Brandon Carr 206.676.2560 • 141 Harvard Ave., Fircrest, WA 98466 • bcarr1973@live.com

Summary & Skillset: Bachelor of Science graduate. Diverse, 25-year professional work history spanning IT, Advertising, Marketing, Web Design, and various Customer Service industries. Fluent in supporting WIN 7-8.1 and Mac OSX (desktop, laptop, smartphone). IT, Graphic Design, Marketing, Restaurant, and Retail managerial experience.

Attributes Gained: Managerial Skills • Project Management • Program Management • Organizationally-Inclined • Positive Mindset • Dependability • Accountability • Presentation Skills • Communication Skills • Multi-Tasking • Analytical Thinking • Decision Making • Personal Growth • Leadership • Discipline • Confidence

Goals: Be happy, enjoy life, first and foremost. Allow my ability to be myself, communicate, learn from and teach others, to continue to open doors for me and never be afraid to believe in what I am capable of. Professional Experience West Coast Service Delivery Manager | Global V-/RAS Administrator IBM March ’15 – Present • Seattle, WA I manage the day-to-day Wunderman Seattle IT Operations, along with supporting 500+ international WPP vendors working on Microsoft account.

Skills Gained: Managerial • People Skills • Billing • Self-Networking • Interviewing • Decision Making • Program Management

Global V-/RAS Administrator | IT Analyst Wunderman Seattle formally Y&R Group Seattle, Seattle Wunderman Network, Wunderman Feb ‘10 – Feb ‘15 • Seattle, WA Key component within the Wunderman Seattle IT Team, managing 500+ global WPP vendors working on the Microsoft account, smartphones, help desk, and several projects. I provided cross-platform level 2 support (closing 300 tix/mo consistently). I was the jack-of-all-trades engine of our team, providing coverage, where applicable. I also managed our onboarding program, ensuring new-user success on our network.

Skills Gained: Active Directory • WIN 7-8.1/Mac OSX troubleshooting • Smartphone Support • MSFT Office Suite/Lync/Visual Basic/Visio • Exchange • Help Desk Management • HeadTrax • JAMF Software/Casper Suites • Database Management • Adobe CS • RegEdit • TCP/IP • SCCM • Command Line • Remote Support • Problem Solving • Critical Thinking • Network Administration • Data Backup/Storage • Profile Backups and Migrations • Project Management • Leadership • Peripheral Support • Installations • Imaging (PC or Mac) • Inventory Management • Training and Orientations • Triaging • Communication • Decision Making • Customer Service • SLA Deadlines

Marketing Specialist | Mac Systems Support Specialist | Graphic Artist Sound Publishing formally King County Journal Newspapers, Horvitz Newspapers July ‘04 – June ‘10 • Kent, WA Managed the development and execution of various special sections and inserts: planning, paginating, editing. Designed ROP ads, spec ads, banner ads, and direct mail marketing collateral. Circulation department lead artist. Moved into the IT Department, supporting 40+ offices and 250+ Mac users. Laid-off during the ’09 economic crunch and immediately called back part-time to float between offices supporting graphics/pagination/IT; showing my ability and versatility to shift between divisions and platforms.

Skills Gained: Mac Helpdesk Level 1, Level 2 Support • Mac Imaging • Active Directory • Software/Hardware Installs • Network Routing • Running Patch Cable • Training • Adobe Creative Suite • Newspaper Pagination • MSFT Office • Internet Marketing • Customer Service & Support • Project Management • Problem Solving • Graphic Design • Planning • Team Player • Inventory Management • Organization • Quark Xpress • Dreamweaver • Photoshop • Hand-Coded HTML • Interviewing • Team Leadership • Time Management • Team Building

Art Director Tranter Graphics Nov ‘02 - June ‘03 • Syracuse, IN Managed Art Department for a high-volume promotional marketing company. Met constant daily press deadlines, developed department training, improved inventory management and quality assurance.

Skills Gained: Managerial • Staff Scheduling & Evaluations • Training • Archiving • Computer & Server Maintenance • Software Installs • Networking • Photoshop • Illustrator • Problem Solving • Data Backup/Storage • Project Management • Leadership • Inventory Management • Graphic Design • SLA Deadlines • Customer Support • CMYK/RGB Management

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Graphic Artist The Paper, Inc. June ‘02 - Nov ‘02 • Milford, IN Graphic Design artist for an Auto|RV Magazine series. High-volume, deadline-based.

Skills Gained: Graphic Design • Pagination • Photoshop • Illustrator • InDesign • Quark Xpress • Marketing • Microsoft Office • Organization • Account Management • Time Management • Customer Support • Mac • CMYK/RGB Management • SLA Deadlines

Webmaster/I.T. Analyst KBSS Advertising and Communications May ‘00 - June ‘02 • Eugene, OR Webmaster, Graphic Designer, Internet Marketing Coordinator, and the IT go-to guy to work w/offsite ISP. Print media design for direct mail, newspaper, and billboard clients. Designed and maintained multiple websites for different internally-owned businesses. Managed the online marketing ventures of the company and generated web traffic to various company sites. Maintained SQL database and client billing for goapproved.com website. Responsible for maintenance, upgrades, and inventory on all office computers and servers.

Skills Gained: Web Design • Graphic Design • Server Maintenance • MSFT Office • Illustrator • Photoshop • Dreamweaver • Fireworks • Internet Marketing • Organization • Peripherals Management • Inventory Management • Software/Hardware Installs • SQL Database Management • Mac Support • Customer Service • Time Management • Billing/Invoicing • Direct Mail

Intern/Creative National Forest Council March ‘99 - June ‘99 • Eugene, OR I worked as an intern to help lay out one quarterly issue. Also, during the internship, I digitalized their photo inventory and created a photo library on a local desktop and setup a shared network to access the files.

Skills Gained: Pagination • Photoshop • Inventory Management • Computer Networking and File Sharing • Time Management Dock/Warehouse Manager Brenner's Furniture July ‘96 - July ‘97 • Eugene, OR I managed a team of six and was responsible for scheduling hours, driving/delivery route planning, warehouse inventory management, maintenance of warehouse, interviewing & staff reviews.

Skills Gained: Managerial • Accountability • Organization • Leadership • Customer Service • Inventory Management • Planning • Project Management • Staff Management • Interviewing • Driving Box Truck

Sous Chef Hoosier Park (Aramark) Oct ‘93 - June ‘96 • Anderson, IN I was the Sous Chef and managed the line/grill cooks. I managed scheduling, ordering, created new dishes, planned nightly specials, fed the staff twice a day, and assisted in hiring. Responsible for quality assurance and closing.

Skills Gained: Cooking • Food Handling, Planning • Organization • Leadership • Managerial • People Skills • Time Management • Inventory Management • Customer Service • Interviewing • Quality Assurance • Creativity

Lead Cook Timbers Sports Lounge May ‘93 - Oct ‘93 • Muncie, IN Managed the kitchen: scheduling, ordering, prep assignments, specials planning

Skills Gained: Cooking • Prepping • Food Handling • Planning • People Skills • Customer Service • Managerial • Scheduling

Line Cook Vince’s Gallery Sept ‘91 - June ‘93 • Muncie, IN Fresh out of high school with no idea I was about to meet some of the people who would shape my life over the next 20+ years. This job taught me about friendship, life, Garfield, and cooking, of course.

Skills Gained: Cooking • Prepping • Food Handling • Planning • People Skills • Customer Service • Leadership Extended Education New Horizons: Configuring Windows 8.1 (20687) – 2014 Microsoft IT Camp: Virtualization (1032572650) – 2014 University Of Oregon: Bachelor's Degree in Advertising - 1997 – 2000 (GPA: 3.23) Ball State University: Undergraduate - 1993 – 1995 (GPA: 3.19) References Professional and Personal available upon request.