Documen(ng  Loss  a.er  a  Catastrophe:    -­‐  A  Technical  &  Management  Based  Solu7on  and  

Fraud  Deterrent  -­‐      Wright  Flood  Insurance  

 Neal  Conolly  –  President  

Wrigh7lood.com      St.  Petersburg,  Fl    800-­‐820-­‐3242  

Warren  Flagg  –  Re7red  FBI  Agent  

FBI  Special  Agent  Warren  Flagg  worked  in  New  York  City’s  Criminal  Division  during  his  27-­‐year  career.  He  inves(gated  white  collar  crimes  -­‐  bankruptcy,  fraud,  copyright  infringement,  counterfei(ng,  racketeering,  and  public  corrup(on   in  the  most  high  profile  cases  of   the   past   two   decades......Expert   in   Fraudulent  Tac7cs  

•  Don  King  -­‐  Insurance  Fraud  •  Harvey  Myerson  -­‐    Billing  Fraud,  Ar(st  Scam  •  Hulk  Hogan  -­‐  WWF  •  Mod  Sound  /Sam  Goody      •  Copyright  Infringement  •  Counterfei(ng  Rings  •  Technical  Movie  Consultant    •  Show(me’s  “Sleeper  Cell”  •  Joint  Auto  Larceny  Taskforce  •  Print  &  Broadcast  Media    

 

Na7onal  Programs  

We  Do  Flood  Insurance  

Katrina  

         

Sandy  

Aus7n  

Wimberley  -­‐  May  26,  2015    

•  Flood  Insurance  Has  Its  Share  of  Fraud  

•  Wright  Flood  is  Doing  Something  About  It    •  Technologies  to  Mi(gate  Fraud  

•  Mobile  Technology  Offers  Solu(ons  

•  Innova(ve  Approach  Leveraging  Flood  Claims  Knowledge  

 •  Product  Works  for  Other  Insurance  Products  

Flood  -­‐  Fraud  Mi7ga7on    Overview  

 Flood  Claim  Mobile  Technology  

•  Developed  Secure  Flood  Claim  App  for  Smartphone  

•  Useful  in  any  Insurance  Eviden(ary  Situa(on  

•  Image  Data  Meets  Regulatory  Mabers  

•  Useful  for  Adjustors,  Customers,  Carriers  

•  Documen(ng  Evidence  Early,  Detailed,  Stored  

•  Secure……Deterrent  to  Fraudulent  Claims  

•  Leveraged  Flood  Claims  Knowledge  &  Exper(se  

•  Incorporates  Mobile  Imaging,  Web  Services  &  Geospa(al  Tools  

•  Data  Encryp(on,  Digital  Watermarking,  Security  Layers    

•  Ini(ates  Secure  Claims  Advanced  Payment  Request  Onsite    

•  “Cer(fied  Data”  Accurately  Documents  Property  Condi(on  

•  Transparency  -­‐  Customer,  Carrier  &  FEMA    

•  Non-­‐modifiable  Secure  Data,  Auditable  

•  Meets  Chain  of  Custody,  Exceeds  Federal  Requirements  

Mobile  Technology  

Analysis   Visual  Secure  Reports  Mobile  Digital  Evidence        

Secure  Digital  Evidence  

Secure  Mobile  Claims  Process  

Mobile  Claims  Process  Flow      

App  Sent  to  Flood  Insured    

Flood  

                                     Mobile    Claim  Completed  $$$  

1

2

3   4  App  Documents  Property,  Ini7ates  APR    

 Technology  Benefits  

 

•  Combining  Smartphone/Mobile  Pla7orms  with  Imaging  Technologies  Produces  an  Automated  Image  Collec(on  and  Processing  System  

 •  Image  Data  Transformed  into  Powerful  Eviden(ary  Database  

Uses  Today  

•  Hospitality/Casinos/Maintenance/Housekeeping    -­‐  Risk  &  Security  Management  

 •  Law  Enforcement  

 -­‐  Admissible  Digital  Evidence  Collec(on    •  Stadiums/Spor(ng  Events  

 -­‐Security,  Safety  &  Risk  Management    •  Insurance  

 -­‐  Flood  Claims,  Adjustors,  Insured,  Company  

Digital  Evidence  

•  Instant  Securely  Documented  Evidence  

•  Non-­‐Modifiable,  Secure  Cloud  Storage  

•  Claims  Signature    

•  An(  Fraud  Geospa(al  Tools  •  Embedded  Image  Cer(fica(on  

•  Electronic  Claims,  Systema(cally  Organized  

•  Easy  to  Integrate  into  Customers  Solu(on  

•  Web  Services  (no  costly  Enterprise  integra(on)  

•  Lible/No  Integra(on  Into  Customer’s  Legacy  System  

 Summary  

•  New  Tools  -­‐  Required  to  Combat  Rise  in  Fraud    •  Perpetrator    Finding  New  Ways  to  Defraud  •  Electronic  Technology  Offers  Solu(ons      •  We  Believe  Best  Approach  is  to  Incorporate;  •  Cer(fica(on,  Geospa(al,  Watermarking,  Secure  

Transmission,  Secure  Cloud,  Non-­‐modifiable      •  Centering  The  Claims  Process  Around  the  

Consumer/Insured  Increases  Sa(sfac(on  with  the  Outcome