AX2012R3SalesreturnGLposting

Microsoft Dynamics AX 2012 R3

Posting

profiles for

sales returns

and

cancellations This document describes the posting

profiles for the sales

return/cancellation functionality, the

expected results, and the necessary

setup to use the posting profiles in

Microsoft Dynamics AX 2012 R3.

White paper

Caio Navajas

February 2015

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www.microsoft.com/dynamics/ax

Posting profiles for sales returns and cancellations 2

Contents


References 3

Updates 3

Sales returns and cancellations 4

Set up the ledger account for sales returns 4

Set up the ledger account for sales cancellations 5

Project invoice cancellations 6

Set up the main account for project invoice cancellations in the Ledger posting setup form 6

Set up the main account for project invoice cancellations in project groups 7

Set up the main account for project invoice cancellations in category groups 8

Set up the main account for project invoice cancellations in project categories 9

Expected results 10

Sales order returns/cancellations 10

Project invoice cancellations 11


Posting profiles for sales returns and cancellations

In Microsoft Dynamics AX 2012 R3, you can configure posting profiles to track transactions in the general ledger

separately by account. Because of a Brazilian legal requirement, when you cancel or return a sales transaction, you

need to book the amount in a separate ledger account.

Two new categories of ledger accounts are now included in the sales order posting configuration: Sales return and

Sales cancelling. In addition, for project invoice cancellations, a category named Cancelled invoice revenue is now

included in the Ledger posting setup form in the Project module.

References

(BRA) Cancel a customer fiscal document [AX2012]: https://technet.microsoft.com/EN-US/library/jj710546.aspx

(BRA) Create and post a return sales order [AX 2012]: https://technet.microsoft.com/EN-US/library/jj937997.aspx

Updates

Knowledge Base (KB) number Build Description

3024617 6.3.1000.1373 Microsoft Dynamics AX update to use specific ledger

accounts for sales returns and cancellations.


Sales returns and cancellations

To use different ledger accounts for sales returns and cancellations, you must enable a parameter in the Accounts

receivable module and then configure the accounts. The configuration applies to sales cancellations, sales returns,

cancellation of complementary fiscal documents, and sales cancellations at the point of sale (POS).

Before you can configure the posting profile for sales returns/cancellations, you need to enable a parameter. To

enable the parameter, follow these steps.

1 Go to Accounts receivable > Setup > Accounts receivable parameters.

2 In the left pane, click the Ledger and sales tax link.

3 On the General FastTab, select the Enable alternative account check box under Sales return and Sales

cancelling.

Set up the ledger account for sales returns

To configure the ledger account for sales returns, follow these steps.

1 Go to Inventory management > Setup > Posting > Posting.

2 On the Sales order tab, under Select, select Sales return.

3 Click Add.


4 In the Main account field, enter the ledger account.

Note: If you did not enable the Enable alternative account parameter for sales returns, you will receive the

following error message when you try to enter the ledger account: Alternative account for sales return must be

enabled in accounts receivable parameters

Set up the ledger account for sales cancellations

To configure the ledger account for sales cancellations, follow these steps.

1 Go to Inventory management > Setup > Posting > Posting.

2 On the Sales order tab, under Select, select Sales cancelling.

3 Click Add.


4 In the Main account field, enter the ledger account.

Note: If you did not enable the Enable alternative account parameter for sales cancellations, you will receive the

following error message when you try to enter the ledger account: Alternative account for sales cancelling must

be enabled in accounts receivable parameters

Project invoice cancellations

In the Projects module, there are four places where you can configure the main account that is used for project

invoice cancellations: the Ledger posting setup form, projects groups, category groups, and project categories. You

are not required to enter the main account in all four places.

Set up the main account for project invoice cancellations in the

Ledger posting setup form

Before you can set up a main account for project cancellations, the Enable alternative account parameter must be

enabled for sales cancellations. You must then enter a valid account as the main account for project invoice

cancellations in the project posting configuration.

To configure the main account for project invoice cancellations, follow these steps.

1 Go to Project management and accounting > Setup > Posting > Ledger posting setup.

2 On the Revenue accounts tab, under Select, select Cancelled invoice revenue.

3 Click Add.


4 Enter values in the Valid for and Main account fields.

Note: If you did not enable the Enable alternative account parameter for sales cancellations, you will receive the

following error message when you try to enter the main account: Alternative account for sales cancelling must be

enabled in accounts receivable parameters

Set up the main account for project invoice cancellations in project

groups

You can also enter the main account for project invoice cancellations in the project group configuration. Follow these

steps.

1 Go to Project management and accounting > Setup > Posting > Project groups.

2 Select the group, or create a new one.


3 On the Revenue accounts FastTab, in the Cancelled invoice revenue field, enter the account for project invoice

cancellations.

Set up the main account for project invoice cancellations in

category groups

You can also enter the main account for project invoice cancellations in the projects category group configuration.

Follow these steps.

1 Go to Project management and accounting > Setup > Categories > Category groups.

2 Select the group, or create a new one.



cancellations.

Set up the main account for project invoice cancellations in project

categories

You can also enter the main account for project invoice cancellations in the project categories configuration. Follow

these steps.

1 Go to Project management and accounting > Setup > Categories > Project categories.

2 Select the category, or create a new one.


cancellations.


Expected results

This section describes the expected results of return and cancellation operations after you enable the Enable

alternative account parameter and configure the main account.

Sales order returns/cancellations

For this scenario, you must enable the Enable alternative account parameter for sales cancellations/returns and

configure the ledger account. For information about how to cancel a sales order, or return it, see the article in the

References section of this document. For the sake of an example, we have canceled a sales order that meets the

requirements of this scenario. A single account has been set up for cancellations and returns. However, you can also

set up separate accounts for cancellations and returns.

To verify the vouchers that are created for the cancellation/return fiscal document, follow these steps.

1 Go to Accounts receivable > Common > Fiscal documents > All fiscal documents.

2 Select the fiscal document, and then click Fiscal document > View > Voucher.

In the form that appears, the result for the cancellation ledger account will resemble the following screen shot.

Note: In this example, the main account that is configured for sales order cancellations is 32010102.

For retail cancellation/return sales orders, follow these steps.

1 Go to Accounts receivable > Common > Sales orders > All sales orders.

2 Locate and select the sales order. Then, on the Invoice tab, in the Journals group, click Invoice to open the

invoice journal.

3 Select the line, and then click Voucher. View the line for the cancellation account.

Note: The result in the Voucher transactions form will look the same as a normal sales order cancellation.


Project invoice cancellations

For this scenario, you must configure an account for project invoice cancellations. For the sake of an example, we

have canceled a project invoice that meets the requirements of this scenario.

To view the vouchers that are created for a canceled project invoice, follow these steps.

1 Go to Project management and accounting > Common > Project invoices > Project invoices.

2 Select the project invoice that is canceling the original invoice.

3 Click Related information > Voucher transactions.

4 View the line for the cancellation account.

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Posting profiles for sales returns and cancellationsReferencesUpdatesSales returns and cancellationsSet up the ledger account for sales returnsSet up the ledger account for sales cancellations

Project invoice cancellationsSet up the main account for project invoice cancellations in the Ledger posting setup formSet up the main account for project invoice cancellations in project groupsSet up the main account for project invoice cancellations in category groupsSet up the main account for project invoice cancellations in project categories

Expected resultsSales order returns/cancellationsProject invoice cancellations

Documents

AX2012R3SalesreturnGLposting