© 2014 Office of Information Technology BYU Internet Sales Investigation Matt Wilkinson

© 2014 Office of Information Technology

BYU Internet Sales InvestigationMatt Wilkinson


Background• About 75 different types of internet sales activities• About 15 having over 1,000 transactions annually• None of those internet sites were checking for out of

state sales tax requirements• Some of those internet sites should be checking for out

of state sales tax• BYU is currently arranging with Washington state on file

sales tax


Motivation to Change

• The university’s priorities• Increase sales• Tax compliance

• The department’s priorities• Tax compliance• Increase sales


Objectives• Tax compliance (required)• A common storefront for the high traffic/volume sites• Bookstore• Tickets

• Athletics• Performing Arts

• BYU Music• Print and Mail• Alumni


Implications• Sales tax service provider• Search engine optimization• Inventory management• Order fulfillment• Shopping cart• Meet the business needs of each department• Retain some department branding• REST-based APIs


TaxCloud – Sales Tax Service Provider• Calculate tax for any U.S. address (state, county, city,

special jurisdiction…)• Automatically file taxes with 24 states (and expanding

each year)• Free (the states pay them)• Pre-integrated with 50+ ecommerce platforms• Integrates easily with shopping carts; integration code

provided for many• Certified by the Streamlined Sales and Use Tax Governing

Board



Storefront Prototype• BYU “Mall” (created by BYU Creative Works using

Magento)

http://mall2.byucreativeservices.com/default/





What’s Next in 2014?• Vendor interviews• Department buy-in, particularly Athletics• Dependent on seamless integration with event seat selection

software

• Determine if phased implementation is feasible• Produce roadmap for implementation beginning 2015

Documents

© 2014 Office of Information Technology BYU Internet Sales Investigation Matt Wilkinson