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2003 NCCI Holdings, Inc.
Workers Compensation Loss Trends
Karen Ayres, FCAS, MAAANational Council on Compensation Insurance
CAS Seminar on Reinsurance
June 2-3, 2003Philadelphia, Pennsylvania
DoneDone
2 2003 NCCI Holdings, Inc.
• Workers Compensation Results
• Indemnity and Medical Trends
• Further Insights – Claim Frequency
• Further Insights - Medical Costs
DoneDone
Overview
3 2003 NCCI Holdings, Inc.
Workers Compensation Results
DoneDone
4 2003 NCCI Holdings, Inc.
Line of Business 2001 2002p ChangePersonal Auto 127.8 B$ 141.1 B$ 10.4%
Homeowners 35.1 B$ 40.0 B$ 13.9%
Other Liability (Incl Prod Liab) 21.9 B$ 31.2 B$ 42.4%
Workers Compensation 26.0 B$ 29.0 B$ 11.7%
Commercial Multiple Peril 22.2 B$ 25.4 B$ 14.3%
Commercial Auto 21.7 B$ 24.3 B$ 11.8%
Fire & Allied Lines (Incl EQ) 10.7 B$ 15.1 B$ 40.7%
All Other Lines 58.0 B$ 63.0 B$ 8.8%
Total All Lines 323.5 B$ 369.1 B$ 14.1%
2002 P&C Industry Premium Growth Highest in Sixteen Years
Net Written Premium by Line—Private Carriers
p PreliminarySources: 2001, Best’s Aggregates & Averages; 2002p WC, NCCI; Other lines, annual statement data; 2002p Total, ISO
14.1% = ISO
WC = NCCI
Other lines = TF
All Others = slack
14.1% = ISO
WC = NCCI
Other lines = TF
All Others = slack
DoneDone
5 2003 NCCI Holdings, Inc.
Combined Ratios Improved Significantly in 2002
Net Combined Ratios—Private Carriers
Line of Business 2000 2001 2002pPersonal Auto 109% 108% 103%
Homeowners 111% 122% 113%
Other Liability (Incl Prod Liab) 112% 130% 119%
Workers Compensation 118% 122% 110%
Commercial Multiple Peril 115% 119% 112%
Commercial Auto 116% 116% 106%
Fire & Allied Lines (Incl EQ) 110% 126% 95%
All Other 102% 118% 98%
Total All Lines 110% 116% 107%
p PreliminarySources: 2001, Best’s Aggregates & Averages; 2002p WC, NCCI; Other lines, AM Best Review/Preview; 2002p Total, ISO
107.2% = ISO
WC = NCCI
Other lines = AM Best
All Others = AM Best
107.2% = ISO
WC = NCCI
Other lines = AM Best
All Others = AM Best
DoneDone
6 2003 NCCI Holdings, Inc.
Workers Compensation PremiumThird Consecutive Year of Growth
Net Written Premium vs. Wages and Salaries—Private Carriers
31.0 31.328.9
26.2 25.1 24.1 23.2 22.224.8 26.0
29.030.329.7
0
10
20
30
40
50
60
19901991
19921993
19941995
19961997
19981999
20002001
2002p
Calendar Year
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
WC Net Written Premium ($ B) Private Nonfarm Wages and Salaries ($ T)p PreliminarySources: 1990-2001, Best’s Aggregates & Averages; 2002p, NCCI; Private Non-Farm Wages & Salaries, Economy.com
$ Billions $ Trillions
QC’d to Best on 4/11 by Novia, 2002p = NCCI
QC’d to Best on 4/11 by Novia, 2002p = NCCI
DoneDone
7 2003 NCCI Holdings, Inc.
Workers Compensation Calendar Year Combined Ratio Declined in
2002Private Carriers
117123 122
109101 97 100 101
108115 118 122
110
0
20
40
60
80
100
120
140
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002pCalendar Year
Loss LAE Underwriting Expense Dividends
1.9% Due to September 11th
p PreliminarySources: 1985-2001, Best’s Aggregates & Averages; 2002p, NCCI
Percent
QC’d to Best on 4/14 by Ziv,
2002p is NCCI
QC’d to Best on 4/14 by Ziv,
2002p is NCCI
DoneDone
8 2003 NCCI Holdings, Inc.
Calendar Year WC Loss Ratio Showing Signs of Improvement
Countrywide—Net—Private Carriers
8884
72
6055 56 56
6066
71 7076
78
40
50
60
70
80
90
100
Calendar Year
Per
cen
t
Source: Best’s Aggregates & Averages, Review/Preview; 9-11 est. from NCCI
1.9 % Due to September 11th.
DoneDone
9 2003 NCCI Holdings, Inc.
WC LAE Ratios to Premium Appears to Have Leveled Off
WC Loss Adjustment Expense Ratio to Net Earned PremiumsExcluding State Funds
11.513.2
12.4 13.1 12.513.7 13.8
15.3 15.8 15.9
13.013.8
0
5
10
15
20
Calendar Year
Pe
rce
nt
Source: Best’s Aggregates & Averages, Review/Preview
Done!Done!
10 2003 NCCI Holdings, Inc.
WC LAE To Loss Ratios In Recent Years Have Declined
WC Loss Adjustment Expense Ratio to LossesExcluding State Funds
13.115.7
17.3
21.7 22.624.6 24.8 25.4
24.022.3
18.617.7
0
5
10
15
20
25
30
Calendar Year
Pe
rce
nt
Source: Best’s Aggregates & Averages, Review/Preview
Done!Done!
11 2003 NCCI Holdings, Inc.
AY 2002 Combined Ratio Improved Relative To Record Highs In Recent Years
Workers Compensation Calendar Year vs. Ultimate Accident YearCountrywide—Private Carriers
109
101
97100 101
108
115118
122119
129
137133
125
110107
9795
101
106
80
90
100
110
120
130
140
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002p
Calendar Year Accident Year
Percent
p PreliminarySource: CY 1992-2002p: Best’s Aggregates & Averages; AY 1992-2002p, NCCIIncludes dividends to policyholdersAccident Year data is evaluated as of 12/31/2002 and developed to ultimate
DoneDone
12 2003 NCCI Holdings, Inc.
Workers Compensation
Indemnity and Medical Trends
DoneDone
13 2003 NCCI Holdings, Inc.
The Rate of Change in Workers Compensation Indemnity Claim Costs
Has Accelerated Since 1995 Lost Time Claims
Indemnity Claim Cost (000s)
+1.0% +4.9% +1.7%+5.8%
+5.7%+6.4%
+7.3%+7.8%
+7.7%+7.0%
-2.8% -3.1%
5
10
15
20
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002p
Accident Year
Annual Change 1991–1995: +0.3%
Annual Change 1996–2002p: +6.8%
p PreliminaryBased on the states where NCCI provides ratemaking servicesAnalysis on 12/02/2002 using data through 12/31/2001, developed to ultimate; 2002 based on preliminary analysisExcludes the effects of deductible policies
DoneDone
Percent Changes
14 2003 NCCI Holdings, Inc.
2.8 2.84.1
4.7 4.24.9
4.2
2.21.7
5.8 5.76.4
7.37.8 7.7
7.0
0
2
4
6
8
10
12
14
1995 1996 1997 1998 1999 2000 2001 2002p
Year
Change in CPS wage Change in Indemnity Cost Per Lost Time Claim
Workers Compensation Indemnity Severity Is Outpacing Wage Inflation
Lost Time Claims
p PreliminaryBased on the states where NCCI provides ratemaking services, excludes the effects of deductible policiesSource for Indemnity Severity: NCCI, based on data through 12/31/2001, developed to ultimate; analysis as of 12/02/2002Source for CPS (Consumer Population Survey): Economy.com as of 03/06/2003
DoneDone
Percent Change
15 2003 NCCI Holdings, Inc.
Workers Compensation Medical Claim Cost Trends Continue to Accelerate
Lost Time Claims
+6.8% +1.3%+9.0% +5.1%
+6.4%+7.3%
+5.7%+7.4%
+7.6%
+10.7%
+12.0%
-2.1%
5
10
15
20
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002p
Accident Year
Annual Change 1991–1995: +4.0%
Annual Change 1996–2002p: +8.1%
p PreliminaryBased on the states where NCCI provides ratemaking servicesAnalysis on 12/02/2002 using data through 12/31/2001, developed to ultimate; 2002 based on preliminary analysisExcludes the effects of deductible policies
DoneDone
Percent Changes
Medical Claim Cost (000s)
16 2003 NCCI Holdings, Inc.
4.53.6
2.8 3.2 3.54.1
4.6 4.75.1
6.47.3
5.7
7.4 7.6
10.7
12.0
0
2
4
6
8
10
12
14
1995 1996 1997 1998 1999 2000 2001 2002p
YearChange in Medical CPI Change in Medical Cost Per Lost Time Claim
WC Medical Severity Has Also Been Growing Faster than the Medical CPI
Lost Time Claims
DoneDone
p PreliminaryBased on the states where NCCI provides ratemaking services, excludes the effects of deductible policiesSource for Medical Severity: NCCI, based on data through 12/31/2001, developed to ultimate; analysis as of 12/02/2002Source for CPI: Economy.com as of 03/06/2003
Percent Change
17 2003 NCCI Holdings, Inc.
The Frequency of Lost-Time Claims Has Continued to Fall Through 2002
Workers Compensation
-4.2 -4.4
-9.2
0.3
-6.5
-4.5
0.5
-3.9
-2.9 -2.9
-4.5
-5.5
-10
-8
-6
-4
-2
0
2
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002p
Accident Year
Cumulative Change of –38.8%(1990-2002p)
p PreliminaryBased on the states where NCCI provides ratemaking servicesAnalysis on 12/02/2002 using data through 12/31/2001, developed to ultimate; 2002 based on preliminary analysisExcludes the effects of deductible policies
DoneDone
Percent Change
18 2003 NCCI Holdings, Inc.
To Date, Falling Frequency Has LargelyOffset Rising Claim Costs
Accident Year Lost-Time Claim Costs
0.75
1.00
1.25
1.50
1.75
1994 1995 1996 1997 1998 1999 2000 2001 2002p
Accident Year
Impact of Claim Frequency Average Total Claim Cost per Worker
Index 1994 = 1.00
DoneDone
p PreliminaryBased on the states where NCCI provides ratemaking servicesAnalysis on 12/02/2002 using data through 12/31/2001, developed to ultimate; 2002 based on preliminary analysisExcludes the effects of deductible policies
19 2003 NCCI Holdings, Inc.
Workers Compensation
Further Insights - Claim Frequency
20 2003 NCCI Holdings, Inc.
Frequency Trends and Patterns
• Previously Reported Findings on Frequency
• Changes By State
• Changes By Size of Loss and Injury Type
21 2003 NCCI Holdings, Inc.
Frequency Trends and Patterns
Previously Reported Findings on Frequency
22 2003 NCCI Holdings, Inc.
The Data
• Using Data from the Bureau of Labor Statistics• Linked to OSHA Reporting• Incidence Rates for Workplace Injuries Resulting in
Lost Time on the Job• This Underlies but Is More Comprehensive than WC
Frequency
23 2003 NCCI Holdings, Inc.
Rate of Work-Related Injuries Decreases Over Time Due to Improved
Working ConditionsRate of Injury per 100 FTE Workers
0
5
10
15
20
25
19261929
19321935
19381941
19441947
19501953
19561959
19621965
19681971
19741977
19801983
19861989
19921995
19982001
Sources: U.S. Department of Labor, Bureau of Labor Statistics
DoneDone
Injuries and Illness per 100 Full-Time Equivalent Workers - All Industries
Injuries and Illness per 100 Full-Time Equivalent Workers - Manufacturing
24 2003 NCCI Holdings, Inc.
Workplace Injury Incidence Rate— Decreases During Recessions and
Increases in Recovery
Incidence Rates Per 100 FTE Workers–Countrywide
0
5
10
15
20
25
1960
1961
1962
1963
1964
1965
1966
1967
1968
1969
1970
1971
1972
1973
1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
Sources: U.S. Department of Labor and National Bureau of Economic Research
DoneDone
RecessionsInjuries and illnesses per 100 Full-Time Equivalent workers in manufacturing
Injuries and illnesses per 100 Full-Time Equivalent workers in private industry
25 2003 NCCI Holdings, Inc.
Recent Decline in Frequency
This is a long-term trend driven by technology and economic incentives
• Continued Emphasis on Workplace Safety• Robotics• Modular Design and Construction• Power-Assisted Processes• Ergonomic Design• Cordless Tools• Stronger, Lighter-Weight Materials (e.g., fiberglass rather
than wooden ladders)• More and Better Training• Clerical Support Aids• Fraud Initiatives
DoneDone
26 2003 NCCI Holdings, Inc.
What Is the Source of this Downtrend?
• Strong Growth Typically Is Accompanied by Investment in New Processes and Equipment
• Improvements Are Less Likely In Slow Growth Situations • Things that Enhance Productivity also Improve
Workplace Safety
27 2003 NCCI Holdings, Inc.
What Is the Source of this Downtrend?
Examples offered by Wal-Mart include:
• Inventory management - Analyzed peak sales days for tins of popcorn in the Christmas season. Then spoke with supplier to increase the number of deliveries from 2 to 4. They then didn't need to store and move tins of popcorn to make room for other merchandise. This saved over $1 million in labor costs, but also reduced their risk exposure.
• Inventory handling - Redesigned the back room and purchased new equipment called a walker stacker. This is a walk behind machine with a mast that allows employees to put merchandise up high out of the way without climbing a ladder. The redesign and new equipment also has allowed them to start unloading trucks at 4pm instead of 10pm, which reduces the rush. This was rolled out to 2600 stores over 18 months.
• Stocking shelves - Pulled out normal shelving for dog food and instead just drop in the pallet.
• Check out - Developed a new carousel/lazy Susan for bagging that reduces reaching and lifting. The bag to be loaded is on the carousel right next to the scanner. Once it is loaded, the cashier turns the lazy Susan toward the customer and starts filling a new bag that is then right next to the scanner. This reduces reaching since the bags are located next to the scanner, and it reduces lifting because 80% of the customers will pick up their own bags when they are turned toward them. It also improves cashier efficiency.
28 2003 NCCI Holdings, Inc.
What Is the Source of this Downtrend?
Similar Examples of Process Redesigns in Other Industries
• Ligon Brothers • Aventis • Honda • Toyota• Honeywell• Textron• TRW• DENSO
(source: www.humantech.com)
29 2003 NCCI Holdings, Inc.
Workers Compensation Frequency for Selected Classes
DoneDone
Countrywide Policies Expiring in 2001 * Policies Expiring in 1997 **
Class Payroll ($M)Lost-Time
Only Claims FreqLost-Time
Only Claims FreqFreq
Change
Clerical 472,967$ 33,120 0.07 31,276 0.08 -12%Salesperson - Outside 112,211$ 11,350 0.10 11,511 0.12 -16%College Professional 67,398$ 8,433 0.13 7,633 0.14 -10%Retail Store 30,846$ 17,449 0.57 18,043 0.68 -16%Auditors/Accountants 26,203$ 595 0.02 342 0.02 -3%Hospital Professional 23,739$ 8,160 0.34 7,995 0.42 -18%Caterer 20,364$ 18,215 0.89 4,020 1.02 -13%Auto Service/Repair 14,468$ 11,938 0.83 12,904 0.96 -14%Architect/Engineer 12,629$ 1,885 0.15 1,829 0.18 -16%Electrical Wiring 11,404$ 9,527 0.84 8,848 1.00 -16%Drivers/Chauffers 10,540$ 13,818 1.31 14,672 1.45 -10%Convalescent/Nursing Home 9,397$ 12,956 1.38 14,604 1.68 -18%Plumbing, NOC & Drivers 9,242$ 8,905 0.96 9,286 1.13 -15%Store - Wholesale 8,855$ 10,469 1.18 12,028 1.55 -24%Hotel: All Other & Sales 8,076$ 8,042 1.00 9,342 1.33 -25%Total 830,263$ 166,820 0.20 154,991 0.23 -12%All Class Total 1,462,895$ 679,215 0.46 720,468 0.57 -19%
* Actual policy expiration between 09/30/2000 and 08/31/2001** Actual policy expiration between 09/30/1996 and 08/31/1997
Frequency = Lost-Time Claims/Payroll; payroll adjusted for inflation
30 2003 NCCI Holdings, Inc.
Frequency Trends and Patterns
Changes by State
31 2003 NCCI Holdings, Inc.
Change in Cases/Employment Controlling for Change in Occupational Mix Using US Mix
1992-2000
-34
.9%
-34
.3%
-33
.9%
-32
.4%
-30
.8%
-29
.9%
-29
.1%
-28
.1%
-26
.3%
-25
.7%
-22
.5%
-22
.1% -1
6.3
%-8
.3%
-8.3
%-1
.4%
-50
.5%
-50
.1%
-46
.0%
-46
.9%
-43
.1%
-43
.4%
-42
.2%
-41
.5%
-42
.4%
-41
.4%
-41
.1%
-41
.1%
-39
.7%
-38
.8%
-37
.3%
-42
.5% -3
4.9
%
-60%
-50%
-40%
-30%
-20%
-10%
0%
GA
UT
IN AZ
NC
IA HI
CA
MO
OK
TN
AL
AR
KS
MI
OR
FL
KY
LA
TX
MD
SC
VT
CT
MT
NY
VA
NE
ME
MN
MA
DE
RI
32 2003 NCCI Holdings, Inc.
Top 3rd Mid 3rd
Bot 3rd
Declines In Frequency 1992-2000Adjusted for Change in Occupation Mix
AK
OR
UT
WY
MT
SD
ND
KS
NE
OKNM
MO
AR
LA
MS
KY
TN
AL
FL
WI
INOH
PA
NY
ME
WV
NC
SC
GA
VAIL
MIIA
MN
TX
CO
AZ
ID
NV
CA
WA
MA
RICT
VT
HI
DE
DCMD
33 2003 NCCI Holdings, Inc.
Looking at States
• There Appears to Be a Clear but Modest Regional Pattern
• Change in Occupation Mix from Higher to Lower Risk “Explains” about 10% to 15% of the Frequency Improvement Countrywide
• Frequently Economic Growth Appears to Play a Role• Several States that Experienced Strong Economic Growth
Had Some of the Greatest Improvements in Workplace Injury Rates
• No High Growth States Had Markedly Low Declines in Injury Rates
34 2003 NCCI Holdings, Inc.
Frequency Trends and Patterns
Changes by Size of Loss and Injury Type
35 2003 NCCI Holdings, Inc.
Claim Frequency byClaim Size and Injury Type
• Lost time claim frequency declined by nearly 20% for policies expiring in 2001 compared to policies expiring in 1997
• Smaller lost time claims experienced greater claim frequency decline than larger lost time claims
• Even the large claims experienced some frequency decline (after adjusting for inflation)
36 2003 NCCI Holdings, Inc.
Claim Frequency by Claim Size and Injury Type
(continued)
• Claim frequencies declined for all injury types • This shift in the claim frequency distribution
accounts for some of the recent severity increases • The shift impacts severity trends but doesn’t
impact loss ratio trends
37 2003 NCCI Holdings, Inc.
Average Claim Size Why Does it Change Over Time?
• InflationWage Inflation
Medical Price Inflation
• UtilizationIncreases in duration
Changes in thresholds for permanent disability
More Medical Treatments per claim
New medical procedure
38 2003 NCCI Holdings, Inc.
Average Claim Size Why Does it Change Over Time?
(Continued)
• Changes in injury rates that differ between small and large injuries
If small claims and large claims experience different frequency changes over time, the mix will change
Relatively fewer small claims translates into in an increase in average claim size
39 2003 NCCI Holdings, Inc.
0.00
0.02
0.04
0.06
0.08
0.10
0.12
0.14
0.16
0.18
0.20
$0 - $2,000 $2,001 - $10,000 $10,001 - $50,000 $50,001 +
Cla
im F
req
ue
nc
y P
er
$1
M
of
Wa
ge
Ad
jus
ted
Pa
yro
ll
Policies expiring in 1997 * Policies expiring in 2001 **
-40% +15%-3%-19%
Frequency by Loss RangeWithout Inflation Adjustment
(Lost Time Claims)
Source: NCCI* Actual policy expiration between 9/30/1996 and 8/31/1997** Actual policy expiration between 9/30/2000 and 8/31/2001
Percent Change for Policies Expiring in 1997 versus 2001
40 2003 NCCI Holdings, Inc.
0.00
0.02
0.04
0.06
0.08
0.10
0.12
0.14
0.16
0.18
0.20
$0 - $2,000 $2,001 - $10,000 $10,001 - $50,000 $50,001 +
Cla
im F
req
ue
nc
y P
er
$1
M
of
Wa
ge
Ad
jus
ted
Pa
yro
ll
Policies expiring in 1997 * Policies expiring in 2001 **
-35% -8%-8%-18%
Frequency by Loss RangeWith Inflation Adjustment
(Lost Time Claims)
Source: NCCI* Actual policy expiration between 9/30/1996 and 8/31/1997** Actual policy expiration between 9/30/2000 and 8/31/2001Loss ranges have been adjusted for indemnity (4%) and medical (3%) inflation.
Percent Change for Policies Expiring in 1997 versus 2001
41 2003 NCCI Holdings, Inc.
0.0000
0.0005
0.0010
0.0015
0.0020
0.0025
0.0030
Fatal PermanentTotal
PermanentPartial
TemporaryTotal
Medical Only
Cla
im F
req
ue
nc
y P
er
$1
M o
f W
ag
e A
dju
ste
d P
ay
roll
0.0
0.5
1.0
1.5
2.0
2.5
Cla
im F
req
ue
nc
y P
er
$1
Mo
f W
ag
e A
dju
ste
d P
ay
roll
Policies expiring in 1997 * Policies expiring in 2001 **
-12% -18%-11%-16% -24%
Claim Frequencies by Injury Type
Source: NCCI* Actual policy expiration between 9/30/1996 and 8/31/1997** Actual policy expiration between 9/30/2000 and 8/31/2001
Percent Change for Policies Expiring in 1997 versus 2001
42 2003 NCCI Holdings, Inc.
Claim Frequency & Severity Open Issues
• How much of the increase in average severity is due to a greater decline in injury rates for less severe injuries
• How much of the increase in average severity is due to indemnity and medical utilization effects
43 2003 NCCI Holdings, Inc.
Workers Compensation
Further Insights – Medical Costs
44 2003 NCCI Holdings, Inc.
Tracking Utilization Trends in
Consumers’ Medical Spending
The Central Observation:
Spending = Price times UtilizationUtilization = Quantity adjusted for Quality/Mix
therefore
If You Have Price and Spending Data
You Can Estimate Quantity/Utilization Changes
45 2003 NCCI Holdings, Inc.
Estimating Changes in UtilizationUsing Data on Consumer Medical Expenditures
The Contribution of Utilization is Reflected in the Spread Between the Changes in Expenditures and Prices
0%
4%
8%
12%
16%
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Percent Change From Prior Period
PCE - Medical Expenditures
"Utilization"
Medical Care CPI
Source: Bureau of Economic Analysis, Bureau of Labor Statistics
Calendar Year
46 2003 NCCI Holdings, Inc.
The Conclusion:Medical Care “Utilization” Has Increased
Significantly Since the Early 1990s
Percent Change From Prior Period in Consumer Medical Care Utilization
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
4.5%
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Source: Bureau of Economic Analysis, Bureau of Labor Statistics
Calendar Year
47 2003 NCCI Holdings, Inc.
Impact of Prices & Utilization on Ann. Growth in Consumer Spending (%)
"Utilization"
"Price"
0%
20%
40%
60%
80%
100%
1994 1995 1996 1997 1998 1999 2000 2001 2002
The Role of "Utilization" Has Doubled Since the Early 1990’s
Bureau of Labor Statistics, Bureau of Economic Analysis, and NCCI
48 2003 NCCI Holdings, Inc.
Using Inflation of the MedCPI as a Proxy for WC Medical Price Changes
Suggests That Changes in “Utilization” Have Contributed an Even Larger Share of the Increases in WC Medical Costs
49 2003 NCCI Holdings, Inc.
Impact of Prices & Utilization on Annual Growth in Medical Cost Per Lost Time Claim (%)
"Utilization"
"Price"
0%
20%
40%
60%
80%
100%
1995 1996 1997 1998 1999 2000 2001 2002
Bureau of Labor Statistics, Bureau of Economic Analysis, and NCCI
"Utilization" Accounts for Nearly 60% of the Recent Growth in Medical Severity
50 2003 NCCI Holdings, Inc.
The“Expenditure – Price = Utilization”
ApproachAppears to Work
Analyzing Components of Consumer Medical Expenditures:
• Hospital Services – Major Surge in Utilization as Managed Care Eased Constraints
• Physician Services – Unintended Consequences of Restrained Fee Schedules – Utilization Up
• Prescription Drugs – “Utilization” Has Exploded
• Other Professional Services – Both Inflation and Utilization Remain Modest After a Decade of Easing
51 2003 NCCI Holdings, Inc.
Hospital Services: Price Changes Remain Moderate
Utilization Is on the Rise
0%
3%
6%
9%
12%
15%
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
PPI - Med/Surg Hosp
PCE - Hospital Services
Percent Change from Prior Year
"Utilization"
PPI Data for 1993 and prior is not available
Source: Bureau of Economic Analysis, Bureau of Labor Statistics
Calendar Year
52 2003 NCCI Holdings, Inc.
Physician Services:Low Growth in Fees May Have Prompted
Physicians to Provide More Services
0%
4%
8%
12%
16%
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Percent Change From Prior Year
PCE - Physician Svcs.
PPI -Phys. Svcs.
"Utilization"
Source: Bureau of Economic Analysis, Bureau of Labor Statistics
Calendar Year
53 2003 NCCI Holdings, Inc.
A Lesson From Medicare
Doctors Are Able to Partly Offset the Impact
of Medicare Price Decreases By Increasing Volumes Elsewhere in Their Practice
54 2003 NCCI Holdings, Inc.
The Unintended Consequence of Tightened Fee Schedules:
An Increase in the Utilization of Physician Services
Changes Between 1994 and 1996 in an Orthopedic Surgery Practice
-50%
0%
50%
100%
150%
200%
250%
Pct. Chng. In MedicarePrice Schedule
Pct. Change InNumber of Allowed
Services
Pct. Change in TotalCharges
Surgery-Related
Office Visits
All Services Combined
Source: “Physician Volume and Intensity Response”, a Memorandum from the Office of the Actuary, HCFA
55 2003 NCCI Holdings, Inc.
Consumers’ Expenditures on Prescription Drugs:Increased Utilization Has Surged in Recent Years
0.0%
4.0%
8.0%
12.0%
16.0%
20.0%
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Percent Change from Prior Year
PCE Rx Drugs
CPI - RX Drugs
"Utilization"
Source: Bureau of Economic Analysis, Bureau of Labor Statistics
Calendar Year
56 2003 NCCI Holdings, Inc.
Consumer Spending on Prescription Drugs:The Growth Far Exceeds Its Share of
Total Medical Expenditures
0%
5%
10%
15%
20%
25%
30%
Pct. Of Total Exp. In 2001 Contrib. To Growth '96 to '01
Eyecare Svcs
Medical Supplies (Excl Gyn)
NonRX Drugs
Dental Svcs
Health Insurance
Rx Drugs
Other Prof Services
All Other Not Specified
Phys Svcs
Hospital Svcs (Non Gov't)
Source: Bureau of Economic Analysis
57 2003 NCCI Holdings, Inc.
Workers Comp Expenditures on Prescription Drugs
Also Have Surged in Recent Years
Percentage Distribution of Workers-CompensationRelated Medical Expenditures
0%
10%
20%
30%
40%
50%
Rx Drugs &Other Med
Commodities
PhysicianServices
DentalServices
Eye CareServices
OtherProfessional
Services
Hospital andRelatedServices
1989-91
1998-2000
Source: NCCI Detailed Claims Information
58 2003 NCCI Holdings, Inc.
Current Research
Developing Cost Indexes for Workers Compensation Medical Costs
- Prices
- Quantity
- Change in Mix
59 2003 NCCI Holdings, Inc.
Thank You for Your Attention
Questions and Comments