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Republic of Turkey Prime Ministry Investment Support and Promotion Agency of Turkey (ISPAT) Turkish ICT Sector Umut KÖSEOĞLU Project Director [email protected]

Turkish ICT Sector

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Republic of TurkeyPrime Ministry

Investment Support and Promotion Agency of Turkey

(ISPAT)

Turkish ICT Sector

Umut KÖSEOĞLU

Project Director

[email protected]

AGENDA

Turkish ICT Market

Drivers of Turkish ICT Sector

Incentives for ICT Sector

Turkish ICT Market

Summary of Turkish ICT Market..

Sizeable Domestic Market of $32bn

Double-Digit Growth Performance

Young & Dynamic Population

Skilled-Labor Force

e-government

Incentives

Ambitious Targets

Export Opportunities

11

32

160

0

20

40

60

80

100

120

140

160

2003 2013 2015 2017 2019 2021 2023

Turkish ICT Market ($ Billion)

Source: TUBİSAD, Vision 2023, Interpromedya, Team Analysis

Turkish ICT sector has performed robust growth in recent years exceeding $30bn by 2013 and is expected to reach $160bn by 2023..

+17%CAGR

Source: Deloitte

Growth performance of Turkish IT companies has been also observed in international rankings..

86

67

45

43

42

36

32

24

22

18

15

93

86

54

48

53

27

23

23

18

7

15

0 20 40 60 80 100

France

UK

Sweden

Norway

Netherlands

Turkey

Germany

Finland

Israel

Belgium

Poland

2014

2011

Number of Companies in EMEA’s 500 Fastest Growing Companies

Source: TUBISAD

Turkish ICT sector is mainly dominated by communication technologies…

IT $9,4bn

Breakdown of Turkish ICT Market 2014

Communication Technologies$23bn

$32,4bn

Hardware $6bn

Communication Technologies Market

Electronic Communication$17bn

$23bn

Hardware $5,3bn

Software $2,6bn

Service $1,6bn

IT Market

$9,4bn

Potential growth areas: • Software • Services • Hardware

Source: TUBISAD

Turkish ICT sector is getting more and more diversified…

Turkish ICT Sector

Source: Information and Communication Technologies Authority *As of Sep 2014

Broadband internet and mobile phone penetration in Turkey have been rapidly increasing..

19.40

31.40

41.80

49.30

56.80

64.30

42.40

33.90

25.90

20.40

15.10

9.40

61.8065.30

67.7069.70

71.9073.60

0.00

25.00

50.00

75.00

20

10

20

11

20

12

20

13

20

14

20

15

3G 2G

16.20

15.21

13.86 13.55

12.74

11.49

1

5

9

13

17

20

10

20

11

20

12

20

13

20

14

20

15

*

Number of Landline Subscribers (million)

Increasing mobile internet usage driving the growth

-

10

20

30

40

50

60

2010 2011 2012 2013 2014 2015*

Number of Broadband Internet Subscribers (million)

Source: TURKSTAT *16-74 age group

ICT statistics show rapidly increasing usage among both Turkish households and enterprises…

Online Transactions

Source: Interbank Card Center (BKM), domestic and international transactions with domestic cards as well as domestic transactions with international cards

8414

48

5

10

15

20

25

30

35

40

45

50

55

50

70

90

110

130

150

170

190

210

230

2010 2011 2012 2013 2014 2015

Number (Million, LHS) Value (Billion TL, RHS)

36,5% CAGR

30% CAGR

8880

48

9489

56

40

50

60

70

80

90

Computerusage

Internetaccess

Firms withinternet

2005

2014

Enterprise ICT Usage (%)

20

3330

60

54 54

10

20

30

40

50

60

Householdswith Internet

ComputerUsage*

InternetUsage*

2007 2014

Household & Individual ICT Usage (%)

58 million credit cards

(2014)

Key Players

Top 10 ICT Companies in Turkey, 2013

Company Revenue ($ Bn)

1 Turk Telekom 6,9

2 Turkcell 6,0

3 Vodafone 3,4

4 Avea 2,0

5 TTNET 1,8

6 GEN-PA 1,5

7 Teknosa 1,3

8 KVK 1,0

9 Indeks 0,8

10 Brighstar 0,7

Source: Interpromedya

Turkey-based Sector Leaders, 2013

Company Sector Revenue ($ Mn)

Airties Hardware Manufacture 95

Innova Software Manufacture 86

GEN-PA Hardware Distribution 1.150

Indeks Software Distribution 587

Both local and foreign companies are active players in the Turkish ICT market…

Source: OECD

Turkish ICT sector is more open to FDI than many countries…0

.75

0.5

75

0.4

0.3

25

0.1

75

0.2

65

0.2

0.1

0.1

1

0.0

89

0.0

75

0.0

25

0.0

23

0

0.7

5

0.5

75

0.4

0.3

25

0.1

75

0.5

05

0.2

0.1

5

0.0

2

0.0

95

0.0

75

0.0

25

0.0

23

0

0.7

5

0.5

75

0.4

0.3

25

0.1

75

0.0

25

0.2

0.0

5

0.2

0.0

82

0.0

75

0.0

25

0.0

23

00

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

Ch

ina

Can

ada

Au

stra

lia

Ko

rea

Ind

ia

Jap

an

Swed

en

Ru

ssia US

OEC

D -

Ave

rage

Po

lan

d

Bra

zil

UK

Turk

ey

Communications Fixed telecoms Mobile telecoms

Index Score:

• 1 = Closed to FDI

• 0 = Open to FDI

FDI Regulatory Restrictiveness Index 2013

The FDI Index gauges the restrictiveness of a country’s FDI rules by looking at the four main types of restrictions on FDI: 1. Foreign equity limitations, 2. Screening or approval mechanisms , 3. Restrictions on the employment of foreigners as key personnel, 4.Operational restrictions, e.g. restrictions on branching and on capital repatriation or on land ownership

Source: CBRT, Ministry of Economy

Turkish ICT sector has been one of the most attractive sectors for foreign direct investment (FDI)..

$11,6bn

$2,9bn

FDI in Turkish ICT Sector, 2004-2014

Information and Communication Services

Manufacture of Computers, Electronic-Electricaland Optical Equipment

Total FDI in ICT

$14,5 Billion

1,239

516

19415

Number of Foreign Companies in Turkish ICT, 2014

Computer and related activities

Post & telecommunications

Manufacture of radio, TV & communication equipment

Manufacture of office, accounting & computing machinery

1.964 companies

Source: TURKSTAT; ITC, UNCTAD, WTO joint dataset.

Foreign Trade

Turkey’s Foreign Trade of Manufactured ICT products, ($ million)

2011 2012 2013 2014

Manufacture of… Export Import Export Import Export Import Export Import

Electronic Components and Boards 72 1.021 98 1.057 116 1.108 108 1.246Computers and Peripheral Equipment 117 3.133 122 3.147 148 3.483 157 3.548Communication Equipment 151 3.403 233 4.030 204 5.450 193 6.005

Consumer Electronics 1.880 1.563 2.178 1.629 1.723 1.458 1.931 1.489Magnetic and Optical Media 2 40 2 27 2 24 3 17TOTAL 2.223 9.160 2.634 9.890 2.193 11.523 2.391 12.305

c.$15 billion foreign trade of manufactured ICT products

Turkey’s Foreign Trade of ICT Services, ($ million)

2011 2012 2013

Export Import Export Import Export Import

Telecommunication services 451 268 417 282 345 239 Information services 18 38 17 13 19 22 TOTAL 469 306 434 295 364 261

Over $600 million foreign trade of ICT services

In addition to domestic market, there are also export opportunities…

Source: International Trade Center, latest data available as of 17.02.2015

EUROPE

ICT Service Import: • Computer & Information Services: $79bn• Telecommunication Services: $43bn

RUSSIA

ICT Service Import: • Computer & Information Services: $3,3bn• Telecommunication Services: $2,8bn

MENA

ICT Service Import: • Computer & Information Services: $2bn• Telecommunication Services: $4,7bn

CENTRAL ASIA & CAUCASUS

ICT Service Import: • Computer & Information Services: $0,2bn• Telecommunication Services: $0,4bn

Over $135 billion

foreign trade of

ICT Services at a

4-hour flight

distance from

Turkey

Turkey has the potential to emerge as an ICT service center in the region as Turkey incentivizes export of services by exempting 50% of the export revenues from tax..

Import of ICT Services, 2013 Access to Multiple Markets

• Managing 79 countries in Middle East & Africa..

• Managing 67 countries in Middle East & Africa..

• Managing 20 countries from Caucasus & Central Asia and Eastern Europe

• Managing 30 countries from Turkey..

• Managing 11 countries in Central Asia and Caucasus..

• Managing 90 countries from Turkey..

•Managing 22 countries in Middle East..

• Managing Middle East & North Africa from Turkey..

Turkey is already being used as a management hub by multinational companies..

Drivers of ICT Sector

Population Pyramid (%)

5 4 3 2 1 0 1 2 3 4 5

0-4

5-9

10-14

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80-84

85-89

90+

Female Male

%

Age Group TURKEY

5 4 3 2 1 0 1 2 3 4 5

0-4

5-9

10-14

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80-84

85-89

90+

Female Male

%

Age Group EUROPE

Source: Turkstat, Eurostat, UN, 2014

78 million young & dynamic people

5 4 3 2 1 0 1 2 3 4 5

0-4

5-9

10-14

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80-84

85-89

90+

Female Male

%

Age Group ASIA

Turkey has a young and dynamic population, with half under the age of 30, making Turkey the country with the largest youth population in Europe…

Favorable demographic trend is here to stay for the next two decades with increasing working age population and low dependency ratio..

Source: UN

80

100

120

2014 2017 2020 2023 2026 2029 2032 2035

Working Age Population (15-64)(Index: 2014=100)

Europe

Turkey

40

45

50

55

60

65

70

75

2014 2017 2020 2023 2026 2029 2032 2035

Total Dependency Ratio (%)(Age 0-14 & Age 65+) / Age 15-64

Europe

Turkey

95

100

105

110

115

120

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2027

2028

2029

2030

2031

2032

2033

2034

2035

Turkey

Europe

Population Projections (Index: 2014=100)

Source: IMD World Competitiveness Yearbook 2014,

7.4

7.2

7.0

6.9

6.7

5.3

0 2 4 6 8

Turkey

Bulgaria

Hungary

China

Romania

Brazil

Availability of IT Skills

7.1

6.8

6.7

6.0

4.5

3.9

0 2 4 6 8

Turkey

Hungary

Romania

China

Brazil

Bulgaria

Availability of Qualified Engineers

Turkey offers investors with necessary ICT skills and talents..

Executive Opinion Survey based on an index from 0 to 10 0 = Not available 10 = Readily available

Availability of ICT Skills, 2014

Source: OSYM

3621

3987

4403

3000

3300

3600

3900

4200

4500

2010 2011 2012

Number of Annual Graduates in Electrical-Electronics Engineering

3028

2906

3187

2700

2800

2900

3000

3100

3200

2010 2011 2012

Number of Annual Graduates in Computer Engineering

4881

5161

5605

4500

4700

4900

5100

5300

5500

5700

2010 2011 2012

Number of Annual Graduates in Mathematics

13203

13607

15175

12000

13000

14000

15000

16000

2010 2011 2012

Number of Annual Graduates in Computer Tech & Programming

Turkish higher education does support the ICT industry through training world-class engineers and technicians…

Turkish primary & secondary education also supports the ICT industry through enhanced usage of ICT products…

Hardware & Software infrastructure

Educational e-content and Management of e-content

Effective Usage of the ICT in Teaching Programs

In-service Training of the Teachers

Conscious, Reliable, Manageable and Measurable ICT Usage

To integrate state-of-the-art computer technology into Turkey’s public education system and provide tablets and internet access.

Education policies have been yielding results…

7470

4751

38

46

0

10

20

30

40

50

60

70

80

Science Math

20062006 2009 20092012 2012

Source: OECD

PISA ResultsGap between Turkey and OECD Scores

PISA: Programme for International Student Assessment of the competencies of 15-year-olds in reading, mathematics and science

Math Scores

2006 2009 2012

OECD 494 496 494

Turkey 424 445 448

Science Scores

2006 2009 2012

OECD 498 501 501

Turkey 424 454 463

Source: EUROSTAT, 2012

42.4

37.5 37.3

25.0

10.08.3 8.0

6.8

0

10

20

30

40

Labor cost per hour (€) in manufacture of computer, electronic and optical products

42.6

39.136.8

19.3

10.07.4 7.0 6.7

0

10

20

30

40

Labor cost per hour (€) in manufacture of electrical equipment

Labor cost ICT Manufacturing, 2012

Turkey offers a cost-competitive labor force in ICT manufacturing..

Source: EUROSTAT, 2012

44.842.7

38.4

31.6

19.214.3 13.8 13.4

0

10

20

30

40

50

Labor cost per hour (€) in computer programming, consultancy and

related activities

46.641.8 40.2

29.023.3

19.415.9 14.0

0

10

20

30

40

50

Labor cost per hour (€) in Telecommunications

42.640.6

35.733.2

18.5

12.1 11.6 10.8

0

10

20

30

40

50

Labor cost per hour (€) in Information service activities

Labor cost ICT Services, 2012

Turkey has also a competitive edge in labor cost for ICT services..

Source: Turkey Vision 2023

Industrial Strategy of the Ministry of Science, Industry & Technology

• Increasing the number of companies that continuously improve their skills within the economy.

• Increasing the number of medium- and high-technology sectors in production & export.

• Transition to products with high added value in low-tech sectors.

• To increase the sector's share in the GDP from 2.9% to 8% in 2023.

Communication Strategy of The Ministry of Transport, Maritime Affairs &

Communications

• Having 120 million mobile subscribers.

• Increasing number of broadband subscribers to 30 million.

• Providing internet connections for 14 million houses at a speed of 1000 Mbps

• Reaching an ICT sector size of $160 billion.

R&D Strategy of the Supreme Council of Science and Technology

• Increasing the number of researchers from 135,000 to 300,000.

• Reaching a number of 180,000 private sector researchers from 39,000.

• Increasing the R&D expenditure to GDP ratio to 3% from 0.85%.

• Increasing private sector R&D expenditure of the GDP ratio to 2%.

2023 ICT

Targets

The government has also set ambitious goals in ICT sector to ensure Turkey becomes an informationsociety with a fully developed ICT sector by 2023

Information Society

Objectives

Citizens Businesses Government

A globally competitive IT sector

Competitive, widespread and affordable telecommunications infrastructure and services

Improvement in R&D and Innovation

Social

transformation

ICT Adoption

by businesses

Citizen focused

service

transformation

Modernization in

public

administration

Information Society

• Government's holistic e-transformation efforts started in 2003

– Department of Information Society has been established under M. of Development for coordination of activities

• Since its inception, Turkey has made progress in improving its Networked Readiness Index (NRI) from 3.96 to 4.30 (on a scale from 1=worst to 7= best) between 2007 and 2014; moving the country ranking from 55 to 511

• For the coming years, government focus is on transforming Turkey into an ICT hub

Major growth in Turkish ICT market is expected to be driven by public expenditure which has been increasing steadily as a result of information society strategy…

1. Source: WEF, NRI measures the propensity for countries to exploit the opportunities offered by ICT. The NRI has 3 components: the environment for ICT offered by a given country or community(Market, political, regulatory, infrastructure),the readiness of the community’s key stakeholders (individuals, businesses, and governments) to use ICT, and finally the usage of ICT.

Source: Ministry of Development *Adjusted to 2014 prices

Government has been a key driver of ICT development for Turkey’s e-transformation…

0.70.8 0.9

1.21.3 1.3

1.2 1.2

1.6

2.5

2.8

3.83.7

0

1

2

3

4

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

20

13

20

14

Government Investment in ICT (Billion TL*)

12%CAGR

Education, 43.7%

Other public services, 41.7%

Agriculture, 5.5%

Health, 2.5%

Breakdown of Government Investment in ICT (2014)

Source: Ministry of Development

Government has launched ICT projects to transform Turkey into an information society throughe-government…

1415

257

209

167

157

114

114

108

106

104

0 300 600 900 1200 1500

Ministry of National Education

Ministry of Interior

Ministry of Transport

Universities

Ministry of Justice

Turkish National Police

Ministry of Agriculture

Social Security Institutions

Land Registry

Revenue Administration

1400

87

77

63

58

58

55

55

55

54

0 300 600 900 1200 1500

Fatih Project

Various Projects (MoJ)

Modernization of Land Registry

GSM Infrastructure

Improving Communication Infrastructurein Disasters (MoH)

Agricultural Monitoring & Info System

City Security Management System(MOBESE)

IT Project (Turkish National Police)

Emergency Call System (112)

National Identity Card

Top 10 Public Institutions Investing ICT (Million TL, 2014)

Top 10 Public Project in ICT (Million TL, 2014)

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