1 The impact of tourism on the host communitys culture and historic sites.2 The impact of tourism on wildlife and beaches/coastline3 The difference between sustainable, green and eco-tourism.4 ustainable solutions for green hotels.! "ompare tra#elling by air and by road.$ %umping passengers and o#erboo&ed flights.' (hat do hoteliers do to ma)imi*e sales+, -uality ser#ice in tourism.. /ow should tourism industry pre#ent customer defection+10 /ow can tra#el agents retain their customers+11 1ncenti#e schemes for customer loyalty.12 2o first impressions matter when dealing with guests, customers+13 2ining, leisure and entertainment facilities.14 (hat is the core of any hotel industry in comparison to the business intangibles+1! (hat should a hotel chain ta&e into account when choosing a site to build a new hotel+1$ /ow to select and de#elop a new destination.1' 2estination brand image and country branding.1, 3stablished centre, new de#elopment site, and suburban areas a residential district located on the outs&irts of a city. as tourist locations.1. %udget hotels45 6budget hotel6 is simply an ine)pensi#e or affordable hotel. These rooms are, or at least should be, offered at a low price.7 20 8nline agents and e-Tra#el.21 2ifferent acti#ities during holiday and places to do them.22 The role of 9T8s and T1"s.23 %uilt and natural attractions.24 Types of #isitors, guides and tours in museums.2! (hat is the role of museums in tourism today+2$ The role of art in tourism.2' 2escribe an artifact.2, Tourism and film/T:.2. /ow are business tra#ellers different from other tra#ellers+30 (hat airport facilities cater for business tra#ellers+31 /ow easy is it for passengers to get an upgrade+32 5 se#en-point programme for being upgraded from economy to businessclass.33 The facilities that hotel needs to ha#e to organi*e a conference.34 8rgani*ing and holding a business meeting.3! 3#ent management/coordination.