A GUIDE TO FOREVER’S DIGITAL PLATFORMS

02 03

Page 03 / IntroductionPage 04 / www.foreverliving.comPage 08 / FLP360°Page 12 / www.foreverknowledge.infoPage 20 / FLP.SocialPage 24 / At a glance

We live in a digital age which means businesses are no longer restricted to traditional methods of communication and promotion. In fact, social media, web apps and cleverly designed internet platforms and tools are now available to make running a business, keeping on top of administration and analysing results a whole lot easier. Forever has several of its own platforms that encompass some of these essential business-building assets, and each platform has been designed specifically with Forever Business Owners and Forever’s unique Marketing Plan in mind.

This guide will walk you through each Forever platform and will help you to determine which platforms are most suitable for you and your business.

Have you seen our other useful guides?Download the Ad Pack and Social Media Guides from foreverknowledge.info* today.

*Found via the Business tab.

Introduction

Content

A guide to Forever’s digital platforms www.foreverliving.com

4 5

www.foreverliving.comwww.foreverliving.com is the official global company website and can be accessed by Forever Business Owners all over the world. As such, it is important to set your location and language before you begin exploring this site. For UK users, select ‘Great Britain’ (Europe > Great Britain) in the top left hand corner.

This site provides viewers with detailed information on the process behind Forever’s aloe vera products, training materials, videos, news

and details on Forever’s events and incentives. As well as all this, one of the unique features on foreverliving.com is that it is also the portal to Forever’s wholesale and retail online shop.

Ordering onlineAnyone can view the contents on foreverliving.com but Forever Business Owners can also log in to the site (top right) and access the online wholesale shop. This is important to do when placing orders online as it will ensure you are benefitting from the case credits attached to products. You can order products through this site twenty-four hours a day, seven days a week. Ordering online is the simplest and most convenient way for you to place orders.

Before placing your first online order, we suggest that you visit the ‘My Wallet’ and ‘My Address Book’ facilities. This will make online ordering an even quicker process.

www.foreverliving.com > Europe > Great Britain > FBO Login > Shop Now

My WalletThis facility securely stores your payment method details to allow quick and easy purchases online. You only need to visit this section once to add a payment method, but you may wish to visit it again to add additional payment methods.

My Account > My Wallet

To add a payment method, select the credit card type (American Express, Visa or MasterCard) from the drop-down box and select ‘Add New Payment Method’. Allocate the payment method a name, e.g. ‘Joint Account’, enter the required card and billing address details and select the ‘Add’ button. You can modify or delete payment methods by highlighting the payment method you wish to edit.

Address BookThis allows you to enter the details of the contacts that you would like packages delivered to.

My Account > Address Book

Select the ‘Add New Address’ button and give the contact’s address a recognisable name such as ‘home’ or ‘work’. If you are adding your address in (the one which you registered with Forever upon sign-up), then you can select the ‘Copy Registered Address’ button and your details will be automatically entered. Once your desired address is entered, press the ‘Save’ button. You may wish to visit the address book again in the future to modify or delete your stored addresses.

The wholesale shopOur online store works in the same way as any other online shop. Simply select the quantity of each individual product you require and select ‘Add to Cart’. You are under no obligation to purchase these products at this stage. The contents of your cart will be listed at the top right of the screen. Continue adding products to your cart until you have fulfilled your order requirements – the minimum order value is £50. Items such as flyers, samples, DVDs, etc., must be ordered in terms of packs (e.g. for one pack of ten samples, enter ‘1’).

Please check the details of your order, including the total price, to ensure you have ordered the correct quantity. Select the ‘Checkout’ icon to proceed with your order. Select your shipping location using the address book, or specify a Product Centre where you can collect your order. Select the ‘Add New Shipping Address’ icon to create a new location in your address book. Continue through to the ‘Payment Options’ screen to select a method of completing the order, such as American Express, MasterCard or Visa.

Did you know?You can create a ‘Quick Order List’ where you can store your most frequent items to make buying online even quicker. This is perfect for personal use orders or buying for regular customers.

To add items to your ‘Quick Order List,’ visit the product page of the item you wish to add and click on the ‘Add to My Quick Order List’.

Discover Forever AppThe Discover Forever mobile app incorporates all of the key elements from foreverliving.com and is available for download via the Apple store.

This app has been designed to help you build your business. It is a training and recruitment tool that gives you access to Forever videos and presentations on demand. Now you can share the Forever opportunity anytime, anywhere, especially since the app includes a handy offline feature.

Key features: + View and share videos and PDFs that will help

you to grow your business.

+ Add your most viewed content to ‘Favourites’ for easy access.

+ Download content to view offline.

+ Share content with others through social media, email and text.

+ Easily share, shop and find information on Forever’s featured products.

A guide to Forever’s digital platforms www.foreverliving.com

6 7

Your retail shop All Forever Business Owners are automatically allocated an online retail shop that can be shared with customers. Customers who buy products through an online shop will receive their products directly from our Distribution Centre. This is to save you the trouble of storing and delivering stock yourself. All profit made from the sale of items on your online shop will be paid directly to you. The maximum retail online order for customers is £200.

There are two links to your retail shop that you can share with customers: the first links to the homepage of the retail store; the second will direct customers to a specific product. Both links will display the Forever retail store but under your ID.

Link to retail shop homepage: https://shop.foreverliving.com/retail/entry/Shop.do?store=G-BR&language=en&distribID=IDNUMBER

The web address for the homepage of your online shop will be the same as the one above. You just need to remove the text ‘IDNUMBER’ and replace it with your 12-digit Forever Business Owner (FBO) ID number. The easiest way to do this is to copy the link above and paste it to Microsoft Word or WordPad and edit it from there. After you have edited the link, copy and paste it into your web browser. If you have edited it correctly you should see your name on the top left of the page. If all has worked successfully, go ahead and share the link with your customers.

You will notice that the link also contains the letters ‘GBR’. This indicates that this link is for the GBR (UK) retail store. You have the option of changing the country code within the URL if you wish so that it links to a different country’s retail store, e.g. USA (United States), CAN (Canada) or ESP (Spain), etc. You can view the different country codes by clicking here. Please note that the country codes need to be in upper case.

Link to a specific product: https://shop.forever-living.com/retail/entry/Shop.do?store=GBR&lan-guage=en&distribID=IDNUMBER&itemCode=015

The above link is an example of what the URL linking to a specific product looks like. This example links to item code 015, the code assigned to Forever Aloe Vera Gel. To choose which item this link goes to, simply change the three-digit item code at the end of the link to the item code you wish to link to (item codes are listed in the product brochure and order forms). Remember to remove the word IDNUMBER from the URL and replace it with your 12-digit FBO ID before sharing.

Link generator: https://gallery.foreverliving.com/gallery/FLP/html/generateLinks.html

This URL will take you to a site where you can create a cleaner link to product categories or specific products. Simply enter your ID number, select your chosen info from the drop-down menus and click ‘generate’.

Please Note: These links must not be edited as you will lose your credentials if altered. You can however purchase a domain name from one of the online domain providers (e.g. Godaddy.com, 123-reg.co.uk) and set it up to redirect to your retail store. Instructions on how to do this can be found by following these links: 123-reg.co.uk or GoDaddy.com. Remember the URL you choose cannot contain an official Head Office title. Please see our Company Policy guide on foreverknowledge.info >Business > Company Policy UK for further information.

A guide to Forever’s digital platforms FLP360°

8 9

FLP360°FLP360° was first introduced in 2014 but many Forever Business Owners have yet to explore what this impressive tool has to offer. The site, and the new corresponding app, really does provide you with everything you need to help manage and grow your business in a professional capacity.FLP360° offers you access to your contacts, calendars, reports, emails and more, all in one convenient place. But it’s not just these basic business-building tools that make FLP360° a useful companion; the platform also provides you with the chance to customise and personalise your website with the option of four website templates.

These attractive sites are both sleek and user-friendly, can be linked to social media, and offer you a chance to monitor how many people are viewing your page using the site analytics tool.

How to sign upGo to foreverliving.com and make sure you have selected Great Britain so that you sign up through the right version of the site. You must then log in to the site using your usual ID and password. On the right hand side of the homepage you will see the FLP360° logo and a button that says ‘Enrol’. Click this and you will be taken to a page that gives you the choice of two subscriptions: monthly (£13 per month) or yearly (£143 per year).

Once you’ve chosen your subscription, you will be asked to choose a username. This will also serve as your new @flp.com email address so make sure you choose something appropriate (e.g. your name).

Once you’ve completed all the required details, including your payment information, you will be redirected to a Google login page. Sign in using your new @flp.com email address and password and you will arrive at the FLP360° site.

Whenever you want to login to FLP360° in the future, do so by typing flp360.foreverliving.com into your browser. You will be redirected to the same Google login page where you log in using your @flp.com email address, and the password you chose during enrolment.

Email BlasterOnce you are logged into FLP360°, you will find a vast array of tools at your fingertips, each designed to enhance your business.

The Email Blaster tool – found under the CRM tab in the top navigation bar on the FLP360° homepage – is a fantastic function that allows you to create professional-looking emails through customisable, pre-designed, Forever-branded templates.

These emails can be sent to up to 250 people at one time and in one smooth blast. So next time you want to email all your new customers, all your prospects or all your downline, make sure you consider taking a look at how FLP360° can help you.

Downline MapThe Downline Map is also located in the top navigation bar and offers a visual representation of your downline – particularly useful if you have a large number of FBOs in yours!

This unique tool is an excellent way to see how your business is developing. Not only will it reveal your immediate downline, it will also continue to expand (when you click on the name of someone) to show you who is in their downline as well.

This map is also really useful if you are trying to find the contact details of someone who falls within your first generation downline. Simply click on their name (on the map) for their details to appear on the right-hand side of the page. Further information can also be revealed about this selected person when you click on their name (on the profile that has just appeared on the right-hand side). Another page will appear with further details, including how many monthly and yearly CCs they have achieved.

DreambookIt is always important to set yourself some clear goals. For instance, what do you want to achieve from your business? Where do you want to go on holiday next year? What position on the Marketing Plan do you want to reach? What car do you want to be driving in two years’ time?

Ultimately, Dreambook is a motivational tool that encourages you to achieve your aims. It is a virtual pin-board that utilises the power of Pinterest and allows you to capture these goals in a visual way. Dreams are more likely to become reality if they are written down since they’ll constantly remind you of what you are working hard to achieve. Don’t hesitate to create your Dreambook today.

ChatterChatter is a social media experience designed exclusively for your Forever network. This clever tool allows you to collaborate with your upline, downline, or any other group you create, through a social network-style newsfeed.

Write posts that will appear on the newsfeeds of your followers and read what they’ve posted on your own. Chatter is a great way to communicate with other Forever Business Owners outside of the public gaze that Facebook and Twitter are subject to..

Website templatesWith FLP360°’s predesigned website templates and user-friendly editing tool, it’s never been easier to target your online message and add your own unique spin to your website.

These FLP360° websites will present an incredibly professional face to the online world, and you’ll be able to collect leads that will go directly into your FLP360° portal. All customers who are referred to foreverliving.com from your site that buy a product or join as an FBO will be tracked and credited to you.

A guide to Forever’s digital platforms FLP360°

10 11

Google HangoutsYou can also harness the power of Google Hangouts for instant messaging, video chat and screen sharing with people around the world. You’ll even have 30GB of storage so that you can keep all of your files in one place. If you want to know how many new Supervisors you have in France, set the location of this week’s team meeting, check in face-to-face with Matteo in Argentina, see your top global non-Manager case

credits volume, send Joan an email with your new FLP.com email address – in short, be connected with all of your data, colleagues, customers and leads, all in one place – you now have a 360° view.

FLP360° appThe FLP360° app provides an opportunity for you to manage your business on the go, conveniently and instantly from your fingertips. You must first subscribe online, but once you have signed up you can download the app from the app-store.

Why use the FLP360° app? + Add, edit, and manage your leads on the go.

+ View your volume by month, year, or country.

+ Navigate and view the performance of your downline.

+ Keep track of your progress towards achieving incentives.

+ Invite others to shop from and join your Forever business.

+ Review your order history.

+ Manage your FLP360° contacts and retail customers.

For more information on FLP360° visit www.foreverliving.com/flp360

A guide to Forever’s digital platforms www.foreverknowledge.info

12 13

This website is the ultimate stop for information on everything Forever, and it is aimed specifically at Forever Business Owners from the UK and Ireland. The depth and breadth of content, tools and offers available really is impressive and you can even register to give your international downline access to the site. It doesn’t matter if you are new to the business or a Forever veteran, the information listed through foreverknowledge.info is guaranteed to benefit your business in some way. We would therefore like to encourage you to take a look at the site and familiarise yourself with its content. The platform also provides additional content and business tools via its subscription area; a service that costs £10 a month.

When you joined the business as a Forever Business Owner you would have received a welcome email containing your login details to foreverknowledge.info.

There is a consumer-facing side to the site so it is important that you log in (there’s a button on the top right of the homepage) by entering your FBO ID number and password. Your original password would have been allocated to you in your welcome email but you can change it once you have logged on. If you have forgotten your password, please click the ‘forgotten password’ link and enter your username (FBO ID) or the email address you signed up to the business with. Once you have logged on you will be able to access a large amount of information and content.

www.foreverknowledge.info

Essential informationAll the core information that makes Forever the network marketing company it is can be found on the site. Don’t underestimate the importance of reading through the company policy, tutorials, FAQs and Forever’s corporate and social responsibility document. It is also important that you familiarise yourself with Forever’s Marketing Plan, case credits and the First Steps to Manager manual as you will hear these referenced constantly in the business.

The Business Brochure, Sales and Literature Guide and various presentations are also available, as well as information on our many incentive programmes. You will also find information on events, trainings and area-specific information from your Area Development Directors. As well as all this, foreverknowledge.info shares all the latest UK and international Forever news – this means it is absolutely essential to check back regularly.

Business toolsThis website has been specifically designed with business-building and progression in mind. The key to a strong business is a solid foundation and one way to build such a foundation is to ensure you are following and understanding the company’s rules and laws with regards to compliance.

Forever UK offers all Forever Business Owners access to the Ad Pack and its social media guides through foreverknowledge.info. These documents, along with the company policy, contain fundamental compliance guidelines that all Forever Business Owners should ensure they are familiar with.

AdvertsOne of the avoidable compliance pitfalls revolves around the idea of advertising and promotional material. We obviously want you to feel able to market your business and promote the products, but it is important to note that any business must abide by UK marketing regulations. These rules are put in place by the Advertising Standards Authority (ASA) and the Code of Advertising Practice (CAP).

To make adhering to these rules as easy as possible, Forever has pre-designed a vast collection of advertisements that Forever Business Owners are free to use. These are all available on foreverknowledge.info > Business > Business Tools and the collection is constantly growing so it is worth checking back regularly.

Forever Magazine Did you know that you can access the magazine archive via foreverknowledge.info? If you want to look at back issues of the magazine, perhaps to find a story that your prospect can relate to, the magazine archive should be your first point of call.

You can choose to download the magazine – great if you want to email it to a team member – or you can just view it online. Also, if you choose to subscribe to foreverknowledge.info, you will have access to a digital version of the latest magazine before the print copy is released. This means you will find out all the latest information before anyone else!

Below is a breakdown of some of the content foreverknowledge.info offers Forever Business Owners:

Downloadable guides available

A guide to Forever’s digital platforms www.foreverknowledge.info

14 15

A foreverknowledge.info subscription costs £10 a month, and you can sign up quickly and immediately through the website by clicking on the subscribe button in the navigation bar.

There are many benefits to becoming a subscriber. Here’s what’s available:

Why subscribe to www.foreverknowledge.info?

The Business BackpackThe Business Backpack is a relatively new tool to foreverknowledge.info and offers various features that you may find helpful in the day to day running of your business. You can access your Business Backpack by heading to www.backpack.foreverknowledge.info and logging on using your foreverknowledge.info credentials.

The site keeps all the essential tools needed to manage your business in one place, and this means that the information you need on a daily basis is easily accessible, even when on the go. Below are some of the tools you can access via your Business Backpack:

Personalised websitesThis feature is extremely beneficial, particularly to new FBOs, as it offers a quick way for you to get your business online. This ultimately means that retailing can happen immediately and an income can be generated from the get-go. You have three websites to choose from but you can also select a personal website that combines all information into one. This means you can personalise it to fit any marketing campaign you choose. This website can be built from a library of compliant testimonials, videos and news items so it is individual to you.

Currently foreverknowledge.info also offers a site that is dedicated to the business opportunity and recruiting, a retail-specific site, and a stylish F.I.T. website that is ideal for those who want to push the weight-management range. All three sites can be pulled together into one streamlined website if preferred, and you can even add links to your social media platforms. It’s important to know that these sites have also been built so that they can be translated into over eighty languages meaning you can expose yourself to the global market instantly.

Image library and photo galleryIf you look in the Ad Pack you will see that Forever strongly advises that you use high quality images and logos when promoting products or the opportunity. Product packaging is changing all the time, often for compliance reasons, and it is therefore crucial that you are using images that represent the correct products.

There are also strict rules surrounding logos, and getting these wrong, or using poor quality versions, will only make you look unprofessional. We are pleased to be able to share high quality images and logos with our Forever Business Owners, but these are only available to subscribers of foreverknowledge.info so make sure you sign up today.

Personalised e-magazinesSending personalised e-magazines is a fantastic way to reach prospects and customers and it also adds professionalism and legitimacy to your business. The magazines have been designed by Head Office but all have been personalised

to contain your contact details on the back cover, along with a link that connects directly to your shop. The e-magazines available include Aloe Matters, Your Future, Sports and Weight Management and the Business Brochure.

+ Presentation Resources – it’s not always possible to meet team members or prospects face to face, but today’s digital age means you can easily network with others online. The online presentation tool allows you to schedule in and invite others to watch an online presentation that you deliver from the comfort of your own home. You can choose to present to a group, or to an individual, and you can either use the one-to-one or the Business Presentation slides designed by Head Office.

+ Biztracker – this handy tool helps you to plan your business by outlining how many case credits you’ve generated and how many more you need to obtain in order to achieve a promotion or incentive. The tool also shows you your monthly bonus so far and how your downline is doing so that you can keep an eye on your monthly income.

+ Forever Reach – this impressive new emarketing system allows you to send professional and compliant emails to your customers and prospects. You can choose from a range of designed templates to suit your intention, and you will receive an email when the receiver clicks on a link in the email so that you are aware of their interest before you contact them by phone. There is also an option to set up an automatic reminder email if they haven’t viewed your email in the first few days.

+ Case Credits – your case credit information is updated daily on this app which means you can keep a check on your business wherever you are.

+ What’s On – this feature allows you to keep track of all the events in different areas.

+ Online Application Form – this tool enables you to easily sign people into the business from your computer or mobile device.

+ FAQs – if you have any Forever-related business questions while you are out, check the FAQ section to see if the answer can be found before you ring Head Office.

+ Product Catalogue – the new catalogue provides you with all the information you need on each product. If you are a subscriber there is the option to send links to customers with a ‘Buy Now’ button that links directly to your online shop, and you can also share product links on social media. This tool also enables you to keep track of your customers’ habits by building a reminder list that alerts you when a customer may be running low on an item.

A guide to Forever’s digital platforms www.foreverknowledge.info

16 17

Discounts and offersSubscribers to foreverknowledge.info can also benefit from fantastic discounts and offers on promotional material and business tools provided by our recommended suppliers.

You can find a list of these suppliers via the business tab on the main site but only subscribers can take advantage of the discounts – don’t miss out!

E-learning toolThere is a lot of information to digest, particularly when you first join the business, but actually this is an industry that is constantly evolving and it can, at times, be hard to keep up. The e-learning tool contains core information and personal development needed to help you grow and expand your business.

If you miss trainings, or you simply want to refresh your memory, the e-learning tool is an easy way to access the information you need. This online training tool can be found under the ‘Events’ tab and it’s entitled ‘Novus Customer Information’.

Step one: subscribe to foreverknowledge.infoSubscribing costs £10 a month. Log in to foreverknowledge.info and go to ‘Subscribe’ on

the top menu; once you have subscribed you will immediately have access to ‘My Forever’.

Step two: confirm your personal details in ‘My Profile’Ensure that your personal details appear in your profile as you would like them to appear on your personal websites. Add your phone number and email address (as you would like them to appear on your websites) plus a photo of yourself if you wish.

Select ‘Edit Profile’ to make any changes and press ‘Continue’ to confirm these.

You can preview what your websites will look like by visiting ‘My Web Links’.

Please note: making changes to your profile will not affect your contact details held centrally at Head Office.

Step four: promote your websitesPromote your personal websites using business cards, flyers and labels. When you send your customers e-magazines, let them know that they can click straight through to your online shop through the links on the back of the mag.

You could also include your web links in your email signature, as well as the URLs of your social media sites, e.g. Facebook.

Step three: customise your web addressesIn order for customers and prospects to easily access your websites, e-magazines and online presentations, web links can be customised to create an improved online presence for your business. This does not cost you anything extra as it is a part of your subscription package.

Your default web links are:

+ Recruitment website – www.your12digitID.myforever.biz

+ Retail website – www.your12digitID.myforever.biz/store

+ F.I.T. website – www.your12digitID.myforever.biz/foreverfit

+ Your foreverknowledge.info consumer site – www.your12digitID.myforever.biz/forever

+ Online presentation – www.your12digitID.myforever.biz/presentation

+ Aloe Matters – www.your12digitID.myforever.biz/aloematters

+ Your Future Magazine – www.your12digitID.myforever.biz/emagazine

By going to ‘My Forever > Personalise Your Websites’ you can customise these links. Simply remove your 12-digit FBO ID number and replace it with a keyword or phrase related to your business.

For example, this could be your name or your business name, e.g. www.bobparker.myforever.biz. You can choose any phrase you like (within the rules outlined in company policy), as long as it hasn’t already been taken. With this in mind, you will need to decide which of the personal websites reflects your primary online focus.

If your focus is team-building, then you will set your recruitment website to be your main domain name, e.g. bobparker.myforever.biz, and set your retail website as a sub-page, e.g. www.bobparker.myforever.biz/store.

Alternatively, if your focus is to maximise retail profits, set your retail website as the primary web address, e.g.

www.bobparker.myforever.biz/store, and the recruitment website as a sub-page, e.g. www.bobparker.myforever.biz/opportunity.

It is worth noting that the retail website has a link to your recruitment website, but the recruitment website does not have a link to the retail website. This has been designed intentionally to allow you to control the information a prospect can see about the business opportunity. You can choose any directory name or phrase you like. For example, a retail website directory could be /store or /shop. A recruitment website directory could be /opportunity or /recruiting. Choose a phrase which suits the way you market your business.

Setting up your ‘My Forever’ sectionMy Forever comes as part of your subscription to foreverknowledge.info where you can find a range of business tools and apps including personalised websites, forever reach (personalised emails), business backpack, e-magazines and presentations. All of which have been designed so that you can create a professional online business for your customers.

A guide to Forever’s digital platforms www.foreverknowledge.info

18 19

Did you know?If you would like to personalise your web address, you can purchase a web domain from a third party website and use it for your My Forever websites. This will involve an extra cost but there are many website address providers out there so shop around. Instructions on how to use your web addresses can be found in ‘Personalise Your Websites > Help and Information’.

Please be aware that you are not allowed to choose domain names that could mislead or confuse a user into thinking your website belongs to Forever Head Office. You must therefore avoid using names that include the terms ‘Forever Living Products’ or any other Forever trademarks, trade names or product names. Your website must also clearly indicate that you are an independent Forever Business Owner.

Step Five: Promote your e-magazinesYour Future e-magazineIncluded within the toolkit is the ‘Your Future’ e-magazine. This magazine contains information on the business opportunity, testimonials, products and more – perfect for sending out to your prospects.

Your contact details are added to the back of the magazine for you to send out to your prospects via your customised web address link.

The consumer siteThe consumer site available on the front end of foreverknowledge.info provides overview information on the company, its products and Forever’s F.I.T. Ambassadors. Here they can access information on products as well as the business opportunity, and they can also learn about Forever’s F.I.T. Ambassadors.

The Forever Blog is also accessible from the consumer site and its contents include Forever business success stories, F.I.T. Ambassador news, Forever’s work with charities such as Dot Com’s Children’s Foundation, and other relevant information that consumers may find interesting.

If you, or any member of your team requires one-to-one training on using the tools available on foreverknowledge.info, please call 01865 592 772 to book a training slot. Head Office is always on hand to help, but if you do experience any problems with foreverknowledge.info please contact the dedicated helpdesk directly on 01865 592 772 or email subscriptions@foreverknowledge.info.

“I LOVE FOREVERKNOWLEDGE.INFO AS THIS IS WHERE WE CAN ACCESS ESSENTIAL INFORMATION ON THE PRODUCTS, INGREDIENTS, FREE-FROM LISTS AND CERTIFICATIONS. IT IS A GREAT PLACE FOR NEW TEAM MEMBERS TO ACCESS TUTORIALS ON COMPLIANCE AND THE BASIC ‘HOW TO’, AND IT ENABLES ME AS A LEADER TO POINT PEOPLE TO THE INFORMATION RATHER THAN SPENDING TOO MUCH TIME PASSING ON THE BASICS. TEAM MEMBERS WHO ARE MOTIVATED ARE THEN EMPOWERED BY THE KNOWLEDGE THEY FIND AT THEIR FINGERTIPS, AND SOMETIMES THEY EVEN AMAZE ME WITH THEIR KNOWLEDGE!” – Nicola Laing, Senior Manager

Downloadable compliance guide available

A guide to Forever’s digital platforms FLP.Social

20 21

FLP.SocialFLP.Social is a social media management platform for Forever Business Owners. It has loads of useful features and each one has been specifically designed to help you grow your Forever business.If you use social media, or you want to increase your social media presence, don’t do anything without looking into FLP.Social first. This platform allows you to manage your Twitter, Facebook,

LinkedIn and Pinterest accounts from a central location, and it also offers full training on each platform so that you can use them with confidence.

Templated posts Your business and time are far too important to be spent staring at a blank screen trying to think of something to post about! FLP.Social has done the hard work for you and offers all subscribers access to a huge library of high quality, compliant social media content. These posts have already been designed to look professional and to link in with other Forever literature and campaigns, and there are already one-and-a-half million pre-approved posts for you to choose from, but the bank is constantly expanding!

Each time you post you can select the platforms you want your post to appear on, and, if you use Facebook, you can even arrange for your post to appear on multiple pages or select groups. You don’t have to stick to the rigid template, though, if you do want to make the post your own. FLP.Social gives you the option to edit posts, add body text, links, and also any hashtags that you think would work well.

Compliance checkerThe templated posts are perfect for new FBOs who are yet to get their heads around the compliance rules, but the great thing is that even posts created from scratch will have to filter through FLP.Social’s built-in compliance checker first. Every post will be scanned before it is released to the public and if something is seen to be uncompliant the system will flag up the error for you to fix.

This alert will explain why the post is uncompliant so that the user can learn from their error, and it also means that every user can post in confidence. If a post is seen to be on the compliance borderline, the Compliance Team at Forever’s UK Head Office will be contacted to approve (or reject) the post.

SchedulerThe built-in scheduler allows you to programme in when you want to release your social posts which is brilliant if you want to plan your week (or month) in advance, or to ensure you are covered if you go on holiday.

Planning your posts in advance will give you more time to focus on the income-producing activity that your business needs.

Hashtags The dashboard allows both novice users and seasoned social media experts to quickly find relevant hashtags (e.g. #SuccessDay) and use them in their social media content.

When you start to add in a hashtag, the tool will guide you by illustrating which hashtags are popular through a colour coding system.

Hashtag monitorGreen = Best choice – your post is most likely to be seen

Blue = An okay choice

Red = This hashtag gains too much traffic – your post will get lost

Grey = No one uses this hashtag

StatisticsYou may think you are a social media pro but a real social media expert will know exactly who is interacting with what post, what time of day is most effective, and what kinds of posts do well across different platforms. FLP.Social allows you

the chance to monitor and analyse the statistics drawn from your posts so that you can adjust your strategy accordingly. For more information on Social Media, please refer to our guide here.

Visual composerIf you are feeling creative and you have the time to spare, you can create your own professional-looking post from scratch using FLP.Social’s visual composer. The site provides you with access to a large bank of high quality images, including product and lifestyle-related shots, and the search function allows relevant images to be found easily and conveniently, and you can also upload your own images if you have something of quality that is relevant.

You can add your own text to the artwork and the tool is so simple and easy to use, in reality it only takes a few minutes to create something inspiring and effective!

Remember: Twitter has a character restriction but it will still post what you write even if it’s too long. Don’t be caught out by posting something that trails off as this will look unprofessional. Keep an eye on FLP.Social’s character counter as you write your posts.

What are the benefits?

What else can it do?

“NETWORK MARKETING IS NOT ALL ABOUT SOCIAL MEDIA, IT’S ABOUT BUILDING A NETWORK – IT’S A PEOPLE BUSINESS. WE ARE NOT TRYING TO REPLACE THIS CONCEPT. INSTEAD, SOCIAL MEDIA CAN AND IS A TOOL THAT CAN HELP YOU TO RECRUIT PEOPLE AND SELL PRODUCTS. IT IS A TOOL TO HELP YOU DEVELOP RELATIONSHIPS.” – Richard Ells, FLP.Social

A guide to Forever’s digital platforms FLP.Social

22 23

Content researchUse the content research tool to find relevant, trending content from YouTube and Google that links in with your business.

You will have to be careful with compliance and legitimacy here but it is a great way to spark conversation within your network.

Personalised websiteForever Business Owners can use FLP.Social to quickly and easily create a fully-branded landing page website that can be used to promote the products or business opportunity.

The site is automatically linked up to the Forever shop so that you can easily generate sales and prospects through the social posts you share.

How do you sign up?You can easily sign up to FLP.Social using your contact details and FBO ID and it will only take you a few minutes to get started. It’s free to try for fourteen days and following the trial period, the cost of use is £9.99 +VAT per month (£7.99 +VAT per month if paid annually).

We hope that you will see this tool as an opportunity to build loyalty, trust and brand awareness through social media in a compliant and effective way. To start using the platform, please visit http://flp.social.

“I ALWAYS USED TO THINK THAT I WAS SOCIAL MEDIA-SAVVY, BUT IT TURNS OUT I’M NOT. USING THE SYSTEM HELPED ME TO IDENTIFY MY STATS AND WHO’S ENGAGING WITH MY POSTS; IT MADE ME REALISE WHAT MADE STRONG CONTENT AND IT HELPED ME TO RECOGNISE WHICH OF ALL MY SOCIAL PLATFORMS ARE THE BEST FOR ME TO USE. AS A LEADER IT WAS HELPFUL FOR ME WHEN IT CAME TO TRAINING MY TEAM AS IT GAVE ME REAL CONFIDENCE; I CAN NOW SHOW MY TEAM HOW TO USE SOCIAL MEDIA CONFIDENTLY AND COMPLIANTLY.” – Victoria Beardmore, Manager

“FOR ME IT’S A GREAT TIME-SAVER. WITH FLP.SOCIAL I AM ABLE TO FULLY PREP MY WEEK ON A MONDAY MORNING! WHAT I DIDN’T EXPECT WAS TO SPONSOR THROUGH A POST CREATED USING FLP.SOCIAL, BUT I DID WHICH IS AMAZING.” – Emma Cooper, Sapphire Manager

Repost feature FLP.Social replaces the traditional ‘retweet’ and ‘share’ with ‘repost’. If you share or retweet an item through FLP.Social the repost feature will scan the social item for links that contain an FBO ID and it will automatically replace it with your ID instead.

This means that you can be confident in the knowledge that you will receive the credit for any sales that result from items you repost from someone above you in your network.

A guide to Forever’s digital platforms At a glance

24 25

At a glanceforeverliving.com FLP360° foreverknowledge.info FLP.Social

Subscription benefits P £13 per month P £10 per month P £9.99 per month

Company policyP P

TutorialsP P P

Corporate social responsibility P PFAQs

P PInfo on Marketing Plan and case credits

P

FSTM manualP

Business brochure PSales and Literature guide PAd Pack

PSocial Media guides P PAdverts

P PForever Magazine PBP and One-to-one slides PCase credit monitor P PWhat’s On

PImages / logos to download PEmail templates P PCustomisable website(s) P P P

foreverliving.com FLP360° foreverknowledge.info FLP.SocialE-magazines

PE-learning tools

PProduct information P PNews

P PAbout aloe vera and company P PTraining videos

P PEvents information P PIncentive information P PShop

PPhone app

P POpportunity to join business P P PContact list

PEditable Calendar PReports

P PDownline map

PDreambook

PChatter

PSocial post builder P

November 2016/A