Overview Of HAMS Implementation at St. Lucas H/C

St. Lucas then

Objectives of HAMS To reduce cost and improve work efficiency

To enhance productivity

To generate accurate reports and submit timely

To increase revenue by way of health insurance claims management

LOG IN

New Registration Interface

SPONSORSHIP CLEARANCE FORMThis interface is mainly for NHIA clients

Service Request form This form is used to request service for clients be it general consultation, lab, dressing or antenatal

care

Prescribers form

Cashier payment form

DISPENSORY FORM

Inpatient confirmation form

CLAIMS MANAGEMENT

CLAIMS MANAGEMENT

CLAIMS MANAGEMENT

Individual Claim Form

Other reports

Lab results report

Expired drugs management form

Malfunctioning form

Challenges Users not willing to adopt the HAMs fully Not all the staff are computer literates Resistant to change still prevailing Parts of the HAMS software are not working; this has to do with the

reporting aspect. Electricity supply (fluctuation) No internet connectivity in the facility hindering report submission. The wireless router is low in capacity making it very difficult to work

from other offices.

Ways of overcoming the challenges Persuading staff to adopt the system

Providing daily training and guidance to users

Allowing user to play music and games with the computers

Standby generator but low in capacity

St. Lucas H/C Now ( this is the records office)

EXPECTATION FOR 2013 Train more staff on the job

Visit the centre of excellent to learn more of the IT

Liaise with CHAG for the installation of internet service and other software.

THANKS FOR YOUR ATTENTION

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