Brand Revitalizing Strategy - HMT

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    Anupreet Singh 09

    Avleen Singh 13Bhavya Murali 16

    Natasha Ahuja 34

    Neeharika K 36

    Saahil Chotani 54

    Sanchit Shandil 59

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    ` To analyze the reasons for the failure of the brands

    ` To rejuvenate and revitalize the HMT brand

    ` To reposition the brand in the best possible way

    ` To change the consumer attitude towards HMTwatches

    ` To give recommendations as to improve the sales of

    HMT watches

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    HMT: Hindustan Machine Tools

    Established : 1962 by GOI

    Corporate office: Kolkata

    Manufacturing Centers: Srinagar, Ranibagh, Tumkur& Bangalore

    Chairman: A V Kamat

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    ` Primary Research: Questionnaires

    ` Secondary Research:

    x Online Case Studiesx HMT Website

    ` Sample Size: 35

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    Age Group Frequenc

    y

    0 to 10 2

    10 to 20 4

    20 to 30 6

    30 to 40 7

    40 to 50 8

    50 to 60 6

    Above 602

    Total 35

    Gender Frequency

    Male 18

    Female 17

    Total 3551%49%

    Gender Wise Distribution

    l F m l

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    Brands FrequencyTitan 12

    Fastrack 6

    Timex 3

    Sonata 4

    HMT 4

    Any other 634%

    17%

    9%

    12%

    11%

    17%

    Brands worn by respondentsTit F tr Tim x t H T t r

    Type of Watch Frequency

    Corporate Watch 2

    Sports Watch 5

    Casual Watch22

    Luxury Watch 5

    Theme Based Watch 1

    Total 35

    25

    22

    51

    0

    5

    10

    15

    20

    25

    C rp r tW t

    p rtW t

    C u lW t

    LuxurW t

    T mB dW t

    Classification of Watches

    Fr qu

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    Perceived Quality of Watches of HMT Frequency

    1 - Low 3

    2- Fair 2

    3 - Medium 8

    4 - Good 5

    5 - High 17

    Total 35

    3 2

    85

    17

    5

    1

    15

    20

    1 - Low 2- air 3 - Mediu 4 - Good 5 - igh

    Perceived Quality of Watches ofHMT

    requency

    Attributes Consumer associate with HMT

    Watches

    Frequency

    Patriotic 26

    Ambitious 10Inspirational 18

    Adventurous 4

    Trustworthy 30

    Any other* 4

    Total 92

    28%

    11%

    20%4%

    33%

    4%

    Attributes Consumers associatewith HMT

    Patriotic A bitious Inspirational Adventurous rustworthy Any other

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    Advertisement Seen by HMT Watches Frequency

    TV 26

    Newspaper 5

    Magazine 4

    Hoardings 0

    Radio 0

    Total 35

    26

    5 40 0

    0

    5

    10

    15

    20

    25

    30

    V Newspaper Magazine oardings Radio

    Advertisement on differentmediums for HMT Watches

    requency

    Awareness of HMT Watches Ads Frequency

    Yes 31No 4

    Total 35

    89%

    11%

    Awareness of HMT Watches Ads

    Yes No

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    Motivation to buy a Watch Frequency

    Self 26

    Friends/Family 3

    Electronic Media 3

    Newspaper 2

    Hoardings 1

    Total 35

    26

    3 3 2 105

    1015202530 Motivation to buy a watch

    Frequency

    Influence by Celebrity Brand Ambassadors Frequency

    Yes 28

    No 7Total 35

    80%

    20%

    Influence of celebrity BrandAmbassadors

    es No

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    Quality

    Price

    HMT

    Fastrack

    Titan

    Others

    Brand

    Value

    Aesthetic

    Appeal

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    ` Strengths

    Strong government support

    Has an established marketing network

    Record of good industrial relations

    In 1991 HMT set up a product development center for watch design

    Indian Belief

    ` Weaknesses

    Weak Organizational culture

    Production Concept of Marketing

    Insufficient emphasis on R&D and design engineering

    Aesthetics and packaging of watches have not been duly attended to

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    ` Opportunities

    High Demand in industry

    Leveraging brand equity of HMT to products such as sports

    gear, personal accessories

    Capitalize on attractive segments

    ` Threats

    Declining Market Share

    Low Sales

    Competition from Titan, Fastrack

    Last Stage ofPLC

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    >Rs. 5k

    Valued at 370 Crores

    Swiss brands:Tissot,Omega, Rolex

    Fashion brands:Fossil, Calvin Klein,

    Giordano, Esprit

    (Rs. 1k - 5k)

    Valued at 938 Crores

    Titan, Citizen, Timex,

    Swatch, Espirit

    Price Range: Rs 400-1000

    Valued at 1200 Crores

    Sonata, Maxima

    Mass (< Rs. 400)

    Valued at Rs. 300 Crores

    Greymarket, Chinese, etc

    Mass Low End

    Pre iuMid

    Upper

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    ` Did not plan for post liberalization.

    ` A large number of staff, including persons of general

    manager's rank, had left the organization to join the rivals

    ` The biggest threat came from watch manufacturers in the

    unorganized sector and fake parts and components.

    ` They have even detected our dealers' connivance in selling

    other brands

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    Few Designs as compared to competitors

    Offering less commission to retailers and whole sellers.

    Limited service agencies

    Selective Policy while choosing retailers

    Centralized organizational structure

    It could not communicate its uniqueness to

    customers

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