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11
HUMAN RESOURCE
MANAGEMENT:
AN OVERVIEW
22
Management
The process of trying to accomplish goals through other people
33
Human Resource Management
Utilization of individuals to achieve organizational objectives
All managers at every level must concern themselves with human resource management.
Five functions
44
1
Human Resource
Management
Human Resource
Development
Co
mp
ensa
tio
n
and
Ben
efit
s
Staffing
Em
plo
yee and
Lab
or R
elation
s
Safety and Health
The Human Resource Management Functions
55
Research vs. Practice
Effective personnel management requires proper understanding and utilization of knowledge gained through research Recruitment Realistic job previews Interviews appraisal
66
The Dynamic Human Resource
Management Environment
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Environment of Human Resource ManagementEXTERNAL ENVIRONMENTEXTERNAL ENVIRONMENTINTERNAL ENVIRONMENTINTERNAL ENVIRONMENT
1
Human Resource
Management
Other Functiona
l Areas
OperationsMarketing
Finance
Leg
al C
on
sid
erat
ion
sT
he
Eco
no
my
Tech
no
log
y
Society
Sh
areho
lders
Unions
Customers Competition Labor Force
Human Resource
Development
Co
mp
ensa
tio
n
and
Ben
efit
s
Staffing
Em
plo
yee and
Lab
or R
elation
s
Safety and Health
88
Society
Social responsibilitySocial responsibility – Implied, enforced – Implied, enforced or felt obligation of managers to serve or or felt obligation of managers to serve or protect interests of groups other than protect interests of groups other than themselvesthemselves
EthicsEthics – – Discipline dealing with what is Discipline dealing with what is good and bad, or right and wrong, or with good and bad, or right and wrong, or with moral duty and obligationmoral duty and obligation
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Ethics and HR Management
Discipline dealingDiscipline dealing
with what is:with what is:
good & bad right & wronggood & bad right & wrong
moral duty & obligationmoral duty & obligation
1010
HR’s Changing Role:Who Performs Human
Resource Management Tasks?
Human Resource Managers Shared Service Centers
Outsourcing Firms Line Managers
1111
The Human Resource Function In
Organizations Of Various Sizes
1212
The Human Resource Function in a Small Business
Manager/Owner
Sales Operations Finance
1313
The Human Resource Function in a Medium-Sized Business
Sales Manager
President
Operations Manager
Finance Manager
Human Resource Manager
1414
The Human Resource Function in a Large Firm
President and CEO
Vice President, Marketing
Vice President, Operations
Vice President, Finance
Vice President, Human
Resources
Manager, Training and Development
Manager, Compensation and Benefits
Manager, Staffing
Manager, Safety and
Health
Manager, Labor
Relations
1515
A New and Evolving HR Organization for Large-Sized Firms
OutsourceOutsource Shared Service Shared Service
Centers Centers Evolve to make Evolve to make
HR more HR more strategicstrategic
1616
An Evolving Human Resource Organization Example
President and CEO
Vice President, Operations
Vice President, Human
Resources
Vice President, Other Major Functions
Director of Safety and
Health
Executive Development
Manager, Training
Manager, Other HRM Functions
Employee Benefits
Shared Service Center
Outsourced
