Administration Euroset 8i

HiPath 1100HiPath 1120HiPath 1130HiPath 1150HiPath 1190Programming Manual

Introduction

IntroductionThe HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1130,HiPath 1150, and HiPath 1190. The features and operation of these systems are verysimilar. Their differences stem from their capability regarding the number of extensions,external lines and optional modules available.

The following documentation package was developed to describe the characteristics forthese systems:

• User Manual:This manual describes step by step how to operate and use the features provided by each system.

• Programming Manual:The Configuration Manual briefly describes the installation of HiPath 1120, HiPath 1130, HiPath 1150 and HiPath 1190 systems as well as the programming codes for the entire family of systems. It highlights the specific characteristics of each system.

• System Telephones Instruction Manual:It is included with the telephone package and describes how to setup and use the tele-phone sets.

• Quick Reference Guide for Standard and System Telephones:This guide provides summarized information on how to use the different codes for the features of each system.

• Attendant Console Quick Reference Guide:This guide provides summarized information on how to use a system telephone as an Attendant Console.

• Service ManualThis manual contains information regarding Siemens distributors and Service Centers where you can request maintenance service and programming assistance as well as purchase products and options for your Communications Systems.

• Warranty Certificate:This Certificate defines the terms and conditions of the warranty provided by Siemens.

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About This Programming Manual

About This Programming ManualThis User Manual describes how to program the HiPath 1100 systems. It also describes allthe programming codes and functions provided by your system. Some functions may notbe available with your system. The reasons for this are the following:

• The function is not configured for your type of line and/or system. Ask your System Administrator for further information.

• Your communications platform does not support the feature. Ask about upgrade capa-bilities for your system.

Important Notes

CE Mark

Environmental Label

Do not install the system or telephone sets where there may be a risk ofexplosion.

Never open the system or dismantle any of the telephones. If you haveany problems, ask for assistance from your System Administrator.

Care of the equipment:Avoid putting the system and telephones in contact with coloring liquidsor other damaging fluids such as tea, coffee, fruit juices or soft drinks.Follow the guidelines described in the .

This equipment conforms to the EU Directive 1999/5/EG, as attested bythe CE mark.

This device has been manufactured in accordance with our certifiedenvironmental management system (ISO 14001). This process ensuresthe lowest consumption of raw materials and energy as well as thelowest production of industrial waste.

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Step by Step

About This Programming Manual

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How To Use This ManualThe steps for programming the system are presentedsequentially in graphic format under the column "Stepby Step" on the left side of each page.

The graphic symbols have the following meaning:

FLASH Key - Standard MF telephone FIL Key - System telephone

Press the Flash key if you are using a Standard MFtelephone.

Programmable key.

Lift the handset.

Replace the handset.

Initiate conversation.

, ... Enter numbers, keys, passwords, internal or externalphone numbers, etc.

Back, Next and Enter Keys.

Press the key with the LED turned off.

Press the key with the LED turned on.

Press the key with the blinking LED.

Wait to hear an audible tone through the handset orspeaker.

An extension is calling.

All steps of operation described in this document applyto system telephones and standard telephones.

d

d( )

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HiPath 1100 Systems

Features and Options

Features and OptionsThe HiPath 1100 comes with a basic configuration. However, it can be reconfigured tocreate large systems and provide many other functions through a series of options andexpansion modules, depending upon your business needs. You will find below a descrip-tion of optional and expansion modules and types of access that can be used.

• External Lines

– Primary E1 CAS access– ADSL access– Analog line

• Internal Extensions

– System telephones:Profiset 3030, E822 ST and E821 ST models

– Analog telephones (pulse or tone)– Answering machine– Fax– Entrance Telephone/Door Opener

• Sensor and Relay

• V.24 adapter for system integration with applications such as CTI, HiPath 1100 System Manager, billing, etc.

• Expansion Modules

– EB202:2 external analog lines and 2 analog extensions




– EB200:2 external analog lines



– EB010:10 analog extensions

– EB012:12 analog extensions

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• Option Modules

– TME1 Module: Provides digital trunk connection through E1 CAS signaling page 101.

– Fax/DID Module: Automatic answering and fax signal detection. It also transfers calls to the appropri-ate extensions page 92.

– ADSL Module:Provides ADSL (Asymmetric Digital Subscriber Line) access connection and LAN se-tup for shared Internet access for PCs page 108.

– Music Module (HiPath 1120):Ability to play music for calls on hold. The music input is provided by an external mu-sic source, such as a radio connected to the system page 69.This module also features a relay and a sensor for supporting additional devices such as Entrance Telephones, Door Openers, alarms, etc. page 109.

– CD 16 Module (HiPath 1190):This module is used for connecting up to 16 system telephones.

• Interaction Center Smart:It provides management resources for Call Centers including real time information and preconfigured reports.

• TAC Smart - Telephony Advanced Control (optional software):With the Telephony Advanced Control Smart you can identify callers on your computer monitor, including for calls received over an analog extension. This software also pro-vides complete control of the telephone through a Windows interface (for making calls, answering and transferring calls, call forwarding, and so on...).

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Module Capabilities

HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190

Basic Configuration

External analog lines 20

Analog extensions 8 10

System telephone interface

4 8

Expansion Modules1:

1. In the event that the maximum capacity of an external analog line is exceeded - due to the installation of anEB or TME1 module - the system disables a given number of external analog lines according to its capacity.The extensions slots, however, will continue to operate as usual.

EB 010 0 1 4 14

EB 012 0 3 8

EB 202 0 2 4 20

EB 204 2 0

EB 206 0 1 4 16

EB 210 0 1 4 8

EB 200 1 2 4 16

EB 400 0 2 3 8

EB 800 0 1 1 4

Option Modules

TME1 Module 0 1 2

ADSL module 1

Fax/DID module 1

Music module 1 0

CD 16 module 0 1

TFE Door Opener interface 4

Power supplies (UPS) 1 3

Total System Capacity

External lines / extensions /system telephones

6/16/417/20/812/20/8

10/50/8 or16/40/8 or

17/46/8

32/140/24 or45/140/24

Total external analog lineswithout a TME1 module2

2.When using an E1 digital trunk, the maximum number of analog lines is calculated by subtracting the numberof configured lines in each module from the total capacity of the lines.

6 14 16 32

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Index

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

About This Programming Manual. . . . . . . . . . . . . . . .3Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3CE Mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Environmental Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HiPath 1100 Systems

Features and Options. . . . . . . . . . . . . . . . . . . . . . . . . . .5

Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . .13Entering Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Exiting Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Main Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .16External Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Assigning External Lines to Extensions. . . . . . . . . . . . . . . . . . . . . . . . . 17Line Attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Class Of Service (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Denied List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Permission Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Default Permission and Denied Lists. . . . . . . . . . . . . . . . . . . . . . . . 23

Assigning Class Of Service (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25COS Changeover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Country/Group of Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Attendant Console (AC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Programming an External Line . . . . . . . . . . . . . . . . .31Groups of External Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Selecting the Type of External Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Protocol for Seizing an External Analog Line . . . . . . . . . . . . . . . . . . . . . 32Collect Call Barring for Analog Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Pickup/Answering an External Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Caller ID (CLIP) on an Analog Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35External Line Call Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Flash Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Reseizure Time for an External Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Interdigit Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Index

Coefficient for an External Analog Line . . . . . . . . . . . . . . . . . . . . . . . . . 39Silent Reversal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Dial Tone Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Operation as a Satellite PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

External Line Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Second Code for External Access . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Programming an Extension . . . . . . . . . . . . . . . . . . . . 44Pickup Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Internal Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45UCD Subscriber Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Call Hold Message for UCD Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Assigning a Recorded Announcement to a UCD Group . . . . . . . . . . . . 48Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Caller ID for Analog Extensions (CLIP). . . . . . . . . . . . . . . . . . . . . . . . . . 50Electronic Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Call Forwarding - No Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Flash Detection Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Overflow/Escape Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Night Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Warmline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Executive/Secretary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Extension Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60CD Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Extension Coefficient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62External Message Waiting Indicator (MWI) . . . . . . . . . . . . . . . . . . . . . . 62

Enabling an External MWI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63External MWI Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Internal Voice Mail Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Collect Call Barring for Digital Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

General Programming. . . . . . . . . . . . . . . . . . . . . . . . . 66ACS (Alternative Carrier Selection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Assigning Extensions to MOH Groups . . . . . . . . . . . . . . . . . . . . . . 70Music source for the MOH Group . . . . . . . . . . . . . . . . . . . . . . . . . . 70Music Source Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting the Time for an external Room Monitor . . . . . . . . . . . . . . . . . . 72Deleting Digits from a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Registering a Name in the Speed Dialing directory (Phonebook) . . . . . 74Phonebook Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Search List Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Call Charge Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

9

Index

Setting the Currency Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Software Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Night Service Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Activate Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Programming in Remote Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Ending Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Printing Programming Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Single Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Common Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

HiPath 1120 Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82HiPath 1120 System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Deactivating Alarms on HiPath 1120 . . . . . . . . . . . . . . . . . . . . . . . . 83Testing HiPath 1120 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Entrance Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . .84Configuring an Entrance Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Door Opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Door Opener Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Call Detail Report Manager . . . . . . . . . . . . . . . . . . . .87Data Transfer Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Digit Suppression in Call Detail Reports . . . . . . . . . . . . . . . . . . . . . . . . 89Received Calls Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Call Detail Report Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Fax/DID module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Call Answering Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Announcement Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Configuring the Call Answering Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 97Collect Call Barring for CAS Lines Answered by a Fax/DID Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Fax Reception Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

10

Index

Programming a Digital Trunk . . . . . . . . . . . . . . . . . 101TME1 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Attendant Prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103External Number Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Assigning an External Number to an Extension. . . . . . . . . . . . . . . . . . 105Busy Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Sending the Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Sending the Country Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

ADSL Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Restoring the ADSL Module Default Settings. . . . . . . . . . . . . . . . . . . 108

Relay and Sensor on the HiPath 1120 . . . . . . . . . . 109Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Programming the Sensor’s Function . . . . . . . . . . . . . . . . . . . . . . . . . . 109Sensor Activation Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Relay Closing Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Interaction Center Smart . . . . . . . . . . . . . . . . . . . . . 112

TAC Smart - Telephony Advanced Control . . . . . . 113

HiPath 1100 System Manager . . . . . . . . . . . . . . . . . 114

HiPath 1100 ADSL Manager . . . . . . . . . . . . . . . . . . . 115

HiPath 1100 E1 Trunk Manager . . . . . . . . . . . . . . . . 116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

11

Index

HiPath 1120/1130/1150 Installation Guide

Setup and Installation . . . . . . . . . . . . . . . . . . . . . . . .119Safety Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120HiPath 1120 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120HiPath 1120 - Option Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

BRA/CHN/IM/RSA Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121CND Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

HiPath 1120 - Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121HiPath 1120 – Installing Optional Modules . . . . . . . . . . . . . . . . . . . . . 124

Opening the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Removing the Motherboard (MB) . . . . . . . . . . . . . . . . . . . . . . . . . 125Satellite Modules: Music, EB 200/204. . . . . . . . . . . . . . . . . . . . . . 126Master and Satellite Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Fax/DID and EB 200/204 Master Modules . . . . . . . . . . . . . . . . . . 128

HiPath 1120 - External Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 129Motherboard (MB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129ADSL Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Music and EB 200/204 Satellite Modules . . . . . . . . . . . . . . . . . . . 132

HiPath 1130 / 1150 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 133HiPath 1130 / 1150 – Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133HiPath 1130 / 1150 – Installing TME1 and ADSL Option Modules . . . 140Entrance Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143HiPath 1120 – Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145HiPath 1130 / 1150 – Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . 145

Summary of Programming Codes

Summary of Programming Codes . . . . . . . . . . . . . .146

12

Programming Mode

Step by Step

Programming ModeYou can change the default settings of the HiPath 1100to fit your needs.

The HiPath 1100 has two different Numbering Plansthat can be selected with the HiPath 1100 SystemManager.

System programming can only be accessed using anextension assigned to the first internal number.

For example, with Numbering Plan 1 you may have aninternal extension of 11. This extension would corre-spond to extension 211 on Numbering Plan 2. The sameoccurs when configuring the codes for feature activa-tion.

The system can also be configured with the HiPath 1100System Manager administrative software. Afterconnecting a PC to the system through a serial inter-face, all data can be stored on the hard drive( page 114).

Numbering Plan 1 (Default):

Numbering Plan HiPath 1120/1130/1150 HiPath 1190

1 11 101

2 211 2011

Description HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190

External analog line 851 to 856 851 to 864 851 to 866 851 to 882

External digital line 801 to 802 801 to 815 801 to 815 801 to 845

Extension 11 to 26 11 to 30 11 to 60 101 to 140

Group of external lines 0 or 890 to 899

Subscriber group 780 to 789

Internal subscriber group 770

Assigning an External Number S0 and TME1 Modules

001 to 160

13

Step by Step

Programming Mode

Numbering Plan 2:

The instructions that follow refer to the StandardNumbering Plan 1 and the factory default settings.

Entering Programming ModeWe recommend using a system telephone with adisplay. If this is not possible, you may use a standard MFtelephone. Programming cannot be executed using apulse dialing telephone.

Lift the handset.

Enter the code for programming.

Enter the system password (default is 3758 - Modifyingsystem password page 77).

You will hear a tone indicating that you have nowaccessed the Programming Mode.

Description HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190

External analog line 4651 to 4656 4651 to 4664 4651 to 4666 4651 to 4682

External digital line 4601 to 4602 4601 to 4610 4601 to 4615 4601 to 4645

Extension 211 to 226 211 to 230 211 to 260 2011 to 2150

Group of external lines 0 or 70 to 79

Subscriber group 201 to 210 2001 to 2010

Internal subscriber group 200

Assigning an External NumberS0 and TME1 Modules

001 to 160

Standard telephones v. system telephones:The step by step instructions on how to programa system are based on a standard telephone. Ifyou are using a system telephone consider thefollowing:

g SPEAKER = HOOK

j FEATURE = (Service)*

9 5*

14

Programming Mode

Step by Step

Audible Tones in the Programming Mode (Brazil)

• Correct entry: 1 beep/confirmation tone.

• Incorrect entry: 3 beeps. The program will then revert back to the initial screen of the Programming Mode.

• After completing the programming steps, the sys-tem responds with a confirmation tone and finalizes the setting configuration. The program will then revert back to the initial screen of the Programming Mode.

Canceling a Setting’s Configuration

• You can cancel the configuration of a setting at any time by pressing the "#" key. The program will then revert back to the initial screen of the Programming Mode.

Exiting a Setting’s Configuration

There are three different ways to finalize the configura-tion of a setting. After configuring the setting, you willbe returned to the initial screen of the ProgrammingMode.

• After a setting is configured, the Programming Mode is automatically exited.

• After configuring a setting, press the # key.

• After configuring a setting, wait approximately 5 seconds.

If no code or setting is entered, the system will continueto wait for one or assume a "null entry" then proceed tothe next programming step. The next step will dependon the code that was selected.

Exiting Programming ModeAfter completing the configuration of a setting, you willbe returned to the initial screen of the ProgrammingMode. Follow these steps to exit the ProgrammingMode:


15

Step by Step

Main Configurations

Main ConfigurationsSome settings may be modified right from the begining.In most cases, however, we recommend using thedefault settings. If you need to change any settings, seethe following chapters:

External LinesSystem slots that are not connected to an external lineshould be configured as "unavailable."

Connected external lines can be analog (DP or MF) ordigital (E1 line connected to a TME1 module).

Required: Programming Mode must be active (*953758).


Enter the number of an external line:

Analog Line (e.g., 851) or

Digital Line (e.g., 801).

... Enter the appropriate code:

= Unavailable line

= Analog line: Pulse dialing (DP)

= Analog line: Multifrequency tone dialing (MF)(default for all analog lines)

= Digital line: CAS (default for all digital lines)

= Digital line: For FETEX, used in somecountries

Enter the number for the next external line available

or

Press this key. Initial state for Programming Mode.

1 9

0 4

0

1

2

3

4

#

16

Main Configurations

Step by Step

Assigning External Lines to Extensions This features configures the access method for a groupof external lines. The default external line access codeis "0."



Enter the extension number (e.g., 11/101).

Enter the number for the group of external lines (e.g., 0,890, etc).

Enter the next extension number

or


Line AttendantsExtension 11 is configured as the default answeringextension for HiPath 1120, HiPath 1130, andHiPath 1150. Extension 101 is the default answeringextension for HiPath 1190. If you want calls to ring atadditional extensions, other than the default, you canconfigure them as external line attendants. Any extension can be configured as a second line atten-dant. In this case it only rings if the default extensiondoes not answer the call within a specified time (see CallForwarding - No Answer in the Manual do Usuário).

0 0 2

#

When the user enters the external access code"0," the system starts searching for an availableline in the assigned trunk group. If no line is avail-able and group "0" is assigned, the systemsearches other groups. If access is assigned toother groups (890...899), the system will notsearch any additional groups.

17

Step by Step

Main Configurations

Required: Programming Mode must be active (*95 3758).


Enter a number for an external line (e.g., 851).

... Enter the extension numbers (e.g., 11/101) or theSubscriber Group numbers (e.g., 780...789) to signalthat a specified external line received a call (up to 8extensions or 1 group).


To assign an extension as an attendant for differentlines, repeat the programming steps.

Deleting Attendants for an External Line




The selected line attendant will be deleted.


4 2

#

If an extension is connected to a Door Opener, itcannot be configured as an attendant.

Within a Subcriber Group an incoming call ringsat the first extension available, according to thecall distribution plan configured for the UCDSubcriber Group.

4 2

*#

18

Main Configurations

Step by Step

Speed DialingYou can store up to 90 telephone numbers of up to 32digits each in the System Speed Dialing. You can assigna name of up to 16 characters to each number. Thisallows you to do alphanumeric searches in the SpeedDialing Directory (see Alphanumeric Search in theManual do Usuário).

You can lookup phone numbers in the Speed Dial Direc-tory by entering their assigned speed-dial number. Thiscan be done from any extension. By default there are nospeed-dial numbers stored in the directory.



Enter the abbreviated number for speed dialing (e.g.,000...089).

Enter the internal number, UCD group, code "0" for anexternal line, or the external line number (e.g., 851).Then enter the external number (up to 32 digits).

When the system is operating as a Satellite PABX, firstselect a number for an external line (e.g., 851) or for agroup of external lines (e.g., 890) connected to thePABX. Next, select the PABX internal access code orthe PABX’s Numbering Plan sequence required formaking an external call. Finally, enter the externalnumber (up to 32 digits).

Wait 5 seconds Wait for a confirmation tone.

( + ) If you would like to assign a name to a specific number,enter the name using a system telephone with adisplay, following the instructions for an alphanumericdata entry ( page 74), or use the HiPath 1100 SystemManager then confirm the entry.

Initial state for Programming Mode.

1 2

19

Step by Step

Main Configurations

Class Of Service (COS)You can assign one of eight Classes Of Service (COS) toeach telephone(see Página 25) according to an external line(HiPath 1120) or a group of external lines (HiPath 1130/1150/1190). Thus, it is possible to block outgoing calls toselected external numbers while allowing others toproceed. All classes of service allow for answeringexternal calls and making internal calls.

Classes Of Services

• No Trunk Access (No Permission):You cannot make Class 0 external calls.

• Outward-Restricted Trunk Access:You can only make external calls using the System Speed Dialing directory or one of the Permission Lists, Class 1, 5, or 7 ( page 22).

• Restricted Trunk Access (with Denied List):You can make external calls but not to numbers on the Denied List - Class 2, 4 or 6 ( page 20).

• Unrestricted Trunk Access (Total Permission):You can make all Class 3 external calls.

Denied List There are three lists of denied numbers that can beconfigured with different telephone numbers andindividual extension prefix combinations.

• Denied List 1 (COS 2) with 35 entries



Telephones configured for Restricted Trunk Access(with Denied List) cannot dial numbers that start withthose combinations. If you try to dial one of thesenumbers, the extension will answer with a busy signal.

For the HiPath 1120:Entry 089 in the Speed Dialing directory isreserved for sensor and relay features.To dial an external number you must enter theexternal line number instead of the externalaccess code "0."

20

Main Configurations

Step by Step

Even though restrictions are set by the lists, thenumbers entered in the Speed Dialing directory can beaccessed by dialing the assigned speed-dial numbers.

The Denied List is preconfigured with some combina-tions. These can be deleted if needed.



or or Enter the number for the desired Class of Service(COS).

... Enter the entry number to be denied access.

Enter the number that will be denied access (up to 10digits)Warning: Enter the number without the external accesscode.

Wait 5 seconds Wait for a confirmation tone.Initial state for Programming Mode.

Deleting Numbers from the Denied List




... Enter the entry number for the number to be deleted.

Wait 5 seconds If no new number is entered after 5 seconds, thecontent of that entry is removed.


2 3

2 4 6

0 1 3 5

To change a blocked number simply enter itsentry position and the new number.

2 3

2 4 6

0 1 3 5

21

Step by Step

Main Configurations

Permission ListsThere are three Permission Lists that can be configuredwith different telephone numbers and individual exten-sion prefix combinations (enter the number without theexternal access code).

• Permission List 1 (COS 1) with 25 entries



In addition to speed-dial numbers, the telephonesconfigured for Outward-Restricted Trunk Access (withPermission List) can only dial numbers that start withthese combinations. When any other number is dialed,the phone answers with a busy signal.The Permission List already contains some combina-tions. These can be deleted if so desired.




... Enter the phonebook entry number for the number tobe allowed acess.

Enter the number that will be allowed access (up to 16digits).

Warning: Enter the number without the external accesscode.


2 4

1 5 7

0 1 2 5

To change an allowed number just enter itsposition and the new number.

22

Main Configurations

Step by Step

Deleting Numbers from a Permission List




... Enter the entry number of the number to be deleted.

Wait 5 seconds If no new number is entered after 5 seconds, thecontent of that entry is removed.


Default Permission and Denied ListsFor both Permission Lists and Denied Lists there aresome pre-programmed numbers that can be changed,if necessary.

2 4

1 5 7

0 1 2 5

Country Permission List Denied List

Brazil 1900800

1930810

0900900

Argentina

Portugal 112 64

Chile 800

Venezuela

Mexico

Vietnam

Spanish(IM)

190

English (IM)

French (IM)

China

Malaysia

Singapore 999995

18001608

#571#

23

Step by Step

Main Configurations

Thailand 0123456789

111213141516171819

001100101

Greece 100166

1990800

090

India

Pakistan

Spain 091112

1003900

903905906

Peru

Phillippines

Canada

SouthAfrica

123456789

072073074828384860800

Country Permission List Denied List

24

Main Configurations

Step by Step

Assigning Class Of Service (COS)Required: Programming Mode must be active (*953758).


Enter the number for the group of external lines (e.g., 0,890...899).

Enter COS for Day and Night Service.

: Enter COS for Day Service

: Enter COS for Night Service

Instead of entering or enter the following COS:

= No Trunk Access (No Permission)

= Outward-Restricted Trunk Access (with Permis-sion List 1, 25 entries)

= Restricted Trunk Access (with Denied List 1, 35entries)

= Unrestricted Trunk Access (default for all lines)





... Enter the extensions (e.g., 11, 101) to which the COSselected will be assigned.


To assign a COS to additional lines, repeat the program-ming steps described above.

1 1

D N

D

N

D N

0

1

2

3

4

5

6

7

#

25

Step by Step

Main Configurations

COS ChangeoverYou can allow or deny a temporary COS Changeoverfrom an extension to a different telephone.




or Allows/Denies COS Changeover:

= Allows COS Changeover

= Denies COS Changeover (default)


or


7 8

* #

*#

#

26

Main Configurations

Step by Step

LanguageSelect the desired language for displaying messages onthe system telephones. The field is updated automati-cally according to the selection entered in the Countryfield. Note that when you change the language field thecountry field is not changed. It is possible, therefore, toselect a country with a different default language. Forexample, Country: Brazil, Language: English.



... Select the language for displaying messages.

= Portuguese (default on HiPath 1190)

= Spanish

= English (default on HiPath 1120/1130/1150)

= French


6 4

1 4

1

2

3

4

27

Step by Step

Main Configurations

Country/Group of CountriesTo configure the settings correctly select the countrywhere the system will be used.



... Enter the code for the country or group of countries asshown on the table below (e.g., "03" for Portugal).

The system restarts after the change is made.

Code Table for Countries and Groups of Countries

6 5

0 1 2 5

Code Group Countries Display Lan-guage

01 Brazil(default)

BrazilBoliviaParaguay1

PortugueseSpanishSpanish

02 Argentina Argentina Spanish03 Portugal Portugal Portuguese04 Chile Chile Spanish05 Venezuela Venezuela Spanish06 Mexico Mexico Spanish07 Vietnam Vietnam English08 Spanish (IM) Columbia

UruguayEcuadorCentral AmericaIndonesia2

Spanish

English09 English (IM) Saudi Arabia

BahrainEgyptUnited ArabEmiratesGhanaYemen

English

28

Main Configurations

Step by Step

09 English (IM) IranJordanKuwaitLibyaNigeriaOmanKenyaZimbabweSyriaSudanTanzaniaSerbia/Montenegro

English

10 French (IM) ArgeliaCameroonIvory CoastLebanonMoroccoSenegalTunisia

French

11 China China English12 Malaysia Malaysia English13 Singapore Singapore English14 Thailand Thailand English15 Greece Greece English16 India India English17 Pakistan Pakistan English18 Spain Spain Spanish21 Peru Peru Spanish23 Philippines Philippines English24 Canada Canada English25 South Africa South Africa English26 Turkey Turkey English

1.For Bolivia and Paraguay, set "01=Brazil" for country/countrygroup then "02=Spanish" for language.

2.For Indonesia set "08=Intern. Spanish" for country/group of coun-tries. Then "03=English" for language.

Code Group Countries Display Lan-guage

29

Step by Step

Main Configurations

Attendant Console (AC)The Attendant Console centralizes the flow of calls at ananswering station, particularly one equipped with asystem telephone with a display.You can configure one Attendant Console in theHiPath 1120/1130/1150 systems and a maximum of twoin the HiPath 1190 system.




Enter the next extension number for HiPath 1190.

or

Press this key if it is an Attendant Console on aHiPath 1190.


Deleting an Attendant Console



Pressing this key deletes the Attendant Console.


5 0

*

#

5 0

*#

30

Programming an External Line

Step by Step


Groups of External LinesProgramming allows access to an external line or groupof external lines through a code other than "0."



Enter the group code number:

(default) or to

Enter a number for an external analog line (e.g., 851) oran external digital line (e.g., 801).


Selecting the Type of External LineExternal lines can be accessed using the access code"0" or the code for the group of lines (e.g., 890). If theC.O. has analog and digital lines, you can configure thetype of line that will be given priority.



... Select the type of line:

= Independent seizure of the type of line (default). In this case the seizure is sequential and cyclic.

= External digital lines are enabled as first option.

= External analog lines are enabled as first option.


5 6

0 8 9 0 8 9 9

#

9 4

1 3

1

2

3

31

Step by Step


Protocol for Seizing an External AnalogLineIt specifies the protocol used by the local carrier to seizean external analog line.



Enter a number for an external analog line (e.g., 851).

... Select the type of protocol:

= LOOP seizure (default for "other countries")

= GROUND seizure (default for Canada)


0 1 7

1 2

1

2

For Canada: the Silent Reversal feature must bedisabled.

32


Step by Step

Collect Call Barring for Analog LinesWhen Collect Call Barring is activated, all collect callsare automatically rejected by the system (for Brazilonly).




or Activate/Deactivate Collect Call Barring:

= Activate Collect Call Barring

= Deactivate Collect Call Barring(default)


or


2 2

* #

*#

#

33

Step by Step


Pickup/Answering an External LineThis feature allows an extension to use the GroupPickup option for an external Subscriber Group and FirstAttendant ( page 17).If there is a fax machine connected to an Attendantextension for an external line, you may want to programit with the following code.




or Activate/Deactivate Pickup/Answering an External Line:

= Activate (default)

= Deactivate

Enter the next external line number.

or


4 1

* #

*#

#

34


Step by Step

Caller ID (CLIP) on an Analog LineHiPath 1100 systems are capable of receiving Caller IDinformation through FSK and DTMF protocols overanalog lines. This service must be activated by the localcarrier.




... Select the type of protocol:

= Disabled

= DTMF1 Brazil

= FSK1 ETSI

= FSK1 ETSI

= FSK2 - Bellcore - Data transmission with a ring

= FSK3 - Bellcore - Data transmission without a ring


The default setting depends on the country.

0 0 5

0 5

0

1

3

3

4

5

When you configure settings for a specificcountry, the appropriate protocol is automaticallyselected.

Country Protocol Code

Brazil (01) DTMF1 1

Spanish - IM (08), English - IM (09),and Peru (21)

DTMF2 2

Mexico (06), China (11),Singapore (13)

FSK1 4

Other countriesFSK2 3

FSK3 5

35

Step by Step


External Line Call DirectionWhen a user tries to access a line, lines that have beenpreviously programmed as outgoing are given priority. Ifan incoming call is received over that line, however, itwill come through as usual.

To avoid this situation the method for accessing externallines can be defined at the time of making or receving acall. This facility is usually contracted with the local carri-er to ensure optimal usage of all lines available.




... Enter the number for the type of external line access (1to 3):

= Bidirectional (default)

= Unidirectional incoming

= Unidirectional outgoing


or


5 5

1 3

1

2

3

#

36


Step by Step

Flash DurationThe duration of the Flash signal that is sent by thesystem to each external analog line can be configuredindividually. Flash signal duration depends on thespecific setting for each country.If the country configuration( page 28) or the type ofexternal analog line ( page 16) is changed, the FlashDuration will automatically reset to the default value.




... Enter the length of time (05 to 99) for the Flash signal.Take into account that 05 = 50 ms ... 99 = 990 ms.


or


Reseizure Time for an External LineThere is a timeout for reseizing an external line. Once anoutgoing call has ended the line will remain blockedduring the specified timeout.



... Enter the code for the timeout to keep the line blocked.

= 2 seconds

= 2 seconds

= 6 seconds


1 8

0 5 9 9

#

2 9

1 3

2

2

3

37

Step by Step


Interdigit PauseInterdigit Pause is the time interval between two callpulses. This timeout is generated by the local carrier(approximately 6 seconds). After this pause, the systemdisconnects the external line and is ready to receivenew incoming calls.In some countries the pause between pulses is longerthan 6 seconds. When this occurs, the length of timeshould be set to 13 seconds.



or Enter the code for the length of time:

= 6 seconds (default)

= 13 seconds


1 7

1 2

1

2

38


Step by Step

Coefficient for an External Analog LineIf the appropriate impedance value or type of externalline is available, the quality of transmission and recep-tion can be improved.




... Enter the appropriate number for the type of externalline (1 to 4):

= 900 Ω Standard Line (default)

= 600 Ω Line

= Short line

= Short line


or


4 7

1 4

1

2

4

4

#

39

Step by Step


Silent ReversalWhen a carrier provides this facility, the CDR processoccurs in real time. That is, when the party calledanswers/hangs up, the public exchange sends a signalto the system to initiate/end Call Detail Report.

The default setting for this feature is Deactivated.




or Activate or deactivate Silent Reversal on the externalline:

= To activate

= To deactivate


or


5 8

* #

*#

#

40


Step by Step

Dial Tone DetectionIf Dial Tone Detection is activated on an analog line, thenumber dialed will be stored and will only be sent to theexternal line after the extension detects a dial tone.With MF telephones the number dialed will be trans-mitted to the external line approximately 4 to 5 secondsafter the last digit was dialed (1A dialing).




or Activate/Deactivate Dial Tone Detection for an externalanalog line:

= Activate Dial Tone Detection (default)

= Deactivate Dial Tone Detection

Enter the number for the next external line available.

or


6 0

* #

*#

#

41

Step by Step


Operation as a Satellite PABX

External Line ConnectionThis feature determines if an external analog lineconnected to one of the HiPath 1100 systems is alsoconnected to a public exchange or a PABX.



... Enter a number for an external analog line (e.g., 851).

or Enter the code for the type of connection:

= Connection to a public exchange (default)

= Connection to another PABX system


3 3

1 2

1

2

#

42


Step by Step

Second Code for External AccessThis setting specifies the code used by the main PABXfor accessing external lines. This code is used to checkif there is a dial tone at an external line and to generatea pause while dialing, redialing or using the speeddialing feature.

The default setting for the second code is "0."



... or ... Enter the external access code for the main PABX (oneor two digits) and wait for a confirmation tone:

... = Second external access code, one digit

...= Second external access code, two digits


3 4

0 9 0 0 9 9

0 9

0 0 9 9

If no value is entered, Dial Tone Detection willnot be activated.

43

Step by Step

Programming an Extension


Pickup GroupsExtensions can be grouped into a maximum of 16Pickup Groups. This allows an extension to answer callsthat ring at other extensions belonging to the samePickup Group.



... Enter the number of the Pickup Group (01 to 16).

... Configure extensions for a Pickup Group (e.g., 11/101).


Deleting Extensions from a Pickup Group



... Enter the number of the Pickup Group (01 to 16).

Delete the extensions in the call Pickup Group.


4 3

0 1 1 6

#

You can also add extensions to an existing PickupGroup.

4 3

0 1 1 6

*#

44


Step by Step

Internal GroupYou can group extensions into an internal group byusing the access code 770. Whenever this number isdialed, every telephone in the group rings until one ofthem answers.In the default configuration the first eight extensions inthe HiPath 1100 systems are included in the internalgroup.



... Enter the extension numbers (up to 8 extensions - e.g.,11/101) to be included in the internal group.


Deleting Extensions from an Internal Group



Delete all extensions in the internal group.


1 3

#

1 3

*#

45

Step by Step


UCD Subscriber GroupExtensions can be grouped in a maximum of 10 UCDgroups, e.g., 780 to 789 in the Standard NumberingPlan.

A UCD Group (Uniform Call Distribution) is a group ofextensions assigned to answer calls destined for aspecific number that identifies the group. Internal orexternal calls are distributed cyclically among themembers of a group or among agents. Then they arerouted to the extension that has been free the longest.Calls made to a particular extension do not affect thedistribution pattern. The calls that are not answered arenot rerouted within the group.

Users can add or delete their own extensions in theUCD group (see UCD Group Login and Logout in theManual do Usuário).

You can view the UCD group answering statistics usingthe Call Center Interaction Center Smart software( page 112)

In the default configuration no Subscriber Group isdefined.



Enter the Subscriber Group number (e.g., 780...789).

... Enter the extension numbers (e.g., 11/101) to be includ-ed in the Subscriber Group.


5 2

#

46


Step by Step

Deleting Extensions from a Subscriber Group



Enter the Subscriber Group number (e.g., 780...789).

Delete all extensions in the Subscriber Group.


Call Hold Message for UCD GroupsThis enables a recorded announcement or Music onHold (MOH) when all group extensions are busy.



Enter the group number (e.g., 780).

or Enable/disable recorded announcement:

= Enable recorded announcement

= Disable recorded announcement (default for all groups)

Enter the next UCD Subscriber Group number

or


5 2

*#

If Data Protection or Urgent Call Barring areactivated for a specific extension in the group,this function will be effective for all extensions inthe Subscriber Group.

0 0 7

* #

*#

#

47

Step by Step


Assigning a Recorded Announcement to a UCD GroupThis configures the internal/external announcement ormusic to be played for a UCD group.



Enter the Subscriber Group number (e.g., 780).

Enter the extension number where the music source isconnected (e.g., 12/102).

Enter the next Subscriber Group and extensionnumbers to be assigned

or

Press this key to use the default music defined withcode 36 ( page 69).

or


0 0 8

* *

#

48


Step by Step

OverrideIn case of an emergency, for example, to override aconversation for an internal extension activate theAttendant. When this is done, the call that is overriddenreceives a warning tone.

For UCD Groups configured to answer calls the groupsupervisor can assess how customers are being servedby overriding in silent fashion (without a beep) theextension of agents already logged on.



Enter the extension number (e.g., 12/102) to be enabledwith the Override feature.

... Enter the permission type (0 to 2):

= Without permission (default)

= Permission with a beep

= Permission without a beep (only UCD groups)


or


4 4

0 2

0

1

2

#

49

Step by Step


Caller ID for Analog Extensions (CLIP)When the system receives an incoming call with callerID (enabled by the local carrier), the extension config-ured to use this feature receives and displays thecaller’s data (if the telephone has a display). For example,

• E805C (Brazil, DTMF);

• Gigaset 4010.

The telephone must have an external power supply andcomply with the appropriate regulations.



Enter the analog extension number (e.g., 12/102) to beprogrammed.

... Enter the appropriate number for the configuration type(0 to 3).

= No Caller ID (default)

= DTMF prior to ringing

= DTMF during ringing

= FSK during ringing

Enter the next analog extension number (e.g., 13/103)to be programmed.

or


0 1 0

0 3

0

1

2

3

#

50


Step by Step

Electronic LockYou can define a four-digit password to block an exten-sion from making external calls. Enter the passworddirectly at the extension.A blocked extension can only make internal calls usingspeed-dial numbers.




Enter a new system password (4 digits). 0000).


or


Call Forwarding - No AnswerThis feature specifies a timeout for the fist attendant toanswer an incoming call. If the call is not answered, it isis forwarded to a second attendant, as programmed(see Call Forwarding - No Answer in the Manual doUsuário).



... Enter the code for the timeout for Call Forwarding - NoAnswer.

= 15 seconds


= 45 seconds


2 6

#

3 0

1 3

1

2

3

51

Step by Step


Dialing ModeThe Dialing Mode designates the dialing method aspulse (DP), tone (DTMF) or automatic detection.



Enter the extension number (e.g: 12/102).

... Enter the code for the dialing mode:

= Automatic detection of Dialing Mode (default)

= Pulse

= Tone


or


6 8

0 2

0

1

2

#

52


Step by Step

Flash Detection TimeThe Flash Detection Time is the maximum period oftime required by a PABX to detect a flash signal gener-ated by an internal telephone. If older MF dialingtelephones are connected to the system, it may benecessary to adjust the Flash Detection Time to theirresponse times (see manufacturer’s instructions). Thespecified Flash Detection Time may vary for differentcountries.




... Enter the code for the appropriate Flash Detection Timeaccording to the table below. The default code is "1"(e.g., 280 ms for Brazil, 350 ms for India).


or


3 1

1 3

#

Country Code Time

Brazil, China, Vietnam, Chile,Venezuela, Mexico, English (IM),Spanish (IM), French (IM), Malay-sia, Singapore, Pakistan, Ukraine,Phillipines, Peru

1 280 ms

2 750 ms

3 1200ms

Portugal, India, Argentina, Greece

1 360 ms

2 750 ms

3 1200ms

53

Step by Step


Overflow/Escape ExtensionAn Overflow Extension (Escape Extension) is config-ured to answer calls only when the extension called isnot available.

For example,

• The extension called is activated for room monitor-ing (Babyphone)

• The extension that was programmed as the first attendant is currently assigned as Door Opener

• No extension is configured (all extensions were deleted using the code "42").

The default configuration for an Overflow Extension isextension 11/101.

Spain

1 200 ms

2 750 ms

3 1200ms

Thailand

1 750 ms

2 350 ms

3 1500ms

Canada

1 1100ms

2 750 ms

3 500 ms

South Africa

1 170 ms

2 750 ms

3 1200ms

Country Code Time

54


Step by Step



Enter the extension number (e.g., 12/102) to be config-ured as Overflow Extension.


Night ServiceWhen Night Service is activated, external calls areforwarded to a preconfigured internal extension (nightdestination, e.g., Door Opener).By default, external calls are forwarded to extensions11/101 when this service is active (see Night Service inthe Manual do Usuário).




Enter the extension number (e.g., 12/102) to be config-ured as night destination.


or


3 2

The Overflow Extension is accessed using yourown internal number or "9", when there is nocarrier.

The Overflow Extension cannot be configured orused for Fax.

6 3

#

55

Step by Step


In some circumstances incoming calls over adigital line are forwarded to a Night Serviceextension after a specified timeout.

1. When no MSN number is assigned to an ex-tension number. the system reroutes the callto the extension programmed to answer inNight Service Mode.

2. When a MSN number is assigned to anextension number. The MSN number incom-ing call rings at the extension assigned to it.If the call is not answered after a specifiedtimeout period (default of 30 seconds), thesystem reroutes the call to the extensionconfigured as Night Service. "Call Forwarding- No Answer With Timeout" is set using thecode 30.

3. When a MSN number is assigned to anextension number. the extension is set tohave a second Attendant using "*14". TheMSN number incoming call rings at theextension assigned to it. If a call is notanswered after a specified timeout (defaultof 30 seconds), the system again reroutesthe call to an extension configured as SecondAttendant. If the call is still not answeredafter the specified timeout (default of 30 sec-onds), the system reroutes the call to theextension configured as Night Service.

4. When a MSN number is assigned to anextension number. The extension assigned isforwarded to another extension. The incom-ing MSN call will ring at the Call Forwardingextension destination. If the extension thatreceived the call does not answer after aspecified timeout period (default of 30 sec-onds), the system reroutes the call to theextension configured as Night Service.

56


Step by Step

HotlineWith this feature a number entered in the speed dialingdirectory can be called automatically as soon as thehandset is lifted without having to dial it manually.

An administrative extension (11/101), an overflow exten-sion or a Door Opener extension cannot be configuredas a Hotline. If a Hotline is assigned to a certain exten-sion and one of these features is enabled, the Hotlinewill be automatically removed from that extension.

By default, no telephone is configured as a Hotline.


Activating the Hotline Mode


Enter the extension number (e.g., 12/102) to beassigned a Hotline mode.

Enter the speed dialing number you want to select(e.g., 001).


or


4 5

#

Any entry in the Speed Dialing directory can beconfigured as a Hotline for many extensions.

There is an option that allows you to time the callfor a specified speed dialing number: theWarmline (code 62). During the timeout theextension can dial any number.

57

Step by Step


Deactivating the Hotline Mode



Enter the extension number (e.g., 12/102) for which youwant to remove a Hotline assignment.

The Hotline Mode is deactivated.


or


WarmlineSpecify the length of time the extension should wait tocall the first number configured as a Hotline. Assumingthe timeout is 9 seconds, the call will be made 9seconds after the handset is lifted. However, if duringthe 9 second time interval a key is pressed on thephone keypad, the call to the Hotline will be canceled.

Each extension can have a different timeout whenconfigured as a Warmline. This timeout may vary from0 to 9 seconds.

By default, the Hotline activation timeout is 0 seconds.



Enter the extension number (e.g., 12/102) for which youwant to change the timeout.

... Enter the lenght of time (0 to 9 seconds) for the Hotlinetimeout.


or


4 5

*

#

6 2

0 9

#

58


Step by Step

Executive/SecretaryWith this feature you can assign many extensions toone telephone, which is then designated as the "execu-tive telephone." There are 8 groups available with 16extensions for each group. An Executive/SecretaryGroup is assigned to each executive telephone. Toensure proper operation all extensions must havesystem telephones installed. An extension can be usedas secretary telephone for many groups at the sametime.

By default no group is configured as Executive/Secre-tary.



Enter an extension for the executive telephone (e.g., 11/101).

... Specify the extensions to be configured as secretarytelephones (e.g., 12/102).


Next, using the Key Programming feature (see Program-ming Keys in the Manual do Usuário), you must config-ure the executive-telephone number on the secretarytelephone sets, and the secretary numbers on theexecutive telephone.

For example, if you press a key programmed for thisfeature on the executive telephone (assuming thehandset is on the hook), the telephone will send adistinctive 6-second tone to the assigned secretarytelephone. The LED key assigned to the executivetelephone on the secretary telephone will start blinking.The call can be answered by pressing the SPEAKER key

g.

5 1

#

59

Step by Step


Deleting an Executive/Secretary Group



Enter an extension for the executive telephone (e.g., 11/101).

The executive telephone extension is deactivated.


Extension NameThis feature assigns a name of up to 16 characters to anextension. This name shows on the telephone displayinstead of the number (see Alphanumeric Search in theManual do Usuário).



Enter the extension number (e.g., 12/102) to which youwant to assign a name.

+ Enter a name ( page 74) using a system telephonewith a display then confirm the entry.


or


5 1

*#

8 4

#

60


Step by Step

CD Port AssignmentThis feature connects system telephones to any exten-sion slot.



Enter the extension number (e.g., 12/102) to which youwant to assign a CD port.

... Enter a number from 01 to 24 for the CD port.

to = for the HiPath 1120

to = for the HiPath 1130/1150

to = for the HiPath 1190


or


Deleting a CD Assignment from an Extension



Enter the extension number to be deleted.

Delete the CD assignment from the extension.


or


4 6

0 1 2 4

0 1 0 4

0 1 0 8

0 1 2 4

#

4 6

*

#

By default, the assignment starts at the firstextension slot on HiPath 1120/1130/1150systems.On the HiPath 1190 system there is no defaultassignment.

61

Step by Step


Extension Coefficient If the impedance value or appropriate type of internalline is available, the quality of transmission and recep-tion can be improved.




... Enter the appropriate number for the type of line.

For example, in the case of Brazil it would be:


= 600 Ω Line


= 600 Ω Line


or


External Message Waiting Indicator(MWI)When Voice Mail services are provided by a local carrier,the HiPath 1100 enables a feature called MessageWaiting Indicator (MWI) on the Voice Mail Server. Withthis feature a group of extensions called an ExternalMWI Group is able to receive signals generated by theVoice Mail Server that indicate when there is a messagewaiting in the user’s mailbox.

This signaling is transmitted using a FSK protocol( page 35). The signals are detected over an externalanalog line by a Voice Mail Server configured for thistype of protocol.

4 8

1 4

1

2

3

4

#

62


Step by Step

Enabling an External MWIActivates the MWI feature for a group of extensions.



or Activate/Deactivate an external MWI group:

= Activate an external MWI group

= Deactivate an external MWI group (default)


External MWI GroupThe extensions configured for this group receive aMessage Waiting Indicator (MWI) signal from the exter-nal Voice Mail Server.



... Enter the extension numbers (e.g., 11/101) to be includ-ed in the external MWI group.

Press this key to finalize the entry . Initial state for Programming Mode.

or

Press this key to delete the group.


0 1 4

* #

*#

0 1 5

#

*#

The Group must be enabled to use this feature (code 014).

The Message Waiting Indicator is signaled bymeans of a LED key on system telephones andby a distinctive audible tone on standardtelephones. In the case of a standard telephoneenabled for CLIP FSK with MWI service thesignal can be configured to show an icon on thedisplay or by some other type of indication.

63

Step by Step


Internal Voice Mail InterfaceThis setting specifies the Subscriber Group that willinterface with the internal Voice Mail Server equipment.



Enter the Subscriber Group number for the Voice Mail(e.g., 780)

or

Press the key to delete.


0 1 6

* *

Only one Subscriber Group can be configured forVoice Mail. This group’s extensions are connect-ed to the server via the HiPath 1100 a/b pair.

64


Step by Step

Collect Call Barring for Digital LinesWhen Collect Call Barring is activated, all collect callsare automatically rejected by the system (for Brazilonly).




or Activate/Deactivate Collect Call Barring:

= Activate Collect Call Barring

= Deactivate Collect Call Barring(default)


or


9 3

* #

*#

#

65

Step by Step

General Programming

General Programming

ACS (Alternative Carrier Selection)During ACS setup, you can specify the carrier for outgo-ing calls, regardless of the number dialed by thesystem’s users This feature allows you to choose thecarrier that offers the best rates at the specified callingtime or to select a default carrier for all calls. The rulesregarding carrier selection are defined accordingly.

The first six digits of the number dialed by the user areanalyzed by the system. If they match the ConversionRule, they will be replaced by the default number as setforth by that rule. You can also preset the line to be used.

Different dialing rules apply when dialing a number,depending on the time of day and day of the week. It ispossible to define a maximum of 40 conversion rules.

For example, Number dialed: 262 XXXX

Dialing Rule:

The system will dial the number 341XXXX using exter-nal analog line 851. If this line is busy, the overflowoption will be the external digital line 802.

Slot Source Number

Destina-tion

Number

Type ofLine (1)

Type ofLine (2)

01 267 342 0 801

02 262 341 851 802

66

General Programming

Step by Step

Rule for Time of Day



... Enter the time interval number (0 to 9).

Enter the starting time:

= Hour, from 00 to 23

MI1

Enter the ending time.

... Enter the next time interval number

or


Conversion Rule



... Enter the number for the Conversion Rule (00 to 39).

Enter the sequence of digits (up to 6 digits) to bereplaced.

or wait 5 seconds Press this key to confirm the entry or wait for the confir-mation tone.

Enter the sequence of digits (up to 12 digits) to replacethe number previously entered.


Enter the first number for an external line (e.g., 851) orfor a group of external lines (e.g., 0, 890).

Enter the second number for an external line (e.g., 852)or for a group of external lines (e.g., 0, 890). Thisnumber will be used if the first number is busy.

8 1

0 9

H1 H2 MI1 MI2

H1 H2

H1 H2

H1 H2 MI1 MI2

0 9

#

8 2

0 0 3 9

*

*

67

Step by Step

General Programming

... Enter the next conversion rule number

or


Rule for Day of the Week

In addition to specifying the time period in hours, whenthe rules are valid, one can specify the days of theweek. There are 40 rules that correspond to the 40dialing rules.



... Enter the Conversion Rule number (00 to 39) to be used(based on code 82).

Enter the number of time intervals desired (based oncode 81 and a maximum of 5). For example, "0124689"for all intervals except 3, 5 and 7.

Wait 5 seconds or Wait 5 seconds or press the key to finish.

... Select a day. You can enter up to three consecutive days (e.g., "12" for Saturday and Sunday).

= Monday - Friday

= Saturday

= Sunday

Wait 5 seconds or Wait 5 seconds or press the key to finish.

... Enter the next conversion rule numberor


0 0 3 9

#

If no line or trunk group number is specified, thesystem will use the line or trunk group numberas an alternative selection.

8 3

0 0 3 9

*0 2

0

1

2

*0 0 3 9

#

68

General Programming

Step by Step

Deleting a Conversion Rule


... Enter the number for the Conversion Rule (00 to 39).

Press the key to delete.


... Enter the next conversion rule number

or


Music on Hold You can enter music for external calls that are placed onhold (MOH) using a music source:

• Internal: The caller on hold hears music generatedby the system;

• External: The caller hears music from an externalmusic source (e.g., a radio) connected directly to thesystem’s external music input;

• External connected to an extension: The caller hearsmusic from an external music source (e.g., a radio)connected to an extension.

In order to accomplish this, add extensions in two MOHgroups or do not assign any extension.

Requirement: Programming Mode must be active (*953758).


... Enter the code for a music source:

= No music

= To activate external music source

= To activate internal music source (default)


8 2

0 0 3 9

*

*

the n th the n th

#

3 6

0 2

0

1

2

Code 36 is used when there is no groupassigned to the extension.

69

Step by Step

General Programming

Assigning Extensions to MOH GroupsExtensions can be grouped in two MOH groups.

No extensions configured as a default.



or Select Group 1 or 2.

Enter the extension numbers (e.g., 11/101).


Deleting Extensions in a Group




To delete all extensions in the group.


Music source for the MOH GroupWhen an extension has a call on hold, the caller will hearthe music programmed for that extension’s group.



... Enter the code for a music source:

= No music (default)

= To activate external music source.

= To activate an internal music source.

= To activate an external music source assigned toan extension.


8 70

1 2

#

8 70

1 2

*#

8 80

1 2

th th

0

1

2

3

#

70

General Programming

Step by Step

Deleting Extensions in a Group




To delete the music source.


Music Source ExtensionThis is an extension to which a music source is connect-ed.

No extensions are configured as a default.





Deleting an Extension




To delete all extensions in the group.


8 80

1 2

*

8 90

1 2

#

8 90

1 2

*#

71

Step by Step

General Programming

Setting the Time for an external Room MonitorIf the Fax/DID module is installed in the system you canrun the Room Monitor feature (Babyphone) from anexternal telephone. Set the time for an automaticdisconnect from the call.



... Select the time limit:


= 30 seconds

= 60 seconds


Deleting Digits from a Caller ListDigits configured with this feature cannot be dialedwhen using a Caller List. For example, The following number is stored in the Caller List:0893415000 and the digits configured for deletion are089 (DDD code).

The system dials only the number 3415000. The code089 will not be dialed.



Enter the first digits (up to 6) that are not supposed tobe dialed when using a Caller List.


6 9

1 3

1

2

3

7 1

72

General Programming

Step by Step

Date/TimeThe date and time can be shown on your systemtelephone display. It is important to set the correct time/date for recording call details.



Enter the date and time:

= Day, from 1 to 31

= Month, from 1 to 12

= Year, from 00 to 99

= Hour, from 00 to 23

= Minutes, from 00 to 59

For example, 0508990830 for 05/08/99, 8:30 a.m.


1 4

Y2Y1M2M1D2D1

H1 H2 MI1 MI2D1 D2

M2M1

Y1 Y2

H1 H2

MI1 MI2

To restore the default setting (99) the Datedisplay shows information related to when theSW was generated. The time displayed will be12:00.

For the HiPath 1120 system a Fax/DID module isrequired for showing a Date/Time stamp onsystem telephone displays

73

Step by Step

General Programming

Registering a Name in the Speed Dial-ing directory (Phonebook)Registering a name in the Speed Dialing Directory givesyou the ability to do alphanumeric searches( page 75) for it in the Individual Speed Dialing andSystem Speed Dialing directories or in the list of namesassigned to extensions in the Internal Numbering Plan.

This registration can be done by using the programmingextension with a system telephone that has a display orthe HiPath 1100 System Manager.

Entering Letters

1x Letter A

2x Letter B

3x Letter C

4x Digit 2

1x Letter D, and so on.

Key Functions

Delete the last letters entered.

Enter the next letters.

Confirm your entry.

Key Assignment

2ABC

2ABC

2ABC

2ABC

3DEF

Key Latin Letters Key Latin Letters

1 _ , $, €, £, 1 7 P, Q, R, S, 7

2 A, B, C, 2 8 T, U, V, 8

3 D, E, F, 3 9 W, X, Y, Z, 9

4 G, H, I, 4 0 0

5 J, K, L, 5 # #

6 M, N, O, 6 * *

74

General Programming

Step by Step

Phonebook SearchWith an Alphanumeric Search (see Special SystemTelephone Functions in the Manual do Usuário) you canidentify and select numbers simply by entering thename assigned to the number.

The Individual Speed Dialing Directory is searched first,then the System Speed Dialing Directory, and finally thenames assigned to the system extensions in the Inter-nal Numbering Plan.

Search List OrderYou can change the order in which the lists aresearched.



... Enter the number of the search list which is to besearched first:

= Individual Speed Dialing

= System Speed Dialing

= Internal Numbering Plan

Save the order of the search list (only one list). Initial state for Programming Mode.

or

... 13Enter the number of the next list to be searched(default order is: 1-2-3).

Save the order of the search list (only two lists). Initial state for Programming Mode.

or

... Enter the number of the list to be searched last.


If the number of a list is not entered, this list is notsearched.

7 9

1 3

1

2

3

*

1 3E

*

1 3

75

Step by Step

General Programming

Call Charge FactorTo show call charges in currency units you must specifya call charge factor. Pulses are multiplied by this factor.A Call Charge unit consists of a pulse sent over a line bya public exchange to provide and display call chargeinformation according to the type of call (local, DDD,International, etc.) and other criteria determined by thecarrier.

The default value is slot 0 and factor 00001.



Enter the decimal separator position (0 to 4)

For example, for $ 0.12: 00012 and 2For example, for $ 2.00: 00002 and 0

Set the Call Charge Factor (always 5 digits) .


Setting the Currency NameYou can configure a name of up to 3 characters for acurrency unit and assign it to a Call Charge using asystem telephone with a display (e.g., US$). The defaultconfiguration is set to "$."



Set the currency name with an alphanumeric entry( page 74).


9 5

7 6

76

General Programming

Step by Step

Software VersionTo see what the current system (APS) software versionis use a system telephone with a display.


Enter the programming code and the software versioninformation will be displayed, e.g., "V30113 - H86-A1-1" .

Press the key to see the product name. Press the keyagain to see the internal SW version number.


System PasswordThe system’s Programming Mode is protected bypassword against unauthorized use. The defaultpassword is "3758". This password can be changed.



Enter a new system password (4 digits).

Re-enter the new system password as a safety precau-tion.


0 0 1

*

#

8 0

For future reference it is recommended that youwrite down your password and store it in a safeplace.If you forget your password, consult a supporttechnician to obtain access to programming.

77

Step by Step

General Programming

Night Service PasswordIndependently from the system password, an additionalpassword can be defined for activating/deactivatingdifferent features (e.g., Night Service, relays). Thedefault password is "3758". This password can bechanged.



Enter a new system password (4 digits).


Restoring the Default SettingsYou can delete the settings that have been configuredand restore the default settings.



Enter the system password (4-digit password - thedefault is: 3758).

The system restarts.

Remote ConfigurationWith this feature you can configure the HiPath 1100remotely with an MF telephone.

Activate Remote ConfigurationRequired: Programming Mode must be active (*953758).


or Activate/Deactivate remote configuration:

= Activate remote configuration (default)

= Deactivate remote configuration



4 9

9 9

5 7

* #

*#

78

General Programming

Step by Step

Programming in Remote ModeRequired: Remote Configuration must be enabled andthe programming extension 11/101 must be in talkmode for the external line that will be used for theremote configuration.

With a conversation in progress enter the programmingextension code 11/101 to transfer control of theHiPath 1100 to the remote programmer.

The remote programmer must now enter the systempassword using an MF telephone (default - 3758).

Wait for a confirmation tone to indicate that thepassword was accepted.

To set the required configuration, proceed as if theremote telephone was directly connected to thesystem.

If a Fax/DID Module is Installed.

If the HiPath 1100 is equipped with a Fax/DID moduleconfigured to answer external lines.

Enter the code using a remote MF telephone after thecall is answered.

The remote programmer must now enter the systempassword using an MF telephone (default - 3758).

Wait for a confirmation tone to indicate that thepassword was accepted.

To set the required configuration, proceed as if theremote telephone was directly connected to thesystem.

* 9 9 1

* 9 5

If the system is connected via serial cable to acomputer that has access to a TelephoneNetwork, the remote programming can beexecuted via modem using the HiPath 1100System Manager. See the Help file for instruc-tions.

79

Step by Step

General Programming

Ending Remote ConfigurationRequired: The remote telephone is in ProgrammingMode.

Enter the programming code using the remote MFtelephone. This allows the system to free the externalline and the MF code receiver.


Printing Programming DataIf a printer is connected using a V.24 adapter, one canprint a complete report of the current system configura-tion or the programming data for a specific feature.



or Enter code 35 for a complete report or enter a specificcode for the programming data for a particular feature.For example, entering "14" prints out Date and Timeinformation.

Initial state for Programming Mode. A report with the system’s programming data is printed.

9 6

3 5

3 5 ... ...

You may choose to print only the programmingdata for your system configuration features. Youcannot print the feature "Deactivate Alarm," forinstance, using the programming code "86" orthe codes 37, 87, and 98.

80

General Programming

Step by Step

Timers Allows you to reset the default times for some of thefeatures and signaling according to specific regional oruser’s preferences.

Single TimersRequired: Programming Mode must be active (*953758).


... Enter the code for the timer.

Enter the new value for the timer ( 0 to 65535)


Common TimersRequired: Programming Mode must be active (*953758).


... Enter the table entry number.

... Enter the code for the timer.

Enter the new value for the timer ( 0 to 255)


3 9

0 1 3 5

#

4 0

1 6

0 1 3 5

#

For more details about timers and how toprogram them see the section on timers in theHelp file of the HiPath 1100 System ManagerAdministration Software.

81

Step by Step

General Programming

HiPath 1120 AlarmsYou can assign an alarm with a system sensor. Whenthe alarm is triggered the system dials the numberstored as entry 089 of the Speed Dialing directory (foran emergency station, for instance).

The system ID is automatically sent and continues to besent to the station called until the service requestedreturns the "#" digit, acknowledging the alarm. Thisworks as a confirmation that the service has detectedthe alarm call sent by the system.If a Fax/DID module is installed, you can send an alarmmessage in addition to the C.O.’s ID( page 82).

HiPath 1120 System IDWhen an alarm is triggered, the HiPath 1120 makes acall using the Speed Dialing entry 089. The slot numberis called and a sequence of digits in DTMF format isrepeated every 5 seconds after the connection is estab-lished.

The purpose of this sequence of digits is to identify thealarm source. An alarm center, for example, is able toidentify which PABX is sending the signal. If the remoteoffice does not acknowledge the alarm within 1.5minutes, the procedure is repeated every 3 minutes.



Set the C.O. ID (up to 20 digits) and confirm by pressingthe # key


7 7

#

82

General Programming

Step by Step

Deleting the HiPath 1120 ID.



Delete the programmed digit sequence.


Deactivating Alarms on HiPath 1120Every alarm triggered by a sensor can be deactivated.



Initial state for Programming Mode.The alarm was deactivated.

Testing HiPath 1120 AlarmsA simulation of a sensor status change is performed totest the alarm and check its proper configuration.



Initial state for Programming Mode.A change in the state of sensor S is simulated.

7 7

#

8 6

This programming code does not change thesensor configuration.

8 7

83

Step by Step

Entrance Telephone

Entrance Telephone

Configuring an Entrance TelephoneWith the HiPath 1100 you can connect up to fourEntrance Telephones in extension slots. Each EntranceTelephone must be individually activated in the system.



... Select the slot for the Entrance Telephone extension (1to 4).

Enter the extension number (e.g., 12/102) to be enabledas an Entrance Telephone.

Repeat these steps for any additional slot.

or


Deleting an Entrance Telephone Assignment



... Enter the slot to be deleted.

Delete the assignment of the Entrance Telephone tothe extension.

Enter the next slot.

or


1 5

1 4

#

1 5

1 4

*

#

By default no slot is set as an EntranceTelephone.

84

Entrance Telephone

Step by Step

Door OpenerIf a Door Opener is installed, in addition to an EntranceTelephone, it also needs to be activated.



... Enter the slot for the extension configured as the DoorOpener (1 to 4).

or Activate/Deactivate the Door Opener:

= Activate the Door Opener

= Deactivate Door Opener (default)

Repeat these steps for any additional slot.

or


Answering CallsYou can specify which telephones are to answer theEntrance Telephone calls (up to 8 extensions). The default setting is extension 11/101.




... Enter the extension numbers (e.g., 12/102) to answercalls from the Entrance Telephone.

Delete the extension assigned to the EntranceTelephone slot.


Deleting Authorized Extensions


1 6

1 4

* #

*#

#

5 9

1 4

*

#

85

Step by Step

Entrance Telephone





Door Opener PermissionsDifferent extensions can be individually enabled toactivate the Door Opener.This class of service is assigned to all extensions bydefault.




... Enter the extension numbers (e.g., 12/102) to beenabled as Door Openers.



Deleting Authorized Extensions






5 9

1 4

*

#

2 5

1 4

*

#

2 5

1 4

*

#

86

Call Detail Report Manager

Step by Step

Call Detail Report ManagerFor control purposes, the HiPath 1100 issues call detailreports that contain information about calls receivedand calls made. This information can be sent to a PC orprinter via serial interface connection. To generatereports that can help control costs, the Call DetailReport feature must be installed on the PC.

The following information is recorded:

• Current date (Date)• End of the call (Time)

• Line used (Ln)• Calling extension (Ext)• COS Changeover ( WCOS)

• Ring duration (Ring)• Call duration (Duration)• Dialed number (Number)

To maintain confidentiality, the last four digits of the number can be replaced with a "?."

• Type of Call (I):1 = Incoming call2 = Outgoing call5 = Transferred incoming call6 = Transferred outgoing call 7 = 3-way conference with incoming call 8 = 3-way conference with outgoing call * = Incoming call, not yet answered

• Impulses (Call fees) with a TME1 module installed

Example

When a call is transferred, a new call detail report isissued. The hold time at the external line is accountedfor by the extension that transferred the call.

To provide accurate call details, you must updatethe system’s time and date information( page 73).

Date Time Ln Ext WCOS Ring Duration Number I Callfees

22.11.99 14:00:00 01 21 00:14 00:01:34 2222222 1

87

Step by Step


Data Transfer SpeedThe system can be connected to a PC or printer with aV.24 adapter to display or print the call detail report( page 87) . The communication speed can be set toensure proper data transfer.



... Enter the code for the transmission (Baud) rate:

= 600 baud

= 2400 baud

= 4800 baud

= 9600 baud

= 19200 baud (default)

= 38400 baud

= 57600 baud

= 115200 baud

= 230400 baud


2 0

1 9

1

2

3

4

5

6

7

8

9

88


Step by Step

Digit Suppression in Call Detail Re-portsThe last four digits dialed in an external call can besuppressed in the data output. These digits arereplaced by "?."



or Activate/Deactivate data protection

= Activate data protection

= Deactivate data protection(default)


2 1

* #

*#

89

Step by Step


Received Calls RecordIf the system is enabled for Caller ID over digital (E1CAS) or analog lines by a local carrier, the call informa-tion will be displayed on the Call Detail Report.

The columns "Ext" (Extensions), "Ring" (Ring Duration),"Duration" (Call Duration) and "Call fees" (Pulses) remainempty while the column "I" (Type of Call) shows an " * "next to the call.



or Enter the code for the type of Call Detail Report.

= Outgoing calls are recorded at the end of the call.Incoming calls (with or without Caller ID at thesource) are recorded at the end of the call.

= Outgoing calls are ticketed at the end of the call.

= Outgoing calls are recorded at the end of the call.Incoming calls with Caller ID at the source arerecorded at the beginning of the call.Incoming calls (with or without Caller ID at thesource) are recorded at the end of the call.

= Outgoing calls are recorded at the end of the call.Incoming calls with Caller ID at the source arerecorded at the beginning of the call.


6 1

1 4

1

2

3

4

Caller ID service must be contracted with a localcarrier.

90


Step by Step

Call Detail Report FilterThe number programmed in this filter specifies the typeof outgoing call to be recorded, based on the first fourdigits of the dialed number. For example, in order to record only international outgo-ing calls, you must program the digits "00."The maximum number of digits is 4.

In the default setting a digit sequence is not configured.



Enter the sequence of digits (up to 4) for the numbersto be recorded.


6 7

91

Step by Step

Fax/DID module

Fax/DID moduleHiPath 1100 systems can be equipped with an optionalFax/DID Module (direct dialing to extensions) foranswering external calls automatically, playingannouncements and detecting fax signals. A caller candial any extension or enter any digit configured in theAnswering Menu and be transferred to another exten-sion or group.

For HiPath 1120 systems this module also provides aRTC (Real-Time Clock) feature for displaying the time onsystem telephones.

The module has three modes of operation: Fax, DID,and Fax/DID. If a TME1 module is also installed, a fourthmode of operation is available -- an Attendant for DigitalLines.

Announcements stored in this module can beprogrammed as a Second Attendant for external calls oras a forwarding destination for an extension (see CallForwarding in the Manual do Usuário) .

Fax Mode

In this mode of operation the module detects only faxsignals. A greeting announcement is played for allincoming external calls. If the caller wants to send a fax,the transmission can be started at the end of theannouncement. If no fax signal is detected within 10seconds of the greeting announcement, a secondannouncement will be played and the call will be trans-ferred to an Attendant.

DID Mode

In this mode of operation the module detects exten-sions or digits dialed and then transfers the call accord-ingly. When an external call is answered, a greetingannouncement is played to guide the caller. An exampleof a recorded announcement would be: "You havereached Siemens. Dial the extension number you wouldlike to reach 22 for Sales Department or 23 for TechnicalSupport." If no valid MF signal is detected within 10seconds of the greeting announcement, a secondannouncement will be played and the call will be trans-ferred to an Attendant.

92

Fax/DID module

Step by Step

Fax/DID Mode

In this mode of operation the module detects faxsignals, and extensions or digits entered. When anexternal call is answered, a greeting announcement isplayed to guide the caller. An example of a recordedannouncement would be: "You have reached Siemens.To send a fax start transmission now. For Sales Depart-ment dial 22. For Technical Support dial 23." If no validfax signal, digit or extension is detected within 10seconds of the greeting announcement, a secondannouncement will be played and the call will be trans-ferred to an Attendant.

Announcement Mode

When an external call is answered, a greetingannouncement is played and the call is transferred to anattendant. An example of a recorded announcementwould be: "You have reached Siemens. Your call is beingtransferred."

93

Step by Step

Fax/DID module

Call Answering MenuThe Fax/DID module allows you to create a customizedCall Answering Menu as well as transfer a call to aspecific extension or group by prompting the caller toenter a digit.

A call is transferred to a preconfigured destination after3 seconds. If a digit is entered before this period oftime, it will be analyzed and the call will be forwarded toa new destination. The destination can be an extensionor a group.

When the Call Answering Menu is not configured, theFax/DID module can only identify extension and groupnumbers.



... or Select a digit for Call Forwarding.

Enter an extension or Subscriber Group number to beassigned to the digit (e.g., 12/ 780).

... or Select the next digit for Call Forwarding.

or


To Remove an Option



... or Select the Call Forwarding digit to be removed.

Wait 5 seconds.

... or Select the Call Forwarding digit to be removed.

or


th the c th

0 9 *

0 9 *

#

0 0 9

0 9 *

0 9 *

#

94

Fax/DID module

Step by Step

Announcement RecordingThe system provides a feature for recording announce-ments for auto-answering, call transfers, and alarms.The recording is done using the handset. We suggestthat you record your announcement in a quiet environ-ment. You can check the recorded announcement byplaying it back.

You can record a different announcement for each modeof operation.

To ensure proper operation record at least one greetingannouncement and one for transferring calls.



or Enter code "9" to "record new announcement" or "0" to"play back announcement."

... Next, enter the code for selecting one of the followingannouncements:

= Fax Mode - Greeting announcement for busi-ness hours (maximum of 24 seconds)

= Fax Mode - Greeting announcement for NightService (maximum of 24 seconds)

= Fax Mode - Announcement for transferringcalls (maximum of 16 seconds)

= DID Mode - Greeting announcement for busi-ness hours (maximum of 32 seconds)

= DID Mode - Greeting announcement for NightService (maximum of 32 seconds)

= DID Mode - Announcement for transferringcalls (maximum of 16 seconds)

= Fax/DID Mode - Greeting announcement forbusiness hours (maximum of 32 seconds)

= Fax/DID Mode - Greeting announcement forNight Service (maximum of 32 seconds)

= Fax/DID Mode - Call Forwarding announce-ment (maximum of 16 seconds)

3 7

9 0

0 1 1 2

0 1

0 2

0 3

0 4

0 5

0 6

0 7

0 8

0 9

95

Step by Step

Fax/DID module

= Caller ID Announcement Mode (maximum of16 seconds)

= Alarm Announcement Mode - for HiPath 1120only (maximum of 8 seconds)

= Reservation

Speak directly into the handset to record an announce-ment. Or listen to a recorded announcement.

Press this key to stop the recording or the playback ofthe announcement.

or Enter the code for recording ("9") or for playing back ("0")a new announcement.

or

Press this key.Initial state for Programming Mode.

1 0

1 1

1 2

w

1

9 0

#

96

Fax/DID module

Step by Step

Configuring the Call Answering ModeThe Fax/DID Module’s Auto-Answering Mode must beconfigured individually for each analog and digital line.

Activate:



Enter a number for an external analog or digital line(e.g., 851/801).

... Select the operating mode for the line:

= Module is deactivated

= Fax

= DID

= Fax/DID

= Announcement


or


On the HiPath 1120 the default configurationsets the Fax/DID Mode to the first external lineand disables it for all other lines.

On all other systems the default configurationsets the Fax/DID Mode to the first external lineand disables it for all other lines.

2 7

0 4

0

1

2

3

4

#

97

Step by Step

Fax/DID module

To deactivate



Enter a number for an external analog or digital line(e.g., 851/801).

Enter the code for deactivating Fax/DID reception.


or


2 7

0

#

98

Fax/DID module

Step by Step

Collect Call Barring for CAS Lines Answered by a Fax/DID ModuleIf the system is equipped with a TME1 Module, and aFax/DID Module answers the calls, you can configurecode 018 to accept or to block collect calls.

Requirement: Programming Mode must be active (*95 3758).


or To activate/deactivate call barring:

= To activate

= To deactivate (default)


1 80

* #

*#

If a collect call is answered by a Fax/DID Moduleand forwarded to an extension configured toblock collect calls, the call will be disconnected.

If a call is forwarded (*11) to a Fax/DID Moduleconfigured to block collect calls, the call will bedisconnected.

If the call is not answered and thus forwarded(*14) to a Fax/DID Module configured to acceptcollect calls, the call will ring at the first Atten-dant available on that trunk.

99

Step by Step

Fax/DID module

Fax Reception ExtensionAfter the detection of a fax signal, the Fax/DID Modulecan transfer a call to a preconfigured extension . TheDID Mode does not need to be configured for thisfeature.



Select an external line (e.g., 851) for Fax/DID Reception.

Enter the extension number for Fax Reception (e.g., 12/102).


or


Deleting Fax Reception Extensions



Enter a number for an external line (e.g., 851) assignedto Fax Reception.

The Fax extension selected is removed.

If necessary, enter the number for the next external lineavailable.

or


In the default configuration for the HiPath 1120,HiPath 1130 and HiPath 1150 calls are forwardedto extension 17. For the HiPath 1190 they areforwarded to extension 107.

2 8

#

2 8

*

#

100

Programming a Digital Trunk

Step by Step

Programming a Digital TrunkThe HiPath 1100 systems can be equipped with digitaltrunks by installing a TME1 (E1 CAS access) module.

TME1 ModuleThe E1 CAS access provides Caller ID and Direct Dialingto Extensions facilities to help reduce call loss rate andmake it easier to access the user. The HiPath 1130 andthe HiPath 1150 can be equipped with one TME1module (configured for up to 15 channels). TheHiPath 1190 can be equipped with two TME1 modules.

When E1 digital lines are being used, only the ExternalNumber Directory needs to be programmed. AttendantPrefix, Country Code, and Area Code can be left blank.

Special characteristics:

1. If an Attendant Prefix is programmed at the C.O. and on the HiPath 1100 E1 Trunk Manager, the A number will be sent with two prefixes. For example, Prefix 341, MSN 6246 --> Number sent to the public ex-change 341 341 6246 for an outgoing call.

2. Country Code and Area Code are never sent to thepublic exchange. They are used only for AttendantPrefix purposes.

101

Step by Step


When the total number of digital trunks config-ured for the module plus the number of externalanalog lines exceed the maximum capacity ofthe system, the external analog lines for the EB202, 206 and 210 expansion modules aredisabled. The extensions, however, will continueto work as usual. The lines are disabled in theorder they are physically installed (1, 2...). Thiscontinues until the total number reaches therequired number of trunks. The remainingmodules continue operating as usual.

However, in the case of the EB 200, 400 and 800modules, it is strongly recommended that youchange their slots to prevent their deactivation.These modules become inoperable if any one oftheir external line slots is disabled.

A TME1 and an ADSL modules cannot operatesimultaneously on the HiPath 1130.

102


Step by Step

Attendant PrefixFor activating the Attendant feature for digital lines allexternal numbers must be registered in the system.

To facilitate the registration process you can configurethe initial digits common to all external numbers.

For example,

• If extensions are accessed by entering the numbers 322-8994 to 322-9001, 322 can be configured as an Attendant Prefix.

• If extensions are accessed by entering the numbers 256-9071 to 256-9078, 256-907 can be configured as an Attendant Prefix.

If each extension has a different external number, theAttendant Prefix should be configured without anydigits.

In the default configuration this field is "empty."



Enter the line prefix (up to 10).

Press this key to confirm the entry.(After entering 10 digits, the entry mode exits automat-ically.)


8 9

#

103

Step by Step


External Number RegistrationTo use the Attendant feature each external numbermust be registered to a specific slot.

If the prefix for these numbers has already been config-ured, only the final digits need to be registered.



... Enter the slot (001... 160).

Enter the final digits for the Attendant (up to 20)

Press this key to confirm the entry.(After entering 20 digits, the entry mode exits automat-ically.)

... Enter the next slot.

or


9 1

0 10 6 01

#

0 10 6 01

#

104


Step by Step

Assigning an External Number to anExtensionThe external numbers registered to each slot must beassigned to extensions or Subscriber Groups chargedwith answering calls.Each extension can only be entered once. A distinctivetone on the handset indicates an invalid entry.In the default configuration there are no extensionsassigned to any slots.



... Enter the slot (001... 160).

Enter the extensions (up to 8) or Subscriber Groupslots.

Press this key to confirm the entry.

... Enter the next slot.

or


Deleting an Extension Number



... Enter the entry number for which you want to deleteextensions.

Press the key to remove it.

... Enter the next entry for deleting extensions.

or


9 2

0 10 6 01

#

0 10 6 01

#

9 2

0 10 6 01

*0 10 6 01

#

105

Step by Step


Busy SignalWhen the system receives an incoming call over adigital line configured as an Attendant number and theanswering extension is busy, a Busy Signal can be sentto the caller.



... Enter the slot (001... 160).

or Activate/Deactivate Signal:

= Activate

= Deactivate (default)


Sending the Area CodeThis feature allows you to send the Area Code over adigital line to a destination C.O. This enables the CallerID feature.



Enter the Area Code.


0 0 4

0 10 6 01

* #

*#

#

This feature is valid only for digital lines withAttendant numbers. It is not valid if more thanone extension is configured for the slot/DIDnumber/MSN.If a Fax/DID module is installed and configuredfor digital lines, this feature will be invalid.

1 10

#

106


Step by Step

Sending the Country CodeThis feature allows you to send the Country Code overa digital line to a destination C.O. This enables the CallerID feature. The default configuration is set to 55, theCountry Code for Brazil.



Enter the Country Code.


1 20

#

107

Step by Step

ADSL Module

ADSL Module The ADSL module allows you to connect PCs to anetwork and have them share the ADSL access withoutrequiring a splitter, ADSL modem, hub or any additionalnetwork cards. To share access simply install themodule in one of the PCs.

The PCs are connected to the HiPath 1100, whichprovides the same functions as the V.24 serial interfacevia LAN. This capability is used for integrating applica-tions such as the HiPath 1100 System Manager, Interac-tion Center Smart and CDR applications.

ADSL access must be enabled by a carrier for one of thelines. An Internet provider is also required.

To configure the ADSL module correctly you need infor-mation about the ADSL protocol, the carrier’s VPI/VCI,the provider’s DNS servers, user name and password.This information is entered in the HiPath 1100 ADSLManager Administrative software for configuring themodule correctly.

All the PCs must have a network card installed and beon the same network as the ADSL module used as agateway for accessing the Internet (the default IP is10.0.0.1). For example, a network with IP addressesfrom 10.0.0.2 to 10.0.0.10 and subnet mask255.255.255.0.

Restoring the ADSL Module DefaultSettingsThis code restores the default configuration of the ADSL module assuming an IP of 10.0.0.1.




Do not connect a V.24 interface adapter cable tothe switch when using an ADSL module. Alldata is delivered through the network. Remem-ber to configure the Communications Server forthe network connection.

1 30

108

Relay and Sensor on the HiPath 1120

Step by Step

Relay and Sensor on the HiPath 1120You can connect a Music module to the HiPath 1120system. This module also provides a Relay and a Sensorfor integrating other devices such as an EntranceTelephone, a Door Opener, alarms, etc.

SensorWhen the state of the sensor contact changes, forexample, when an open contact closes, the followingfunctions can be executed:

• Selection of a number in the Speed Dialing Directory

• Activation of a relay

• Select a number from the Speed Dialing directory and activate the relay.

The activation logic based on the initial position of thesensor contacts and its resulting actions are program-mable.

Programming the Sensor’s FunctionRequired: Programming Mode must be active (*953758).


... Select the sensor’s function:

= Deactivate the sensor’s function (default)

= Select entry 089 in the Speed Dialing directory

= Activate the relay through the sensor

= Select entry 089 in the Speed Dialing directoryand activate the relay through the sensor


7 0

0 3

0

1

2

3

#

109

Step by Step


Sensor Activation LogicThe sensor’s main position can be set as follows:

• Contacts are closed. The sensor is activated when contacts are open.

• Contacts are open. The sensor is activated when contacts are closed.



or Select the main position for the sensor:

= Contacts closed (default)

= Contacts open


7 4

0 1

0

1

#

110


Step by Step

RelayThe relay can be activated via the sensor, assuming thatthe sensor is configured. It can be activated manually orautomatically after a specified time. When the relay isactivated, the contacts close. When it is deactivated,the contacts open.

Relay Closing TimeRequired: Programming Mode must be active (*953758).


... Enter the length of time (000 to 255) that the relay mustremain closed. One unit equals 0.5 seconds. the default is "002" = 1 second.


7 3

0 0 0 2 5 5

#

If the closing time is set to "000," the relay willremain active until it is manually deactivated.

111

Step by Step

Interaction Center Smart

Interaction Center SmartInteraction Center Smart is a Call Center solution thatallows supervisors to monitor and track one or moreUCD Groups of up to 10 agents each, providing real-time data that includes agent status, support statistics(by group or by agent) and other types of information tohelp manage a Call Center.

With the Smart solution you can determine the numberof calls received, number of calls lost, times of daywhen the highest number of calls are received andother pertinent information.

The system helps assess and improve your company’ssupport service while providing essential information inan online environment or by generating reports.

The Interaction Center Smart solution provides twotools:

Monitor - Real-time monitoring of agent status, queuedcalls, and group statistics such as number of callsanswered and number of calls abandoned. Thisprovides continuos tracking of customer support servic-es.

Analyst - Support Service statistical analysis by groupor by agent for specific periods of time gives the super-visor complete flexibility. You can configure reports toshow detailed information including the number of callsreceived, answered, abandoned, transferred, answeredwithin preconfigured profiles, as well as ACD callduration, total talk time, total queuing time and otherinformation.

112

TAC Smart - Telephony Advanced Control

Step by Step

TAC Smart - Telephony Advanced ControlThe TAC SMART (Telephony Advanced Control) isdesigned to fit the needs of the telephony market bysimplifying operations and improving the quality ofservices provided. Complete control of the telephoneusing Windows interface (make calls, answer and trans-fer calls, call forwarding, and so on... ).

Analog Extension: With TAC Smart analog extensionusers have access to various facilities that up to nowwere only available to system telephone users, Caller IDbeing one of them.

Fast Access: Each user can create a list of mostfrequently used extensions and make calls simply byselecting one. The user can also use this list to checkthe extension status: busy or free.

Caller List:Whether the user’s machine is on or off, thelast 100 calls are stored in the server: calls answered,lost or made. All extension activity is recorded.

Customers Come First: TAC Smart provides twoSpeed Dialing directories: a System Speed Dialing avail-able to all TAC users, and an Individual Speed Dialingthat displays all customer information before a call isanswered.

Call Pickup: All incoming calls to a user’s Pickup Groupare shown on the screen, including source, destination,and hold time. You can answer calls and easily forwardthem to another extension within the company.

Architecture: TAC’s operation is based on a Client/Server architecture. The server is connected to the C.O.via an ADSL module or a serial interface. It can thenexchange signals with the C.O. and receive all informa-tion about an extension, including its status. Wheneverany activity occurs, the server sends a command to theextension’s client-PC via LAN. When the serverreceives a command from the client-PC, it sends it tothe C.O.

113

Step by Step

HiPath 1100 System Manager

HiPath 1100 System ManagerThe HiPath 1100 System Manager is an administrationsoftware designed for programming HiPath 1100systems quickly and easily by means of a graphicalinterface without the need to know programmingcodes.

The HiPath 1100 System Manager can access the C.O.locally through a V.24 serial interface or remotely viaLAN, that is, as long as a network PC is connectedonline to the HiPath 1100 via a serial interface or anADSL module. You can also update the HiPath 1100software using the HiPath 1100 Software Manager thenstore a database with the system’s programming infor-mation. Refer to the HiPath 1100 System Manager Helpfile before executing this procedure.

114

HiPath 1100 ADSL Manager

Step by Step

HiPath 1100 ADSL ManagerHiPath 1100 ADSL Manager is an administrationsoftware designed for programming ADSL modules.

Hardware Requirements:

– 10/100 Base-T network card.

General Information:

– TCP/IP protocol

– Default IP: 10.0.0.1

– Default subnet mask: 255.255.255.0

Once ADSL access to the provider is established andthe module is connected to the HiPath 1100, you mayneed to make some adjustments for WAN and LANuse. The HiPath 1100 ADSL Manager application isdesigned to help you make these adjustments. It allowsyou to view, edit and update your system’s configura-tion.

For more details on how to configure an ADSL module,see the topics in the Help file of the HiPath 1100 ADSLManager software.

If you need to reset the IP address and thesubnet mask, use code 013 "Restore ADSLmodule default settings." Do not connect the V.24 interface adapter cableto the switch when using an ADSL module.

115

Step by Step

HiPath 1100 E1 Trunk Manager

HiPath 1100 E1 Trunk ManagerHiPath 1100 E1 Trunk Manager is an administrationsoftware designed for programming TME1 modules.

Hardware Requirements:

– Serial communications interface (COM port).

General Information:

With the HiPath 1100 E1 Trunk Manager you can do thefollowing:

• Download the software and the database

• Choose the type of connection for the software and the module (local or via modem)

• Choose a COM port

For more details on how to configure a TME1 modulesee the topics in the Help file of the software.

116

Index

Index

AACS ............................................................... 66ADSL .......................................................... 108Alternative Carrier Selection .................... 66Announcement Recording ....................... 95Answering Extension ................................ 17Area Code ................................................. 106Attendant Console (AC) ............................ 30Auto-Answering ......................................... 92

BBabyphone .................................................. 72Busy on Digital Trunk .............................. 106

CCall Answering Menu ................................ 94Call center ................................................. 112Call charge ................................................... 76Call charge factor ....................................... 76Call Detail Report Manager ...................... 87Call Forwarding - No Answer ................... 51Call Hold Message ..................................... 47Caller ID ....................................................... 50Caller ID (CLIP) on an analog line ............ 35CD Port ........................................................ 61Coefficient for an External Analog Line .. 39Collect Call Barring ..................................... 33Collect Call Barring for CAS Lines An-swered by a Fax/DID Module .................. 99Configuring the Call Answering Mode ... 97COS - Class Of Service ............................. 20COS Changeover ....................................... 26Country ........................................................ 28Country Code ............................................ 107Currency ...................................................... 76

HiPath 1120/1130/1150 Installation Guide

DData Transfer Speed .................................. 88Date/Time .................................................... 73Deleting Call Digits .................................... 72Denied List .................................................. 20Dial Tone Detection ................................... 41Dialing Mode ............................................... 52DID Prefix .................................................. 103Digit Suppression in Call Detail Reports 89Digital Trunk .............................................. 101Displaying Telephone Numbers ............ 106Door Opener ............................................... 85

EE1 ................................................................ 101Electronic lock ............................................. 51Electronic lock password .......................... 51Enabling an External MWI ........................ 63Entrance Telephone ........................... 84, 143Executive/Secretary ................................... 59Extension Coefficient ................................ 62Extension Name ......................................... 60External Line Call Direction ...................... 36External Lines ............................................. 16External MWI (Message Waiting Indicator) 62External MWI Group .................................. 63

FFeatures and Options .................................. 5Flash ............................................................. 37Flash Detection .......................................... 53Flash Detection Time ................................ 53Flash duration ............................................. 37FSK/DTMF ................................................... 35

GGroups of External Lines .................... 17, 31

HHiPath 1100 ADSL Manager .................. 115HiPath 1100 E1 Trunk Manager ............ 116HiPath 1100 System Manager ............... 114

117

Index

HiPath 1120External connections ........................... 129Installing optional modules ................. 124Option modules .................................... 121Package Contents ................................ 120Setup and installation .......................... 121Technical data ....................................... 145

HiPath 1120 Alarms ................................... 82HiPath 1130 / 1150

Installation ............................................. 133Installing optional modules ................. 136Package contents ................................. 133Technical data ....................................... 145

Hotline .......................................................... 57

IInteraction Center Smart ........................ 112Interdigit Pause .......................................... 38Internal Group ............................................. 45Internal Voice Mail Interface .................... 64

LLanguage ..................................................... 27Line Attendants .......................................... 17

MMusic on Hold ............................................ 69

NNight Service ........................................ 55, 78Night Service Extension ........................... 55

OOption modules ............................................ 6Options .......................................................... 5Overflow/Escape Extension ..................... 54Override ....................................................... 49

PPermission Lists ......................................... 22Phonebook Search ..................................... 75Pickup .......................................................... 34

118

Pickup Groups ............................................ 44Printing Programming Data ...................... 80Programming Codes - Summary ........... 146Programming Mode .................................. 13Protocol for Seizing an External Analog Line ....................................................................... 32

RReceived Calls Record .............................. 90Registering a Name in the Speed Dialing di-rectory (Phonebook) .................................. 74Relay ........................................................... 111Remote Configuration ............................... 78Reseizure Time for an External Line ....... 37Room monitoring ....................................... 72

SSatellite PABX ............................................. 42Search List Order ....................................... 75Selecting the Type of External Line ........ 31Sensor ........................................................ 109Setup and Installation .............................. 119Silent Reversal ............................................ 40software update ....................................... 114Software Version ....................................... 77Speed Dialing .............................................. 19Subscriber group ........................................ 46Summary of Programming Codes ........ 146System Password ...................................... 77

TTAC Smart ................................................. 113Time of Flash on External Line ................ 37Timers .......................................................... 81TME1 .......................................................... 101

WWarmline ..................................................... 58

Setup and Installation

Setup and InstallationThis chapter provides basic instructions and describes procedures forsetting up the HiPath 1120, HiPath 1130 and HiPath 1150 systems. Due tothe large scale of the HiPath 1190 system and its many installation andsetup options its documentation is distributed only to trained technicalpersonnel.

Safety RecommendationsTo ensure proper and reliable operation follow these guidelines whensetting up your system.

• Install the system in a central location taking into account the length and extension of cables

• The location chosen should satisfy the following environmental require-ments:- Internal environment with natural air flow of air)- Operation: 23°F to 113°F (-5°C to +45°C ), from 5% to 95% RH

• To avoid electrical hazards keep a safety lock on the main distributing frame of the HiPath 1130 and the HiPath 1150.

• Protect against flood, flammable materials, excessive dust, vibration and mechanical stress.

• Do not install the system where there is a risk of exposure to sunlight, humidity, heating or cooling sources or proximity to electrical cabling.

• Avoid placing the equipment near data transmission equipment, elec-trical soldering devices, copy machines, PCs and other electrical equip-ment that could cause electrical interference

• Install a power outlet for the equipment at a distance of no more than 6.5 feet (2 meters).

• Do not block the natural flow of air around the equipment.

• Do not install inside closets.

Note: For the RSA version the extension lines with a C/D interface must be installed only indoors. Only regular exten-sions (without a C/D interface) can be installed outdoors.

Warning: Only service and installation personnel should open thePABX box and/or connect and handle trunk and extension lines.

119


Required Tools

HiPath 1120 Contents

120


HiPath 1120 - Option Modules1 BRA/CHN/IM/RSA Versions

2 CND Version

HiPath 1120 - Installation

1

121


2

3

122


4

5

123


6

HiPath 1120 – Installing Optional Modules

1 Opening the System

124


2 Removing the Motherboard (MB)

125


3 Satellite Modules: Music, EB 200/204

CND Version

126


4 Master and Satellite Modules

CND Version

127


5 Fax/DID and EB 200/204 Master Modules

CND Version

128


HiPath 1120 - External Connections

1 Motherboard (MB)

129


CND Version

130


2 ADSL Module

CND Version

131


3 Music and EB 200/204 Satellite Modules

CND Version

132


HiPath 1130 / 1150 Package Contents

HiPath 1130 / 1150 – Installation 1

133


2

3 Power Supply

134


4

5

135


6 View of Module Slots

7 Installing Expansion Modules and Options

HiPath 1150

Slot 3 (Slot 2 on HiPath 1130) Slot 1

Slot 2Slot 4

Side view of the power supply

Slot 2 and 4 on HiPath 1150 only

136


8

9

137


10 Power Supply

138


11

1) EB210/206 Modules only2) EB210 Module only3) For installing a system telephone you must use a CD pair and an A/B extension slot.

139


12

HiPath 1130 / 1150 – Installing TME1 and ADSL Option Modules

1

140


2

3 ADSL Module

The ADSL module can only be installed in Slot 2 on the HiPath 1130 and inSlots 3 and 4 on the HiPath 1150 ( page 136).

141


4 TME1 Module

The TME1 module can only be installed in Slot 2 on the HiPath 1130 and inSlot 3 on the HiPath 1150 ( page 136).

Warning: Do not touch the administration serial interface connector of theTME1 module before disconnecting all analog extensions and trunkconnectors. Failure to follow this procedure may expose the user todangerous voltages. The TME1 module interconnecting cables andconnectors should only be handled by qualified technical personnel.

142


Entrance Telephone 1 Model S30817-Q930-A200

Additional components used include R1 resistance (1,2 k Ω / 0,25W / 5%),R2 resistance (33Ω / 0,25W / 5%), and a C1 capacitor (1,0µF / 250 VAC /non-polarized). The connection to the C.O. is made via two wires (A1 / B1)while the connection to the Entrance Telephone interface is made via fourwires (A2 / B2, KL1, KL2).

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2 Model S30817-Q936-C282

2.1 Settings

• J1ON: Works as a pagerOFF: Works as an Entrance Telephone.

• J2ON: Disables the timeout for paging.OFF: Enables a 15-second timeout for paging.

• J3 to J8 Not used

Aspects to Consider

• The wiring connecting the X2 connector to the PABX must have a max-imum length of 32.8 feet (10 meters)

• For information on the length of wiring between the X6 connector and the Entrance Telephone (at the street) see the manufacturer’s specifi-cations. This interface supports HDL’s brand Entrance Telephones (F5AZ, F8AZ and F9AZ).

• In Pager Mode the X4 connector is connected to an audio output, and the X5 connector to an audio input.

• For more details see the Service Manual.

144


HiPath 1120 – Technical Data

HiPath 1130 / 1150 – Technical Data

Size(Length x Depth x Height) 14.17" x 11.33" x 2.53" (360 x 288 x 64.4

mm)Weight: 2.64 lb (1.2 kg)Input Voltage:

Maximum Current:

220V/60Hz

197mAInput Voltage:

Maximum Current:

127V/60Hz

331mAInput Voltage:

Maximum Current:

110V/60Hz

381mA

Size(Length x Depth x Height)

18.50" x 14.56" x 2.83" (470 x 370 x 72mm (1150 = 3.93"/100 mm)

Weight HiPath 1130/1150: 8.04 lb/9.36 lb (3.65 kg/4.25 kg)Maximum Current: 1.5 AInput Voltage: 110 - 230 V, Full Scale, 50/60Hz


145


Summary of Programming CodesStart the Programming Mode: or

g Password: 3758 + Code* 9 5

Programmed Function Code Default Settings

Main Configurations page 16

External Lines page 16 19 2 (MF) for analog lines3 for digital lines

Assigning External Lines to Extensions page 17 002

Line Attendants page 17 42 Hipath 1120, 1130 / 1150 - extension 11;Hipath 1190 - extension 101;

Speed Dialing page 19 12 All slots are empty

Denied List page 20 23 Default Permission and Denied Lists page 23Permission Lists page 22 24

Assigning Class Of Service (COS) page 25 11 3 (for all extensions)

COS Changeover page 26 78 # (blocked)

Language page 27 64 1 (Portuguese)

Country/Group of Countries page 28 65 01 (Brazil)

Attendant Console (AC) page 30 50 -

Programming an External Line page 31

Groups of External Lines page 31 56 0 - access to all lines

Selecting the Type of External Line page 31 94 1 (standalone)

Protocol for Seizing an External Analog Line page 32

017 1 (other countries)

2 (for Canada)

Collect Call Barring for Analog Lines page 33(for Brazil only)

22 # (deactivated)

Pickup/Answering an External Line page 34 41 * allowed

Caller ID (CLIP) on an Analog Line page 35 005 Varies according to the country

External Line Call Direction page 36 55 1 - bidirectional

Flash Duration page 37 18 Varies according to the code"19" and "65"

Reseizure Time for an External Line page 37 29 1 (0.5 seconds)

Interdigit Pause page 38 17 1 (6 seconds)

146


Coefficient for an External Analog Line page 39 47 1 - Standard line

Silent Reversal page 40 58 # (disabled)

Dial Tone Detection page 41 60 * (activated)

Operation as a Satellite PABXExternal Line Connection page 42

33 1 (public exchange)

Operation as a Satellite PABXSecond Code for External Access page 43

34 0

Programming an Extension page 44

Pickup Groups page 44 43 None

Internal Group page 45 13 8 first extensions

UCD Subscriber Group page 46 52 None

Call Hold Message for UCD Groups page 47 007 # (disabled)

Assigning a Recorded Announcement to a UCD Group page 48

008 * (for all groups)

Override page 49 44 0 - no authorization

Caller ID for Analog Extensions (CLIP) page 50 010 0 - no repetition

Electronic Lock page 51 26 0000

Call Forwarding - No Answer page 51 30 2 (30 seconds)

Dialing Mode page 52 68 0 (automatic identification)

Flash Detection Time page 53 31 1 (country-specific)

Overflow/Escape Extension page 54 32 Extension 11/101

Night Service page 55 63 Extension 11/101

Hotline page 57 45 No extensions

Warmline page 58 62 0 seconds

Executive/Secretary page 59 51 None

Extension Name page 60 84 None

CD Port Assignment page 61(for system telephones)

46 sequential on the first extensions

Extension Coefficient page 62 48 1 - Standard extension

Enabling an External MWI page 63 014 # (disabled)

External MWI Group page 63 015 None

Internal Voice Mail Interface page 64 016 None

Collect Call Barring for Digital Lines page 65 93 # (deactivated)

General Programming page 66


147


ACS (Alternative Carrier Selection):Rule for Time of Day page 67

81 None

ACS (Alternative Carrier Selection):Conversion Rule page 67

82 None

ACS (Alternative Carrier Selection):Rule for Day of the Week page 68

83 None

Music on Hold page 69 36 2 (Internal source)

Assigning Extensions to MOH Groups page 70 087 None

Music source for the MOH Group page 70 088 0 (No music)

Music Source Extension page 71 089 None

Setting the Time for an external Room Monitor page 72

69 10 seconds

Deleting Digits from a Caller List page 72 71 None

Date/Time page 73 14 DD.MM.YY HH:MM

Search List Order page 75 79 Individual Speed Dialing/ System Speed Dialing / Numbering Plan

Call Charge Factor page 76 95 Slot 0, Factor 00001

Setting the Currency Name page 76 76 $

Software Version page 77 001

System Password page 77 80 3758

Night Service Password page 78 49 3758

Restoring the Default Settings page 78 99

Activate Remote Configuration page 78 57 * (activated)

Ending Remote Configuration page 80 96

Printing Programming Data page 80 35

Single Timers page 81 39 Factory default

Common Timers page 81 40 Factory default

HiPath 1120 System ID page 82 77 No signal

Deactivating Alarms on HiPath 1120 page 83 86

Testing HiPath 1120 Alarms page 83 87

Entrance Telephone page 84

Entrance TelephoneConfiguring an Entrance Telephone page 84

15 # (deactivated)

Entrance TelephoneDoor Opener page 85

16 # (deactivated)


148


Entrance TelephoneAnswering Calls page 85

59 Extension 11/101

Entrance TelephoneDoor Opener Permissions page 86

25 All extensions

Call Detail Report Manager page 87

Data Transfer Speed page 88 20 5 (19200 baud)

Digit Suppression in Call Detail Reports page 89 21 # (deactivated)

Received Calls Record page 90 61 1 (Call Detail Report at the end of call)

Call Detail Report Filter page 91 67 None

Fax/DID module page 92

Call Answering Menu page 94 009 None

Announcement Recording page 95 37 3 (Fax/DID)

Configuring the Call Answering Mode page 97 27 Hipath 1120 :Fax/DID Mode - last external line;Hipath 1130 / 1150/1190 Fax/DID Mode - first external line;

Collect Call Barring for CAS Lines Answered by a Fax/DID Module page 99

018 To deactivate

Fax Reception Extension page 100 28 Hipath 1120 - extension 17Hipath 1130 / 1150/1190 - extension 17

Programming a Digital Trunk page 101

Attendant Prefix page 103 89 None

External Number Registration page 104 91 None

Assigning an External Number to an Extension page 105

92 None

Busy Signal page 106 004 # (deactivated)

Sending the Area Code page 106 011 None

Sending the Country Code page 107 012 55 - Brazil

ADSL Module page 108

Restoring the ADSL Module Default Settings page 108

013 IP 10.0.0.1

Relay and Sensor on the HiPath 1120 page 109


149


Programming the Sensor’s Function page 109 70 0 (deactivated)

Sensor Activation Logic page 110 74 0 (contacts closed)

Relay Closing Time page 111 73 002 (1 second)


150

Ref. No.: A31003-K1250-B812-05-7619 • Printed in Brazil • 02.09.04© Siemens Ltda.• Rua Pedro Gusso, 2635 •Curitiba-PR/BR •

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*1PA31003-K1250-B812-05-7619*

1P A31003-K1250-B812-05-7619

The information in this document contains general descriptions of the technical options available, which do not always have to be present in individual cases.The required features should therefore be specified in each individual case at the time of closing the contract.

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