Cassandra S. Jackson1043 Ironwood LaneHanover, MD 21076410-300-4757Email: Cassandra_S_Jackson@hotmail.com

ProfileDedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. My professional development and recent experiences has prepared me to take on a high level of independent responsibilities. As a self-motivated team player with the ability to work independently, I have been able to accomplish the following: Steller administrative and organizational skills. Capable of managing multiple projects concurrently with a solution oriented work ethic. Strong written and verbal communication skills. Excellent interpersonal and communication skills, with a strong focus on customer satisfaction. Proficient in Microsoft Suite Products (Word, Power Point, Excel, Outlook).

Professional Experience

Administrative Assistant (Part-time) Valley Upholstery, Aurora, IL 03/2014 to 01/2016

Answered Multi-line phones; greeted customers. Placed phone and email orders. Initiate follow-up calls confirming order and furniture pick up/drop off. Placed fabric orders with manufactures. Maintained store supplies and inventory. Made deposit drops to the bank. Faxed invoices, made copies; and scanned documents. Present a professional image both on the phone and in person. Organized and accurately maintained filing system of the client’s personal information.

Specimen Processor IDEXX Laboratories, Elmhurst, IL 05/2013 to 01/2016

Set up area to run test. Received specimen. Maintained HIPPA and IDEXX Laboratories safety procedures in the Standard Operating Procedures (SOPs). Perform laboratory specimen processing consisting of receiving, identifying, assigning accession numbers,

sorting, preparation and internal laboratory distributing of blood, urine, and other biological specimens into Antrim Computer System.

Transfer specimen to other labs and clinical departments via FedEx and couriers. Prepare specimen for further laboratory analysis. Use centrifuge to separate blood into plasma for further study. Order and ship client supplies. Trained new employees on company policy. Demonstrated the ability to multitask in a fast-paced environment, while maintaining an emphasis on quality. Maintain customer confidence and protects operations by keeping information confidential.

Specimen Processor IDEXX Laboratories, Glen Burnie, MD 10/2012 to 4/2013

Set up area to run test. Received specimen. Maintained HIPPA and IDEXX Laboratories safety procedures in the Standard Operating Procedures (SOPs).

Page 1

Perform laboratory specimen processing consisting of receiving, identifying, assigning accession numbers,

sorting, preparation and internal laboratory distributing of blood, urine, and other biological specimens into Antrim Computer System.

Transfer specimen to other labs and clinical departments via couriers. Prepare specimen for further laboratory analysis. Use centrifuge to separate blood into plasma for further study. Demonstrated the ability to multitask in a fast-paced environment, while maintaining an emphasis on quality. Maintain customer confidence and protects operations by keeping information confidential

Optometric Technician America’s Best Contacts and Eyeglasses, Baltimore, MD 08/2011 to 10/2012

Schedule appointments. Initiate follow-up phone calls confirming patient appointments. Responsible for collecting and verifying patient’s health information. Pull patient charts. Record patient medical history. Repair patient wired and bent frames. Maintained store supplies and inventory. Pre-test patients using specialized vision eye equipment. Assist patients in choosing glasses and contact lenses to be ordered.

Data Entry Clerk Hallmark Services and Corporation (Aerotek), Naperville, IL 04/2011 to 07/2011

Maintain data entry requirements by following data program techniques and procedures. Maintain operations by following policies and procedures; reporting needed changes. Entered patient insurance information into computer system for Blue Cross Blue Shield. Audit files added into the system. Scan and file forms. Request more information from patients to finish processing their application. Received and opened mailed; separated mail by states.

Lab Assistant (Intern) Everest Institute, Silver Spring, MD 08/2009 to 01/2010

Assist Instructors and students in the laboratory. Aid students with vital signs, phlebotomy, injections, etc. Filed, copied; and graded student’s papers. Maintained record of laboratory supplies for inventory. Proficient in Microsoft Office Suite Products.

Education

Internship-Pediatrician, Dr. Aruna Khurana, Columbia, MD. 07/2009 to 08/2009 Everest Institute, Silver Spring, MD. 10/2008 to 08/2009 Bolingbrook High School, Bolingbrook, IL 10/2005 to 01/2007 Schaumburg High School, Schaumburg, IL 08/2003 to 09/2005

Page 2