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    What Do People Want to Feel and

    Why?Pleasure and Utility in Emotion RegulationMaya Tamir

    Boston College

    ABSTRACTIt is typically assumed that people always want

    to feel good. Recent evidence, however, demonstrates that

    people want to feel unpleasant emotions, such as anger or

    fear, when these emotions promote the attainment of theirlong-term goals. If emotions are regulatedfor instrumental

    reasons, peopleshould want to feel pleasant emotions when

    immediate benefits outweigh future benefits, but when fu-

    ture benefits outweigh immediate benefits, people may

    prefer to feel useful emotions, even if they are unpleasant.

    In this article, I describe an instrumental account of emo-

    tion regulation, review empirical evidence relevant to it,

    and discuss its implications for promoting adaptive emo-

    tional experiences.

    KEYWORDSemotion regulation; self-regulation; emotion;

    motivation

    Research on emotion regulation has focused on how people

    modify their feelings, but little research has examined why

    peopledo so. People regulate their emotions to feel a certain way.

    Such desired emotional states (i.e., emotional preferences) set

    the course for the entire process of emotion regulation. It is

    crucial, therefore, to understand what people want to feel and

    why.

    People want to maximize immediate pleasure. Therefore, they

    want to feel pleasant emotions and avoid unpleasant ones. The

    emphasis on short-term pleasure has dominated research on

    emotion regulation. However, people also want to maximizeutility (i.e., long-term pleasure; Bentham, 1823/1968). There-

    fore, they may also want to feel emotions that are useful (not

    merely pleasurable) and avoid harmful ones. The approach that

    views emotion regulation as instrumental proposes that

    what people want to feel depends on both pleasure and utility

    (see Fig. 1). When immediate benefits (i.e., immediate pleasure)

    outweigh long-term benefits (i.e., delayed pleasure derived from

    successful goal pursuit), people should prefer pleasant

    emotions. When long-term benefits outweigh immediate ones,people should prefer useful emotions. The balance between

    immediate and long-term benefits, in turn, depends on the goals

    people pursue. This article describes the instrumental account,

    reviews empirical evidence for it, and highlights its potential to

    inform our understanding of emotion and its regulation.

    AN INSTRUMENTAL ACCOUNT OF EMOTION

    REGULATION

    To identify what motivates people to regulate their emotions, the

    instrumental account integrates research on self-regulation with

    research on emotion. The account emphasizes that emotionregulation is a domain of self-regulation, and thus that the

    principles that guide self-regulation, broadly construed, should

    also guide the regulation of emotion, in particular.

    Emotions involve pleasure or displeasure. Emotions can also

    be useful or harmful for successful goal pursuit. By simulta-

    neously recruiting multiple systems (e.g., motivation, cognition,

    physiology), emotions predispose people to act in goal-condu-

    cive ways (Frijda, 1986). For example, by activating the sym-

    pathetic nervous system and promoting attention to threat, fear

    can promote successful avoidance. In fact, fear may be more

    useful for avoidance than any one specific behavior (e.g., being

    vigilant), because it triggers many goal-related processes.Because emotions provide both pleasure and utility, people

    may want to feel an emotion to maximize immediate pleasure,

    utility, or both.

    When people pursue instrumental goals (i.e., goals that secure

    delayed rather than immediate reinforcement), they are willing

    to forgo immediate pleasure to maximize utility (Mischel,

    Shoda, & Rodriguez, 1989). For instance, although studying

    hard is often unpleasant, students may want to do so when pur-

    suing academic success. According to the instrumental account,

    Address correspondence to Maya Tamir, Department of Psychology,

    Boston College, 140 Commonwealth Ave., Chestnut Hill, MA 02467;

    e-mail: [email protected].

    CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE

    Volume 18Number 2 101Copyrightr

    2009 Association for Psychological Science

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    although unpleasant emotions are unpleasant to experience,

    people may want to experience them when pursuing a goal that

    unpleasant emotions can promote.

    Wanting, in this respect, refers to seeking stimuli that pro-

    mote goal attainment (i.e., that are useful) and is conceptually

    and neurologically distinct from liking, which refers to seek-ing stimuli that produce immediate pleasure (Berridge & Rob-

    inson, 2003). Wanting can be conscious or unconscious,

    depending on the factors that give rise to it (e.g., cognitive rea-

    soning or implicit learning, respectively). Thus, people may

    want certain emotions whether they like them or not. What

    people want to feel is not necessarily based on rational choice.

    Indeed, emotional preferences can sometimes be irrationalfor

    example, when one over- or underestimates the potential utility

    of an emotion.

    The utility of behaviors depends on the goal people pursue.

    For instance, studying hard can be useful when students are

    motivated to succeed academically. Therefore, when studentspursue academic success they want to study hard. The utility of

    emotions likewise depends on the goal people pursue. For

    instance, the experience of fear can be useful when people

    are motivated to avoid threats. Therefore, from an instrumental

    approach, when people are motivated to avoid threats, they

    may want to feel fear and regulate their feelings accordingly.

    Because the future is uncertain, preferences rely on expec-

    tancies, such that people prefer stimuli they expect to be useful

    (Fishbein & Ajzen, 1975). The more students motivated to

    succeed academically expect studying hard to promote aca-

    demic success, the more they want to study hard. Similarly,

    according to the instrumental account, the more people who are

    motivated to avoid threats expect fear to promote successful

    avoidance, the more they should want to feel fear. The following

    sections review empirical evidence in support of these predic-tions.

    PEOPLE DIFFER IN WHAT THEY WANT TO FEEL

    People pursue different goals and therefore should vary in the

    emotions they preferto feel in particular situations. Forinstance,

    individuals high in neuroticism are typically motivated to avoid

    threats (Elliot & Thrash, 2002). Emotions such as fear or worry

    can be useful for successful avoidance (Carver, 2001). There-

    fore, individuals high in neuroticism should prefer to feel fear or

    worry when anticipating possible threats. Indeed, I found that

    individuals higher in neuroticism preferred to increase theirworry before taking a test (Tamir, 2005), a task they were likely

    to perceive as threatening. Furthermore, feeling worried

    when taking a test enhanced their performance.

    Similarly, individuals high in extraversion are typically mo-

    tivated to approach rewards (Elliot & Thrash, 2002). Emotions

    such as happiness or excitement can be useful for successful

    approach (Carver, 2001). Therefore, individuals high in extra-

    version should prefer to feel happy or excited when anticipating

    possible rewards. Indeed, I found that individuals higher in

    Goals

    Future benefits

    vs.

    immediate benefits

    HIGH

    Expected utility

    of emotion

    LOW HIGHHIGH

    Decrease IncreaseIncrease

    Pleasure in

    emotion

    Decrease

    LOW

    LOW

    Fig. 1. The role of pleasure and utility in determining emotional preferences. According to the in-

    strumental account, the goals people pursue affect the balance between immediate benefits (e.g.,

    immediate pleasure) and long-term benefits (e.g., delayed pleasure derived from successful goal

    pursuit). When immediate benefits outweigh long-term benefits, the degree to which emotions are

    pleasantis a strongerdeterminantof emotional preferences,suchthat peopleshouldpreferto increase

    pleasant emotions and decrease unpleasant ones. However, when long-term benefits outweigh im-

    mediatebenefits, the utility of emotions is a strongerdeterminant of emotional preferences, suchthat

    people should prefer to increase useful emotions and decrease harmful ones.

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    extraversion preferred to increase their happiness before taking

    a test (Tamir, in press), a situation they were likely to perceive as

    rewarding.

    Other individual differences in emotional preferences have

    been demonstrated, for example, as a function of age (Carsten-

    sen, Fung, & Charles, 2003), self-esteem (e.g., Wood, Heimpel,

    & Michela, 2003), and culture (Tsai, Miao, Seppala, Fung, &

    Yeung, 2007). For instance, consistent with the instrumental

    account, older adults are more likely than younger adults to seek

    pleasant emotions, possibly because as one ages, immediate

    benefits become more salient than long-term benefits. Such

    individual differences appear to be goal related and, therefore,

    maybe context dependent. Overall, there is evidence that people

    differ in what they want to feel in certain contexts and that such

    differences are linked to the goals they pursue.

    WHEN FEELING BAD IS GOOD: GOALS AND

    EMOTIONAL PREFERENCES

    Different situations give rise to different goals. Therefore,emotional preferences should vary by context. Erber, Wegner,

    and Therriault (1996) provided evidence for this idea, showing

    that participants preferred to neutralize their feelings before

    interacting with a stranger. Cases in which people want to feel

    unpleasant emotions, however, provide the strongest test of the

    instrumental account of emotion regulation, because in such

    cases immediate pleasure diametrically contrasts with utility.

    Consequently, subsequent studies tested whether people prefer

    to experience unpleasant emotions when they are useful.

    Anger should promote the pursuit of confrontational goals

    (Frijda, 1986), so Tamir, Mitchell, and Gross (2008) tested

    whether people wanted to feel angry when preparing for con-frontation. Participants were told that the study concerned

    memory and computer games and that they would either recall

    events or perform an unrelated activity (e.g., listen to music)

    before playing. To assess emotional preferences, participants

    indicated the extent to which they preferred to recall certain

    events (e.g., an event in which you were angry) and listen to

    musical clips preselected by the experimenter to induce either

    anger, excitement, or neutral feelings before playing computer

    games that were described as either confrontational (e.g., killing

    enemies) or nonconfrontational (e.g., building an empire). Al-

    though participants expected anger-inducing activities to be

    unpleasant, they preferred to engage in them when expecting toplay the confrontational, but not the nonconfrontational, game

    (see Fig. 2).

    To test whether anger was useful for successful confrontation,

    we manipulated participants emotional experiences by having

    them listento angry, exciting, or neutral music. They then played

    both a confrontational and a nonconfrontational computer game

    and their performance was recorded. Angry participants per-

    formed better than others in the confrontational game, by killing

    more virtual enemies. They performed as well as others, how-

    ever, in the nonconfrontational game. These findings demon-

    strate that people may want to feel angry when anger can be

    useful.

    Using a similar design, Tamir and Ford (in press) tested

    whether people wanted to feel afraid when preparing to avoid

    threats. As predicted, when participants expected to play com-

    puter games in which they had to avoid threats (e.g., escaping

    monsters), they preferred to engage in fear-inducing activities

    (e.g., listening to fearful music). In fact, the more participantsexpected an activity to make them afraid, the more they wanted

    to engage in it before playing the threatening game.

    What people want to feel before playing a computer game in

    which they need to kill virtual enemies may or may not reflect

    what they want to feel when they need to confront a real person.

    Therefore, Tamir and Ford (2009) tested the predictions of the

    instrumental approach in the context of an interpersonal nego-

    tiation. Participants were told they would play the role of a

    landlord and negotiate with another participant, playing the role

    of a tenant who had not paid rent. Some were told that their goal

    was to get their money back immediately (i.e., a confrontational

    goal), some were told their goal was to maintain a long-termrelationship with the tenant (i.e., a collaboration goal), while

    others were given no specific instructions (i.e., the control con-

    dition). Participants then indicated what film clips they would

    like to watch and what types of memories they would like to

    recall before the negotiation.

    As predicted, participants in the collaboration-goal condition

    were more likely than others to prefer happiness-inducing ac-

    tivities, whereas participants in the confrontational-goal con-

    dition were more likely to prefer anger-inducing activities.

    1

    1.5

    22.5

    33.5

    4

    4.55

    Confrontational Nonconfrontational

    Context

    P

    reference

    ratings

    Angry activities Neutral activities

    Exciting activities

    Fig. 2. Preferences for anger-inducing, neutral, and exciting activities

    when expecting to perform confrontational and nonconfrontational tasks

    (Tamir, Mitchell, & Gross, 2008). People were likely to prefer anger-in-

    ducing activities (i.e., listening to anger-inducing music and recalling past

    events in which they were angry)when expecting to play a confrontational

    computer game (i.e.,in which thethe goal was to kill virtual enemies),but

    not when they expected to play a nonconfrontational game (i.e., in which

    thegoal was tobuildan empire). This pattern didnotdependon thenature

    of the activity that was rated (i.e., listening to music vs. recalling pastevents), suggesting that preferences were driven by the emotional tone of

    the activity.

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    Consistent with our predictions, anger was more useful for

    confrontation, as angry participants were more likely than others

    to lead their interaction partners to concede to their demands.

    Taken together, these findings demonstrate that people want to

    feel emotions that may be useful for attaining their goals, even

    when those emotions are unpleasant.

    EXPECTING FEELING BAD TO BE GOOD:

    EXPECTANCIES AND EMOTIONAL PREFERENCES

    If utility underlies emotional preferences, people should prefer

    to feel an emotion when they expect it to be useful (Fishbein &

    Ajzen, 1975). To test this hypothesis, Tamir and Ford (2009)

    asked participants who prepared to negotiate with another

    participant how useful they expected certain emotions to be.

    As expected, preferences for anger were fully mediated by the

    expected utility of anger. Participants who prepared to confront

    another participant were more likely to expect anger to be useful

    and, therefore, were more likely to want to feel angry before the

    negotiation. Regardless of goal condition, participants who ex-pected anger to be useful wanted to be angry, whereas those who

    expected happiness to be useful wanted to be happy, suggesting

    that people prefer emotions they expect to be useful, whether

    those emotions are actually useful or not.

    MOTIVES IN EMOTION REGULATION: CONSCIOUS

    VERSUS UNCONSCIOUS PROCESSES

    Emotional preferences can be conscious and deliberate, yet

    people may not always be aware of the factors that determine

    what they want to feel. Although wanting typically refers to a

    conscious desire, it can also refer to an unconscious or implicitprocess (Berridge & Robinson, 2003). Expectancies, in partic-

    ular, can often operate outside of consciousness (Roese &

    Sherman, 2007).

    Tamir, Chiu, and Gross (2007) began to explore the link

    between implicit expectancies of emotional utility and emo-

    tional preferences. To assess unconscious expectancies, par-

    ticipants completed a computer task in which speed of response

    reflected the strength of associations between fear and utility

    when avoiding threats. In the task, participants read a sentence

    describing a goal (e.g., My goal is to avoid failure) and imag-

    ined themselves pursuing it. Then an emotion term (e.g.,

    afraid) was flashed on the screen. Finally, participants saw aword or a meaningless stringof letters andindicated whether this

    was a word or not. Words in this third part of the task reflected

    high or low utility (e.g., useful or harmful, respectively).

    People respond faster to a word when it follows another word

    that is associated with it, so we predicted that participants who

    expected fear to be useful for avoiding threats would respond

    faster to high-utility words than to low-utility words following

    fear words in the context of avoidance goals. Participants who

    showed such a pattern did not expect fear to be useful for

    avoidance when asked about it explicitly. Nonetheless, they

    were significantly more likely to prefer fear-inducing activities

    before a threatening task. Thus, people may not necessarily

    be aware of why they want to feel certain emotions in certain

    situations. These findings are important, because if people are

    unaware of what determines their emotional preferences,

    they might have difficulty changing them.

    IMPLICATIONS AND FUTURE DIRECTIONS

    Research on emotion regulation has been guided by the as-

    sumption that people want to feel pleasant and avoid unpleasant

    emotions. The instrumental account of emotion regulation

    qualifies this assumption and provides an explanatory frame-

    work that gives rise to alternative testable hypotheses.

    The instrumental approach offers novel accounts of functional

    and dysfunctional emotion regulation. First, it highlights the

    benefits of promoting knowledge about the utility of emotions. If

    people know when particular emotions are useful, they may

    preferand subsequently cultivateemotions that would help themattain their goals. Such knowledge should apply to pleasant and

    unpleasant emotions, each promoting unique sets of goals.

    Existing research examines the utility of emotions with respect

    to individual goals. Future research could examine the utility

    of emotions with respect to multiple, competing goals. For

    instance, if collaboration promotes long-term well-being

    more than competition does, happiness should be more useful

    over time than anger.

    Second, the instrumental approach suggests that dysfunc-

    tional emotion regulation can result from wanting the wrong

    emotions. This could arise from pursuing goals that are inap-

    propriate in a given context (e.g., confrontational goals wheninteracting with an intimate partner) or from inaccurate expec-

    tancies of emotional utility (e.g., expecting anger to be useful for

    bonding with an intimate partner).Future research will test these

    possibilities.

    How do people know when particular emotions are useful?

    Such knowledge may be acquired through learning: Learning

    that an emotion is useful in one context should increase pref-

    erences for that emotion in that context. One implication of the

    instrumentalaccount is that it allows forthe possibility of change

    in emotional preferences. An exciting avenue for future research

    involves testing whether emotional preferences can be modified

    through basic learning mechanisms. For instance, can a personwho prefers to feel angry to secure a partners affection learn

    to prefer other feelings in that context that are less destructive?

    By asking such questions, the instrumental account holds the

    potential of promoting healthy emotional experiences.

    Finally, much of the above research examined cases in which

    people wanted to feel unpleasant emotions. However, wanting

    and liking often co-occur and may be causally related (Berridge

    & Robinson, 2003). If utility drives pleasure (Cabanac, 1992)

    and varies by context, might the hedonic quality of emotions also

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    vary by context (e.g., Andrade & Cohen, 2007)? By positioning

    emotion regulation in the broader realm of self-regulation, the

    instrumental account promises to advance our understanding

    of emotion regulation and experience.

    Recommended Readings

    Bonanno, G.A. (2001). Emotion self-regulation. In T.J. Mayne &G.A. Bonanno (Eds.),Emotions: Current issues and future directions

    (pp. 251285). New York: Guilford. An insightful chapter that

    lays the groundwork for the instrumental approach to emotion

    regulation,where emotion regulationis examined within the broader

    context of self-regulation.

    Gross, J.J. (2007).Handbook of emotion regulation. New York:Guilford.

    Provides a comprehensive review of research in the field of

    emotion regulation.

    Parrott, W.G. (1993). Beyond hedonism: Motives for inhibiting

    good moods and for maintaining bad moods. In D.M. Wegner &

    J.W. Pennebaker (Eds.), Handbook of mental control (pp. 278

    305). Englewood Cliffs, NJ: Prentice Hall. The first ground-

    breaking paper to argue that people may be motivated, at times, to

    feel bad.Tamir, M., Mitchell, C., & Gross, J.J. (2008). Hedonic and instrumental

    motives in anger regulation. Psychological Science, 19, 324328.

    The first empirical demonstration that people want to feel

    unpleasant emotions when those emotions are useful.

    AcknowledgmentsThe author would like to thank Lisa

    Feldman Barrett and Iris Mauss for their helpful comments on

    a prior version of this paper.

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