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July 2005 2-525 WorkCentre Pro 275 Family (CC232-WCP275F) 19-401, 19-402, 19-403, 19-404 Status Indicator RAPs 19-401, 19-402, 19-403 Out of Memory Resources RAP 19-401 Out of memory - Stress Document. 19-402 Out of memory - Stress Job. 19-403 Out of memory with greater than one job in EPC. Also use this RAP when a fault code is not displayed but the machine fails to complete com- plex jobs. Also use this RAP when memory related messages appear e.g.: Resources low, will start shortly Please wait your job will start shortly System memory is full. Please wait while memory resources are made available to con- tinue your job. Do not press the start button again the scanner will automatically or touch cancel your job. Initial Actions Switch off the machine, then switch on the machine, GP 14. Procedure Perform the following: Reseat the EPC memory PWBs, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12. Check that there is sufficient EPC memory for the type of job that the customer is pro- cessing. Refer to GP 24 Memory Resources. Inform the customer of the minimum recom- mendation. If necessary install additional EPC memory, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12. The problem may be the EPC memory PWB. Install a new EPC memory PWB, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12. 19-404 Compressor Time-out RAP 19-404 Video compressor DVMA time-out Initial Actions Check for DADH misfeed. Check for jammed paper before the fuser. If the job has mixed originals, make sure that Mixed Size Originals is selected on the UI. Switch off the machine, then switch on the machine, GP 14. Procedure Perform the following: Perform 03-315, 325, 347, 348, 349, 355, 400, Image Processor PWB Failure RAP. Check the history files for DADH 05-XXX faults and if necessary perform the appropriate RAP. If prints are mostly black, fuzzy or scrambled make sure that all grounding straps are secure. If necessary perform 01A Ground Distribution RAP.

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19-401, 19-402, 19-403, 19-404Status Indicator RAPs

19-401, 19-402, 19-403 Out of Memory Resources RAP 19-404 Compressor Time-out RAP

ser.

ure that Mixed Size Originals is selected on the UI.

n the machine, GP 14.

55, 400, Image Processor PWB Failure RAP.

XX faults and if necessary perform the appropriate

crambled make sure that all grounding straps are und Distribution RAP.

July 20052-525WorkCentre Pro 275 Family (CC232-WCP275F)

19-401 Out of memory - Stress Document.

19-402 Out of memory - Stress Job.

19-403 Out of memory with greater than one job in EPC.

Also use this RAP when a fault code is not displayed but the machine fails to complete com-plex jobs.

Also use this RAP when memory related messages appear e.g.:

• Resources low, will start shortly

• Please wait your job will start shortly

• System memory is full. Please wait while memory resources are made available to con-tinue your job. Do not press the start button again the scanner will automatically or touch cancel your job.

Initial ActionsSwitch off the machine, then switch on the machine, GP 14.

ProcedurePerform the following:

• Reseat the EPC memory PWBs, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12.

• Check that there is sufficient EPC memory for the type of job that the customer is pro-cessing. Refer to GP 24 Memory Resources. Inform the customer of the minimum recom-mendation. If necessary install additional EPC memory, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12.

• The problem may be the EPC memory PWB. Install a new EPC memory PWB, (32-55 ppm) PL 3.20 Item 12 or (65-75 ppm) PL 3.10 Item 12.

19-404 Video compressor DVMA time-out

Initial Actions• Check for DADH misfeed.

• Check for jammed paper before the fu

• If the job has mixed originals, make s

• Switch off the machine, then switch o

ProcedurePerform the following:

• Perform 03-315, 325, 347, 348, 349, 3

• Check the history files for DADH 05-XRAP.

• If prints are mostly black, fuzzy or ssecure. If necessary perform 01A Gro

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WorkCentre Pro 275 Family (CC232-WCP275F)

tion DVMA Time-out RAPtime-out.

t time-out.

machine, GP 14.

55, 400, Image Processor PWB Failure RAP.

(32-55 ppm) PL 3.20 Item 3 or (65-75 ppm) PL 3.10

July 20052-52619-406, 19-407, 19-408

Status Indicator RAPs

19-406 Loopback DVMA Time-out RAP19-406 Video loop back DVMA time-out detected.

Initial ActionsSwitch off the machine, then switch on the machine, GP 14.

ProcedurePerform the following:

• Perform 03-315, 325, 347, 348, 349, 355, 400, Image Processor PWB Failure RAP.

• Install a new image processor PWB, (32-55 ppm) PL 3.20 Item 3 or (65-75 ppm) PL 3.10 Item 3.

• Perform SCP 6 Final Actions.

19-407, 19-408 Middle Func19-407 Video middle function DVMA input

19-408 Video middle function DVMA outpu

Initial ActionsSwitch off the machine, then switch on the

ProcedurePerform the following:

• Perform 03-315, 325, 347, 348, 349, 3

• Install a new image processor PWB, Item 3.

• Perform SCP 6 Final Actions.

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19-409Status Indicator RAPs

19-409 Video Job Integrity Fault RAP

July 20052-527WorkCentre Pro 275 Family (CC232-WCP275F)

19-409 Video determines that it cannot guarantee the integrity of the job being processed.

Initial Actions• If the job has mixed originals, make sure that Mixed Size Originals is selected on the UI.

• Switch off the machine, then switch on the machine, GP 14.

ProcedurePerform the following:

• Perform 03-315, 325, 347, 348, 349, 355, 400, Image Processor PWB Failure RAP.

• Install a new image processor PWB, (32-55 ppm) PL 3.20 Item 3 or (65-75 ppm) PL 3.10 Item 3.

• Perform SCP 6 Final Actions.

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WorkCentre Pro 275 Family (CC232-WCP275F)

July 2005

2-52819-409Status Indicator RAPs