

s,Hanneke;Bremers,Steven;, 2014)

Chart 3 Sell out figures in 2012, 2013 and 2014 for

Accessories(Erik,Dinger;Malmberg,Jonathan;Tans,Conrad;Sma

bers,Hanneke;Bremers,Steven;, 2014)

11.2 KAM Foot Locker team structure diagram(A-Live)

12. Bibliography/Sources

Adidas Group. (2014). Retrieved 08 25, 2014, from About Adidas: http://www.careers.adidas-

group.com/our-brands.aspx

A-Live. (n.d.). Retrieved 8 26, 2015, from Amsterdam SharePoint wiki:

http://deheremap4163.emea.adsint.biz/cs2011/adidasgroupwiki/w/adiweb/intranet-

amsterdam-office.aspx

Erik,Dinger;Malmberg,Jonathan;Tans,Conrad;Smabers,Hanneke;Bremers,Steven;. (2014). Sales Planning

Books. Amsterdam: Adidas-Group.

Verschuren, P., & Doorewaard, H. (2010). Designing a Research Projects, Second Edition.

GA Manual 201415_versie1.2_DEF

IBMS_GA_handbook_2013-2014 V2

Designing a Research Projects, Second Edition 2010

Burns, A. a. (2010 ). Marketing Research, 6th ed. Prentice Hall. Pearson – 174.

13. Interview transcrpts

13.1 Interview with Erik Dinger

Location: Adidas international BV, Atlas Arena-Africa Building,Hoogoorddreef 9a, 1101BA

Amsterdam. Office 1c.03

Time: 2014.8.21

Interviewer: Xiaochen Qian

Interviewee: Erik Dinger, Key Account Manager Footwear

Interview question:

Q: For Foot Locker team, what kind of product does the team provide to the customer?

A: In general, Adidas provide 2 different product categories for Foot Locker, one is in-line

product, and the other is SMU product. Under each product category, there are different

departments like for instance Dept. 41 as Men’s Basketball, Dept. 42 as Men’s Running, etc.

Q: What is In-line product?

A: In-line product means International standard product, normally range for a specific season

(e.g. SS15), and the product consumers can purchase in any wholesaler/retailer/Adidas self-

owned stores.

Q: what is SMU product?

A: SMU product refers to special make up product. This means that product designed and

produced totally against to Foot Locker’s request. It is a customized product. Normally, 90% of

the products delivered to Foot Locker are SMU products. It is the product consumers can only

purchase in Foot Locker stores.

13.2 Interview with Ben Poore

Location: Adidas international BV, Atlas Arena-Africa Building,Hoogoorddreef 9a, 1101BA

Amsterdam. Office 1c.03

Time: 2014.8.25

Interviewer: Xiaochen Qian

Interviewee: Ben Poore, Key Account Operations Manager FLE

Interview question:

Q: From Operation point of view, how to measure the delivery performance?

A: Foot Locker Key Account Team use 2 main tools to measure the delivery performance. OTA

and OTIF.

OTA means on time availability. This measure the delivery performances by the time products

are available in the warehouse for delivery. We measure OTA every month for Apparel,

Accessories and Footwear department.

OTIF is abbreviation for on time in full. This data measures the delivery performance towards to

Foot Locker. For instance, we use OTIF to track if the products are delivered against to Foot

Locker request delivery date.

Q: How many warehouses does Adidas have for Center Europe?

A: For Center Europe, Adidas have two warehouses - TDC &CDC.

TDC stands for Trafford Park Distribution Center. It is the main distribution center in Manchester,

UK. This department manages the physical warehousing, processing & distribution for Adidas,

Reebok, and Rockport and Taylor Made brands. The main function for our team is to take care of

the whole Foot Locker Adidas brand products.

The full name for CDC is Central Distribution Center. It mainly services Reebok, Rockport and a

small portion of Adidas products. It is located In Rieste, Germany. This warehouse will be

responsible for the whole Foot Locker Reebok brand products and return products from Foot

Locker.

Within warehouse, stock category is another thing should be aware of. Stock Category is used in

TDC and CDC as an identifier to indicate the current stock for specific market or team, every

market, sales team and key account will have their own unique stock category both in TDC and

CDC (e.g. Stock category for Foot Locker team is A6100000070).

13.3 Interview with Yordanova Kremena

Location: Adidas international BV, Atlas Arena-Africa Building,Hoogoorddreef 9a, 1101BA

Amsterdam. Office 1c.03

Time: 2014.8.25

Interviewer: Xiaochen Qian

Interviewee: Yordanova Kremena, Account Logistics Specialist

Interview question:

Q: What factors should be considered for a regular purchasing process?

A: The most important thing for the regular purchasing process is three dates, which are retail

intro date, buy ready and purchasing cut-off.

Retail intro date is the date that products would be launched into market (on shelf) by Foot

Locker. When doing the purchasing, the retail intro date should be the first thing to consider

ensuring the product will not be in the market too early or too late.

Buy ready describes the article status. A product can be only available to be purchased when it is

in the buy ready date. It measures if the product is ready to be purchased by purchasing team

(here it refers to KAM Foot Locker operations team). When a product is ready to be purchased,

the status must be: open.

Purchasing cut-off is the time actual purchasing happens. Every month, there are only two cut-

offs when ops team can purchase the orders Foot Locker request, in which cut-off and what

products have to be bought at the cut-off is totally depend on the lead time of the product and

the retail introduction date requested by Foot Locker. If the cut-off is missed, the product would

potentially not be delivered to Foot Locker on time and in this way, transportation modes need

to be changed by ops team in order to meet the request.

14. Statement

14.1 Statement of Consent

Hereby the undersigned state that they have read the Plan of Approach of the Graduation Assignment (GA) and have found it in order. The Plan of Approach is the basis for the GA and the student and the client will conform to the agreements set out in it. The student will do everything in his power to carry out the assignment as described in this Plan of Approach, while observing the rules that apply at HAN*. The client will supply the student with sufficient information to reach the aims of the research and to carry out the assignment.

Signed,

Client Name: ………………………….. Signature: …………………………. Date: ….................................... Place: ............................................ Student Name: ………………………….. Signature: …………………………. Date: …................................... Place: ............................................ Lecturer-supervisor Name: ………………………….. Signature: …………………………. Date: ....................................... Place: ............................................ Second reader Name: ………………………….. Signature: …………………………. Date: ....................................... Place: ............................................

* HAN: Hogeschool van Arnhem en Nijmegen

14.2 Confidentiality statement

Concerning the admitting of the digital version for the HBO-Knowledgebase

Student’s name

Student’s number

Title paper

Institute

Surveyor’s name

Institution/company

Address

Represented by:

Named above, DO/DO NOT AGREE TO GIVE PERMISSION FOR THE University of Applied Sciences to include above-mentioned graduation assignment thesis in digital form in the HAN repository (database0, where upon the graduation assignment thesis can be consulted for free, full-text and online via www.hbo-kennisbank.nl The student holds copyright to the graduation assignment thesis. The student submits this form to his or her institute, together with a digital version of his or her graduation assignment thesis, complied with the following demands: - The graduation assignment thesis is a pdf file. Exception for attachments. - The following information is clearly mentioned:

Student’s name and number

The institute where the student is graduated as well as the date of graduation

The title of the graduation assignment thesis

Three entries that characterize the graduation assignment thesis

Thus stated on/at:

Signature institute/company:

Date: Place:

Signature student:

Date: Place:

To fill out by the supervisor:

Date: Name: Initials: Grade: