AT&T’s WORKPLACE TRANSFORMATION STRATEGIEST Workplace... · workplace transformation levels of implementation •18,500 sf •15-34% efficiency rating silver workplace floor plan

© 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Proprietary (Internal Use Only) Not for use or disclosure outside the AT&T companies

AT&T’s WORKPLACE TRANSFORMATION STRATEGIES Connecticut Discovery Forum February, 2013

Angela J. Hundley - CRM

AT&T Corporate Real Estate

February 21, 2013


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WORKPLACE 2020

WORKPLACE 2020 was a study that looked at AT&T’s current real estate portfolio in light of emerging trends such as:

• advances in technology

• the changing demographic • profile of the workforce

• increased mobility, and

• globalization

AT&T’s DISTRIBUTED WORKPLACE

A work experience that provides high performance, agile and connected work environments that enable work anywhere


Transition Future State

Transform Sale/Lease

Terminations

Dedicated

Shared

@ Home

On the Road

Underutilized Portfolio

Current State


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WORKPLACE TRANSFORMATION – PATH FORWARD

• Optimize the office portfolio • Engage employees • Align with the brand • Mobilize technology • Enable a globalized workforce • Facilitate more knowledge work


WORKPLACE SPACE TRANSFORMATION

The Whole Floor is Your Office

Branded Experience

Quiet Space

Touchdown Space

Open Office Space Focus Rooms Social Settings Open Team Areas

© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. AT&T Proprietary (Internal Use Only) Not for use or disclosure outside the AT&T companies 7

WORKPLACE TRANSFORMATION IMPLEMENTATION LEVELS

Silver experience: • Furniture and offices to new administrative workspace

guidelines per site conditions • Collaborative spaces to current ETech Silver standard,

power at work-surface • New paint, patch and clean or entire replace of

carpet per site conditions • Corporate WiFi in shared spaces, Print360 MFD & vending

Gold experience: • New furniture in collaborative areas reconfigure

existing to new administrative space guidelines • Evolving Tech gold collaboration rooms • New break area with filtered water, sink, coffee,

microwave, fridge, ice maker • Corp ATT WiFi and Wireless signal strength,

Print360 MFD & B&W printer

Platinum Experience • New furniture, ceiling, lighting, carpet and galley

kitchen break area with U’Verse DSL • Evolving Tech Platinum Collaboration Rooms with

telepresence • Platinum level connectivity WiFi3.0 or 133mb

equivalent and guaranteed Wireless signal • Print360 MFD & color printer

Platinum

>=66%

Efficiency Rating

Gold

>=35% & <66%

Efficiency Rating

Silver

>=15% & <35%

Efficiency Rating


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WORKPLACE TRANSFORMATION LEVELS OF IMPLEMENTATION

• 18,500 SF • Less than14% EFFICIENCY RATING

TRADITIONAL WORKPLACE

FLOOR PLAN DESIGN

WKST 89

OFF 5

BENCH 0

FOCUS ROOM (1-2) 0

SM MEET (4) 1

MED CONF (12) 3

LG CONF (20) 1

OPEN COLLAB (7) 0

99

SEAT CAPACITY

DEDICATED WORKSPACE 94

SHARED WORKSPACE 0

SHARED TEAM AREAS 60

TOTAL # OF SEATS 154

SUPPORTED FTE:

DEDICATED 94

MOBILE RATIO 0


FTE SUPPORTED* 145-154

SF/SUPPORTED FTE* 112-77

1:1 SHARE RATIO 18,500 SF * Varies based on mobile & share ratio range for low to high peak periods shown

All dedicated example


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• 18,500 SF • 15-34% EFFICIENCY RATING

SILVER WORKPLACE

FLOOR PLAN DESIGN

WKST 112

OFF 6

BENCH 0

FOCUS ROOM (1-2) 0

SM MEET (4) 1

MED CONF (12) 3

LG CONF (20) 1

OPEN COLLAB (7) 2

125

SEAT CAPACITY


SHARED WORKSPACE 24



SUPPORTED FTE:

DEDICATED 94

MOBILE RATIO 71




20% MOBILE 3:1 SHARE RATIO 18,500 SF * Varies based on mobile & share ratio range for low to high peak periods shown

18% efficiency example


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• 10,000 SF • 35 - 65% EFFICIENCY RATING

GOLD WORKPLACE

FLOOR PLAN DESIGN

WKST 32

OFF 6

BENCH 20

FOCUS ROOM (1-2) 2

SM MEET (4) 3

MED CONF (12) 2

LG CONF (20) 1

OPEN COLLAB (7) 2

68

SEAT CAPACITY


SHARED WORKSPACE 23



SUPPORTED FTE:

DEDICATED 39

MOBILE RATIO 96




33% MOBILE 5:1 SHARE RATIO 10,000 SF * Varies based on mobile & share ratio range for low to high peak periods shown



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• 7,000 SF • 66% + Efficiency Rating

PLATINUM WORKPLACE

FLOOR PLAN DESIGN

WKST 10

OFF 2

BENCH 20

FOCUS ROOM (1-2) 2

SM MEET (4) 3

MED CONF (12) 1

LG CONF (20) 1

OPEN COLLAB (7) 3

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SEAT CAPACITY


SHARED WORKSPACE 22


TOTAL # OF SEATS 99

SUPPORTED FTE:

DEDICATED 16

MOBILE RATIO 112




66% EFFICIENCY RATING 7,000 SF * Varies based on mobile & share ratio range for low to high peak periods shown


© 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 12

Engage your colleagues in environments that foster community

Energize your teams in workplaces that support

innovation

Connect with integrated technology that support in person and virtual collaboration

Inspire with a rich variety of amenities and support

Workplace

Transformation

Experience

Drop In/Hoteling Stations

Shared Meeting Space Hospitality Area

Collaboration Zones


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INDUSTRY ENHANCED WORKPLACE EXPERIENCES … Initiatives


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ENHANCED WORKPLACE EXPERIENCE … Evaluating Options

Amenities

Hospitality

Support

Technology

Self Service Kiosk / Concierge To reserve a room, find someone or learn information about the space

Telepresence Personal and Immersive

Laptop Docking Stations 23” monitor docking station and USB 3.0 docking station

Wireless Charging Built into furniture

Large Format Display

Electronic Whiteboards Large LED display; show, save, & share content

Next Generation Print Print Release and Mobile Print features

Individual Technology Hosted virtual desktop (HVD) (desktop in the cloud; accessible anywhere)

Floor Technology Wi-Fi, LTE, Media wall, U-verse, Portable media:scape, NFC integration

15 © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Technology TECHNOLOGY INTEGRATION … Being Assessed


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AT&T AT THE FOUNDRY PALO ALTO, CA


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AT&T WORK CAFÉ ONE AT&T WAY, BEDMINSTER, NJ


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AT&T WORK CAFÉ One AT&T Way, Bedminster, NJ


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2180 GLENVILLE RD. RICHARDSON, TX


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AT&T TECH CENTER SAN RAMON, CA


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PROJECT PROCESS

Communication

Space Provisioning

Concurrence

Design & Implementation

Leadership Support Project Notification Identify strategic /tactical leads by business unit

Measure utilization using VPN data & Occupancy Indicators Determine mix of shared & dedicated workspaces

Space provisioning concurrence Exceptions via CRE Move & Planning Services Front Door

Determine level of implementation Apply Workplace Design Guidelines

Senior Leadership support is critical to success.

Client participation is required throughout the project process.

22 AT&T Proprietary (Internal Use Only) Not for use or disclosure outside the AT&T companies

Spreading the Word!

EWS Website: Your Workplace

EWS tSpace Community EWS Communications

• Videos • Insider articles • Project Communication Templates

• Talking Points • User Guides

https://operations.web.att.com/sites/TCM/default.aspx

http://tspace.web.att.com/communities/service/html/communityview?communityUuid=6aee9140-afb3-4ef1-b083-fda5133f8f94


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WORKPLACE 2020 is for everyone

WORKPLACE 2020 and the strategy to support it are inclusive of all employees at AT&T. Whether in dedicated space, shared space, or working from home or on the road, AT&T’s workplace has options for everyone.

Documents

AT&T’s WORKPLACE TRANSFORMATION STRATEGIEST Workplace... · workplace transformation levels of implementation •18,500 sf •15-34% efficiency rating silver workplace floor plan