BMG Capabilities Briefing 07-2014

Boyer Management Group

Workplace Solutions Made Simple℠

Copyright©2014 By Boyer Management Group. All Rights Reserved. www.boyermanagment.com 2

Who Is Boyer Management Group?

A best-practices consultancy begun in 1998.

Our founders have an average of 32 years in Organizational Development experience.

We work with companies and organizations who want to get the very best out of their people and with senior leaders who want to increase their effectiveness.


Our Partial Client Family

Our goal is to build a consultative partnership with each of our clients which

in turn result in tangible business improvements.


Our Core Competencies

Strategic PlanningTalent Optimization, Training & Coaching

Performance Management

Career Search Tools & Education

Team Building & Alignment


The BMG Approach

• Proven Programs, Methods & Training

• Follow-up & Milestone Measurement

• Identify Specific . . Strengths & . Growth Areas

• Compare Current Practices to Best Practices

Gap Analysis

Competency Assessment

Implement Solutions

Assure Long-Term

Success

1 2

4 3


Talent Optimization, Training & Coaching

According to national business bestselling author Jim Collins, it is all about getting the right people on the bus, and getting them into the right seats on the bus.

It means setting clear expectations and developing a self-directed team using their strengths to achieve top results.

It is about effective teaching and coaching to change behaviors and outcomes.

The Bottom Line: we equip organizations to more effectively attract, develop, focus, and retain talented people.


BMG Curriculum ExamplesBMG has developed a vast training library covering more than 120 titles:

Management & Supervision

Leadership

Sales & Sales Management

Customer Service

Call Center Management


Compliance & Sexual Harassment

Soft Skills & Talent Development

Career & Job Search Training

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Our International Partner in Education

Early in 2010 we forged a relationship with McCann Associates, a division of Vantage Labs.

McCann Associates serves three principal markets: higher education, government and licensure & certification, and chose BMG as its primary learning content partner to bolster its presence in the corporate sector.

Through Measured Success™, their world-class assessment and online learning platform, more than 150 million assessments were processed last year.

Graduate Employment Preparedness AssessmentSM and Job Search Readiness AssessmentSM that measure people’s knowledge of the best practices of effective career search. Our two job search textbooks are now in their 6th editions!


Making Learning “Sticky”

“The only way that learning works is if it changes behavior. Anythingshort of this is merely just an academic exercise.” - William P. Duffy

Discovery-Based

Learning℠from

BMG

According to an AT&T survey conducted every decade since the 1960’s, after 30 days from point of learning, people retain:

up to 10% of what they heard

up to 10% of what they read

up to 90% of what they applied and practiced

This is the basis for BMG’s Discovery-Based Learning℠ approach, which is foundational to all of our learning programs.


(This is the way everybody masters anything)

The Four Levels of Competence

Unconscious Incompetence (I don’t know what I don’t know)

Conscious Incompetence

Unconscious Competence(I execute without thinking)

Conscious Competence


Instrumented Learning Opportunities

Instrumented learning increases the levels of engagement, learning, retention, and the correct application of what is taught.

Assessments to measure baseline knowledge, then follow with training and measuring progress.

B2B Sales Essentials℠

B2C Sales Essentials℠

Retail Sales Essentials℠

Customer Service Essentials℠

Unlocking the Power of My Team℠

Leading Through People℠ I-II-III-IV

We work with organizations who want to measure and assess critical skills and competencies, then train to fill the gaps.


BMG offers some of the world’s finest instrumented learning solutions and assessments.

Our Diagnostic Tools


Delivering Effective TrainingBMG offers flexible delivery of learning to meet the needs of today’s and tomorrow’s distributed global audience…

Live, Virtual

Classroom Training

via the Internet

Live, Facilitator-Led & In Person /

Classroom Training

Dynamic E-

Learning

Static E-

Learning

Same Time Different Time

Sa

me

D

iffe

re

nt

Lo

catio

n L

oc

atio

n

On

-d

em

an

d


Talent Development Made Simple℠ Solutions Sales and Networking solutions to

address today’s corporate and higher ed needs

Online assessments measures knowledge of current and emerging channel sales best practices.

Targeted learning modules close knowledge gaps and drive sales!

Learn more at www. boyermanagement.com

http://www.boyermanagement.com/


Talent Development Made Simple℠ Solutions BMG’s popular Leading Through

People℠ series offers a series of topical modules customized to client’s specific needs.

Delivered onsite for all levels of managers and leadership.

BMG case study shows how one start-up client trained 1,000 managers to became the market leader, unseating well-financed competitors - learn more at www.boyermanagement.com



Talent Development Made Simple℠ Solutions We don’t sell workbooks…we co-develop

curriculum, brand it, and help our clients to self-administer that curriculum.

We license our content to our clients so they can re-use and re-purpose it, making it among the lowest cost-per-participant learning available today.

Our curriculum has been consistently ranked best-in-class for more than a decade as the most effective and cost-efficient available today.

See our catalog for already created content at www.boyermanagement.com



Talent Development Made Simple℠ Solutions Executive coaching for all levels of the current and emerging

leaders in your organization.

We begin each assignment a deep needs assessment to identify need and growth areas and establish specific objectives.

We’ll establish a coaching schedule to meet organizational needs and communicate our progress.

Learn what our coaching clients said about their rapid development at www.boyermanagement.com



Executive Coaching

We start with diagnostics…

Personal / professional background; with an eye on career aspirations

Optional: speak with employer (or mentors)

Assessments – DiSC, LLQ, & others

We analyze the results of the diagnostics

Develop a unique plan for each person in our coaching program

After initial meetings, adopt a schedule of meeting every 3-4 weeks (usually virtual meetings).

Measure effectiveness of personal development plan

Generally from employer or other third party

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It is all about getting everyone pulling in the same direction…

People work best with people they like and trust.




“Seek first to understand, then to be understood.” Stephen M. Covey

Commun-

ications

Understanding

Trust


Team Building & Alignment Solutions

One of our most requested workshops.

Half- and full-day workshops.

Ideal for managers, leaders, and supervisors of all levels.

Builds trust and removes communications barriers.

Immediate results.

All participants receive a set of personalized DiSC® reports.

Learn more at www.boyermanagement.com



Performance Management

“The role of the manager is to help his or her people find their very best fit in the organization, so they can achieve their optimum performance.” - Marcus Buckingham

Q: So why do so many organizations fail to achieve or sustain successful and profitable growth?

A: They may lack the specific programs and approaches that foster self-directed people who achieve consistently excellent results.


Disciplinary Action Conduct Code Breach Investigate Complaint Violation Resolution Terminate Employment

Gap Analysis Counseling

Correcting Behavior Performance Warning

Perf. Improvement Plan

Job Descriptions Goals & Objectives Setting Expectations Teaching New Skills Assigning Work

Observing Performance Coaching & Feedback Motivational Climate Evaluations

Solving Problems

A Holistic Performance Management Model

Establish

1

Master

2

3

Correct

4

Discipline

Equipping Zone

Correcting Zone


Performance Management Solutions

Our Excel-based Employee Performance Evaluation template makes evaluations a positive developmental opportunity.

Coaching and counseling are an integral part of our Leading Through People℠workshops.

Learn more at www.boyermanagement.com



Strategic Planning

According to McKinsey & Company:

88% of companies practice formal strategic planning as a critical discipline.

Of these companies, fewer than 40% of their executives are satisfied with the effectiveness of their organization’s strategic planning efforts.

BMG helps its clients bridge the gap betweentheir strategic planning efforts and accomplishing their strategic planning goals and objectives.


Strategic Planning Made Simple℠

• Project Plan Creation, Iteration & Commissioning

• Follow-up & Milestone Measurement

• SWOT Methodology to ID the Areas of Prime Opportunity

• Align Participants

• Shared Vision

• Key Performance Indicators

Align the

Team

Perform Iterative Analysis

Develop Shared

Solutions

Execute the Plan

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4 3


Strategic Planning Made Simple℠ Solutions BMG will facilitate your offsite

strategic planning meeting from start to finish.

Engages the entire enterprise to develop complete buy-in.

All pre-work, presentations, breakout sessions, project plan creation, and follow-up tools are provided.

BMG case study shows how one client added $300 Million to its valuation - learn more at www.boyermanagement.com



Boyer Management Group:

Workplace Solutions Made Simple℠!

Documents

BMG Capabilities Briefing 07-2014