Agenda

• WHO WE ARE, • HOW ARE WE

DIFFERENT? • WHAT WE DO• A VISION FOR THE

FUTURE• ACHIEVING

SUCCESS

Who we are: Founded in 2003 in the UK

Corporate HQ moved Atlanta 2013 Major expansion of US Operations-

Engineering, Project management, Sales and Support

R&D and Engineering Croatia In Region Customer Support Solutions developed from Industry

Requirements and Aspirations Consistent Year over Year Growth Reinvestment in R&D, Services and

Support Grow the business by Referrals and

Reputation

Our story: CEO Herbert Brenninkmeijer Committed to building a world class Company based on solid solutions, investment in people and Customer success!

What distinguishes BroadStream from the rest of the market:OUR Values: Integrity, Respect, Be Our Best

At BroadStream We are Family - Staff, Customers and Partners We are committed to “Delighting our Customers with:

Products, People and Processes that get the job done”. We foster a “No Blame Culture” which encourages staff at all levels to be honest in all

aspects of their work life which alleviates fear of reprisal and instills integrity and confidence.

At our core and the foundation of our culture is a Commitment to Excellence. Excellence in solution development and customer engagement (presales, implementation and support)

The Excellence begins and ends with staffing- by selecting exceptional talent and nurturing them with consistent training and development.

Creating and maintaining processes that improve communications, encourage collaboration and rewards positive activity and engagement.

Our Values were inspired by and continuously monitored, maintained and shared by Simone Brenninkmeijer our SVP of Human Resources and Marketing

Vision: To establish BroadStream as the most trusted and respected Solutions Partner to Broadcasters WorldwideMission: To grow our people to be their best and empower our customers through increased efficiency and adding value to their corporate objectives

How we are Different? Create a winning culture

Instill excellence in all facets of operations

Listen to the customerDevelop for where the

market is goingCommitted to Delight

our Customers

David Bowes, COO/CFO25+ years experience in Building Quality focused Products and OrganizationsMelissa Pressler, VP Continuous Improvement: Tasked with ensuring that our operations are focused on delivering exceptional, positive and productive experiences for all stakeholders Clients, Staff and Partners

Value Statement

Products Innovative solutions that enable and our Clients to be more efficient, productive and to delight their customers People Helpful resources to serve with integrity and genuine concern for Customer successProcesses All engagements at all levels focused on Customer Success – Work streams that add value rather than complexity

Our focus on Customer Success is supported by our commitment to Excellence in all that we do.

Create a Winning Customer-Centric Culture

Our existing customers come before new customers

Our employees work for our customers and make BroadStream work for them

We are all advocates for the success of our customers

Despite the difficulties we had, I was never told NO or that BroadStream wouldn’t do something.“ “

Pete Sockett, WRAL