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2018 TRUCK PARTS & SERVICE www.toromonttruck.com FULL MAINTENANCE ON ALL TRUCKS MANITOBA ONTARIO NEWFOUNDLAND

2017 Truck Programs - Customer-dec2017 - · PDF file• Overhaul must be performed by a Toromont Cat location • Effective 01 January, ... • Pressure Test Boost Sensor ... C15 -

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2018 TRUCK PARTS & SERVICE

www.toromonttruck.com

FULL MAINTENANCE ON ALL TRUCKS

MANITOBA • ONTARIO • NEWFOUNDLAND

www.toromonttruck.com

TOROMONT TRUCK ENGINE CONTACTS

Rick GolfettoTruck Account Manager

[email protected]: 416-667-5859

Cell: 416-559-2753

Mark DavenportParts, Service and Marketing Manager

[email protected]: 416-667-5757

Cell: 416-346-0051

www.toromonttruck.com

2018 TRUCK PARTS & SERVICE PROGRAMS

PAGECOVERAGE PLAN PROGRAMS

ADDITIONAL INFORMATION

Free 4th Year Upgrade Precious Metal ESCFree 4th Year Upgrade Component Plus ESC4 Years OPT Discount - Option 14 Years OPT Discount - Option 2

2018 Truck Firm PricingComponent Plus, Precious Metal ESCOverhaul Protection for Trucks - OPTRemanufactured Engines ESCNotesFAQsCat Commercial Account Application FormToromont Dealers

* All programs and promotions are valid January 1, 2018 to December 31, 2018. Toromont reserves the right to withdraw or change these offers at any time without notice. Offers are subject to availability.

1234

910-11121314151620

SERVICE PROGRAMS$500 Toromont Loyalty Card PM Service/ Valve Set Combo with $100 Loyalty CardTune-Up Special with $100 Loyalty CardCAT Financing Special

5678

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

1

PROGRAM DETAILS:• 4th Year/Coverage Upgrade Free when 3 year ESC is purchased• Effective 01 January, 2018 – 31 December, 2018

PRECIOUS METALS ESC COVERAGEFOR HEAVY AND MEDIUM DUTY

FREE 4TH YEAR

PROGRAM ID: FOC-ENG-3369

2APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

PROGRAM DETAILS:• 4th Year/Coverage Upgrade Free when 3 year ESC is purchased• Effective 01 January, 2018 – 31 December, 2018

COMPONENT PLUS ESC COVERAGEFOR HEAVY AND MEDIUM DUTY

PROGRAM ID: FOC-ENG-3369

FREE 4TH YEAR

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

3

PROGRAM DETAILS:• 4th year of coverage must be purchased• Applies to Heavy Duty Engines Only• Minimum of Gold Kit + Head or Platinum Kit (or equivalent)• 4 Year OPT Discount

» ACERT: $3,250» Pre-ACERT: $2,450

• Effective 01 January, 2018 – 31 December, 2018

PROGRAM ID: NAT-ENG-396

OPT COVERAGE PROGRAM2 YEARS FREE

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

3

PROGRAM ID: NAT-ENG-396

OPT DISCOUNT PROGRAM - OPTION 14 YEARS

4APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

*If Platinum kit is used additional component qualification will be met (injector set in kit)** ACERT engine requires both turbos to be replaced***If injector is chosen optional component, must replace all 6 (set)

PROGRAM DETAILS:• 4th year of coverage must be purchased• Applies to Heavy Duty Engines Only• Gold Kit + Head or Platinum Kit (or equivalent)*

• Turbocharger(s)**• AND 1 additional component » Air compressor, VVA, Oil Cooler OR Injector set***• 4 Year OPT Discount

» ACERT: $4,250» Pre-ACERT: $3,175

• Effective 01 January, 2018 – 31 December, 2018

PROGRAM ID: FOC-ENG-3553

OPT COVERAGE PROGRAM3 YEARS FREE

4APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

PROGRAM ID:

PLUS

NAT-ENG-3136

OPT DISCOUNT PROGRAM - OPTION 24 YEARS

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

5

PROGRAM DETAILS:• Must replace the air compressor or VVA’s or oil Cooler during the overhaul to be eligible for this program.• Must have 4 Years OPT Coverage• Customer receives a $500 Toromont Loyalty Card upon eligibility by mail 4-6 weeks after invoicing, this card can be applied toward future parts and service purchases at any Toromont Cat branch• Overhaul must be performed by a Toromont Cat location• Effective 01 January, 2018 – 31 December, 2018

PROGRAM ID: FOC-ENG-3349

TOROMONT LOYALTY CARDFREE $500

4APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

PROGRAM DETAILS:

PROGRAM ID: FOC-ENG-3351

VALVE ADJUSTMENT COMBO AND$100 TOROMONT LOYALTY CARD

$100 OFF PM SERVICE

• Customer receives a $100 Toromont Loyalty Card upon eligibility by mail 4-6 weeks after invoicing• This card can be applied toward future parts and service purchases at any Toromont branch• Effective 01 January, 2018 – 31 December, 2018

• Top end set adjustment• Engine oil and filter(s)• Grease chassis• SOS sample• Drain primary air tank• Wash & test engine

• Transmissions and differential fluid level• Power steering fluid level• Radiator coolant level and concentrations• Belts and coolant hoses• Wheel seal leakage• U joints, batteries and connections

PREVENTATIVE MAINTENANCE MUST INCLUDE:SERVICE OF: INSPECTION OF:

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

7

TOROMONT SPECIAL PRICE OF $1,249.00PROGRAM ID: FOC-ENG-3348

ENGINE SERVICE, CONDITIONAND PERFORMANCE

INSPECTION

*** Receive a $100.00 Toromont Loyalty Card to be used for Future Visits! ***

PLEASE CONTACT YOUR LOCAL TOROMONT CAT BRANCH TODAY TO BOOK YOUR TRUCK IN!

Offer Valid Thru December 31, 2018

• Adjust Intake, Exhaust and VVA's Valves

• Change Coolant Filter

• Change Engine Oil

• Check all Fluid Levels

• Check Antifreeze Strength

• Check Clutch Adjustment

• Check Coolant PH Level

• Check Cruise Switch Operation

• Check Engine Brake Operation

• Check for ECM Fault Codes

• Check Fuel pressure

• Check Oil Pressure

• Check Temperature Operation

• Check Wastegate Operation

• Download Engine ECM

• Drain Primary Air Tank

• Flash to Latest Software

• Grease Chassis

• Inspect Air filter

• Inspect Ataac Core

• Inspect Battery Terminals

• Inspect Belts

• Inspect Camshaft and Followers

• Inspect Driveline

• Inspect Exhaust system

• Inspect Fan Clutch

• Inspect for Air Leaks

• Inspect for Differential Leaks

• Inspect for Fuel leaks

• Inspect for Oil Leaks

• Inspect for Transmission Leaks

• Inspect Hoses

• Inspect Light Operation

• Inspect Radiator Condition

• Inspect Suspension

• Inspect Turbo(s)

• Inspect U-Joints

• Inspect Valve and Injector Springs

• Inspect VVA Housings

• Inspect Wheels Seals

• Inspect Wipers and Operation

• Perform Cylinder Cutout test

• Perform VVA Response Test

• Pressure Test Ataac Core

• Pressure Test Boost Sensor

• Pressure Test Cooling System

• Replace Oil Filter

• Replace Primary Fuel Filter

• Replace Secondary Fuel Filter

• Take Oil Sample (SOS)

8APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

PROGRAM DETAILS:

PROGRAM ID: OTO-MLP-4658

PRODUCT SUPPORT PROGRAM

CAT FINANCINGSPECIALS

• 6 Months, no payments, 0%• 12 Months equal payments, 0%• 18 Months equal payments, 2.9%• All rates 100% subsidized by Cat *Can combine with other Programs• Effective 01 January, 2018 – 30 June, 2018

Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

2018

TRU

CK E

NG

INE

FIRM

PRI

CIN

G

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

9

BUY

3 YEA

RS, G

ET TH

E 4TH

YEAR

SEE P

AGE 2

FOR

DETA

ILSFR

EE

!FR

EE

!

10APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

BUY

3 YEA

RS, G

ET TH

E 4TH

YEAR

SEE P

AGE 1

FOR

DETA

ILSFR

EE

!FR

EE

!

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

11

QUALIFY FOR A

DISCOUNTON 4 YEARS OPT

See pages 3-4for details

12APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

13

NOTES

14APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16 Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

APPLY FOR YOUR CAT COMMERCIAL ACCOUNT TODAY TO EASE THE BURDEN OF UP FRONT TRUCK REPAIRS.SEE APPLICATION ON PAGE 16Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

15

FAQSQUESTION: What is the difference between Warranty Coverage on the Precious Metal Kits, Component Plus, and an Overhaul?

ANSWER: All of Cat parts come with a 1 year warranty that can be extended out to 4 years that covers a replacement part or contents of a Precious Metal Kit. OPT covers parts, labour and consequential damage for all parts replaced and inspected as per OPT guidelines for up to 4 years of coverage.

QUESTION: Is there a mileage or hour limitations on precious metal kit, component plusor OPT warranties?

ANSWER: There are no mileage or hour limitations on these warranties.

QUESTION: Can the Cat Commercial Card be used for any parts or service purchases?

ANSWER: Yes, up to the approved credit limited on the account.

QUESTION: Who should I contact regarding pricing on any of these Parts/Services/Warranties?

ANSWER: Contact your Local Toromont Truck Service Branch, on the inside back page, or the Product Support Reps on the inside front page of this booklet.

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(incl

udin

g cr

edit

info

rmat

ion

repo

rts)

abo

ut th

e App

lican

t fro

m ti

me

to ti

me

from

any

dea

ler

of C

ater

pilla

r pr

oduc

ts, a

ny a

ffi lia

te o

f CFC

A, a

ny c

redi

t bur

eau,

an

y cr

edit

repo

rtin

g ag

ency

, any

ref

eren

ce A

pplic

ant h

as p

rovi

ded

in th

is a

pplic

atio

n an

d fr

om o

ther

par

ties w

ith w

hom

the A

pplic

ant h

as h

ad a

fi na

ncia

l or

cred

it re

latio

nshi

p (c

olle

ctiv

ely,

the

info

rmat

ion

obta

ined

from

the

abov

e pa

rtie

s and

from

the A

pplic

ant i

n co

nnec

tion

with

this

app

licat

ion

is r

efer

red

to a

s the

“In

form

atio

n”).

The

und

ersi

gned

con

sent

s, ef

fect

ive

the

date

indi

cate

d on

the

last

pag

e of

this

doc

umen

t pac

kage

, to

the

disc

losu

re

of th

e In

form

atio

n by

such

par

ties t

o C

FCA

and

by

CFC

A to

such

par

ties a

nd th

is c

onse

nt sh

all r

emai

n ef

fect

ive

so lo

ng a

s App

lican

t and

CFC

A h

ave

an o

ngoi

ng r

elat

ions

hip.

CFC

A m

ay a

lso

use

and

disc

lose

Info

rmat

ion

for

the

purp

oses

of v

erify

ing

and

eval

uatin

g th

is a

pplic

atio

n, th

e In

form

atio

n, a

nd th

e id

entit

y an

d cr

editw

orth

ines

s of t

he u

nder

sign

ed.

Soci

al In

sura

nce

Num

bers

, bir

th d

ates

and

oth

er p

erso

nal i

dent

ifi er

s, if

prov

ided

, may

be

used

for

iden

tity

verifi c

atio

n, in

clud

ing

mat

chin

g cr

edit

reco

rds a

nd c

heck

ing

iden

titie

s aga

inst

wat

ch li

sts e

stab

lishe

d by

reg

ulat

ory

agen

cies

and

sim

ilar

bodi

es in

Can

ada

and

fore

ign

coun

trie

s. T

he u

nder

sign

ed c

onse

nts

to th

e co

llect

ion,

use

and

dis

clos

ure

of In

form

atio

n as

des

crib

ed a

bove

and

bel

ow, a

nd a

s fur

ther

des

crib

ed in

any

fi na

ncin

g ag

reem

ents

or

othe

r ag

reem

ents

res

ultin

g fr

om th

is a

pplic

atio

n or

in th

e C

FCA

Can

adia

n Pr

ivac

y

St

atem

ent a

vaila

ble

at h

ttp:

//cafi

nan

ce.c

at.c

om/c

omm

erci

alac

coun

t.

By

its si

gnat

ure

here

to, t

he p

erso

n si

gnin

g on

beh

alf o

f App

lican

t confi r

ms a

nd a

ckno

wle

dges

that

he/

s has

read

the A

pplic

atio

n an

d th

e C

usto

mer

Agr

eem

ent a

nd th

at, o

n be

half

of th

e App

lican

t, th

ey a

gree

to th

e te

rms a

nd c

ondi

tions

of

each

and

furth

er a

gres

s to

be b

ound

ther

eby.

Sign

atur

e___

____

____

____

____

____

____

____

____

____

____

____

____

_ P

rint N

ame

____

____

____

____

____

____

____

____

____

____

___

Titl

e __

____

____

____

____

____

____

____

____

_

(For

offi

ce u

se o

nly)

C

FCA

has

acc

epte

d A

pplic

ant’s

App

licat

ion

on a

nd th

is A

gree

men

t is d

ated

and

effe

ctiv

e as

of _

____

____

____

____

____

____

____

___.

Sect

ion

2 C

omm

eric

al A

ccou

nt In

form

atio

n

Sect

ion

3 B

usin

ess F

inan

cial

Info

rmat

ion

Sect

ion

4 C

ompa

ny R

efer

ence

s

Sect

ion

6 A

pplic

atio

n Te

rms a

nd C

ondi

tions

Sect

ion

1 G

ener

al In

form

atio

n

Sect

ion

5 Pe

rson

al In

form

atio

n on

Ow

ners

/ G

uara

ntor

s ( A

ttach

add

ition

al sh

eets

if n

eces

sary

)

Subm

it yo

ur c

redi

t app

licat

ion

for a

ppro

val b

y fa

x to

: 615

-341

-592

5

Financial

AUTHORIZED CARDHOLDERPROJECT NAME/COMPANY1234 5678 9012 3456

Commercial Account

“I HAVEACCESS.”

Financial

COMMERCIAL ACCOUNT

• Competitive Rates

• Flexible Terms

• Online Access 24/7

• Detailed Monthly Statements

CAT FINANCIALYou will also have access to

ranging from Machine Rebuild & Undercarriage replacement to Marine engine overhauls and On-Highway Truck engine support. Contact your local Toromont Cat branch for more details and other offers through Cat Financial Commercial Account.

SPECIAL 0% FINANCING DEALS

OPEN AN ACCOUNTTODAY!

WEB: cafinance.cat.com/commercialaccount

PHONE: 1-866-686-5024

“I HAVE PEACE OF MIND.”Whether you’re a large contractor, or an individual owner-operator, you will enjoy the convenience of one statement and one account with your Commercial Account.

“I HAVE ACCESS.”Commercial Account is accepted at participating Cat Dealers and Cat Rental stores throughout Canada. To locate participating Canadian Cat Dealers, please visit our website below.

“I HAVE KNOWLEDGE.”With your Cat Financial Commercial Account, you can conveniently make a minimum monthly payment of 10% on all your parts and service purchases.

You can also use it to pay for rentals, which are due in full the following month. Enjoy a best-in-class interest rate on your revolving balance. If the balance is paid in full each month, there is no finance charge.

You receive one easy to ready monthly statement that has all the detail you need, allowing you to track account activity by Cat® Dealer or Cat Rental Store.

CFC

A a

lso

may

col

lect

and

use

you

r cre

dit, fi n

anci

al a

nd re

late

d pe

rson

al in

form

atio

n fr

om ti

me

to ti

me

for t

he p

urpo

ses o

f: (i)

ope

ning

, adm

inis

terin

g, se

rvic

ing,

col

lect

ing

and

enfo

rcin

g yo

ur a

ccou

nt; (

ii) p

rovi

ding

pro

duct

s and

serv

ices

yo

u ha

ve re

ques

ted

from

CFC

A o

r any

of i

ts a

ffi lia

tes;

and

(iii)

com

mun

icat

ing

with

you

for t

he fo

rego

ing

purp

oses

.

Soci

al In

sura

nce

Num

bers

or o

ther

per

sona

l ide

nti fi

catio

n m

ay a

lso

be u

sed

by C

FCA

for t

he p

urpo

ses o

f mee

ting

lega

l, re

gula

tory

, aud

it, p

roce

ssin

g an

d se

curit

y pu

rpos

es (i

nclu

ding

frau

d pr

even

tion)

, and

as o

ther

wis

e pe

rmitt

ed o

r req

uire

d by

law

(inc

ludi

ng b

y fo

reig

n la

ws a

pplic

able

to C

FCA

) and

the

CFC

A C

anad

ian

Priv

acy

Stat

emen

t.

For t

he a

bove

pur

pose

s and

for p

rovi

ding

cre

dit i

nfor

mat

ion

to p

oten

tial c

redi

tors

, CFC

A m

ay d

iscl

ose

cred

it, fi

nanc

ial a

nd re

late

d pe

rson

al in

form

atio

n fr

om ti

me

to ti

me

to, a

nd c

olle

ct su

ch in

form

atio

n, fr

om: (

i) C

FCA’

s res

pect

ive

affi l

iate

s, ag

ents

and

repr

esen

tativ

es; (

ii) c

redi

t bur

eaus

and

repo

rting

age

ncie

s; (i

ii) C

ater

pilla

r dea

lers

and

bus

ines

ses a

nd fi

nanc

ial i

nstit

utio

ns w

ith w

hom

you

hav

e ha

d or

may

hav

e a fi n

anci

al re

latio

nshi

p; (i

v) th

e re

fere

nces

you

hav

e pr

ovid

ed; a

nd (v

) in

conn

ectio

n w

ith th

e co

ntem

plat

ed o

r act

ual fi

nan

cing

, ins

urin

g, se

curit

izat

ion,

sale

, ass

ignm

ent o

r oth

er d

ispo

sal o

f all

or p

art o

f CFC

A’s b

usin

ess o

r ass

ets (

incl

udin

g, w

ithou

t lim

itatio

n, a

ssig

nmen

t of y

our o

blig

atio

ns to

an

y C

ater

pilla

r dea

ler,

CFC

A a

ffi lia

te o

r an

y fi n

anci

al in

stitu

tion)

, inc

ludi

ng fo

r the

pur

pose

s of:

(a) d

eter

min

ing

whe

ther

to p

roce

ed o

r con

tinue

with

such

tran

sact

ion

or b

usin

ess r

elat

ions

hip;

(b) f

ulfi l

ling

any

repo

rting

or a

udit

requ

irem

ents

to

such

par

ties;

and

(c) t

he u

se a

nd d

iscl

osur

e of

per

sona

l inf

orm

atio

n by

such

par

ties f

or su

bsta

ntia

lly th

e sa

me

purp

oses

as d

escr

ibed

her

ein.

You

con

sent

to th

e di

sclo

sure

of s

uch

info

rmat

ion

by a

nd b

etw

een

thes

e pa

rties

and

CFC

A.

CFC

A m

ay u

se a

gent

s and

serv

ice

prov

ider

s to

colle

ct, u

se o

r pro

cess

per

sona

l inf

orm

atio

n on

its b

ehal

f, in

clud

ing

in ju

risdi

ctio

ns o

utsi

de o

f Can

ada.

In a

dditi

on, i

f you

con

sent

bel

ow, C

FCA

may

use

you

r acc

ount

and

rela

ted

pers

onal

info

rmat

ion

(incl

udin

g yo

ur p

aym

ent h

isto

ry) f

rom

tim

e to

tim

e or

dis

clos

e su

ch p

erso

nal i

nfor

mat

ion

to it

s affi

liate

s in

orde

r to

be a

ble

to a

ntic

ipat

e an

d se

rvic

e yo

ur fu

ture

nee

ds a

nd o

ffer a

dditi

onal

pro

duct

s or fi

nan

cing

opp

ortu

nitie

s. In

divi

dual

s may

with

draw

con

sent

for t

his p

urpo

se b

y co

ntac

ting

CFC

A a

t Cat

Fin

anci

al C

omm

erci

al A

ccou

nt, a

ttent

ion:

“C

usto

mer

Ser

vice

”, 2

120

Wes

t End

Av

enue

, Nas

hvill

e, T

N 3

7203

. Ind

ivid

ual a

pplic

ants

: c

heck

her

e if

you

do n

ot w

ant t

o re

ceiv

e pe

riodi

c in

form

atio

n ab

out a

dditi

onal

pro

duct

s and

fi na

ncin

g op

portu

nitie

s.

CFC

A e

mpl

oyee

s and

age

nts t

hat n

eed

acce

ss to

you

r per

sona

l inf

orm

atio

n to

fulfi

ll th

eir j

ob re

quire

men

ts w

ill h

ave

acce

ss to

you

r fi le

, whi

ch w

ill b

e ac

cess

ible

at 2

120

Wes

t End

Ave

nue,

Nas

hvill

e, T

N 3

7203

. Yo

u m

ay re

ques

t acc

ess t

o or

co

rrec

tion

of p

erso

nal i

nfor

mat

ion

in C

FCA’

s pos

sess

ion

by w

ritin

g to

the

abov

e ad

dres

s, at

tent

ion

“Cus

tom

er S

ervi

ce”.

The

fact

that

this

app

licat

ion

cont

ains

refe

renc

e to

“am

ount

of c

redi

t app

lied

for”

shal

l not

be

deem

ed a

lim

itatio

n of

liab

ility

by

App

lican

t. A

pplic

ant a

ckno

wle

dges

, agr

ees a

nd u

nder

stan

ds th

at C

FCA

may

, in

its so

le d

iscr

etio

n, re

fuse

to

exte

nd c

redi

t to

App

lican

t in

conn

ectio

n w

ith a

ny c

redi

t tra

nsac

tion.

Sect

ion

7 be

low

is th

e di

sclo

sure

stat

emen

t tha

t out

lines

man

y of

the

impo

rtant

pro

visi

ons o

f the

atta

ched

cus

tom

er a

gree

men

t. A

pplic

ant m

ay a

lso

call

1-86

6-68

6-50

24 fo

r suc

h in

form

atio

n M

onda

y th

roug

h Fr

iday

(exc

ept f

or h

olid

ays)

du

ring

the

hour

s of 7

:00

AM

to 1

0:00

PM

(EST

).

This

state

men

t set

s out

you

r cos

t of c

redi

t. A

ll ca

pita

lized

term

s use

d be

low

and

not o

ther

wise

defi

ned

will

hav

e th

e sa

me

mea

ning

as s

et o

ut in

the

custo

mer

agr

eem

ent.

Thi

s sta

tem

ent f

orm

s par

t of y

our c

usto

mer

agr

eem

ent.

Dat

e In

tere

st S

tart

s to

Acc

rue:

Int

eres

t will

be

char

ged

on a

ll Pu

rcha

se T

rans

actio

ns a

nd B

alan

ce T

rans

fers

from

the

post

ing

date

if y

ou d

o no

t pay

you

r Sta

tem

ent b

alan

ce in

full

each

mon

th.

Min

imum

Per

iodi

c Pa

ymen

t: Y

our m

inim

um p

erio

dic

paym

ent o

n yo

ur A

ccou

nt is

due

mon

thly

, on

the

due

date

of y

our S

tate

men

t and

is th

e gr

eate

r of (

i) an

y pa

st d

ue a

mou

nt, p

lus t

he fu

ll va

lue

of a

ll ne

w R

enta

l Tra

nsac

tions

plu

s 10%

of

new

Pur

chas

e Tr

ansa

ctio

ns (i

nclu

ding

Fin

ance

Cha

rges

); or

(ii)

$100

(if B

alan

ce is

less

than

$10

0, th

e m

inim

um p

aym

ent s

hall

be th

e B

alan

ce).

Initi

al A

nnua

l Int

eres

t Rat

e/C

ost o

f Bor

row

ing

expr

esse

d as

an

annu

al p

erce

ntag

e ra

te:

11.0

0 %

, whi

ch is

Tor

onto

Dom

inio

n B

ank

Prim

e (a

s of N

ovem

ber 1

1, 2

011)

, 3.0

0% p

lus 8

%.

We

do n

ot c

ompo

und

inte

rest

.

Met

hod

for

dete

rmin

ing

Ann

ual I

nter

est R

ate:

The

Ann

ual I

nter

est R

ate

is T

he T

oron

to D

omin

ion

Ban

k Pr

ime

Rat

e (th

e “I

ndex

Rat

e”) p

lus 8

%.

The

Inde

x R

ate

is p

ublis

hed

at h

ttp://

ww

w.td

cana

datru

st.c

om/N

umbe

rs/p

rime.

jsp.

The

In

dex

Rat

e fo

r any

giv

en m

onth

is se

t on

the

15th

day

of t

he p

rior c

alen

dar m

onth

.

Sam

ple

Inte

rest

Cal

cula

tions

: Fo

r any

30-

day

mon

th in

whi

ch th

e av

erag

e da

ily b

alan

ce (“

ABD

”) is

$50

0, o

r $10

00, fi

nan

ce c

harg

es b

ased

on

an sa

mpl

e an

nual

inte

rest

rate

of 1

1.25

%, a

re $

4.62

, $8.

42 re

spec

tivel

y. F

or a

ny 3

0-da

y m

onth

in

whi

ch th

e AD

B is

$50

0.00

or $

1,00

0.00

, fi n

ance

cha

rges

bas

ed o

n a

sam

ple

annu

al in

tere

st ra

te o

f 15.

25%

, are

$6.

27, $

12.5

3 re

spec

tivel

y.

Man

ner

of C

alcu

latin

g th

e C

ost o

f Bor

row

ing:

The

cos

t of b

orro

win

g in

resp

ect o

f a p

erio

d sh

all b

e ca

lcul

ated

by

mul

tiply

ing

the

porti

on o

f the

ann

ual i

nter

est r

ate

that

the

perio

d is

of o

ne y

ear b

y th

e pr

inci

pal a

mou

nt o

utst

andi

ng a

t the

en

d of

the

perio

d. Y

ou c

an a

void

fi na

nce

char

ges b

y en

surin

g th

at w

e al

way

s rec

eive

pay

men

t in

full

of y

our b

alan

ce e

very

mon

th b

y th

e Pa

ymen

t Due

Dat

e.

Non

Inte

rest

Fin

ance

Cha

rges

/Def

ault

Cha

rges

:

1.5%

late

pay

men

t fee

of R

enta

l Tra

nsac

tion

(whe

re p

erm

itted

by

law

).

1.5%

late

pay

men

t fee

of P

urch

ase

Tran

sact

ion

(whe

re p

erm

itted

by

law

).

Ret

urne

d C

hequ

e or

oth

er re

turn

ed it

em fe

e: $

25

Upo

n de

faul

t, th

e an

nual

inte

rest

rate

may

be

incr

ease

d to

the

Inde

x R

ate

plus

12%

per

ann

um.

Gra

ce P

erio

ds o

n In

tere

st: 3

0 da

ys o

n ne

w P

urch

ase

Tran

sact

ions

and

Bal

ance

Tra

nsfe

rs so

long

as y

ou p

ay th

e en

tire

bala

nce

by th

e D

ue D

ate

of y

our m

onth

ly S

tate

men

t.

Stat

emen

ts:

We

will

send

you

a st

atem

ent f

or e

ach

mon

th d

urin

g w

hich

ther

e is

any

act

ivity

or b

alan

ce o

n yo

ur A

ccou

nt.

Acc

ount

Inqu

irie

s: Y

ou m

ay c

all o

ur to

ll fr

ee n

umbe

r 1-8

66-6

86-5

024

Mon

day

thro

ugh

Frid

ay (e

xcep

t on

holid

ays)

dur

ing

the

hour

s of 7

:00

a.m

. to

10:0

0 p.

m. (

EST)

.

Paym

ent D

etai

ls, in

clud

ing

Inte

rest

Cha

rges

and

Oth

er C

harg

es: R

efer

to S

ectio

ns 5

and

6 o

f the

atta

ched

cus

tom

er a

gree

men

t.

Prep

aym

ent:

You

may

pre

pay

the

full

outs

tand

ing

bala

nce

unde

r you

r Acc

ount

at a

ny ti

me

with

out a

ny p

repa

ymen

t cha

rge

or p

enal

ty.

Des

crip

tion

of G

oods

Fin

ance

d: If

we

inte

nd to

regi

ster

a se

curit

y in

tere

st in

any

goo

ds a

cqui

red

with

cre

dit m

ade

avai

labl

e by

the A

ccou

nt, w

e w

ill d

eliv

er to

you

pro

mpt

ly a

fi na

ncin

g or

oth

er st

atem

ent c

onta

inin

g a

desc

riptio

n of

the

sam

e.

Spec

ial P

rom

otio

ns:

From

tim

e to

tim

e sp

ecia

l fi n

anci

ng te

rms m

ay b

e av

aila

ble

for t

he p

urch

ase

of c

erta

in it

ems f

rom

Dea

lers

. Th

ese

spec

ial t

erm

s will

be

disc

lose

d at

the

time

of p

urch

ase.

Cat

Fin

anci

al C

omm

erci

al A

ccou

nt C

orpo

ratio

nC

AN

AD

IAN

CU

STO

MER

AG

REE

MEN

T

1. P

artie

s to

Agr

eem

ent a

nd D

efi n

ition

s. In

this

Cus

tom

er A

gree

men

t (th

e “A

gree

men

t”),

“CFC

A”

refe

rs to

Cat

Fin

anci

al C

omm

erci

al A

ccou

nt C

orpo

ratio

n, a

Nev

ada

corp

orat

ion.

“A

ccou

ntho

lder

” re

fers

to th

e le

gal e

ntity

, par

tner

ship

or

indi

vidu

al w

hose

sign

atur

e ap

pear

s bel

ow, a

nd th

e w

ords

you

,you

r and

you

rs m

ean

the A

ccou

ntho

lder

. Th

e w

ords

we,

us a

nd o

ur m

ean

CFC

A o

r any

subs

eque

nt h

olde

r of t

he A

ccou

nt o

r any

bal

ance

s aris

ing

unde

r the

Acc

ount

. “A

ccou

nt”

mea

ns y

our c

redi

t acc

ount

with

us.

“A

ccou

ntBa

lanc

e” re

fers

to th

e ou

tsta

ndin

g ba

lanc

e on

you

r Acc

ount

at a

ny g

iven

tim

e an

d is

the

amou

nt o

n w

hich

you

r Fin

ance

Cha

rge

and

min

imum

pay

men

t sho

wn

on y

our S

tate

men

t are

ca

lcul

ated

. “B

illin

gC

ycle

” m

eans

the

perio

d of

tim

e co

vere

d by

one

Sta

tem

ent.

“D

eale

r” re

fers

to a

ny m

erch

ant i

n C

anad

a th

at is

aut

horiz

ed b

y C

FCA

to a

ccep

t the

Acc

ount

as a

met

hod

of p

aym

ent.

“Fin

ance

Cha

rges

” re

fers

to in

tere

st

and

any

othe

r cre

dit c

harg

es.

“Sta

tem

ent”

refe

rs to

the

billi

ng st

atem

ent t

hat y

ou w

ill re

ceiv

e m

onth

ly fo

r eac

h m

onth

dur

ing

whi

ch th

ere

is a

ny a

ctiv

ity o

r bal

ance

on

your

Acc

ount

.

2. C

onte

nts a

nd E

ffect

iven

ess o

f Agr

eem

ent.

This

Agr

eem

ent g

over

ns th

e Acc

ount

. Th

is A

gree

men

t inc

orpo

rate

s you

r App

licat

ion

for C

omm

erci

al F

inan

cing

(the

“A

pplic

atio

n”),

the

Dis

clos

ure

Stat

emen

t, an

d th

e ot

her d

ocum

ents

that

ar

e at

tach

ed h

eret

o or

are

refe

rred

to h

erei

n. T

his A

gree

men

t sha

ll no

t be

effe

ctiv

e un

til w

e ap

prov

e th

e App

licat

ion

at o

ur o

ffi ce

s in

Nas

hvill

e, T

enne

ssee

or s

uch

othe

r loc

atio

n th

at w

e m

ay d

esig

nate

from

tim

e to

tim

e.

3. T

ypes

of T

rans

actio

ns. Y

ou m

ay u

se y

our A

ccou

nt to

obt

ain

cred

it fo

r the

follo

win

g ty

pes o

f com

mer

cial

tran

sact

ions

, eac

h of

whi

ch w

ill b

e ad

ded

to th

e Acc

ount

Bal

ance

that

you

agr

ee to

repa

y to

us:

(a) P

urch

ase

Tran

sact

ions

. You

cha

rge

to th

e Acc

ount

the

cost

of g

oods

and

serv

ices

you

pur

chas

e fr

om a

Dea

ler (

a “P

urch

ase

Tran

sact

ion”

).

(b) R

enta

ls Tr

ansa

ctio

ns. Y

ou c

harg

e to

the A

ccou

nt th

e co

st o

f you

r ren

tal o

f equ

ipm

ent f

rom

a D

eale

r and

any

rela

ted

char

ges (

a “R

enta

l Tra

nsac

tion”

). R

enta

l Tra

nsac

tions

mus

t be

paid

in fu

ll ea

ch m

onth

by

the

Due

Dat

e

(a

s defi

ned

bel

ow) a

nd c

anno

t be

defe

rred

or “

revo

lved

” to

a fu

ture

pay

men

t dat

e. R

enta

l Tra

nsac

tions

are

diff

eren

t fro

m P

urch

ase

Tran

sact

ions

and

Bal

ance

Tra

nsfe

rs (a

s defi

ned

bel

ow) i

n th

is re

spec

t.

(c) B

alan

ce T

rans

fers

. In

the

even

t the

cur

rent

bal

ance

on

an e

xist

ing

open

acc

ount

with

a D

eale

r is t

rans

ferr

ed to

you

r Acc

ount

(a “

Bala

nce

Tran

sfer

”), s

uch

Bal

ance

Tra

nsfe

r sha

ll be

subj

ect t

o th

e sa

me

Fina

nce

Cha

rges

,

paym

ent t

erm

s, an

d ot

her t

erm

s and

con

ditio

ns o

f thi

s Agr

eem

ent t

hat a

pply

to P

urch

ase

Tran

sact

ions

exc

ept w

here

indi

cate

d ot

herw

ise.

(d) S

peci

al P

rom

otio

ns.

From

tim

e to

tim

e sp

ecia

l fi n

anci

ng te

rms (

such

as e

xten

ded

inte

rest

free

per

iods

, inc

entiv

e in

tere

st ra

tes f

or c

erta

in p

urch

ases

or r

enta

ls o

r oth

er li

mite

d tim

e sp

ecia

l pro

mot

ions

) may

be

avai

labl

e

for t

he p

urch

ase

or re

nt o

f cer

tain

item

s fro

m D

eale

rs.

Thes

e sp

ecia

l ter

ms w

ill b

e di

sclo

sed

at th

e tim

e of

pur

chas

e. P

urch

ase

Tran

sact

ions

you

mak

e du

ring

thes

e sp

ecia

l pro

mot

ions

will

be

sepa

rate

ly id

entifi

ed

on th

e

Stat

emen

t and

will

bec

ome

part

of th

e Acc

ount

Bal

ance

. If

you

r Pur

chas

e Tr

ansa

ctio

n is

defi

ned

as a

Pro

mot

iona

l Ins

tallm

ent P

urch

ase

(eac

h be

ing

an “

Inst

allm

ent”

) the

Fin

ance

Cha

rge

is c

alcu

late

d on

the

endi

ng A

ccou

nt

B

alan

ce fo

r tha

t Bill

ing

Cyc

le, a

nd is

not

cal

cula

ted

on th

e av

erag

e da

ily b

alan

ce m

etho

d.

4. L

imita

tions

on

Use

; Gen

eral

Com

me r

cial

Acc

ount

.

(a) C

omm

erci

al U

se O

nly.

EA

CH

TIM

E Y

OU

OR

AN

Y A

UTH

OR

IZED

USE

R U

SES

THE

AC

CO

UN

T, Y

OU

AG

REE

TH

AT T

HE

TRA

NSA

CTI

ON

IS F

OR

A B

USI

NES

S PU

RPO

SE A

ND

NO

T FO

R

PE

RSO

NA

L, F

AM

ILY

OR

HO

USE

HO

LD P

UR

POSE

S.

(b) C

redi

t Lim

it. Y

our A

ccou

nt h

as a

cre

dit l

imit

show

n on

the

Stat

emen

t. Y

ou a

gree

not

to a

llow

you

r Acc

ount

Bal

ance

to e

xcee

d th

e am

ount

of t

he c

redi

t lim

it. W

here

per

mitt

ed b

y la

w w

e m

ay c

hang

e yo

ur c

redi

t lim

it at

an

y tim

e.

(c) A

utho

riza

tions

. A

ll tra

nsac

tions

requ

ire o

ur p

rior a

utho

rizat

ion.

We

may

den

y au

thor

izat

ion

if yo

u ar

e in

def

ault

here

unde

r or f

or o

ther

reas

ons.

We

are

not l

iabl

e fo

r any

failu

re to

aut

horiz

e a

trans

actio

n. I

f, in

our

sole

disc

retio

n, w

e au

thor

ize

a tra

nsac

tion

that

cau

ses y

ou to

exc

eed

your

cre

dit l

imit,

you

rem

ain

liabl

e fo

r all

char

ges i

ncur

red

in c

onne

ctio

n w

ith su

ch tr

ansa

ctio

n.

5. R

ates

; Var

iabl

e R

ate

Info

rmat

ion.

Fin

ance

Cha

rges

on

your

Acc

ount

Bal

ance

will

be

calc

ulat

ed u

sing

var

iabl

e ra

tes t

hat a

re d

eter

min

ed b

y us

ing

an in

dex

rate

(“In

dex

Rat

e”) a

nd a

ddin

g th

at ra

te to

a M

argi

n (a

s defi

ned

bel

ow) t

o ar

rive

at th

e Ann

ual I

nter

est R

ate

(“A

IR”)

. T

he In

dex

Rat

e is

a v

aria

ble

rate

of i

nter

est p

er a

nnum

, equ

al to

the

rate

of i

nter

est d

eter

min

ed b

y th

e To

ront

o-D

omin

ion

Ban

k as

its p

rime

rate

for C

anad

ian

Dol

lar l

oans

as p

ublis

hed

on h

ttp://

ww

w.td

cana

datru

st.c

om/N

umbe

rs/p

rime.

jsp

or i

n an

y su

cces

sor w

ebsi

te o

r pub

licat

ion.

The

Inde

x R

ate

is se

t as o

f the

15t

h da

y of

the

prio

r cal

enda

r mon

th (t

he “

Inde

x D

ate”

). If

the

15th

day

falls

on

a Sa

turd

ay, S

unda

y or

hol

iday

, th

e In

dex

Rat

e w

ill b

e se

t on

the

next

bus

ines

s day

. The

Inde

x R

ate

does

not

nec

essa

rily

repr

esen

t the

low

est p

rime

rate

ava

ilabl

e in

Can

ada.

The

rate

s of i

nter

est u

nder

this

Agr

eem

ent a

re n

omin

al ra

tes,

and

not e

ffect

ive

rate

s or y

ield

s. Th

ein

ter e

st r

ate

paya

ble

here

unde

r is

a va

riab

le r

ate

and

ther

efor

e th

ere

may

be

freq

uent

cha

nges

in th

e co

st o

f bor

row

ing.

AIR

will

incr

ease

if th

e In

dex

Rat

e in

crea

ses o

r de

crea

se if

the

Inde

x R

ate

decr

ease

s. Th

e ch

ange

s to

thes

e va

riabl

e ra

tes w

ill b

ecom

e ef

fect

ive

on th

e fi r

st d

ay o

f you

r Bill

ing

Cyc

le th

at e

nds i

n th

e ca

lend

ar m

onth

follo

win

g th

e In

dex

Dat

e on

whi

ch su

ch c

hang

e oc

curs

. Th

e M

argi

n th

at w

ill b

e ad

ded

to y

our I

ndex

Rat

e to

cre

ate

the A

IR w

ill

be 8

.0%

per

ann

um (t

he “

Mar

gin”

). B

oth

you

and

we

inte

nd to

con

form

stric

tly to

app

licab

le u

sury

law

s. A

ccor

ding

ly, b

oth

parti

es a

gree

that

, not

with

stan

ding

any

thin

g to

the

cont

rary

her

ein,

the

sum

of a

ll co

nsid

erat

ion

that

con

stitu

tes

inte

rest

und

er a

pplic

able

law

whi

ch is

con

tract

ed fo

r, ch

arge

d, o

r rec

eive

d un

der t

his A

gree

men

t sha

ll un

der n

o ci

rcum

stan

ce e

xcee

d th

e m

axim

um la

wfu

l rat

e of

inte

rest

per

mitt

ed b

y ap

plic

able

law.

Any

exc

ess i

nter

est s

hall

be c

redi

ted

to

you

or, i

f you

r Acc

ount

shal

l hav

e be

en p

aid

in fu

ll, re

fund

ed to

you

.

Sect

ion

7 D

iscl

osur

e St

atem

ent

6. P

erio

dic

Fina

nce

Cha

rge

Cal

cula

tion.

We

calc

ulat

e th

e Fi

nanc

e Ch

arge

on

your

Sta

tem

ent b

y ta

king

the

aver

age

daily

bal

ance

(“A

DB”

) tim

es th

e nu

mbe

r of c

alen

dar d

ays i

n th

e Bi

lling

Cyc

le ti

mes

the

daily

per

iodi

c ra

te (“

DPR

”).

AD

B is

dete

rmin

ed b

y ad

ding

eac

h da

ily b

alan

ce (b

eing

the

owin

g un

der t

he A

ccou

nt a

s of t

he e

nd o

f any

day

) sub

ject

to th

e Fi

nanc

e Ch

arge

and

div

idin

g th

e su

m th

ereo

f by

the

num

ber o

f cal

enda

r day

s in

the

Billi

ng C

ycle

. DPR

is th

e

corre

spon

ding

AIR

div

ided

by

365

days

. We

do n

ot d

aily

com

poun

d Fi

nanc

e Ch

arge

s and

do

not a

sses

s Fin

ance

Cha

rges

on

Fina

nce

Char

ges.

You

can

avo

id F

inan

ce C

harg

es o

n Pu

rcha

se T

rans

actio

ns a

nd B

alan

ce T

rans

fers

by

ensu

ring

that

we

alw

ays r

ecei

ve p

aym

ent i

n fu

ll of

you

r Acc

ount

Bal

ance

eve

ry m

onth

by

the

due

date

pro

vide

d on

you

r Sta

tem

ent (

“Due

Dat

e”).

If w

e do

not

rece

ive

paym

ent i

n fu

ll of

you

r Acc

ount

Bal

ance

by

the

Due

Dat

e pr

ovid

ed o

n yo

ur

curre

nt S

tate

men

t, w

e w

ill th

en c

harg

e a

Fina

nce

Char

ge o

n th

e Pu

rcha

se T

rans

actio

ns fr

om th

e po

sting

dat

e un

til th

at a

mou

nt h

as b

een

paid

in fu

ll. W

hen

we

do n

ot re

ceiv

e pa

ymen

t in

full

of y

our A

ccou

nt B

alan

ce, F

inan

ce C

harg

es o

n Pu

rcha

se T

rans

actio

ns th

at sh

ow o

n th

e cu

rrent

Sta

tem

ent w

ill b

egin

to a

ppea

r on

the

next

Sta

tem

ent,

whi

ch w

ill th

en b

e as

sess

ed re

troac

tivel

y fro

m th

e po

sting

dat

e un

til th

e da

te o

n w

hich

that

am

ount

has

bee

n pa

id in

full.

Onc

e w

e ha

ve

rece

ived

pay

men

t in

full

of th

e Acc

ount

Bal

ance

by

the

Due

Dat

e on

you

r cur

rent

Sta

tem

ent,

any

new

Pur

chas

e Tr

ansa

ctio

ns a

fter t

hat p

aym

ent w

as re

ceiv

ed w

ill n

ot b

e su

bjec

t to

Fina

nce

Char

ges s

o lo

ng a

s we

cont

inue

to re

ceiv

e pa

ymen

t in

full

of y

our A

ccou

nt B

alan

ce e

very

mon

th b

y th

e D

ue D

ate

show

n on

you

r Sta

tem

ent.

7. O

ther

Fee

s and

Cha

rges

. W

e w

ill c

harg

e th

e fo

llow

ing

fees

and

oth

er c

harg

es:

(a) L

ate

Paym

ent F

ees.

Whe

re p

erm

itted

by

law,

(i) a

late

pay

men

t fee

in a

n am

ount

of 1

.5%

of t

he P

urch

ase

Tran

sact

ion

amou

nt o

verd

ue w

ill b

e ch

arge

d to

you

r Acc

ount

if th

e M

inim

um P

aym

ent (

as d

efi n

ed b

elow

) due

is

no

t pai

d by

the

Due

Dat

e an

d (ii

) a

late

pay

men

t fee

of 1

.5%

of t

he to

tal R

enta

l Tra

nsac

tion

bala

nce

will

be

char

ged

to y

our A

ccou

nt if

the

tota

l Ren

tal T

rans

actio

n ba

lanc

e is

not p

aid

by th

e D

ue D

ate.

(b

) Ret

urne

d Pa

ymen

t Fee

. A re

turn

ed p

aym

ent f

ee in

the

amou

nt $

25.0

0 w

ill b

e ch

arge

d to

you

r Acc

ount

for a

ny p

aym

ent y

ou m

ake

to u

s, ei

ther

by

cheq

ue o

r oth

er m

eans

, tha

t is r

etur

ned

to u

s unp

aid

or d

ishon

ored

.

8. A

ccou

ntho

lder

Lia

bilit

y; A

utho

rize

d U

sers

of t

he A

ccou

nt.

Unl

ess y

ou p

rom

ptly

not

ify u

s of y

our b

elie

f tha

t an

erro

r exi

sts, y

ou a

gree

that

the

Stat

emen

t is a

ccur

ate

with

rega

rd to

the

info

rmat

ion

prov

ided

ther

eon.

You

can

not

ify u

s of

the

nam

es o

f the

indi

vidu

als t

hat y

ou w

ish to

be

desig

nate

d as

Aut

horiz

ed U

sers

. Suc

h no

tifi c

atio

n m

ust b

e in

writ

ing.

9. P

rom

ise to

Pay

. You

agr

ee to

repa

y to

us t

he a

mou

nt o

f all

trans

actio

ns, F

inan

ce C

harg

es, a

nd o

ther

fees

and

cha

rges

cha

rged

to y

our A

ccou

nt u

nder

this

Agr

eem

ent.

You

agr

ee to

pay

at l

east

the

Min

imum

Pay

men

t sho

wn

on e

ach

Stat

emen

t by

the

Due

Dat

e. T

he “

Min

imum

Pay

men

t” is

the

grea

ter o

f (i)

any

past

due

amou

nt, p

lus t

he fu

ll am

ount

of a

ll ne

w R

enta

l Tra

nsac

tions

, plu

s 10.

00%

of t

he n

ew P

urch

ase

Tran

sact

ion

bala

nce

incl

udin

g Fi

nanc

e Ch

arge

s or (

ii)

$100

(if y

our A

ccou

nt B

alan

ce is

less

than

$10

0 th

e M

inim

um P

aym

ent s

hall

be th

e Acc

ount

Bal

ance

). E

xcep

t as p

rovi

ded

here

in w

ith re

spec

t to

amou

nts t

hat a

re b

eing

disp

uted

(but

onl

y un

til th

at d

isput

e is

reso

lved

as p

rovi

ded

here

in),

you

agre

e th

at th

e ob

ligat

ions

you

hav

e in

curre

d in

con

nect

ion

with

the A

ccou

nt a

re a

nd sh

all b

e ab

solu

te a

nd u

ncon

ditio

nal a

nd sh

all n

ot b

e af

fect

ed b

y an

y ci

rcum

stanc

es w

hatso

ever

, inc

ludi

ng a

ny ri

ght o

f set

off,

coun

terc

laim

, rec

oupm

ent,

dedu

ctio

n, d

efen

se o

r oth

er ri

ght w

hich

you

may

hav

e ag

ains

t us,

the

Dea

ler o

r the

man

ufac

ture

r of a

ny g

oods

acq

uire

d or

rent

ed b

y yo

u w

ith c

redi

t ext

ende

d by

us,

the

prov

ider

of a

ny se

rvic

es o

btai

ned

by y

ou

with

cre

dit e

xten

ded

by u

s, or

any

one

else

, for

any

reas

on w

hatso

ever

. If

an A

ccou

nt p

aym

ent i

s inv

alid

or m

isapp

lied,

we

will

reve

rse

any

cred

it pr

evio

usly

pro

vide

d fo

r suc

h pa

ymen

t. Y

ou a

re li

able

for a

ll tra

nsac

tions

mad

e by

any

A

utho

rized

Use

r eve

n if

you

did

not a

ppro

ve o

r giv

e au

thor

izat

ion

for a

spec

ifi c

trans

actio

n.

10. F

orm

and

Pla

ce o

f Pay

men

t. A

ll pa

ymen

ts ar

e du

e an

d pa

yabl

e in

Can

adia

n D

olla

rs a

nd m

ust b

e dr

awn

from

fund

s on

depo

sit in

a C

anad

ian

depo

sitor

y fi n

anci

al in

stitu

tion.

We

are

not r

equi

red

to a

ccep

t any

pay

men

t tha

t we

deem

to

requ

ire sp

ecia

l han

dlin

g. Y

ou w

ill se

nd th

e m

onth

ly p

aym

ent t

o th

e pa

ymen

t add

ress

show

n on

you

r Sta

tem

ent.

You

may

not

com

bine

any

pay

men

t on

the A

ccou

nt w

ith a

ny o

ther

pay

men

t due

any

oth

er C

ater

pilla

r ent

ity.

You

may

not

send

pa

ymen

ts to

a D

eale

r. In

the

even

t you

com

bine

a p

aym

ent o

n th

e Acc

ount

with

any

pay

men

t to

anot

her C

ater

pilla

r ent

ity o

r any

Cat

erpi

llar d

eale

r, yo

u au

thor

ize

such

Cat

erpi

llar e

ntity

or D

eale

r to

forw

ard

such

pay

men

t to

us.

11. A

lloca

tion

of P

aym

ents

. U

nles

s pro

hibi

ted

by a

pplic

able

law,

we

appl

y pa

ymen

ts in

the

follo

win

g or

der:

past

due

Fina

nce

Char

ges o

ther

than

with

resp

ect t

o In

stallm

ents,

pas

t due

Ren

tal T

rans

actio

n ba

lanc

es, p

ast d

ue P

urch

ase

T r

ansa

ctio

n ba

lanc

es, p

ast d

ue In

stallm

ent F

inan

ce C

harg

es, p

ast d

ue In

stallm

ents,

cur

rent

Insta

llmen

t Fin

ance

Cha

rges

, cur

rent

Insta

llmen

ts, c

urre

nt F

inan

ce C

harg

es o

ther

than

with

resp

ect t

o In

stallm

ents,

cur

rent

Ren

tal T

rans

actio

n ba

lanc

es, c

urre

nt P

urch

ase

Tran

sact

ion

bala

nces

, Oth

er F

ees a

nd C

harg

es a

nd a

ny o

ther

am

ount

s the

n du

e, a

nd a

ny e

xces

s am

ount

s sha

ll be

app

lied

to u

nsta

tem

ente

d ch

arge

s in

the

orde

r set

forth

her

ein.

Not

with

stand

ing

the

fore

goin

g bu

t su

bjec

t to

appl

icab

le la

w, y

ou a

gree

that

we

may

app

ly p

aym

ents

in a

ny o

rder

and

at o

ur d

iscre

tion

and

we

may

cha

nge

the

orde

r in

whi

ch w

e ap

ply

paym

ents

on y

our A

ccou

nt w

ithou

t not

ice

to y

ou.

12. P

aym

ents

Mar

ked

“Pai

d In

Ful

l”. W

e m

ay a

ccep

t let

ters

, che

ques

or o

ther

type

s of p

aym

ent s

how

ing

“pay

men

t in

full”

or u

sing

othe

r lan

guag

e to

indi

cate

satis

fact

ion

of y

our d

ebt,

with

out w

aivi

ng a

ny o

f our

righ

ts to

rece

ive

full

paym

ent u

nder

this

Agr

eem

ent.

Sat

isfac

tion

of y

our d

ebt f

or le

ss th

an th

e fu

ll am

ount

due

requ

ires a

writ

ten

agre

emen

t sig

ned

by o

ne o

f our

aut

horiz

ed re

pres

enta

tives

.

13.

Cha

nge

of In

form

atio

n. Y

ou w

ill n

otify

us i

n w

ritin

g at

leas

t 30

days

in a

dvan

ce o

f any

cha

nge

in y

our n

ame,

add

ress

or t

elep

hone

num

ber.

If w

e do

not

hav

e a

valid

add

ress

bec

ause

you

faile

d to

send

such

not

ice,

you

are

resp

onsib

le

for o

btai

ning

any

Acc

ount

mat

eria

ls th

at w

e at

tem

pted

to d

eliv

er to

you

r old

add

ress

.

14.

Your

Cre

dit I

nfor

mat

ion.

We

may

per

iodi

cally

revi

ew y

our c

redi

t sta

ndin

g by

obt

aini

ng in

form

atio

n fro

m c

redi

t rep

ortin

g ag

enci

es a

nd o

ther

s con

cern

ing

your

cre

dit h

istor

y. Y

ou w

ill p

rovi

de u

pdat

ed fi

nanc

ial i

nfor

mat

ion

to u

s upo

n ou

r req

uest.

In a

dditi

on, a

s disc

lose

d in

the

appl

icat

ion,

we

may

repo

rt in

form

atio

n ab

out y

ou to

cre

dit r

epor

ting

agen

cies

.

15.

Ret

urn

Polic

y; R

ecur

ring

Tra

nsac

tions

. If a

Dea

ler d

isclo

ses a

pol

icy

such

as “

no re

turn

s”, “

no re

fund

”, “

no re

turn

or c

redi

t with

out r

ecei

pt”,

“as

is”,

“sto

re c

redi

t onl

y”, o

r “al

l sal

es fi

nal”

, you

will

be

boun

d by

that

pol

icy

whe

n yo

u us

e yo

ur A

ccou

nt fo

r Pur

chas

e Tr

ansa

ctio

ns a

nd R

enta

ls Tr

ansa

ctio

ns fr

om th

at D

eale

r. If

you

auth

oriz

e a

Dea

ler t

o ch

arge

you

r Acc

ount

for r

epea

t tra

nsac

tions

, you

mus

t not

ify th

e D

eale

r whe

n yo

u w

ant t

o di

scon

tinue

the

repe

attra

nsac

tions

.

16. D

isput

e Ass

istan

ce. I

f you

disa

gree

with

a tr

ansa

ctio

n on

you

r Sta

tem

ent o

r hav

e a

disp

ute

with

the

Dea

ler a

bout

a tr

ansa

ctio

n, y

ou a

re re

spon

sible

for n

otify

ing

us w

ithin

30

days

from

the

Due

Dat

e of

the fi r

st St

atem

ent o

n w

hich

th

e tra

nsac

tion

appe

ars.

Onc

e yo

u ha

ve n

otifi

ed u

s of t

he d

isput

ed tr

ansa

ctio

n, w

e w

ill e

ither

(a) p

rovi

de y

ou w

ith a

disp

ute

reso

lutio

n fo

rm w

hich

you

mus

t com

plet

e an

d fa

x ba

ck to

us w

ithin

5 d

ays o

f rec

eipt

or (

b) fi

ll ou

t the

disp

ute

reso

lutio

n fo

rm w

ith in

form

atio

n th

at y

ou p

rovi

de to

us o

ver t

he te

leph

one.

We

will

then

forw

ard

the

disp

ute

reso

lutio

n fo

rm to

the

Dea

ler a

nd th

en y

ou m

ust a

ttem

pt to

reso

lve

the

disp

ute

dire

ctly

with

the

Dea

ler.

You

mus

t pro

vide

any

in

form

atio

n re

ason

ably

requ

este

d by

the

Dea

ler o

r us a

nd m

ust c

oope

rate

and

resp

ond

to th

e D

eale

r in

an e

ffort

to re

solv

e th

e di

sput

e. W

e ha

ve th

e rig

ht, b

ut n

ot th

e ob

ligat

ion,

to in

vesti

gate

and

disc

uss t

he m

atte

r with

bot

h pa

rties

with

out

the

pres

ence

of t

he o

ther

par

ty a

nd, a

fter s

uch

inve

stiga

tion,

to m

ake

a de

term

inat

ion

as to

whi

ch o

f the

two

parti

es sh

all b

e re

spon

sible

. In

the

even

t we

dete

rmin

e th

at y

ou a

re re

spon

sible

, you

agr

ee th

at y

ou w

ill p

ay th

e am

ount

of t

he

trans

actio

n an

d Fi

nanc

e Ch

arge

s will

be

calc

ulat

ed o

n th

e di

sput

ed a

mou

nt fr

om th

e da

te th

ey fi

rst a

ppea

red

on a

Sta

tem

ent.

17.

Def

ault.

You

shal

l be

in d

efau

lt he

reun

der (

i) if

you

fail

to m

ake

on th

e da

te d

ue th

ereo

f any

pay

men

t ow

ing

here

unde

r or u

nder

any

loan

agr

eem

ent,

leas

e ag

reem

ent o

r any

oth

er a

gree

men

t with

us o

r any

oth

er C

ater

pilla

r ent

ity;

(ii)

if th

ere

is a

mat

eria

l ina

ccur

acy

in a

ny re

pres

enta

tion

or b

reac

h of

any

war

rant

y by

you

(inc

ludi

ng a

ny fa

lse o

r misl

eadi

ng re

pres

enta

tion

or w

arra

nty)

in a

ny a

gree

men

t bet

wee

n us

and

you

or i

n an

y in

form

atio

n su

pplie

d by

you

to u

s; (ii

i)if

ther

e oc

curs

a d

efau

lt or

ant

icip

ator

y re

pudi

atio

n un

der a

ny g

uara

nty

exec

uted

in c

onne

ctio

n w

ith th

e Acc

ount

; (iv

) up

on th

e co

mm

ence

men

t of a

ny b

ankr

uptc

y, in

solv

ency

, rec

eive

rshi

p or

sim

ilar p

roce

edin

g by

or a

gain

st yo

u or

any

of

your

pro

perti

es o

r bus

ines

s or u

pon

your

failu

re to

pay

you

r deb

ts as

they

bec

ome

due

or u

pon

your

adm

issio

n in

writ

ing

of it

s ina

bilit

y to

pay

the

sam

e; o

r (v

) if y

ou b

reac

h an

y c

oven

ant,

cond

ition

or a

gree

men

t con

tain

ed h

erei

n. U

pon

your

def

ault,

we

shal

l hav

e al

l the

righ

ts an

d re

med

ies a

vaila

ble

to a

cre

dito

r und

er a

pplic

able

law

and

we

may

clo

se y

our A

ccou

nt w

ithou

t not

ice,

and

you

mus

t im

med

iate

ly p

ay y

our u

npai

d A

ccou

nt B

alan

ce. T

o th

e ex

tent

not

pro

hibi

ted

by

law ,

if y

ou a

re in

def

ault,

you

will

pay

our

col

lect

ion

costs

, atto

rney

s’ fe

es (i

nclu

ding

allo

cate

d co

sts fo

r atto

rney

s who

are

em

ploy

ed b

y us

), co

urt c

osts

and

all o

ther

exp

ense

s of e

nfor

cing

our

righ

ts un

der t

his A

gree

men

t. W

here

per

mitt

ed

by la

w , u

pon

a de

faul

t we

may

incr

ease

the A

IR (i

nclu

ding

any

pro

mot

iona

l AIR

) on

your

Acc

ount

Bal

ance

up

to a

Mar

gin

of 1

2.00

% th

at w

ill b

e ad

ded

to y

our I

ndex

Rat

e to

cre

ate

the A

IR th

at w

ill a

pply

to th

e Fi

nanc

e Ch

arge

s on

your

A

ccou

nt.

18.

Clo

sing

Your

Acc

ount

. You

may

clo

se y

our A

ccou

nt to

furth

er c

harg

es b

y no

tifyi

ng u

s in

writ

ing

that

you

r Acc

ount

shou

ld b

e cl

osed

. We

may

clo

se y

our A

ccou

nt o

r sus

pend

you

r cre

dit p

rivile

ges a

t any

tim

e w

ithou

t prio

r not

ice

exce

pt

as re

quire

d by

law.

In

the

even

t you

r Acc

ount

is c

lose

d, y

ou c

ontin

ue to

rem

ain

liabl

e fo

r all

char

ges a

nd a

ny fe

es th

en o

win

g or

any

mad

e in

the

futu

re.

19.

Am

endm

ent o

f thi

s Agr

eem

ent.

Sub

ject

to a

pplic

able

law,

we

may

am

end

this

Agr

eem

ent b

y ch

angi

ng, a

ddin

g or

del

etin

g an

y te

rm, c

ondi

tion,

serv

ice

or fe

atur

e (“

New

Ter

m”)

of y

our A

ccou

nt o

r of t

his A

gree

men

t at a

ny ti

me.

We

will

pro

vide

you

with

not

ice

of th

e N

ew T

erm

and

obt

ain

your

con

sent

ther

eto

to th

e ex

tent

requ

ired

by la

w. U

nles

s we

state

oth

erw

ise, a

ny N

ew T

erm

will

app

ly to

you

r Acc

ount

’s un

paid

Acc

ount

Bal

ance

and

to n

ew a

ctiv

ity o

n yo

ur

Acc

ount

. If

your

con

sent

is n

ot re

quire

d un

der a

pplic

able

law,

any

New

Ter

m w

ill b

ecom

e ef

fect

ive

imm

edia

tely

or a

s oth

erw

ise p

rovi

ded

by la

w, a

lthou

gh y

ou m

ay b

e ab

le to

avo

id a

fee

or c

harg

e by

pay

ing

your

out

stand

ing

Acc

ount

Ba

lanc

e in

full

and

clos

ing

the A

ccou

nt.

20. T

elep

hone

Mon

itori

ng. W

e m

ay li

sten

to a

nd re

cord

tele

phon

e ca

lls b

etw

een

any

of y

our r

epre

sent

ativ

es a

nd u

s or o

ur a

gent

s for

the

purp

ose

of m

onito

ring

and

impr

ovin

g th

e qu

ality

of s

ervi

ce y

ou re

ceiv

e.

21.

Not

ices

. A

ll no

tices

and

oth

er c

omm

unic

atio

ns h

ereu

nder

shal

l be

in w

ritin

g, p

erso

nally

del

iver

ed o

r sen

t by

facs

imile

or c

ertifi

ed

mai

l, re

turn

rece

ipt r

eque

sted,

add

ress

ed to

the

othe

r par

ty a

t the

add

ress

set f

orth

in th

e at

tach

ed c

redi

t ap

plic

atio

n or

at s

uch

othe

r add

ress

pro

vide

d by

such

par

ty fo

r suc

h pu

rpos

e as

such

par

ty sh

all f

rom

tim

e to

tim

e de

signa

te in

writ

ing

to th

e ot

her p

arty

; and

shal

l be

effe

ctiv

e fro

m th

e da

te o

f rec

eipt

. Not

ices

and

oth

er c

omm

unic

atio

ns fr

om

us to

you

may

be

deliv

ered

or f

urni

shed

by

elec

troni

c co

mm

unic

atio

n (in

clud

ing

e-m

ail a

nd In

tern

et w

ebsit

es) a

nd a

ny n

otic

es d

eliv

ered

pur

suan

t to

thos

e pr

oced

ures

shal

l be

deem

ed to

be

com

plia

nt w

ith a

nd e

ffect

ive

with

resp

ect t

o th

is A

gree

men

t.

22. S

ever

abili

ty.

If an

y te

rms o

f thi

s Agr

eem

ent a

re fo

und

to b

e un

enfo

rcea

ble,

all

othe

r pro

visio

ns w

ill re

mai

n in

full

forc

e.

23.

Secu

rity

Inte

rest

. To

secu

re th

e pa

ymen

t and

per

form

ance

of a

ll yo

ur o

blig

atio

ns o

win

g to

us a

nd o

ur a

ffi lia

tes n

ow o

r her

eafte

r exi

sting

, whe

ther

dire

ct o

r ind

irect

, abs

olut

e or

con

tinge

nt, a

nd w

heth

er fo

r prin

cipa

l, in

tere

st, fe

es,

pre

miu

ms,

inde

mnifi c

atio

ns, c

ontra

ct c

ause

s of a

ctio

n, c

osts,

exp

ense

s or o

ther

wise

, you

her

eby

gran

t to

us a

secu

rity

inte

rest

in a

ll go

ods a

cqui

red

with

cre

dit m

ade

avai

labl

e by

the A

ccou

nt o

r with

fund

s adv

ance

d by

us o

r our

affi

liate

s (a

nd th

e pr

ocee

ds th

ereo

f), a

nd to

the

exte

nt th

ose

good

s are

des

crib

ed in

an

invo

ice,

pur

chas

e or

der,

bill

of sa

le o

r oth

er w

ritin

g fr

om a

Dea

ler s

uch

invo

ice,

pur

chas

e or

der,

bill

of sa

le o

r oth

er w

ritin

g is

deem

ed in

corp

orat

ed h

erei

n an

d m

ade

a pa

rt he

reof

. Upo

n ou

r req

uest

you

agre

e to

pro

mpt

ly fo

rwar

d to

us s

uch

invo

ice,

pur

chas

e or

der,

bill

of sa

le o

r oth

er w

ritin

g. I

n th

e ev

ent o

f def

ault

here

unde

r, al

l of y

our c

urre

nt a

nd a

fter a

cqui

red

colla

tera

l use

d to

secu

re

oblig

atio

ns to

any

Cat

erpi

llar e

ntity

shal

l also

secu

re th

e pa

ymen

t and

per

form

ance

of a

ll of

you

r lia

bilit

ies a

nd o

blig

atio

ns to

us,

of e

very

kin

d an

d ch

arac

ter.

You

aut

horiz

e us

to ta

ke a

nd y

ou w

ill a

ssist

us i

n ta

king

, any

mea

sure

s we

deem

ad

visa

ble

in c

onne

ctio

n w

ith se

curin

g an

d/or

per

fect

ing

our i

nter

est i

n su

ch c

olla

tera

l.

24.

Gov

erni

ng L

aw.

Subj

ect t

o th

e ne

xt se

nten

ce, t

his A

gree

men

t sha

ll be

dee

med

per

form

ed in

Ten

ness

ee a

nd g

over

ned

and

cons

trued

in a

ccor

danc

e w

ith th

e su

bsta

ntiv

e la

ws o

f the

Sta

te o

f Ten

ness

ee w

ithou

t reg

ard

to th

e co

nfl ic

ts of

la

ws p

rinci

ples

ther

eof.

If a

pplic

able

law

inva

lidat

es o

r ren

ders

une

nfor

ceab

le th

e ch

oice

of l

aw st

ated

in th

e pr

ior s

ente

nce,

this

Agr

eem

ent s

hall

be g

over

ned

by a

nd c

onstr

ued

in a

ccor

danc

e w

ith th

e la

ws o

f you

r pro

vinc

e or

terri

tory

.

25.

Agr

eem

ent t

o A

rbitr

ate.

PLEA

SE R

EAD

TH

IS P

RO

VIS

ION

OF

THE

AG

REE

MEN

T C

AR

EFU

LLY.

IT

PRO

VID

ES T

HAT

MO

ST D

ISPU

TES

AR

ISIN

G H

EREU

ND

ER S

HA

LL B

E R

ESO

LVED

BY

BIN

DIN

GA

RBI

TRAT

ION

. A

RBI

TRAT

ION

REP

LAC

ES T

HE

RIG

HT

TO G

O T

O C

OU

RT,

INC

LUD

ING

TH

E R

IGH

T TO

A J

UR

Y A

ND

TH

E R

IGH

T TO

PA

RTI

CIP

ATE

IN A

CLA

SS A

CTI

ON

OR

SIM

ILA

R P

RO

CEE

DIN

G.

The

parti

es a

gree

that

they

will

end

eavo

r to

settl

e a

disp

ute

or c

laim

aris

ing

out o

f or r

elat

ing

to th

is A

gree

men

t by

med

iatio

n ad

min

ister

ed b

y th

e Co

mm

erci

al A

rbitr

atio

n an

d M

edia

tion

Cent

er fo

r the

Am

eric

as u

nder

its r

ules

bef

ore

reso

rting

to

arb

itrat

ion.

The

reaf

ter,

any

disp

ute,

con

trove

rsy

or c

laim

aris

ing

out o

f or r

elat

ing

to th

is co

ntra

ct sh

all b

e se

ttled

by

arbi

tratio

n ad

min

ister

ed b

y th

e Co

mm

erci

al A

rbitr

atio

n an

d M

edia

tion

Cent

er fo

r the

Am

eric

as in

acc

orda

nce

with

its

rule

s and

judg

men

t on

the

awar

d re

nder

ed b

y th

e ar

bitra

tor(s

) may

be

ente

red

in a

ny c

ourt

havi

ng ju

risdi

ctio

n th

ereo

f. Th

e re

quire

men

t of fi

ling

a n

otic

e of

cla

im w

ith re

spec

t to

the

disp

ute,

con

trove

rsy

or c

laim

subm

itted

to m

edia

tion

shal

l be

susp

ende

d un

til th

e co

nclu

sion

of th

e m

edia

tion

proc

ess.

Any

such

med

iatio

n or

arb

itrat

ion

shal

l be

in E

nglis

h, sh

all b

e he

ard

by o

ne m

edia

tor/a

rbitr

ator

and

shal

l be

held

in N

ashv

ille,

TN

. Su

ch m

edia

tor/a

rbitr

ator

shal

l app

ly th

e la

w o

f Te

nnes

see.

Not

hing

in th

is Se

ctio

n no

r the

exe

rcise

of a

ny ri

ght t

o ar

bitra

tion

nor t

he c

omm

ence

men

t or p

ende

ncy

of a

ny p

roce

edin

g sh

all l

imit

the

right

of a

ny p

arty

to th

is A

gree

men

t to

exer

cise

any

self-

help

righ

ts or

any

oth

er ri

ghts

or re

med

ies

avai

labl

e to

it b

y co

ntra

ct o

r app

licab

le st

atut

ory

or c

ase

law

(inc

ludi

ng b

ut n

ot li

mite

d to

the fi l

ing

of a

n in

volu

ntar

y pe

titio

n in

ban

krup

tcy,

the

right

of s

et o

ff, a

ttach

men

t, re

coup

men

t, fo

recl

osur

e or

repo

sses

sion)

with

resp

ect t

o its

ex

tens

ion

of c

redi

t, th

e pr

otec

tion

and

pres

erva

tion

of c

olla

tera

l, th

e liq

uida

tion

and

real

izat

ion

of c

olla

tera

l, th

e pr

otec

tion,

con

tinua

tion

and

pres

erva

tion

of li

en ri

ghts

and

prio

ritie

s, th

e co

llect

ion

of in

debt

edne

ss, a

nd th

e pr

oces

sing

and

paym

ent o

r ret

urn

of c

hequ

es, w

heth

er su

ch o

ccur

s bef

ore,

dur

ing

or a

fter t

he p

ende

ncy

of a

ny n

egot

iatio

n or

arb

itrat

ion

proc

eedi

ng. T

he e

xerc

ise o

f rig

hts g

rant

ed u

nder

this

para

grap

h sh

all n

ot b

e de

emed

a w

aive

r of t

he ri

ght t

o co

mpe

l ar

bitra

tion.

26.

Taxe

s. A

ny a

nd a

ll pa

ymen

ts re

quire

d to

be

mad

e by

you

und

er th

is A

gree

men

t sha

ll be

mad

e fre

e an

d cl

ear o

f and

with

out d

educ

tion

or w

ithho

ldin

g fo

r any

taxe

s; pr

ovid

ed th

at if

you

are

requ

ired

to d

educ

t or w

ithho

ld a

ny ta

xes f

rom

an

y pa

ymen

t, th

en (i

) the

am

ount

pay

able

by

you

shal

l be

incr

ease

d so

that

, afte

r mak

ing

all r

equi

red

dedu

ctio

ns o

r with

hold

ings

we

rece

ive

an a

mou

nt e

qual

to th

e su

m w

e w

ould

hav

e re

ceiv

ed h

ad n

o su

ch d

educ

tion

or w

ithho

ldin

g be

en

mad

e, (i

i) yo

u sh

all m

ake

the

requ

ired

dedu

ctio

n or

with

hold

ing,

and

(iii)

you

shal

l pay

to th

e re

leva

nt g

over

nmen

t aut

horit

y in

acc

orda

nce

with

app

licab

le la

w th

e fu

ll am

ount

ded

ucte

d or

with

held

.

20

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