©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

ALWAYS PERFORM BETTER

Gain greater insight and confidence

with HP’s IT Performance Suite

Paul Muller (ptm@hp.com)

Vice President, HP Software

http://blog.xthestreams.com

CHANGE Time of remarkable

ECONOMIC UNCERTAINTY

COMPLIANCE AND RISK

EVOLVING BUSINESS MODELS

CONSUMERIZATION

CLOUD

AGILITY

CIO business priorities

If Facebook can do it, why can’t you?

21st century at home, 19th at the office…

“Green screen” image courtesy IBM http://www.ibm.com/developerworks/webservices/library/ws-hatsegl/

Office Home

Photo by Velo Steve - http://flic.kr/p/5AYiXS

When you can do it yourself!

Why hire a carpenter?

Business users are being told to bypass IT!

Creating more complexity

Mosaic Netscape IE Other

1995 2002 2011

But YOU are still accountable!

Cloud is accelerating user choice

Business • Business is adopting cloud 5x faster than IT expected • Millions of Google Apps Premier Edition users • 90K+ Enterprises on Salesforce.com

70% CIOs have security top of mind1

75% CIOs demand high SLA guarantees2

63% Require integration of internal & external services2

79% concerned about lock-in2

But there are barriers to cloud adoption ….

IT

CIO becomes the builder and broker of services

Strategic Role Of CIO Changing

BUILD on-premises cloud services

CONSUME off-premises services securely

TRANSFORM legacy infrastructure and applications and processes

MANAGE AND SECURE across legacy applications and cloud assets

Traditional Private Public

TRIL

LIO

N

Spent on IT annually

14

25% modernizing

Making things simple for the business….

Image courtesy CNET http://news.cnet.com/2300-1001_3-6115384.html

…creates more complexity for IT!

Virtual / Physical Network & Infrastructure

Systems/ Servers

Application Platforms

Oracle Web- Logic

.NET

Service B Application Code / Business Logic

SAP J2EE

Financials HRMS

Federated CMDB Run-time Service Model

E-commerce Portal

Windows Unix Main- frame

AS400 Linux

“…a $192.5 million charge against earnings …and its CIO was forced to resign.” Harvard Business Review, September 2011

IT failure equals business failure

18

1 in 4 releases have critical defects

80%+ lack formal requirements

74% of outages detected by users

10 hours to resolve

3 million attacks every day.

130 million credit card stolen

15 doctors and nurses fired

1.2 billion terabtyes of data

60% annual growth

$3 million per e-discovery request

2 in 3 Projects fail

Build, measure, learn

Minimise work-in-progress

Optimise for constraints

Learning from manufacturing

Every business leader—including IT—

has or should have a performance

system.

It can and should be

digitized and automated.

It’s important that its coverage

is comprehensive…

…and cascaded throughout

the organization.

It can continuously improve by featuring

best practices from the broader

professional community.

To perform better…

Comprehensive, connected, flexible.

HP’s IT Performance Suite

Application Lifecycle

Management

BUILD FASTER

Operations Management

OPERATE SIMPLY

Information Lifecycle

Management

STORE EFFICIENTLY

Security Intelligence and Risk Management

SECURE PROACTIVELY

Strategy, Planning and Governance

EXECUTE SYSTEMATICALLY

Collaboration, Orchestration and Analytics

IT PERFORMANCE SUITE FOUNDATION

Strategy, planning and governance

Execute systematically

For the Business For IT • Be agile

• Drive IT to deliver on business strategies

• Hear “no” less often

• Operate at full potential

• Have broad visibility and be in control of every element

• Anticipate and lead vs. wait and react

• Be more efficient

• Demonstrate contribution to the business

Implementing a balanced IT scorecard

Execute systematically

23 HP Confidential

Common data model

IT Value

Customers

Operational excellence

Future orientation

Risk

Reduce cost

Stewardship of IT

Alignment with business strategy

Improve service delivery

performance

Improve customer

satisfaction

Improve project execution

Improve responsiveness

Improve process

excellence

Improve staff effectiveness

Reduce riskImprove

compliance

HP Executive Scorecard

Integrate IT value chains

Build faster

Operate simply

• Automate requirements management • Integrate development management • Test driven development

• Optimize resources and projects • Establish clear go/no-go metrics • Track policy compliance

• Integrate release management • Enable continuous delivery • Bridge to operations to capture RFCs

PLAN

BUILD

DEPLOY

Build faster.

Integrate the application lifecycle

Application Portfolio

• Automate release and patch management • Manage compliance and drift • Enable self-service, cloud and hybrid

• Consolidate, correlate and remediate • Plan, predict, report and optimize • Integrate defects to quality management

• Manage change and service requests • Management ongoing incidents & RFS • Optimize asset allocation

AUTOMAT

E

RUN

ASSURE

Operate simply.

Integrate automation and assurance

Dynamic Configuration Management

Manage IT risks in business context

Secure proactively

Security

and IT data

INFORM

AVAILABILITY

COMPLIANCE

AGILITY

OPTIMIZATION

COST

Business KPIs

CORRELATE

INTEGRATE

SECURITY DATA

APPLICATIONS

DATA

DEVICES

USERS

NETWORK

Social and collaboration tools for IT

HP Anywhere HP LiveNetwork HP Enterprise Collaboration

Open community to share product, field, partner and customer

created content through HP Live

Network

Collaboration to support DevOps

Unites developers, analysts and service

mgmt

Access IT Performance Suite from your mobile

device

United drives strategic investments, removes silos and redundancy

Driving business transformation

CORPORATE OVERVIEW – Commercial Airline Industry; Revenue: $23.2B US

(CY2010); 86,000 Employees and over 1200 planes

CHALLENGES – Rationalizing investments, consolidating assets, and

improving on corporate wide business process in a merger driven industry

GOALS – Support the enterprise-wide business – Eliminate application sprawl, – Support UAL both pre- and post-merger with

Continental SOLUTION

– HP Executive Scorecard – Broad range of HP Software Products as the Enterprise

services delivery management platform

RESULTS – Complete picture of assets, strategy and plan for

renewal – Reduced time to develop by 52% – Changed time to deploy from 6-8 weeks to a few hours – Changed Strategic/Tactical spend ratio from 1:24 to 4:7

Extensibility, Orchestration, and Analytics

Strategy, Planning, and Governance

Services and Support

Application Lifecycle Management

Information Management

IT Operations Management

Security Intelligence and Risk Management

Where to start and how to get there

• Architecture to satisfy your business drivers

• Validate results/value

PEOPLE-PROCESS-TECHNOLOGY-DATA

Maturity (m +x)

DESIRED STATE

• Analyze • Define strategy, objectives, and metrics

• Build roadmap (supported by business-

cases/ROI)

PEOPLE-PROCESS-TECHNOLOGY-DATA

CURRENT STATE

Maturity (m)

Tactical: current forward Strategic: future back

Sub-projects

TRANSITION AGENDA

ROI

Next steps

• Schedule a workshop –Transformation Experience Workshop for IT Performance

–Value Discovery Workshop for IT Performance

• Join the community of experts –www.hp.com/go/discoverperformance

©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

ALWAYS PERFORM BETTER

Paul Muller (ptm@hp.com)

Vice President, HP Software

http://blog.xthestreams.com

Thank you

Application Portfolio Management

Understand the Conditions - Continuous Assessment

Objectively assess and manage your application

portfolio. Helping you make decisions about which applications to keep-change-retire.

Application Lifecycle Management

Right Tools for Continuous Integratation

© Copyright 2011 Hewlett-Packard Development Company, L.P.

Collaborative platform. Lifecycle management of design, development including

functionality, performance and security validation of composite

applications. Independent of development environment.

Application Lifecycle Intelligence 2.0

Performance Center (TruClient)

Security (Fortify)

Right Tools for Continuous Delivery

Automated service provisioning with comprehensive, unified

management, policy driven governance and hybrid technology

support

Self-service Cloud Application Performance Management

Analyze, anticipate & remediate IT issues

across mobile, cloud and virtual environments with predictive analytics

and service health optimization