Best Practices for Migrating Previous Versions of Cisco ... Connection 12.0 Smart ONLY Cisco Emergency Responder 12.0 Smart ONLY ... Training 📖 [email protected] [email protected]

Best Practices for Migrating Previous Versions of Cisco Unified Communications Manager (CUCM) to Version 12.0

Baha Akman, Technical Leader [email protected]

BRKUCC-2011

2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

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Advanced Services

BRKUCC-2011

(YOU)

Call Control TigerTeam

Solution Validation Services

TAC

Engineering

Thank You!

Revised Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service Document on CCO

Upgrade Simplification Initiative (James Arias)

Advanced Services (NCEs, Architects)

BRKUCC-2011 Attendees

Call Control Tiger Team

Engineering

SVS

TAC

4BRKUCC-2011

Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201.html


Previous Sessions for various CUCM Versions

To CUCM 9.X Ping me on Spark for this deck

BRKUCC-2011 - Best Practices for Migrating Previous Versions of CUCM to CUCM 9.X (2012 San Diego & 2013 Orlando)

To CUCM 10.X ciscolive.com On-Demand Library

BRKUCC-2011 - Best Practices for Migrating Previous Versions of CUCM to version 10.5 (2014 San Francisco)BRKUCC-2012 - Best Practices for Migrating Previous Versions of Cisco Unified Communications Manager (CUCM) to CUCM 10.X (2015 Milan)

To CUCM 11.X ciscolive.com On-Demand Library

BRKUCC-2011 - Best Practices for Migrating Previous Versions of CUCM to version 11 (2015 San Diego & 2016 Berlin & 2016 Las Vegas & 2017 Berlin)

5

Reference

BRKUCC-2011

Cisco Live Access Sessions On-demandhttp://www.ciscolive.com/global/

1. Session Objectives and Scope

2. CUCM Licensing Overview and Foundations of Smart Licensing

3. CUCM Upgrade/Migration Methods and Tools

4. Platform Support and Migration

5. Overview of System Level Upgrade Planning

6. System Preparation and Optimizing CUCM Upgrades

Agenda

Session Objectives and Scope

1


Session Highlights

Prime License Manager CUCM 9,10,11

CUCM 12.0+ Smart LicensingCUCM Licensing

Direct Standard Upgrade (SU aka L2)

Direct Refresh Upgrade (RU)CUCM Upgrades

Automated process with Prime Collaboration Deployment

Best Practices to optimize the upgrade and migration tasks

Prime Collaboration Deployment (PCD)

Optimizing Upgrades

8BRKUCC-2011

2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 9

Session Scope

Platform conversion from bare metal CUCM to virtualized CUCM 12.0

Upgrade or migrate to CUCM 12.0

System level approach

1 Bare Metal CUCM Virtualized CUCM 12.0

2 Virtualized CUCM Virtualized CUCM 12.0

BRKUCC-2011

Compatibility Information for Cisco Unified Communications Manager Release 12.0

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/12_x/cucm_b_compatibility-matrix-cucm-imp-12x.html

CUCM Licensing Overview and Foundations of Smart Licensing

2


License Management by CUCM Release

CUCM Version 5.0-8.6 9.0-11.5 12.0 and later

License Management Publisher ELM/PLM Cisco Smart Software Manager (CSSM)

Focus of this section of the presentation

(Smart Licensing, CSSM and CUCM)

CU

CM

ST

AT

US

SM

AR

T A

GE

NT

S

TA

TU

S

BRKUCC-2011

Unified Communications Licensing Availability by Release

https://communities.cisco.com/docs/DOC-57172

Smart Licensing Overview


Smart Licensing Requirements for CUCM 12.0

Smart Account Structure

(Account/Roles)

Smart License Enabled Products

Deployment Model

CER

1 2 3

BRKUCC-2011


1.Smart Account Structure: Smart Account

Create or get access to Smart Account

(e.g. abc.com, xyz.com, etc.)

Design Smart Accounts Structure

Create Virtual Accounts and Define/Assign

Roles

Account Description and Usage Examples

Smart AccountAccount that represent a company (domain

based)

abc.com, xyz.com, etc.

Virtual Account

Sub-Account to Smart Account

Represent different departments of the main

Smart Account or organization

Where product registers to

Where license are assigned to

Equal to an instance of ELM/PLM

Geographical locations,

departments, product

types, etc.

E.G. Virtual Account collaboration have X,Y, Z, etc. quantity of collaboration licenses and where all

Smart Licensing enabled collaboration products will register to

Top Level:

Smart Account = abc.com

Sub Level:

Virtual Account = Collaboration

Sub Level:

Virtual Account = Infrastructure

ACCOUNT

BRKUCC-2011


1.Smart Account Structure: Roles

Create or get access to Smart Account

(e.g. abc.com, xyz.com, etc.)

Design Smart Accounts Structure

Create Virtual Accounts and Define/Assign

Roles

Top Level:

Smart Account Admin = Manager1

Smart Account User = TeamLead2 (view)

Sub Level for Collaboration Virtual Account:

Virtual Account Admin = TechLead3

Virtual Account User = Engineer4

Roles PrivilegesVisibility/Typical

Assignment

Smart Account

Administrator

Highest level account that can create

accounts and roles at the Smart

Account level and Virtual Account level

Managers and admin of the

Smart Account

Smart Account UserView level at the Smart Account level

and Virtual Account level

Viewers of the Smart Account

Virtual Account

Administrator

Manage properties of the assigned

Virtual Account

User can register and view licenses

specific to the assigned Virtual

Account

Lead engineers

Virtual Account User

View properties of the assigned

Virtual Account

User can register and view licenses

specific to the Virtual Account

Deployment engineers

ROLES

BRKUCC-2011

2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 16BRKUCC-2011

2.Smart License Enabled Collaboration Products

Collaboration Products Version Licensing Mode

Cisco Unified Communications

Manager12.0 Smart ONLY

Session Management Edition 12.0 Smart ONLY

Unity Connection 12.0 Smart ONLY

Cisco Emergency Responder 12.0 Smart ONLY

Cisco Unified Communications Manager

Express11.0 Hybrid

Cisco Unity Express Virtual June 2017 Smart ONLY

vCUSP 9.0 Smart ONLY

vCUBE Current Hybrid


3.Smart Licensing Deployment Models

Smart Software Manager Satellite (Overview, User Guide, Installation Guide, Data Sheet)

https://www.cisco.com/c/en/us/buy/smart-accounts/software-manager-satellite.html

Ea

se

of

us

eS

ec

uri

ty P

oli

cy

1

Direct cloud accessCisco product sends usage information directly over the internet. No

additional components are needed.

2

Direct cloud access through an HTTPs proxy Cisco Products send usage information over the internet via a Proxy Server

Smart Call Home Transport Gateway (Free VM Download) or off-the-shelf Proxy

(such as Apache).

3

Mediated access through an on-premises collector connectedCisco Products send usage information to a local connected collector, which

acts as a local license authority. Periodically, an exchange of information will be

performed to keep the databases in sync.

4

Mediated access through an on-premises collector disconnectedCisco Products send usage information to a local disconnected collector, which acts

as a local license authority. Once a month, an exchange of human readable

information will be performed to keep the databases in sync.

Dir

ect clo

ud

acce

ss

or

via

HT

TP

Pro

xy

Acce

ss th

rou

gh

on

-pre

mis

es s

ate

llite

Monthly Inventory Update

Smart Software Manager satellite

Cisco Software Usage

CSSM Portal

Gateway

Router

UxCN

CER

Cisco UCM

Device Name Usage

Cisco Smart Software Manager

Unified Communication Manager

Transport Gateway

Offline

Manage Licenses


Smart Licensing vs ELM/PLM

Cisco Smart

Software Manager

satellite

(Optional)

Cisco

Smart

Software

Manager

(CSSM)

cisco.com

CUCM

CUC

CERCER

CUCM

CUC

CERCER

CUCM

CUC

CERCER

StandaloneELM/PLM

Product

Version

ELM 9.X

(Bare Metal or

Virtualized)

PLM 10.X

(Virtualized)

PLM 11.X

(Virtualized)

CUCM 9.X

/ CUC 9.X

Yes Yes Yes

CUCM 10.X

/ CUC 10.X

Yes w/ License

Definition (1 or 2)

Yes Yes

CUCM 11.X

/ CUC 11.X

Yes w/ License

Definition (2)

Yes w/ License

Definition (3)

Yes

CER 10.X No Yes Yes

CER 11.0 No Yes w/ License

Definition (3)

Yes

1. License Definition for ELM 9.1 = elm_LicenseDef_9_1_v1.cop.sgn

2. License Definition for ELM 9.1 = elm_LicenseDef_9_1_v2.cop.sgn

3. License Definition for PLM 10.0 = license-def-11-for-PLM-10x.def

9.X 10.X 11.X 12.0+

BRKUCC-2011

Co-resELM/PLM

CUCM

CUC

PLM

PLM


Cisco Smart Software Manager Satellite Overview

Free installation package is available in an ISO Format

ISO

Cisco Smart Software Manager Satellite

Centos 7

Receiver

LCS

Minimum System Requirements(Customer Provided):

200 GB Hard Disk

8 GB Memory

4 vCPUs

Download Smart Software Manager Satellite (Release 4.2.0)

https://software.cisco.com/download/release.html?i=!y&mdfid=286285506&softwareid=286285517&release=4.2.0&os=Linux

Air Gap

Registration request File

Authorization response file

HTTPS

Manual Sync

HTTP/S

Cisco Smart Licensing Messages

Network Sync


Smart Licensing Pre-Sales and Post-Sales Support

Smart

Account

White

Glove

Global License Organization

(GLO)

Reference

Licensing and Smart Account Questions

Task specific real-time hands on walk-through of Cisco Software Center

General how to and issue resolution on Smart Account and Smart Licensing creation and management

Smart Demo license provisioning

Assigning orders/licenses/PAKs to Smart Accounts

Hands on, White Glove Smart Account Support

Real-time hands on walk-through of Cisco Software Center

Live instructions on Smart Account creation and management

Assigning a Smart Account to an order.

Using Cisco Smart Software Manager (CSSM) with Smart Software Licenses

Specific topics, questions, advice, or situational expertise

20

Prerequisite

Training

[email protected]

[email protected]@cisco.com


http://cisco.com/tac/caseopen

Technology Voice Communications Manager > Communications Manager Install / Upgrade

Problem Area Licensing

Web - Cisco TAC Support Case Manager

mailto:[email protected]:[email protected]:[email protected]://cisco.com/tac/caseopen


CUCM Licensing Grace Periods pre CUCM 12.0

Grace

Period

Behavior when license is exceeded

CUCM 9.X-11.0 60 License Overage:

System function normally

Existing phones cannot be de-provisioned

Additional phones cannot be provisioned

CUC 9.X-10.5 60 Expire:

System will not take calls

Users cannot retrieve messages

Additional users or mailboxes cannot be provisioned

CUC 11.0 60 Expire:

System will take calls

Send or receive voicemails

Additional voicemail boxes can not be provisioned

CER 10.X-11.0 60 License Overage:

Responder system stops tracking and updating the phone

Location

License

Manager API

License

Manager API

License

Manager API

CER

21BRKUCC-2011

http://images.search.yahoo.com/search/images/view?back=http://images.search.yahoo.com/search/images?p=certificate&ei=UTF-8&fr=yfp-t-501&x=wrt&w=400&h=311&imgurl=www.ozevillage.com.au/postoffice/images/certificate_demo.jpg&rurl=http://www.ozevillage.com.au/postoffice/certificate_demo.asp&size=36.8kB&name=certificate_demo.jpg&p=certificate&type=jpeg&no=5&tt=810,810&oid=6d049e3d71244d92&ei=UTF-8


Smart Licensing Grace Periods CUCM 12.0 90 DAYS

BRKUCC-2011 22

Registration

Status

Authorization

Status

Evaluation Period

(90 days)

Overage Period

(90 days)

Enforcement

No MACD

Unregistered or

Registration

Expired

Evaluation Mode Count Down Starts

after first License

required Provisioning

NA No

Unregistered or

Registration

Expired

Evaluation Expired 0 days NA Yes

Registered or

Unregistered or

Registration

Expired

No Licenses in Use NA NA No

Registered Authorized NA NA No

Registered Out of Compliance

(OOC)

NA Overage period starts Yes after overage

period expires

Registered Authorization Expired NA Overage period starts Yes after overage

period expires

* Smart License Registration details for CUCM 12.0 are in the Appendix

1

2


License Manager Versions and Builds

Version Build

11.5(1)SU2 11.5.1.12900-5

11.5(1)SU1a 11.5.1.11900-5

11.0(1) 11.0.1.10000-2

10.5(2) 10.5.2.10000-6

10.5(1) 10.5.1.10000-9

Co-resident: same

build as CUCM

Standalone: Different

build as CUCM

License Manager

Enterprise License Manager (ELM)

9.0 9.1

Prime License Manager (PLM)

10.X-11.X

Version Build

Same as CUCM Same as CUCM

e.g. 9.1(2) SU3 9.1.2.13900-10

Reference

ELM is built into CUCM ISO

PLM is built into CUCM ISO or installed as independent / Standalone Deployment with its own Bootable ISO

23BRKUCC-2011


Export Compliance License Requirement with PLM

LIC-CUCM-ENC

0$ Cost SKU

E-fulfillment via PAK

Offline via File

PLM 11.5(1)SU2

UPGRADE is

REQUIRED

BRKUCC-2011

Encryption License is ONLY Required for Mixed Mode

Release Notes for Cisco Prime License Manager, Release 11.5(1)SU2

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/11_5_1_SU2/releasenotes/cplm_b_release-notes-cplm-1151su2.html

Before you can upgrade to Standalone PLM 11.5(1)SU2from the versions below:

You must first Install ciscocm.elm.switchversion.V1.k3.cop.sgn

11.5.1.11900-411.5.1.11900-511.5.1.12001-111.5.1.12001-2

BEFORE Upgrading TO

CUCM 10.5(2)SU6+

CUCM 11.5(1)SU3+

PLMStandalone


Export Compliance License Requirement with CUCM 12.0

Cisco Validates the Customer during Smart Account Creation Process Enables the Account For Export Functionality

When you generate a token for registering CUCM with CSSM/Satellite, the Allow export-controlled functionality on the products registered with this token option will be checked by default.

CUCM License Usage


CUCM License Usage

User1

Device2

Extension mobility users: No license

Extension mobility user with Unified Mobility (SNR): UCL Basic license

Device without Owner User ID association: UCL

Based on the device

E.g. Public space phones, shared workspace phones, etc.

User/ Device3

Device with Owner User ID association: UCL or CUWL

Based on the model of device and the number of devices assigned to the user

I.e. 1- 2 devices: UCL, 3 -10 devices: CUWL

TelePresence4 TelePresence (TP) device

E.g. CTS, MX, SX, TX, etc.

List of devices and associated license are in the appendix

BRKUCC-2011CUCM Licensing

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100101.html#CUCM_RF_UCAE0263_00


Collaboration License Substitution within CSSM

CUWL Pro

CUWL-STD

UCL Enhanced Plus

UCL Enhanced

UCL Basic

UCL Essential

CUWL STD

UCL Enhanced Plus

UCL Enhanced

UCL Basic

UCL Essential

UCL Enhanced Plus

UCL Enhanced

UCL Basic

UCL Essential

UCL Enhanced

UCL Basic

UCL Essential

UCL Basic

UCL Essential

Cisco

Smart

Software

Manager

(CSSM)

BRKUCC-2011

Reference


Device and Owner User ID AssociationDevice > Phone > Device Name

Device with Owner User ID field configured potentially uses less licenses

- I.E. Extension mobility user with Unified Mobility feature and a phone uses one license

- I.E. Multiple phones with the same Owner ID field

Owner User ID Field:

- CUCM 9.1(1a) or earlier: User or None

- CUCM 9.1(2) or later: User or Anonymous

Previous Methods:

- BAT, Run SQL via CLI, UDS and AXL

- Links in the Appendix

Recommend to perform this task before upgrading to CUCM 9.X or later

BRKUCC-2011

Cisco Device Assignment Tool (DAT)


Cisco Device Assignment Tool (DAT)

CUCM

6.X-9.1

CUCM

10.X-11.X

Device Name OwnerUserID CUCM Version

SEP123456789012 None 9.1(1a) or earlier

SEP098765432109 Anonymous 9.1(2) or later

Device Name OwnerUserID

SEP123456789012 UserX

SEP098765432109 UserY

Search for Unassigned

Phones via AXL per CUCM

cluster

Match Users to Unassigned

Phones based on 3 defaults and 4 optional rules

Assign Owners (OwnerUserID) to

Phones

Pre-upgrade or post-upgrade of CUCM 9.0 and later releases

Align OwnerUserID to IP Phones for User Based Licensing (CUCM 9.0 and later releases).

Windows PC (7 and later) or Apple Mac (OSX 10.8 and later) Java application

31

Device Assignment Tool

BRKUCC-2011

Latest Device Assignment Tool 11.5

Downloads Home > Products > Unified Communications > Call Control > Unified Communications Manager (CallManager) > Unified Communications Manager Version 10.5 > Unified Communications Manager / CallManager / Cisco Unity Connection Utilities-DAT

https://software.cisco.com/download/release.html?mdfid=285963825&flowid=77896&softwareid=282204704&release=DAT&relind=AVAILABLE&rellifecycle=&reltype=latest


Cisco Device Assignment Tool (DAT)Reference

DAT(UdatApplication.jar)

Based on sequence of 7 rules or manually edited xls file

BRKUCC-2011


Smart Licensing Reference Links Smart Account Information

http://cisco.com/go/smartaccounts

Smart Licensing Information http://cisco.com/go/smartlicensing

Smart Licensing and Smart Accounts FAQ for Partners, Distributors and Customers https://communities.cisco.com/docs/DOC-64078

Simplifying the Cisco Software Experience Training https://communities.cisco.com/docs/DOC-56985

Smart Accounts and Smart Licensing On-Demand Training Materials https://communities.cisco.com/docs/DOC-68582

Request a new Sales Software Training Session at the time of your choosing https://www.ciscofeedback.vovici.com/se/7FAD612023A8BF7E

Operational Exchange Community (search) https://ucrm-cisco.force.com/OperationsExchange/s/

CUCM 12 Licensing Changes https://communities.cisco.com/message/274035

33

Reference

BRKUCC-2011

http://cisco.com/go/smartaccountshttp://cisco.com/go/smartlicensinghttps://communities.cisco.com/docs/DOC-64078https://communities.cisco.com/docs/DOC-56985https://communities.cisco.com/docs/DOC-68582https://www.ciscofeedback.vovici.com/se/7FAD612023A8BF7Ehttps://ucrm-cisco.force.com/OperationsExchange/s/https://communities.cisco.com/message/274035

CUCM Upgrade/Migration Methods and Tools

3


Sample CUCM Versions and BuildsReference

CUCM Version CUCM Build Numbering Convention

12.0(1)SU1 12.0.1.21900-7(A.B.C.XYzzz-x)

(A) Major version (License)

11.5.1.10000-6

(B) Minor version (Long Life Release)

11.5.1.10000-6

(C) Maintenance release (Patch and/or Features)

11.5.1.10000-6

(X) Build (Patch)

11.5.1.10000-6

11.5.1.20000-5 (example)

(Y) FCS:0, ES or SU: 1-9

11.5.1.10000-6 (FCS)

11.5.1.12900-21 (ES or SU look at last three digits)

(zzz) FCS:000, ES: 001-899, SU: 900-999

11.5.1.10000-6 (FCS)

11.5.1.11001-5 (ES) (example)

11.5.1.12900-21 (SU)

12.0(1a) 12.0.1.11001-2

11.5(1)SU3b 11.5.1.13902-2

11.5(1)SU3a 11.5.1.13901-3

11.5(1)SU1 11.5.1.11900-26

11.5(1) 11.5.1.10000-6

11.0(1a)SU3a 11.0.1.23901-1

11.0(1a)SU2 11.0.1.22900-14

11.0(1a)SU1 11.0.1.21900-11

11.0(1a) 11.0.1.20000-2

11.0(1) 11.0.1.10000-10

10.5(2)SU6a 10.5.2.16901-1

10.5(2)SU5 10.5.2.15900-8

https://www.cisco.com/cisco/support/notifications.html


Separate CUCM & Unity Connection 12.X

CUCM & Unity Connection

7.X-11.5 ISO

CUCM 12.X ISO

UCSInstall_UCOS_12.0.1.21900-7.sgn.iso

Unity Connection 12.X ISO

UCSInstall_CUC_12.0.1.21900-10.sgn.iso

BRKUCC-2011

Upgrade Methods and Tools


Upgrade Method

CUCM 12.0

CUCM 7.1(3/5)

CUCM 8.X

CUCM 6.1(5)

CUCM 9.XApp

lian

ce

CUCM 9.X

CUCM 10.X

CUCM 8.X

CUCM 11.XVir

tualiz

ed

What Upgrade Method?

BRKUCC-2011


Upgrade Methods and Tools Unified CM OS

Upgrades

Method

Direct Standard Upgrade

Direct Refresh Upgrade

PCD Upgrade

PCD Migrate

DSU

DRU

PCDU

PCDM

Prime Collaboration Deployment (PCD) Upgrades and Migrations

Unified CM OS Admin Upgrades

Native and embedded tool

External tool (virtual machine)

BRKUCC-2011


Unified CM OS Admin Types of Upgrades

Unified CM OS Admin

SU

RU

Standard Upgrade (formerly called L2 Upgrade): Appliance/Virtual to Appliance/Virtual model

Low complexity with possible shortest downtime

Between CUCM versions with the same major Linux versions

(e.g. CUCM 10.0 to 11.0 or CUCM 10.0 to 11.5)

RU (Refresh Upgrade): Appliance/Virtual to Appliance/Virtual model with major Linux version change (starting with RHEL 5)

Medium complexity with possible longer downtime

(e.g. CUCM 8.6 to 11.5 or CUCM 9.1 to 11.5)

BRKUCC-2011


SU versus RU Upgrade

Active partition is running while application is upgraded on the inactive partition

Low downtime since upgrade can be done while system is functioning

SU Upgrade

Server is down while application is upgraded

Higher downtime since upgrade cannot be done while system is functioning

Upgrade timing is equal or greater then fresh installation of CUCM

RU Upgrade

Detailed SU and RU upgrade process are in the appendix

BRKUCC-2011


CUCM Upgrade and Reboot Options (DSU & DRU)

CUCM Publisher

CUCM Subscriber

CUCM 12 Upgrade

ISO

Active Partition (CUCM 11)

Inactive Partition (CUCM 10)

CUCM Publisher

CUCM Subscriber

1

2 Active Partition (CUCM 11)Inactive Partition (CUCM 10)





Publisher node MUST be Upgraded first

Switchover options depends on the collaboration product

CUCM Publisher can be switched over before Subscriber(s) Upgrade Startup

DRU Only Switchover IM&P Publisher after CUCM Cluster Database Replication Completes

CUC Publisher must NOT be switched over before Subscriber Upgrade Completes

BRKUCC-2011

Automatically switch versions if the upgrade is successful (yes/no):


Switchover Reboot Methods

CUCM

Upgrade Type Switchover

MethodReboot Options

Standard Upgrade

Automatic Automatically reboot and Switch to the new version after

upgrade completes successfully.

ManualDo not reboot and Switch to new version after upgrade

completes successfully

Refresh Upgrade

Automatic

Refresh Upgrade reboots at the start of Upgrade.

Remain in the Upgraded version after upgrade completes

successfully.

ManualAutomatically reboot and Switch back to the previous version

after Refresh upgrade completes successfully.

* PCD always Initiates Upgrades in Manual mode. PCD creates a separate Manual Switchover task if the Automatic Switchover option is selected within the Upgrade Wizard.

43

CUCM + IM&PRecommended

BRKUCC-2011


SU and RU Upgrade Decision Tree

Existing CUCM cluster being upgraded

Upgraded CUCM cluster

NO

Upgrade to same major RHEL

version

Perform a

RU Upgrade

Perform a

SU Upgrade

YES

L2

SU

CUCM

Version

VOS

RHEL Release

5.1(x) & 6.X RHEL 3 Update 8

7.0(1) RHEL 4 Update 4


7.1(3) & 8.0(x) RHEL 4 Update 7

8.5 RHEL 4 Update 8

8.6* RHEL 5 Update 5

9.X RHEL 5 Update 7





12.0(1) CentOS 6 Update 8

* RU starts with CUCM 8.6 or RHEL 5 for CUCM.

Reference

RU

RU

RU

SU

SU

SU

BRKUCC-2011

RU Boundary

CUCM 12.0 Deprecated Phones


CUCM 12.0 CUCM 11.5

Deprecated Phone Models 7921, 7970 and 797112 S, 12 SP, 12 SP+, 30 SP+, 30

VIP, 7902G, 7905G, 7910,

7910G, 7910+SW, 7910G+SW, 7912G,

7920 and 7935

* Phones will NOT register to CUCM

Starting Upgrade to 11.5 or

12.X

Login After Upgrade Add Deprecated Phone After

Upgrade

Notification Warning in Upgrade Status fieldWarning banner in CCM Admin

when these phones are in the

databaseAdd action fails

Remediation Upgrade phone modelsDelete these phones out of the

database

Only add supported models of

phones

46

CUCM Deprecated Phone Models

BRKUCC-2011

7940 & 7960 Phones

are still supported


CUCM 12.0 Deprecated Phone Models

Field Notice

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/deprecated_phones/cucm_b_deprecated-phone-models-for-1201.html

Phones (17 models) will not be able to register to CUCM 12.0

Check phone models for support and migrate IP phones using Endpoint Refresh Tool - Migration FX before upgrading to CUCM 11.5

Free Migration FX software for 1 year with a Cisco TMP of 100 78XX/88XX IP phones

(L-CP-MGFX-PROMO=)

Free Trial Version of MigrationFX (up to 50 phones) from UnifiedFX

47BRKUCC-2011

Endpoint Refresh Tool - Migration FX

http://refreshcollab.cisco.com/webportal/66/Endpoint%20Refresh%20Tool 3

https://www.cisco.com/cisco/support/notifications.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/deprecated_phones/cucm_b_deprecated-phone-models-for-1201.html


Upgrade Methods and Tools PCD

Upgrades

Method

Direct Standard Upgrade

Direct Refresh Upgrade

PCD Upgrade

PCD Migrate

DSU

DRU

PCDU

PCDM

Prime Collaboration Deployment (PCD) Upgrades and Migrations

Unified CM OS Admin Upgrades

Native and embedded tool

External tool (Virtual Machine)

BRKUCC-2011

PCD Upgrades and Migrations


PCD Upgrades and Migrations

Prime Collaboration Deployment

U

M

Direct Upgrade (SU and RU)

Migrate existing clusters

Simple same network settings (IP addresses and/or hostnames)

Network new network settings (IP addresses and/or hostnames)

BRKUCC-2011

Prime Collaboration Deployment Updates 12.1(1)

https://software.cisco.com/download/release.html?mdfid=286313357&flowid=83208&softwareid=286287305&release=12.1(1)&relind=AVAILABLE&rellifecycle=&reltype=latest


Prime Collaboration Deployment (PCD) PCD is a VMware vApp used for management of Cisco

collaboration applications:

- CUCM

- CUC

- CUP / IM&P

- CUCCX

Management tasks (Upgrade, Switch Versions, Server Restart, Readdress, Install and Migrate) are based on collaboration application and version of the application

VMware vApp is pre-configured virtual machine with OS and PCD application (1.5GB)

pcd_vApp_UCOS_12.1.1.10000-4_vmv7_v1.2.ova

PCD OVA containing preinstalled app ships as part of UCM media kit

Bootable ISO Available via PUT or TAC (NOT posted on CCO)

Update ISOs are Posted on CCO

CUCM 6.X

CUCM 7.X

CUCM 8.X

PCD

ESXi Hosts

CUCM 9.X

MCS Migrate Example

51BRKUCC-2011


Prime Collaboration Deployment CUCM Capabilities

PCD

CUCM ClusterCUCM 12

Upgrade ISO

Upgrade Cluster

CUCM Cluster

Migrate Cluster

CUCM Cluster

CUCM Cluster

Restart

CUCM Cluster

Cluster Discovery

CUCM Cluster

Switch Version

CUCM ClusterCUCM 12

Upgrade ISO

Fresh Install

CUCM Cluster

Readdress

Host1/IP1

Host2/IP2

BRKUCC-2011

PCD 12.1(1) Administration Guide:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pcdadmin/12_0_1/cucm_b_pcd-admin-guide-1211.html


PCD Capabilities for other Collaboration Applications

IM&P Presence

CUCCX

Reference

Unity Connection

BRKUCC-2011


PCD 12.1 Environment Requirements

PCD

PCD 12.1

vCPU2

(2000Mhz)

vRAM 4GB

vDisk 80GB

Guest OSCentOS 6

(64)

vNIC Adapter VMXNet3

OVA

ESXi Version

to run PCD on

5.0U1

5.1

5.5

6.0

6.5

ESXi Host API

version

Support

ESXi Host License Requirement

5.5 Cisco UC Virtualization Foundation (appears as Foundation

Edition in vSphere Client)

Cisco UC Virtualization Hypervisor Plus 6.0 or higher

VMware vSphere Standard Edition, Enterprise Edition, or

Enterprise Plus Edition

Evaluation mode license (for example, for lab deployments and not

production use)

6.0

6.5

Increase vCPU & vDisk as neededBRKUCC-2011 Upgrade PCD to latest version First


PCD Features Overview

PCD and VMware ESXi communication

- ESXi host root credential no longer required

- w/ PCD 11.5(2) Host and Virtual Machine privileges are sufficient

- NFS mounts PCD /fresh_install directory

- ESXi API Support Required 5.5,6.0,6.5

- ESXi License Requirements

- Data center or server team coordination

PCD

Virtualized CUCM 12.X

VMware vSphere ESXi

Host

/upgrade/fresh_install

ucsinstall*.iso,*cop.sgnbootable*.iso

sftp

ftp/sftp

55BRKUCC-2011

ExternalFile Server


PCD Features Overview Cont.

PCD and CUCM communication

- CUCM OS admin credentials required

- PCD Installs ciscocm.ucmap_platformconfig.copduring Discovery and certain PCD Tasks such as Migration / Data Export

- Platform SOAP API for certain PCD Tasks such as Restart, Upgrade, Switch Version

- Requires Platform SOAP Services to be activated on CUCM 8.6 on all Nodes

PCD

CUCM

Ssh/sftp

NEW

PCD

10.5(2)

HTTPs

Platform SOAP

API

56BRKUCC-2011




- Static NAT support with PCD 10.5(2)+

- PCD Behind NAT

- CUCM Behind NAT

- PAT not enough need 1 to 1 Static NAT

PCD

10.1.1.10CUCM

192.168.1.2

outside inside

Set PCDs NAT IP when it resides

behind a NAT Router (Inside)

10.1.1.10Source CUCM

192.168.1.2

outside inside

PCD

Dest. CUCM10.1.1.11

57BRKUCC-2011

2018 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2011 58



- Static NAT support with PCD 10.5(2)+

- PCD Behind NAT

- CUCM Behind NAT

- PAT not enough need 1 to 1 Static NAT

PCD

10.1.1.10

outside

Source CUCM192.168.1.2

outside

CUCM192.168.1.2

inside

10.1.1.10

inside

Dest. CUCM10.1.1.11

PCD




- Remote SFTP Support for Upgradesor COP file Installs

- Multi SFTP Server Support

PCD

HTTPs

Platform SOAP

API

sftp

sftp

SFTP Server in DC1

SFTP Server in DC2

59BRKUCC-2011


This MUST match with the

pre-provisioned ESXi NFS

Datastore Name


PCD Remote File Support for Migration / Fresh Install

- Remote NFS Datastore Support

- Datastore(s) Must be pre-provisioned on ESXi host(s)

- Edit New UC Cluster / Migration Destination Cluster Nodes

- Change the SFTP Server Assignment

PCD

VMware vSphere

ESXi Host

ExternalFile Server

in DC1

ExternalFile Server

in DC2

Add the NFS Datastore(s) to ESXi Hosts First

VMware vSphere

ESXi Host

2018 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2011 61



- SFTP Server Details must be assignedto each CUCM Node

- Default is localhost = PCD Local Folder

- /upgrade

- /fresh_install

PCD

HTTPs

Platform SOAP

API

sftp

sftp

SFTP / NFS Server in DC1

VMware vSphere

ESXi Host

VMware vSphere

ESXi Host

SFTP / NFS Server in DC2

When Editing New UC Cluster /

Migration Destination Cluster

Nodes NFS Datastore Options

will be given


PCD Assisted Upgrades and Migrations

Prime Collaboration Deployment

U

M

Simple Migration: Same network settings (IP addresses and/or hostnames)

Network Migration: New network settings (IP addresses and/or hostnames)

PCD Upgrade (Virtual to Virtual)

From CUCM Version Target CUCM Version

8.6(1),8.6(2),9.0.(1),9.1(1),9.1(2),10.0(1),

10.5(1),10.5(2),11.0(1),11.5(1)

10.X, 11.X or 12.0

PCD Migration (Physical to Virtual)

From CUCM Version Target CUCM Version

6.1(5),7.1(3),7.1(5),8.0(1),8.0(2),8.0(3),

8.5(1),8.6(1),8.6(2),9.0.(1),9.1(1),9.1(2)

10.X, 11.X or 12.0

BRKUCC-2011


PCD Migration Task Overview

CUCM on MCS or

Virtualized

Virtualized CUCM 12.0

Bare metal CUCM to virtualized CUCM (P2V)

- Installs ciscocm.ucmap_platformconfig.cop & ciscocm.migrate-export-vX.Y.cop file to the source servers to export data

- Builds a new migration cluster (Manual Task Required to first deploy OVAs)

- Exports and Imports data

Same or different destination IP address and/or hostname

Source or Destination Migration Cluster can be behind NAT

Scheduled or immediate execution

PCD

Detailed step by step with screen captures are in the appendix (25 slides)

Sample Powershell Script in

Appendix**

63BRKUCC-2011


1. Discover Source CUCM Clusters

2. Add Target ESXi Hosts

3. Add CUCM Bootable ISOs to PCD SFTP Server (adminsftp user, fresh_install folder) or to External NFS Server

4. Deploy Empty CUCM VMs on the Target ESXiHosts using applicable OVA(s)

5. Define a Migration Destination Cluster

1. Map Source Nodes to Destination Virtual VMs

6. Add Migration Task

1. Choose Source UC Cluster

2. Choose Destination Cluster

3. Choose Migration Files (Bootable ISOs)

4. Schedule Start Time

CUCM 6.X

CUCM 7.X

CUCM 8.X

PCD

1

2

ESXiHost

4

3

PCD Migration Task Overview

Create CUCM

VMs via OVA

5

64BRKUCC-2011

Workstation

External File Server

http://rds.yahoo.com/_ylt=A2KJke68yKtNmSAAD02JzbkF;_ylu=X3oDMTBpY2Y5NXNiBHBvcwM2BHNlYwNzcgR2dGlkAw--/SIG=1j3gskf9v/EXP=1303132476/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=dvd+icon&ei=utf-8&fr=fptb-msgr&w=512&h=512&imgurl=icons.iconarchive.com/icons/iconhive/galactica/512/dvd-icon.png&rurl=http://www.iconarchive.com/show/galactica-icons-by-iconhive/dvd-icon.html&size=164KB&name=Dvd+Icon+|+Galac...&p=dvd+icon&oid=e92acc5b7f779b5a6ee55dbbb5ee7f1c&fr2=&no=6&tt=512000&sigr=129r421rh&sigi=11v9o5q5i&sigb=12dau2uje&.crumb=Yh5qmC.m1rW


PCD Considerations and Planning

Cisco UC Virtualization Hypervisor with older Cisco BE6K and BE7K

ESXi Support for Vmware APIs (Fresh Install, Migration Tasks)

Lab testing with or without NAT feature

Remember vSphere DRS (Distributed Resource Scheduler) is NOT Supported

Consider network traffic to and from PCD (NFS, SFTP)

PCD does not auto install SU/RU upgrade required COP file(s)

- ciscocm.version3-keys.cop.sgn

- ciscocm.refresh_upgrade_v1.3.cop.sgn

Inspect PCD logs via activelog tomcat/logs/ucmap/log4j/ucmap*.log

65BRKUCC-2011

PCD 12.1(1) Administration Guide:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pcdadmin/12_0_1/cucm_b_pcd-admin-guide-1211.html

CUCM Upgrade COP Files


CUCM Upgrade COP Files

CUCM YCUCM X

Current Version Target Version COP File Required

Upgrade Path


Virtualized CUCM to Virtualized CUCM 12.0

CUCM 12.0CUCM 9.X

CUCM 10.X

CUCM 8.6

CUCM 11.X

PCD Upgrade orUnified CM OS Admin

CUCM

CUCM Version Upgrade Type COP File(s)

8.6 RU ciscocm.version3-keys.cop.sgn (


Appliance (MCS) to Virtualized CUCM 12.0

CUCM 12.0

PCD Migration is recommended

Unified CM OS Admin upgrade will work for some situations

Access to Bootable ISO Media

CUCM 7.1(3/5)

CUCM 8.X

CUCM 6.1(5)

CUCM 9.X

PCD Migration

CUCM 12.0CUCM 8.6

CUCM 9.X Unified CM OS Admin Migrate

BRKUCC-2011

Ru

nn

ing

on

Ph

ysic

al M

CS


CUCM Upgrade Type and Upgrade MethodReference

CUCM on MCS

CUCM Version Upgrade Type Upgrade Method

6.1(5) NA PCD Migration

7.1(3/5) NA PCD Migration

8.X NA PCD Migration

8.6 RU PCD or Unified CM OS Admin Migration

9.X RU PCD or Unified CM OS Admin Migration

CUCM Virtualized

CUCM Version Upgrade Type Upgrade Method

8.6 RU PCD or Unified CM OS Admin Upgrade

9.X RU PCD or Unified CM OS Admin Upgrade

10.X SU PCD or Unified CM OS Admin Upgrade

11.X SU PCD or Unified CM OS Admin Upgrade

BRKUCC-2011

OVA Updates for Virtualized CUCM Upgrades


vSphereClient

CCO

OVA

UCS B200 M4

2

1

73

Cisco Virtual Template (OVA) File

Open Virtual Archive (OVA): Portable virtual appliance that defines configuration (memory, storage space, etc.) for a virtual machine and is a compressed version of OVF

Cisco will provide OVA files with Virtual Machine Hardware Version (VMV7) and VMV8on CCO for collaboration applications deployment

Always Deploy the latest OVA version and the highest available VMV version (8) that matches to ESXi version

Always Read the latest OVA ReadMe Files

https://www.cisco.com/web/software/283088407/118831/cucm.ova.README_10.5_Rev3.pdf

BRKUCC-2011

https://www.cisco.com/web/software/283088407/118831/cucm.ova.README_10.5_Rev3.pdf


Example of ESXi and Collaboration OVA Version

CUCM 12.0

Supported

ESXi Version

VMware Virtual

Machine Hardware

Version (VMV)

Recommended Cisco

OVA VMV Version

5.0U1 8 8

5.1 9 8

5.5 10 8

6.0 11 8

6.5 13 8

Collaboration

Application

Collaboration

Application Version

VMV Version Cisco

OVA Version

cucm_12.0_vmv8_v1.0.ova

CUCM 12.0 8 1.0


CUCM 10.5 8 2.0

Use matching collaboration application to OVA file especially with the new separated ISO files for CUCM, IM&P and CUC

E.g. cucm_12.0_vmv8_v1.0.ova and Bootable_UCSInstall_UCOS_12.0.1.21900-7.sgn.iso

VMV can be upgraded, but cannot be downgraded. Keep as high as VMV 8

BRKUCC-2011

Virtual Machine Compatibility

https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.vm_admin.doc/GUID-64D4B1C9-CD5D-4C68-8B50-585F6A87EBA0.html


CUCM 11 to CUCM 12.X Guest OS Change

VM Options CUCM 11.X CUCM 12.X

Guest OS RHEL 6 (64-bit) CentOS 6/7 (64-bit)

Shutdown CUCM

Change the Guest OS from RHEL 6 (64 bit) to CentOS 4/5/6/7 (64 bit)

ESXi 5.5 only has CentOS 4/5/6 and might need another change at CUCM 12.5

Should be done before CUCM upgrade

Upgrade to CUCM 12.X

BRKUCC-2011

CUCM 12.0 OVA Readme:

https://www.cisco.com/web/software/283088407/139512/cucm.ova.README_12.0.pdf


CUCM 8/9 to CUCM 10/11/12 Adapter ChangeVM Options CUCM 9.X CUCM 10.X/11.X/12.X

Guest OS 5 (32bit) RHEL 6 (64-bit)

CentOS 6 (64-bit)

Adapter Type Flexible VMXNet3

Changes CAN be done Prior to upgrading to CUCM 10+

Update to the latest VMware Tools First

CUCM VM must be Powered OFF

Check and upgrade Tools during power cycling under Options VMware Tools

Change Network adapter type from Flexible to VMXNET3

Automatic MAC: Edit VMX file in the VM machine directory. Instruction in link below

VMware vSphere PowerCLI for both automatic and manual MAC. Instruction in link below

Sample Powershell script in Appendix

Reference

NOT Compatible w/

RHEL 6 64-Bit

BRKUCC-2011

VMware Tools Upgrade Methods

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vmtools


CUCM 10.X 12.0 OVA vRAM / Memory Change

Product Scale

(users)

vCPU vRAM

(GB)

vDisk

(GB)

CUCM

10.X

10,000 4 6 1 x 110

7,500 2 6 1 x 110

2,500 1 4 1 x 80

1,000 2 4 1 x 80

Product Scale

(users)

vCPU vRAM

(GB)

vDisk

(GB)

CUCM

11.X

10,000 4 8 1 x 110

7,500 2 8 1 x 110

2,500 1 6 1 x 80

1,000 2 6 1 x 80

Shutdown CUCM

Increase vRAM Resources +2GB prior to upgrading to CUCM 12.0

No vRAM increase from 11.X 12.0

77BRKUCC-2011

CUCM 12.0 OVA Readme:

https://www.cisco.com/web/software/283088407/139512/cucm.ova.README_12.0.pdf


VMware Tools Update Reference

CUCM

OVA

Version

VM Options VMware Tools Tools

UpgradesCheck and upgrade Tools during power Cycling

8.X,9.X NOT checked

10+ Checked

Applicable to

CUCM Versions

When using VMware Tools

10.0, 10.5 or 11.0 10.0.0 or higher

(ESXi 5.5EP9 or 6.0EP05)

https://packages.vmware.com/tools/versions

CSCux90747 and CSCuz50894

Remediation Options

Upgrade to 10.5(2)SU4, 11.0(1)SU3, 11.5(1) or higher

Install VMwareTools2016c COP File (ciscocm.VMwareTools2016c.cop.sgn)

BRKUCC-2011

Check IT

ciscocm.VMwareTools2016c.cop.sgn COP File

https://software.cisco.com/download/release.html?mdfid=285963825&softwareid=282204704&release=COP-Files&relind=AVAILABLE&rellifecycle=&reltype=latest

https://packages.vmware.com/tools/versions


CUCM 7,500 Devices OVA Changes

CUCM 7500 8.5 8.6 9.0(1) 9.1 10.X 11.X 12.0

vCPU 2

(1300Mhz)

2

(3600Mhz)

2

(3600Mhz)

2

(3600Mhz)

2

(3600Mhz)

2

(3600Mhz)

2

(3600Mhz)

vRAM6GB 6GB 6GB 6GB 6GB 8GB 8GB

vDisk2 x 80GB 2 x 80GB 2 x 80GB 110GB 110GB 110GB 110GB

Guest OSRHEL 4 (32) RHEL 4 (32) RHEL 5 (32) RHEL 5 (32) RHEL 6 (64) RHEL 6 (64) CentOS 6 (64)

vNIC AdapterFlexible Flexible Flexible Flexible VMXNet3 VMXNet3 VMXNet3

VMwareTools

Auto UpdateNo No No No

Check and

upgrade Tools

Check and

upgrade Tools

Check and

upgrade Tools

Shutdown virtual machine (vm) and apply changes BEFORE upgrade

vCPU: Change Reservation values (Resources)

vRAM: Change Reservation values (Resources)

vDisk: NO Change Required (Optional)

vNIC: Change vNIC type. Instruction in the appendix and in OVA README files

Guest Operating System (OS): Change Guest OS and Version

optional

Reference

BRKUCC-2011


CUCM 10,000 Devices OVA Changes

CUCM 10000 8.6 9.0(1) 9.1 10.X 11.X 12.0

vCPU 4

(7200Mhz)

4

(7200 Mhz)

4

(7200Mhz)

4

(7200Mhz)

4

(7200Mhz)

4

(7200Mhz)

vRAM6GB 6GB 6GB 6GB 8GB 8GB

vDisk2 x 80GB 2 x 80GB 110GB 110GB 110GB 110GB

Guest OSRHEL 4 (32) RHEL 5 (32) RHEL 5 (32) RHEL 6 (64) RHEL 6 (64) CentOS 6 (64)

vNIC AdapterFlexible Flexible Flexible VMXNet3 VMXNet3 VMXNet3

VMware Tools

Auto UpdateNo No No

Check and

upgrade Tools

Check and

upgrade Tools

Check and

upgrade Tools

optional

Reference

Shutdown virtual machine (vm) and apply changes BEFORE upgrade

vCPU: Change Reservation values (Resources)

vRAM: Change Reservation values (Resources)

vDisk: NO Change Required (Optional)

vNIC: Change vNIC type. Instruction in the appendix and in OVA README files

Guest Operating System (OS): Change Guest OS and Version

BRKUCC-2011


OVA Changes and vDisk Clarifications

VMs with dual 80GB vDisk is supported with CUCM 9.X, 10.X, 11.X and 12.0

Primary 80GB vDisk on OVA is partitioned to host 2 versions of CUCM (active / inactive)

Secondary 80GB vDisk on OVA has the /common partition which hosts (activelog/inactivelog) This vDisk can be expanded with CUCM 10.X+ by simply Resizing the Virtual Machine

See CUCM COP Files for Upgrades Slide for Reference

Resizing Virtual Machine is supported

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#resize_vm

If you must change VM with single or dual 80GB vDisk to single 110GB vDisk

You Must Re-Deploy OVA, Rebuild CUCM

Consider PCD Migrationhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/11_5_1/replace/cucm_b_replacing-single-server-or-cluster-1151.html

81BRKUCC-2011

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#resize_vmhttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/11_5_1/replace/cucm_b_replacing-single-server-or-cluster-1151.html

Platform Support and Migration

4


Appliance to Virtualization Conversion

PCD Migration

CPU Memory NIC Storage

UC App

Server Hardware

VOS

ESXi 4/5/6 Hypervisor

UC App

VOS

UC App

VOS

UC App

VOS

1. Server platform selection

2. VMware ESXi requirements

3. Conversion of appliance to virtual machine or OVA Reference

Leverage Cisco Collaboration Virtualization formerly Docwiki

1

2

3

BRKUCC-2011

Unified Communications in a Virtualized Environment Docwiki

http://www.cisco.com/go/uc-virtualized


Flexible, but more Complex

Simpler, but PrescriptiveMore

More

UC on UCS

with fixed-configuration UC on UCS with

min specs

3rd-Party with

min specs

etc.

BE6000M

BE6000H

BE7000M

BE7000H

etc.

Tell me what to do I know what Im doingDo it for me

Tested Reference

Configurations (TRCs)

Specs-Based-

UCSBusiness Edition appliances

(Packaged Collaboration Solutions)

Turnkey IT

Traditional IT


Previous Sessions for UC on UCS Migration

BRKUCC-1903 - Migration and Co-Existence Strategy for Collaboration Applications in a Virtualized Environment (2014 San Francisco)

BRKUCC-2346 - UC on UCS Overview (2014 San Francisco)

BRKUCC-2936 - Deploying and Operating a Virtualized UC solution on UCS platform (2014 Milan)

85

Reference

BRKUCC-2011


2. VMware Requirements (Sample for CUCM)

vCenter Mandatory for

Spec-based

CUCM Version ESXi Version ESXi License

11.5 & 12.0 5.0 U1, 5.1, 5.5, 6.0 and 6.5 VMware vSphere Hypervisor

Cisco UC Virtualization Hypervisor

VMware vSphere Hypervisor Foundation

Cisco UC Virtualization Foundation, Standard, Enterprise or

Enterprise Plus

10.5(2) 4.0 U4, 4.1 U2, 5.0 U1, 5.1, 5.5, 6.0 and 6.5

9.1 4.0 U3, 4.1 U1, 5.0, 5.1, 5.5, and 6.0

Check for specific collaboration application and corresponding VMware version and license support

Upgrade to latest version of ESXi updates (VMware EOL~, 6.0U3 TLS 1.2 Support), but be mindful of other co-res applications specific requirements (e.g. Expressway)

BRKUCC-2011

Why

Should I

Upgrade

my ESXi?

TLS 1.2 TLS 1.1 TLS 1.0

ESXi 5.0/5.1

VMware Product Lifecycle Matrix https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf

ESXi

Version

End of Technical Guidance

(Cisco eoSupport)

5.0U1, 5.1 2018/08/24

4.0, 4.1 No Longer supported Upgrade !!


vCenter 6.5 and ESXi 6.5 Support

CUCM 12.0 OVA

OVA

ESXi Version vCenter

Version

6.5 6.5

vCenter or Direct

CUCM

Version

OVA File supporting vCenter & ESXi 6.5

10.5 cucm_10.5_vmv8_v2.0.ova

11.0 cucm_11.0_vmv8_v1.1.ova

11.5 cucm_11.5_vmv8_v1.1.ova

12.0 cucm_12.0_vmv8_v1.0.ova

Updated OVA files required if deploying directly to ESXi 6.5 Hosts or using vCenter 6.5 even if managed ESXi hosts are 6.0 or below

BRKUCC-2011



3. Conversion of Appliance to Virtual Machine or OVA

MCS

Server

Model

Maximum

Number

of Phone

OVA

Deployment

Size

vCPU

7845-I3 or

earlier

10000 10000 4

7845-I3 or

earlier

7500 7500 2

7845-I2/H2

or earlier

7500 7500 2

7825-I5 or

earlier

1000 2500 2

7825-I5 or

earlier

1000 1000 2

7816-I5 or

earlier

500 1000 2

7828-I5 or

earlier

500 1000 2

Smaller MCS server converts to a standard 2500 device OVA or restricted performance CPU OVA on CUCMBE 6K

MCS and C series both has similar direct attached storage (DAS)

Storage option for redundancy: FC SAN

Restricted performance CPU (CUCMBE 6K)

OVA

BRKUCC-2011

Reference


Appliance versus Virtualization Support

Feature Appliance Virtual

Music on Hold (live source) USB audio (unicast and

multicast)

IOS or Barix (multicast only) *

Install and upgrade error logs USB Virtual serial port

Answer file (platformConfig.xml) USB Virtual floppy

UPS via USB APC UPS via USB UPS on UCS/ESXi

Back up Tape Secure ftp

eToken encryption key USB on client and not server USB on client and not server

SMDI Serial port NA

Take these support considerations into account when virtualizing CUCM

* Multicast to Unicast conversion with CUCM 11.5. for specific phones, SIP trunk, SBC, etc.

Reference

BRKUCC-2011

UCS, VMWare and Collaboration Operational Support


Dependencies and Support: Applications, ESXi Version and UCS Firmware/Hardware

Upgrade of collaboration application might require ESXi version upgrade

Upgrade of ESXi version (application or ESXistandardization) might require UCS firmware update (e.g. firmware 3.0(3) on C240M4S2)

UCS hardware replacement (e.g. C210M2 and ESXi 6.0+)

CUCM

Version

ESXi Version

12.X 5.0 U1, 5.1, 5.5, 6.0 and 6.5

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_s

ystem/virtualization/virtualization-software-requirements.html

Sample

ESXi

Version

UCS Hardware

NOT Supported

UCS Hardware

Supported

Standalone

5.5U3 C210M1: w/ 1.4(3)y

C240M4S: w/ 3.0(3)

6.5U1 C210M2, C210M1 C220M3S: w/ 3.0(3)

C240M4S: w/ 3.0(3)

https://ucshcltool.cloudapps.cisco.com/public/

Collaboration application to supported version of ESXi

UCS hardware and supported version of ESXi

BRKUCC-2011

Overview of Systems Level Upgrade Planning

5


System Level Planning

License ManagementVirtualization

Platform

Upgrade/Migration Methods and

Tools

System Preparation

Optimizing Upgrade Speed

Execution

Smart Licensing

Smart Account

License Conversion

License Optimization

EOL < 9.0 License

Servers

Virtualization

Virtualized CUCM

VMware changes

Direct Standard Upg.

Direct Refresh Upg.

PCD Upgrade

PCD Migration

Deprecated phones

Pre-Upgrade check

list

- Change freeze:

- MACD

- EM < 9.X

- AXL, PCP

- LDAP Sync

- RTMT alert

- VM changes

- DB Replication (2)

- DRS back up

- Baseline system

- Disk Space

- COP file(s)

- Review the

Recommended

Sequence

- TFTP server

performance

- DB replication

increase timeout &

process count

- DB replication

cleanup RIS / ATS

Logs

- Purge CDR

Phone firmware

Application

dependencies

Upgrade windows

Smart Registration

Post-Upgrade

check list

BRKUCC-2011


Example: Minimize Upgrade Window

CUCM

Upgrade

3

UC Applications

Upgrade

Phase II:

IP Phone

Firmware Upgrade

Phase IV:

UC Applications Pre-Upgrade Migration

Phase VI:

CUCM and UC Applications Post

Upgrade Migration

Replacement

UC Applications

Upgrade

4 5

Phase II, IV or V might have to be repeated for each of the step in a multi-step upgrade

Check with Compatibility Matrix on Collaboration applications and firmware compatibility

2Phase I:

Owner User ID / phone association and license request

1

IP Phone

Firmware

Phase III:

Proactive Replacement

6Phase V:

Prepare CUCM for Upgrade

Apply COP files

94BRKUCC-2011

System Preparation and Optimizing CUCM Upgrades

6


Disk Space Requirements

Adjust RTMT Alert Properties: LogPartitionLowWaterMarkExceeded 30% (default 80%)

LogPartitionHighWaterMarkExceeded 40% (default 85%)

Delete old ATS & RIS Database Aborted Transaction logs

file delete activelog cm/log/informix/ats/* noconfirm file delete inactivelog cm/log/informix/ats/* noconfirm

If you cant delete due to CSCux10858 contact TAC

CUCM 12 Upgrade ISO

/common partition

25GB Required

CUCM Version Options

10.X or later Resize vDisk (2nd vDisk if 2 X 80GB)

8.5(1), 8.6(2), 9.1(1),

9.1(2)

ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn

Expanding Common Partition

CUCM Version Options

All CUCM Versions Reduce log files

9.1 or Later

!! Last Resort !!

ciscocm.free_common_space_v1.4.k3.cop.sgn

Cleaning up Common Partition

BRKUCC-2011

Refresh Upgrade Stuck Here


Improve Upgrade Performance iOPs Contention

Check Raid Controller Battery Backup Unit Status

Make sure Virtual Disk Is in Write Back Cache mode NOT in Writethrough

Good BBU = Write Back Cache Mode

Bad BBU = Write Through Mode

97BRKUCC-2011

C2XX / BE6K /BE7KM1/M2 Platforms w/ iBBU


Improve Upgrade Performance iOPsContention

98BRKUCC-2011

C2XX / BE6K /BE7KM3/M4 Platforms w/

SuperCap


Improve Upgrade Performance

Change TFTP service parameter for dedicated TFTP server

System Service Parameter Cisco TFTP (Advance)

Maximum Serving Count (default is 500)

1,500 for single processor dedicated TFTP server and 3,000 for dual processors dedicated TFTP server

Purge CAR Database

CUCM Serviceability Tools CDR Analysis and Reporting System Database Manual Purge

99BRKUCC-2011


Standard Upgrade Sequence for Least Service Impact 12.0 Sequence 1 2 3 4 5 6 7 8 9

CUCM

Pub

Upgrade

without

Switchover

Switchover*repltimeout

*setprocess

CUCM

Cluster

Database

Replication

Setup

BATCH #1

CUCM

Cluster

Database

Replication

Setup

BATCH #2

CUCM

Secondary Subs

Upgrade

without

Switchover

Switchover

CUCM

Primary Subs Switchover

IM&P

PubSwitchover

*repltimeout

*setprocessIM&P

Cluster

Database

Replication

Setup

Reboot

IM&P

ClusterIM&P

Subs

Upgrade

without

Switchover

Switchover

Reference

* utils dbreplication setrepltimeout

* utils dbreplication setprocess 40

BRKUCC-2011

2

3

1

1

2

3 1

2

1

1

2

3

1 Steps Admin needs to

perform within a Sequence


Standard Upgrade Sequence for Least Service Impact pre 12.0

Sequence 1 2 3 4 5 6 7 8 9

CUCM

PubUpgrade

without

Switchover


*setprocess

CUCM

Cluster

Database

Replication

Setup

BATCH #1

CUCM

Cluster

Database

Replication

Setup

BATCH #2

Reactivate

CUCM PUB

AXL

& DIRSYNC

CUCM

Secondary Subs

Upgrade

without

Switchover

Switchover

CUCM

Primary Subs Switchover

IM&P

PubSwitchover

*repltimeout

*setprocess

STOP

ICSA & AXL

Services

IM&P

Cluster

Database

Replication

Setup

Reboot

IM&P

Cluster

IM&P

Subs

Upgrade

without

Switchover

Switchover

MACD Freeze Starts

NOWCUCM PUB AXL & DIRSYNC Services remains DOWN

Reference

BRKUCC-2011

Seq 0

2

1

Minimizes Database Changes that couldImpact DB replication Setup Performance

1

2

2

3

1

1

2

3

1

2

3





1 - set replication-sync monitor disable

2 - utils service stop Cisco Intercluster Sync Agent

3 - utils service stop Cisco AXL Web Service

DB SyncAgent

DEACTIVATEAXL & DIRSYNCServices

2


Refresh Upgrade Sequence for Least Service Impact 12.0Sequence 1 2 3 4 5 6 7 8 9 10 11

CUCM

Pub

Upgrade

without

Switchover


*setprocessCUCM

Cluster

Database

Replication

Setup

BATCH #1

CUCM

Cluster

Database

Replication

Setup

BATCH #2

CUCM

Secondary

Subs

Upgrade

without

Switchover

Switchover

CUCM

Primary

Subs

Upgrade

without

Switchover

Switchover

IM&P

Pub

Upgrade

without

Switchover


*setprocess IM&P

Cluster

Database

Replication

Setup

IM&P

SubsUpgrade

without

Switchover

Switchover

Reference

BRKUCC-2011


* utils dbreplication setprocess 40 23



2

1

2

1

2

1

2

1


Cluster Upgrade Sequence forShortest Upgrade Time

Reference

Sequence

Standard Upgrade1 2 3 4 5 6 7 8

CUCM

Pub

Upgrade

without

Switchover


*setprocessCUCM

Cluster

Database

Replication

SetupCUCM

Subs Upgradewithout

Switchover

Switchover

IM&P

Pub*repltimeout

*setprocess IM&P Cluster

Database

Replication

Setup

Reboot

IM&P

ClusterIM&P

Subs

Upgrade

without

Switchover

Switchover

Sequence

Refresh Upgrade1 2 3 4 5 6 7 8 9 10

CUCM

Pub

Upgrade

without

Switchover


*setprocessCUCM

Cluster

Database

Replication

SetupCUCM

Subs Upgradewithout

Switchover

Switchover

IM&P

PubSwitchover *repltimeout

*setprocessIM&P

Cluster

Database

Replication

Setup

Reboot

IM&P

ClusterIM&P

Subs

Upgrade

without

Switchover

Switchover

2

1

2

1

2

1

2

1

2

3






Minimal Upgrade Duration

Products SU

(hours)

RU

(hours)

Switch

(hours)

DB

Replication

(hours)

CUCM

Pub2-4 3-5 1/2 - 2 or more

CUCM

Subs1-2 1-2 1/2 - 2 or more

IM&P

Pub2-4 3-5 1/2 - 2 or more

IM&P

Subs1-2 1-2 1/2 - 2 or more

Sample Cluster Upgrade

(least impact)12-15 16-20

There are many factors that can impact these minimal durations

For example WAN Delay between Cluster nodes can significantly influence Database Replication Setup Timing

Reference

BRKUCC-2011


Improve Database Replication Setup Performance Provisioning Blocked Automatically !! CUCM 12.0

!! Provisioning is NOT allowed During Post Upgrade Database Replication Setup ONLY !!

Emergency Option to Enable it Back via CLIutils system enableAdministration

Provisioning

that could

Impact DB

Replication

Error and Warning Messages

AXL 503 error response: Write Operations

denied because Cisco UCM or IM and

Presence upgrade is in progress.

BAT Error message "Upgrade in Progress.

Job cannot be started"

LDAP Sync. "Upgrade in progress. Cannot be

synced"

Self Care Portal WARNING: Add/Update/Delete not

allow as a system upgrade is in

progress

UDS 503 error response

CM Admin MACD Banner and Status

CCM Service

Activation/Trace

Update failed

Add/Update/Delete not allow as a

system upgrade is in progress

Phone auto-

registration and

Self Provisioning

Auto-registration disabled/IVR return

error

105BRKUCC-2011

Pub

Sub Sub

Pub

Sub Sub

t-0 t1 t2 t3

Improvements to CUCM IM&P Sync Agent

DB SyncAgent

Replication

Setup

Complete

ProvisioningRestored

Sub Sub

Pub

Questions ?


Cisco Spark

Questions? Use Cisco Spark to communicate with the speaker after the session

1. Find this session in the Cisco Live Mobile App

2. Click Join the Discussion

3. Install Spark or go directly to the space

4. Enter messages/questions in the space

How

cs.co/ciscolivebot#BRKUCC-2011


Please complete your Online Session Evaluations after each session

Complete 4 Session Evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt

All surveys can be completed via the Cisco Live Mobile App or the Communication Stations

Dont forget: Cisco Live sessions will be available for viewing on-demand after the event at www.ciscolive.com/global/on-demand-library/.

Complete Your Online Session Evaluation

http://ciscolive.com/Onlinehttp://www.ciscolive.com/global/on-demand-library/


Continue Your Education

Demos in the Cisco campus (Hall 7)

Visit the Hub (Hall 6) for:

- Walk-in Self-Paced Labs

- Demistifying Smart Licensing configuration and troubleshooting [LABRST-2483]

- Tech Circle

Meet the Engineer 1:1 meetings

Im available Tomorrow Most of the Day

Related sessions- What's new in Cisco Collaboration: Overview of New and Changed Across the Collaboration

Systems Release [PSOCOL-4503]

Join the sessions spark room (Lets continue the discussion )

109BRKUCC-2011

Thank you

Reference Links


MACD Freeze & Minimize Database Updates by Admins or from Users

Wait for CUCM Database Replication Setup before starting CUP/IM&P Refresh Upgrade

Post Upgrade while Database Replication Setup is in progress

Consider Stopping Services

AXL, BAT

Extension Mobility

Directory Sync

UDS

Improve Database Replication Setup Performance

Set the following on the CUCM Publisher Node prior to initiating the Upgrade

Increase database replication parallel processing count (Publisher)utils dbreplication setprocess 40 (default is 1)

Increase database replication timeout for large cluster (Publisher)

utils dbreplication setrepltimeout (default is 300)

Range is 300 to 3600

113BRKUCC-2011

A


Upgrade Tasks

Pre-Upgrade Task

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide-120_chapter_01010.html

Post-Upgrade Task List

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide-120_chapter_01101.html

114

Reference

BRKUCC-2011

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide-120_chapter_01010.htmlhttps://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201/cucm_b_upgrade-and-migration-guide-120_chapter_01101.html


Migration Recommendations

Develop a comprehensive plan for the migration

Partners can use PDI Helpdesk for migration plan review

http://www.cisco.com/web/partners/tools/pdihd.html

Break the upgrade into phases to minimize downtime

Open a proactive TAC case for the upgrade

http://cisco.com/tac/caseopen

Check Cisco Collaboration Virtualization Documentation

http://www.cisco.com/go/virtualized-collaboration

115BRKUCC-2011

Reference

http://www.cisco.com/web/partners/tools/pdihd.htmlhttp://cisco.com/tac/caseopenhttp://www.cisco.com/go/virtualized-collaboration


Reference links

Product License Registration

www.cisco.com/go/license

Product Upgrade Tool (PUT)

www.cisco.com/upgrade

Unified Communications Licensing Availability by Release


Cisco Communities Partners Collaboration Unified Communications Servers, OS and Virtualization

https://communities.cisco.com/community/partner/collaboration/uc/servers

116

Reference

BRKUCC-2011

http://www.cisco.com/go/licensehttp://www.cisco.com/upgradehttps://communities.cisco.com/docs/DOC-57172https://communities.cisco.com/community/partner/collaboration/uc/servers

W1 Upgrade

Bridge Upgrade

Jump Upgrade

License Acquisition

L2 and RU Upgrade in Detail

CDetailed ELM/PLM License

User Count Tool

License Conversion

Phone and License Usage

Appendix

ELM 9.1

PLM 10.X

Previous Methods for Owner User ID

License Management Models with PLM

Refresh Upgrade (RU) for MCS 7825 and MCS 7828

L2 and RU Upgrades for CUCM 9.X and CUCM 10.X

RU Upgrades for CUCM 11.X

Appendix

RU COP File

RSA COP File

Detailed PCD

CUCM-BE5K Migration

PCD Migration from MCS to Virtualized

RSA 3 signed cop file and CUCM 10.0 RSA 2/3

Phone Deprecation Screen Captures

Appendix

Upgrade over WAN(COW Cluster Over the WAN)

CUCM 11.5 Scale Improvements

LCT (License Count Utility)

CUCM License Types

PLM

License Migration

Smart Licensing Considerations

Smart License Registration for CUCM

Appendix


W1 Upgrade: Windows to Appliance Model

Existing CUCM 4.X

Cluster

Back Up With

BARS

Tape or Network Share

Upload DMA File

CUCM 7.X

DVD Kit

Tape, FTP or sFTP Server

Install CUCM

7.1

Node, DLU and 7.1 Feature SW

License

UploadLicenses

Download From CCO

1 2 3 5 64

New CUCM 7.1 Cluster

Existing CUCM 4.X

Cluster

Installand Run Upgrade

Utility on All Servers

Latest Upgrade

Utility From CCO

Save DMA File to Tape or

Network Share

Existing CUCM 4.X

Cluster

Install, Run, and Download DMA from Publisher

Data Migration Assistant (DMA) 7.1



CUCM 7.1 software availability can be an issue since CUCM 7.1 has EOS (End of Sales)

BRKUCC-2011

http://rds.yahoo.com/_ylt=A9G_bF7Zc_ZHfE4AA_mJzbkF;_ylu=X3oDMTBpdnJhMHUzBHBvcwMxBHNlYwNzcgR2dGlkAw--/SIG=1e9splbm2/EXP=1207420249/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=dvd+icon&fr=sfp&ei=utf-8&js=1&x=wrt&w=41&h=36&imgurl=www.hama.ohara.ac.jp/img/001/icon_dvd.gif&rurl=http://www.hama.ohara.ac.jp/img/001?D=D&size=1.6kB&name=icon_dvd.gif&p=dvd icon&type=gif&oid=83bbfbb015f0ef72&no=1&tt=34718http://images.search.yahoo.com/search/images/view?back=http://images.search.yahoo.com/search/images?p=certificate&ei=UTF-8&fr=yfp-t-501&x=wrt&w=400&h=311&imgurl=www.ozevillage.com.au/postoffice/images/certificate_demo.jpg&rurl=http://www.ozevillage.com.au/postoffice/certificate_demo.asp&size=36.8kB&name=certificate_demo.jpg&p=certificate&type=jpeg&no=5&tt=810,810&oid=6d049e3d71244d92&ei=UTF-8


CUCM Migration Definition

Bridge Upgrade: Appliance to Appliance model Upgrade is allowed with Cisco CallManager service Not Running

Long downtime due non-functional system and a platform change

(e.g. Older servers that cannot newer version of CUCM)

Jump Upgrade: Appliance to Virtualized model Virtualized CUCM with 6.1(4), 6.1(5), 7.1(3) and 7.1(5) for lab upgrade

Minimal downtime due to lab upgrade

(e.g. Older servers that cannot upgrade to 8.0(3) or later to virtualized)

Jump

Bridge

BRKUCC-2011


Bridge UpgradeDRS

Secure FTP Server

Servers supported to run CUCM version X

Upgrade

Servers supported to be in Bridge mode on

CUCM version Y

DRSFile

DRS

Virtualized CUCM

Server platform change for discontinued servers that cannot run latest CUCM version

- Allows for a successful upgrade with Cisco CallManager service in in Not Running state

- Platform change is done with DRS backup and restore

- Use case include appliance to appliance and appliance to virtualized

Requires rehost of license file due to MAC or License MAC change caused by server change

For a virtualized environment, use Answer File Generator to proactively obtain license file

Bridge Upgradehttp://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/8_0_2/cucos/osg_802_cm/iptpch7.html#wp1058411

BRKUCC-2011

http://rds.yahoo.com/_ylt=A0S020yp8bhLIUYAF3aJzbkF;_ylu=X3oDMTBpZTByOGFiBHBvcwMyBHNlYwNzcgR2dGlkAw--/SIG=1i6vu9stp/EXP=1270498089/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=MCS7835&ei=utf-8&fr=yfp-t-701-s&w=200&h=101&imgurl=www.cisco.com/web/JP/images/product/hs/iptel/mcs/mcs7835_1266.jpg&rurl=http://www.cisco.com/web/JP/product/hs/iptel/mcs/prodlit/mc783_ds.html&size=2k&name=mcs7835+1266+jpg&p=MCS7835&oid=78a603c4842ae696&fr2=&no=2&tt=2&sigr=126farbua&sigi=12136gf37&sigb=12er8k531http://rds.yahoo.com/_ylt=A0S020yp8bhLIUYAF3aJzbkF;_ylu=X3oDMTBpZTByOGFiBHBvcwMyBHNlYwNzcgR2dGlkAw--/SIG=1i6vu9stp/EXP=1270498089/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=MCS7835&ei=utf-8&fr=yfp-t-701-s&w=200&h=101&imgurl=www.cisco.com/web/JP/images/product/hs/iptel/mcs/mcs7835_1266.jpg&rurl=http://www.cisco.com/web/JP/product/hs/iptel/mcs/prodlit/mc783_ds.html&size=2k&name=mcs7835+1266+jpg&p=MCS7835&oid=78a603c4842ae696&fr2=&no=2&tt=2&sigr=126farbua&sigi=12136gf37&sigb=12er8k531


Jump Upgrade

Servers that cannot run CUCM 8.0(2) or later to

virtualized

Virtualized CUCM 9.1(2)

Upgrade process of multiple steps:

- Upgrade from CUCM 6.1(4), 6.1(5), 7.1(3) or 7.1(5) ONLY

- Upgrade to CUCM 9.1(2) ONLY

- Lab migration ONLY

Allows bare metal CUCM at version 6.1(4), 6.1(5), 7.1(3) or 7.1(5) migrating to virtualized CUCM at version 9.1(2)

- Minimal down time

- Database lockdown time (i.e. No MACD)

- No license required for interim upgrades

Jump Upgrade Process

BRKUCC-2011

http://rds.yahoo.com/_ylt=A0S020yp8bhLIUYAF3aJzbkF;_ylu=X3oDMTBpZTByOGFiBHBvcwMyBHNlYwNzcgR2dGlkAw--/SIG=1i6vu9stp/EXP=1270498089/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=MCS7835&ei=utf-8&fr=yfp-t-701-s&w=200&h=101&imgurl=www.cisco.com/web/JP/images/product/hs/iptel/mcs/mcs7835_1266.jpg&rurl=http://www.cisco.com/web/JP/product/hs/iptel/mcs/prodlit/mc783_ds.html&size=2k&name=mcs7835+1266+jpg&p=MCS7835&oid=78a603c4842ae696&fr2=&no=2&tt=2&sigr=126farbua&sigi=12136gf37&sigb=12er8k531


Jump Upgrade Process

DRSBackup

sFTPServer

CUCM 6.x or

7.X ISO Image

Build same CUCM version

Upgrade to CUCM

9.1(2)

1 52 3 4

CUCM 6.X or 7.X on

MCS

New virtualized CUCM 6.X

or 7.X

Newvirtualized CUCM 6.X

or 7.X

DRSRestore

sFTPServer

Upgradedvirtualized

CUCM 9.1(2)

Newvirtualized

CUCM 9.1(2)

Build new CUCM 9.1(2)

CUCM 9.1(2) ISO

Image

CUCM 9.1(2) ISO

Image

DRSBackup

sFTPServer

Upgradedvirtualized

CUCM 9.1(2)

6 7

Newvirtualized

CUCM 9.1(2)

DRSRestore

sFTPServer

LAB

To Production

Disk Alignment

BRKUCC-2011

http://rds.yahoo.com/_ylt=A9G_bF7Zc_ZHfE4AA_mJzbkF;_ylu=X3oDMTBpdnJhMHUzBHBvcwMxBHNlYwNzcgR2dGlkAw--/SIG=1e9splbm2/EXP=1207420249/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=dvd+icon&fr=sfp&ei=utf-8&js=1&x=wrt&w=41&h=36&imgurl=www.hama.ohara.ac.jp/img/001/icon_dvd.gif&rurl=http://www.hama.ohara.ac.jp/img/001?D=D&size=1.6kB&name=icon_dvd.gif&p=dvd icon&type=gif&oid=83bbfbb015f0ef72&no=1&tt=34718http://rds.yahoo.com/_ylt=A9G_bF7Zc_ZHfE4AA_mJzbkF;_ylu=X3oDMTBpdnJhMHUzBHBvcwMxBHNlYwNzcgR2dGlkAw--/SIG=1e9splbm2/EXP=1207420249/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=dvd+icon&fr=sfp&ei=utf-8&js=1&x=wrt&w=41&h=36&imgurl=www.hama.ohara.ac.jp/img/001/icon_dvd.gif&rurl=http://www.hama.ohara.ac.jp/img/001?D=D&size=1.6kB&name=icon_dvd.gif&p=dvd icon&type=gif&oid=83bbfbb015f0ef72&no=1&tt=34718http://rds.yahoo.com/_ylt=A9G_bF7Zc_ZHfE4AA_mJzbkF;_ylu=X3oDMTBpdnJhMHUzBHBvcwMxBHNlYwNzcgR2dGlkAw--/SIG=1e9splbm2/EXP=1207420249/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=dvd+icon&fr=sfp&ei=utf-8&js=1&x=wrt&w=41&h=36&imgurl=www.hama.ohara.ac.jp/img/001/icon_dvd.gif&rurl=http://www.hama.ohara.ac.jp/img/001?D=D&size=1.6kB&name=icon_dvd.gif&p=dvd icon&type=gif&oid=83bbfbb015f0ef72&no=1&tt=34718


License Acquisition with CUCM 5.X to 8.X

Product Upgrade Tool site = http://tools.cisco.com/gct/Upgrade/jsp/index.jsp

Product License Registration site = https://tools.cisco.com/SWIFT/LicensingUI/Home

License files are uploaded and managed on the first node or Publisher of the cluster

License files are locked to the MAC address of the first node or Publisher of the cluster

License enforcement is perform on CUCM

Contract Number

Node License

SW Feature License

Upgraded CUCM cluster

Product Upgrade Tool Site

Device License Unit

New CUCM cluster

Product License Registration Site

Product Activation Key

UP

GR

AD

E

NE

W

BRKUCC-2011

http://tools.cisco.com/gct/Upgrade/jsp/index.jsphttps://tools.cisco.com/SWIFT/LicensingUI/Homehttp://images.search.yahoo.com/search/images/view?back=http://images.search.yahoo.com/search/images?p=certificate&ei=UTF-8&fr=yfp-t-501&x=wrt&w=400&h=311&imgurl=www.ozevillage.com.au/postoffice/images/certificate_demo.jpg&rurl=http://www.ozevillage.com.au/postoffice/certificate_demo.asp&size=36.8kB&name=certificate_demo.jpg&p=certificate&type=jpeg&no=5&tt=810,810&oid=6d049e3d71244d92&

Documents

Best Practices for Migrating Previous Versions of Cisco ... Connection 12.0 Smart ONLY Cisco Emergency Responder 12.0 Smart ONLY ... Training 📖 [email protected] [email protected]