D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient

Sep 2009 - Aug 2011

10

15

20

25

30

35

40 Average Days to Initial Service

Average Days to Initial Service Median Days

15

25

35

45

55

65

Average Days to MD Service

Average Days to MD Service Median Days

0%

20%

40%

60%

80%

100%

Percent of New Consumers with 4 + Visits Within 30 Days

Percent of New Clients with 4+ Services Within 30 days Median %

0

100

200

300

400

500

600

700

800

Consumer No Show

Client No Show Median

MHD Decision Support 1 10/31/2011

D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient

Sep 2009 - Aug 2011

1

2

3

4

5

6

7

8

0 100 200 300 400 500 600 700 800 900

1,000 1,100

Av

era

ge

MO

RS

Act

ive

Co

nsu

me

rs

Number Of Active Consumers With Length of Stay (LOS) & Average MORS Score

# of Active Clients Median for Active Clients MORS Average for Active Clients MORS Median for Active Clients

1

2

3

4

5

6

7

8

0

100

200

300

400

500

600

700

800

900

Av

era

ge

MO

RS

Dis

cha

rge

d C

on

sum

ers

Number Of Discharged Consumers With Length of Stay (LOS) & Average MORS Score

# of Discharged Clients Median for D/C Clients

MORS Average for D/C Clients MORS Median for D/C Clients

0

100

200

300

400

500

600

700

0%

20%

40%

60%

80%

100%

# D

isch

arg

es

Pe

rce

nt

# Discharges Discovery & Engagement (2,4) Building & Mastery (3,5) Active Recovery (6,7,8) AR Median

MHD Decision Support 2 10/31/2011

D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient

Sep 2009 - Aug 2011

100

150

200

250

300

350

400

450

500

550

600

Monthly Admission Activity

Monthly Admission Activity Median

900,000

1,000,000

1,100,000

1,200,000

1,300,000

1,400,000

Monthly Clinic Program Billable (UOS in Minutes)

Minutes Median

5,000 5,100 5,200 5,300 5,400 5,500 5,600 5,700 5,800 5,900 6,000

Total Consumers Served By Month

Total Clients Served By Month Median

MHD Decision Support 3 10/31/2011

D A S H B O A R D Mental Health Performance Learning MeasuresAdult and Older Adult Division - Adult and Older Adult Outpatient

Sep 2009 - Aug 2011

0

1,000

2,000

3,000

4,000

5,000

6,000

0%

20%

40%

60%

80%

100%

Pe

rce

nta

ge

of

Cli

en

ts w

ith

M

OR

S

Pe

rce

nt

MORS Progress

Percentage of Clients with MORS Decrease MORS Same MORS Increase MORS Increase MORS Median

MHD Decision Support 4 10/31/2011