11
Global purchasing strategy: Conceptualization and measurement Lieven Quintens a, , Pieter Pauwels b,1 , Paul Matthyssens c,d,2 a Hasselt University, Faculty of Applied Economic Sciences, Department of Business Administration, Campus Diepenbeek, Gebouw D, B-3590 Diepenbeek, Belgium b Maastricht University, Faculty of Economics and Business Administration, Department of Marketing, P.O. Box 616, 6200 MD Maastricht, The Netherlands c University of Antwerp, Faculty of Applied Economic Sciences, Department of Management, Stadscampus, S.Z.410, Prinsstraat 13 (Z410), B-2000 Antwerpen, Belgium d Erasmus University Rotterdam, Department of Marketing Management, The Netherlands Received 15 December 2005; received in revised form 1 April 2006; accepted 26 May 2006 Available online 14 July 2006 Abstract In this paper we introduce Global Purchasing Strategy (GPS) as an explanatory construct of global purchasing performance. GPS is embedded in a contingent resource-based view. The construct is conceived as the driving force behind the strategy-organization alignment. GPS is conceptualized along four dimensions: the configuration of the global purchasing process, the standardization of the global purchasing process, the standardization of product-related characteristics and the standardization of the purchasing staff organization. We develop the GPS scale and test it on a sample of 151 internationally purchasing firms. The analytic results show evidence of both reliability and validity. We propose a general model of global purchasing performance with GPS as a central mediating construct. © 2006 Elsevier Inc. All rights reserved. Keywords: Global purchasing strategy; Purchasing organization; Centralization; Standardization; Internationalization 1. Introduction The globalization of competition continues at a relentless pace (Bartlett, Ghoshal & Birkinshaw, 2003; Czinkota & Ronkainen, 2005). While today's globally operating firms have redefined their production and marketing strategies accordingly, they more or less failed to do so with respect to their cross- border purchasing strategy and activities (Kotabe & Murray, 2004; Trent & Monczka, 2002). This observation stands in sharp contrast to the potential performance leverage purchasing offers. Indeed, in many of today's globalizing industries, pur- chasing is one of the strategic functions with the highest poten- tial impact on a firm's long-term profitability (Eurostat, 2005; Leenders, Fearon, Flynn & Johnson, 2002). Surprisingly, aca- demia too has only recently picked up purchasing strategy as a critical issue (e.g., Caniëls & Gelderman, 2005; Gadde & Håkansson, 2001) and, to date, an explicit international pers- pective on purchasing strategy remains a fallow field (Kotabe & Murray, 2004; Mol, Pauwels, Matthyssens & Quintens, 2004). The present paper contributes to the progress in this field. We develop the Global Purchasing Strategy (GPS) construct to trans- late the central international business ideas of centralization (Porter, 1986), coordination/integration (Birkinshaw, Morrison & Hulland, 1995) and standardization (Levitt, 1983) to the pur- chasing context. In this respect, GPS is conceived as the driving force behind the alignment across divisions of global purchasing strategy and organization. The construct offers an integrative perspective on the structure, processes and organization of the global purchasing activities that companies undertake to achieve competitive advantage. An integrative perspective on GPS is needed to capture the duality that purchasing managers are increasingly confronted with when buying globally. On the one hand, suppliers are applying global strategies. This forces pur- chasing managers to increasingly coordinate and centralize their purchasing strategies in order not to weaken their bargaining power. Moreover, purchasing managers are increasingly aware of the opportunity cost of applying local purchasing strategies: volume effects may be limited and incompatibilities between Industrial Marketing Management 35 (2006) 881 891 Corresponding author. Tel.: +32 11 26 86 28. E-mail addresses: [email protected] (L. Quintens), [email protected] (P. Pauwels), [email protected] (P. Matthyssens). 1 Tel.: +31 43 38 83 774. 2 Tel.: +32 3 275 50 63. 0019-8501/$ - see front matter © 2006 Elsevier Inc. All rights reserved. doi:10.1016/j.indmarman.2006.05.009

Global purchasing strategy: Conceptualization and measurement

Embed Size (px)

Citation preview

ent 35 (2006) 881–891

Industrial Marketing Managem

Global purchasing strategy: Conceptualization and measurement

Lieven Quintens a,⁎, Pieter Pauwels b,1, Paul Matthyssens c,d,2

a Hasselt University, Faculty of Applied Economic Sciences, Department of Business Administration, Campus Diepenbeek, Gebouw D, B-3590 Diepenbeek, Belgiumb Maastricht University, Faculty of Economics and Business Administration, Department of Marketing, P.O. Box 616, 6200 MD Maastricht, The Netherlands

c University of Antwerp, Faculty of Applied Economic Sciences, Department of Management, Stadscampus, S.Z.410,Prinsstraat 13 (Z410), B-2000 Antwerpen, Belgium

d Erasmus University Rotterdam, Department of Marketing Management, The Netherlands

Received 15 December 2005; received in revised form 1 April 2006; accepted 26 May 2006Available online 14 July 2006

Abstract

In this paper we introduce Global Purchasing Strategy (GPS) as an explanatory construct of global purchasing performance. GPS is embeddedin a contingent resource-based view. The construct is conceived as the driving force behind the strategy-organization alignment. GPS isconceptualized along four dimensions: the configuration of the global purchasing process, the standardization of the global purchasing process, thestandardization of product-related characteristics and the standardization of the purchasing staff organization. We develop the GPS scale and test iton a sample of 151 internationally purchasing firms. The analytic results show evidence of both reliability and validity. We propose a generalmodel of global purchasing performance with GPS as a central mediating construct.© 2006 Elsevier Inc. All rights reserved.

Keywords: Global purchasing strategy; Purchasing organization; Centralization; Standardization; Internationalization

1. Introduction

The globalization of competition continues at a relentlesspace (Bartlett, Ghoshal & Birkinshaw, 2003; Czinkota &Ronkainen, 2005). While today's globally operating firms haveredefined their production and marketing strategies accordingly,they more or less failed to do so with respect to their cross-border purchasing strategy and activities (Kotabe & Murray,2004; Trent & Monczka, 2002). This observation stands insharp contrast to the potential performance leverage purchasingoffers. Indeed, in many of today's globalizing industries, pur-chasing is one of the strategic functions with the highest poten-tial impact on a firm's long-term profitability (Eurostat, 2005;Leenders, Fearon, Flynn & Johnson, 2002). Surprisingly, aca-demia too has only recently picked up purchasing strategy as acritical issue (e.g., Caniëls & Gelderman, 2005; Gadde &

⁎ Corresponding author. Tel.: +32 11 26 86 28.E-mail addresses: [email protected] (L. Quintens),

[email protected] (P. Pauwels), [email protected](P. Matthyssens).1 Tel.: +31 43 38 83 774.2 Tel.: +32 3 275 50 63.

0019-8501/$ - see front matter © 2006 Elsevier Inc. All rights reserved.doi:10.1016/j.indmarman.2006.05.009

Håkansson, 2001) and, to date, an explicit international pers-pective on purchasing strategy remains a fallow field (Kotabe &Murray, 2004; Mol, Pauwels, Matthyssens & Quintens, 2004).

The present paper contributes to the progress in this field. Wedevelop the Global Purchasing Strategy (GPS) construct to trans-late the central international business ideas of centralization(Porter, 1986), coordination/integration (Birkinshaw, Morrison &Hulland, 1995) and standardization (Levitt, 1983) to the pur-chasing context. In this respect, GPS is conceived as the drivingforce behind the alignment across divisions of global purchasingstrategy and organization. The construct offers an integrativeperspective on the structure, processes and organization of theglobal purchasing activities that companies undertake to achievecompetitive advantage. An integrative perspective on GPS isneeded to capture the duality that purchasing managers areincreasingly confronted with when buying globally. On the onehand, suppliers are applying global strategies. This forces pur-chasing managers to increasingly coordinate and centralize theirpurchasing strategies in order not to weaken their bargainingpower. Moreover, purchasing managers are increasingly aware ofthe opportunity cost of applying local purchasing strategies:volume effects may be limited and incompatibilities between

882 L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

purchasing approaches from affiliates may lead to suboptimalsolutions. Hence, global standardization and coordination ofpurchasing should be the default mode.

On the other hand, purchasing managers are regularly con-fronted with arguments to decentralize and adapt their purchasingprocess and/or purchasing portfolio. Different customer prefer-ences, which are due to culture, country-of-origin effects, envi-ronmental issues, among others, force companies to comply withtheir customers' individual demands. Moreover, product-relatedcharacteristics (perishability, volume, weight, etc.) often make itsimply impossible to buy from foreign suppliers. As a con-sequence, companies are forced to purchase from local players inthe market and/or to adapt their purchasing approach. This para-dox lines up with deeply investigated strategic concerns in inter-national business, all converging to the classic centralization/decentralization and standardization/adaptation questions (e.g.,Kogut, 1989; Zou & Cavusgil, 2002).

A firms' strategy is defined as “its theory of how to competesuccessfully” in pursuit of sustainable competitive advantages(Barney, 2002; p. 8). In this respect, GPS is conceived as a higherorder mediating construct, which encompasses a firm's strategicposition vis-à-vis global purchasing management and is a centralintermediate between a firm's resources and capabilities in acertain business context and performance outcomes. GPSfocuses on the internal structure and the organizational align-ment. The internal global purchasing strategy, in terms of stan-dardized approaches and centralized purchasing, also impactsthe relationships with other actors in the network. In this respect,GPS should be seen as an intra-firm perspective that influencesinter-firm relations such as buyer–supplier relationships, net-work dependency and firm interconnectedness.

The paper is structured as follows. First, an overview is pre-sented of the theoretical foundations of global purchasingstrategy. Next, the concept of GPS is introduced, followed by adiscussion on the nature of GPS. After presenting the method-ological approach and the results of an empirical study, the paperwill conclude with a discussion of the theoretical and managerialimplications of GPS.

2. Theoretical foundation of global purchasing strategy

While not explicated inmost publications, many extant studies(implicitly) rely on a resource-based view to explain how globalpurchasing enhances sustainable competitive advantage. Forinstance, Kotabe and Murray (2004) indicate that global sourcingstrategy may optimize competitive advantages of the companyand its suppliers as well as location advantages of countries.Furthermore, close coordination with other strategic activities(e.g., R&D, manufacturing andmarketing) is needed. Hult (2002)suggests that a company should integrate entrepreneurship, in-novation and organizational learning to create sustainable com-petitive advantage in global purchasing. Other studies highlightthe idiosyncratic bundle of knowledge and capabilities a firmpossesses to determine drivers and barriers to global purchasing.Katsikeas (1998), for instance, reports differences in the waysporadic and regular importers perceived motives for globalpurchasing with respect to managerial international outlook,

supplier relationships and market attractiveness. Lack ofknowledge of culture, business practices and foreign markets,limited availability of resources for market research and foreignsupplier selection hamper to a certain extent the execution andimplementation of global purchasing activities.

In line with a resource-based view (RBV) of the firm (for anoverview, see Mahoney & Pandian, 1992), we conceive a globalpurchasing strategy from an intra-firm perspective, characterizedby a combination of purchasing-related knowledge, experienceand capability antecedents (Conner & Prahalad, 1996; Farjoun,2002; Morgan, Zou, Vorhies & Katsikeas, 2003). In a dynamicprocess, a firm will define the most appropriate—i.e., profit- andgrowth-generating—global purchasing strategy, given its currentstock of purchase-related resources and capabilities. In line withthe RBV, resources may be of a different nature: experience, scale,scope, and financial, among others. However, purchase-relatedknowledge is expected to be a predominant antecedent of globalpurchasing strategy. This knowledge may be of different natures(e.g., tacit or explicit) and may be market- or procedure-related(e.g., Kogut & Zander, 1992). Purchase-related capabilities arecombinations of purchasing routines that are organizationalprocesses bywhich available resources are combined, transformedand deployed to create valuable purchase-related outcomes(Morgan et al., 2003; Nelson & Winter, 1982; Teece, Pisano &Shuen, 1997). Stocks of resources and capabilities are the inputs ofparticular strategies (e.g., Morgan, Kaleka & Katsikeas, 2004).

The translation of knowledge and capabilities into a particularstrategy is not theoretically idle yet contingent upon severalintra-organizational and external factors. Historically definedbusiness practices, industry recipes, current corporate strategy aswell as the organizational structure may affect the characteriza-tion of a particular global purchasing strategy. From an externalperspective, competitive positions, the structure of the supplier'sbusinesses, the physical characteristics of the purchased goods,and the character of the current inbound supply chain, amongothers, may have a significant moderating effect.

In sum, a global purchasing strategy is considered as a firm'sfunctional answer to organizational and external purchase-relatedchallenges and opportunities, while building upon particularstocks of purchase-related resources and capabilities. Together,they leverage to functional and firm performance. Next, weelaborate on the global purchasing construct.

3. Global purchasing strategy: The construct

Global Purchasing Strategy (GPS) is presented here as anintegrated vision on global purchasing. It is internal to thecompany and should not be confused with a global purchasingmode towards a supplier, product or market, which are all threeexternal to the company. GPS refers to the organizationalalignment of the purchasing function, not to the way purchasingis executed. In line with global strategy (Levitt, 1983; Porter,1986) and global marketing literature (e.g., Zou & Cavusgil,2002), Global Purchasing Strategy (GPS) is manifested in twofundamental facets of strategy: (1) the degree of centralization/configuration of purchasing and (2) the degree of standardiza-tion of purchasing. The two facets represent two perspectives

883L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

that are common themes in international strategy. A globalpurchasing strategy indicates how to compete successfully(Peng, 2006) and aims at achieving sustainable competitiveadvantages for the firm. This pursuit takes shape in the way thecompany is organized and how it approaches global purchasingactivities. We elaborate on these two facets hereafter.

3.1. Configuration of purchasing

The configuration of global purchasing is defined as thedegree to which global purchasing takes place in a (de)cen-tralized way. Configuration is a measure of the dispersion ofresponsibilities and decision authority from top management tolower management levels, including the development andimplementation of methods and procedures (Barclay, 1991;Kotteaku, Laios & Moschuris, 1995; Olson, Slater & Hult,2005). In this context, a process perspective on global pur-chasing is required (Carter & Narasimhan, 1990). In line with,among others, Van Weele's (2004) conceptualization of thepurchasing process, configuration should be operationalized onfour phases: (1) the investigation of purchase markets and thescreening of potential suppliers, (2) the selection of supplies, (3)the negotiation and contraction, and (4) supplier evaluation andfollow-up.

Although fully (de)centralized structures do exist, we arguewith Fearon (1988) and Arnold (1999) that mixed forms prevail.Investigating these mixed forms, one should understand theunderlying coordination mechanisms. Indeed, extant research hasreported on how de-centralized purchasing firms make use ofcoordination mechanisms to benefit from similar advantages ascentralized companies. Coordination of purchasing encompassesthe creation of purchasing synergies from economies of scale,scope, process, and learning (Faes, Matthyssens &Vandenbempt,2000; Rozemeijer, 2000). Matthyssens and Faes (1997) describefour types of purchasing coordination. A first type postulates thatpurchasing issues are coordinated by the largest user of a specificproduct or product group or by the user that is located in thesupplier's country of origin. In the second type headquarterscoordinate the purchasing activities. The third type prescribes thatthe company installs different regional purchasing groups tocoordinate the purchasing activities. In the fourth type, thecompany sets up profit-oriented purchasing centers, which selltheir services to various customers within the company. The fourtypes are all exponents of an optimization process on the cen-tralization/decentralization duality.

3.2. Standardization of purchasing

A second facet of a global purchasing strategy is the degreeof standardization. While the economies that accrue from thestandardization of purchasing are apparent (see e.g., Lysons &Gilligham, 2003), adaptation of purchasing may be more ade-quate in case of, among others, particular products, particularcharacteristics of the purchase market, and power (im)balancebetween the supplier and the buyer. In an effort to furtherspecify the character of the standardization of purchasing, weconceptualize three distinct dimensions: purchasing process

standardization, product standardization and purchasing per-sonnel standardization.

First, standardization of the global purchasing process isdefined as the degree to which global purchasing takes place in astandardized way. This is fully in line with the conceptualizationof process standardization that is used in global marketingresearch (Özsomer, Bodur & Cavusgil, 1991; Walters, 1986).Analogous to the conceptualization of configuration/centraliza-tion, the standardization of the purchasing process focuses onfour phases: the investigation of the market and screening ofsuppliers, supplier selection, negotiation and contracting, andsupplier evaluation and follow-up.

Secondly, product standardization is defined as the degree towhich characteristics of the product that is bought are standardizedin the same way throughout the organization. So, it does not referto the purchase of standardized products. It includes elements ofspecification settings, quality standards and degree of after-salesservice. It is assumable that particular buying situations (Campbell,1985) and particular types of products (e.g., critical versus non-critical) may require different levels of standardization (Kotabe &Omura, 1989). Moreover, product standardization in purchasingmay depend heavily on the marketing strategy of the company(Ryans, Griffith & White, 2003; Theodosiou & Leonidou, 2003).

Thirdly, the standardization of the purchasing staff organi-zation is defined as the degree to which a company organizesand manages its purchasing staff in a standardized way. Staffmanagement (HRM) and staff organization (structure) are seenas key tasks within the control of function managers (Faes,Knight & Matthyssens, 2001). Purchasing staff is a major actorin the implementation phases of international purchasing pro-grams, since knowledge on foreign cultures and languages aswell as typically international habits such as countertrade areimportant prerequisites for efficient global purchasing (Carter &Narasimhan, 1990; Monczka & Trent, 1992). Trent andMonczka (2002) found that companies with successful globalpurchasing activities involve their staff throughout the buyingprocess. Although, to the best of our knowledge, no empiricalevidence exists concerning the degree of personnel standard-ization, we expect that the way staff is managed and organizedis a critical part of GPS.

In sum, we conceptualize global purchasing strategy as afour-dimensional construct that builds upon (1) centralization/coordination and (2) standardization in the four phases of thepurchasing process, (3) standardization of the purchased productand (4) standardization of the purchasing staff organization.

4. Nature of GPS

It is important for the remainder of the article that we clearlydefine and argue how GPS is perceived. GPS as a constructindicates the degree to which a company takes an active andintegrative approach to global purchasing. It refers to the in-ternal integration and adjustment of the company of globalpurchasing related internal activities. Therefore, a high value tothe GPS construct will reflect that a firm integrates and adjustsits activities related to global purchasing more than companiescharacterized by a low value to GPS.

Table 1Dimensions and items of the GPS

Constructs of GPS Measurement items

Standardized productcharacteristics (STZPROD)

Standardization in specifications [STZSPECI],quality standards [STZQUALI], after-salesrequirements [STZSERVI]

Standardized personnelcharacteristics (STZPERS)

Standardization in organization of staff[STZSTAFO] and management ofstaff [STZSTAFM]

Standardized buying process(STZPROC)

Standardization in research on potentialsuppliers [STZRESEA], supplier selection[STZSELEC], negotiation and contracting[STZNEGOT], evaluation andfollow-up [STZFOLLO]

Centralization of buyingprocess (CONFIG)

Centralization of research on potentialsuppliers [CENTRRES], centralizationof supplier selection [CENTRSEL],centralization of negotiation and contracting[CENTRNEG], centralization of supplierevaluation and follow-up [CENTRFOL]

884 L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

At the operationalization level, the nature of GPS, which is alatent construct, mainly comes down to the choice betweenformative and reflective indicators in measurement models.Indicators are called reflective when they are a measurablemirror of the underlying construct. Formative indicators do notreflect an underlying construct. Instead, they build it. As aconsequence, item reliability and convergent validity do nothave any meaning for formative constructs, since thesemeasures are based on correlations and variances (Hulland,1999). Formative indicators should be used when calculating anindex (Arnett, Laverie & Meiers, 2003; Diamantopoulos &Winklhofer, 2001).

Jarvis, Mackenzie and Podsakoff (2003) suggest that thedecision between reflective and formative constructs should,amongst others, be dependent on the direction of causality, theinterchangeability of indicators and the covariance requirement.When a company takes a different stance towards globalpurchasing, this will have effects on all standardization andconfiguration dimensions and indicators. Alternatively, achange in the degree of centralization of follow-up activitiesdoes not mean that the company's global purchasing strategy asa whole has changed. Such a change could be expected since afully optimal adjustment of all kinds of global purchasing-related activities will be impossible and misalignments willalways exist to a certain extent. When such misalignmentsbecome more prevalent, a company's reaction is a logicalconsequence of this. In other words, this supports a reflectivevision of GPS above a formative one.

A more difficult question is: do the indicators covary witheach other? Theoretically, it is expected that high correlationsbetween the measures are found since GPS measures theinternal integration and therefore also mutual adjustments of theglobal purchasing related activities. This is a necessarycondition for a reflective model where it is expected thatindicators correlate highly with each other and a change in theconstruct will cause changes in all the measures (Arnett et al.,2003; Bollen, 1989), but it is also allowed in formative modelswhere a change in the measures should cause a change in theconstruct, but not necessarily in the other measures. What isagainst formative models, though, is the direction of causality.GPS is seen as an alignment and integration of activities, but islatent. Therefore, it is measured by indicators that are areflection of the unobservable construct (reflective) or as anindex (formative). So when formative, GPS is a linearcombination of its indicators. Removing one of the indicatorsobviously will cause change in the outcomes, but it does notalter the conceptual domain of the construct. More precisely, ifan index would be created (formative model) GPS is defined asdependent on those dimensions and those dimensions alone, inmuch the same way as a consumer index is calculated. So, GPSwould be dependent on four dimensions and exactly those four.This would be a too narrow approach. Contrary, GPS is seen asa mere reflective construct where the alignment and integrationis manifested most prominently by configuration and integra-tion aspects, but those aspects are by no means meant to beneither exclusive nor determinant. In this respect, it calls for areflective approach towards GPS.

In sum, the model presented here is reflective, caused by thefirm belief that GPS affects the four dimensions, so thedimensions are the effects (Bollen, 1984).

5. Method

In this section, we elaborate in more detail on the unit ofanalysis and the development of the measurement instrument.We also explain the data collection procedure that was followed.

5.1. Unit of analysis

In line with studies on global purchasing (Murray, Kotabe &Wildt, 1995) and on global marketing (e.g., Lages, Lages &Lages, 2005), the unit of analysis is the purchase of a singleproduct or product group. It is believed that a single product orproduct group enables the identification of a strategy which is toa certain degree representative for the company and the sampleas a whole. Focusing on a single product or product group ismore useful than focusing on the strategic business unit orcompany as a whole, since multiple global purchasing strategiescan be pursued within a business unit or company, depending onthe type of product bought and the purpose of the purchase.

5.2. Instrument development

On the basis of a literature review and explorative interviewswith global purchasing managers, we developed a set of items toserve as indicators of the four dimensions of GPS. Respondentswere asked to assess the items on a 5-point Likert-type scale,ranging from 1=strongly disagree to 5=strongly agree. Apaper-and-pencil questionnaire was prepared and pre-testedamong four global purchase managers and four academicsengaged in purchasing research. Further clarification and puri-fication of the questionnaire resulted in 13 items to cover theGPS construct (see Table 1).

The measurement of the items on global purchasing strategywas part of a larger online survey on global purchasing and

Table 2Principal components analysis of the four dimensions of GPS

Components after Varimax rotation

1 2 3 4

STZSTAFM .872 .108 .259 .219STZSTAFO .856 − .062 .272 .287STZSPECI − .070 .758 .260 .028STZQUALI .058 .865 .031 .082STZSERVI .057 .689 .006 .124CENTRFOL .110 .146 .831 .099CENTRNEG .137 .067 .869 .209CENTRRES .220 .040 .883 .206CENTRSEL .200 .105 .884 .162STZFOLLO .277 .116 .183 .714STZNEGOT .027 .042 .142 .818STZRESEA .142 .025 .231 .850STZSELEC .215 .178 .083 .830% variance explained 7.65 13.35 40.70 14.18

885L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

purchasing performance. Using the forward translation method,the original English questionnaire was translated into twolanguages: Dutch and French, allowing the respondent to answerthe questionnaire in the language s/he preferred. Significantattention was paid to the appropriate translation of more technicalpurchase-specific terms. Accordingly, we developed a glossarywith the help of purchasing managers. While completing theonline questionnaire, respondents could click on these terms tomake its definition to pop up on their screen.

5.3. Data collection procedure

Data collection was organized in the Belgian industrial context.Two databases defined the sampling frame: the membershipdatabase of the FlemishOrganization for Purchasing and Logistics(VIB) and the Trends Top 30,000, a database of the 30,000 largestcompanies in Belgium. VIB supported this project and stimulatedtheir members to participate in this project. We selected 2020companies fromboth databases on the basis of firm size (more than50 employees) and business activity (manufacturing firms andlarge service companies such as banks and telecom companies).The selection ensured that the purchasing volume for the respon-dent companies was substantial and important. First, companieswere contacted by telephone and/or e-mail with additional in-formation. The link to the online surveywas sentwhen they agreedto participate. We sent out a reminder between 2 and 3 weeks afterthe first e-mail. Potential respondents were intrinsically and extrin-sically motivated to fill in the online survey. We promised eachrespondent a customized management report on his/her firm'spurchasing performance vis-à-vis the average of the sample andgave each respondent a voucher for a bottle of wine. Recentfindings indicate that business respondents do not differ fromconsumer populations in their reaction to monetary incentives tofill in surveys (Jobber, Saunders & Mitchell, 2004). Empiricalstudies that compare on- and offline research confirm thecomparability of on- and offline surveys with the advantage thatonline research minimizes data collection costs and time (Deut-skens, De Ruyter, Wetzels & Oosterveld, 2004).

Although we initially identified 2020 eligible firms, this num-ber reduced to 1482 due to various reasons: global purchasing wasnot practiced, global purchasing was organized and decided uponin another country, telephone numbers were incorrect orcompanies in the list no longer existed. After the initial telephoneor e-mail contact, 1115 (or 75.23%) companies agreed to receivethe survey. However, this number should be interpreted withcaution. Various purchasingmanagers were unsure regarding theirdecision (not) to participate and requested some more informationand, therefore, wanted to see the questionnaire first. In other cases,we did not get access to a purchasing manager, but a colleagueagreed that the questionnaire would be passed on to the bestinformed person. In 10 cases, it was not possible to send the e-mailbecause of problems with the e-mail address, even after a con-firmation call. Some companies did not want to or could notparticipate in our project for diverse reasons. The majority simplyindicated that they had no interest in participating, they did nothave enough time for filling out the questionnaire or companypolicy forbade participation in surveys.

Eventually, 264 completed questionnaires were received. Thisyields an effective response rate of 17.81% (=264/1482). This isin linewith other studies on international purchasing (for instance,14.9% in Birou & Fawcett, 1993; 19.4% in Bozarth, Handfield &Das, 1998; 22% in Murray, Wildt & Kotabe, 1995). Thequestionnaire was different depending on whether companieshad one or more business units. For the present study, we retainedonly respondents who reported to represent two or more businessunits, since only these respondents were asked questions on theconfiguration of the purchasing function. This reduces the ef-fective sample to 151 cases.

Non-response bias was tested in line with Armstrong andOverton (1977). The sample was split in three equal parts, basedon the respondents' speed to complete and return the survey. Theunderlying idea is that the profiles of the late respondents arelikely to be more similar to non-respondents. Independentsample t-tests were performed, both under the assumptions ofequal and non-equal group variances between the early and laterespondents. None of the firm's demographic characteristicswere found to be significantly different for the subgroups. Noneof the items measured in our questionnaire showed significantdifference on the 1% level. Therefore, we conclude that responsebias is likely not an issue in our data collection.

6. Data analysis

In this section, we describe the confirmatory factor analysison the four dimensions of global purchasing strategy (GPS) andtest whether GPS is a higher order factor that encompasses thefour dimensions.

6.1. Confirmatory factor analysis

After an exploratory factor analysis (PCA analysis, see Table 2),a confirmatory factor analysis was used to assess the measurementproperties of the GPS scale. The Maximum Likelihood methodavailable in LISREL 8.72 (Jöreskog & Sörbom, 1993) was usedfor this purpose. The model is specified as follows: each item isrestricted to load on its pre-specified factor and the factors are

886 L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

allowed to correlate freely. The chi-square statistic for the model issignificant (χ2=102.82; df=59; p<0.01). Since the chi-squarestatistic is sensitive to sample sizes and departures from normality,additional fit indices were evaluated: the comparative fit index(CFI=0.97), the goodness-of-fit index (GFI=0.90), the non-normed fit index (NNFI=0.96), the incremental fit index(IFI=0.97) the root mean square error of approximation(RMSEA=0.070) and the standardized root mean square residual(SRMR=0.052). Notwithstanding the significant chi-squaremeasure, the additional fit indices indicate that the measurementmodel has a good fit.

Table 3 shows the Cronbach alpha (α), the average varianceextracted (AVE) and the composite reliability (CR) for the fourdimensions. Table 3 also shows the loading of each item on theirpredetermined construct. All loadings are statistically significant(average loading size is 0.80), supporting convergent validity.Alpha values are good (all above 0.7), indicating acceptablereliability levels. Similarly, the values for CR (0.82 or higher) andAVE (0.61 or higher) exceed the levels of respectively 0.7 and 0.5that are generally required in scale development (Fornell &Larcker, 1981). Discriminant validity is supported by the resultsfor the AVE and the fact that the shared variance between any twoconstructs is less than the average variance that could be extractedfrom the items (Fornell & Larcker, 1981).

6.2. GPS as a higher order factor

To test whether GPS represents one underlying concept, wecalculate a second-order factor model of GPS. This model per-ceives GPS as the higher order construct of the four first-orderfactors: standardization of the process, standardization in pro-ducts, standardization of personnel, and configuration. The first-order factors have loadings of, respectively, 0.66, 0.30, 0.79, and0.72 on the second-order factor. All loadings are significant(p<0.01). The chi-square measure for the second order model issignificant (χ2 =103.43, df=61, p<0.05). Other measures,however, suggest a good fit of the model to the data. The CFIand IFI are 0.97, the NNFI is 0.96 and the GFI is 0.90. The

Table 3Scale constructs, scale items and measurement model evaluation

Construct Item α AVE CR Standardized loading

CONFIG .911 .83 .95CENTRSEL .91CENTRRES .92CENTRNEG .81CENTRFOL .75

STZPROC .864 .74 .92STZSELEC .86STZRESEA .88STZNEGOT .70STZFOLLO .70

STZPERS .867 .86 .92STZSTAFO .92STZSTAFM .83

STZPROD .706 .61 .82STZSPECI .69STZQUALI .84STZSERVI .53

RMSEA has a value of 0.068 and the SRMR is 0.058. The chi-square difference test between the first-order and second-ordermodels is not significant (χ2=0.61, df=2, p>0.10). The good-ness-of-fit values of the second-order model are similar to theCFA analysis of the first-order model, indicating that both modelsare equivalent. This indicates that companies evaluate globalpurchasing strategy according to four dimensions presented here.Fig. 1 presents the estimation results for the second-order model.

GPS as a higher order construct implies that the dimensionsare expected to behave in a somewhat independent way (Lages& Fernandes, 2005). Such a deviant behavior ensures nomo-logical validity and supports that the construct should be seen asa multidimensional construct. Otherwise, a conceptualization ofonly one dimension may fit as well. Results for such a one-dimensional construct with the 13 items loading directly onGPS offers poor results (χ2 =565.45, df=65; RMSEA=0.23,SRMR=0.15, NNFI=0.68, CFI and IFI=0.74, and GFI=0.63),indicating that different dimensions exist. Although each ofthese dimensions may behave differently, it is expected that thesign of the path coefficients will be similar.

In sum, the results support the validity and reliability of anintegrative–i.e., higher order–conceptualization and operatio-nalization of GPS. All four dimensions contribute significantlyto a reflective second-order operationalization and accommo-date significant explanatory power.

7. Towards a conceptual framework of global purchasingperformance

Next, we introduce GPS as a prime intermediary construct inan international purchasing performance model. The conceptu-alization and operationalization of GPS is a crucial step in thedevelopment and testing of a resource-based perspective onglobal purchasing performance. In this section, we initiate theprocess of the operationalization of the antecedents of GPS andthe formalization of the structural relations in the model. Em-bedded in a resource-based logic, we position GPS as a mediatingconstruct between purchasing-related capabilities and resourcesantecedents and performance outcomes. In order to evaluate theusefulness of GPS in achieving competitive advantage and betterperformance outcomes, it is of vital importance to determine theeffect of GPS on these performance outcomes. This endeavor is afirst step towards formal hypotheses on the effects of the dimen-sions of GPS on performance.

7.1. A note on the antecedents of GPS

Extant research on global purchasing has investigated avariety of antecedents to global purchasing strategy. Many ofthem are connected with the capabilities of and resourcesavailable to the company and its purchasing and, often im-plicitly, their contribution to firm performance and sustainablecompetitive advantages. Studies on antecedents have typicallyfocused on five groups: (1) the external environment, (2) thefirm's network, (3) the firm, (4) the management and (5) thepurchased product. At a first level, antecedents are external tothe purchasing organization. Adverse foreign conditions, such

Fig. 1. Global purchasing strategy: standardized coefficients for the higher order CFA model.

887L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

as unfavorable exchange rates and country risks, and homecountry impediments such as the lack of government support,are two barriers that are likely to affect GPS (Leonidou, 1999).A second group of antecedents consists of network-relatedvariables. Skarmeas and Katsikeas (2001), for instance, point atthe potential effect of the degree of interdependence betweenfirms in and across value chains on the global purchasingstrategy of individual firms. A third group of variables focuseson the firm level. For instance, the structure of the purchasingfunction (e.g., international buying groups, lead buyers) isbelieved to be influenced by the desired degree of internationalpurchasing involvement (Giunipero & Monczka, 1997; Goh &Lau, 1998). Carr and Smeltzer (1999) found a significantrelationship between the level of strategic purchasing and firmperformance. In an international context, this strategic purchas-ing is likely to be part of a more formal global purchasingstrategy. At the management level, top management commitmentto purchasing has received ample attention and is considered as animportant prerequisite for effective global purchasing activities(Birou & Fawcett, 1993; Monczka & Trent, 1992; Petersen,Frayer & Scannell, 2000). Skarmeas, Katsikeas and Schlegel-milch (2002) indicate that the importer's commitment to anoverseas supplier has a positive effect on the importer'sperformance in the relationship. Finally, GPS may be dependentupon product-related variables. Mol et al. (2004) found thatvolume uncertainty about future purchases has a negative impacton the degree of internationalization of purchasing. Technological

uncertainty, to the contrary, was positively associated with thescope of international purchasing, indicating that in case of moretechnological uncertainty, firms search for the best partnerworldwide. Lau, Goh and Phua (1999) found a positiverelationship between the novelty of the purchase and the degreeof centralization. Likewise, it can be suggested that forinternational purchases, novel products are also bought in acentralized way, so a positive relationship between novelty andGPS is expected. Similarly, constructs such as the availability ofalternatives (Cannon & Homburg, 2001) may influence GPSpositively, since more alternatives imply more choice, so a betterfit between the company and a foreign supplier can be found.

7.2. A resource-based model

Dependent upon the above-mentioned antecedents, GPS is inessence a tool to achieve competitive advantage for the firm.Earlier in this paper, we argued that GPS is a central constructembedded in a contingent resource-based perspective on pur-chasing and firm performance.We now specify the antecedents ofGPS in the same paradigm. Fig. 2 presents a blueprint of anexplanatory model that respects this theoretical foundation.

Global purchasing strategy results from the interaction ofrelevant resources and capabilities in the context of a dynamicenvironment. The antecedents reported in the extant literaturecan be classified accordingly. By analogy with global marketingresearch, research should focus on resources on four dimensions:

Fig. 2. Conceptual framework.

888 L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

tacit and explicit knowledge, financial means, physical char-acteristics and scale resources (e.g., Morgan et al., 2004).Purchase-related capabilities may be defined on two dimensions:capabilities related to the assimilation and dissemination ofinformation on suppliers and markets and relationship-buildingcapabilities. The latter are relevant for, for instance, closepartnerships on joint new product development and purchasing'srole herein (Cavusgil & Zou, 1994; Day, 1994; Kogut & Zander,1992). Both are believed to affect GPS; e.g., knowledge onforeign markets will direct towards an optimal global purchasingapproach. Ways by which information is spread through thecompany impact especially on the process standardization ele-ment of GPS.

Capabilities and resources characterize a particular strategy,which may result in increased efficiency of the purchasingfunction as well as in a positional advantage with respect to (1)cost advantages due to more effective and efficient purchasing,and (2) product/technological advantages due to, among others,better relationships with better suppliers.

In line with the resource-based view, a firm defines andimplements a strategy to reach a sustainable positional advan-tage vis-à-vis its competitors. GPS is one of the exponents ofsuch a firm strategy. The beneficial effect of GPS on purchasingperformance is much more manifest; having an integrativeperspective on the organization of global purchasing benefits thefirm in terms of inventory control, reduction in delivery timesand better internal responsiveness. On their turn, both theperformance of the purchasing function and the positionaladvantages are expected to positively affect firm performance(Cavusgil & Zou, 1994;Morgan et al., 2004). In this way, GPS isbelieved to indirectly contribute to the performance of the firm.

Relationships in this model may be strengthened orattenuated significantly by contingency factors in the contextof the purchasing function. We expect that these contingencyfactors originate mainly external to the company. Hereby, wethink of industry recipes on purchasing, power (im)balances,competitive intensity, but also of corporate and businessstrategies, business definitions, and types of purchased products.

7.3. Managerial consequences

GPS is the groundwork of an integrative perspective onpurchasing strategy in an international environment. To remaincompetitive and to obtain competitive advantages, firms arebelieved to jointly align their product, process and personnelpolicies. Alignment postulates that firms should find a fit betweentheir organizational structure, environment, technology, cultureand leadership (Beer, Voelpel, Leibold & Tekie, 2005). In linewith the resource-based view, these competitive advantages canbe realized in a number of ways from within the firm.

Purchasing managers should realize that global purchasingimplies the careful alignment of purchasing-related decisions inthe organization. In the frame of global purchasing, the potentialbenefits of such an approach will be reinforced when program-related aspects are adapted to other organizational issues. Theseaspects refer to the product dimension (quality, specifications) aswell as to the service aspect. Further, buying process proceduresmust be aligned. In fact, the way international suppliers areselected, opportunities are evaluated, negotiations are undertaken,performance is measured and problems are resolved, will all haveto evolve along a dynamic international purchasing environmentand managers must continuously question their approach. Third-ly, the international purchasing staff must be monitored andguided in amore consistentway along the internationalization of afirm's purchasing activity and strategy. Suppliers are also be-coming more global players and inconsistent approaches bypurchasing organizations will be exploited to the advantage of thesupplier. Purchasing staff may benefit from a purchasinginformation system and a worldwide knowledge sharing systemas well as the enrichment of purchasing staff with internationallyexperienced people. A final point of attention to managers is theconfiguration of purchasing efforts. A higher degree of centra-lization and coordination may be recommended. The efficientspread of information and the accumulation of knowledge willsimplify the categorization of product items and facilitate stan-dardization and centralization of the buying process. Whenfurther research reveals the relationships between GPS, its

889L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

antecedents and performance, the managerial consequences ofGPS are expected to become more prominent.

8. Conclusion

International purchasing is an important, yet underdeveloped,part of international business activities. While the literature onstrategic purchasing and purchasing strategy has revealed apositive impact on purchasing and firm performance (e.g., Carr &Smeltzer, 1999; Carr & Pearson, 2002), the international com-ponent has hardly ever been taken into consideration. Therefore,we have conceptualized and measured global purchasing strategy(GPS) as a second-order construct. GPS is operationalized on fourdimensions: the configuration of the global purchasing process,the standardization of the global purchasing process, thestandardization of product-related characteristics and the stan-dardization of purchasing personnel-related characteristics. Thedimensions capture two important dualities in today's globalizingbusiness: (a) standardize procedures, products and personnel oradapt to plant-, country- or product category-specific circum-stances and (b) centralize activities or decentralize them. GPS isconceived as a central mediating construct in a contingentresource-based perspective on global purchasing performance.

Since global purchasing has become a key strategic issue inmany industries, firms are looking for a sourcing strategy thatcould serve in any part of the world (Chung, Yam & Chan,2004). Such a sourcing strategy is important, since previousstudies have indicated that companies that implement globalpurchasing in their strategic plans achieve better companyperformance (Samli & Browning, 2003). The operationalizationof GPS in the context of a conceptual model of purchaseperformance is only a first step into a better understanding of theimpact that GPS has on performance. More effort is needed inidentifying and measuring purchase-related resources andcapabilities. Further research is required to understand howthese resources and capabilities feed upon GPS and how GPSmay contribute to a positional advantage for the firm and,eventually, increased firm performance. Although existing lite-rature has already lifted a veil, additional empirical study isneeded to identify contingence factors, both within and outsidethe firm. Finally, the model may be specified further and a nextstep in the development of the resource-based model will be theconceptualization of each antecedents and performance con-sequences. For instance, Bartlett and Ghoshal's (1989) typologyof cross-border firms as well as Kraljic's (1983) typology ofproduct categories could be internalized to nuance the generalmodel. The link with purchasing internationalization is also anelement that could be further developed. The typology by Molet al. (2004) on the depth and scope in global purchasing couldserve for this purpose. Furthermore, joint interaction effectsbetween the dimensions of GPS deserve a closer look.

Although our GPS measure is reliable and internally valid, itsexternal validity needs further scrutiny. Indeed, our findings arebased on a single sample of Western European globally pur-chasing firms. Firms operating in countries with a larger supplierbase at home or with a less open economy may perceive globalpurchasing strategy differently. The conceptualization of GPS

could benefit from more research in different internationalsettings and replication of the study would be useful in this stage.

References

Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mailsurveys. Journal of Marketing Research, 14(3), 396−402.

Arnett, D. B., Laverie, D. A., & Meiers, A. (2003). Developing parsimoniousretailer equity indexes using partial least squares analysis: A method andapplications. Journal of Retailing, 79(3), 161−170.

Arnold, U. (1999). Organization of global sourcing: Ways towards an optimaldegree of centralization. European Journal of Purchasing and SupplyManagement, 5(3/4), 167−174.

Barclay, D. W. (1991). Interdepartmental conflict in organizational buying: Theimpact of the organizational context. Journal of Marketing Research, 28(2),145−159.

Barney, J. B. (2002). Gaining and sustaining competitive advantage. UpperSaddle River, NJ: Pearson Education.

Bartlett, C. A., & Ghoshal, S. (1989). Managing across borders: Thetransnational solution. Harvard: Harvard Business School Press.

Bartlett, C. A., Ghoshal, S., & Birkinshaw, J. (2003). Transnational manage-ment: Text, cases and readings in cross border management. Burr Ridge, IL:Irwin/McGraw-Hill.

Beer, M., Voelpel, S. C., Leibold, M., & Tekie, E. B. (2005). Strategic manage-ment as organizational learning: Developing fit and alignment through adisciplined process. Long Range Planning, 38(5), 445−465.

Birkinshaw, J., Morrison, A., & Hulland, J. (1995). Structural and competitivedeterminants of a global integration strategy. Strategic Management Journal,16(8), 637−655.

Birou, L. M., & Fawcett, S. E. (1993). International purchasing: Benefits, require-ments, and challenges. International Journal of Purchasing and MaterialsManagement, 29(2), 28−37.

Bollen, K. (1984). Multiple indicators: Internal consistency of no necessaryrelationship? Quality and Quantity, 18, 377−385.

Bollen, K. A. (1989). Structural equations with latent variables. New York:Wiley.

Bozarth, C., Handfield, R., & Das, A. (1998). Stages of global sourcing strategyevolution: An exploratory study. Journal of Operations Management, 16(2/3),241−255.

Campbell, N. C. G. (1985). An interaction approach to organizational buyingbehavior. Journal of Business Research, 13(1), 35−48.

Caniëls, M. C. J., & Gelderman, C. J. (2005). Purchasing strategies in the Kraljicmatrix—a power and dependence perspective. Journal of Purchasing andSupply Management, 11(2/3), 141−155.

Cannon, J. P., & Homburg, C. (2001). Buyer–supplier relationships andcustomer firm costs. Journal of Marketing, 65(1), 29−43.

Carr, A. S., & Pearson, J. N. (2002). The impact of purchasing and supplierinvolvement on strategic purchasing and its impact on firm's performance.International Journal of Operations and Production Management, 22(9),1032−1053.

Carr, A. S., & Smeltzer, L. R. (1999). The relationship of strategic purchasing tosupply chain management. European Journal of Purchasing and SupplyManagement, 5(1), 43−51.

Carter, J. R., & Narasimhan, R. (1990). Purchasing in the internationalmarketplace: Implications for operations. Journal of Purchasing andMaterials Management, 26(2), 2−11.

Cavusgil, S. T., & Zou, S. (1994). Marketing strategy–performance relationship:An investigation of the empirical link in export market ventures. Journal ofMarketing, 58(1), 1−21.

Chung, W. W. C., Yam, A. Y. K., & Chan, M. F. S. (2004). Networkedenterprise: A new business model for global sourcing. International Journalof Production Economics, 87(3), 267−280.

Conner, K. R., & Prahalad, C. K. (1996). A resource-based theory of the firm:Knowledge versus opportunism. Organization Science, 7(5), 477−501.

Czinkota, M. R., & Ronkainen, I. A. (2005). A forecast of globalization.International business and trade: Report from a Delphi study. Journal ofWorld Business, 40(2), 111−123.

890 L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

Day, G. S. (1994). The capabilities of market-driven organizations. Journal ofMarketing, 58(4), 37−52.

Deutskens, E., De Ruyter, K., Wetzels, M., & Oosterveld, P. (2004). Responserate and response quality of internet-based surveys: An experimental study.Marketing Letters, 15(1), 21−36.

Diamantopoulos, A., & Winklhofer, H. M. (2001). Index construction with for-mative indicators: An alternative to scale development. Journal of MarketingResearch, 38(2), 269−277.

Eurostat, 2005. Statistical data on the European Union, http://epp.eurostat.cec.eu.int, European Communities, 1995–2005.

Faes, W., Knight, L., & Matthyssens, P. (2001). Buyer profiles: An empiricalinvestigation of changing organizational requirements. European Journal ofPurchasing and Supply Management, 7(3), 197−208.

Faes, W., Matthyssens, P., & Vandenbempt, K. (2000). The pursuit of globalpurchasing synergy. Industrial Marketing Management, 29(6), 539−553.

Farjoun, M. (2002). Towards an organic perspective on strategy. StrategicManagement Journal, 23(7), 561−594.

Fearon, H. E. (1988). Organizational relationships in purchasing. Journal ofPurchasing and Materials Management, 24(4), 2−11.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation modelswith unobservable variables and measurement error. Journal of MarketingResearch, 18(1), 39−50.

Gadde, L. -E., & Håkansson, H. (2001). Supply network strategies. Chichester:John Wiley & Sons.

Giunipero, L. C., & Monczka, R. M. (1997). Organizational approaches tomanaging international sourcing. International Journal of PhysicalDistribution and Logistics Management, 27(5/6), 321−336.

Goh, M., & Lau, G. -T. (1998). Electronics international procurement offices inSingapore. European Journal of Purchasing and Supply Management, 4(2/3),119−126.

Hulland, J. (1999). Use of partial least squares (PLS) in strategic managementresearch: A review of four recent studies. Strategic Management Journal,20(2), 195−204.

Hult, G. T. M. (2002). Cultural competitiveness in global sourcing. IndustrialMarketing Management, 31(1), 25−34.

Jarvis, C. B., Mackenzie, S. B., & Podsakoff, P. M. (2003). A critical reviewof construct indicators and measurement model misspecification inmarketing and consumer research. Journal of Consumer Research, 30(2), 199−218.

Jobber, D., Saunders, J., & Mitchell, V. -W. (2004). Prepaid monetary incentiveeffects on mail survey response. Journal of Business Research, 57(4), 347−350.

Jöreskog, K. G., & Sörbom, D. (1993).LISREL 8: Structural equationmodeling withthe SIMPLIS command language. Hillsdale, NJ: Lawrence Erlbaum Associates.

Katsikeas, C. S. (1998). Import stimuli and import development. ManagementInternational Review, 38(3), 215−237.

Kogut, B. (1989). A note on global strategies. Strategic Management Journal,10(4), 17−31.

Kogut, B., & Zander, U. (1992). Knowledge of the firm: Combinativecapabilities, and the replication of technology. Organization Science, 3(3),383−397.

Kotabe, M., & Murray, J. Y. (2004). Global sourcing strategy and sustainablecompetitive advantage. Industrial Marketing Management, 33(1), 7−14.

Kotabe, M., & Omura, G. S. (1989). Sourcing strategies of European andJapanese multinationals: A comparison. Journal of International BusinessStudies, 20(1), 113−130.

Kotteaku, A. G., Laios, L. G., & Moschuris, S. J. (1995). The influence ofproduct complexity on the purchasing structure. Omega, 23(1), 27−39.

Kraljic, P. (1983). Purchasing must become supply management. HarvardBusiness Review, 61(5), 109−117.

Lages, L. F., & Fernandes, J. C. (2005). The SERPVAL scale: A multi-iteminstrument for measuring service personal values. Journal of BusinessResearch, 58(11), 1562−1572.

Lages, C., Lages, C.R.,&Lages, L. F. (2005). TheRELQUAL scale:Ameasure ofrelationship quality in export market ventures. Journal of Business Research,58(9), 1040−1048.

Lau, G. -T., Goh, M., & Phua, S. L. (1999). Purchase-related factors and buyingcenter structure. An empirical assessment. Industrial Marketing Manage-ment, 28(6), 573−587.

Leenders, M., Fearon, H. E., Flynn, A. E., & Johnson, P. F. (2002). Purchasingand supply management. New York, NY: McGraw Hill/Irwin.

Leonidou, L. C. (1999). Barriers to international purchasing: The relevance offirm characteristics. International Business Review, 8(4), 487−512.

Levitt, T. (1983). The globalization of markets.Harvard Business Review, 61(3),92−101.

Lysons, K., & Gillingham, M. (2003). Purchasing and supply chain manage-ment. Harlow, UK: Pearson Education Ltd.

Mahoney, J. T., & Pandian, R. (1992). The resource-based viewwithin the conversationof strategic management. Strategic Management Journal, 13(5), 363−380.

Matthyssens, P., & Faes, W. (1997). Coordinating purchasing: Strategic andorganizational issues. In H. G. Gemünden, T. Ritter, & Walter Achim (Eds.),Relationships and networks in international markets (pp. 323−341). Oxford,UK: Pergamon.

Mol, M. J., Pauwels, P., Matthyssens, P., & Quintens, L. (2004). A technologicalcontingency perspective on the depth and scope of international outsourcing.Journal of International Management, 10(2), 287−305.

Monczka, R. M., & Trent, R. J. (1992). Worldwide sourcing: Assessment andexecution. International Journal of Purchasing and Materials Management,28(4), 9−18.

Morgan, N. A., Kaleka, A., & Katsikeas, C. S. (2004). Antecedents of exportventure performance: A theoretical model and empirical assessment. Jour-nal of Marketing, 68(1), 90−108.

Morgan, N. A., Zou, S., Vorhies, D. W., & Katsikeas, C. S. (2003). Experientialand informational knowledge, architectural marketing capabilities, and theadaptive performance of export ventures: A cross-national study. DecisionSciences, 34(2), 287−321.

Murray, J. Y., Kotabe, M., & Wildt, A. R. (1995). Strategic and financialperformance implications of global sourcing strategy: A contingencyanalysis. Journal of International Business Studies, 26(1), 181−202.

Murray, J. Y.,Wildt, A. R., &Kotabe,M. (1995). Global sourcing strategies of U.S. subsidiaries of foreign multinationals.Management International Review,35(4), 307−324.

Nelson, R. R., & Winter, S. G. (1982). An evolutionary theory of economicchange. Cambridge, MA: The Belknap Press of Harvard University Press.

Olson, E. M., Slater, S. F., & Hult, G. T. M. (2005). The importance of structureand process to strategy implementation. Business Horizons, 48(1), 47−54.

Özsomer, A., Bodur, M., & Cavusgil, S. T. (1991). Marketing standardisation bymultinationals in an emerging market. European Journal of Marketing, 25(12),50−64.

Peng, M. W. (2006). Global strategy. Mason, OH: South-Western.Petersen, K. J., Frayer, D. J., &Scannell, T. V. (2000).An empirical investigation of

global sourcing strategy effectiveness. Journal of Supply Chain Management,36(2), 29−38.

Porter, M. E. (1986). Changing patterns of international competition. CaliforniaManagement Review, 28(1), 9−40.

Rozemeijer, F. (2000). How to manage corporate purchasing synergy in adecentralised company? Towards design rules for managing and organisingpurchasing synergy in decentralised companies. European Journal ofPurchasing and Supply Management, 6(1), 5−12.

Ryans, J. K., Jr., Griffith, D. A., &White, D. S. (2003). Standardization/ adaptationof international marketing strategy: Necessary conditions for the advancementof knowledge. International Marketing Review, 20(6), 588−603.

Samli, A. C., & Browning, J. M. (2003). Developing competitive advantage:International sourcing as a strategic tool. Journal of Global Marketing, 16(4),35−52.

Skarmeas, D. A., & Katsikeas, C. S. (2001). Drivers of superior importerperformance in cross-cultural supplier–reseller relationships. IndustrialMarketing Management, 30(2), 227−241.

Skarmeas, D., Katsikeas, C. S., & Schlegelmilch, B. B. (2002). Drivers ofcommitment and its impact on performance in cross-cultural buyer–sellerrelationships: The importer's perspective. Journal of International BusinessStudies, 33(4), 757−783.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategicmanagement. Strategic Management Journal, 18(7), 509−533.

Theodosiou, M., & Leonidou, L. C. (2003). Standardization versus adaptation ininternational marketing strategy: An integrative assessment of the empiricalresearch. International Business Review, 12(2), 141−171.

891L. Quintens et al. / Industrial Marketing Management 35 (2006) 881–891

Trent, R. J., & Monczka, R. M. (2002). Pursuing competitive advantage throughintegrated global sourcing. Academy of Management Executive, 16(2), 66−80.

Van Weele, A. J. (2004). Purchasing and supply chain management. London:Thompson Learning.

Walters, P. G. P. (1986). International marketing policy: A discussion of thestandardization constructs and its relevance for corporate policy. Journal ofInternational Business Studies, 17(2), 55−69.

Zou, S., & Cavusgil, S. T. (2002). The GMS: A broad conceptualization ofglobal marketing strategy and its effect on firm performance. Journal ofMarketing, 66(4), 40−56.

Lieven Quintens, PhD, is post-doctoral researcher at Hasselt University. Hiscurrent research interests include global purchasing, industrial buying behavior,industrial dynamics and strategic behavior of companies. His work has beenpublished in the Journal of International Management and the Journal ofPurchasing and Supply Management.

Pieter Pauwels, PhD, is assistant professor at Maastricht University. Hiscurrent research interests include export market performance, co-creation innew product development and international purchasing. He has published in theJournal of International Marketing, International Marketing Review, and theInternational Journal of Service Industry Management, among others.

Paul Matthyssens, PhD, is a professor of competitive strategy, strategyimplementation and business-to-business marketing at the University ofAntwerp and Erasmus University Rotterdam. His current research interestsinclude strategic innovation, strategic flexibility, international sourcing strategy,international market expansion and withdrawal strategy. He has published inmany journals, including Industrial Marketing Management, Long RangePlanning and the Journal of International Marketing.