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CGroupAdvisors, LLC“Strategy through Execution”
Capabilities Document
Charles Gounaris Jr.President & Managing Partner
P.O. Box 101303Pittsburgh, Pa. 15237
Telephone: 412-804-1444
www.CGROUPADVISORS.COM
CGroupAdvisors Today’s Business Challenges CGroupAdvisors: Solving Today’s Business Challenges Our Value Proposition: Leadership, Methods,
Competencies, Results Target Markets & Service Offerings Our Team Guiding Principles Getting Started
Today’s Key Business Challenge - Delivering Sustainable Stakeholder ValueSource: The Profit Zone, Adrian Slwotzky & David J. Morrison
2CGroupAdvisors, LLC
Assets/Core Competencies
Inputs, Raw
Materials
Product / Service
OfferingsChannels The
Customer
Customer Priorities Channels Offerings
Inputs,Raw
Material
Assets / Core
Competencies
The Traditional Value Chain - Starts with Assets, Core Competencies
The Modern Value Chain - Starts with the Customer
Today’s Business Challenges
Global Economics: Rapidly Changing Market Forces Business Strategy: Poor Execution Growth in No / Slow-Growth Markets Business Design: Ineffective Design / Poor Cost Structure Products & Services Non-Aligned with the Market Resource Constrained: Human, Assets, Working Capital Information Technology: Enables Business Strategy Shifting Domestic & International Public Policy Sustainability
Managing Stakeholder Wants & NeedsSource: The Profit Zone, Adrian Slwotzky & David J Morrison
3CGroupAdvisors, LLC
Why CGroupAdvisors ? Mission
High Impact Advice: Solutions to Meet Today’s Business / Organizational Challenges
Strategy Trusted Advisor Driving Results from Strategy through Execution
Approach Leverage Best Practices: Building Organizational Capability to Sustain Competitive Advantage
Core Competencies Strategy Development through Execution Leveraging Information Technology to Enable Business Strategy & Competitive Advantage Operational Excellence Managing Complex Programs / Projects Building High-Performance Teams
How We Do It: Leadership through Partnership 150 Years of Executive Expertise Quality Results with High Impact ROI
4CGroupAdvisors, LLC
Our Value Proposition
Independent Leadership Advisors C-Level Experience: General Management, Operations, Information
Technology, Finance, Business Development
International Business Expertise Methods-Based Approach / Focus on Deliverables Principle-Based: Honesty, Integrity & Confidentiality Affiliated Network of Specialized Expertise Results-Driven
Customized approach to achieve targeted objectives
Corporate Strategy
Business Unit Strategy
Business Operations
Strategy
I/T Strategy and Planning
Implementation Operations
What to do... How to do it... Getting it done
5CGroupAdvisors, LLC
Target Markets & Offerings
Key Offerings
Corporate / Organizational Governance Strategic Planning through Execution Operational Excellence / Performance
Improvement Information Technology Strategy through Execution Financial Management eBusiness Strategy through Implementation Global Business Development Business Process Management Talent Management High Performance Work Teams Change Management Program / Project Management Interim C-Level Executive Services
Market Experience
Education Energy Chemicals / Process
Manufacturing HealthCare High Technology Financial Services Retail Real Estate Public Sector
Public & Private Market Focus
6CGroupAdvisors, LLC
CGroupAdvisors Proven PartnersPresidentCharles GounarisVision, Strategy, Execution Strategic Alignment Operational ExcellenceCompetitive use of ITBusiness Development: Domestic & International
Chief Financial OfficerJohn Kriak, CPA, CMA, CPMFinancial Strategy through Execution Strategic Planning M&A
SecretaryDan SteadHuman Capital Management Performance ManagementOrganizational Change ManagementExecutive CoachingTalent ManagementTeam Building
Vice-PresidentJohn WheelerBusiness / IT Strategic AlignmentInformation Technology Strategy Business Process ManagementInformation Technology Management
Vice PresidentDon Zucco, PhDComplex Program ManagementOperational ExcellenceExecutive LeadershipOrganizational Change ManagementTeam Building
CGroupAdvisors, LLC 7
Guiding Principles
Act Only in the Best Interest of our Clients Strict Standards of Confidentiality Drive for Meaningful, Measurable & Sustainable
Results Integrity, Honesty, Openness Collaborative, Innovative Thought Leadership Building Sustainable Competitive Advantage Passion for Excellence
CGroupAdvisorsCode of Conduct
8CGroupAdvisors, LLC
Getting Started: “Invest, Engage, Retain”
Execute Confidentiality Agreement & Schedule Assessment Interview Agree on Engagement Scope, Objectives, Key Milestones & Deliverables Agree on Approach, Team Structure, Roles / Responsibilities & Timelines Agree on Target Fees Structure Execute Statement of Work Mobilize Team & Schedule Kickoff
"It is not the strongest of the species that survives, not the most intelligent, but the one most responsive to change.”
Charles Darwin
9CGroupAdvisors, LLC
Appendix
Biographies Methodologies Qualifications Affiliates
10CGroupAdvisors, LLC
Corporate / Organizational Experience President / Managing Partner Charles Gounaris & Associates,
LLCCGroupAdvisors, LLC
Executive VP (Interim) CoalStar Industries, Inc. Director / GM, EPS Business Unit Nova Chemicals, Inc. Commercial Business Consultant Principal / Executive Consultant, Process Industries IBM Principal / Engagement Manager, Cross Industry Advisory Marketing Representative Director, Consulting & Systems GPU Project Executive EDS Government Services Marketing Manager Software Systems Engineer
Charles Gounaris
Expertise Leadership / High Performance Business and Information Technology Strategy through Execution Operational Excellence /Business Improvement New Business Development Complex Program / Project Management
Strengths Working with senior management to drive strategic execution , business improvement, and transformation Creating an enterprise-wide culture of innovation to achieve operational excellence Standardizing global business processes to improve competiveness and reduce cost Leveraging information technology as a high value enabler of key business initiatives Optimizing Business Design
11CGroupAdvisors, LLC
Corporate / Organizational Experience President Group Genesis, LLC EVP & CFO Crown American Corporation EVP & COO Crown Holding Co. EVP, Secretary, and Treasurer Penn Traffic Co. Audit Manager Price Waterhouse Director Somerset Trust Co.
Quintech Electronics & Communications, Inc.Laurel Holdings, Inc.
John Kriak CPA, CMA, CPM
Expertise Achieving Strategic Goals Financial & Strategic Planning Working Capital / Cash Flow Management Real Estate: Hotels & Shopping Malls Retail Industries
Strengths Strategic Alignment & Execution Capitalization of Strategic Projects Gross Profit Optimization / Expense Reduction Financial Process Optimization Leveraging Information Technology to Enable Competitive Advantage
12CGroupAdvisors, LLC
Corporate / Organizational Experience Principal, Executive Consultant Strategic Career Management VP, Senior Consultant Bizet Human Asset Management Senior Consultant Right Management Consultants Corporate Career Advisor Dow Corning Corporation
Dan Stead
Expertise Strengthening organizational performance by aligning talent for best fit execution
(Recognition: Created Transformational Career Exploration Process) Clarifying and categorizing strategic skills and competencies
(Strategic Leadership Development Program, Recognition: Excellence in Career Advising) Performing dialogue-based assessments and evaluative interviewing Enabling professionals to articulate core technical /non-technical work experiences & value contribution Providing transitional executive and senior management coaching Building integrated executive documentation, including market resumes and competency-based
marketing materials
Strengths Aligning talent & capability with strategic business initiatives Defining the value proposition of significant business contributors Partnering to create hierarchies of value in relation to managerial and organizational
strength, technical expertise and attributional powers Developing professional profiles that define core of employability
13CGroupAdvisors, LLC
Corporate / Organizational Experience Senior VP & CIO NOVA Chemicals Corporation VP, Business Systems Polygram Music: Group Distribution CIO Institute of Electronic & Electrical Engineers VP/CIO, Information Management Bristol-Myers Squibb Consumer Products VP/CIO MTV Networks (Viacom) Director, Business Systems AT&T International CIO/Director MIS WR Grace Specialty Chemicals Company US Army Signal Corps Officer
John Wheeler
Expertise Achieving Strategic Goals by creating Business Process Innovation programs Positioning IT as a key enabler for Enterprise Process Excellence Creating a Shared Service Model to create significant corporate value Implementing Single Instance SAP to reduce significantly IT complexity and cost Effecting major cost reductions in SG&A, Supply Chain and Plant Operations Creating value through implementation of Business Intelligence Programs Enabling successful M&A Planning and Integration Initiatives
Strengths Aligning Business and IT Goals Working with Senior Management to create Value through Process Excellence Standardizing Global Business Processes to reduce cost Creating an Enterprise-wide Culture of Innovation to achieve sustainable value Positioning IT as low-cost, high value enabler of business initiatives
Publications & Special Recognition Aligning Business and IT Goals
14CGroupAdvisors, LLC
Corporate / Organizational Experience Executive VP, Director, CAO Pasqueirlla Enterprises Independent Trustee Crown American Associates President Artworks Inc. President Challenge Program, Inc. Senior VP, Director, CAO Crown American Reality Trust Executive VP, Director Crown American Hotels Mayor & Councilman City of Johnstown Administrative Director Hiram G. Andrews Center Chairman Elect, CEO Johnstown Regional MRI Chairman, CEO Medical Center Hospital Corporation Superintendent of Schools Johnstown School District Teacher / Principal Greater Johnstown School District
Don Zucco PhD
Leadership Twenty Years in Public Education & Commercial Real Estate Seventeen Years in Government Nine Years in Health Care Forty Five Years in Community Service
Strengths Strategic Execution: Working with Senior Leadership, Board & Officers & Public Officials Operational Excellence and Organizational Change Management Complex Program Management Fostering High Performance Work Teams Risk Management
Publications & Special Recognition Induction into Johnstown Regional Business Hall of Fame
15CGroupAdvisors, LLC
Today’s challenging business environment depends on optimal alignment of strategy with business infrastructure to enable strategic execution and to drive competitive advantage.
MethodologyStrategic Alignment
16CGroupAdvisors, LLC
Business Strategy IT Strategy
OrganizationalInfrastructure & Processes
ITInfrastructure & Processes
Business Scope
CoreCompetencies
BusinessGovernance
Administrative Infrastructure
Process Skills
Technologycope
SystemicCompetencies
ITGovernance
ITArchitecture
Processes Skills
Strategic Fit
Functional Integration
17
The Execution Roadmap™
CGroupAdvisors, LLC
Problem Definition
Current Environment Current State Future State Analysis
Recommendation Implementation
InitializationAssess BusinessEnvironment
Assess Management Systems
Define ManagementSystems
Gap Analysis Action Plan
Activity 1 Activity 2
Activity 3
Activity 4
Activity 5
Activity 9 Activity 10
Assess PrimaryProcesses
Assess InformationSystems
DefineTargetProcesses
DefineInformationSystems
Activity 6
Activity 7
Activity 8
Create a Case for Action Implement ChangeDefine Change
MethodologyGap Analysis
18CGroupAdvisors, LLC
CGroupAdvisors, LLC 19
Methodology Building a High Performance Team – CEO & Executive Leadership
“The Four Obsessions of Extraordinary Executives”, Patrick Lencioni
ReinforceClarity Through
HumanSystems
Over-CommunicateOrganizational
Clarity
CreateOrganizational
Clarity
Build and Maintain a Cohesive Leadership
Team
CGroupAdvisors, LLC 20
Fear of
Conflict
Absence of
Trust
Lack of
Commitment
Avoidance of
Accountability
Inattention to
Results Status and Ego
Low Standards
Ambiguity
Artificial Harmony
Invulnerability
Evidence
Methodology Building a High Performance Team – Overcoming Dysfunction
“The Five Dysfunctions of a Team, Patrick Lencioni
CGroupAdvisors, LLC 21
Business Interest
Stakeholder
Interest
Methodology The sustainability Sweet Spot
Aligning Profitability with Social Benefits
“The Triple Bottom Line”, Andrew W. Savitz
New Products & ServicesNew ProcessesNew Markets
New Business ModelsNew Methods of Management & Reporting
The Eight Stage Process of Creating Major Change
1. Establishing a Sense of Urgency Examining the Market and competitive realities Identifying and discussing crises, potential crises
or major opportunities
2. Creating the Guiding Coalition Putting together a group with enough power to
lead the change Getting the group to work together like a team
3. Developing a Vision and Strategy Creating a vision to help direct the change effort Developing strategies for achieving that vision
4. Communicating the Change Vision Using every vehicle possible to constantly
communicate the new vision and strategies Having the guiding coalition role model the
behavior expected of employees
5. Empowering Broad-Based Action Getting rid of obstacles Changing systems or structures that undermine
the change vision Encouraging risk taking and non-traditional ideas,
activities and actions
6 Generating Short-Term Wins Planning for visible improvements in performance
or “wins” Creating those wins Visibly recognizing and rewarding people who made
the wins possible
7 Consolidating Gains and Producing MoreChange
Using increased credibility to change all systems,structures and policies that don’t fit the trans-formation vision
Hiring, promoting and developing people who canimplement the change vision
Reinvigorating the process with new projects,themes and change agents
8. Anchoring New Approaches in the Culture Creating better performance through customer-
and productivity-oriented behavior, more and betterleadership and more effective management
Articulating the connections between new behaviorsand organization success
Developing means to ensure leadership developmentand succession
22CGroupAdvisors, LLC
Source: Adapted from John P. Kotter, “Why Transformation Efforts Fail”, Harvard Business Review (1995)