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C O N F I D E N T I A L
Saam FouladgarRegional Sales ManagerApril 9, 2018
AN INTRODUCTION to OUR PORTFOLIO
9 April 2018 CONFIDENTIAL 2
Mid to Large enterprises are overwhelmed with technology complexity.
IT Teams continue to struggle with time to focus on business innovation.
In-house IT spend is shifting to cloud and managed services
Enterprises are looking to “cloud first” in support of time to value.
Focusing on digital transformation is now an imperative.
The IT Landscape Today
Major Shift Underway
9 April 2018 CONFIDENTIAL 3
Consolidation
Hybrid Cloud
IT as a Service
Automation
2000 2008 TODAY The Next 5+ Years
Connected Experience
Distributed Cloud Data Center
EfficiencyIaaS | PaaS | XaaS
The IoE EraSimplicity
Agility
StandardizationVirtualization
At the heart of InterVision
We commit to unlock value by delivering innovative technology through a consultative approach
We exist to transform business through the evolutionary power of technology
April 9, 2018 CONFIDENTIAL | 4
About InterVision
CONFIDENTIAL
Yearsin Business
ProfessionalServices
Engagements
TechnicalEngineeringCertifications
QualifiedEngineers
Manufacturer& VendorPartners
Santa Clara, CA
San Francisco, CA
El Segundo, CA
Seattle, WA
St. Louis, MO
Denver, CO
Indianapolis, IN
Las Vegas, NV
9 April 2018 5
InterVision Offers More
9 April 2018 CONFIDENTIAL 6
Typical VAR OEM
Assess
Configuration & Integration
Project Management Office
InterVision Technology Center
Full Stack Integration
Cloud Integration Services
Customized Support Offerings
Private Cloud (SDDC, SDN, Automation)
Workshops & Assessments
Managed & Hosted Services
Significant growth since 1993
7CONFIDENTIAL
199
3InterVision
foundedAs a VAR, selling &
installing Unix
hardware, CAD
software & consulting
services
20
06
Netelligent
foundedAs a Cisco VAR with
strong proserve
20
10
Hosted CaféServices
With a shift in
technology,
Netelligent opted to
add managed &
cloud services
199
5Networking
Solutions
Practice
started
20
16
InterVision
partners
with Huron
20
12
HCS +
Channel
Netelligent launches
channel program for
resellers &
introduces HCS19
97
NetApp
partner
20
03
199
8
Juniper
partner
20
04
Cisco
partner
& NetApp
service
partner
NetTendIs branded
20
08
Cisco Gold
partner
20
16
NetDefend
launched
20
17
InterVision& Netelligent
merge
20
17New brand
emerges
InterVisionacquires ITG
20
01
ITG
founded
2018InterVision
acquiresBluelock
InterVision + Bluelock Expanded Coverage
8
2016
2017
260 EMPLOYEES
80+ CERTIFIED ENGINEERS
10 LOCATIONS
3 OPERATIONS CENTERS
4 DATA CENTERS
2600 CLIENTS
ACROSS ALL INDUSTRIES
8 MANAGED/HOSTED SERVICES
4 FIRST GLOBALLY WITH 4 CISCO-
CERTIFIED CLOUD OFFERS
94%CLIENT
SATISFACTION
80+ VENDOR
TECHNOLOGIES
SUPPORTED
20,000+MANAGED DEVICES
SUPPORTED
60,000+DAILY HCS PHONE CALLS
MANAGED
90,000+TICKETS RESOLVED
ANNUALLY
HURON backsInterVision
UNIFIEDInterVision
Hosting & CoLocation• Racks & Cabinets
• WAN Acceleration
• Load Balancers
• Internet Hosting
Automation Services• Application Containerization
• Container Orchestration
• PaaS Implementation
• CICD
A Broad Portfolio Addressing Business Needs
9 April 2018 CONFIDENTIAL 9
Managed Services• NetTend®
• Help Desk
• NetDefend®
• Customer Success
Engineering
Cloud Services• Hosted Collaboration Services
• Infrastructure as a Service
• Backup as a Service
• Disaster Recovery as a Service
• Desktop as a Service
On-Premises Infrastructure• Private Cloud
• Networking & Security
• Storage & Servers
• Virtualization
• LAN, WAN, Wireless
• Voice/Collaboration
Consulting & ProServe• Assessments
• Workshops
• Consulting Services
• Implementation Services
• Cloud Strategy
Business Outcomes
Engineers
Architects
Project Managers
Client Relationship Managers & Engineers
Business Analysts
Benchmark
Assess
DesignImplement
Manage
InterVision’s Hybrid-IT Portfolio
4/9/2018 CONFIDENTIAL 10
SOLU
TIONS S
ERVICES
ON-PREM
TECH
HOSTING
& CO-LO
MANAGED
SERVICES
CLOUD
SERVICES
PROFESSIONAL SERVICES / CONSULTING
SECURITY PORTFOLIO
Technology Partners
9 April 2018 CONFIDENTIAL 11
Storage Networking & Security
Servers
Virtualization
Hyper-converged Collaboration
Cloud
Converged
Big Data
Public Cloud
FlexPod
4/9/2018 CONFIDENTIAL 12
Teaming to “Achieve more together”
M&E workflows increasingly require IP-based applications on converged
corporate-IT infrastructure while audiences shift to internet consumption
through digital devices.
Today’s media companies require a new partner to streamline the next-
generation of technology-enabled business transformation.
Dave Van Hoy
President | ASGLudovic Francois
CEO | MSolution.IO
4/9/2018 CONFIDENTIAL 13
M&E – Solutions & Services
• Custom lens-to-lens workflow consulting
• Proof-of-Concept Labs
• Studio and Broadcast Facility Design
• Security Standards Compliance Readiness
• Automation Service
Cloud Consulting Services
• Cost-optimization advisory
• Workflow Migration+ Hybrid
Integration
• Application Development
• Off-Prem Archive + Disaster
Recovery
• Cloud Compute for Transcode +
Rendering
• Cloud Distribution with MAM / CDN
Integration
• Application Migration to Cloud
• Greenfield Cloud App Dev
4/9/2018 CONFIDENTIAL 14
M&E Product Specializations
• Camera & Capture
• Live Ingest, Switching, Playout
• Editing
• Rendering
• Special Effects
• Transcoding
• Storage: NAS, SAN, Clustered,
Object, Scale-out
• IP Delivery
• File Transfer Acceleration
• Switching: FC, IP, Infiniband
• Infrastructure, Application
• User Monitoring
• Analytics
• Lighting & Acoustic Design
• Media Asset Management
InterVision Media Expertise & Customers
CONFIDENTIAL
File Transfer
Acceleration using
TransferSoft
NAS Content
Processing on HNAS.
Corporate Content
Storage on NetApp
Global Content
Processing workflow:
HDS SAN w/ Quantum
Stornext
HDS SAN w/ Quantum
Stornext; OpenStack
Flash Storage using
NetApp SolidFire
Global CDN using
Juniper MX routers, SRX
firewalls, VMWare
vRealize ELA with
Nimble SAN
Hi-Uptime / Hi-
Performance NAS
Rendering with HDS
HNAS
Multi-site content
processing and origin
to web streaming
using NetApp FAS c-
Mode (including full
migration)
Multi-site animation
rendering and
production processing
workflow on NetApp
FAS with Vmware and
Avere acceleration
Hi-Performance NAS
for 3D rendering
workflow on HNAS
Hi-Performance NAS
For 3D Rendering
workflow on HNAS
9 April 2018 15
CONFIDENTIAL
Hosted
CollabBaaS DRaaSIaaS
ConvergedInfrastructure
Scale-OutTechnologies
StorageNetworking ComputeSecurity Collab
Managed
Security
Managed
IT
Help
Desk
Advanced
Integration
Center
Services
Renewal
Professional
ServicesPMO
Network
Ops
Centers
Security
NOC
Solutions & Services Core Technologies | Managed & Cloud
Professional Services
9 April 2018 17
Automation
Major Shift Underway
9 April 2018 CONFIDENTIAL 18
Consolidation
Hybrid Cloud
IT as a Service
2000 2008 TODAY The Next 5+ Years
Connected Experience
Distributed Cloud Data Center
EfficiencyIaaS | PaaS | XaaS
The IoE Era
Simplicity
Agility
Standardization
Virtualization
Hyperscale
Clouds
Automation &
Transformation
Security
IaaS
MSP
Hosted &
SaaS
Managed Services to Complement Your IT Management
NetDefend
Manager
(SIEM)
NetDefend
Malware
Protector
Security
Awareness
Training
NetDefend
Vulnerability
Scanner
Incident
Remediation
Monitoring System
Analysis
Hosted Café Ops Center
Hosted Café Security Ops Center (SOC) .
NetDefend
Managed
Firewall
+
4/9/2018 CONFIDENTIAL 22
REDUCES Costs – as a service model NetDefend
reduces significant initial investment; reduces cost of
staffing internal security and compliance specialists.
SIMPLIFIES Security Management – by providing
security infrastructure administration and management
so you can pay attention to the important stuff.
IMPROVES Threat Management – by detecting
suspicious behavior, identifying possible attacks,
stopping malware and encrypting valuable data to
stop potential data breaches and other attacks 24/7.
DECREASES Vulnerabilities – with regular
vulnerability scans of the infrastructure to help find
threats and fix them before an attack.
ACHIEVES Compliance – leverage services and
process to address regulatory compliance. Data and
reports track adherence to specific compliance
regulations.
Value realized
CONFIDENTIAL
More IT organizations are accelerating their use of managed services to support the increasing adoption of mobility, cloud computing, big data and “always on” technologies.
Managed IT Services
PEOPLE PROCESS TOOLS
Achieve
approximately
30%TCO savings
over DIY strategies
9 April 2018 24
9 April 2018 CONFIDENTIAL 25
• 24x7x365 proactive monitoring
• Unlimited remote support
• Vendor escalation
• Documentation of each incident
• Customer portal and dashboard
• Ownership of the problem until resolution
• Defective equipment RMA process
• Quarterly Business Reviews
Reliable. Flexible. Predictable.
4/9/2018 CONFIDENTIAL 26
Actions
Respond within:
20 minutes
30 minutes
4hours
4hours
Resolved within:
4hours
24hours
48hours
120 hours
Onsite Tech Arrival* within:
4hours
4hours
4hours
4hours
1 2 3 4Priorities
Service Levels
Our scorecard (as of March 31, 2018)
15,000+devices
managed
<3%call
abandonmentrate
<10 sechold time
70%first-call
resolution
4.6/5customer
satisfaction
Thinking differently to transform businesses.
29CONFIDENTIAL
MANAGE ENVISION
DESIGNIMPLEMENT
EVOLVEThe InterVision Innovation
Methodology (iVIM) is the
disciplined approach we use to
guide our clients from their current
technology consumption model to
a future state where optimized
technology delivers desired
business outcomes and accelerates
innovation.
Engaging customers to solve business problems.
9 April 2018 CONFIDENTIAL 30
SCOPE & QUOTE
Roadmap Technology
Help with developing a
strategic technology roadmap
IntegrateSecurity
Help with integrating
security into your business DNA
Improve ITOperations
Help with improving
IT Operations + Service Delivery
Solve SpecificProblems
Help with solving
specific technology challenges
Innovation Session Security Benchmark IT Ops Workshop Design Session
Engagement Options
4/9/2018 CONFIDENTIAL 31
At its core, Digital Transformation
is all about using innovative
technologies to do old things in
NEW and DIFFERENT ways.
4/9/2018 CONFIDENTIAL 32
Business Technical Security Governance
Transformation Focal Areas
• Reduce
Implementation Time
(Request-to-Value
Implementation Time)
• Increase Speed and
Quality in Code
Releases
• Capture Initial And
Ongoing Costs Of
Services
• Proactively Solve any
Issues
• Provide Self Service
(emphasis on DevOps
Pipeline and Self-
Service)
• Focus on Automation of
Current Manual
Processes
• Decommissioning
Environments when no
longer needed
• Monitoring, Logging,
Capacity Management,
Metering
• Maintain Existing
Security Standards
throughout process
• Support Existing Security
Tools and Scans in use
• Solution Should Allow
For Future Security
Updates and Changes
• Streamlined Approvals
For Provisioning
• Standards For Offering
Duration/Expiration
(Help VM Sprawl and
Controls)
• Service Utilization and
Cost Reporting
capabilities
4/9/2018 CONFIDENTIAL 33
DXS Workshop Key Deliverables
EXECUTIVE READOUT
• Future State Vision
(Proposal)
• Business Case
• Value Proposition
• Investment Summary
TCO/ROI
• High Level Guidance and
Strategic Vision
ROADMAP
• Activities to get to the
proposed future state
• Radar Map of key
Initiatives
• Priority /Timeline for
Activities
TECHNOLOGY GUIDE(S)
• The technical information
to complete activities
• High Level Designs and
Technical Diagrams
• Workflow and Process
Diagrams
• SOWs, BOMs, LOEs
Justification/business case
for the proposed
transformation activities
The prioritized transformation
activities to move
to future state
Technical Guides to execute
the proposed activities
CONFIDENTIAL
Hosted Collaboration Solution (HCS)
• Comprehensive UCaaS + Management
• Per User/Month Pricing
• Validated/Audited
Hybrid Services
INTERVISION
Messaging/Team
Collab
APIs, SDKs, Integrations
Meeting Customer CareCalling
Cisco Spark/WebEx
Reliable
Scalable
Secure
HCS Solution Components
• Voice as a Service
• Voicemail and Integrated
Messaging as a Service
• Instant Messaging &
Presence as a Service
• Meet-me Conferencing
HCS Solution Options
• Contact Center Express
(UCCX)
• Enhanced 911 Coverage (CER)
• Expressway
• Broadcast Paging
• Call Recording
• IP Desktop Faxing
• MPLS Connectivity
• SIP Trunking, DID’s, LNP, E-911
InterVision HCS (Hosted Voice) OfferingOptional HCS Network Support
(NetTend)
• 24x7x365 proactive monitoring
• Unlimited remote support
• On-Site support (Dispatch to Reseller)
• Telco escalation and management
• Documentation of each incident
• Customer portal and dashboard
delivering transparency,
communication, and customer SAT
• Ownership of the problem until
resolution
• Defective equipment RMA process
4/9/2018 CONFIDENTIAL 38
Our Next-Gen Security Portfolio
• SIEM, Endpoints, Firewalls, Vulnerability Scanning, Malware Outbreak Services
Managed Security Services
• Policy/Procedure Development, Assessments, Workshops, Awareness Training, Compliance Readiness
Strategic Security Services
• Malware Protection and Detection, Threat Analysis & Response, Ransomware Remediation & Containment
Security Engineering Services
• Architecture, Design and Deployment of Routers, Firewalls and Endpoints
Security Infrastructure
Attack and Penetration Testing
Security Staffing / Virtual CISO
CONFIDENTIAL 39
Inte
rVis
ion
: Secu
rity
Po
rtfo
lio
Vendor Partner Product Managed Security Services Professional Services
Vulnerability Scanning
Firewall Protection Juniper, Cisco, Fortinet, A10
Endpoint ProtectionCarbon Black, Cisco, Cylance,
Symantec, Fortinet, Checkpoint
Threat Analysis & Detection
Cisco, Juniper, Gigamon, Varonis
Incident Response
Encryption Symantec
Email Protection Proofpoint, Varonis, Fortinet planned
DDoS F5, Fortinet
Authentication Okta, SecureAuth
Awareness Training KnowBe4
Compliance
Inte
rVis
ion
: Secu
rity
Po
rtfo
lio
• Not everyone can afford a CISO, but many need what a CISO does
• Offerings under vCISO are both strategic and tactical
• Focused on helping execute the things for which there is no time or people
CONFIDENTIAL
• Two versions of vCISO offerings:
• Project based, finite
engagements
• Ongoing, monthly hours
dedicated to security tasks
• Highly consultative along with
quality execution
CONFIDENTIAL 42
Advanced Automation Services
Container
Orchestration and
Deployment
• Contrail and SDN Network Rule automation/testing with Containers (Contrail, Juniper)
• Mesosphere DC/OS (Container Orchestration and Scheduling)
• Kubernetes
Datacenter Automation
• Server Deployment and
Imaging (MaaS)
• Network Moves/Adds/Changes with Testing (Ansible, Github, Python)
Infrastructure as Code
• VMware Automation -Creation and Configuration of VM's (Terraform, Ansible)
• AWS Automation
• VPC Creation and Changes with Terraform and Source Control
• ECS (Containers)
| 44
Industry Leader & Visionary
Forrester Wave DRaaS Provider 2017
Gartner DRaaS Magic Quadrant 2017
Focus on Recurring Services Strengths
CONFIDENTIAL
Disaster Recovery as a Service
Infrastructure as a Service
Backup as a Service
Hosted Collaboration Solution
NetTend®Managed IT Services
NetDefend®Managed Security Services Suite
Help Desk
NetApp Partnership Summary
9 April 2018 CONFIDENTIAL 47
Partnership Established 1997
Partnership Level Star with FlexPod Premium Partner Specialization
Customer Deployments More than 1,000 deployments across a variety of vertical
markets
Revenue Approximately $400 million in NetApp revenue since 1997
Technology Lab Equipment FlexPod, Filers, SolidFire, Juniper J Stack Converged
Architecture
NetApp Qualified Engineers NetApp expertise throughout the United States
NetApp Sales/Tech Certs NCDA, NCIE, NAIP, NASA, NASP
Awards Accelerator Award for Regional-Americas
West Innovation Partner of the Year
Services Certifications NetApp Professional Services Provider
NetApp Support Services Certified
Executive Alignment Jamie Lee, GM of InterVision West and SVP of Sales, and
Noor Lodhi, VP of Engineering previously held senior
leadership positions at NetApp and have strong alliances
4/9/2018 CONFIDENTIAL 48
1997 2002 2003 2004 2010 2013 2014 2015 2017
NetApp
Partnership
Established
InterVision
Joins NetApp
Advisory
Council
NetApp
Support
Services
Certified
InterVision
Participated
in FlexPod
Standards
Development
NetApp
Storage
Solutions
Practice
Started
First FlexPod
Deployed
$250M in
Sales
Significant partnership growth over 20 years
Received
Accelerator
Awards for
Regional
Americas
+ NetApp Tech
Team Partner +
West Innovation
Partner Awards
Deployed First
Multi-Site,
Multi-
Petabyte,
Multi-FlexPod
environment
Automation
Practice
Started
$400M in
Sales
9 April 2018 CONFIDENTIAL 49
PROJECT MANAGEMENT
OFFICE
COMPLEX
MULTI-SITEDEPLOYMENTS
with
Clustered
Data ONTAP
(cDOT)
CONFIGURE,
TEST & SHIP
to anywhere
in the world
COMPLETE
DOCUMENTATION
including Diagrams
& As-Built Guides
IV NetApp Professional Services
EXPERT
FlexPodIMPLEMENTATION
FULL
INTEGRATION
&
CONFIGURATION
EXPERTcDOT
TRANSITIONServices
ASSESS
STORAGE
NEEDS
InterVision NetApp cDOT Transition Services
IDENTIFY
• Define scope
• Discovery of existing7-Mode environment
• Analysis of data classifications to determine best transition methods
9 April 2018 CONFIDENTIAL 50
IMPLEMENT
• Deploy and configure
• Execute storage transition
• Test, document & knowledge transfer
DESIGN
• Design of new cDOTarchitecture
• Resource and schedule planning of transition
Customer Benefits of Storage Assessment
Identify ideas to support your business environment
Identify cost saving measures and consolidation opportunities
Identify strengths, weaknesses and opportunities for improvement
Gain information to help you create plans to scale your infrastructure
Collect detailed info on the applications and systems in place
Gain insights into the performance and resiliency of your entire storage infrastructure
Provide a detailed recommendations on how to improve and optimize your overall storage environment in the most cost effective manner
9 April 2018 CONFIDENTIAL 51
InterVision Support Services for NetApp
• NetApp Support Services & Professional Services Certified
• L1 and L2 support via 800 number
• Software Support Plan
• 24x7 fast targeted problem resolution
• Root cause analysis
• Multiple service level options
• Access to the NetApp Support website
• InterVision monitors covered systems via AutoSupport
• Electronic case tracking via NetApp portal
• Direct path to NetApp escalation support
9 April 2018 CONFIDENTIAL 52
mysupport.netapp.com
InterVision’s NetApp Managed Services
• Enable IT Transformation by freeing your IT resources to focus on innovation.
• Simplify management of on-premises and cloud environments.
• Improve System Health by optimizing performance and efficiency.
• Improve Plan for Growth by identify the most critical areas that require upgrades.
9 April 2018 CONFIDENTIAL 54
InterVision NetApp Clients at a Glance
250
$128M
Professional Services
Products
$145M
$17M
Total Revenuesince 2013
Distinct Active Clients
Healthcare ● Finance ● Technology ● Entertainment
The InterVision NetApp Team
9 April 2018 CONFIDENTIAL 55
LARGEenough
to deliver
SMALLenoughto care
10 engineers | 8 specializations
Our Strengths
9 April 2018 CONFIDENTIAL 57
Business
Outcomes
Focus
World-Class
Facilities
Deep
Engineering
Expertise
Proven
Project
Management
Leading
Tech Vendor
Alliances
Obsessive
Customer
Support
At InterVision, we simplify technology so
you can leverage your business
knowledge, expertise and experience to
innovate, differentiate and own the
competitive advantage in your market.
Simplify. Innovate. Transform.
Market-driven solutionsCut-above experts in digital transformationNext-gen partners for your business needs