Aircraft MRO Hamburg Nadeem

Researched and developed by

Hear cutting-edgecase studies from:

� TAP Maintenance & Engineering, Portugal

� Virgin America, USA

� Croatia Airlines, Croatia

� Association of European Airlines

� IATA

� FAA, USA

� dba, Germany

� Air France, France

� Lufthansa Technik Philippines, Philippines

� American Airlines, USA

� Lufthansa Technik AG,

Germany

� Pakistan Int Airlines Engineering & Maintenance, Pakistan

� Schierk&Bechtloff, Germany

Maximise your knowledge from latest developments in MRO activities:

� Hear about most recent international requirements, regulations for inspections and concrete measures to comply� Learn how to implement safety management systems and the impact of human factors in maintenance� Learn how to reduce costs for maintenance operations and how to manage costs with lasting effect� Evaluate the various possibilities in contracting and coopetition models in order to increase performance� Explore how processes can be optimised with application of suitable technologies and IT

Maintenance & Repair: a checklist for certification and qualification standards MRO Contracting MRO IT Systems Lean Management in MRO

Interactive workshop-day

PRE-CONGRESS WORKSHOPS: 11TH SEPTEMBER 2007 | TWO DAY CONGRESS: 12TH -13TH SEPTEMBER | Gastwerk Hotel Hamburg, Germany

AIRCRAFT MRORegulatory requirements – Maintenance strategies and MRO Excellence – Purchase excellence and spare parts management - efficient sourcing strategies – cost management - coordination with subcontractors

DON'T FORGETTO CHECK OUR TEAM DISCOUNTS

To Register | T +49 (0)30 20 91 33 33 | F +49 (0)30 20 91 32 10 | E [email protected] | Visit www.iqpc.com/de/MRO/SP

Highlights of the conference: exclusive speakers from 8 airlines interactive panel sessions interactive workshops

© Sascha Burkard - FOTOLIA

Media Partners

You will meet

Dear Sirs,

Global competition in the MRO industry is increasing. The main challenges for businesses are to

reduce costs, improve safety and increase the quality level. As trivial as this may sound, reality

shows how difficult the application is.

However, Aircraft maintenance comprises much potential for cost and performance improvement.

The difficulty is to integrate the operations in the line of business and making efficient investments

in MRO applications. Maintaining aircraft fleets requires not only new skills but also the application

of the right strategy.

Benefit from best practices and cutting-edge case studies on our international conference

Aircraft MROMRO requirements and trends – safety management systems and human performance –

cost management programmes – MRO supplier management – sourcing strategies –

maintenance systems and technologies

11th - 13th September 2007, Hotel Gastwerk Hamburg, Germany

Hear about:� MRO trends and regulatory requirements as set by the aviation agencies� Implementation of safety management systems and the impact on human performance� Effective means to reduce costs for maintenance operations� Strategic sourcing strategies and contracting models in order to maximise ROI and

increase performance� Optimisation of MRO activities with suitable technologies and IT

The conference will give you the opportunity to discuss the new trends and challenges of aircraft

MRO, exchange valuable information with industry colleagues and networking with peers and

potential partners.

We are looking forward to welcoming you in Hamburg.

Your sincerely,

Your instandhaltungIQ Team

from Airlines:Technical Directors, Vice Presidents of Maintenance & Engineering Line maintenance personnel

and you will meet:Regulatory authorities, Aviation Associations Aviation suppliers, Third party maintenance providers, Aircraft and component manufacturers, Aviation consultants, IT / Software Providers

DON'T FORGET TO CHECK OUR TEAM DISCOUNTSGroups of 3 or more bookings at the same time from the same company: add another 5% per person on any Early Bird, 10% per person on standard price.

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AIRCRAFT MRORegulatory requirements – Maintenance strategies and MRO Excellence – Purchase excellence and spare parts management - efficient sourcing strategies –cost management - coordination with subcontractors

Media Partners


Visit us on the web and see what other exciting and infor-mation-packed conferences are being offered by IQPC!

To find out more about upcoming events,e-mail us at: [email protected] or visit us at:www.iqpc.de

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We have a variety of packages available to suit your requirements. For all Sponsorship and Exhibition opportunities call our Sponsorship Team on: +49 (0) 30 20 91 32 75 or email [email protected]

Sponsorship & Expo

AIRCRAFT MROINTERACTIVE WORKSHOP DAY | Tuesday, 11th September 2007


International standards have become an important issue for maintenance activities, as the MRO industry is growing world-wide. Industry members need to be on latest updates and cooperate closely with aviation agencies, in order to fulfill the expected criteria. Vital elements are the airworthinessdirectives and certification processes. The FAA works oncontinuous improvement to develop regulations, standards and policies as well as procedures how to apply maintenance of repair station activities.

The Workshop will help participants to get a profound over-view of international regulatory requirements and a checklist of how to comply and apply maintenance activities in their daily business.

Get an overview about:� International regulations and standards

Learn how to:� Comply to international airworthiness standards� Proceed with maintenance activities within repair stations

Dave Cann, Manager, Aircraft Maintenance Division, AFS-300/Dan Bachelder, Manager, Repair Station Branch, AFS-340Federal Aviation Authority (FAA)

Workshop A 10:00-13:00

Maintenance & Repair: A checklist for certification and qualification standards

Lean Management in MRO

In the highly competitive MRO market, companies have to struggle with persistent price pressure. Many companies have therefore began to implement lean processes in order to achieve higher productivity and lower costs. Reorganising the work processes in an MRO company is therefore crucial in order to achieve these goals. But what is the suitable lean strategy? Which are the main lean management tools? And how can lean strategies be effectively implemented?

The Workshop will show participants how to optimise work processes in their overhaul activities. Participants will learn

how to simplify processes, save valuable time, reduce costs, save long ways with the goal to increase productivity in the long-run.

Get an overview about:� Lean strategies and lean management in MRO

Learn how to:� Use the suitable lean tools in order to reorganise work processes� Implement lean in order to obtain efficiency

Workshop D 14:00-17:00

MRO IT Systems

On-time departures for airlines depend much on themaintenance reliability for fleets. Delivery of real-time service is the primary goal. For this, information of fleets and parts need to be passed on quickly and maintenance activities need to be properly documented. Aircraft maintenance systemsare therefore indispensable. Maintenance procedures are standardised, accurate overview of all parts and assemblies and project job costs can be kept. Maintenance planning ispossible because work orders are automated. Latest trends in using e-maintenance show that further benefits and ROI can be obtained. It helps to optimise the workflow, while assuring a high level of quality.

The workshop gives a precise overview of the implementation process for a maintenance system, specifically e-maintenance. Participants of the workshop will learn to:

� Manage scheduled and unscheduled maintenance actvities� Manage part inventories and trace inventory processes and purchasing processes� Coordinate supply chain management � Maintain outsource contractor data

Dr. Roberto M. Asuncion, Vice-President, Information Technology Department Lufthansa Technik Philippines

Workshop C 14:00-17:00

MRO Contracting

Outsourcing of MRO work is no novelty, but became more and more popular in Europe in the 90ties. The US airlines are still lagging behind.

Small and middle-sized airlines have reduced inhousemaintenance activities in order to control costs and low-cost carriers tend to outsource their MRO work completely. From Line Maintenance to Base Maintenance, from component and engine repair, modification and overhaul to engineering the maintenance activties outsourced are subject to the airline's business model, fleet size and composition and the overall long term economics. Hence the type of contracts with the maintenace service provider can be very different. Subject to the airlines profile (size, location, aircraft type, fleet size etc) and its mid to long term aspirations the best contract for the airlines particular needs has to be concluded.

Material Management is becoming more and more acrucial cost driver. Latest trends in MRO contracting reflect the extension of the popular "Power by the Hour" for componentmaintenance, repair and overhaul to include the sparesprovisioning and supply as well. This transfer of primarily fixed costs into variable costs provides extra flexibility to the airlines.

The Workshop will sketch out the various possibilities of designing a suitable contract tailored to your company and highlight recent trends in MRO contracting.

Participants will gain insights in how to:� Design flexible contracts� Adjust contracts in order to minimise costs in material management

Werner Schierk, Principal,Schierk & Bechtloff

Workshop B 10:00-13:00

S. Nadeem Ahmed,Six Sigma MBB, Aero PP Engineer,Pakistan Int AirlinesEngineering & Maintenance

AIRCRAFT MROCONGRESS AGENDA | Day one | Wednesday, 12th September 2007


Advance

d

Notice AIRCRAFT INTERIORS 2008

6.11. - 8.11.2007, Hamburg, Gastwerk Hotelwww.iqpc.com/de/airinterior

8:45 Reception

9:05 Opening by the Chairman Vincent De Vroey General Manager Technical & Operations Association of European Airlines (AEA)

MRO requirements and trends

9:15 MRO key future trends: Where do market players want to go?

� Overview of recent developments in the European MRO market � Growing MRO services and outsourcing trends � European safety regulations in the MRO market � Operational and technological business impacts Vincent De Vroey General Manager Technical & Operations Association of European Airlines (AEA) 10:00 FAA Maintenance Requirements for Outsourcing � What is "outsourcing" � Air carrier requirements for outsourcing � Repair station requirements for outsourcing � FAA oversight of repair stations Dave Cann Manager, Aircraft Maintenance Division, AFS-300/ Dan Bachelder Manager, Repair Station Branch, AFS-340, Federal Aviation Administration (FAA)

11:00 Coffee Break and Networking

Safety management and human performance

11:30 Implementation of a Safety Management System in Aircraft MRO

� Why there is a need for an SMS in MRO organisations ? � What are the regulatory requirements on SMS in MRO organisations ? � How shall the Human Factors program be integrated on SMS ? � What are the basic steps for SMS implementation? � What benefits should you expect to collect from SMS in your MRO ? Jorge Manuel Leite Director Quality TAP Maintenance & Engineering

12:15 Lunch Break

Cost Management Programmes

13:45 MRO cost reduction measure: A long-term view � The IATA working group on maintenance cost management � Key drivers for maintenance and engineering costs: from corporate purchasing to flight operations � Measures for maintenance and engineering cost prevention and reduction � Application of the right strategies: organising data � Implementation of cost containment strategies � Sustainability Jürgen Haacker Director Operations IATA

14:30 Panel Discussion: Challenges in the MRO market: Impacts of outsourcing A balancing act between numerous regulations, cost control, safety measures and management of

human factors Speakers of the morning session


MRO Supplier Management: Contractingand Coopetition Models

15:45 Contracting Models for MRO companies � Overview of various contracting models � Tailoring the suitable technical contract with commitments � Benefits of lease networks and financing Werner Schierk Principal Schierk & Bechtloff

16:30 End of First Conference Day

Panel Discussion

Keynote

AIRCRAFT MROCONGRESS AGENDA | Day two | Thursday, 13th September 2007

8:45 Reception

9:05 Opening by the Chairman

MRO sourcing strategies and supply chain management

9:15 Building up the MRO information chain: When does real time maintenance come through? � Starting a new airline – what can be done differently? � Minimising complexity in technical operations � From vendor selection to managing the supply chain � Minimising costs � Performance increase Guy Borowski Senior Vice President of Technical Operations Virgin America

10:00 MRO Strategic Sourcing � Growing the Business Within Your Core Competencies � Cost Management – Make or Buy � Maintenance Program Management � Importance of Supplier Relationship � Demands Placed on the Supply Chain Paul Creider Managing Director, CAM and Base Supply American Airlines Maintenance and Engineering


11:15 Establishing partnerships for streamlining the supply chain � Contracting models: flexibility and cost control � Linkage to organisational structure � Performance management systems and processes Vanja Roller Executive Vice President Maintenance & Engineering Croatia Airlines

MRO Logistics

12:00 MRO Logistics Operations � Qualifying the airline need in MRO � Logistics support to airlines' operational situations � Main base support and local station support � Inventory tracking and sourcing of AOG (aircraft-on-ground) Didier Granger Vice President Logistics Operations Air France Industries

12:45 Lunch Break

Process excellence and optimisation

14:15 Internet-based MRO - Live up to your responsibilities as an operator � You have the control - anytime, anywhere � Enjoy the pros of a web-based system � Trust in an operational solution � Short time to market Erik Abels Customer Support Manager Internet based MRO Lufthansa Technik AG

15:00 Integrating web-based and client-server (legacy) applications � Change management � Implementation of the maintenance system � Increasing efficiency: cost management � Increasing productivity and processes Dr. Roberto M. Asuncion Vice-President, Information Technology Department Lufthansa Technik Philippines


Inhousing vs. outsourcing

16:15 Panel Discussion: � MRO Excellence: Make or buy? � Maintaining competitivenes � Assessing the pro's and con's Michael Geis Manager Engineering dba

17:00 End of Second Conference Day


Panel Discussion

Keynote

Keynote

Keynote

Aeroconseil Deutschland GmbH � Aeroflot Russian Airlines � AIDA Development GmbH � Air France Industries S.A. � Airbus Deutschland GmbH � AmSafe Aviation � Andrew Muirhead & SonLimited � Avio Interiors SpA � Bombardier Aerospace � C&D Zodiac Inc. � Carcerano SpA � CIRA Scpa � CSH Cabin Systems � Holding GmbH � Diehl Aerospace GmbH � Dräger Aerospace GmbH � DSM Engineering Plastics B.V. � E.I.S. Aircraft GmbH �

EDAG Sigma GmbH � ELAN GmbH � Embraer � Emteq Cabin and Lighting Systems � EOS GmbH � ESW Gesellschaft für Ausrüstung mbH � Faurecia Automotive Seating � FRIMO Group GmbH � General Electric Plastics � Goodrich Lighting Systems GmbH � HTP High Tech Plastics AG � HTS AG � Isovolta AG �

KLM Royal Dutch Airlines � Mankiewicz Coatings LLC � Mankiewicz Gebr. & Co. � METZELER SCHAUM GMBH � Mubadala Development Company � Panasonic Avionics Corporation � PFW Pfalz-Flugzeugwerke GmbH � PSA Peugeot Citroen � Qantas Airways Ltd. � Qatar Airways � Recaro Aircraft Seating GmbH � Robert Bosch GmbH � RUAG Aerospace Services GmbH � Rudolf Wulfmeyer Aircraft Interior GmbHSchneller SARL � SCI Cabin Interiors � Sell GmbH � SKI Team GmbH � SR Technics Switzerland � TAP Portugal

Attendees from our previous aircraft events

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Gastwerk Hotel HamburgBeim Alten Gaswerk 3 / DaimlerstraßeD-22761 Hamburg, GermanyTel: +49 (0) 40-890 62-0Fax: +49 (0) 40-890 62-20http://www.gastwerk.comAccommodation: A limited number of reduced rate rooms are available at the Gastwerk Hotel Hamburg, accommoda-tion can be booked by calling the central reservation number. Please always quote the booking reference IQPC-Berlin.Hotel accommodation and travel costs are not included in the registration fee.

� Hear about most recent international requirement, regulations for inspections and concrete measures to comply

� Learn how to implement safety management systems and the impact of human factors in maintenance

� Learn how to reduce costs for maintenance operations and how to manage costs with lasting effect

PRE-CONGRESS WORKSHOPS: 11TH SEPTEMBER 2007TWO DAY CONGRESS: 12TH -13TH SEPTEMBER GASTWERK HOTEL HAMBURG, GERMANY

Phone: +49 (0) 30 20 91 33 33

Fax: +49 (0) 30 20 91 32 10

Post: IQPC Gesellschaft für Management Konferenzen mbH Friedrichstraße 94 D-10117 Berlin, Germany

Online: www.iqpc.com/de/MRO/SP

Email: [email protected]

5 Ways to Register

Maximise your knowledge from latest developments in MRO activities:

#GTS/MHOMARK HOLMES

AIRCRAFT MRO

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Please indicate choice of workshop on Tuesday, 11th September 2007

Workshop A 10:00-13:00 | Workshop B 10:00-13:00 | Workshop C 14:00-17:00 | Workshop D 14:00-17:00

A: Maintenance & Repair: a checklist for certification and qualification standardsB: MRO ContractingC: MRO IT SystemsD: Lean Management in MRO

Standard Price

Platinum Package 2 day Conference plus Workshop-Day € 2.699,- + VAT

Gold Package 2 day Conference plus 1/2 Workshop-Day € 2.399,- + VAT

Bronze Package 2 day Conference € 1.999,- + VAT

Workshop-Day € 1.199,- + VAT

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Aircraft MRO Hamburg Nadeem