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Originating from the Human Resources Services unit of
PricewaterhouseCoopers Vietnam, Talentnet is now
acknowledged as the leading HR consulting firm in the
country, with nearly 20 years of experience in the local labour
market. With the mission “Make a difference in the lives of
every employee”, Talentnet is passionate about contributing to
a better working life for Vietnamese employees through
professional HR solutions designed to meet the diverse needs
of Vietnamese and international clients.
Most clients are multinationals (half of which are Fortune 500
companies) and large Vietnamese companies, making
Talentnet experienced in addressing various needs with
customized solutions. Local understanding enhanced by
international methodologies from two global partners has
given Talentnet greater insights and tailored approaches to
business goals and visions.
ABOUT
TALENTNET
Talentnet’s caring culture is deeply embedded
within the company, enabling us to genuinely care
about our clients and be dedicated to serving them
fully. We know their industry and understand their
specific goals and objectives.
We come up with innovative HR solutions to help
them remain competitive.
THOUGHTFUL
Talentnet’s high standard of service is the result
of nearly 20 years of experience in Vietnam’s
labour market. This not only gives us an
advantage in maintaining an edge over our
competitors but also makes us a trusted partner
of our clients.
HI-STANDARD
Talentnet’s large connection with key HR experts
and community allows us to tap into our depth of
industry knowledge and expertise to uncover
opportunities across market. This rapport, together
with our knowledge of market trends….
AGILE
Being an entrepreneur with a bold vision and charismatic leadership style,
Trinh has led over 300 employees in solidifying the company as the
preeminent HR service provider in Vietnam. Not just partnering with two
global leading HR consulting companies – Mercer and ADP Streamline,
Talentnet has gained trust and satisfaction from most of MNCs and big
local clients. Trinh has won a number of accolades through the years
including “The Excellent Entrepreneur of Ho Chi Minh City” organized by
Ho Chi Minh People’s Committee in 2012, 2014 and 2016, making
Talentnet “The Excellent Brand” in 2013, recognized by Vietnam Ministry
of Industry and Trade. 2019 marks her significant milestone by being in
the TOP 10 of Red Star Awards – celebrating excellent young
entrepreneurs nationwide for marvelous business success and
contribution to social activities.
Trinh has been recognised as one of the most active and constructive
person to HR community with the passion to upgrade and build more
awareness about the importance of HR to bring the differences in lives of
every employee. She is in
the Management Board of Amcham HR Committee,
VNHR Club as the Vice Chairman and YPO (Young
President Organisation) as a member.
Trinh is a well-known HR expert, authoring a number
of HR articles on Vietnam Economics Times, Saigon
Times, Marketing Magazine, Doanh Nhan Sai Gon.
She speaks frequently at Eurocham events, Leading
Business Club, Centre Franco-Vietnamien de
formation à la Gestion, Vietabroader Career
Conference 2010 in New York, PACE Institute,
Vietnam Television Station, The Voice of Ho Chi Minh
City People, FBNC, etc.
With over 20 years of experience in
HR services in Vietnam labour
market, Trinh, former leader in
charge of Indochina practice of
Human Resource Services of
PricewaterhouseCoopers, is
considered by many as a leading
HR professional in Vietnam. Trinh
has an unparalleled depth of
understanding of Vietnamese
labour market, and has strong
relationships with top HR
professionals, industry leaders and
other key contacts within this field.Ms. Tieu Yen TrinhFounder & CEO
WHY
US
• Executive Search & Selection
• Human Capital Solution
• HR Outsourcing Service
• Payroll Service
THE ONE AND ONLY COMPANY
IN VIETNAM PROVIDING TOTAL
HR SOLUTION
• 20 years of experience
• Standardized process systems
• International best practices &
methodology
WELL-ESTABLISHED
HR SERVICE FIRM
STRONG NETWORK WITH
PROMINENT MNCS AND
LOCAL COMPANIES
OUR
PARTNERS
ADP Employer Services International provides multi-country payroll
outsourcing services through ADP Streamline.
www.adp.com/streamline
Talentnet is a local partner of ADP Streamline in Vietnam.
Mercer is a wholly owned subsidiary of Marsh & McLennan, the
world’s leading professional services firm in the areas of risk,
strategy and people. Mercer provides advice and technology-
driven solutions that help organizations meet the health, wealth and
career needs of a changing workforce.
2007
Establish
2008
Strategic
Partnership
With Mercer
2010
Strategic
Partnership
With ADP
Streanline
2012
HCM
Excellent
Entrepreneur
2012”
Award
2013
“The Excellent
Brand”
Award
2014
Vietnam HR
Awards
Launching
2014
HCM
Excellent
Entrepreneur
2014”
Award
2015
Vietnam HR
Awards
Forum
2016
“HCM Excellent
Entrepreneur
2016”Award
Member of Conerstone
International
Group
2017
Viet Human
Capital
Management
Institute
(Viet HCM)
Launching
2018Brand
refreshment
Business
Outreach
For
transformation
2018
onwards
OURServices
Executive
Search
& Selection
Payroll
Human
Capital
Solutions
HR
Outsourcing
EXECUTIVE
SEARCH ＆SELECTION
DATABASEBig data base with over 100,000 candidates at management level
APPROACHStrong candidate engagement with deep insights
Well understand working culture and value of organisation, be strategic advisor for
client on talent pool
METHODOLOGYReliable assessment tool to help identifying right competencies, skill sets and
personality of candidates: CBI (Competency-Based Interview) & Testing
Talent Mapping for Senior Manager level up
EXPERTISEThe most experienced executive search in Vietnam, established since 1997 as
PricewaterhouseCoopers (Vietnam) and since 2007 as Talentnet
More than 30 senior consultants with 5 – 10 years of experience in HR
Well-structured team to focus on specific function & industry with deep industry insight & market best
practice
EXECUTIVE SEARCHWith a database of over 100,000 candidates at middle
and senior management levels, experienced
consultants and sound local market knowledge, we can
offer:
Best fit candidates in service, industrials and
consumer related industries
Speed to placement
High search completion rate
Long-term candidate engagement
Labor market insights
ORG CHART MAPPINGWe research organizational architectures related to a
specific function in a number of comparable
businesses to assist you:
Benchmark your org chart
Define your future needs of new alents / roles
Evaluate the need for restructuring
ASSESSMENT SOLUTIONSOur face-to-face & online assessment solutions (Mettl) help you make people decisions across employee lifecycle:
Competency interview: TLN’s consultants will
interview client’s staff to justify their current
competencies for promotion or staff
development.
Talent sourcing & engagement: online
hackathons and contests.
Talent acquisition: Fresh and experienced hiring
via assessment of personality and competencies
(technical skills, soft skills and leadership skills).
Learning & development: Pre & post training skill
gap assessment.
Organizational design: leadership assessment,
succession planning, HIPO identification, online
360-degree feedback.
CBI (COMPETENCY BASED INTERVIEWS)
Our training service will equip your line managers with
interviewing skills to:
Identify
competencies
required for the jobs
Use past and current
behaviors to predict
future
Provide consistency and
objectivity for making
recruitment decisions
Minimize
hiring risks
RECRUITMENT
PROCESS CONSULTINGWith our service, you will save time and cost when
building a professional recruitment, on boarding, off
boarding processes with:
Necessary forms and templates
Labor contracts which comply with local labor code
Improved employee experience touch points
OUTPLACEMENTWe will help you displaced employees land a
comparable job as fast as posible via:
A change management workshop to reduce
negative emotion
Prevailing labor market information and
skills to prepare CVs and attend interviews
One-to-one coaching sessions
TALENT MAPPING
A thoroughly researched list of profiles per
role by quality and relevance will help you:
Benchmark internal talents
Uncover talents in the market
Build talent pipeline
EXECUTIVE SEARCH
& SELECTION
Head of Executive Search and Selection Services
Hanoi Branch Director
P : +84 912 223 630 Ms. NGA VUONG
Ms. NGA VUONG
HO CHI MINH
Ms. LE ANH THUY CHAU Senior Manager
P: 0937 099 089
Ms. DO THI HOAManager
P: 0903 678 983
HA NOI
Mr. NGUYEN HOANG TUManager
P: 0914 325 560
HUMAN CAPITAL
SOLUTIONS
DATABASEThe largest and most comprehensive compensation and benefits database
in Vietnam with 600+ multi-national companies and local companies
participating in 2018 Total Remuneration Survey (TRS), providing data of
310,000+ employees across Vietnam
APPROACHPractical solutions based on global methodology and best local practices
Committed to deliver what we promise: quality, timeline and strong post project
support
METHODOLOGYGlobal methodology, commonly used by most global clients as well as local clients
Best global and local practices
Deep local insights
EXPERTISEDelivered 200+ HR consulting projects since 2008
Extensive experience working with multi-national and local clients across 15+ industries
Provided local insights for new comers to Vietnam, for local and regional HR directors coming to
Vietnam, and for local, regional seminars
TOTAL REMUNERATION AND
BENEFITS SURVEY
SALARY STRUCTURE AND
BENEFITS SCHEME
We have the largest and highest quality
compensation and benefits data in Vietnam. Our survey
results help client’s management team make informative
decisions on compensation and benefits policies as well
as provide annual salary and bonus reviews.
Benefits to Client:
Salary and benefits are accurately
benchmarked to market
Decisions related to pay are made correctly with
reliable market data and most updated market pay
trends
Having a large network with 600+ survey
participants and being updated with latest market trends
in compensation, benefits and labor demands
We provide consultancy on developing salary structure
and benefits scheme based on Mercer global position
evaluation methodology and our largest and most
reliable market pay data from our salary and benefits
survey. We consult on pay strategy, make
recommendations on salary adjustment and budget as
well as a salary increment matrix.
Benefits to Client:
Internal grading is built more professionally
based on position evaluation results
Pay strategy is defined. Salary structure and
benefits scheme are more internally fair and
externally competitive
Salary budget, salary increase budget, and
benefits budget are more efficiently allocated and
utilized
JOB DESCRIPTION KPIs AND PERFORMANCE
MANAGEMENT SYSTEM (PMS)We provide the most practical training on how to write
functional matrixes and job descriptions. We also help to
write, edit and review a department’s functional matrix
and job descriptions.
Benefits to Client:
Job description is more professional and
descriptive, providing accurate information about the job
requirements
Functional matrix is built to avoid duplication when
allocating responsibilities to all positions in a department
Responsibilities allocation to all positions in a
department is documented and reviewed for
improvement
We develop Corporate scorecard (a set of KPIs) which is
translated from client’s mid-long term strategic
objectives and direction. We train Management
team in developing SMART KPIs and how to cascade
management KPIs to KPIs of their employees. We also
offer continual advice and support on the process and
format to ensure consistency in implementation of
the new system.
Benefits to Client:
Corporate, Department and Individual
scorecards (set of KPIs) are SMART and aligned from
top down
PMS forms and processes are built
professionally and efficiently
PMS manual is built for better communication to
all employees
HR STRATEGIES
We develop HR Strategies and an HR Roadmap based
on your business strategies and direction so that HR can
be a strategic partner of business and support your
business to achieve its strategic
objectives.
Benefits to Client:
HR Strategies: clear HR strategies with visualized
outcomes
HR Roadmap: clear HR roadmap with priorities
and milestone
EMERGENETICS
We provide the Emergenetics profile which is used
globally to reveal thinking and behavioral preferences.
Emergenetics tools and solutions help people to better
understand self and their team; to improve
communication, team dynamics; to increase efficiency
and ultimately bring better business results.
Benefits to Client:
Understand thinking preferences and behavioral
preferences of an individual and team to increase self-
awareness; help employees communicate more
effectively with others
Results help to better plan for training, corporate
communication, team communication, employee
engagement and talent development programs
Application of Emergenetics through the power of
WE modules:
• Goal Setting
• Problem Solving
• Change Management
• Team Norms & Performance
HUMAN CAPITAL
SOLUTIONS
Deputy CEO
P : +84 28 6291 4188
Ms. NGUYEN T. THANH HUONG
Talentnet Remuneration Survey
Ms. NGO NGOC THUC DOANSenior Manager
P: 0909 502 809
Ms. VU THI HUYEN TRANGBusiness Development and Excellence Leader
P: 0908 940 099
HR Consulting
Ms. NGUYEN THI QUYNH PHUONGDirector
P: 0908 027 788
Ms. HOA NGUYENSenior Principal
P: 0903 306 788
PAYROLL
DATABASE400+ Multi-national companies across industries in our client profile
45,000+ pay-slips are processed monthly
600+ foreigners supported
APPROACH100% accurate
100% compliant
100% on-time
METHODOLOGYHighest international standards of security and confidentiality
Integrated payroll system with employee self-service portal
Bespoke payroll and system solutions for every clients’ needs
EXPERTISEA management team with more than 20 years’ of experience
A delivery team averaging 7-8 years’ of experience
An in-house IT team to support with system interfaces, configurations and customized reports
An in-house legal team to consult on relevant HR legislative matters
PIT finalization
for
Repatriation &
Departure
meeting
EXPATRIATE SERVICEPAYROLL
Talentnet provides a payroll service which includes time attendance, data
system solutions, internal management reports and HR compliance
consultancy
Initial registration with local authorities
Payroll Processing
Payment on behalf service
Payroll standard & customized reports
Legal Updates
E-Payslip
E-Reports
E-Leave management
E-Overtime Management
Time Attendance
Management
Secured data transfer
PAYROLL SERVICE ONLINE SERVICE
PAYROLL
Deputy CEO
P : +84 28 6291 4188
Ms. NGUYEN T. THANH HUONG
HO CHI MINH
Ms. NGUYEN THI SALY (Expat Service) Senior Manager
P: 0985 761 139
Mr. LE QUANG HUYManager
P: 0918 225 122
HA NOI
Ms. DO THI THU HUONG Senior Manager
P: 0912 577 899
DATABASELarge database of over 60,000 candidates from field force, sales force,
HR and administration
OUR APPROACH & COMMITMENT
Excellence Execution: Punctuality, Accuracy, Compliancy
Best Customer Service: consistent quality, capable and stable Service
Delivery Team commit:
o Qualified candidates provided within 5 working days
o 100% clients and contractors’ queries responded within 24 hours
o Hotline ready to serve Contractor : 19007131
METHODOLOGYDifferent methods/channels of search and selection for different job categories
Apply leading technology and digital solutions in daily operations (E-Recruitment;
E-Training; DMS Mobile applications, HR integrated system/software)
Global standard of Working Processes
EXPERTISEA management team averaging 10 years of experience, deep market insight in field force,
sales force, administration outsourcing services
A delivery team averaging 7-8 years’ of experience in customer service
An in-house IT team to support with customized system interfaces, configurations and reports
PRE-EMPLOYMENT CHECK
• Education
• Social media
• Work history & Employment references
Benefits to Client:
Fast turnaround time: Talentnet will provide data-related
search results within 15 working days
Data Accurate Results: checking reports are generated
with accurate, up-to-date information that matches the
person company’s hiring
Flexible contracting options with monthly fixed fee or
based upon specific quantity orders
RECRUITMENT PROCESS
OUTSOURCING (RPO)
• Candidate Pool Development
• Recruitment Software
• Recruitment by level/by function or whole
• Selection & On-Boarding Administration
• Recruitment & On-Boarding Reporting
Benefits to Client:
Excellent compliance recruitment work process
& regulations: Talentnet is an expert on Global HR
management standards.
Candidate database: Talentnet is responsible for
pool development and software installment that quickly
provides qualified shortlists match with hiring positions
Fast & Accuracy Recruitment Report:
implementation reports are generated timely with
accurate, up-to-date information
MASS RECRUITMENT
• Search & identify potential candidates
• Pre-screen, assess, verify candidates’ skills and qualification
• Provide candidate shortlist bet-fit to clients’ requirements
• Arrange for final interviews between individuals & Company
• Contact and prepare offers
• Update recruitment progress and report
Benefits to Client:
Strong Quality of hires: Talentnet invests time, energy and resources into sourcing, screening and presenting
qualified candidates to the clients.
Reduced time to hire: A short list of qualified candidates who are best-fit with requirements within 5 working days
Effective recruitment costs based upon the success fee model, paid only for selected candidates
FULL OUTSOURCING
SERVICES
• Recruitment
• Employment
• Employees Services
• On-boarding, Training & Qualifying
• Performance Tracking
• Replacement
• General Administration services
• Retails/Sales operations admin support
Benefits to Client:
Strategic HR Business Partner by a dedicated &
experienced management team to execute Recruitment, On-
boarding, Training & Qualifying, Employment, Performance
Tracking, Replacement, HR Administration and employment
relationship management
Capable Workforce to quickly evolve with entire business or
just a partial adjustment
Timely Analytics and Reporting: Talentnet providers track
and trace every stage of management process allowing for real-
time reporting and detailed insights for prompt decision making.
STAFFING SERVICES
• Recruitment
• Employment
• Employees Services
• Back-up
• Replacement
Benefits to Client:
Quickly fill in resources who are best-fit with the job
within 7-14 working days
Flexible Workforce in service duration from 1 to 12
months to cover short-term needs or backup for absence
staffs to keep daily business run smoothly or additional
resources to implement special projects
Lower costs: Talentnet takes care of compliance, payroll,
and recruitment, replacement for staffs that help clients will
save on administrative and overhead costs.
EMPLOYMENT SERVICES
• Manage outsourced staffs’ basic information and set up records on system
• Sign the labor contract with outsourced staffs
• Register labor, SI, HI, UI and monthly prepare documents and report to with the relevant authorities
• Register and serve outsourced staffs for personal accident insurance and extra-health insurance if required
• Register, obtain tax code, monthly prepare documents and report to the tax authorities
• Prepare and proceed monthly payroll/payment to outsourced staffs
Benefits to Client:
Efficient Headcount Controlling
Excellent compliance regulations: Talentnet is an expert on labor laws and HR management standards. Detailed records
are kept in every stage of the process.
Effective Employee Information System: Equipped with integrated & in-house supported payroll software with flexibility for
customization: 100% accurate and security
Best Employee Services Center: all queries responded within 24h, employee Hotline 19007131
Value consultancy from trusted & experienced consultants in the HRM as C&B, Rewards and Recognition…
HR OUTSOURCING
Head of HR Outsourcing Services
P : +84 28 6291 4188
Ms. LY NGOC TRAN
HO CHI MINH
Ms. PHAN NGOC KIM XUANSenior Consultant
P: 038 263 5219
HA NOI
Ms. DANG THI HA Manager
P: 0912 424 997
Head of Executive Search and
Selection Services
Hanoi Branch Director
Ms. NGA VUONG Ms. NGUYEN THI THANH HUONG Ms. LY NGOC TRAN
Deputy CEO
Head of HR Outsourcing Services
On September 30, 2015, Vietnam Global Investment Forum
in Hanoi attracted 700 delegates from 32 countries who
came for investment opportunities. That was the proof for the
great potential of Vietnam in the eyes of foreign investors.
Nobody can deny the improvement of Vietnam’s economy
over the past 30 years although many problems still
remained. Here are several reasons why doing business in
Vietnam is worth investing.
01. PROFOUND INTEGRATIONVietnam is in a profound integration process which results in many huge
opportunities for foreigners doing business in Vietnam. Up to now, Vietnam
is a member of ten free trade agreements. Five more agreements are still
under negotiations. Significantly, European Union and Vietnam reached
agreement on free trade deal on August 4, 2015. That is a milestone in
financial, economic and investment corporation between Vietnam and EU.
This agreement supports European investors doing business in Vietnam to
expand their production and business activities. Furthermore, Trans-Pacific
Partnership (TPP) with 12 partners was concluded in February, 2016. The
agreement is a better access to the US market which helps Vietnam attract
more international manufacturers. Thanks to the trade deal, the inefficient
economy of Vietnam is hoped to have more reforms.
02. ADMINISTRATIVE REFORMMost foreign investors find complicated procedures the most irritating when
doing business in Vietnam.
However, Vietnam government has determined to reform institutions and
administrative procedures dramatically. That promises to bring the best
conditions for production and business activities. In fact, most of
administrative procedures in finance sector have been reformed
thoroughly, especially in taxation and customs procedures. The Ministry of
Finance has simplified 38 and removed 7 customs procedures, as well as
simplified 7 and removed 1 taxation procedures. About 420 hours spent on
paying tax has been reduced. These reforms help enterprises save 21.5
million workdays.
03. GEOPOLITICAL ADVANTAGES -
LABOUR MARKET CONDITIONSVietnam has geopolitical advantages in the region when locating on the
sea route connecting Europe and North-East Asian countries. There are
many main point habours such as Hai Phong, Da Nang, Cam Ranh and
Sai Gon. Goods can be delivered from Vietnam to many places in the
world. In addition, Vietnam government has enacted many preferential
policies for key sectors and areas of the economy.
Labour market with young workers is another attractive point to foreigners
doing business in Vietnam. With 54 million young and hardworking
workers, Vietnam is a promising labour supply market.
APPENDIX
VIETNAM HR AWARDS
FORUM 2019
11/2019
VIETNAM HR AWARDS
FORUM 2017
08/2017
VIETNAM HR AWARDS 2018
03 – 09/2018
VIETNAM HR AWARDS
FORUM 2015
11/2015
VIETNAM HR AWARDS 2016
03 - 09/2016
VIETNAM HR AWARDS 2014
03 – 12/2014
VIETNAM HR AWARDS
LAUNCHING
03/2014
THE FIRST HR AWARD IN VIETNAM
UNDER THE AUSPICES OF VIETNAM MINISTRY OF
LABOUR - INVALIDS AND SOCIAL AFFAIRS
EXCLUSIVE REGIONAL METHODOLOGY
Initiated in 2014 by Talentnet, the Vietnam HR Awards is the first award for HR
strategies in Vietnam. The awards have become well-regarded by the
business community and HR insiders and created a venue for enterprises to
share experiences in HR management.
Many large corporations had enrolled and were awarded in 2014 such as:
Abbott, AIA, CSC, DHL Express, HSBC, Intel Products Vietnam,
Unilever, Samsung, Mobile World, FPT, TCM, etc.
To ensure professionalism and modernity, The Awards uses international
methods from SHRI (established in 1965, Singapore Human Resources
Institute (SHRI) is a leading, not-for-profit, professional HR body in Singapore),
and adds a number of factors that are relevant with the Vietnamese market to
ensure transparency in the judging criteria and process. The Judging Panel
includes preeminent experts in both HR and business fields from Vietnam and
abroad.
-30-
Head Office
6th Floor, Star Building
33 Mac Dinh Chi Street, Da Kao Ward, District 1,
Ho Chi Minh City, Viet Nam
Tel:+84 28 6291 4188 - Fax: +84 28 6291 4088
Hanoi Office
Unit 5, 5th Floor, Horizon Tower Building
40 Cat Linh Street, Cat Linh Ward, Dong Da District, Ha
Noi City, Viet Nam
Tel.: +84 24 3 936 7618 - Fax: +84 24 3 936 7619
Da Nang Office
Unit 6, 3rd Floor, F-Home Building
16 Ly Thuong Kiet Street, Hai Chau District,
Da Nang City, Viet Nam
Tel/Fax : +84 236 3538 488
Can Tho Office
3rd Floor, MB Building
77-77B Vo Van Tan Street, Ninh Kieu District
Can Tho City, Viet Nam
Tel/Fax : +84 292 3914188
Email : [email protected]
www.talentnet.vn
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