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C O V I D - 1 9 R E S I L E I N C Y T H R O U G H C O L L A B O R A T I O N Fiscal Year Annual Report 2020

Annual Report 2020 - Oregon

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Page 1: Annual Report 2020 - Oregon

COVID-19

RESI

LEIN

CY T

HROUGH COLLABOR

ATIO

N

Fiscal YearAnnual Report 2020

Page 2: Annual Report 2020 - Oregon

OCE engages Adults in Custody (AICs) in the following locations:

CCCF Coffee Creek Correctional Institution

DRCI Deer Ridge Correctional Institution

EOCI Eastern Oregon Correctional Institution

MCCF Mill Creek Correctional Facility

OSCI Oregon State Correctional Institution

OSP Oregon State Penitentiary

SCI Santiam Correctional Institution

SRCI Snake River Correctional Institution

TRCI Two Rivers Correctional Institution

WCCF Warner Creek Correctional Facility

Joint Letter from the Director and Administrator . . . . . . . . . .3 About Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4TRAIN — Performance Improvement . . . . . . . . . . . . . . . . . . . . . .52020 Year in Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7Year of COVID-19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Our Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 – 13

Quotes from AICs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Contact Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Print Services/Mail Fulfillment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Graphic Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Metal Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11CADD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Wood Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Garment & Embroidery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Signage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Office Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13General Labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Looking Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Thank you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

CONTENTS

Cover photo: Broken Top mountain https://flickr .com/photos/135886671@N08/23566496039

Page 3: Annual Report 2020 - Oregon

OCE Annual Report | 3

You can find out more about both organizations at: www.oregon.gov/doc and www.oce.oregon.gov .

Joint Letter from the Director and AdministratorWelcome to Oregon Corrections Enterprises’ (OCE) 2020 Annual Report . This year marks the 20th anniversary of OCE’s operation as a self-sustaining, semi-independent state agency, and a year of challenge . With a global pandemic, a crippled economy, and civil and political unrest within our state and across the nation, we will carry the challenges of this year into next . Please see Looking Forward on how OCE plans to address these issues (pg . 14) .

Throughout Oregon as the institutions dealt with outbreaks and quarantines, adults in custody (AICs) experienced visitation closures and reduced access to programming, certification, and skill-building classes . On several occasions, this caused major reductions or temporary closures to OCE programs .

As COVID-19 grew to a pandemic, OCE shops acted locally, adapting to meet the needs of our state . OCE programs branched out to include the production of personal protective equipment and service-based support . OCE Laundry, an essential support for institutional and healthcare facilities across the state, remained quasi-operational and continued service without fail . We could not be more proud of the AICs who have continued to show up and support their community, on the inside and out . They take pride in their work and are our frontline essential workers .

OCE’s contributions to the State of Oregon are multi-faceted: OCE plays a key role in carrying out the mission of the Oregon Department of Corrections (DOC) and in fulfilling our constitutional mandate to actively engage adults in custody in work and on-the-job training . By providing voluntary, meaningful work opportunities, OCE is helping those in our care and custody develop job skills and positive work ethics . This leads to safer prisons, reduced recidivism and victimization, and improved public safety in Oregon .

This past year, more than 2,200 individuals in OCE programs have worked over 2 .5 million hours . These hours represent the development of responsibility and dependability, a sense of self-worth, and the tools needed to succeed once those in our custody return to their loved ones and communities .

This report highlights OCE’s activities, contributions to the State of Oregon, and the lives of those incarcerated . In it, you will learn about the programs OCE provides to make a difference in the lives of those incarcerated . You will learn what OCE programs mean to participants through their own words . You will also see how investing in OCE products and services contribute to Oregon’s economy .

We hope you find this year’s report informative and encourage you to visit OCE’s website for further information . If you have questions or need additional information on OCE programs, please do not hesitate to contact us .

Sincerely,

Ken JeskeAdministrator Oregon Corrections Enterprises

Colette S . Peters Director Oregon Department of Corrections

Page 4: Annual Report 2020 - Oregon

4 | OCE Annual Report

Criminal Risk Factor Assessment

and Case Planning

Community Supervision

and Programs

Staff/Adult in Custody

Interactions

Re-entry

OAM

Children and Families

Work and ProgramsHistory

Enacted by the Oregon Legislature in 1994, Measure 17 requires those incarcerated to participate in meaningful work and/or education programs for a minimum of 40 hours per week . Less than five years after the passage of Measure 17, Measure 68 created Oregon Corrections Enterprises (OCE) as a semi-independent state agency, under the direction of the Department of Corrections Director . OCE is a self-sustaining organization providing work and training opportunities for Oregon AICs within the DOC .

Mission – VisionThe mission of OCE, in partnership with DOC is to promote public safety by providing AICs with work and training opportunities in a self-sustaining organization .

We are committed to providing transferable work skills and training opportunities for every AIC .

Partnership DOCWhile OCE is a semi-independent state agency, it is closely connected to DOC, operating under the authority of the DOC Director, and usually within the perimeter of a correctional facility . OCE and DOC team members work together in

OCE shops; on process improvement teams; and on recruitment panels for both agencies .

OCE Supports the OAMOCE helps implement DOC’s Oregon Accountability Model (OAM) through the development of positive work ethics and job skills . When AICs engage in productive work activities, Oregon’s prisons are safer .

About UsOregon Corrections Enterprises works for Oregon . Every day, our team members’ work with adults in custody (AICs) to encourage integrity, build respect, and a commitment to excellence . Our work programs focus on bridging the gap between incarceration and success on the outside through on-the-job-training .

Page 5: Annual Report 2020 - Oregon

OCE Annual Report | 5

$85Needs Improvement14

Performing47

Below Expectations22

Inactive2

combined performancemeasures

* reflects direct impact from COVID-19

For a detailed look inside our performance measures, please visit www.oce.oregon.gov/content/TRAIN_measures.asp

9% decrease* in revenue

$92,184 paid to victims assistance

15% of OCE annual revenue from DOC

$3 million contact center savings to the state of Oregon

Fiscal Year TRAIN highlights

We are Transparent in the work we do, modeling integrity to the adults in custody who work and train in our programs.

We practice outcome-based management, focusing on Results to assist the Department of Corrections in improving public safety by reducing recidivism.

We do this work to Advance adult in custody work and soft skills, helping them to secure employment upon release.

We model a good work ethic. Our Interactions with adults in custody and our fellow corrections colleagues alike are a model of professionalism.

We continually seek out New solutions and more efficient ways to conduct daily business and train adults in custody using methods with the most impact.

TRAIN – Performance Improvement

Page 6: Annual Report 2020 - Oregon

6 | OCE Annual Report

OCE Charitable Donations5 donations to charitable organizations

$25.3 (in millions)

Total $ B ack into Oregon’s Economy

$.4

$5

$13.7

$2.9

$3.3

Other

Operating Expense

Payroll

AIC Awards

Raw Material

Reinvesting in Oregon

A 2018 study by ECONorthwest shows, for every million dollars produced by OCE, $690,800 is reinvested along the supply chains in the state, compared to $346,500 for private sector counterparts.

Fast Fact

43%

Other sources

26%

Oregon State Agencies

15%

Oregon Department of Corrections

Education, (k-12/colleges and universities)

Local Government

5%

5%

6%

Prison Industries Enhancement Certification Program

Percent of Sales fromSales by Industry(in millions)

* Decrease directly related to COVID-1912%5 year Growth: -9%*1 year Growth:

Reflecting data for fiscal year July 1, 2019–June 30, 20202020 Year in Review

Other$0.4

Laundry$11.8

Garment & Embroidery

$2.4

Contact Centers

$5.2Signage$0.7

Wood & Metal Fabrication

$5.4

Print & Mail$2.8

Total Net Sales for Current Year $28 .7 million

$28

.7 M

ILLI

ON

Page 7: Annual Report 2020 - Oregon

OCE Annual Report | 7

* COVID impacted certification and class completions .

Soft Skills Classes90*

Million hours of work and training participation2.3

Certification Graduates138*

Certification summaryOCE offers Bureau of Labor and Industries (BOLI) training and certifications in both welding and custodial . BOLI certified apprenticeship opportunities provide AICs with a recognizable and portable industry certification upon release .

A 2017 report by the Oregon Criminal Justice Commission concluded for every dollar invested with OCE, the citizens of Oregon avoid $5 .20 in recidivism costs . OCE employment and vocational skill development greatly reduces subsequent recidivism .

The more an individual works for OCE in the final two years of their incarceration, the lower the likelihood someone will recidivate (Bellatty, 2016) . Through OCE programs AICs engage in soft skills classes and six and 12 month certifications . Our certification process allows designated industry managers and certified proctors to track participants' progress through the program .

Why is this important? OCE helps people to get ready for release, including those diagnosed with mental health needs and those classified as high risk of recidivating. While our programs are considered incentive programs those with moderate to highest-level mental health needs, can and do meet the requirements. While these AICs may experience set backs once working for OCE, they tend to reengage in programming more quickly than non OCE programs.

are moderate to high risk of recidivating22%

are moderate to high need mental health status27%

will release in 6 years51%

AICs in OCE programsOver 2,400 AICs were assigned to OCE programs, with over 2,100 participating in a minimum of 120 hours of training on a wide range of transferable skills . At the close of FY 2020 we had 1,416 AICs active in programs . OCE continues to be self-sustaining, helps create safer prisons, and reduce costs to taxpayers .

Page 8: Annual Report 2020 - Oregon

8 | OCE Annual Report

Revenue

Certification Graduates

Soft Skills Classes

Major impacts to OCE2019

18%

187

201

9%

138

90

2020

Safety mask production

Helpful Tips Poster

Sorting utility masks

PPE GownsH

and

san

itiz

er s

tan

d

N95 retrofitting - replacing the elastic at SRCI

Social Distancing marker production

N95 retrofitting - removing the elastic at CCCF

Year of COVID-19It was mid-March when the novel Coronavirus, COVID -19 grew into a global pandemic . Several OCE programs adapted to fill immediate needs for AICs, public agencies, and tribal governments across Oregon . Through the National Corrections Industries Association, OCE actively contributed to collaborations with Correctional Industries (CIs) across the nation . The collective efforts allowed product development time to be cut from 6-9 months to a few days for CIs in nearly 40 states .

Masks – prototypes had to be approved for production by the state .

In 13 weeks April – June 30th AICs produced 211,000 masks .

OSP manufacturing produced and delivered 80 stands for the Oregon Employment Department in under 6 hours!

OCE began a strategic alliance with a Salem company to produce a line

of Tru-Blu Protection™ PPE cover gowns for mid-valley hospitals .

Over 300,000 masks were retrofitted between

CCCF and SRCI

Page 9: Annual Report 2020 - Oregon

OCE Annual Report | 9

OCE Laundries are a vital component of Oregon's emergency preparedness planning.

LaundryDRCI, OSP, SRCI, TRCI, MCCF (LS)Certifications: Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Laundry Sort (LS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 BOLI Custodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Participants: Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .508 Laundry Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

OCE laundries follow all Centers for Disease Control prevention standards of infection control for transporting, sorting, washing, drying, and handling soiled and clean linen . OCE laundries provide a critical service to both Department of Corrections and local community partners . OCE is part of the State of Oregon's Emergency Preparedness Operation plans, assisting hospitals in providing services to the injured and sick, as our workforce does not need to commute to maintain operations .

“ People were patient and took the time to explain things, OCE staff treat us like normal people."

– from the OSCI Print Shop

“ Coming to work every day provides great satisfaction knowing we are doing something with our time. We are human beings and deserved to be treated as ones too, thank you for doing it."

– from the OSCI Print Shop

“ Thankful for the opportunity to work in the garment factory. I have enjoyed my experience and recommend it to anyone if the opportunity becomes available. They will expand their knowledge and skillset with hands on experience."

– from the EOCI Garment & Embroidery Factory

“ OCE was a positive experience for me, it was the most positive part of my prison term."

– from the OSP Furniture Factory

“ I appreciate the opportunity this program offers."

– from the TRCI Laundry

“ This program helped me realize how much can be accomplished when people work together. It has helped my confidence and communication skills and I will be able to carry that over when I am released."

– from the SRCI Laundry

“ Virgil was extremely positive and helpful during my time. I plan to take my skills and work as a carpenter upon release."

– from the OSP Furniture Factory

“ Interactions with staff who are supportive and encourage healthy decisions without an exaggerated sense of importance was a plus. It was definitely a learning experience to have to deal with all of the other inmates. Thank you."

– from MCCF working at OSP Laundry Sort

Feedback from AICs who have attended classes/trainings

OCE makes every effort to keep as many AICs working as financially possible . OCE programs are not funded by taxpayer dollars, yet OCE programs benefit the state by avoiding criminal justice system costs . The following highlights the participation and certification completions by program at the close of the fiscal year .

Our Programs

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10 | OCE Annual Report

High levels of system security allow program participants to work remotely with Marketing staff.

Partnering with DAS P&D, OCE works closely with Oregon Health Authority to distribute resource

application packets.

An OCE staff member teaches AICs production techniques and quality control standards.

Each OCE staff member both monitors and supports the efforts of AICs assigned to the shop.

Graphic DesignOSCICertifications: Graphic Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Participants: Graphic Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Training for a fast-growing and innovative industry, the AICs in the Graphic Design program create materials for in-house use and outside customers . As a key element of the OCE Marketing cohort, they are essential in producing high-quality imagery and layouts for our marketing materials . AICs in this program develop a wide skillset using Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Autodesk 3ds Max, and Microsoft Office programs among others . Their work is seen across the state of Oregon and at the national level .

Print Services/ Mail FulfillmentOSCICertifications: Commercial Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Mail Fulfillment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Participants: Commercial Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Mail Fulfillment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

The print services operation, specializes in press, bindery, and computer graphics creating letterhead, business cards, envelopes, and carbon-less forms for many state agencies .

The mailroom is an integral part of the print operation . While some pre-printed stock is maintained, the shop's location is an extension of the Print Services program allows for a quick turnaround of print-to-mail orders .

Contact CentersCCCF, EOCI, OSCI, OSP, SRCI, WCCFCertifications: Contact Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Participants: Contact Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .426

The skills learned by working in OCE's voluntary job assignments are universally applicable . AICs apply, interview, train, have performance reviews, work in a hierarchy, can be promoted, receive bonuses, speak directly to the public, and are held accountable for every word . They use technology just as they would in a real-world job situation . They work in a setting where they need to maintain a level of decorum and positivity toward callers and coworkers .

“ Being part of OCE has taught me better communication skills and help me realize my potential."

– from the OSCI Print Shop

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OCE Annual Report | 11

AICs expand their skill sets by functioning as team leaders and teaching trade skills to other AICs.

Creating complex designs on state-of-the-art software, AICs in the CADD program learn valuable skills for re-entry.

An AIC continuing training on a practice weld for a 6" pipe fitting.

Wood ManufacturingOSP, TRCICertifications: Wood Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Participants: Wood Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Quality in workmanship . AICs learn to build and deliver quality products to exceed customer need . They learn skills with both state of the art equipment and manual processes, acquiring the different techniques needed to work with different materials . Working in a production line, each AIC is taught to check the quality of the work from the previous station . This bolsters the idea of teamwork and enhances soft skills, such as communication, necessary to be successful when re-entering the job market .

CADDOSP, TRCI, SRCICertifications: CADD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Participants: CADD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Computer Aided Drafting and Design (CADD) is an integral part of OCE’s manufacturing operations for wood, metal, signage, and upholstery . AICs learn to work with cutting edge, specialized software to design and draft objects and materials for production . They also have the opportunity to learn to program Computer Numerically Controlled (CNC) machinery . They are able to generate modular 3D computer models, complete with dimensions, bills of materials, cut lists, details of the design process, and realistic renderings .

Metal FabricationOSP, MCCFCertifications: Welding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 BOLI Welding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Participants: Metal Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Adults in custody assigned to these programs are trained in a variety of metal fabrication techniques on different types of metals . Fabrication procedures regularly performed include design, grinding welding, cutting, forming, and finishing of metal products . We manufacture a variety of high-quality metal products at a competitive cost for several state and municipal agencies . These products include bus shelters; furnishings for state parks, prisons, hospitals, and colleges; and heavy equipment such as road sanders .

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12 | OCE Annual Report

From hand tools to high-tech machinery, AICs learn current manufacturing techniques to produce high

quality products.

OCE programs replicate private sector work environments and require the same level of

professionalism and engagement.

Garment & Embroidery workers take great pride in producing products with the

“Made in the U.S.A.” designation.

SignageSRCICertifications: Sign Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Participants: Sign Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

In partnership with the Oregon Department of Transportation, the signage program’s primary focus is quality . Work teams include highly skilled artists and signage professionals trained in design, layout, and manufacturing . This program provides the opportunity for workers to acquire training and practical experience in computer-aided drafting and design software, sign preparation, and lay-up of high density overlay and aluminum substrate signs . Additionally, some workers will learn to operate CNC router, rotary and laser engraving equipment .

UpholsteryTRCICertifications: Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Participants: Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

The Upholstery Shop works in conjunction with wood manufacturing to create our furniture line . AICs

learn how to shape foam for comfort and aesthetics, and lay out and sew fabric patterns to cover the products . They build skills for inventory and assembly of frame parts and follow industry standard blueprints and instructions . Program participants also learn the art of making mattresses

for dormitory and detention settings, as well as for cabins and yurts found in state and local parks . From meticulous quality control measures to the final shipping techniques, OCE workers develop necessary skills for real-world upholstery work .

Garment & EmbroideryCCCF, EOCICertifications: Embroidery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Commercial Sewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Textiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (New in fall of 2019)

Participants: Embroidery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Commercial Sewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The garment program manufactures employee uniforms for various state and local industries, as well as the Prison Blues™ clothing line . The embroidery program provides custom-embroidered emblems, clothing, hats, and bags . Individuals working in these programs learn manufacturing skills, multi-tasking, teamwork, communication skills, and how to program and operate digital equipment used in the industry .

“ OCE jobs help bring a common sense understanding to living and working in a real word environment."

– from EOCI Garment & Embroidery Factory

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OCE Annual Report | 13

AICs learn quality control and attention to detail in sorting and shipping hangers in OCE’s Hanger

Sort program.

Saving taxpayer dollars: Document scanning for archiving saves agencies warehousing costs and reduces

environmental impact.Logistics in action

General LaborCCCFParticipants: General Labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Similar to OCE Office Services, the General Labor programs develop partnerships with both private and public sector organizations . These programs teach warehousing and teamwork skills to AICs and help future employers who are experiencing labor market shortfalls .

The indoor shop is set up to handle such duties as:

• Fine detail repetitive motion

• Assembly using small tools

• Warehousing fulfillment

• And more…

Office ServicesCCCF, SCICertifications: Trusted Tester . . . . . . . . . . . . . . . . . . . (Revised in 2020)

Participants: Office Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Partnering with private and public sector entities, OCE provides office services . These services are especially valuable when the local labor market cannot sustain the current need . Each customer's requirements necessitate a variety of services, so the shop is equipped and trained for such duties as:

• Document scanning for digital archiving

• Analysis and reporting of Off-line web pages, forms and documents . Accessibility remediation allows on-line access to the visually impaired per government regulations .

LogisticsMCCF, TRCICertifications: Logistics . . . . . . . . . . . . . . . . . . . . . . . . .(Launching in 2020)

Participants: Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The supply chain hub for transport, warehousing, and distribution of OCE products . A critical element of commerce, goods would not move from supplier to buyer and then ultimately to the consumer without the support and coordination of logistics . The staff lead team of AICs provide professional delivery, assembly, and installation of OCE products . AICs develop a variety of job skills to include forklift operation, inventory control, Microsoft Office, and general warehouse operations .

Page 14: Annual Report 2020 - Oregon

Looking ForwardOCE is working in partnership with DOC and our Advisory Council to stabilize our program offerings . We are dedicated to continuing the growth of work and training opportunities for AICs, while maintaining self-sustainability in our programs . To do so, we must address several of the issues arising over this year: wildfires, a global pandemic, economic declines, and societal discussions on racism, discrimination, Black Lives Matter, and the role of police in society . Conversations are underway on racial justice, the prison industrial complex, slave labor, and the overall criminal justice system . OCE is engaging with:

1 . Community organizations (OASIS: Oregonians Against Slavery and Involuntary Servitude, Coalition for Racial Economic Justice),

2 . Legislators (Senator Merkley)

3 . OCE Advisory Council, and adults in custody

OCE is working hard to listen, educate, and work together to develop positive change and provide better outcomes for AICs .

OCE’s Advisory Council is reviewing the Team Goal Awards, and bonus incentives AICs can earn under the current Oregon Revised Statutes . Increases in awards must be balanced in our costing methods for the products and services we provide to Oregonians . The economic decline seen this year will carry into this coming fiscal year and next biennium, as DOC faces possible prison closures .

OCE is always looking for new business development and marketing strategies . Our focus is on its self-sustainability, program

expansion, and second-chance opportunities for those incarcerated .

• During fiscal year 2020–21, OCE will explore program expansion for Personal Protective Equipment, wildfire recovery, and support the telework environment with products conducive to a healthy work environment at home .

• In response to Oregon Employment Department data, OCE is giving preference to new opportunities which align with tech industry growth .

• As OCE develops partnerships with private and public organizations, priority service is given to those programs which result in second-chance employment opportunities for AICs who participate in programs .

To accomplish OCE’s goals, work collaboratively with DOC, and ensure agency efforts reflect the needs of the community, OCE will continue to leverage the experience and skills provided by our Advisory Council to form relationships with community-based business leaders to develop opportunities that work for Oregon .

OCE maintains a focus and direction in strengthening re-entry efforts by aligning our programs with DOC and higher education institutions to develop a better outcome for AICs . As technology continues to advance outside of Oregon correctional facilities, the technology and certifications offered in OCE shops must advance as well to better prepare program participants for re-entry . OCE is partnering with Chemeketa Community College to review certification programming . The end goal is for

OCE to provide transferrable certification and college education online, coupled with hands-on training for AICs in a real-life work environment .

Access2Online, a website accessibility testing center for the visually impaired, is expanding . We are excited about the opportunity for the women AICs at CCCF . Access2Online focuses on the development of real-world job skills . Access2Online is a second-chance employer and provides re-entry opportunities for OCE program participants .

In support of re-entry efforts, OCE is working on a Guide to Personal Success (GPS) . A series of workbooks designed to help those incarcerated navigate their time, serve as a resource for loved ones, and help plan for release back to the communities .

Reducing recidivism is a Key Performance Measure (KPM) for DOC and OCE . Together we can provide the vehicle for Oregon’s AICs to re-enter society as better people . Oregon is the focus of OCE’s mission . OCE’s future is focused on providing value and efficiencies for DOC, and supporting the citizens of Oregon .

Organizational Goals:1 . Continue to diversify OCE work certifications

with an emphasis on industry-recognized training and certifications .

2 . Develop certified workers with skills to match the current and future job markets .

3 . Explore new electronic methods of delivering training .

4 . Continue to improve operational efficiencies in all shops to generate positive income .

Page 15: Annual Report 2020 - Oregon

OCE Annual Report | 15

Paul De MunizJustin MartinKevin L. MannixKevin BillmanKent Aldrich

For more information on OCE's Advisory Council, please visit: https://oce .oregon .gov/content/governance_advisory_council .asp

OCE is grateful for the service of our distinguished Advisory Council . These advisors serve voluntarily, without compensation, and continually help to evolve and improve OCE’s processes and practices through guidance on a variety of business, labor, and financial issues .

Thank YouSuccess in any organization comes down to its people . The OCE staff make a difference in the lives of the individuals participating in our programs and provide a solid foundation of caring and commitment to encourage change . Without you, our work would not be possible .

We would like to recognize two of our exceptional staff:

Nancy DeSouzaVice Chair

Richard "Dick" Withnell

Chairman

Rhonda Rich

Employee of the Year

Bill Doman

Manager of the Year

Page 16: Annual Report 2020 - Oregon

MAILING PO Box 12849, Salem, OR 97309 SHOWROOM 3691 State Street, Salem, OR 97301 (by appt. only)

800 . 776 . 7712 | fax 503 . 363 . [email protected]

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THIS ANNUAL REPORT WAS DESIGNED AND PRODUCED BY MEMBERS OF THE OCE GRAPHIC DESIGN TEAM AND PRINT SHOP AT OSCI