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What is Communication?
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Communication: sending or receiving messages
3 Parts:
1)Sender
2)Message
3)Receiver
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Speaking
Using SPOKEN words to give or receive information
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Verbal Communicatio
n
+What are some tips for speaking???
Pronounce words clearly
Be careful not to mumble or go too fast
Keep it brief
Appropriate for audience
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Verbal Communication:
Written Communication:
Using WRITTEN words to send a message
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+Written Communication
Magazines
Books
Assignments
Texting
Letters
Newspapers/Magazines
Use proper grammar
Language appropriate (ex: texting vs. assignment)
Readable handwriting
Have someone proofread
EXAMPLES??? TIPS:
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Verbal Communication:
Listening:
Hearing and decoding the message
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+What are some tips for Listening?
Focus all attention on speaker- don’t think about other things
Ask QUESTIONS if something is unclear
Don’t rudely interrupt the speaker
Repeat back what speaker said
Use FEEDBACK: Feedback: response to let the speaker know
you heard and understood the message Smile, nod to let speaker know you are
listening
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Non VerbalCommunication
Sending or receiving messages without the use of words
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Examples:
Click icon to add picture•Posture
•Gestures
•Distance
•Facial Expressions
•Eye Contact
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What are they thinking?
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*Eye Contact*Pleasant Facial Expression*Straight Posture*Maintain Personal Space
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Click icon to add pictureTips:
This
NOT This
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Communication Skills Activity:
1. Take out a sheet of paper2. Number it from 1-8
3. Statements about communication will be shown. Indicate whether each person is demonstrating a good communication skill and explain why. Then, answer the following questions.
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1. Joyce never seems to listen to what other people are saying. She interrupts people all the time.
Good or bad?________ Why?________
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2. John looks people in the eye when he talks to them.
Good or Bad? ________ Why? ________
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3. Mark seems to ramble on and on without ever making a point.
Good or Bad? ________ Why? ________
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4. Jackson speaks in a clear voice without mumbling.
Good or Bad? __________ Why? __________
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5. Rose uses slang terms a lot. If people don’t understand what she means, she says that’s their problem.
Good or Bad? ________ Why? ________
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6. Brian welcomes a guest speaker to the school with a firm handshake.
Good or Bad? ______ Why?_________
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7. Tom’s history paper is written in sloppy handwriting and is full of spelling and grammar errors.
Good or Bad? _______ Why? ____________
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8. Think about your own communication skills. How might the following people rate you?
A. Parents:____Excellent____Good____Fair____Poor
B. Teachers:____Excellent____Good____Fair____Poor
C. Friends:____Excellent____Good____Fair____Poor
Reasons for your responses:A.________________________________________B. ________________________________________C. ________________________________________
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**Make sure your name and hour are on your paper!**
~The End~
