2)Ffps Install Guide Dc2xx 70sp2 60452900 Reva

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© 2006-2009 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design, DocuSP®, FreeFlow® and ProfitAccelertor™ aretrademarks of Xerox Corporation or licensed in the US and/or other countries.

Sun Microsystems and Solaris are trademarks, registered trademarks, or service marks of Sun Microsystems, Inc. in the U.S. and other countries.

IPDS is trademark of International Business Machines Corporation in the United States and/or other countries.

Other product names used herein are trademarks of their respective owners.

Printed in the United States of America.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Document Revision: A (May 2009)


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FreeFlow Print Server Installation Guide for 7.0 SP-2 i

Table of Contents

1 Installation Roadmap 1Procedure 1

Determining the FreeFlow Print Server Software Installation Procedure 1

2 New Server Installation 3Overview 3

Procedure 3

2.1 Complete the Server Installation 3

2.2 Configure the Network Information (If required) 5

2.3 Change the Security Profile (if required) 6

3 FreeFlow Print Server Version Upgrade 9Procedure 9

4 Clean Installation of Solaris and FreeFlow Print Server 11Overview 11

Procedure 12

4.1 Preparation 12

4.2 Create the Customer Data Backup (optional) 13

4.3 Print the Configuration Data 134.4 Backup the License File 14

4.5 Backup the FreeFlow Print Server Configuration Data 14

4.6 Backup the User-Defined Color Destination Profiles (if required) 16

4.7 Backup the Custom Spot Colors 17

4.8 Install the Full Software Image DVD 18

4.9 Install the FreeFlow Print Server License 22

4.10 Configure the FreeFlow Print Server Software 22

4.11 Restore the Server Configuration Data 23

4.12 Re-enable Hot Folders on Restored Queues 25

4.13 Restore the User-Defined Destination Profiles (if required) 25

4.14 Restore the Custom Spot Colors (if required) 26

4.15 Set the Security Profile (if required) 26

4.16 Change the System Passwords 27

4.17 Restore the Customer Data (optional) 27


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ii FreeFlow Print Server Installation Guide for 7.0 SP-2

5 Completing the Installation 29Overview 29

Procedure 29

5.1 System Verification 29

5.2 Print Configuration Data 29

5.3 Create Server Configuration Backup Disk 30

5.4 Backup the System Data (Recommended) 31

5.5 Wrap-up 32

6 Installation Options 33Overview 33

Procedure 33

6.1 Remote Service Setup & Configuration 33

6.1.1 Preparing for Remote Services Setup & Configuration 33

6.1.2 Configuring Remote Services 346.1.3 Remote Services Registration and Acceptance 34

6.1.4 Testing Remote Services Connectivity 36

6.2 Gateway Configuration 37

6.3 Client Drivers 37

6.4 IPDS 37

6.5 Multi-National Language Upgrade 37

6.6 Add on Products (Xerox or Third Party) 37

6.7 Disk Overwrite 37

7 Appendices 39Appendix A: Solaris Installation Worksheets 39

Appendix B: Service Documentation Links 45

Appendix C: Downgrading FreeFlow Print Server Software 46

Appendix D: Remote Services 47

D.1 Troubleshooting Remote Services Problems 47

D.2 Using Remote Services at Xerox Sites 48


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FreeFlow Print Server Installation Guide for Version 7.0 SP-2 1

1Installation Roadmap Overview Section 2 New Server Installation, provides the procedure for installing and configuring the software on anew server. A new server is shipped directly from manufacturing.

Section 3 FreeFlow Print Server Version Upgrade, provides the procedure for upgrading from a previousFreeFlow 7.0 version on an existing server.

Section 4 Clean Installation of Solaris & FreeFlow Print Server Software, provides the procedure to upgradefrom FreeFlow Print Server 6.0 or to reload the Solaris Operating System, FreeFlow Print Server and ColorSupplemental 7.0 software. A clean install will remove any leftover files from previous installations orunstable situations of the operating system that may prevent the FreeFlow Print Server software frominstalling or operating correctly.

Section 5 Completing the Installation, provides the procedure that must be completed to finish theinstallation.

Section 6 Installation Options, Use this section for installation of applicable options

Determining the Installation Procedure Determine the appropriate procedure from the chart below based on the installation type:

Figure 1 - Determine the Section to Perform Based on the Installation Type

NOTE

Section 3 FreeFlow Print Server Version 7.0 Upgrade has been omitted because there are no previous 7.0versions to upgrade from. 7.0 SP-2 is the initial release. Refer to SPAR instructions to upgrade from 7.0 SP-2.

UPGRADE FreeFlow 6.0 7.0Server REPLACEMENT

File CORRUPTION

Section

2

New Server Installation FreeFlow Version 7.0Upgrade

Clean Installation of Solaris &FreeFlow Print Server

Completing theInstallation

Installation Options

Section

3 Section

4

Section

5

Section

6

UPGRADEFreeFlow 7.0 FreeFlow 7.0

New Customer

InstallationType


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2 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

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__e. The image cable is connected from the IOT interface jack to SOLO PWB in slot PCIe 0.

__f. The mouse is connected to the USB jack on the bottom of the keyboard.

__g. The keyboard is connected to top rightmost rear USB jack.

__h. The spectrophotometer is connected to the bottom leftmost rear USB jack.

__i. Power cord connected to the AC receptacle at the rear of the server.

__j. The power switch at the rear of the server is in the on position.__7. Press the power button to power on the server and monitor.

__8. Wait for the system to boot into the Reconfigure FreeFlow Print Server Screen.

__9. At the Select printer model, select the proper printer.

__10. Press the Install button.

__11. Wait for the system to boot into the FreeFlow Print Server Application.

__12. Select [Help: About FreeFlow Print Server…].

__13. Record the preinstalled FreeFlow Print Server version: 7.0 SP2 __ __ . __ __ . __ __ . XX

__14. Locate the software kit.

__15. If the preinstalled FreeFlow Print Server version recorded in step 13 is the same as or greater than theversion in the software kit then proceed to step 17.

__16. If the preinstalled FreeFlow Print Server version recorded in step 13 is less than version in thesoftware kit then upgrade the software. Proceed to Section 4.3 and complete the remainder ofSection 4.

__17. Check the monitor resolution and if required adjust the default value as follows:

__a. Select Xerox 242/252, 260 on the taskbar to minimize the FreeFlow Print Server window.

__b. Right click on the Solaris Java desktop.

__c. Select [Change Desktop Resolution].

__d. For a 19” wide screen monitor, select [1440x900] in the Resolution box.

__e. For a 17” monitor, select [1280x1024] in the Resolution box.

__f. For a 15” monitor, select [1024x768] in the Resolution box.

__g. Check the [Make default for this computer only] box.

__h. Select [Apply].__i. At the Do you want to keep this resolution? prompt, select [Keep Resolution].

__j. Select Xerox 242/252, 260 on the taskbar to open the FreeFlow Print Server window.

2.2 Configure the Network Information (If required) 10 Minutes

The server is pre-configured for IPv4 internet protocol with automatic (DHCP) IP configuration. If a static IPconfiguration, IPv6 protocol, DNS, or NIS/NIS+ are required then perform this section. Refer to WorksheetW-1 Items 2, 6, 9 in the Getting Ready for FreeFlow Installation document.

__1. Select [Logon: Logon…] in the FreeFlow Print Server window.

__2. Select [System Administrator] from the User box of the Logon window.

__3. In the Password field type: administ and press [OK].

__4. Select [Setup: Network Configuration...]. The Network Configuration window opens.

__5. In the Host Name box, enter the Hostname. Refer to Worksheet W-1 Item 3.

__6. In the Internet Protocol drop down, select the internet protocol. Refer to Worksheet W1 Item 6. Ifunsure, accept the IPv4 Enabled default setting.

__7. If IPv4 Enabled is selected then fill in the IPv4 tab as follows:

__a. In the IP Configuration Method drop down menu, select [Static].

__b. Enter the IP Address. Refer to Worksheet W-1 Item 4.

__c. Enter the Default Gateway. Refer to Worksheet W-1 Item 7 .


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__d. Enter the Subnet Mask. Refer to Worksheet W-1 Item 5.

__8. If IPv6 Enabled is selected then fill in the IPv6 tab as follows:

__a. In the IP Configuration Method drop down select the appropriate value. Refer to WorksheetW-1 Item 2.

__b. If Dynamic was selected in the previous step proceed to the step 9.

__c. Select the [Add…] button next to IP addresses.

__d. In the Add IP Address window enter the IPv6 Address, Subnet Prefix Length and press [Add].

__e. Select the [Add…] button next to Default Gateways.

__f. In the Default Gateways window enter the IPv6 Address.

__g. Select the [Add…] button.

__9. If DNS is required then fill in the DNS tab as follows. Refer to Worksheet W1 Item 9.

__a. Select the [Enable DNS] checkbox.

__b. If the network does not use a dynamic DNS server then uncheck the Enable Dynamic DNSRegistration box.

__c. Enter the Domain Name.

__d. Enter the DNS Server List.

__e. If required, enter the Domain Search List.__10. If NIS/NIS+ is required then fill in the NIS/NIS+ tab as follows. Refer to Worksheet W1 Item 9.

__a. Select the [Enable Name Service] checkbox.

__b. Select the NIS option if required. NIS+ is selected by default.

__c. If the NIS/NIS+ server is located automatically then select the Find NIS+ Server checkbox.Proceed to the next step.

__d. Enter the NIS/NIS+ Domain Name.

__e. Enter the NIS/NIS+ Server IP.

__f. Enter the NIS/NIS+ Server Name.

__11. Select [OK] to close the Network Configuration window.

__12. Select [OK] in the Information window.

__13. In the FreeFlow Print Server window, select [System: Shutdown] __14. Press the [Interrupt] button.

NOTE

Perform GP 905 Updating the System Configuration ( sys-unconfig) if configuration problems areencountered using the Network Configuration window. GP905 is located in the FreeFlow Print Server (X86)service documentation.

__15. After the shutdown has completed, power on the system.

2.3 Change the Security Profile (if required) 10 Minutes

The Security Profile is set to Low. Determine if the Security Profile must be changed. Refer to Worksheet W-

1 Item 15. Keep the profile at Low if the worksheet information is not available. Change the Security Profileas follows:

__1. Select [System Administrator] from the User box of the Logon window.

__2. Type system administrator password in the Password field, then select [OK].

__3. Select [Setup: Security Profiles].

__4. Select the desired security profile.

__5. Right mouse click and select [Set as Current] option.

__6. Select [Yes] to proceed.


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__7. Select [No] to shutdown now.

__8. From the Security Profiles window select [Close].

__9. Select [System: Shutdown…].

__10. Confirm by pressing [Interrupt]. Wait for the server to shut down.

__11. Press the power button to power on the server.

Section 2 has been completed. Proceed to Section 5 Completing the Installation.


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3FreeFlow Print ServerVersion Upgrade

Overview This is section provides a list of materials and procedural steps required to upgrade from a previous 7.0 version of FreeFlow Print Server software on an existing server (already installed at a customer’s location).

NOTE

Section 3 FreeFlow Print Server Version Upgrade has been omitted because there are no previous 7.0

versions to upgrade from. 7.0 SP-2 is the initial release. Refer to SPAR instructions to upgrade from 7.0SP-2.

Refer to Section 4 Clean Installation of Solaris and FreeFlow Print Server to upgrade from a previous6.0 version.


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4Clean Installation ofSolaris and FreeFlowPrint Server

Overview This section provides a list of materials and procedural steps required to perform a clean installation of theSolaris operating system and the FreeFlow application. This activity is typically performed when upgradingfrom FreeFlow Print Server 6.0 or to recover from a hardware problem (e.g., disk failure) or severe software

problem (e.g., corrupted file system).

Caution

• ALL information on the hard drives of the FreeFlow Print Server will be erased! Ensure the Post SaleAnalyst has been involved in backing up customer data to a proper alternate location.

• Ensure the information is available from Server Installation Worksheets located in Appendix A.

Required Media• FreeFlow Print Server 7.0 SP-2 Full Software Image for DocuColor 242/252/260

RBK – 097S04009 Platform ONLY! DVD (XS-2440 Sun Ultra 24 DFE)

OR

• FreeFlow Print Server 7.0 SP-2 Full Software Image for DocuColor 242/252/260

BTG – 400S03765 or FFA – 400S03795 Platforms ONLY! DVD (PDSi 2BS DFE)

• Blank CD – RW Discs for Backup.

Required Information• Server Installation Worksheets W1-W12 (from Getting Ready for the FreeFlow Print Server Installation).

Procedure 2-4 Hours The steps required to perform a Clean Install of Solaris & FreeFlow Print Server are as follows:

4.1 Preparation4.2 Create the Customer Data Backup (optional)4.3 Print the Configuration Data4.4 Backup the License File4.5 Backup the FreeFlow Print Server Configuration Data4.6 Backup the User-Defined Color Destination Profiles4.7 Backup the Custom Spot Colors4.8 Install the Full Software Image DVD4.9 Install the FreeFlow Print Server Software License4.10 Configure the FreeFlow Print Server Software


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4.11 Restore the Server Configuration Data4.12 Re-enable Hot Folders on Restored Queues4.13 Restore the User-Defined Destination Profiles (if required)4.14 Restore the Custom Spot Colors (if required)4.15 Set the Security Profile (If required)4.16 Change the System Passwords4.17 Restore the Customer Data (optional)

4.1 Preparation 10 Minutes

__1. Ensure the customer has removed all optional non standard issue hardware including external harddrives, portable/removable drives, and USB drives.

__2. Notify the customer that some or all of the following items may not be restored as part of theupgrade or reinstallation:

• Customized passwords

• Jobs stored on the server

• Unique third party software

• Held and/or completed jobs in Job Manager.

• Customized settings in System Preferences (e.g., Retain PDL files, Font Site Policy).

__3. Obtain customer approval for the installation. Do NOT continue with the installation withoutapproval.

__4. If IPDS is to be installed on the system, then:

__a. Locate the Xerox IPDS software disc in the IPDS software kit.

__b. Identify the version of IPDS software, e.g., 7.0 SP-2 (72.XX.XX).

__c. Identify the version on the FreeFlow Print Server Full System Image DVD

__d. If the FreeFlow Print Server and IPDS versions do not match then contact second level support.Obtain a FreeFlow Print Server Full System Image DVD that matches the IPDS version beforeproceeding to the next step.

__5. Proceed to the next section based on Figure 4.1.

Figure 4.1 – Determine the Next Section based on Recovery of Unique Data.

4.2 Create the Customer Data Backup (optional) Variable

Confirm with the Post Sale Analyst that the customer or the analyst has backed up their data prior to theupgrade. This section can add a significant amount of time to the install. If a backup is required, refer to

Data must be recovered

and

Is NOT corrupted

and

Is accessible on disc

Customer &Machine UniqueData

Backup theCustomer Data

Data does NOT need to be recovered

or

Is Corrupted

or

Is NOT Accessible on disc

Section4..4

Backup the License

Section4..2


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FreeFlow Print Server Service Documentation GP620. Verify with the Post Sale Analyst if a restore of theCustomer Data is planned.

4.3 Print the Configuration Data 10 Minutes

__1. Power on the LCD monitor and the FreeFlow Print Server if they are off.

__2. Logon as System Administrator if not logged in already:

__a. From the main menu bar select [Logon: Logon…].

__b. In the User Name box select [System Administrator].

__c. In the Password box type the system administrator password and select [OK].

__3. Select [System: UNIX Terminal Window].

__4. In the terminal window type: su .

__5. Type the root password and then press .

__6. Type: cd /export/home/xrxusr .

__7. Type: ./procfg . The message File: /export/home/xrxusr/ is displayed. Ignore the./procfg: [[: not found message.

__8. If prompted .txt file aready exists. Overwrite (y/n): type y <↵

>.__9. From the Xerox FreeFlow home screen select Print From File….

__10. Select the [Browse] button. The Browse window opens.

__11. Select [Unix File System] from the Look in box.

__12. Navigate the tree to the export/home/xrxusr folder.

__13. Select in the file list.

__14. Select the [OK] button.

__15. Select then the [Print] button.

__16. Retain the output for future reference. Note the primary network interface is reported incorrectly asunknown. For the correct network interface value refer to Appendix A Worksheet W-1 Item 1.

4.4 Backup the License File 10 Minutes

NOTE

If FreeFlow Print Server 6.0 SP software is currently installed then backup the 6.0 license in the event thesoftware must be downgraded back to 6.0. If FreeFlow Print Server 7.0 SP software is installed the 7.0license must be backed up and then restored at the conclusion of the installation.

__1. If the license file has already been backed up to CD or USB drive, then proceed to the next section.


__a. From the main menu bar select [Logon: Logon…].

__b. In the User Name box select [System Administrator].

__c. In the Password box type the system administrator password.__d. Select [OK].

__3. Open a Terminal window and login as root if not logged in already:

__a. Select [System: UNIX Terminal Window].

__b. Type: su .

__c. Type the root password. Press .


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__4. To backup the license to CD-RW perform the following:

__a. In the terminal window, type:

cp /opt/XRXnps/etc/license.dat /var/spool/XRXnps/backup

__b. Type: cd /var/spool/XRXnps/backup

__c. Type: mkisofs -l -r -o backup_image license.dat .

__d. Insert a blank CD-RW disc into the drive.

__e. Type: cdrw -O -i backup_image (notice the uppercase letter O). The backup file iswritten to the recordable disc. The disc is ejected when the process has been completed.

__f. Go to step 6.

__5. To backup the license to a USB drive perform the following:

__a. Insert the USB drive into the USB port.

__b. In the terminal window, type:

cp /opt/XRXnps/etc/license.dat /rmdisk/rmdisk0

__6. Verify the license backup can be recovered as follows:

__a. Select [Setup: Feature Licenses…].

__b. From License Manager select [Load License File…].__c. For a CD backup, push in the CD tray and select CD-RW 0 from the Save Location: Look in drop

down menu.

__d. For a USB drive select USB 0 from the Save Location: Look in menu.

__e. Verify license.dat is listed in the Files l ist on the right. Create another backup disk if it can notread by the License Manager.

__f. Select the [Cancel] button.

__g. Select the [Close] button.

__7. For a CD backup perform the following:

__a. From the main menu select [System: Eject CD].

__b. Remove the disk and label it License Backup for and and

__c. Retain the CD in a safe place for use later in the installation.

4.5 Backup the Print Server Configuration Data 15 Minutes


__a. At the FreeFlow Server, select [Logon: Logon…].

__b. Select [System Administrator] from the User box on the Logon window

__c. Type the password in the password field, then select [OK]

__2. Select [System: Backup/Restore… : Backup Configuration…].

__3. In the File Selection window, select the following items (Figure 4.5):

• Queues• Color Profiles

• User TRCs

• DFA (if not grayed out)

• Stock Database

• Tray Settings

• UNIX Accounts and Groups


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• IPDS (if not grayed out)

• Hot Folder

__4. In the File Selection window, ensure the following items are NOT selected (Figure 4.5):

• License Data

• Configuration Directory

• PostScript Print Resources

• PCL Print Resources

• TIFF Print Resources

• Basic Networking Information

• Remote Services Data

• VIPP

• Background Forms

Figure 4.5 – Configuration Backup Folder Selection

__5. To backup to a CD-RW perform the following:

__a. Insert a blank CD-RW, and wait for the LED on the drive to stop flashing.

__b. Select CD-RW 0 from the Save Location: Look in drop down menu.__6. To backup to a USB flash drive perform the following:


__b. Select USB 0 from the Save Location: Look in drop down menu.

__7. Check the Estimate Archive File Size box.

__8. Select the [Continue] button.

__9. Select [OK] to the Backup File Size Warning.

__10. Select [OK] to the Insert the CD-RW Warning.

Checkmark theseitems only:

(Skip DFA if grayedout)

(Skip IPDS if grayedout


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__11. The Configuration Backup Status window appears and the backup proceeds.

__12. For a CD –RW, the tray ejects automatically at the conclusion of the backup. Leave the CD tray openand proceed to the next step.

__13. Wait for the progress bar to indicate 100%.

__14. At the Configuration Backup Status window select [Close].

__15. For a USB drive, select the eject USB icon on the taskbar. Remove the USB drive.

__16. Insert the CD or USB drive. Wait 30 seconds for the drive to mount.

__17. If the What do you want the system to do? window appears select [Cancel].

__18. Verify the backup can be recovered as follows:

__a. Select [System: Backup/Restore… : Restore Configuration…]

NOTE

If the CD archive fails to appear in the following step then select the Close button, eject the CD and repeatsteps 16-18.

__b. For CD-RW backup select CD-RW 0 from the Look in drop down menu. Then select the cdrom0 folder in the Directory tree.

__c. For a USB flash drive select USB0 from the Look in drop down. Then select the rmdisk0 folderin the directory tree.

__d. Verify the backup archive file is listed in the Select Backup list. Create another backup if thearchive fails to appear.

__e. Select the [Close] button.

__19. For a CD-RW backup, select [System: Eject CD]. Remove the disk and label it Configuration Backup for and and

__20. Retain the CD or USB drive in a safe place for use later in the installation.

4.6 Backup the User-Defined Color Destination Profiles 15 Minutes



__b. Select [System Administrator] from the User box on the Logon window.

__c. Type the password in the password field, then select [OK].

__2. From the Main Menu select [Color: Color Profiles]

__3. From the View drop down in the upper right hand corner select [Destination].

NOTE

User-Defined profiles do not have an icon (e.g., green dot) in the first column.

__4. Determine if any User-Defined destination profiles are listed.

__5. If any User-Defined profiles are present then continue with the next step to create a DestinationProfile Backup. Otherwise, proceed to the next section.

__6. Right-click on a User-Defined Destination profile in the Color Profiles List. Additionally, click and dragto select multiple profiles within the list, and then right–click within the selection area.

__7. Select [Export…]. The Export Profiles window appears.


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__8. To backup to a CD-RW perform the following:

__a. Insert a blank CD-RW, and wait for the LED on the drive to stop flashing.

__b. Select CD-RW 0 from the Look In drop down menu.

__c. Select cdrom0 in the directory tree.

__9. To backup to a USB flash drive perform the following:

__a. Insert the USB drive into the USB port.__b. If the What do you want the system to do? window appears select [Cancel].

__c. Select USB 0 from the Look in drop down menu

__d. Select rmdisk0 in the directory tree.

__10. Select the [Export] button.

__11. For a CD-RW, in the Setup window select the [WriteDisk ] option and then the [OK] button.

__12. The CD ejects automatically at the conclusion of the backup. Leave the CD tray open and proceed tothe next step.

__13. Wait for the Exporting profile…Done prompt and then select [OK].


__15. In the Export Profiles window select the [Close] button.

__16. For a USB drive, select the eject USB icon on the taskbar. Remove the USB drive.__17. Insert the CD or USB drive. Wait 30 seconds for the drive to mount.


__19. Verify the backup can be recovered as follows:

__a. In the Color Profiles window, right-click on a User-Defined profile.

__b. Select [Import…].

__c. For a CD-RW backup select CD-RW 0 in the Look In drop down.

__d. For a USB flash drive backup select USB0 from the Look in drop down.

__e. Verify the backup archive file (e.g., icc_data.tar) is listed in the Files list. Create another backupif the archive fails to appear.

__f. Select the [Cancel] button.

__g. Select the [Close] button.

__20. For a CD-RW backup, select [System: Eject CD]. Remove the disk and label it User-DefinedDestination Profiles for and and .

__21. Retain the CD or USB drive in a safe place for use later in the installation.

4.7 Backup the Custom Spot Colors 15 Minutes



__b. Select [System Administrator] from the User box on the Logon window.

__c. Type the password in the password field, then select [OK].

__2. Select [Color: Spot Color List…]

__3. From Spot Color List dropdown menu, select [Custom].

__4. Determine if any custom spot colors are listed.

__5. Select the [Close] button.

__6. If any custom spot colors are listed then continue with the next step to create a backup. Otherwise,proceed to the next subsection.

__7. Open a Terminal Window and login as root if not logged in already:

__a. Select [System: UNIX Terminal Window]


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__b. Type: su

__c. Type the root password. Press

__8. To backup the spot colors to a CD-RW perform the following:

__a. In the terminal window type:

cp /opt/XRXnps/configuration/pantone_custom /var/spool/XRXnps/backup

__b. Type: cd /var/spool/XRXnps/backup __c. Type: mkisofs -l -r -o backup_image pantone_custom .

__d. Insert a blank CD-RW disc into the drive and waitr for the LED on the drive to stop flashing.

__e. Type: cdrw -O -i backup_image (notice the uppercase letter O). The backup file iswritten to the recordable disc. The disc is ejected when the process has been complete.

__f. Remove the disk and label it Custom Spot Colors for and and


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__8. Insert the Full Software Image DVD into the drive. The system boots from the DVD and the LED onthe on the DVD drives flashes periodically.

__9. At the GNU GRUB screen take no action. Install Solaris for FreeFlow Print Server is selectedautomatically.

__10. The screen blanks and the Sun OS Release 5.10 initiates. During this period messages appear forconfiguring devices, event warnings, configure interfaces, setting up Java, extracting windowing

system, and searching for configuration files.__11. After about 3 minutes, the Solaris Welcome screen is displayed. Press .

__12. The Network Connectivity screen is displayed. Select [Networked], then .

NOTE

The primary network interface is reported incorrectly as unknown in the procfg output.

__13. The Configure Multiple Network Interfaces screen appears. Perform the following:

• For the PDSi 2B/2BS server, select bge0 and then press .

• For the XS2440 (Ultra 24) server, select e1000g0 and then press .

__14. The DHCP screen is displayed. If DHCP is used select [Yes] then . Otherwise, accept [No] asthe default. Refer to Worksheet W-1 Item 2.

__15. If DHCP was selected in the previous step then proceed to step 19.

__16. The Host Name screen is displayed. Enter the host name, then . Refer to Worksheet W-1Item 2.

Caution

• Do not use the numeric keypad on the right of the keyboard to enter data. The Zero (0) and Decimalpoint (.) keys on the keypad do not function.

• The Backspace (←) key will not delete the preceding character when the Num Lock key is selected.Ensure the Num Lock key remains off during this section.

__17. The IP Address screen is displayed. Enter the IP address, then . Refer to Worksheet W-1 Item4.

__18. The Netmask screen is displayed. Enter the netmask and then . Refer to Worksheet W-1 Item5.

__19. The IPv6 screen is displayed. Select the appropriate value, then . Refer to Worksheet W-1Item 6.

__20. If [Yes] was selected for DHCP in step 14 proceed to step 23.

__21. The Set the Default Router screen is displayed. Select the appropriate option, and then press. Refer to Worksheet W-1 Item 7 .

__22. If [Specify One] was selected for the Set the Default Router , enter the Default Route IP address.

Press . Refer to Worksheet W-1 Item 7 .__23. The Kerberos Security Policy screen is displayed. Select the appropriate value and click . If no

value is provided, select [No]. Refer to Worksheet W-1 Item 8.

__24. The Name Service screen is displayed. Select the appropriate service. Press . Refer toWorksheet W-1 Item 9 in this step.

• If NIS or NIS+ was selected, then go to Step 24a.

• If LDAP was selected, then go to Step 24d.

• If DNS was selected, then go to Step 24g.


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• If NONE was selected proceed to Step 25.

__a. NIS or NIS+ only: The Domain Name screen is displayed. Enter the domain name. Press.

__b. NIS or NIS+ only: The Name Server screen is displayed. To have the system locate the NIS orNIS+ server automatically, select [Find one], , and then go to Step 25. To enter theinformation manually, select [Specify one], , and proceed to Step 24c.

__c. NIS or NIS+ only: The Name Server Information screen is displayed. Enter the host name andIP address. Press , and then proceed to Step 25.

__d. LDAP only: The Domain Name screen is displayed. Enter the LDAP Domain name. Press.

__e. LDAP only: The LDAP Profile screen is displayed. Enter the Profile name and Profile server IPaddress. Press .

__f. LDAP only: The LDAP Proxy Bind Information screen is displayed. Select the appropriateinformation. Press . Continue with Step 25.

__g. DNS only: The DNS screen is displayed. Enter the Domain Name information. Press .

__h. DNS only: The DNS Server Address screen is displayed. Enter the Server’s IP address(es). Press.

__i. DNS only

: TheDNS Search List

screen is displayed. Enter the appropriate information. Press.

__25. At the NFSv4 Domain Name prompt, select the appropriate value. Refer to Worksheet W-1 Item 15. For most cases, accept Use the NFSv4 domain derived by the system and press to continue.

__26. If Specify a different NFSv4 domain was selected in the previous step then enter the NFSv4 DomainName. Refer to Worksheet W-1 Item 15. Press to continue.

__27. At the Time Zone screen, perform the following:

__a. Select Geographic Continent/Country/Region, and then press .

__b. The Continent and Country screen is displayed. Double-click the appropriate selection. Refer toWorksheet W–1 Item 10.

__c. Click the appropriate selection for Country or Region.

__d. Select the Time Zone, and then press . Refer to Worksheet W–1 Item 11.

__28. The Date and Time screen is displayed. Ensure the date and time are accurate. Update the screen (ifrequired), and then click .

__29. The Confirm Information screen is displayed. Inspect the Selection Summary information to ensure itis correct. If any information is incorrect then use the following procedure to make a change:

__a. Select to navigate back to the appropriate screen.

__b. Enter the change.

__c. Select until the Confirm information screen appears.

__30. At the Confirm Information screen select .

__31. If an Error window is raised then use the following procedure to recover:

__a. Make note of the error (e.g. DNS Name Server)

__b. Select .

__c. From the Confirm Information screen select .

__d. In the Root Password screen press the key repeatedly to erase the prefilledvalues. Then type service! into each box.

__e. Select to navigate back to the appropriate screen.

__f. Make the necessary changes.

__g. If a DNS error was raised and the DNS information is entered correctly go the Name Service screen and select None. DNS must be configured at the conclusion of the installation.

__h. Select until the Confirm information screen appears.


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__i. At the Confirm Information screen select .

__32. The Solaris Install JumpStart window appears briefly.

__33. At the Data Overwrite and System Backup Configuration screen perform the following:

__a. If the optional Data/Disk Overwrite feature is used then check the Create Data OverwritePartition option box. Refer to Worksheet W-1 Item 13.

__b. If additional backup space is required adjust the slider under How much space do you want toset aside for Backups. Otherwise, leave the slider at the default value. Refer to Worksheet W-1 Item 14. Leave the slider at the default value if the worksheet information is not available.

__c. Select .

__34. The Solaris Install JumpStart window appears and the software installs unattended for the next 20 minutes. Wait for the DVD to finish loading. Progress is indicated in the JumpStart window. At theconclusion of the software load the system will prompt for a reboot. It is necessary to remove theDVD from the drive during the BIOS stage of the reboot.

Caution

After pressing in the following step, press and release the eject button on the DVD drive immediatelyafter the system reboots into the BIOS POST screen and the LED on the drive begins flashing. Continue to

press and release the eject button until the tray ejects. If the disc is not ejected then the system will bootfrom the Full Software DVD and the Installation will repeat into the Solaris welcome screen.

__35. At the Please press ENTER to complete the install and reboot this DFE prompt, press . The serverreboots.

__36. Press the eject button and remove the Full System Image DVD once the system boots into BIOSPOST screen and the LED on the DVD drive begins flashing.

Caution

If the Full System Image DVD was not ejected then it is possible to continue by performing the followingstep.

__37. Use the following steps to recover if the System Image DVD was not ejected:

__a. Press and hold the power button to power down the server.

__b. Press the power button to power on the server.

__c. Press the eject button and remove the Solaris DVD.

__d. The server boots from the hard drive. Proceed with the next step.

__38. At the GRUB screen take no action. FreeFlow Print Server (default) is selected automatically.

NOTE

The system will appear to hang for about 3 minutes at the Console login prompt while the swap file is beingcreated. This is normal during the first boot. Ignore the map device messages.

__39. The Console login prompt appears for a few minutes. Do not type any input.

__40. The Solaris Java Desktop appears.

__41. The Reconfigure Free Flow Print Server screen appears.

__a. At the Select printer model prompt, ensure the correct printer model is selected.

__b. Press the Install button. The Reconfiguration FFPS screen closes.

__42. The FreeFlow Print Server main window opens after about two minutes.

__43. Wait for the License Manager Window to open.


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4.9 Install the Software License 10 Minutes

Caution

Do not attempt to install a FreeFlow Print Server version 6.0 license backup in this section.

__1. If a FreeFlow Print Server 7.0 license has already been backed up to CD, USB drive or UNIX file serverproceed to step 3.

__2. Obtain a 7.0 software license from GSN and save it to CD, USB flash drive, or UNIX file server.Procedures are located in FreeFlow Print Server Service Documentation GP440.

__3. In the License Manager window select [Load License File …]. The Select License File window isdisplayed.

__4. If the license is located on a UNIX file server navigate to the appropriate folder in the tree andproceed to step 7.

__5. If the license is on CD:

__a. Insert the CD into the drive and wait for the LED on the drive to stop flashing.

__b. In the What do you want the system to do? window select [Cancel].

__c. Select [CD-RW 0] from the Look In box.__6. If the license is on USB drive:


__b. Select [USB 0] from the Look In box.

__7. Select the license file from the file list then select [OK].

__8. Select [Close] to close the License Manager window.

__9. At the System must be restarted now prompt, select [Restart Now].

__10. Wait for FreeFlow Print Server main screen to open.

__11. For a CD backup, select [System: Eject CD]. Remove the license CD and retain in a safe place.

__12. For a USB backup, select the Eject USB icon on the taskbar. Remove the USB drive.

4.10 Configure the FreeFlow Print Server Software 10 Minutes

__1. Set the xrxusr password, as follows:

__a. On the taskbar, select DocuColor 242/252/260 Digital Color Printer/Copier to minimize theFreeFlow Print Server window.

__b. Right click on the Solaris Java desktop and select Open Terminal.

__c. In the terminal window type: su .

__d. Type service! .

__e. In the terminal window type: passwd xrxusr .

__f. At the New Password prompt, type: xrx123 .

__g. At the Re-enter Password prompt, type: xrx123 .

__h. In the Terminal window, type exit .

__2. Check the monitor resolution and if required adjust the resolution as follows:

__a. Right click on the Solaris Java Desktop.

__b. Select [Change Desktop Resolution].

__c. For a 19” wide screen monitor, select [1440x900] Resolution.

__d. For a 17” monitor select [1280x1024] Resolution.

__e. For a 15” monitor select [1024x768] Resolution.


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__f. Check the [Make default for this computer only] box.

__g. Select [Apply].

__h. At the Do you want to keep this resolution? prompt, select [Keep Resolution].

__i. On the taskbar, select DocuColor 242/252/260 Digital Press to open the FreeFlow Print Serverwindow.

__3. If the monitor resolution was changed from the default value in the previous step there needs to be asystem shutdown to preserve the new setting. If a configuration restore will be performed thenproceed to the next section where a shutdown will be executed. Otherwise, perform a shutdown nowas follows:



__c. Type the system administrator password then select [OK].

__d. Select: [System: Shutdown…].

__e. Press the [Interrupt] button.

__f. Wait for the server to power off, then press the power button to power on the server.

__g. Wait for the Free Flow Print Server main screen to appear.

4.11 Restore the Server Configuration Data 10 Minutes

Perform this section if a Configuration Backup CD or USB flash drive backup is available.

__1. Logon as System Administrator if not logged on already:



__c. In the password field type administ and then select [OK]

__2. Select [System: Backup/Restore… : Restore Configuration…].

__3. For CD-RW backup perform the following:

__a. Press the eject button on the CD drive.

__b. Insert the CD-RW, and wait for the LED on the drive to stop flashing.

__c. At the What do you want the system to do prompt? select [Cancel].

__d. In the Look In drop down menu select CD-RW 0.

__e. Select cdrom0 in the tree

__4. For USB flash drive backup perform the following:


__b. At the What do you want the system to do prompt? select [Cancel].

__c. In the Look In drop down menu select USB 0

__d. Select rmdisk0 in the tree.

NOTE

If a server busy error is raised or the backup archive fails to appear in the following step, select the Close

button and then repeat this subsection.

__5. The backup archive appears in the Select Backup list.

__6. Double click the backup archive to restore under Select Backup.

__7. The list of folders available for restore appears under Select Files on the right.


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Figure 4.11 – Items to Exclude from the Restore

__8. In the File Selection window, ensure the following items are NOT selected (Figure 4.11):

• License Data

• Configuration Directory

• PostScript Print Resources

• PCL Print Resources

• TIFF Print Resources

• Basic Networking Information• Remote Services Data

• VIPP

• Background Forms

__9. Uncheck any other folders to exclude from the restore. Leave the folders checked if unsure.

__10. Select [Continue].

__11. Select [OK] to the Warning window. The Configuration Restore Status window appears with progressand status indicated.

__12. Select [OK] to the Information window indicating the restore completed.

__13. Select [Close] in the Configuration Restore window.

__14. Remove the CD or USB drive and store in a safe place.

__15. Select: [System: Shutdown…].__16. Press the [Interrupt] button.

__17. Wait for the server to power off, then press the power button to power on the server.

__18. Wait for the Free Flow Server main window to appear.

Ensure these itemsare not checked:


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4.12 Re-enable Hot Folders on Restored Queues 10 Minutes

Perform this section if a Configuration Backup was restored in the previous section.

__1. At the FreeFlow Server, select [Logon: Logon…].

__2. Select [System Administrator] from the User box on the Logon window.

__3. In the password box, type the administrator password and then select [OK]

__4. Select [Queue Manager…]

NOTE

Enabled Hot Folders have an icon (e.g., orange folder) to the right of the Queue name.

__5. Determine if any Hot Folders are enabled.

__6. If any Hot Folders are enabled then continue with the next step to disable the Hot Folder. Otherwise,proceed to the next subsection.

__7. Right-click on the first queue with a Hot Folder.

__8. Select [Hot Folder: Disable Hot Folder].

__9. Record the Queue Name. The Hot Folder on this queue will need to be re-enabled later.

__10. Repeat steps 7-9 and disable each remaining Hot Folder in Queue Manager.

__11. Once all the Hot Folders have been disabled, select [Close] to exit Queue Manager.

__12. Select [Queue Manager…].

__13. Right click on the first queue that had a Hot Folder disabled in steps 7-9

__14. Select [Hot Folder: Enable Hot Folder].

__15. On each remaining queue, repeat steps 13-14 to re-enable the Hot Folder.

__16. Once all the Hot Folders have been re-enabled, select [Close] to exit Queue Manager.

4.13 Restore the User-Defined Destination Profiles 10 Minutes

Perform this section if a User-Defined Destination Profile backup was created earlier.

__1. Logon as System Administrator if not logged on already:__a. At the FreeFlow Server, select [Logon: Logon…].


__c. In the password field type administ and then select [OK].

__2. Select [Color: Color Profiles] from the main menu.

__3. From the Profile dropdown select [Import…]. The Import Profiles window appears.

__4. For CD-RW backup perform the following:

__a. Press the eject button on the CD drive.

__b. Insert the User Defined Destination Profile Backup CD, and wait for the LED on the drive tostop flashing.

__c. At the What do you want the system to do prompt? select [Cancel].

__d. At the Look in drop down menu select CD-RW 0

__5. For USB flash drive backup perform the following:


__b. At the What do you want the system to do prompt? select [Cancel].

__c. At the Look in drop down menu select USB 0.

__6. Select the backup archive file (e.g., icc_data.tar) in the Files list.



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__8. The profiles are imported.

__9. The CD-RW ejects automatically at the conclusion of the restore.

__10. Remove the CD-RW or USB flash drive and retain in a safe place.

__11. Select the [Close] button.

__12. Select [OK] at the information prompt.

4.14 Restore the Custom Spot Colors (if required) 10 Minutes

Perform this section if a custom spot color backup was created earlier.




__c. In the password field type administ and then select [OK].

__2. Open a terminal window as follows:

__a. From the main menu select [System: Unix Terminal Window]

__b. In the terminal window type: su

__c. Type: service! __3. For a CD backup, press the eject button on the CD drive and insert the Custom Spot Colors CD.

__4. For a USB backup, insert the USB drive.

__5. At the What do you want the system to do prompt? select [Cancel].

__6. For a CD backup type: cd /cdrom/cdrom0 in the terminal window.

__7. For a USB backup type: cd /rmdisk/rmdisk0

__8. Type the following:

cp pantone_custom /opt/XRXnps/configuration/pantone_custom

__9. Type: cd /opt/XRXnps/configuration

__10. Type: chmod 644 pantone_custom

__11. Type: chgrp xrxgrp pantone_custom

__12. For a CD backup, select [System: Eject CD] and remove Custom Spot Colors CD.

__13. For a USB backup, select the Eject USB button on the Taskbar and remove the USB drive.

__14. Select [System: Restart]

4.15 Set the Security Profile (if required) 10 Minutes

The security profile is currently set to Low. If required change the security level. Refer to Appendix AWorksheet W-1 Item 16. Leave the profile at the current level if the worksheet value is not available.




__c. In the password field type: administ, then select [OK].

__2. Select [Setup: Security Profiles].

__3. Select the desired security profile. Refer to Worksheet W-1 Item 16. Keep the profile at Low if theworksheet value is not available.

__4. Right mouse click and select [Set as Current] option.

__5. Select [Yes] to proceed.

__6. Select [No] to shutdown now.

__7. From the Security Profiles window select [Close].


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__8. Select [System: Shutdown…].

__9. Confirm by pressing [Interrupt].

__10. Wait for the server to power down and then press power button to power on the server.

4.16 Change the System Passwords 5 Minutes

NOTE The system passwords are currently set to the following default values:

• System Administrator : administ

• Operator : operator

• User: user

• cse: service!

__1. Change the CSE FreeFlow Print Server logon password as follows:

__a. In the FreeFlow Print Server window select [Logon: Logon…].

__b. In the Logon window User Name box, type: cse.

__c. In the Password box, type service! then select [OK].

__d. From the FreeFlow Print Server window select [System: Diagnostics]. __e. Logon as Customer Service Engineer with password service!.

__f. Select the icon in the upper left corner and then [Change Password].

__g. In the Change Password window Old Password box, type: service!

__f. Select and enter a new cse password into the New Password box.

__g. Enter the new password into the Retype New Password box.

__h. Select the [Apply] button.

__i. Exit Diagnostics using [SCP-Call Closeout].

__2. Enter the customer’s chosen passwords for System Administrator and Operator. If the customer’spasswords are not available then keep the default passwords and proceed to the next section.

__a. In the FreeFlow Print Server window select [Logon: Logon…].

__b. In dropdown box, select System Administrator.

__c. In the Password box, type administ then select [OK].

__d. From the FreeFlow Print Server window select [Logon: Change Password…].

__e. In the Change Password window Old Password box, type administ.

__f. Select and enter a new password into the New Password box.

__g. Enter the new password into the Retype New Password box.

__h. Select the [OK] button.

__i. At the Information window select the [OK] button.

__j. Repeat steps 2a-2i and change the operator password.

4.17 Restore Customer Data (optional) Variable Remind the Post Sale Analyst that the customer’s data can be restored once the install is completed. Referto FreeFlow Print Server Service Documentation GP621.

Section 4 has been completed. Proceed to Section 5 Completing the Installation


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5Completing theInstallation

Overview This section provides the list of required materials and steps for completing the installation of FreeFlowPrint Server Software.

Required Media• Blank CD-RW Discs for Backup

Required Information• Server Installation Worksheets (from Getting Ready for the FreeFlow Print Server Installation).

Procedure 30-45 Minutes The steps required to install software on a new server are as follows:

5.1 System Verification5.2 Print the Configuration Data5.3 Backup the Configuration Data

5.4 Backup the System Data (Recommended)5.5 Wrap Up

5.1 System Verification 10 Minutes

Skip this section and proceed to section 5.3 if this a new server install and the press print engine installationhas not been completed.

__1. Select [FreeFlow Print Server: Logon…].

__2. Select [System Administrator] from the User box on the Logon window.

__3. Type the password in the password field, then select [OK].

__4. Ensure the Printer is powered on.

__5. Ensure the paper trays are programmed for the proper stock size and type.

__6. Clear any faults in the faults and messages window.

__7. From the FreeFlow Print Server main screen, select the [Print Test Page…] icon under Services.

5.2 Print the Configuration Data 10 Minutes

__1. From FreeFlow Print Server select [System: UNIX Terminal Window].

__2. Type: su .

__3. Type the root password and then press .


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__4. Type: cd /export/home/xrxusr .

__5. In the terminal window type: ./procfg . The message File: /export/home/xrxusr/”is displayed. Ignore the ./procfg: [[: not found message.

__6. If the file already exists, select y .

__7. From FreeFlow Print Server select Print From File.

__8. Select the [Browse] button. The Browse window opens.__9. Select [File System] from the Look in box.

__10. Navigate the tree to the export/home/xrxusr folder.

__11. Select in the file list.


__13. Select then the [Print] button.

__14. Retain the output for future reference. Note the primary network interface reported in the output isalways unknown. This is incorrect. For the correct network interface value refer to Appendix AWorksheet W-1 Item 1.

5.3 Backup the Configuration Data 15 Minutes

Figure 5.3 – Backup Folder Selection




__c. Type the password in the password field, then select [OK]

NOTE

If a server busy error is raised or the backup archive fails to appear in the following step, select the Closebutton and then repeat this section.

__2. Select [System: Backup/Restore… : Backup Configuration…].

__3. In the File Selection window, select All folder at the top level (Figure 5.3).

__4. Press the eject button on DVD drive, insert a blank CD-RW into the drive and wait for the LED to stopflashing.

__5. Select CD-RW 0 from the Save Location: Look in drop down menu.

__6. Ensure the “Estimate Archive File Size” box is checked.

__7. Select the [Continue] button.

Select the AllFolder:


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__8. Select [OK] to the Backup File Size Warning.

__9. Select [OK] to the Insert the CD-RW Warning.

__10. The Configuration Backup Status window appears and the backup proceeds. The LED on the DVDdrive illuminates for about 5-10 minutes while data is written. Wait for the progress to indicate100%.

__11. At the Configuration Backup Status window select [Close].

__12. Verify the backup CD can be recovered as follows:

__a. Select [System: Backup/Restore… : Restore Configuration…]

__b. Select CD-RW 0 from the Look in drop down menu.

__c. Select the cdrom0 folder in the Directory tree.

__d. Verify the backup archive file is listed in the Select Backup list. Create another backup CD if thearchive fails to appear.

__e. Select the [Close] button.

__13. Select [System: Eject CD].

__14. Remove the disk and label it Configuration Backup for and and

__15. Retain the CD in a safe place for use later in the installation.

5.4 Backup the System Data (Recommended) 15-90 Minutes

NOTE

In the event the backup data must be recovered refer to FreeFlow Print Server Service Documentation GP603. A System Restore CD is required for data recovery.

If time permits perform a system backup. Ask the customer to perform a system backup weekly if possible.

__1. At the FreeFlow Print Server, select [Logon: Logon…]

__2. Select [System Administrator] from the User box in the Logon window.

__3. Type the password in the password field, then select [OK].

__4. Select [System: Backup/Restore… : Backup System to Unix File System…]

__5. Ensure /XRXbackup is selected in the Directory box

__6. Select [OK]

__7. At the Warning window “FreeFlow Print Server will be shutdown automatically ” select [OK]

__8. Wait for the server to power down

__9. Press the power button to power on the server

__10. At the Please enter root password prompt, type the root password. Press

__11. At the CAUTION: Do you want to continue (Y/N)? prompt type: y then . Do NOT interrupt thebackup while in progress

__12. Wait for the Backup Operation Completed Successfully to appear.

__13. At the Type any character to continue with the boot process prompt, type any character then . __14. The system boots into FreeFlow Print Server.

5.5 Wrap up 15 Minutes

__1. Locate the hardcopy of the Service Log.

__2. Store the Server Installation Worksheets (Appendix A) and the Procfg system information with theService Log. This information is required whenever the server software is reinstalled.


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__3. Inform the Customer System Administrator that the root password and all other passwords should bechanged.

__4. The Customer System Administrator can now add virtual printers and/or users to the FreeFlow PrintServer.

__5. The Customer System Administrator can update additional client workstations

Section 5 has been completed. Proceed to Section 6 Installation Options.


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6Installation Options Overview This section provides the procedures and links for the installation of applicable connectivity options.

Procedure The steps required to install software on a new server are as follows:

6.1 Remote Services Setup & Configuration

6.2 Gateway Configuration6.3 Client Drivers6.4 IPDS6.5 Multi-National Language Upgrade6.6 Add on Products (Xerox or Third Party)6.7 Disk Overwrite

6.1 Remote Services Setup & Configuration

6.1.1 Preparing for Remote Services Setup & Configuration

__1. Ensure that the FreeFlow Print Server is connected to the Customer’s network and not ripping orprinting jobs (idle)

__2. Ensure that the customer has purchased an FSMA Agreement.

__3. Locate Installation Worksheet W-11 (Remote Services) in the Getting Ready for the FreeFlow PrintServer Installation document. Information provided by this worksheet is critical for setup, andincludes the following

IP Address assigned to the Customer’s product

Name Service information (if applicable)

Proxy IP Address and Port (if applicable)

User Name and Password for firewall/proxy access (if applicable

__4. Login as System Administrator at the FreeFlow Print Server GUI. Select [Administration], and thenselect [Accounting...]. Select [Options...] to open the Accounting Options window. Ensure theoptions are configured for Remote Services to function properly.

Ensure that [Enable] is checked forLogging

Ensure that [Disable] is checked for Remote Purge.

__5. If the Customer’s network uses a Name Service, ensure it is enabled in the FreeFlow Print Serverapplication

To check DNS setup, select [Setup: Network Configuration: DNS] at the UI to display the DNSsettings. Refer to the Installation Worksheet, and verify the following information

Ensure that [Enable DNS] is checked

Ensure that the Domain Name has been entered.


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Ensure that the DNS Server List entries have been entered.

If a different Name Service is used (e.g NIS/NIS+), select the corresponding tab and enter theinformation supplied with the Installation Worksheet

6.1.2 Configuring Remote Services

__1. If this is a Xerox site (e.g., training centers, customer support centers), go to Appendix D.2, Using

Remote Services at Xerox Sites at this time. Do not continue with Step 2 until the type of productlicense has been determined.

NOTE

Remote Services may also be initiated by typing the following command in a terminal window:

/opt/XRXnps/XRXrs/clientStart

__2. To open Remote Services, select the Remote Services icon in the upper-right corner of the FreeFlowPrint Server GUI. The Remote Services Home window is displayed. A short delay (~30 seconds) mayoccur before the window open.

__3. If the Registration window opens automatically, minimize it at this time. It is not needed until later inthe procedure.

__4. Select [Setup] at the bottom of the Remote Services Home window. The Setup window is displayed.__5. Enter the Print Engine Serial Number, and then select [Apply New Settings]. The three digit Product

Code must be appended to the front of the Serial Number. All letters must be entered asUPPERCASE. Do not enter spaces or dashes.

Examples: PYW123456 (NASG) 1121234567 (XE/DMO)

__6. Record the Host ID and Print Engine Serial Number at this time. This information will be required at alater time if the customer decides to register Remote Services from an alternate location

Host ID: ____________ Serial Number: ______ _______________

__7. Select [Network Settings] to display the Network Settings window.

__8. Check the Remote Services Installation Worksheet W-11 from the Getting Ready for FreeFlow PrintServer Installation document. If a firewall or proxy is used to access the Internet, enter the ServerAddress (Worksheet W-11 Item 6) and Port (Worksheet W-11 Item 2) of the HTTP Proxy. Leavethese fields blank if the customer does not use a firewall or proxy.

__9. Check the Installation Worksheet W-11 Item 5. If a firewall/proxy is used to access the Internet andrequires a User Name (Worksheet W-11 Item 6) and Password (Worksheet W-11 Item 6), enterthem now. Leave these fields blank if a firewall/proxy is not used.

__10. If changes were made on the Network Settings window, select [Apply New Settings]. Select[Verify Connection] to determine if Remote Services can connect to the Xerox Servers. If theconnection fails check the network settings are correct, and if required see Appendix D.1Troubleshooting Remote Services.

__11. Select [Home] to display the Remote Services Home Window.

6.1.3 Remote Services Registration and Acceptance

NOTE

Ensure that the customer registers the Remote Services feature at this time. The customer MUST acceptthe Terms & Conditions of the Remote Services offering before the feature can be activated. If desired, thecustomer may register Remote Services from any Internet-connected computer at:

http://www.rs.docusp.xerox.com/registration

__1. Select [Registration] at the top of the window. The registration window for Remote Services isopened


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Remote Services Registration Window

__2. Select the customer’s geographic location/country in the window. The Customer Letter and Agreement Addendum are displayed.

__3. Ensure that the customer reads the Customer Letter and Agreement Addendum at this time.

__4. Select the customer’s product from the pull-down menu.

NOTE

• The customer is responsible for selecting the optional Problem Reporting and/or DownloadSoftware Updates services in the following step.

• Problem Reporting enables On Demand Machine Data Transfer and Automated Remote Monitoring toXerox Support. Download Software Updates allows Xerox Support to send download requests todownload patches for OS, FreeFlow Print Server and Remote Services.

Refer to http://www.rs.docusp.xerox.com/registration for additional information

__5. Select the services requested by the customer.

__6. Enter the customer information. If registering from the product UI, the Equipment Host ID andMachine Serial Number are already filled in

__7. When completed, have the customer select [Register].

__8.

Close the window after the registration confirmation is displayed.__9. Select the [Support Requests] icon on the Remote Services Home window to display the Support

Requests window. Wait 30 seconds before performing the next step.

__10. Select the [Get New] button. Wait 30 seconds before performing the next step.

Support Requests Window

[Get New] Button

[Refresh Table] Button


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__11. Select the [Refresh Table] button to display new requests. If the registration was successful the[Registration] in the upper right hand drop-down menu will be replaced by a [Login] selection. Ifthe registration completes please continue with the next step.

NOTE

A FreeFlow Print Server License Download request will also be displayed for new installations and version

upgrades.

__12. If the Registration selection does not go away, you have not successfully completed the RemoteServices Registration. Network traffic may be slow. Wait about one minute, and then select [GetNew] and [Refresh Table] again. If problems persist see Appendix D.1 Troubleshooting RemoteServices.

NOTE

Under extreme circumstances it may take up to 10 minutes for the Remote Services Server to complete theregistration.

__13. If no new license is required, and no License Download request has been displayed, continue to

Section 6.1.5 Testing the Connectivity. __14. If a License Download request is displayed, click on the ID number open the Support Request Details

window. Verify that the selected ID number is intended to download a license, and then select[Close]. Click on License Download to highlight the row, and then select [Accept] to download thenew FreeFlow Print Server license. Note that the Status of the request changes from Pending to In-Progress.

__15. Select [Setup: Restart] to restart the FreeFlow Print Server application.

__16. After the FreeFlow Print Server application appears, press the [Help] key on the keyboard to displaythe Remote Services Home window.

6.1.4 Testing Remote Services Connectivity

__1. On the Home window, select the link for [1 File Ready For Transfer]. If prompted, logon as System Administrator . Any files that were available before the software installation may be listed.

__2. Ensure that the test file row in the Transfer pop-up window is highlighted. Select [Start Transfer] totransmit the test file.

Highlighted Test File

NOTE

If the confirmation message does not appear within one minute, the transfer was not successful. Refer tothe Appendix D.1 Troubleshooting Remote Services.

Test

[Start Transfer] Button


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__3. Select [Close Window] to close the Transfer window.

__4. At this time, ask the customer for permission to enable Remote Monitoring. Have the customerdetermine an appropriate time-of-day for automatic data transfers. With customer consent,complete the remaining steps.

__5. Select [Settings] to display the Settings window. Select [Transfer] tab.

__6. Place a check in the box for Enable Remote Monitoring.

__7. Enter the Transfer Time as specified by the customer (the default transfer time is 2:00 AM).

__8. Ensure that Select a Destination is set to Xerox Support Server.

__9. Select [Apply New Settings].

__10. Select [Home].

Remote Services is now configured and ready for use.

6.2 Gateway Configuration

__1. In the FreeFlow Print Server window select [Logon: Logon…]

__2. Select [System Administrator]

__3. Type in the System Administrator’s password, the select OK

__4. Select [Setup: Gateways…] in the FreeFlow Print Server window.

__5. Enter the information for each installed and licensed FreeFlow Print Server gateway. Refer to Appendix A Worksheets W-5, W-7, W-9.

__6. Select the Help button for directions to setup the gateway.

6.3 Client Drivers

Install the Center Ware Driver drivers located in the software kit. Xerox is responsible for installing the firstclient of each type and the customer is responsible for installing any additional client systems.

6.4 IPDS

Install and configure IPDS. Refer to the IPDS installation Guide located in the IPDS software kit.

6.5 Multi-National Language Upgrade

Install the Multi-National Language Pack(s). Refer to the installation instructions on the Multi-NationalLanguage DVD.

6.6 Add on Products (Xerox or Third Party)

Install any add-on software (e.g. Xerox PDF Color Splitter). Add-on software must be installed wheneverSection 4 Clean Installation has been performed.

6.7 Disk Overwrite

Install and configure Disk Overwrite. Refer to installation instructions located in the FreeFlow Print ServerDisk Overwrite Software and Documentation Kit.


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Worksheet W-1 (Continued) – Solaris & FreeFlow Print Server Software Information

Item # Data Element Value

DNS Server IP Address(es)

(Enter up to 3 addresses)

(IP addresses in Item#4 are prohibited)

DNS Search List

(Enter from 1 to 6)

Domain Name

Profile Name

9

(continued)

DNS

LDAPProfile Server IP Address

(IP address ranges listed in Item #4 areprohibited)

10 Geographic Region

11 Time Zone

12 Create System Backup Partition Yes No13 Create Data Overwrite Partition Yes No

14 Space for System Backups

NFSv4 Domain Configuration System Derived

Specify different NFSv4 domain

15

NFSv4 Domain

(If Specify One, enter the NFSv4 Domain)

16 FreeFlow Print Server Security Profile High Medium Low

Default Operating System Only

Enable SNMP Gateway? Yes No

Enable DigiPath Gateway? Yes NoEnable Novell NetWare Gateway? Yes No

Enable AppleTalk Gateway? Yes No

17

Enable TCP/IP Socket Gateway? Yes No

Worksheet W3 – Xerox FreeFlow Print Server software

Item # Data Element Customer Value

Unix User Information

1 User Name

2 Password

3 User Group4 Account Status

5 Account Comments

Other Input Devices

(e.g., FreeFlowTM

Prepress Suite)

7 User Name


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Worksheet W-3 (Continued) – Xerox FreeFlow Print Server software


8 User ID

9 Password

10 Client IP Address

11 User Comment

12 Client Hostname

Worksheet W-4 – System Configuration


1 Server Serial Number

2 Printer Serial Number

3 Customer Service Telephone Number

4 Customer Telephone Number

5 Customer Name & Address

6 Market Region

7 Printer Type

8 Service Option

9 Remote Connectivity Enabled/Disabled

10 Remote Phone Number

11 Network Cable Type (circle one) Twisted Pair Ethernet (TPE) RJ-45

Thick Net Ethernet (AUI)

Coax/Thinnet

12 Host ID13 Ethernet Address

14 IP Address of Default Router

15 Virtual Printer Name

Worksheet W-5 – Print Server software and gateways


1 FreeFlow Prepress Suite Gateway Yes No

HTPP Gateway

2 Novell Netware Gateway Yes No

3 AppleTalk Gateway Yes No4 IPP Gateway Yes No

5 TCP/IP Socket Gateway Yes No

6 Online Gateway Yes No

7 Tape Client Gateway Yes No

8 SNMP Gateway Yes No


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Worksheet W-5 (Continued) – Print Server software and gateways


9 Postscript Decomposer/Interpreter Yes No

10 PCL Decomposer/Interpreter Yes No

11 TIFF Decomposer/Interpreter Yes No

12 LCDS Decomposer/Interpreter Yes No

13 PPML Decomposer/Interpreter Yes No

14 IPDS Decomposer/Interpreter Yes No

15 Imposition Yes No

16 Kanji Fonts (Asian double-byte) Yes No

17 Xerox Diagnostics / Productivity Tools Yes No

18 CPW Diagnostics (eXcellerate) Yes No

19 Job Preview Yes No

20 Page Parallel RIP (Color products only) Yes No

21 VIPP Yes No22 Data Overwrite Yes No

23 Preflight Yes No

24 Image Quality Package Yes No

25 Remote Services Yes No

Worksheet W-6 – Network Configuration


IP Configuration (see Worksheet W-1)

NIS/NIS+

1 Find NIS+ Server Find one Specify2 NIS/NIS+ Domain Name

3 NIS/NIS+ Server IP Address

4 NIS/NIS+ Server Name

DNS (Domain Name System)

5 Dynamic DNS Registration Yes No

6 Domain Name

7 DNS Server List

(Enter up to 3 addresses)

8 Domain Search List

(Enter up to 6 addresses)9 Primary WINS Server

ADS (Active Directory Service)

10 ADS (Active Directory Service)

SMB/FTP Filing Capability

11 SMB Filing Yes No

12 FTP Filing Yes No


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Worksheet W-6 (Continued) – Network Configuration


13 SFTP Filing Yes No

Connections

14 Ethernet Speed

(varies with installed adapter)

Auto Select

10 mbit/sec

1000 mbit/sec

10000 mbit/sec

15 Ethernet MAC Address Set by System

Worksheet W-7 – Novell Netware Gateway Installation


1 Novell Internal Net Number

2 Novell Net Number

3 Framing Type Ethernet 802.3

Ethernet II4 Novell File Server Name

5 Novell Print Queue Name

6 Novell Print Server Name

7 Novell Print Server Password

8 Print Server Operator User Name

9 Print Server Operator User Password

10 Novell Printer Name

11 Novell Account Login

Worksheet W-8 – AppleTalk Zone Information

Item # Data Element Value

1 AppleTalk Zone

2 AppleTalk Phase Type

Worksheet W-9 – SNMP Gateway Installation


1 Enabled Yes No

2 Authentication Traps Yes No

3 Client IP Address

4 Client Port Number5 Trap Persistence

6 Trap SNMP version SNMP v.1

Traps Type

7 Printer Alert Yes No

8 Cold Start Yes No


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Worksheet W-9 (Continued) – SNMP Gateway Installation


9 Warm Start Yes No

10 Link Up Yes No

11 Link Down Yes No

12 Authentication Failure Yes No

SNMP Serial Numbers

13 Tray 1

14 Tray 2

15 Tray 3

16 Tray 4

17 Tray 5

18 Tray 6

19 Stacker

20 Finishing Device(s)

Worksheet W-11 – Remote Services


1 IP Address

2 Port

3 DNS NameWith DNS, use HostnameWithout DNS, use IP address

4 Level of Internet access allowed by the Customer Full access

No access5 Does Customer use a Firewall? Yes No

Firewall Information

6 HTTP Proxy Server IP Address

7 User Name (if required)

8 Password (if required)

9 Does the Firewall restrict data transmission (e.g.,Zip files blocked)?

If so, list the restrictions.

Yes No

Worksheet W-12 – Data Overwrite & Backup Configuration


1 Plan to Use Data Overwrite? Yes No

2 Plan to Use System Backup? Yes No

3 How much space to set aside for Backups?


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Appendix B: Service Documentation Links NOTE

A PDF version of the FreeFlow Print Server Service Documentation (X86) is available for internal Xerox sites at:http://xww.docushare.world.xerox.com/dsweb/View/Collection-499514.

Refer to the FreeFlow Print Server Service Documentation (X86) for the following:

Item Location Command Quick Reference

Obtaining License for the FirstTime

GP440

Upgrade an Existing PermanentLicense to 7.0 on GSN (ExternalCustomers)

GP440

Backing Up license to USB flashdrive

GP440

Installing a License From a USBflash drive

GP440

Downloading a License viaRemote Services

GP440

Determining the Sun OS version GP400 cat /etc/release

Reconfiguration Boot GP431 DocuSP Reconfiguration Boot (at GNU grub screen)

Manually starting the FreeFlowPrint Server Software CD Installer

GP511 /etc/init.d/volmgt stop

/etc/init.d/volmgt start

/cdrom/

Documents

2)Ffps Install Guide Dc2xx 70sp2 60452900 Reva