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Safety Team Observation Program Behavioural Safety

Management

Doug Ward

WSM Safety Management Consultancy

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Behaviour Based Safety

• Based on findings of an insurance executive report in 1951.

• 73% of accidents reported by managers attributable from “man failures”

• Re-classified to include an additional 15%.

• DuPont evaluated 96% of accidents triggered or caused by unsafe acts and 4% unsafe condition

• Introduction of the STOP program

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What is Behaviour Based Safety

• Focuses on at-risk behaviors that can lead to injury

• Focuses on safe behaviors that can contribute to injury prevention

• BBS is an injury prevention process

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Why is Behavioural Safety used

• Most accidents are reportedly caused by inappropriate behavior.

• Good vehicle for management and employee engagement.

• BBS determines the performance of your safety management systems.

• Improve the visibility of your managers. • BBS influence the culture of your

organisation through attitudes and perceptions.

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How do we change behaviour?

• Strong health and safety culture • Lead from the top • No blame • Employees given appropriate information • All employees trained in need for safety

and application of organisation policies • Employees consulted on all important

issues

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Unsafe behaviour

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Unsafe Behaviour “Spiderman”

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Total Safety Culture

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Total Safety Culture

There Are 3 types of at Risk Behavior

•Conscious behaviour. •Habitual behaviour. •Unintentional behaviour.

BBS is about unintentional behavior and habitual behavior. To be more specific, it's about how to prevent mistakes or errors you never wanted to make in the first place.

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Total Safety Culture

3,000

NEAR MISSES OR FIRST AID

30,000 HAZARDS

Unsafe acts-Unsafe conditions

1

FATAL

30 MAJORS

(Disabling

Accidents)

300

RECORDABLE ACCIDENTS

(Off Work, limited work and no

lost time)

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• What can cause or Contribute to “Critical Errors”.

• Inexperience (New Start)

• Change of environment (unfamiliar)

• Eyes not on Task (Rushing)

• Mind not on Task (Frustration)

• Increase work load (Fatigue)

• Familiar routine (Complacency)

Total Safety Culture

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Behavior Based Safety Journey

SafeStart JSA

Observations/Feedback Behavior Awareness Training

Pre-Task/JSA Training Observation Training

Data collection Employee ownership

Action Plan Process Improvement

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• Advanced Safety Awareness Training.

• Safe Start (Risk Assessments).

• Job Task Analysis/Job Safety Analysis (JSA)

• Hazards Identified in Risk Assessments.

• Behavioural Observations.

• Observe job task looking at safe and at risk actions

• Complete STOP form enter into data base and action plans developed.

• Communicate findings and implement action program.

• Audit and evaluate progress.

Process of Behaviour Based Safety

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Behavioural Observation Sheet

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STOP Feedback

• Remember participations is voluntary.

• Listen to disagreements.

• Respect their position and find points you can agree on.

• You may not have all the answers? Don’t act like you do.

• Prioritise and act upon findings.

• Communicate actions.

Behaviour Change

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Resistance/Pitfalls • Top Management – buy in.

• Controlled outside the organisation.

• Big brother blame culture.

• Just another management initiative program.

• Discipline of everyone.

• Poor communication.

• Start and finish.

• Failed program loss of credibility.

Behavioural Safety Program

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Behavioural Safety

The Meerkat Way

Video on inter-dependent safety

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