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© 2013 Praxis Consulting Group, Inc. All Rights Reserved.
Tomorrow's Leaders Today: Investing in leadership development to strengthen business performance today and prepare for succession in the future
Ted Freeman, Principal, Praxis Consulting Group, Inc.Brian Baker, President, Sentry Equipment Corp.
Midwest ESOP Regional ConferenceSeptember 11-13, 2013
2© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 2
• Why succession planning & leadership development matter
• Link between succession planning & leadership development
• Sentry’s leadership development program
• Sentry’s approach to succession planning
• Where you might start
Session Overview
3© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 3
Leadership, Succession and You
In companies with anyone in a senior position who might leave in the next 3-5 years?
Have succession plans in place for all critical positions?
Have developed systematic programs for deepening leadership capacity in your company?
Explicitly connect Leadership Development and Succession Planning?
4© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 4
Why Succession Planning Matters…
• Manage departures
• Limit disruptions
• Plan for future
• Long-term viability of ESOP, of company
5© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 5
Successors: Internal vs. External
External
• Hard to determine values and management style
• Commitment to EO and reason for it
• Outsider CEOs, most fail within 5 years
• Higher risk
Internal
• Known entity (important for cultural continuity)
• Creates career path for top performers
• Consistent with underlying ownership values
6© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 6
Why Leadership Development Matters…
• Prepare for next generation of leadership
• Enhance performance today
– Close skill gaps
• Enhance ownership culture
– Ownership alone does not improve performance
7© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 7
Succession & Development
Leadership Development
SuccessionPlanning
www.sentry-equip.com
Sentry Background Founded in 1924 by the Henszey
family as a manufacturer of dairy processing equipment
Today - Sampling System Specialists for Gases, Liquids and Bulk Solids“The Sampling Connection”
Known for engineering expertise, with installations in 50 states and over 55 countries
www.sentry-equip.com
Sentry Products
www.sentry-equip.com
Sentry Background100% ESOP since 1986175 EmployeesLocated in Oconomowoc, WI – 35
miles west of MilwaukeeAward Winning
◦ Wisconsin Manufacturer of the Year◦ 100 Best Workplaces◦ Wisconsin ESOP Company of the Year
Culture Built Around Employee Ownership
www.sentry-equip.com
Sentry’s ESOP CultureWorked together to develop
corporate Mission, Vision and Values
Participative management styleFair and generous to employeesShare financial and strategic infoHire people that fit our culture and
will thrive in our environmentLearning and continuous
improvementDesire to develop talent and
leadership
www.sentry-equip.com
People Development
Lots of 55-60 year old employee owners, including key leaders
Core of young, talented staff◦ No plan to develop them as leaders
◦ Reactive succession planning
Internally developed programs◦ Leadership development events
◦ Succession planning
www.sentry-equip.com
Leadership Development
Training/development events◦ Core competency training
◦ Involve all leaders in strategic planning
◦ Update culture interview questions
Pretty successful!
◦ Middle managers loved involvement
◦ Relevant topics
www.sentry-equip.com
Leadership Development
Well received but needed improvement
◦ Lots of work for executive team
◦ Events, not a comprehensive program
◦ Not tied to succession planning
Need to change approach
www.sentry-equip.com
Succession Planning
Management team attempted comprehensive program
Miserable Failure!
◦ Little background/education on process
◦ Too comprehensive – will never finish: Process too detailed
Plan for too many people
◦ Focus on people not positions
www.sentry-equip.com
Regroup/Rethink Build on success/correct
failure What are we trying to
achieve? Strategically identify and
develop people with potential to fill key leadership positions
Teach interpersonal skills for leadership success – tie in ESOP culture, values and core competencies
www.sentry-equip.com
Next StepsLinked succession planning with
leadership development and moved forward with a comprehensive program
Partnered with Praxis for a leadership development program ◦In depth, professionally presented◦Customized for our goals
Educated ourselves on best practices in succession planning – retooled and streamlined program
www.sentry-equip.com
Leadership Development Goals
Provide current/future leaders with knowledge, skills and experiences to:◦Know their leadership styles and
understand strengths/pitfalls◦Practical tools for effective
leadership◦Promote ESOP culture, values and
core competenciesFoster strategic thinking,
individual initiative, productive communications and cohesive teams
www.sentry-equip.com
Sentry’s Leadership Development Program
Phase 1 - four full day meetings in 2013
Includes all supervisory staff (32 people)
Intersession “Cohort Group” meetingsContent
◦Leadership styles◦Fundamental communication skills ◦Goal setting◦Meeting management◦Values in leadership
Reactions & Results…
www.sentry-equip.com
Succession Planning GoalsContinuity and cultural fitBuild talent at multiple levelsReduce crises of unanticipated
departuresVet capabilities of high potential
employees and future leaders
www.sentry-equip.com
Sentry’s Succession Planning Process
Identify “Pain Positions”
Identify candidates – “High Potential Employees”
Assess capabilities in terms of Sentry’s Leadership Competencies
Create Individual Development Plans
Track Progress
www.sentry-equip.com
Improved ProcessHigh level, straightforward
processLimited scope focusing on “Pain
Positions”◦Unique job skills and low depth at
Sentry◦Difficult to recruit◦Key leadership positions
Simple forms
www.sentry-equip.com
High Potential EmployeesDemonstrates company values and core
competenciesPattern of success in new or difficult
situations and rolesStrong learning agility and driveDemonstrates leadership potentialDrives change; able to influence and
collaborate with othersAbility to represent Sentry well; a
trusted “face” of the organization
www.sentry-equip.com
Individual Development Plan
Leadership Competencies
Leadership Strengths
Development Needs
Gap Action Plan
Individual Development Plan Ideas
www.sentry-equip.com
Sentry’s Tips for SuccessLeadership development
◦Let professionals do heavy lifting◦Combine concepts with practical
ideas◦Promote relationships among
leaders◦Multiple touches to enhance
learning
www.sentry-equip.com
Sentry’s Tips for SuccessSuccession planning
◦Keep process simple and focused◦Don’t make it overwhelming◦Integrate with strategic planning◦Revisit and update regularly
www.sentry-equip.com
SummaryPresident/CEO’s most important
function – have qualified leaders in place to run the organization
Need leaders that will promote and sustain our culture and corporate goals
Integrated succession planning and leadership development are essential:◦ Get most out of people and ESOP culture
◦GROW STOCK PRICE!!Need to do both effectively!
28© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 28
• Leadership participation – More than “Top leader support”
• Immediate application of content
• Partnership with other leaders
• “Cohort Groups” for continuing education & accountability
Praxis Research: Success Factors for Leadership Programs
29© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 29
1. Pick three positions for analysis
2. Succession
a. If this role were vacated tomorrow, what ready-now talent could step in?
3. Development
a. In the last 18-24 months, what developmental opportunities have people had?
Where to Start?
30© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 30
Questions & Discussion
31© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 31
Leading in an Ownership Context: The Program for CEOs
What is it?
• Co-sponsored by the Employee Ownership Foundation and the University of Pennsylvania
• Designed especially for CEO’s, Presidents and/or their designated successors in EO companies
• Convenes CEOs from across the country
Goals
• Learn about leadership, Learn how to build an EO culture, Build network of EO CEO’s
When?
• June and November 2014
32© 2013 Praxis Consulting Group, Inc. All Rights Reserved. 32
Ted FreemanPrincipalPraxis Consulting [email protected]
Brian BakerPresidentSentry Equipment [email protected]