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8/31/2012
1
Welcome!IHI Patient Safety Executive
Development Program
“Quality improvement begins with love
and vision. Love of your patients. Love
of your work. If you begin with
technique, improvement won’t be
achieved.”
A. Donabedian, M.D
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Institute for Healthcare
Improvement
Our Mission Is…
To improve the lives of patients, the
health of communities, and the joy of
the health care workforce.
���� Close the Quality Gap as fast as
possible
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Realize Person- & Family-Centered Care
Usher in a new era of partnerships between
clinicians and individuals where the values,
needs, and preferences of the individual are
honored; the best evidence is applied; and the
shared goal is optimal functional health.
Our Aims
Optimize Health Care Delivery Systems
Encourage, empower, and enable health care
delivery systems to provide truly value-based
care that ensures the best health care outcomes
at the lowest costs.
Drive the Triple Aim for Populations
Strive to achieve the Triple Aim, simultaneously
improving the health of the population,
enhancing the experience and outcomes of the
patient, and reducing per capita cost of care for
the benefit of communities.
Build Improvement Capability
Build improvement capability into every
organization, health care executive, and
professional, while driving innovation to
dramatically improve performance at all levels of
the health care system.
Develop and implement
new methods for innovation
and harvesting to build
knowledge for all.
Our Innovation and Dissemination Engine
Design and deliver virtual
programming that connects
millions and accelerates the pace of
improvement worldwide. Provide
those who participate a virtual
“blue shirt” experience.
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17th Class
• Over 1,800 graduates
• Program has evolved based on the needs
of the participants
• Multidisciplinary
• International
IHI Faculty and Staff
• Doug Bonacum, MBA, CSP
• Moshe Cohen
• Frank Federico, RPh
• Allan Frankel, MD
• Tejal Gandhi, MD, MPH
• Sue Gullo, MS, RN
• Carol Haraden, PhD
• Martha Hayward
• Anila Hussaini, BSN, MPH
• Michael Leonard, MD
• Paul Levy
• Eugene Litvak, PhD
• Helen Macfie, PharmD, FABC
• Doug Salvador, MD, MPH
• Lauren Showalter
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The faculty and staff you will meet this week…
Maureen Bisognano IHI National Forum December 2011
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Now that you know who we
are, tell us who you are.
Name
Position
Where you are from
Orientation to the
Week Ahead
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Program Orientation
• Course Materials
• Week at a Glance
• Ground Rules
• Plan for Today
Course Materials
• All course materials on your USB drive, extranet and IHI.org – screen shots included
• Materials organized by course day 1 – 7
• Attendee biography sketches
• Computers welcome for note taking
• Agenda-at-a-glance
• Daily check-in sheets
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The Week Ahead at a Glance
• Safety Framework
• A blend of theory and concepts along with practical application
• Time throughout the week to apply what you have learned in your own institution
• Additional planning time to integrate what you have learned throughout the course
• High level agenda to allow for flexibility
• Group dinners
─Days 1, 4, 6
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Our Ask
• Everyone participates!
• Please use microphones
• Immerse yourself into the week
─ Disconnect from your cell phone, iPhone, Blackberry, WORK
─ Be respectful of fellow participants
• Bring your tent cards and safety case daily
• Take advantage of the faculty and networking opportunities
• Provide us with daily feedback
Making Connections
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• Lunch Discussion Tables – we are happy
to organize lunch tables on specific topics
of interest.
• Share What You Are Doing – this is an
interactive week. We welcome you to
share your own examples with the group.
• Table Assignments – we will move you
around throughout the program to get to
know others.
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An Ice Breaker
• Is my table assignment random?
• Can you guess why you are sitting
amongst this group?
Table Assignment by Topic
1: Falls
2: Handoffs
3: Medication
4: Communication
5: Culture
6: Electronic Records
7: HAI / Infection Control
8: Adverse Events
9: Safety
10: Protocols and Processes
11: Physician Engagement
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Your Interests – One Picture
Today
Theme of the Day:
• Safety Framework and Patient Engagement
Agenda:
• Orient you to a Framework for Safety
• Debrief the prework – world café style
• Introduce a case that we will revisit throughout the week
• Review diagnostics for patient safety
• Discuss influencing others