Chinese Travel 2014

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     The Chinese Luxury Traveler2014

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    Welcome NoteThis is the fourth consecutive year that Hurun Report has cooperated with ILTM Asia to publish The Chinese Luxury

    Traveler (2014). This report analyzes the travel habits and consumption patterns of China’s HNWIs in the past year, and

    includes a new case study on medical tourism through collaboration with DIADEMA.

     According to statistics provided by the China Tourism Academy, consumer demand was strong as China’s tourism

    economy grew steadily in 2013, with the number of Chinese outbound tourists coming to a staggering 98 million, up

    17.8% year on year. However, the international tourism trade deficit continued to widen due to the rapid growth of

    outbound tourism. The China Tourism Academy continues to hold relatively optimistic expectations for the tourism

    economy in 2014 and believes it will continue to maintain steady and rapid growth.

    Our data is mainly derived from three special surveys completed by Hurun Report in collaboration with DIADEMA,

    ILTM and GHC Asia. Of particular note is that DIADEMA’ s 2014 Survey on China’s High-end Tourism, currently the most

    comprehensive special survey conducted on China’s super tourists.

    The study found that tourism is still the most popular leisure pursuit among China’ s HNWIs; China’ s HNWIs travel

    frequently for business, spending over 1/4 of their time on the road; online social media has become the most important

    source of information; China’ s super tourists spent 18 days abroad on average last year; per capita travel spending is

    RMB150,000 a year; China s HNWIs love island getaways; more than half of China’s HNWIs select their travel

    destination themselves; a high proportion of them design their own tours; 66% would consider medical tourism; tours to

    the north and south poles have become the new darling of luxury travel; the preferred destination for cruise tourism is the

    Caribbean Sea.

    Best Luxury Hotel Brand: Jing An Shangri-La

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    About International Luxury Travel Market Asia (ILTM Asia)

    About International Luxury Travel Market (ILTM)

    Now entering its 8th year, ILTM Asia is the leading luxury travel event for the Asia Pacific region. ILTM Asia is

    an invitation-only event, where the very best travel agents and advisors from across Asia meet the world’ s very

    best luxury travel experiences. For more information on ILTM Asia please visit www.iltm.com/asia

    International Luxury Travel Market is a portfolio of global, regional and specialist luxury travel events.

     Alongside the global flagship event in Cannes, ILTM has core international events in the Asia Pacific and Americas

    regions and three specialist events; ILTM Japan, ILTM Africa and ILTM Spa. For more information on ILTM events

    please visit www.iltm.com

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    About Hurun ReportPassionate about Chinese Entrepreneurship

    Headquartered in Shanghai, Hurun Report is an interactive, multi-platform media group targeted at high net worth individuals

    (HNWIs). Hurun Report is widely recognized as the foremost authority in tracking and profoundly influencing the changes amongst

    China’ s HNWIs. Hurun Report has a stable of four platforms, i.e. magazines, new media, events and research.

    In 1999, Rupert Hoogewerf founded the China Rich List, an annual ranking of the 1,000 wealthiest Chinese with personal fortunes

    of more than CNY2 billion. The list has been published for 15 consecutive years. In 2004, the Hurun Philanthropy List, a ranking of the

    100 most generous philanthropists in China, was first released and has since been published for 10 consecutive years. In 2012, the

    Hurun Global Rich List was launched and has since been published for three consecutive years. The list identified 1,867 people

    worldwide who were worth more than US$1 billion.

    Hurun Report’s four magazines include the Hurun Report, a monthly magazine; Hurun Schools Guide, which offers guidelines on

    studying abroad for children of high net worth families; Wings & Water, designed for China’s super-HNWIs who possess or dream to

    possess over CNY200 million in assets, and targets buyers who have a strong interest in business aircrafts and super yachts; Horse &

    Polo China, an upstart fashionable magazine offering extensive coverage of equine sports.

    The Hurun Report iPad magazine, the top ranking business & investment title Apps according to Apple APP Store, is Chinese

    HNWIs’ preferred wealth and lifestyle guide.

    In 2013, Hurun Report organized a total of 91 events mainly in China, including gala dinners, private cocktail receptions, high-end

    forums, high-end exhibitions, press conferences and luxury workshops.

    Hurun Report, which shapes opinions on luxury travel, once again is in collaboration with International Luxury Travel Market (ILTM).

    This year is the eighth consecutive year that Hurun Report is the official media partner of ILTM Asia. Following the Hurun World’s

    Largest Charter Yachts 2013 last year, the Hurun Research Institute released its second ranking of the world’s charter yachts in March

    2014. This is also the first authoritative ranking of the world’s fastest yachts. In June 2012, for the third consecutive year, Hurun Report

    hosted a photo exhibition entitled The World at Their Fingertips: Ecotourism through the Lenses of China's Entrepreneurs in Shanghai,

    showcasing works from six Chinese billionaire entrepreneurs with a passion for eco-travel. In 2009, Hurun Report launched the Hurun

    Presidential Awards, which are presented to the best presidential suites, executive suites, executive lounges and swimming pools of

    outstanding luxury hotels. The authoritative awards endeavor to provide a trusted top hotel guide for China’ s HNWIs, while helping the

    hotels to continuously improve their facilities and services.

    For more information, please visit Hurun Report’s website (www.hurun.net)

    You can follow us on Sina Weibo (weibo.com\hurunreport) or

    on WeChat (HurunReport)

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    EXCELLENT SERVICE CREATES

    UNFORGETTABLE MEMORIES

    The Ritz-Carlton, Sanya boasts nearly 30 international ladies and gentlemen from

    more than 10 countries, including America, Russia, France, Italy and Thailand, among

    others. The entire team of almost 800 personnel live by the renowned Ritz-Carlton credo,“We are Ladies and Gentlemen serving Ladies and Gentlemen,” helping guests navigate

    an exquisite travel journey in the tropical splendour of Sanya with their multi-cultural

    backgrounds, and creating unforgettable memories with their refined service offering.

    French-American General Manager Mr. Michel L. Goget said, “Among the diverse

    nationalities represented at The Ritz-Carlton, Sanya, we are bound by one common thread

    -- the pledge to provide the finest personal service and facilities for our guests, who will

    always enjoy a warm, relaxed and refined, yet international ambience.”

    The hotel’ s 450 rooms include 33 pool villas, each with their own private butlers, in

    addition to 21 luxury suites. Being nestled between the pri stine white sand beach of

    Yalong Bay on one side and a mangrove reserve on the other, views from all guest rooms

    are breathtaking. Each of the 33 one-, two-, and three-bedroom private pool villas are

    tastefully and sensitively furnished with a large outside deck, double and single sun

    loungers for lazy days and evenings, and intimate infinity pools which merge with the

    horizon.

    The Villas at The Ritz-Carlton, Sanya offer the very highest levels of comfort, style, service, facilities and luxury. Offering a range of

    tailor-made and unique facilities, guests staying at The Villas can enjoy the services of their own butler, private dining, yoga or tai chi

    classes, even take advantage of the resort’ s ‘Romanceologist’ .

    Sanya is an ideal destination for weddings and honeymoons. To ensure guests enjoy a uniquely unforgettable experience with their

    beloved, The Ritz-Carlton, Sanya has engaged the world's first in-house romance expert or “Romanceologist” .

    The ultra-luxury resort is Sanya’ s first resort to be able to offer guests an intimate waterfront wedding chapel – set against the breath

    taking backdrop of the pristine white sand beach of Yalong Bay.

    Personalized service

    Destination of romance

    Mr. Michel Gogetr. Michel Goget

    General Manager of The Ritz-Carlton, Sanyaeneral Manager of The Ritz-Carlton Sanya

    Mr. Michel Goget

    General Manager of The Ritz-Carlton, Sanya

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     C  on t     en t    s 

    Welcome Note

     About International Luxury Travel Market Asia (ILTM Asia)

     About Hurun Report

    Part 1: How Big is China’s Luxury Travel Market?

    How Many Chinese HNWIs are there?Distribution of Chinese HNWIs across China’s Major Cities

    Part 2: China’s Wealthiest – Lifestyle Review 

    Travel is the Preferred Leisure Pursuit for Chinese HNWIs

    Swimming is the Preferred Sport for Chinese HNWIs

    Online Social Media Key to Influencing China’s HNWIs

    China’s Wealthy Spend Over 1/4 of Their Time on the Road

    Part 3: Travel Habits

    Travel Schedules

    Hotel Reservation

    Overseas Study and Immigration Drive Outbound Travel Market

     

    Part 4: Top Travel Destinations among China’s Wealthy

    Consumers

    Sanya Remains the Hottest Domestic Travel Spot

    HNWIs’ Interest in Australia Increased Significantly

    Travel Shopping

    Gifting

    Part 5: Travel Habits and Trends of Chinese Super tourists

    Travel Experience

    Travel Decision-making Process

    Case Study 1: My Best Trip

    Case Study 2: My Trip during Chinese New Year in 2014

    Case Study 3: Travel Trend Prediction

    Case Study 4: Medical Tourism

    Photography

     Appendix: 2014 Survey on China’s High-end Tourism

    01

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    07

    0708

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    1416

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    Part 1 :

    How Big is China’s Luxury Travel Market?How Many Chinese HNWIs are there?

    There are approximately 8,300 individuals with CNY 1 billion or more in assets in China today, up200 on last year. 2,800 of them have been identified

    by the Hurun Research Institute and a further estimated 5,500 have been missed, the so-called “hidden” wealth.

    There are 300 individuals with CNY 10 billion or more in assets, up20 on last year by 7%. Among them, 140 individuals have been unearthed by the

    Hurun Research Institute and 160 individuals classified as having “hidden” wealth.

    There are about 67,000 individuals with personal wealth of over CNY100 million in China, up2,500 or 4% on last year. The Hurun Research Institute

    forecasts that the number of individuals with personal wealth of over CNY100 million in China could reach73,000 in the next three years.

    There are 2.9 million individuals with personal wealth of over CNY 6 million in China, up100,000 or 3.6% on last year. The Hurun Research Institute

    forecasts that the number of individuals with personal wealth of over CNY 6 million in China could reach3.35 million in the next three years.

    07

    “Known” Wealth Total Wealth

    “Hidden” Wealth

    CNY 10 billion

    CNY 2 billion

    CNY 1 billion

    CNY 10 billion

    CNY 2 billion

    CNY 1 billion

    CNY 10 billion

    CNY 2 billion

    CNY 1 billion

    CNY 100 million

    CNY 10 million

    CNY 6 million

    ( 7.1%)

    ( 6.7%)

    ( 2.5%)

    ( 3.9%)

    ( 3.8%)

    ( 3.6%)

    300

    3,200

    8,300

    67,000

    1,090,000

    2,900,000

    140

    1,018

    2,800

    5,500

    2,200

    160

    Source: Hurun Research Institute

    Increase Compared to 2013

     

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    Harbin 13,590

    390

    Beijing 490,000

    11,300

    10,760

    410

    Xi’an 14,140

    440

    15,120

    570

    Chongqing 36,200

    830Shenyang 21,170

    490

    Dalian 22,120

    600Tianjin 51,400

    1,600

    Changsha

    Wuhan

    Zhengzhou

    Nanjing 30,240

    47,520Suzhou

    920

    1,340

    121,500Shenzhen

    3,000

    90,420Hangzhou

    2,180

    41,790Wenzhou

    1,090

    114,210Guangzhou

    2,700

    48,600Foshan

    1,00012,570

    340

    27,090Chengdu

    980

    22,890Fuzhou

    630

    17,220Xiamen

    490

    420,000Shanghai

    9,100

    Qingdao 23,310

    650

    08Nobody Knows China‘s Rich Better Chinese Super-Rich

    (CNY 100 million)

    Average age 3970% maleAverage annual incomeover 5 million

    First Tier Cities: Shanghai, Beijing, Shenzhen, Guangzhou.

    Second Tier cities: Tianjin, Nanjing, Wuhan, Shenyang, Xi’an, Chengdu, Hangzhou, Jinan, Qingdao, Dalian, Ningbo, Suzhou, Wuxi, Harbin, Changchun,

    Xiamen, Foshan, Dongguan, Hefei, Zhengzhou, Changsha, Fuzhou, Shijiazhuang, Kunming, Nanchang, Nanning, Taiyuan, Yantai, Wenzhou, Chongqing, Zibo.

    Dollar Millionaires

    (CNY 6 million)

     Average age 38

    60% male

     Average annual income

    over 0.5 million

    First Tier Cities

    Second Tier Cities

    Third Tier Cities

    and Others

    Total

    First Tier Cities

    Second Tier Cities

    Third Tier Cities

    and Others

    Total

    1,145,710

    754,560

    999,730

    2,900,000

    26,100

    20,650

    20,250

    67,000

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    Part 2:

    China’s Wealthiest – Lifestyle Review

    Travel is the Preferred Leisure Pursuit for Chinese HNWIs

    18.5 annual vacation days; travel, reading and tea tasting are

    preferred leisure activities;

    Internet is still the main information source, especially WeChat,

    followed by print media;

    70% take regular physical examinations; 60% do not smoke;

    60% consume alcohol, of which 40% prefer red wine;

    Sleep 6.2 hours on weekdays, sleep 7.0 hours on weekends;

    On average own 3 cars and 4 watches;

    ROI and business ownership/sale are the two main sources of

    wealth;

    09

    Tourism remains supreme as the number one leisure pursuit for China’s wealthy, with 56% of surveyed HNWIs listing travel as their preferred form of

    leisure activity, despite dropping seven percentage points from last year. Reading is still the second most popular, but drops three percentage points to

    39%; Tea tasting, family life and driving remain steady in third to fifth places, but their popularity decline in varying degrees, showing a diversifying trend

    among China’s wealthy when choosing leisure activities.

    Dollar Millionaire Chinese Super-Rich

    22 annual vacation days; travel, reading and tea tasting are their

    preferred leisure activities;

    Internet is still the main information source, especially WeChat,

    followed by print media;

    Nearly 60% do not smoke, 70% consume alcohol;

    Sleep 6.4 hours on weekdays, sleep 6.5 hours on weekends.

    On average own 4 cars and 5 watches;

    ROI and business ownership/sale are the two main sources of

    wealth;

    Preferred Leisure Pursuit

    Travel

    Reading

    Tea tasting

    Family time

    Driving

    Spa

    Looking after pets

    Wine tasting

    Photography

    Karaoke

    Fishing

    Foot massage

    Yachting/Sailing

    Games

    Cigar Appreciation

    56%

    39%

    28%

    23%

    15%

    13%

    11%

    9%

    8%

    8%

    8%

    4%

    4%

    2%

    1%

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    *Note: From April to November 2013, Hurun Research Institute researched on 393 Chinese HNWIs with assets at CNY 10 million or more.

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    10

    Preferred Sports

    37%Swimming

    Badminton13%

    Skiing7%

    ScubaDiving

    13%

    Tennis10%

    Horse Riding9%

    Golf

    23%Yoga

    22%

    Jogging20%

    Mountaineering15%

    The Hurun Report Polo Team has won two consecutive championships

    of 2012 and 2013 Consul General’s Polo Cup.

    Swimming is the Preferred Sport for Chinese HNWIs

    Swimming remains the preferred sport among Chinese HNWIs, while jogging replaces badminton among the Top 5 preferred sports. Golf maintains its

    second place, despite declining 17% in popularity. Yoga and mountaineering keep their replaces among the top 5.Swimming has become the preferred sport of both male and female Chinese HNWIs, at 35% and 41% in popularity, respectively. Scuba diving ranks

    seventh, rising from 9% last year to 13%, and is equally popular among both male and female Chinese HNWIs. Yoga is still much preferred by female

    Chinese HNWIs, at 33.9%, while 14.7% of male Chinese HNWIs preferred yoga, up from 9% last year.

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Nobody Knows China‘s Rich Better 

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    Online Social Media Key to Influencing China ’s HNWIs

    11

    Online social media, dominated by micro-messaging and micro-blogging, is the most popular source of information, with 53% of respondents listing

    them as a preferred information source. Traditional information sources such as TV and newspapers follow closely in second and third places.Relatively, online social media (68%) are more important for women, while only 48% of men prefer online social media. TV (45%) and newspapers

    (45%) are still men’s main sources of information, while women prefer reading magazines (45%).

    Preferred Source of Information

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Online Social Media

    53%

    TV

    44%

    Newspapers

    43%

    Word of Mouth

    35%

    Magazines

    33%

    11%

    37%

    31%

    21%

    HNWI Media Usage Pattern

    Source: 2014 Survey on China’s High-end Tourism by DIADEMA and Hurun Report

    Chinese HNWIs use the internet on average 6.5 days a week, and use other media approximately 2 - 3 days a week. It should be noted that Internet

    access mentioned here mainly refers to using the Internet for browsing information and is not limited to micro-blogging and micro-messaging.

    Media Channel Usage

    Magazines Newspapers Internet

    30%

    23%

    12%

    35%

    91%

    6%1 %1 %

    Av. days a week Av. days a weekAv. days a week

    Every day 1-5 times a week 1-3 times a month No usage

    2.1 2.9 6.5

    *Note: Hurun Report cooperated with DIADEMA and conducted a special research into 203 HNWIs with polar travel experiences.

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    12

    HNWI Phone Usage Patterns

    Other than SMS and calling, the number of HNWIs who use their phones to email is up to over 50%. It is worth mentioning that microblogging usage

    has dropped from 27% in 2013 to 13% this year; while micromessaging jumps to second place at 39%.

    In comparison, men more often use their phones to send and receive mail, at 54%; women and young HNWIs (below 30 years old) more often use chat

    tools (eg: WeChat, Whatsapp) on their phones, at above 50%.

    Phone Usage Patterns

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Send/receive

    emails52% Visit websites 35%

    Micromessaging

    39%

    Chatting23%Playing

    games8%

    Watching

    videos

    SMS

    7%

    25%

    Microblogging 13%

    Taking pictures 26%

    Listening to music 10%

    80%

    19%

    1 %

    Source: 2014 Survey on China’s High-end Tourism

    by DIADEMA and Hurun Report

    Source: 2014 Survey on China’s High-end Tourism by DIADEMA and Hurun Report

    Relative to microblogging, micromessaging is more popular among HNWIs. Among them, 80% use it throughout the day every day and 19% use it 1-2

    times a day. The micromessaging features they mainly use include friend circle (24%), text chat (19%), as well as photo-sharing (17%).

    HNWI Micromessaging Usage

    Micromessaging Usage Micromessaging Feature Usage

    Use all day everyday

    1-2 times a day

    1-2 times a week

    Friend circle

    Text chat

    Share photos/news/ microblogs with friends

    Watch news

    Voice/video chat

    Send files

    Make new friends

    0% 5% 10% 15% 20% 25%

    19%24%

    17%16%

    13%

    9%3%

    Note: Each respondent answered 3.7 times on average

    ( 60%) 

    ( 22%) 

    ( 28%)

    ( 18%)

    ( 51%)

    Nobody Knows China‘s Rich Better 

    Increase compared to 2013

    Decrease compared to 2013

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    China’s Wealthy Spend Over 1/4 of Their Time on the RoadChina’s wealthy are spending over 1/4 of their time on the road (for business purposes) which is on average 8.3 days a month, 0.8 day more than last

    year. Of particular note is that the proportion of long business trips for more than 20 days per month increased from 3% last year to 8%. The top travel

    destinations of China’ s HNWIs last year are Hong Kong, Shanghai, Beijing, Sanya and Hangzhou. They mainly traveled to Hong Kong for shopping,

    investment research and study tours, in addition to business travel and sightseeing. On the other hand, they traveled to Shanghai and Beijing mostly for

    business.

    China’ s national holidays are 11 days per year, and Chinese HNWIs’ annual holidays are stable at 20 days in 2013; but the number of overseas trips

    for Chinese HNWIs has dropped to 2.1 on average over the same period. Last year, China’s HNWIs made four trips (including one business trip) on

    average, including three domestic trips and one outbound trip.

    Business Travel Frequency (Monthly)

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Less than 3 days 3 - 10 days 11 - 20 days Over 20 days

    25%26%

    53%

    14%

    17%

    3%

    54%

    8%

     Annual Holiday

    Less than 10 days 10 - 20 days 21 - 30 days Over 30 days

    1 - 2 times 3 - 5 times Over 5 times None

    18% 18%

    40%38%

    28%

    36%

    Trips Overseas (Annual)

    31%

    47%

    2014

     Average 8.3 days

    2013

     Average 7.5 days

    2014

     Average 20.1 days

    2013

     Average 19.8 days

    2014

     Average 2.1days

    2013

     Average 2.8 days

    23% 22%20%

    22%

    9%11% 8%10%

    13

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    Part 3:

    Travel HabitsTravel Schedules

     According to Hurun Report’ s analysis of ILTM’s domestic travel agency database, the 25 travel agencies surveyed organised an average of 80

    outbound tour groups in 2013. Tour group sizes are generally smaller for luxury travelers who spend over US$10,000 (excluding airfare) per capita. Their

    groups average 8.3 people and only 21% of their tour groups number more than 10 travelers. Trips average 7.8 days – of which 58% are 5-8 days and 37%

    are over 8 days. 50% fly business class, 25% first class and 25% economy.

     Among the average 80 outbound tour groups organised last year by the 25 surveyed travel agencies, overall average was 30.5 people per group. 48%

    of the groups are made up of 3-10 travelers, while 52% are made up of over 10 travelers.

    China’ s HNWIs personally spend an average of US$5,500 (excluding airfare) every time they travel abroad. Among them, 53% personally spend

    US$1,000-5,000 and 5% over US$10,000.

    China’ s HNWIs spend an average of 8.6 days on outbound trips. Over 60% spend 5-8 days and 32% spend more than 8 days, up 11 percentage

    points over last year.

    Length of Travel - Luxury TravelersWho Spend Over US$10,000

    Tour Size

    58%

    37%

    5%U$S 10000

    5%

    >=15 days

    5%

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    Sightseeing is their main purpose to travel abroad, followed by

    shopping. South Korea has become a new outbound shopping destination

    for China’s HNWIs. Accounting for 48% of travel purposes, business travel

    ranks third, growing at an average rate of 35% in 2013. The most popular

    destination country is France, followed by Australia.  According to latest statistics from GHC Asia, the top 10 travel agencies

    in the outbound travel market include CTRIP, CTS, CITS and CAISSA.

     Among them, CTRIP’ s top brand HH Travel has become the most popular

    travel agency among China’s HNWIs.

    Outbound Travel Purposes

    Source: Hurun Report / ILTM Special Survey on Chinese Outbound Travel Agencies 2014

    Source: Hurun Report / ILTM Special Survey on Chinese Outbound Travel Agencies 2014

    64%

    Sightseeing

    52%

    Shopping

    48%

    Business

    16%

    Visitingrelatives

    12%

    Medicaltreatment

    4%

    Leisure

    Source: Hurun Report, GHC Asia

    China’s HNWIs differ relatively widely when choosing flight class, with

    25% choosing to fly first class and 39% choosing business class. Over half

    of the HNWIs would choose to travel during non-holidays. For traveling

    during holidays, they mostly do so during the summer and Spring Festival

    holidays, which account for a combined 75%.

    Flight Class

    39%

    25%

    36%Economy Class

    Business Class

    First Class

    When making travel arrangements, the factor most considered is

    convenience of shopping, followed by beaches, and then local cuisine and

    fine wines, as well as local culture. Most travel bookings are made by family

    members, friends or company colleagues, mainly via travel agencies and

    online booking websites.

    Booking Considerations

    Source: Hurun Report / ILTM Special Survey on Chinese Outbound Travel Agencies 2014

    60%

    Shopping

    40%

    Beaches

    36%

    Localcuisine& wine

    20% 16% 6%

    Cruises

    32%

    Culture

    4%

    MedicaltreatmentBusiness

    Mentionedin magazine

    Top 10 Chinese OutboundLuxury Travel Agencies 2014

    CITS8 Continents CAISSA CTRIP

    CTS Diadema Farers In ternat ional

    HH t ravel My-Tour Zanadu

    In alphabetical order

    We at GHC Asia are delighted to have worked closely

    with Hurun Report for nearly 10 years as the publishing group

    has established itself as a leading worldwide voice on luxury

    consumer trends in China.

    Hurun Report's annual ‘Chinese Luxury Traveler’ white

    paper is one of the most well-respected and in-depth

    analyses of the development of the world's fastest and most

    exciting luxury travel market. The growth in luxury travel in

    China is clear to see - and it's only going to grow even more.

    The rise of sophisticated, unique and bespoke travelexperiences is central to this and the companies that deliver

    these to China’ s increasingly discerning global travelers are

    the future of the industry in China.

     As a leader in providing public relations and market ing

    services to the luxury travel industry in Asia and beyond,

    GHC Asia is proud to collaborate once again with Hurun

    Report on this year's white paper and to provide research

    support in this important sector of the industry.”

    - Lynn Grebstad, Founding Partner & Chairman, GHC Asia

    GHC Asia is a leading PR agency specializing in travel and

    hospitality services

    15

    Description: Based on the survey of the 35 senior management of

    global high-end hotel by Hurun Report and GHC Asia from April to

    May 2014, the question asked was: Please think about the best

    Chinese outbound travel agencies currently?

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    Hotel Reservation

     According to Hurun Report’ s survey on ILTM’ s international high-end hotel dat abase, most Chinese tourist s stay ing at the hot els are on Frequent

    Independent Travel, accounting for 80%, up nearly 10% on last year. Most Chinese tourists book their hotels via direct customer bookings, followed by

    domestic travel agencies. They generally spend more than average on their rooms, and less than average on food & beverage, spas and shopping.

    30% of VIP hotel guests (guests with the highest expenditure in the hotel) stayed twice or more often in the same hotel in 2013, but are staying with

    fewer people each time – usually with 2-5 people staying around 4 nights.

    The main considerations when choosing a hotel are geographical location, hotel brand and price, followed by hotel facilities, cuisine and service quality.

    Shangri-La is still the preferred hotel brand among China’s HNWIs, while Four Seasons, Kempinski and InterContinental are rising quickly in popularity.

    Hilton drops sharply from last year’s second place to this year’s ninth place.

    Top Considerations:

    Chinese HNWIs’ Preferred Hotel Brands - TOP 15

    Source: Hurun Report / ILTM Special Survey on Chinese High-end Hotels 2014 Source: Hurun Report / ILTM Special Survey on Chinese High-end Hotels 2014

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Integrated Considerations:

    1Location 2Hotel Brand  3Price   A Facilities B Cuisine C Service

    Change Rank Hotel Index

    Shangri-La

    The Ritz-Carlton

    Peninsula

    Mandarin Oriental

    Four Seasons

    Sheraton

    Park Hyatt

    Kempinski

    Hilton

    Intercontinental

    Marriott

    Grand Hyatt

    Fairmont

    St. Regis

    Westin

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    100

    99

    85

    79

    61

    58

    50

    49

    47

    47

    46

    33

    31

    25

    25

    **

    *Changes compared to 2013

    *Index calculations: Based on the percentage of preference from those interviewed. Score is out of 100, the higher the score, the higher the degree in popularity.

    16Nobody Knows China‘s Rich Better 

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    Overseas Study and Immigration Drive Outbound Travel Market

    University is considered to be the most suitable time to study abroad, followed

    by high school, while studying abroad in high school and university is easier todrive the family to outbound travel.

    Hurun Schools Guide covers 8 countries and regions, providing Chinese

    parents with unrivalled insight into the Local boarding school and

    undergraduate education in countries including the UK, US, Switzerland,

    Singapore, Canada, Hong Kong, Australia and New Zealand.

    For high school and lower level education, 28.7% say UK is the destination of choice, while 26% prefer the US. 36% favour the US for undergraduate

    and higher level education. In addition to the US and the UK, Canada is also a preferred choice of China’ s HNWI to send their children for high school and

    lower level education, while Australia is preferred for undergraduate and higher level education.

     According to the “International Migration Report 2013” released by

    the United Nations, China was the world’ s fourth exporter of migrants

    in 2013, accounting for 9.3 million migrants, after India, Mexico and

    Russia. 62.4% of China’s HNWIs have emigrated or are considering

    emigrating. The US and Canada are still their top choices for investment

    immigration. Los Angeles, San Francisco and Vancouver are the

    preferred cities for immigration, followed by New York, Toronto and

    Seattle.These cities are also the preferred outbound travel destinations

    of HNWIs.

    When To Send Your Child Overseas?

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    International Education Destination

    (High School & Lower )

    UK

    US

    Canada

     AustraliaSwitzerland

    New Zealand

    Singapore

    France

    Germany

    Hong Kong

    28.7%

    26.2%

    12.0%

    9.4%7.5%

    3.6%

    3.4%

    2.8%

    2.3%

    2.1%

    1

    2

    3

    45

    6

    7

    8

    9

    10

    12

    3

    4

    5

    6

    7

    8

    9

    10

    1

    2

    3

    45

    6

    7

    8

    9

    10

    US

    UK

     Australia

    CanadaSwitzerland

    New Zealand

    Singapore

    Japan

    Germany

    France

    36.4%

    24.4%

    10.8%

    8.4%6.2%

    4.8%

    4.0%

    1.5%

    1.4%

    0.7%

    Source: Visas Consulting / Hurun Immigration and Chinese High Net Worth population

    Survey Report

      Preferred Immigration Destinations

    Los AngelesSan Francisco

    Vancouver 

    New York

    Toronto

    Seattle

    Boston

    Melbourne

    New Zealand

    Sydney

    13.9%13.7%

    13.4%

    8.6%

    8.4%

    7.6%

    4.6%

    4.3%

    4.1%

    3.5%

    2014

    2013

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    University High School Middle School Primary School Post graduate

    29%27%

    20%20%

    13%10% 11%

    5%

    31%34%

    17

    arketravel

    d regions, providing Chinesers 8 countries an

    cal boa rd in schoo l andi ht into the L

    Percentage International Education Destination

    (High School & Lower )

    Percentage

    Percentage

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    Nobody Knows China‘s Rich Better    18

    Part 4 : Top Travel Destinations among

      China’ s Wealthy ConsumersSanya Remains the Hottest Domestic Travel Spot

    HNWIs’ Interest in Australia Increased Significantly

    Sanya continues to be the top domestic tourist destination, Hong Kong remains second, and Tibet continues its upward trend, rising to third place. In

    addition, Macau, Beijing and Qingdao have varying degrees of increasing popularity. Yunnan, Hangzhou, Xinjiang and Sichuan, which were either

    top-ranking or growing in popularity last year, have varying degrees of decline in popularity rankings.

    Domestic holiday home ownership among China’s wealthy is up to 62%. Among billionaires, domestic holiday home ownership is at a whopping 83%.

    Sanya remains the most popular place to buy a holiday home in China, while the popularity of Hangzhou and Qingdao has slightly improved.

     Australia has jumped from seventh to first place to become the HNWIs’ most preferred international tourist destination. Meanwhile, Dubai, Maldives and

    Hawaii are rising rapidly in popularity as destinations due to their distinctive characteristics. The popularity of European countries has declined. While they

    accounted for half of the Top 10 last year, only three European countries are in the Top 10 this year.

    Region Percentage Region Percentage

    Sanya

    Hong Kong

    Tibet

    Yunnan

    MacauHangzhou

    Xinjiang

    Beijing

    Qingdao

    Sichuan

    1

    2

    3

    4

    56

    7

    8

    9

    10

    14.4%

    13.9%

    13.9%

    10.6%

    10.6%

    5.8%

    5.5%

    5.1%

    4.5%

    4.5%

    Sanya

    Hong Kong

    Yunnan

    Tibet

    HangzhouXinjiang

    Macau

    Xiamen

    Sichuan

    Qingdao

    1

    2

    3

    4

    56

    7

    8

    9

    10

    18.9%

    15.1%

    11.1%

    9.5%

    6.8%

    6.1%

    6.1%

    5.9%

    5.1%

    4.4%

    2013

    2014 

    2014

     Australia

    France

    Dubai

    Switzerland

    Maldives

    US

    Japan

    Germany

    Singapore

    New Zealand

    Italy

    Thailand

    UK

    Canada

    Hawaii

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    11.8%

    9.6%

    9.5%

    8.7%

    8.7%

    7.7%

    6.5%

    6.2%

    5.6%

    5.6%

    5.6%

    4.1%

    3.9%

    3.4%

    1.8%

    France

    US

    Singapore

    Switzerland

    UK

    Italy

     Australia

    Dubai

    Germany

    Maldives

    Japan

    Canada

    South Korea

    Thailand

    New Zealand

    11.8%

    11.8%

    9.2%

    8.0%

    7.7%

    7.3%

    6.8%

    6.0%

    5.7%

    4.8%

    4.7%

    4.4%

    4.2%

    3.9%

    3.8%

    2013

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Region Percentage Region Percentage

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    19

    2013 vs 2012 Years 2012 vs 2011 Years 2011 vs 2010年

    Chinese tourist spending growth slowsChinese tourist spending growth slowed compared with the previous two years, at only 20%, but still 10 percentage points higher than global tourist

    spending growth.

     At the same t ime, Chinese tourists spend 7 percentage points less per transaction, declining at a faster-than-average rate. Average spending per

    transaction was EUR 815 in 2013. In 2013, Chinese tourists spent 63% more than the average per transaction. Last year and the year before, they spent

    71% and 68% more.

    Chinese tourists mainly shop at specialty stores or brand retailers; department stores are also an important shopping destination. They prefer fashion

    and apparel, followed by jewelry and watches.

    Growth Rate of Traveler Spending

    20%10%

    57%

    29%

    8157%

    8%

    2%

    875813

    501 485512

    59%

    27%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0% 2013 vs 2012 2012 vs 2011 2011 vs 2010

    Individual Travel Spending (Euro)

    Global Duty-free Shopping

    1000

    900

    800700

    600

    500400

    300200100

    0

    Source: Global Blue statistics on global t raveler’s spending 2013

    Source: Global Blue statistics on global traveler’s spending 2013

    Source: Global Blue statistics on global t raveler’s spending 2013

    Country/Region Ratio

    Mainland China

    Russian Federation

    Indonesia

    USJapan

    Thailand

    Malaysia

    Saudi Arabia

    UAE

    Hong Kong

    1

    2

    3

    45

    6

    7

    8

    9

    10

    27%

    17%

    4%

    3%3%

    3%

    2%

    2%

    2%

    2%

    Travel ShoppingChinese tourist spending No 1 for 4th year, widens gap

    between second placeMainland Chinese tourists are for the fourth consecutive year ranked No. 1 in terms of spending, up 3% over last year, widening the gap between

    second place to 10 percentage points. Russia, Indonesia, the US and Japan remain in the Top 5, but their rankings have changed as Japan drops f rom third

    to fifth. United Arab Emirates and Hong Kong move up into the Top 10. Asian countries account for eight of the Top 10, two more than last year, further

    demonstrating the huge spending power of Asian tourists.

    Chinese

    travelers

    Global

    travelers

    Chinese

    travelers

    Global

    travelers

    Up Down

    6%

    Note: Global Blue is the world’ s largest tax-refund organisation; data does not include tax-free shopping at airports and only

    represents spending by Global Blue members.

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    Nobody Knows China‘s Rich Better    20

    GiftingGifting is one reason driving Chinese HNWIs’ travel shopping. Red wine is considered the ideal gift for men (33%), followed by watches (19%). Red

    wine is the top choice of both male HNWIs (35.3%) and female HNWIs (31.3%) as gifts for men. But for their second choice, male HNWIs prefer to give

    imported spirits (20.8%), while female HNWIs prefer to give watches (24.2%).

    Jewelry (49%) is an absolute gift of choice for ladies, followed by apparel (20%). It is noteworthy that travel vouchers have replaced gift cards to

    become the fourth gift of choice for women, at 14%, 6 percentage points higher than last year.

    When selecting gifts for the elderly, more than half of all HNWIs choose healthcare products, followed by travel products (19%). Healthcare products,

    considered an approach to maintain health, are becoming increasingly popular in the gift market.

    In addition, for both male and female HNWIs, watches and electronic products are among the Top 5 most popular gifts. 21.1% of female HNWIs would

    choose electronic products as gifts for gentlemen, and 13.2% of male HNWIs would choose electronic products for ladies.

    Top 5 Preferred

    Gifts for Men

    Top 5 Preferred

    Gifts for Women

    Top 5 Preferred

    Gifts for Elderly

    0% 10% 20% 30% 40% 50% 60% 70%

    Red wine

    Watches

    Spirits

    Electronic products

    Tobacco

    0% 5% 10% 15% 20% 25% 30% 35%

    33%19%

    18%17%

    14%

    Jewelry

    Clothing

    Watches

    Travel products

    Electronic products

    0% 10% 20% 30% 40% 50% 60%

    49%20%18%

    14%12%

    Health productsTravel products

    Houses

    Medical products

    Gift cards & Vouchers

    58%19%15%

    11%8%

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Source: Hurun Report Chinese Luxury Consumer Survey 2014

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     Ranking higher than last year Ranking down from last year Ranking same as last year New entrants into Top 15 compared to last yea

    21

    Source: Hurun Report Chinese Luxury Consumer Survey 2014 Source: Hurun Report Chinese Luxury Consumer Survey 2014

    Hermès

     Apple

    Louis Vuitton

    Chanel

    Gucci

    Cartier 

    Prada

    Montblanc

    Giorgio Armani

    Burberry

    Bottega Veneta

    Longines

    Zegna

    Maotai

    Bulgari

    10.5%

    9.3%

    9.0%

    8.6%

    7.1%

    5.5%

    4.2%

    4.0%

    3.8%

    3.5%

    3.0%

    2.9%

    2.8%

    2.2%

    1.9%

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    Chanel

    Louis Vuitton

     Apple

    Hermès

    Gucci

    Dior 

    Cartier 

    Prada

    Giorgio Armani

    Bulgari

    Bottega Veneta

    Fendi

    Tiffany

    Salvatore Ferragamo

    Chopard

    9.5%

    8.9%

    8.3%

    7.9%

    6.7%

    6.4%

    5.6%

    5.2%

    4.5%

    3.6%

    3.5%

    2.9%

    2.1%

    2.0%

    1.6%

    Overall, gift giving has decreased by 25% from last year, possibly due to the impact of a slowdown in the Chinese economy, anti-corruption initiatives

    and increasing maturity among luxury goods consumers. Apple is the only brand of electronic products among the brands for gift giving, and remains the

    second choice of men for gift giving. This year, Louis Vuitton has lost its crown as the preferred brand for gifting by men, losing out to Hermès which has

    gained two places. Chanel continues as the preferred brand for gifting by women. Maotai remains the only Chinese brand that made it to the list, but it has

    fallen one place from last year. Lafite, ranked higher than Maotai last year, drops out of the list this year. Whilst accessories remain most popular, jewelry

    brands had a bad year in the gift market. This year, Italian brands are more popular than French brands among China’s HNWIs for gift giving.

    2014 Top 15 Brands for Gifting

    by Men

    Brand Percentage Brand Percentage

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    Harrods won the Best London Luxury Shopping Destination

    of the Hurun Best of the Best Awards 2014

    2014 Top 15 Brands for Gifting

    by Women

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    Nobody Knows China‘s Rich Better    22

    Gulfstream won The Best Business Jet Brand of the Hurun Best of the Best Awards 2014

    Part 5

    Travel Habits and Trend of ChineseSuper TouristsTravel Experience

    The 203 super tourists surveyed have traveled on average 22 times, on each occasion visiting 2 – 2.5 countries. On average, each super tourist has

    visited 40 countries. Looking at the blood types, 33% of these are of type O blood, 32% type A, 24% type B and the other 11% type AB.

    In 2013, super tourists traveled abroad four times on average, over a total of 36 travel days, about half of which were for travel, and 22% for business trips.

    The super tourists traveled abroad for 18 days on average, with average spending of US$150,000. Their major tourist destinations were in Europe, the

    United States and island-based locations. Some 59% of these super tourists have island resort experience, 43% have experience of travelling by car, and it

    is worth mentioning that 38% of these super tourists have polar travel experiences. It can be seen that the super tourists tend to experience the process of

    travel, rather than just go shopping, dining or visiting landmark tourist spots. The future tourist destinations will become broader, deeper and more scattered.

    Travel Experience

    Island Holiday

    Self-drive

    Food and Shopping

    South Pole and North Pole

    Nature Adventure

     Art Culture

    Outdoor Exploring

    Romantic Cruise

    Mountain Climbing

    Growing Purpose

    Celebrations and Races

    Sailing

    0% 20% 40% 60% 80%

    59%43%42%

    38%37%

    28%20%

    18%14%

    9%6%

    3%

    Source: 2014 Survey on China’s High-end Tourism by DIADEMA and Hurun Report

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    23

    Travel Decision-making ProcessComparison of the super tourists’ most impressive trip abroad in 2013 with the Spring Festival tour abroad in 2014 reveals evidence of differences in

    travel motivation and journey arrangements.

    In the most impressive trip abroad, friend’s referral is the most important factor in inspiring travel motivation; while for the Spring Festival tour, opinions

    of the family played a decisive role. In these two trips, more than half the destinations were selected by their own decisions for the main purposes of

    sightseeing and cultural experiences; and a higher proportion of the tourists were on self-developed tourist routes.

    There is also a big difference in travel booking method. For the most impressive trip abroad, booking made by friends are the main methods (37%), with

    half booked through travel agents. For the Spring Festival tour, half are self-responsible for hotel bookings, 20% of bookings are made by the family, while

    booking through third party online booking (42%), is the main way of booking.

    The Most Impressive Trip Abroad

    Friend’s referral is the most important factor 

    in travel motivation

    comes from a friend’s referralFamily suggestions, ; travel agencies,

    Family advice is the most important travel motivation

    factor comes from family suggestions;

    friend’s referral,

    Source: travel agencies, ; networks,

    Destination decision making: self-made,

    Travel purpose: tourism, ; cultural experience,

    People accompanying: friends, ; family, ;

    Itinerary: private customization, ; own plan,

    Hotel booking: friends, ; own

    Booking method: travel agencies,

    Hotel booking: own, ; family,

    Booking method: third party online

    booking, ; travel agencies,

    Spring Festival Trip Abroad

    45%

      52%

    23%20% 16%

    31%58%

    29%

    49%

    43%

    37% 34%   50%

    42% 28%

    20%

    50%

    42%

    46%

    15%

    28%Source: Internet, ; travel agencies,

    Destination decision making:

    self-made, ; family,

    Travel purpose: tourism, ; cultural experience,

    People accompanying: family, ; friends,

    Itinerary: own plan, ; Reference guide,

    54% 37%

    68% 12%

    72% 24%

    25% 14%

    44% 33%

    Inspired

    Travel

    Motivation

    Travel

    Routes

    Planning

    Trip

    Booking

    Source: 2014 Survey on China’s High-end Tourism by DIADEMA and Hurun Report

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    Nobody Knows China‘s Rich Better    24

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Last year, the most notable trips abroad of super tourists were to the South Pole and North

    Pole, followed by Kenya, with the United States and France joint 4th. Tourist destinations with

    challenges and more prominent features are becoming a new trend among Chinese super

    tourists.

     Among those visiting the South Pole, 55% are aged 31-45 years old, 58% have a bachelor

    degree or above, and 82% are married.

    Friend’s referral (45%) is the most important factor in inspired travel motivation, followed by

    opinions of family members (20%) or travel agencies (16%). Travelling with friends (49%) or

    family (46%), a small number of peers, and with sightseeing as the main purpose are the

    characteristics for the most inspiring trips of super tourists. The average number of travel days

    is 12 days, with the average size of group being five people. Travelling with family and friends

    accounts for about 90% and on this trip, nearly 60% of super tourists choose economy class,

    with 34% going for business-class travel.

    For this impressive trip, 58% of the tourist destinations are decided by the super tourist themselves, and hotels are booked via a f riend (37%) or bythemselves (34%). Hotel booking is mainly through travel agents (50%) or third-party online booking sites (28%).

    Travel Accompanying Member 

    Destination Decision Maker 

    Itinerary and Hotel Booker 

    Travel Tool

    Hotel Booking Method

    Friends

    Family

    Colleagues

     Alumni/members

    Economy

    -class

    57%

    First-class 2%

    Self-drive 7%

    Third-party

    Online

    Booking Site

    28%Travel Agency50%

    Hotel Official

    Web-site 9%

    Locals 7% Business

    Partners 6%

    Business

    -class

    34%

    0% 10% 20% 30% 40% 50% 60%

    46%49%

    3%2%

    Tourists themselves

    Family

    Friends

    Group Leader 

    0% 10% 20% 30% 40% 50% 60%

    18%58%

    16%8%

    Friends

    Tourists themselves

    Family

    Locals

    Secretary

    0% 10% 20% 30% 40% 50% 60%

    34%37%

    13%10%

    7%

    Case Study 1 : My Best TripDestinations

    South Pole

    North Pole

    Kenya

    United States

    France

    Other 

    16%

    9%

    7%

    3%

    3%

    62%

    1

    2

    3

    4

    5

    6

    Description: Based on the survey of the 203 super

    tourists by Hurun Report and DIADEMA, the question

    asked was: Please think about the most popular trip

    made in 2013

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    25

    The number of super tourists choosing to travel during Chinese New Year continues to grow; with 54% of them choosing to travel abroad during

    the Spring Festival in 2014, a 7% increase over last year. Among destination choices, influence of distance weakened. Short-haul destinations such

    as Thailand, Bali and Cambodia, and long-haul travel destinations such as the United States, Australia and Dubai were all popular choices.

    Of the super tourists who traveled during Chinese New Year, 72% were accompanied by family members, averaging four, and they mainly

    traveled for a long vacation of 5 – 15 days. One to two took economy class, and 35% chose business class. In addition, over one in ten chose to

    drive, with destinations chosen by this group relatively close.

    More than half of the super tourists decided on their tourist destinations for Spring Festival by themselves, and 37% were decided by their family.

    Half booked the itinerary and hotels themselves, with 20% booked by their family. Due to the specific travel time, only 5% were booked by a secretary.

    On-line booking was the main booking method accounting for 42%, whilst booking via t ravel agencies, hotel web-sites and locals was most common for

    hotel booking.

    Travel Accompanying Member Travel Tool

    Friends

    Family

    Colleagues

    0% 20% 40% 60% 80%

    24%72%

    5%

    Tourists themselves

    Family

    Friends

    Group Leader 

    0% 10% 20% 30% 40% 50% 60%

    37%54%

    6%3%

    Tourists themselves

    Family

    Friends

    Locals

    Secretary

    0% 10% 20% 30% 40% 50% 60%

    20%50%

    18%7%

    5%

    Description: Based on the survey of the 110 super

    tourists by Hurun Report and DIADEMA, the question

    asked was: Please think about the trip abroad made

    during Spring Festival in 2014

    Case Study 2 :

    My Trip during Chinese New Year in 2014

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end

    Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Economy

    -class

    51 %

    First-class 2%

    Self-drive 

    12%

    Business

    -class

    35%

    Destination Decision Maker 

    Itinerary and Hotel Booker 

    Hotel Booking Method

    Third-party

    Online

    Booking Site

    42%

    Travel Agency

    28%

    Hotel Official

    Web-site 14%

    Locals 11 % Business

    Partners 5%

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    Nobody Knows China‘s Rich Better    26

    For dream travel experiences, nearly half of the super tourists choose natural adventure or self-drive trips, followed by 34% choosing Antarctic

    or Arctic travel tours, while island and marine-related holidays, romantic cruises and sailing events are also popular.

    When asked their ‘must-achieve’ travel plans for the next three years, South America - Bolivia takes 36% of the vote and topped the list,

    followed by Polar trips reaching 34%, while mysterious Africa, Mexico / Cuba are ranked third and joint fifth. It can be seen that these destinations

    all have a strong sense of adventure and excitement with obvious regional characteristics.

    Natural Adventure

    Self-drive

    South Pole and North Pole

    Island Holiday

    Romantic Cruise

    Outdoor Exploring

     Art Culture

    Food and Shopping

    Mountain Climbing

    Sailing

    Growing Purpose

    Celebrations and Races

    0% 10% 20% 30% 40% 50%

    45%48%

    34%30%

    26%25%

    20%23%

    16%14%

    10%

    5%

    South America – Bolivia

    South Pole and North Pole

     Africa

    Luxury Cruise – Mediterranean

    Mexico & Cuba

    Bhutan

    New Zealand

    US/Canada

    Switzerland

    Dubai

    Island

    Space

    0% 10% 20% 30% 40%

    34%36%

    33%30%

    28%25%

    21%23%

    18%10%

    8%7%

    Case Study 3 : Travel Trend PredictionPolar / Adventure travel has become the new dream for super tourists

    Dream Travel Experience

    Must-achieve Travel in the Next 3 Years

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

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    27

    Destinations of Cruise Trip

    The Caribbean

    The Mediterranean of South Europe

    North Pole

    South Pole

    Baltic Sea of North Europe

     Alaska

     America

     Asia Pacific of Asia

    0% 10% 20% 30% 40% 50%

    43%48%

    32%29%

    28%

    25%

    4%11%

    Reasons for Space Travel

    See the Earth from Space

    Experience the Excitement as an Astronaut

    Experience the High Acceleration of Spaceship

    Feel the Weightlessness

    Feel the Impact of Epinephrine in Adventure

    0% 10% 20% 30% 40% 50%

    18%44%

    16%13%

    9%

    Most Desired Travel Time Next Year Intended Travel Times of Next Year

    Irregular 

    Summer 

    1st October Golden Week

    Spring Festival

    May Day Holiday

    Mid-autumn Festival

    Dragon Boat Festival

    0% 10% 20% 30% 40% 50%

    15%45%

    13%11%

    5%4%

    2%

    The Caribbean is the preferred destination for cruising

    More than half of the super tourists wish to travel 3 – 5 times a year

    Cruise travel is chosen by 26% of the super tourists as a dream travel experience, with 30% including a luxury Mediterranean cruise tour in

    their travel plans for the next three years.The Caribbean tops the cruise trip wish-list reaching 48%; followed by the Mediterranean at 43%; and the Arctic and Antarctic respectively

    32% and 29%, ranking third and fourth.

    It is worth mentioning that 7% of the super tourists include space travel in their travel plans for the next three years. The bestselling point

    of space travel to 44% of the super tourists is seeing the earth from the space. The excitement of an ‘astronauts experience’ is the second

    main factor at 18%.

    Some 64% of the super tourists wish to travel more than twice a year, with 11% wishing to travel six times and more a year.

    For the most desired travel time next year, 45% of the super tourists say that they will travel on an irregular basis; 15% choose summer

    when they can look after their children; and another 24% choose the 1st October or Spring Festival vacation.

    3-5 times

    53%

    6 times or more 1 1 %

    1-2 times

    36%

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism

    by DIADEMA and Hurun Report

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    Nobody Knows China‘s Rich Better    28

    Increasing life and work pressures, together with concerns over issues such as food safety, prompt Chinese HNWIs to pay increasing attention to

    health issues. 87% of Chinese HNWIs go for regular health checks. Among them, 93% have a health check once a year, and another 7% twice a year.

    In addition to health checks, most Chinese HNWIs pay more attention to diet and love sports. Among them, 16% choose to use health care

    products, while another 15% have a family doctor/health consultant.

    For concerns about health issues, 66% of the super tourists consider medical tourism and 47% tend to choose to go to Europe and the US. The

    first choice is Switzerland (59%), followed by the US (22%). Of the 28% of super tourists tending to choose Asia, the f irst choice is Japan (44%),

    followed by Hong Kong (24%). Within China, 16% of the super tourists make Beijing first choice (25%), followed by local destinations (19%). Another

    9% choose to go to the seaside for a stay at a medical resort, and of these 72% choose the Maldives.

    Regarding the choice of health care products, 67% of the super tourists choose some Chinese medical health care, while 87% choose Western

    medical health care. Among Chinese medical health care products, the most popular is Cordyceps sinensis, followed by propolis, bird's nest, gelatin

    and other more expensive tonics. But only 6% choose Chinese medicine for health care. The most popular Western health care product is vitamins,

    with more than half of the super tourists choosing to take vitamins, with collagen and cod liver oil also quite common.

    Cordyceps sinensis

    28%

    Bird's nest

    15%Bee propolis

    17%

    Gelatin

    15%

    Ginseng

    14%

    Chinese medicine

    6%Herbal paste 5%

    Regular health checks

    Pay attention to diet

    Exercise

    Health productsFamily doctor/health consultant

    0% 20% 40% 60% 80% 100%

    65%

    87%

    50%

    16%15%

    Choices of TCM Health Products Choices of Western Health Products

    Vitamins

    55%

    Placental extract 6%Cod liver oil 19%

    Collagen

    20%

    Medical Treatment Destinations

    U.S. and Europe

    47%

    Mainland 16%

    Beaches 9%

     Asia

    28%

    Case Study 4 : Medical Tourism

    How the HNWIs Keep Healthy

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism

    by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism

    by DIADEMA and Hurun Report

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    29

    The main purpose for super tourists choosing medical tourism is convalescence rest (39%), and 34% is for medical checkup. However for the

    purpose of anti-aging, the number of super tourists reaches 21%, mostly female

    When planning medical tourism, super tourists are most concerned about three issues: the brand qualifications of medical institutions (41%),

    security (33%) and Chinese speaking chaperone issues (26%). In addition, the scenery of the destination, quality of service after treatment, as well as

    price, visa procedures and other factors are taken into account.

    For the health of their parents, 25% of the super tourists choose to send their parents travelling. Some 20% choose to give health care products to

    their parents, and 19% help parents contact doctors.

    Convalescence rest

    Medical checkup

     Anti-aging

    Cosmetic

    Medical treatment

    Childbirth

    0% 10% 20% 30% 40% 50%

    34%

    39%

    21%

    10%

    5%

    4%

    Qualifications of medical institutions/brands

    Safety

    Chinese-speaking escortDestination scenery

    Post-treatment services

    Prices

    Visa procedures

    0% 10% 20% 30% 40% 50%

    33%

    41%

    26%25%

    22%

    14%

    5%

    Travel Products

    Health Care Products

    Contact Doctors for Parents

    Pay for Medical Fees

     Arrange for Health Care Centres/Treatment Clubs

    Real Estate

    0% 5% 10% 15% 20% 25% 30%

    20%

    25%

    19%

    16%

    14%

    5%

    Medical Tourism Purposes

    Medical Tourism Considerations

    Choices for Parents’ Health

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

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    Hurun Report's The World at Their Fingertips:

     Ecotourism through the Lenses of China's Entrepreneurs

    photo by Wang Shi, Chairman of Vanke

    Nobody Knows China‘s Rich Better    30

    During their journeys, the super tourist favourite subjects for photos are rivers, seas, lakes (26%) and mountains (20%) and other natural landscapes,

    followed by figures (18%) and animals (17%), flowers, and plants. Night photography is the third choice.

    In terms of photo shooting equipment, favourites of the super tourists are Canon cameras (31%) and mobile phones (28%). The micro-single camera (19%)

    is also popular due to its light weight, easy operation and other characteristics.

    Photography

    During their journeys, most super tourists love to photographnatural landscape

    Favourite Photo Shooting Equipment

    Cannon

    Mobile Phone

    Micro-single Camera

    Nikon

    Card Machine

    0% 5% 10% 15% 20% 25% 30% 35%

    31%28%

    19%13%

    5%

    Most Popular Shot

    Rivers, Seas and Lakes

    Mountains

    Figures

     Animals

    Flowers and Plants

    Night Time Views

    0% 5% 10% 15% 20% 25% 30%

    20%26%

    18%17%

    12%7%

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

    Source: 2014 Survey on China’ s High-end Tourism by DIADEMA and Hurun Report

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    About DIADEMADIADEMA is the leading International travel management company in China market, which was founded in Hamburg, Germany, and soon set up

    offices in Beijing, Guangzhou, Shanghai. We focus on developing promoting various thematic leisure tour. More Than A Travel, it is our honor to make yourdream real!

    DIADEMA is the first organization in China to of fer private tailor-made travel service, also is the No. 1 in China to organize the Polar trip professionally,

    which is the best vendor for the banks, finance organizations, luxury brands, clubs and so on.

    Appendix: 2014 Survey on

      China’ s High-end TourismThe 2014 Survey on China’ s High-end Tourism was jointly compiled by Hurun Report and DIADEMA. The research target was super-tourists (with

    polar travel experiences) of China. Effective samples totaled 203. The survey covered 21 provinces and municipalities including Beijing, Shanghai,

    Guangdong and Tianjin. Respondents were distributed across the services, manufacturing, finance and another 10 industries. With an average age of 44

    years old, 51% of respondents were male, and 43% had experience working or studying abroad.

     Among the respondents 77% had children, and their ages were more dispersed. Among those with overseas working or studying experience, 55% had

    more than one year experience, and 25% had more than 5 years’ experience. The main source of wealth of the respondents was return on investment and

    business ownership/sale.

    31

    Number of Children

    1 46%

    none 23%

    3 or more 9%

    2 22%

    Status of Children

    Primary School

    21%

    Secondary School 12%

    High School 12%

    Masters and above 4%

    University Graduates

    18%

    Working 10%

    Pre-school 12%Kindergarten 11%

    Year of Working/Studying/Living abroad