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3n’s InstaCom™Meeting the needs of Higher Education

Ann Chamberlin

Sales Director

3n (National Notification Network)

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CustomersCustomers CustomersCustomers

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Let’s talk about your issuesLet’s talk about your issuesLet’s talk about your issuesLet’s talk about your issues

• Fast and easy message creation

• Quick and reliable delivery

• Redundant and relevant delivery paths

• Real time information

• Detailed message analytics

• Student and Faculty participation

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Fast message creation Fast message creation Fast message creation Fast message creation

Need

• Non technical message senders

• Accurate and consistent information has to be delivered quickly

• Communicate in ways not outlined in the Continuity Plan (people and the message)

o Murphy’s Law says that events will not go as planned.

3n InstaCom™ Campus Alert solution

• Simple 3 step process for sending notification

• Message store for pre-approved messages that can be sent quickly.

• Messages can be created on the fly

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Quick and reliable deliveryQuick and reliable deliveryQuick and reliable deliveryQuick and reliable delivery

Need

• System available during your time of need

• Fastest possible message delivery

• Reach everyone as quickly as possible

3n InstaCom™ Campus Alert solution

• Fully redundant (Active-Active) architecture with a committed service availability of 99.99%

• True SaaS (Software as a Service) architecture that allows clients to take advantage of the capacity through the United States

• Intelligent, sequential communication that quickly sends messages to everyone while not overwhelming the local infrastructure or confusing the recipient – avoid communication systems that have to blast out messages indiscriminately

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Redundant and relevantRedundant and relevantdelivery pathsdelivery pathsRedundant and relevantRedundant and relevantdelivery pathsdelivery paths

Need

• Find the student-faculty recipient

o Need to find them – where they are

o Be relevant – know your audience

o Account for the disabled

3n InstaCom™ Campus Alert solution

• Unlimited contact path options – use them

• Deliver the message to the devices they use – SMS and Instant Message – without hassle

• Send text and voice messages

Single modalities are singularly dangerousSingle modalities are singularly dangerous

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Real time information Real time information with detailed analyticswith detailed analyticsReal time information Real time information with detailed analyticswith detailed analytics

Need

• Real-time feedback during an emergency is critical

o Summarized results

o Individualized Feedback

• Analysis tools for post broadcast analysis

3n InstaCom™ Campus Alert solution

• Actionable, real-time information – not just raw data

• Survey in real-time with flexible response options

• Data export tools for sorting, filtering, charting and reporting

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Student and Faculty Student and Faculty participationparticipationStudent and Faculty Student and Faculty participationparticipation

Need

• Student and Facility participation

o Challenges

– Apathy

– Privacy

3n InstaCom™ Campus Alert solution

o Provide best practices for implementation

o Provide sample sign-up letters and other communications

o Will assist with crafting creative promotions to encourage sign-up

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3n Contact Information3n Contact Information3n Contact Information3n Contact Information

Ann Chamberlin

Sales Director

818-230-9751

Ann.chamberlin@3nonline.com

www.3nonline.com