M t cng vic nhn vin bn hng:
MO TA CONG VIEC NHAN VIEN BAN HANGBo phanCa hang
Chc danhNhan vien ban hang ca hang
Ma cong viecCU-NVBHCH
Can bo quan ly trc tiepCa hang trng
1. Trach nhiem:
1.1 Hang Hoa:
am bao hang hoa tai bo phan phai ay u: ma, loai, quy cach...
Thuoc tat ca cac ma hang ang ban (cu lan mi). Nam tot cac ky nang
ve san pham: nguon goc, chat lieu, mau sac, from san pham, kieu
dang, tnh nang, bao b, dch vu cham soc khach hang. Nhap hang: Can c
vao lng hang ton va toc o tieu thu cua tng ma hang, nhan vien se
len bang ke at hang, sau o chuyen cho ca hang trng xem va bao ve
cong ty e at hang. Phai luon chu ong trong viec at hang va am bao
moi tuan nhap t nhat la 1 lan. Kiem hang ton: em so lng theo ma,
mod tai tng bo phan va tong ket cho ra so tong ton. Phai luon am
bao o chnh xac va tnh trung thc trong viec kiem hang. Xuat Ban:
Thng xuyen co mat tai khu vc trng bay e giup khach hang la chon san
pham. Theo doi toc o tieu thu cua moi ma hang va bao cao chi tiet
so lng hang cach 2 ngay/ lan.
Xuat Tra: Can c vao mc o tieu thu va y kien khach hang cung nh
thi gian ton hang , nhan vien ban hang se len bang ke xuat tra hang
ve kho oi vi nhng san pham khong con phu hp ( t san pham b loi,
hong hoc, d, khong con c a chuong, ban cham). Sau o nhan vien se
lam viec trc tiep vi ca hang trng ve bang ke xuat tra va bao cao ve
cong ty. Moi lo hang xuat tra se c quan ly kenh va bo phan ky thuat
se kiem tra lai trc khi nhap kho, khi o cac loi hong hoc qua nang
(khong the sa) neu do bao quan khong can than th nhan vien se b tr
vao tien trach nhiem vao moi thang. Thi gian xuat tra khong c qua 2
lan/ thang. Bao Quan Hang Hoa: Cac nhan vien co nhiem vu luon cham
chut hang hoa, gi gn ve sinh san pham, hng dan khach hang xem, kiem
tra san pham ung cach. Bao cao ngay vi ca hang trng khi phat hien
ra cac hien tng mat mat, co y pha hoai san pham. Khi phat hien trng
hp hang hoa khong am bao chat lng th phai xep lai (lap danh sach
bao cao tong so lng cua tng loai va ly do xuat tra) va xuat tra ve
kho cong ty. Trng Bay hang hoa: Luon luon am bao sao ke luon gon
gang va tm tat (da vao bang hng dan trng bay). Ve sinh hang hoa: ve
sinh san pham, sao, ke, hang ngay. Giao Tiep Khach Hang Va Ky Nang
Ve San Pham: Nam tat ca cac ky nang ve san pham nh: chat lieu, mau
sac, kieu dang, tnh nang...Giao tiep khach hang theo tai lieu a
huan luyen. Cac Thong Tin Khac: Cap nhat thong tin ve thong tin san
pham mi: from san pham, chat lieu, mau, sac, kieu dang Thong ke ve
lng khach hang tai ca hang va (khach xem , th, mua) oi vi hang cong
ty.Bao cao c nguyen nhan tang giam tai ca hang. Cap nhat c cac
thong tin: hang hoa, doanh thu va t le tang giam cua cac nha cung
cap tai ca hang lan can. Kiem ke hang hoa: Nop hoa n ban hang. Kiem
ke hang hoa, can oi so sach nop tien. Bo sung mat hang thieu. Kiem
ke dung cu ho tr kinh doanh. Huan luyen san pham mi: Nhan san pham
mi va t lieu. Nghe hng dan ve san pham mi va hoc thuoc long.T van
va ban hang: Phai thuoc long, nam ro cac bc lam viec nh trong tai
lieu huan luyen. Thng xuyen tm khach hang tiem nang va thiet lap
cuoc hen. Tiep can t van va ban san pham.
2. Quyen han:
e xuat cac phng phap sap xep hang hoa.
e xuat cac loai hang hoa mi.
3. Bao cao uy quyen:
- Bao cao cong viec trc tiep ca hang trng.4. Tieu chuan cong
viec
- Nam, n;Tuoi t 20-27
- Co kinh nghiem trong lnh vc ban hang t nhat 1 nam
- Kha nang giao tiep tot.
- Tot nghiep PTTH.
- Ngoai hnh kha tr len.
