Boyer Management Group Capabilities Briefing 12 2011

BMG

BMG Capabilities Briefing

Improving the Ways that

Organizations Do Business℠

Copyright ©2010 by Boyer Management Group.

All Rights Reserved.

BMG

BMG Background

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Founded in 1998.

Our founders average 32 years in OD experience.

We work with companies and organizations who want to get the very best out of their people and with senior management who want to increase their effectiveness.

BMG

Partial BMG Client Family

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Our goal: build a consultative partnership with each client; resulting in tangible business improvements.

BMG

Our Core Competencies

Strategic Planning

Talent Optimization Performance Management

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Team Building & Alignment

BMG

BMG offers some of the world’s finest instrumented learning solutions and assessments.

Diagnostic Tools

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BMG

The BMG Approach

• Programs & Training

• Follow-up & Milestone Measurement

• Identify Specific . Strengths and . Growth Areas

• Compare the Current to Best Practices

Gap Analysis

Competency Assessment

Implement Solutions

Assure Long-Term

Success

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BMG

It is all about getting everyone pulling in the same direction…

People work best with people they like and trust.


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BMG


“Seek first to understand, then to be understood.” Stephen M. Covey

Commun-

ications

Understanding

Trust

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BMG


Key Product Offering

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Unlocking The Power of My Team – half-day course based on DiSC®

Target Audience Any organization that wants to improve productivity by removing interpersonal barriers / team dysfunction

Target Purchaser Boards, senior management, departments, groups, teams

Key Message(s)

The most effective people are those who understand themselves, understand others and situations, then adapt their approach in order to maximize their success with other people and situations

Key Benefits Improved productivity; removes interdepartmental barriers; develops important leadership skills; 10X-plus ROI

What Makes it Unique Only from BMG; high engagement; immediate results

Distribution Method Delivery in person (but may be delivered via webinar); Optional: team analysis with leader coaching; sales and customer service application; executive development

BMG

Performance Management

“The role of the manager is to help his or her people find their very best fit in the organization, so they can achieve their optimum performance.” - Marcus Buckingham

Q: So why do so many organizations fail to achieve or sustain successful and profitable growth?

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BMG

Equipping Zone

Mastering Zone

Correcting Zone

Performance Management Cycle

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Establish

Teach

Coach Measure

Counsel

Discipline

BMG

Performance Management


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MS Excel-Based Employee Performance Evaluation System

Target Audience Any organization that wants to administer effective, simple, non-time-consuming performance evaluations

Target Purchaser Human Resources, Senior Management

Key Message(s)

Provide meaningful direction to employees Minimize time required to complete the evaluation Employees and managers actually look forward to . performance evaluations!

Key Benefits Fast, easy but thorough; MS Excel-based means it’s easy to develop metrics across the organization; send and sign electronically; training suite available to assure adoption

What Makes it Unique Only from BMG; MS Excel-based; self-totaling & scoring

Distribution Method Via download or CD; associated training delivered via webinar or in person

BMG

Strategic Planning

According to McKinsey & Company:

88% of companies practice formal strategic planning as a critical discipline.

Of these companies, fewer than 40% of their executives are satisfied with the effectiveness of their organization’s strategic planning efforts.

BMG helps its clients bridge the gap between the best practice of formal strategic planning and doing it effectively.

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BMG

Strategic Planning Made Simple℠

• Project Plan Creation, Iteration & Commissioning

• Follow-up & Milestone Measurement

• SWOT Methodology to ID the Areas of Prime Opportunity

• Participants

• Vision

• Key Performance Indicators

Achieve Alignment

Iterative Analysis

Develop Shared

Solutions

Execute the Plan

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BMG

Strategic Planning Made Simple℠


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3-Day Offsite Strategic Planning Summit

Target Audience Boards, C-level, S/E/VP-level, Director-level, especially ones that desire to increase their success and outcomes from their strategic planning efforts

Target Purchaser CEO/CFO/COO/GM

Key Message(s) Strategic Planning Made Simple

sm

Produces actionable project plans, not just good feelings Assures alignment around team, goals, KPIs, and plans

Key Benefits Develop CEO vision presentation; drives KPIs deep into the organization; removes organizational silos; improves sales and profits

What Makes it Unique Only from BMG; plans that actually produce results; CEO follow-up program to assure implementation

Distribution Method Off-site session with pre-work

BMG

Talent Optimization

According to national business bestselling author Jim Collins, it is all about getting the right people on the bus, and getting them into the right seats on the bus.

It means setting clear expectations and developing a self-directed team using their strengths to achieve top results.

It is about effective teaching and coaching to change behaviors and outcomes.

The Bottom Line: we equip organizations to attract, develop, focus, and retain talented people.

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BMG

Making Learning “Sticky”

“The only way that learning works is if it changes behavior. Anything short of this is merely just an academic exercise.” - William P. Duffy

Discovery-Based

Learning℠ from

BMG

According to an AT&T survey conducted every 10 years since the 1960’s, after 30 days from point of learning, people retain:

up to 10% of what they heard

up to 10% of what they read

up to 90% of what they applied and practiced

This is the basis for BMG’s Discovery-Based Learning℠ approach, which is foundational to all of our learning programs.

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BMG

BMG has developed an interactive training library covering more than 120 titles:

Management & Supervision

Leadership

Sales & Sales Management

Customer Service

Call Center Management


Compliance & Sexual Harassment

Soft Skills & Talent Development

Specialty & Industry Training

BMG Curriculum Examples

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BMG

Delivering Effective Training

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BMG offers flexible delivery of learning to meet the needs of today’s and tomorrow’s distributed global audience…

Live, Virtual

Classroom Training

via the Internet

Live, Facilitator-Led & In Person /

Classroom Training

Dynamic E-

Learning

Static E-

Learning

Same Time Different Time

S

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e D

iffe

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nt

L

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oc

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n

On

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em

an

d

BMG

Our International Partner in Education

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Early in 2010 we forged a relationship with McCann Associates, a division of Vantage Labs.

McCann Associates serves three principal markets: higher education, government and licensure & certification.

Through Measured Success™, their world-class assessment and online learning platform, nearly 200 million assessments were processed last year.

McCann has chosen BMG as its primary learning content partner to bolster its presence in the corporate sector.

Graduate Employment Preparedness AssessmentSM that measures knowledge of best practices of effective career search.

BMG

Leading Through People I, II, III & IV


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Up to Four 2-day Modules Delivered Onsite

Target Audience Senior leaders; managers and directors; first-time supervisors; aspiring future leaders

Target Purchaser CEO/COO/VP HR

Key Message(s) Getting the right people on the bus, in the right seats

Best practices in a robust curriculum that covers all . aspects of leadership and management

Key Benefits

Aligns team around best practices; accelerates growth and contribution of leaders; aids retention of A-players; direct positive impact to the bottom line; institutionalizes key organizational values; high ROI

What Makes it Unique Only from BMG; sticky learning boosts retention and application

Distribution Method On-site sessions customized to each client

BMG

B2B Sales Essentials℠


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Knowledge-Based Assessment Coupled With Robust Learning

Target Audience Business-to-Business sales professionals at all levels

Target Purchaser CEO/CFO/COO/Chief Sales Officer

Key Message(s)

Over 350 B2B sales best practices measured to identify gaps

Customized training plan to close the knowledge gaps Reassess to measure learning progress Future 360° assessment to measure application

Key Benefits 10X-plus ROI; increased sales/person; increased account penetration; increased market share; increased account retention; increased margins

What Makes it Unique Only from BMG; relational and consultative sales strategy; incorporates leading edge technologies and approaches

Distribution Method Assessment administered onsite; training delivered onsite and/or via webinar

BMG

Graduate Employment Preparedness Assessment℠


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Online Assessment with Personal Feedback Reports and Practical Textbook

Target Audience All North American college students, recent grads, those re-entering civilian workforce, those seeking to change jobs

Target Purchaser Universities and colleges of all types, federal and state govt.

Key Message(s) Measures over 200 best practices of effective career search Get a better job, faster, in your field of interest

Practical textbook to drive your career search

Key Benefits

Teaches current and emerging career search best practices; accelerates job search; teaches electronic search strategies; raises job seeker’s perceived competence; costs less than a college textbook

What Makes it Unique Only from BMG; validated through university studies

Distribution Method Online assessment and delivery of resources; optional curriculum development for courses

BMG

Custom Curriculum Development


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Built-to-Order Curriculum

Target Audience All levels within an organization; third party distribution

Target Purchaser CEO/COO/Senior HR officer

Key Message(s)

Over 100 titles to choose from or will customize for your . exact needs

Work with Subject Matter Experts in your organization High engagement, application and retention of learning

Key Benefits

Highly impactful; aligns team around best practices; improves productivity, judgment and decision making; positive impact on top and bottom lines; highly cost effective

What Makes it Unique Only from BMG; best practices approach; high ROI

Distribution Method Onsite, virtual classroom or combination based on client preference and logistics

BMG

Executive Coaching


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One-on-One Leadership Coaching, Development and Accountability

Target Audience Senior leaders; managers and directors; future leaders

Target Purchaser CEO/COO/VP HR

Key Message(s)

Use of diagnostic assessments to identify strength and . need areas; with gap analysis ; custom development plan

Improves leader’s contribution to the organization Addresses team fit and style issues

Key Benefits Aligns individual with organizational culture and objectives; accelerates growth and contribution of leaders; improves team contributions and harmony; high multiples of ROI

What Makes it Unique Only from BMG; highly customized to each individual and organization; immediate application

Distribution Method Combination of face-to-face, online and telecom sessions over a flexible period of time