AccelOps Brochure1210

8/2/2019 AccelOps Brochure1210

http://slidepdf.com/reader/full/accelops-brochure1210 1/6

1

Itgrtd Dt Ctr d Clud Mitrig

Intelligent. Proactive. Secure.

2 9

0 5 S t e n d e r W a y , S u i t e 4 8

P h o n e + 1 . 4 0 8 . 4

9 0 . 0

9 0 3

w w w . a

c c e l o p s . n e t

S a

n t a C l a r a ,

C A 9 5 0 5 4 ,

U S A

F a x

+ 1 . 4 0 8 . 9

7 0 . 9

6 6 6

© 2 0 1 1 A c c e l O p s , I n

c .

Capitalize on new service delivery opportunities and increase operational efciency. AccelOps monitoring solution cuts through operation

silos and disparate infrastructure technologies to enable service reliability and SLA assurance with end-to-end visibility and actionable

intelligence. Delivered as virtual appliance software or Software-as-a-Service (SaaS), AccelOps offers enterprises and services providers a

highly automated, fully integrated and cost-effective means to monitor data center, network infrastructure and cloud environments.

Service Reliability Challenges

Enterprises and service providers must expand their service offerings and address SLA compliance while improving efciency. At the

same time, the complexity of their growing data centers, with multiple customers/divisions and technologies spread across on-premise

off-premise and cloud platforms, makes gaining operational oversight, pinpointing issues and coordinating responses challenging.

With dynamic hosting and cloud computing, new network, server, VM and applications can be provisioned or changed dynamically an

at various time periods. Given automated resource provisioning, it is also difcult to foresee the amount of capacity that will be require

to monitor metrics, events, operations and status data — all of which takes considerable processing power to mange virtual and cloud

environments. Failure to handle and cross correlate this critical data puts organizations at operational risk and possible contractual

liability. IT organizations and service providers require an integrated, dynamic and cost-effective IT management solution — one that

avoids paying for excess capacity, adding procurement costs and increasing administrative overhead.

AccelOps offers a more integrated, comprehensive and cost-effective means to assure service commitments and optimize resources tha

overcomes the integration complexity, time-to-value, scalability and high TCO of legacy tools, open source and modular infrastructure

monitoring approaches. With AccelOps, organization can:

+ Efciently monitor data center infrastructure and optimize service levels; centralize operational oversight across IT

functional domains, as well as understand application and infrastructure component relationships to effectively track and enhance

service delivery and quality

+ Manage change; understand and verify changes made to resources, assure conguration integrity, optimize consolidation

opportunities and anticipate the business impact due to changes

+ Quickly nd the root cause of an issue or problem (MTTR); pinpoint and triage infrastructure and service disruptions,

degradation and faults faster, with fewer resources, and with immediate diagnostic details

+ Optimize dynamic virtualized resources; reconcile and control VM sprawl, identify and resolve resource contention issues,

reduce excessive VM movement, and analyze sophisticated problems

+ “Operationalize” security and automate adhering to compliance mandates; extend SOC and NOC agility, map

requirements to operational controls, and reduce reporting and audit expenditure

+ Maintain monitoring performance and capacity; easily scale-out infrastructure monitoring capabilities to handle the new a

burst operational data generated from dynamically provisioned environments.

Integrated Data Center Monitoring and Service-Oriented Management

AccelOps provides a single pane of glass to monitor data center, network infrastructure and cloud environments across performance,

availability, security and change management from a business service perspective. The result offers IT organizations the benets of:

end-to-end visibility, service intelligence, efcient root-cause analysis, reduced MTTR and operational efciency. The AccelOps platfo

puts the “who, what, why, where, how and when” details at the operator’s ngertips with unparalleled depth, breadth and value.

+ Business Service Management / Service Level Management

+ Performance Management / Network Behavior Analysis

+ Application Monitoring / Availability Management

+ Security Information Event Management

+ Virtualization and Cloud Management

+ Automated CMDB/ Change Management

+ Event / Log consolidation and cross-correlation

+ Network visualization and enterprise search

+ Identity and location management with directory service integration

+ Compliance and operational reporting automation


http://slidepdf.com/reader/full/accelops-brochure1210 2/6© 2011 AccelOps, Inc.

2

T Prblm

+ Achieving service levels with reduced

budget, staff and resources

+ Difcult to quickly and accurately map

infrastructure and monitor changes

+ Reactive IT, break-t environment

+ Inefcient root-cause analysis that

consumes resources and lengthens MTT

+ Unwieldy to baseline, improve and brid

DC, VM and cloud infrastructures

+ Operational silos that result in diminish

service visibility, controls and reliability

+ Disparate IT tools that propagate

operational silos which contributesto operational inefciency and adds

operational costs

+ Loosely integrated, cumbersome and

expensive IT management suites

T Sluti

+ Integrate core data center monitoring,

alerting, investigation and reporting

capabilities across infrastructure

technologies and IT functional domains

+ Centralize, normalize, cross-correlateand manage diverse health, performanc

event/log and security data

+ Automate infrastructure discovery,

CDMB/change mgmt., service denitio

business service tracking and proof of

compliance

+ Proactively identify, visualize, collabora

on and efciently assess data center iss

+ Accelerate time-to-value with built-in a

extensible dashboards, reports and rule

mapped to best practices

+ Deliver an easy to use, integrated and

scalable monitoring platform as a virtua

appliance software or Software-as-a-

Service (SaaS)

Fcus Qulity, Uptim d ecicy —

Istd systms d tclgy

acclops utmts dt ctr, twrk d clud-bsd mitrig rm 360° srvicprspctiv, istd t trditil wy s tclgis d systms.

AccelOps offers an integrated and service-oriented platform for the collection, monitoring,

analysis and detailed reporting on all performance and IT/event log data that cuts through

networks, systems, applications, virtualization and technology boundaries. It is delivered as a

Virtual appliance or as Software-as-a-service to offer customers implementation exibility and as

needed scale.

The platform efciently collects, processes and stores massive volumes of operational data, such

as congurations, logs, network ow, events, VMs, application response, identity, directory

services, and user activity from diverse sources in an IT environment, and analyzes the data in

real-time and historically to yield comprehensive data center and cloud service oversight.

AccelOps presents a holistic view into the health of your network, systems, applications and

virtual environments through an intuitive, dynamic web 2.0 GUI. The solution not only monitors,

trends and proles performance and availability statistics, but also correlates conguration

changes, hardware status, system processes and capacity, application response, VM movement

and security events for immediate insight into operational baselines, application outage and

degradation, resource usage, incidents and anomalous activity.

With automated service mapping functionality and advanced cross-correlation, AccelOps

identies sophisticated issues and provides actionable intelligence to know: where an issue is

occurring within an IT service, in what IT functional domain a problem exists, how a problem

with a specic component affects different IT services, and the impact to SLA/service delivery.

[ Integrated Data Center and Cloud Service Monitoring Platform ]

BusinessServices Email

Network Security

OperationalIntelligence

Change & ConfigurationManagement (CMBD)

Asset Management

Application PerformanceManagement

Identity, Access &Location Monitoring

Security & BehaviourMonitoring

Service toApplication Mapping

Root CauseAnalysis

Business Alignment

Reporting

Operational Oversight

Discovery, Correlation, Consolidation

and Event Monitoring

Governance& Compliance

CapacityPlanning

Service LevelAgreements

Applications Users Servers Other

WWW CRM ERP SAP UC

CxO&

Directors

Operations&

Engineering

IncomingData

Virtualization Management



3

acclops discvrs yur irstructur

d cpturs cgurtis, twrk

fws, dirctry bjcts, usr ctivity d

prtil vts trpris-wid. Tsluti utmticlly ppults its built

CMDB d crss-crrlts t ggrgt

prtil dt d vts t crt

bslis d trck cgs, prblms

icidts. all t crrltd d rw v

r ssssd dymiclly d strd r

lg-trm istric lysis d rprtig

mplyig bt ptimizd vt dt

rpsitry d cmmrcil, p surc

rltil dtbs.

Question

How do you efciently monitor changes,

performance trends, application response,

user access and activity, system faults and

security incidents, physical and virtual

resource utilization, and compliance policie

in order to meet service expectations and

measure business service improvement?

Answer

Manually obtain network, device, system

and application conguration details and

baseline your infrastructure. Have IT staff from different departments exert resources

to associate components, dependencies and

metrics in order to dene services and servi

levels. Try to capture, normalize, trend, stor

and maintain all congurations, transaction

directory objects, primary and secondary

logins, and infrastructure events from all

sources. Coordinate IT staff and spend time

ltering the noise and analyzing the isolate

ops data using a variety of tools. Figure out

real anomalies, faults and incidents, and

attempt to resolve issues according to servi

level priority. Manually assess the business

impact of a change or correction. Record

all observations to support internal audits,

operational reports and compliance validat

Repeat often — or deploy AccelOps.

acclops advtgs

+ 360 degree root-cause analysis to assess and resolve complex issues for service availability,

performance, security, change and compliance, with location and identity tracking

+ Extensible knowledgebase of rules, dashboards and over 1000 report templates mapped to

best practices

+ Consolidated, Web 2.0 Console provides interactive and customizable means view

dashboards, respond to incidents, examine event objects and attributes, investigate issues,

generate reports, administer rules and manage the system.

+ Agent-less infrastructure discovery, monitoring and trending including virtual systems

+ Automated application-to-infrastructure business service mapping

+ Change tracking and validation with auto-populating CMDB and interactive topology maps

+ Event/log management, consolidation and correlation spanning network, system,

application, VM, security, directory, access, identity, location and physical sources

+ Business service change detection, prioritization, resolution analysis, trending and impact

Network behavior analysis, availability, performance and security information management

+ User monitoring; identity, login, class, location, wireless and mobile device (PDA/iPhone)

+ Directory service integration and vulnerability assessment integration

+ Network behavior analysis, system resource proling and availability management

+ Comprehensive Security Information Event Management and compliance automation

+ Dynamic VM oversight: cross-correlate hardware, storage, VM, v-Switch, VLAN, guest host

and application relationships, contention, movement and issues

+ Application performance management with process and synthetic transaction monitoring

+ Real-time and historic search with iterative ltering and convert to report / widget feature

+ Clustered, virtual appliance architecture to readily scale-out performance and gain unlimited

online data analysis.

AccelOps helps automate each part of the service management lifecycle to improve service

reliability and quality. Through an innovative service carousel, interactive incident tables and

topology maps, easily customizable dashboards, intuitive search and powerful rule features,

AccelOps benets the entire organization — enabling team collaboration, IT functional group

monitoring, as well as individual specialized focus.



4

oprtil Visibility Dymic Srvic Mgmt ovrsigt

Itgrtd CMDB d VM Mgmt Itlligt Rt-Cus alysis

IT Dmi Dsbrd – Scurity Strmli Ivstigtis d Rprtig

autmtd IT / Busiss Srvic Mppig




5

Protected Investment

AccelOps gives organizations the exibility

to purchase the Performance and Availabili

Module, the Security Information Event

Management module, or both as an “all-in-

one” platform. Our convenient subscription

licensing allows you to select the model

you need today with the convenience to

easily upgrade capacity. The subscription

includes on-line technical support, telephon

support, updates and upgrades. AccelOps’

elastic monitoring capacity leverages our

clustered, virtual appliance architecture to

cross-correlate and manage new and burst

operational data on the y without requirin

to buy, deploy and maintain excess capacity

— supporting virtual and cloud-provisioned

environments.

autmtd Discvry, Srvic Diti d alytics

AccelOps breaks down existing management silos and makes IT service management tangible,

effective and maintainable. Administrators can quickly dene logical business service groups

within AccelOps. Simple select an application or device, and AccelOps presents the relevant

systems and infrastructure to deliver that service. AccelOps monitors the dened service, which

dynamically inherits each respective component’s monitoring prole and key performance

indicators (KPI’s). Operators can apply additional service level attributes to any dened service.

The pragmatic, service-oriented approach links the infrastructure directly to business and

business services. Armed with this on-going operational intelligence, AccelOps rapidly pinpoints

the cause of a IT/business service issue or how a component problem impacts multiple services.

AccelOps continuously discovers, baselines and monitors your environment using standard,

secure and vendor-specic protocols such as: SNMP, Syslog, network ow, WMI, MS-RPC, Cisco

SDEE, Checkpoint LEA, JDBC, JMX, VMware VI-SDK, HTTPS, IMAP, IMAP over SSL, POP3,

SSH, and Telnet– without requiring agents. The system supports a broad number of popular and

custom sources spanning network devices, systems, security, applications, directory services,virtualization, and even physical and environment controls.

acclops Virtul applic (-prmis stwr)

Appliance usability and integration ease + software deployment and scale

AccelOps Virtual Appliance software gives you the best of both worlds — the simplicity, built-for

purpose performance and immediate implementation benets associated with appliances and

the software means to readily extend performance capacity and distributed coverage. AccelOps

Virtual Appliance is offered as a ready-to-run, turnkey datacenter and IT service management

solution running as a guest host on a VMware server. This approach leverages the resource

allocation and high availability features of the VMware platform. The optimized operational event

data repository supports local, NFS and SAN based storage.

AccelOps provides on-demand scalability with clustered, virtual appliance architecture. Cluster

members can be readily added to enhance performance and gain unlimited online data analysis;

avoiding the added cost to procure, deploy and maintain complicated, multi-component

approaches.

acclops Stwr-s--Srvic (SS)

No CAPEX, Pay-as-Use OPEX, Scale-as-Needed

AccelOps Software-as-a-Service (SaaS) offers immediate use — simply download and install

the AccelOps SaaS on-premise client… it’s that fast, that easy, that integrated and that efcient.

AccelOps SaaS provides local operational data capture with a cloud service offering high

performance data processing, continuous system monitoring and enterprise-grade storage. SaaS

is identical to the on-premise solution and is fully customizable. SaaS security features include:

SLA-guaranteed service availability, SAS70-2 certied physically secure site, authenticated

access, encrypted data transmission, perimeter and network security, data segregation, role-based

access controls and snapshot technology. Remove the capital expenditure and administrative

burdens from the purchase equation. SaaS subscription offers continuous service availability with

operational data analysis and online retention, maintenance and support.

[1] CtiuusDiscvry

[2] app t IrstructurItlligc

[3] Rpid Srvic

[4] Srvic MitrigIrits KPIs

[5] add SrvicLvl attributs


http://slidepdf.com/reader/full/accelops-brochure1210 6/6

6

FeaTUReS BeneFITS

Cmprsiv Dt ctr Mitrig Itgrts CMDB, BSM, Ba, aPM, SLa, SIM, IaM d vt/lg mgmt uctis t prvid listic irstructur

mitrig, lrtig d rprtig, s wll s srvic-ritd mgmt.

Itgrtd Pltrm Fully itgrtd pprc vrcms cumbrsm tl prtli, srwr d lgcy systm dplymt, implmtti d

mitc xpditurs, s wll s prtil dt rdudcy.

Virtul applic r SS Flxibl ms t tril, prcur, dply d scl wit lw TCo, mil Cpex, py pr us d -dmd cpcity.

aut-discvry d agt-lss Discvrs t irstructur d ctiuusly trcks d bslis cgurtis, vts, lt, rltisips d srvics r

sy dplymt, rducd mitc d rpid rsults — witut rquirig gts mitrd dvics.

autmtd CMDB Rdily ppults, mitis d lyzs cgs, CI bjcts d srvic cgs icludig virtul systms r icidt rsps

rt-cus lysis, cmplic, cslidti isigt, d srvic ctrls.

applicti t Irstructur Srvic Mppig accurt d xpditd srvic diti wit rltisips, dpdcis, mitrd ttributs d srvic lvls.

evt/Lg Crss-Crrlti wit

Idtity d Lcti

ecit lg cslidti, mgmt d utmtd lysis t prmpt d pipit issus wit istt ccss t rltd

vt, prblm, icidt, tru idtity d lcti dtils.

360 Dgr Rt Cus alysis Puts cmprsiv d rlvt srvic d cmpt lvl dtils rdily t t prtr’s grtips.

Busiss Srvic Mgmt autmts srvic-lvl ctrls d cs IT rspsivss t msur, mt d imprv srvic qulity d rlibility.

ntwrk Bvir alysis (nBa) Mitr twrk rsurc csumpti, ults, ttcks d mlus ctivity trsltd it ctibl msurs d busiss trms.

avilbility d Prrmc Mgmt Mitr, lrt d trd systm d pplicti uptim, dgrdti, rsurc csumpti, icidts d ctivity.

Scurity Irmti evt Mgmt Cptur, ltr, crrlt, trck d prst prtit scurity icidts t rduc is, imprv icidt rsps d rtiy

cmplic wit built i xcpti d ptc mgmt.

applicti Prrmc Mitrig Cmbis prcss mitrig d d usr prrmc mitrig vi syttic usr trsctis t idtiy pplicti

prrmc d rsps issus — sips wit dsbrds r VoIP, mil, dtbs, VM, IPSLa d mr.

Virtulizti Mgmt Crss-crrlt VM, rdwr, strg, v-Swit d VLan lyrs wit gust st d pplicti lyrs t idtiy issus, pipit

rt-cus, s wll srccil d ptimiz virtulizd rsurcs

Usr activity Ctrl Mitr idtity, primry d scdry lgis, utticti d usr ctis t rirc ccptbl us plicy, ddrss

itrl trts, cptur cg dtils, d srv s rcrd usr cti.

Dymic LDaP / aD Itgrti Mitrs d irits currt LDaP/aD bjct cgs i CMDB wic cs uditig d ccss uctis, s wll s src

dsbrds, rprts, mtrics d lytics.

Itrctiv ntwrk Visulizti Lyr-2 d Lyr-3 twrk tplgy mppig wit icidt d busiss srvic vrlys, ltrig, lcti d drill-trug

dtils t supprt istrumtti, cllbrti d ivstigti.

extsibl Kwlgbs extsiv kwldgbs ruls, dsbrds d vr 1000 rprt tmplts mppd t bst prctics. acclrts tim-t-

vlu wit t ms t sily crt r custmiz lytics t mitr d rprt y itm itrst.

Trubl Ticktig Cs mgmt t crdit icidt rsps, ivstigtis d ssigmt sttus mg acclops usrs.

Ric Itrt applicti Ituitiv, dymic d custmizbl dsbrds, lytics, mtrics d srvic mgmt cvyd trug wb 2.0 GUI.

Brd, agil Dvic Supprt Supprts ppulr dvic surcs d itgrti prtcls t s itgrti witut rquirig gts — supprts w d

custm surcs witut vig t updt t bs sluti.

Pwrul alytics egi Lyr-7 itlligt, ig-spd lytics supprts built-i d xtsibl ruls. GUI rul ditr wit ull Bl lgic d 380+

ttributs bl ulimitd mitrig d lysis cpbility.

etrpris Src Rl-tim d istric src supprtig Ggl-lik r-rm txt src, structurd src wizrd, ltrig d grup-by

turs crss rw, rmlizd d icidt dt.

optimizd ops Dt alytics d

hybrid evt Rpsitry

allws r lgr-trm, li rtti ly limitd by ddrssbl strg wit rducd strg cpcity rquirmts, ig-

spd src, sclbl prrmc d DBa rquird.

Scur Systm Cdc wit rdd systm, RBaC, multi-tt, cryptd dt trsmissi, d SaS70-2 uditd SS cility.

Intelligent. Proactive. Secure.

Do more, control more and save more — accelerate operational visibility and service reliability by visiting www.accelops.net .


© 2011 AccelOps, Inc. All rights reserved. AccelOps, AccelOps Logo, OpsBridge and OpsAdvisor are trademarks of AccelOps, Inc. Other

names mentioned may be trademarks and properties of their respective owners. All specications may change. AOLB122010

Documents

AccelOps Brochure1210