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Memo

 

To: XYZ – Head of Department

Date:  April 7th, 2014

Su!e"t: Operations division – Branch Manager 

#

Business context and Rational

$mplementation of %&S re'tru"turin( 'trate() determined *ithin our a(en"ie' 'i(nifi"ant 'taff redu"tionand operational rede'i(n# $n thi' re'pe"t, we propose to conduct a thorough Job Analysis  for the BranchManager role  to pro+ide rele+ant information aout the !o and 'upport )ou in updatin( it' !o

de'"ription and !o 'pe"ifi"ation'#

o anal)'i' is important  e"au'e it i' a structured, analytical process  for a''e''in(, "olle"tin( andanal)'in( information aout the +alue of a !o *ithin the or(ani'ation, determine -*hat a !o.holder i'e/pe"ted to do and ho* the !o 'hould e e't performed1#

The purpose of the !o anal)'i' i' to under'tand"olle"t information aout the !o identifi"ation of thet)pe and le+el of *or3 that need' to e performed, the *or3 en+ironment, SA5', e/perien"e,6ualifi"ation people need to ha+e to perform and 'ome per'onalit) trait' for an optimal *or3 out"omefrom rele+ant 'our"e' and throu(h a multi.method approa"h, and *ell do"ument the'e information#The'e *ill 'upport 'ound human re'our"e' pra"ti"e' re"ruitment and 'ele"tion, !o e+aluation, !ode'i(n, "ompen'ation and enefit', performan"e mana(ement, learnin( and de+elopment, le(aldefen'iilit), et"# *hile promotin( ta'3 effe"ti+ene'', meanin(fulne'' of the !o and re'pon'iilitie'#

$n the pro"e'' it i' important to follow some principles: mu't e performed for the !o at the moment andnot for the !o performan"e of the indi+idual8 'hould determine the a"tual SA5' re6uired to perform the !o 'u""e''full) and not the SA5' of the !o holder8 'hould e a'ed on fa"t' not !ud(ement', 'houlddetermine the "riti"al a'pe"t' and attriute' of the !o# The'e *ill (i+e the or(ani'ation the 'u""e'' tooffer equal opportunities and fair selection to the candidates  and diminish complaints of discrimination# Al'o, "on'iderin( the'e ethi"al a'pe"t', confidentiality   i' hi(hl) important# $t i' e''ential that the data"olle"ted to e u'ed for the "ho'en purpo'e onl) to a+oid mi'u'e and le(al "hallen(e'# $n addition,ha+in( a "lear under'tandin( of the !o5' nature *ill fundamentall) impa"t the 'u""e'' of all humanre'our"e' pra"ti"e ultimatel) promotin( an organisational culture of fairne'' and e6uitailit) *hi"h *illdetermine the "ompan) to e "on'idered an emplo)er of "hoi"e#

$n the !o anal)'i' pro"e'' it i' important to "hoo'e the methods *i'el)# 9/:

Method Advantages Disadvantages

Observation

omprehen'i+e and fir'thandinformation aout o'er+alea"ti+itie'#

Simple to u'e#

;erifie' data from other 'our"e'#

Time "on'umin(#

Small 'ample 'i<e#

%e6uire' '3illed o'er+er#

Tho'e o'er+ed ma) a"t differentl) fromthe norm#

1 Human %e'our"e' =ra"ti"e, >th edition ) ?al"olm ?artin @ iona Bhitin(, 201C

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Memo

Method Advantages Disadvantages

Interview

$n"ument de'"rie' *or3#

an )ield data aout "o(niti+e andp')"homotor pro"e''e' diffi"ult too'er+e#

9a') to admini'ter 

%e6uire' *ell.de'i(n 6ue'tion' to a+oid'u!e"ti+it) and en'ure "on'i'ten") for"olle"tin( rele+ant data#

$nter+ie*ee' ma) 'ee3 to impre'' )tal3in( up the !o

Questionnaire

E!e"ti+e, effi"ient in (atherin( a*ealth of information#

e*er opportunitie' for inter+ie*eria'#

%elati+el) le'' e/pen'i+e#

an rea"h more *or3er'#

Data i' 'tru"tured

$f 6ue'tion' are not "arefull) de'i(ned,the information (athered ma) e diffi"ultto anal)<e#

%e'pon'e' ma) e in"omplete# 

=lea'e find atta"hed the propo'ed Job Analsis !lan#

In conclusion" plea'e appro+e the !o anal)'i' pro"e'' and plan to e ale to 'upport )ou *ith +alidand rele+ant information for updatin( the "urrent !o de'"ription and !o 'pe"ifi"ation for the &ran"h?ana(er role#

Than3 )ou,Stefana Spata"ean

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Memo

To: XYZ – Head of Department

Date:?a) 14th, 2014

Su!e"t:Operations division – Branch Manager 

Business Rational

To e'tali'h the rele+ant 3e) "omponent' for the &ran"h ?ana(er role ta'3', re6uirement',re'pon'iilitie', SA5', 6ualifi"ation', en+ironment hi(hli(ht', le+el of performan"e et"# to 'upport the*ritin( of the updated job description *e ha+e "on'idered the late't u'ine'' "han(e' and "arr).out the !o anal)'i' pro"e'' and a"ti+itie' for thi' po'ition as approved in the previous job analysis plan

and according to Annex1.

The !o anal)'i' pro"e'' *a' performed ) involving relevant subjects: !o holder in"ument, hi'mana(er, human re'our"e' u'ine'' partner, former peer, dire"t report using the interview,questionnaire and observation methods.

The major key findings of the job analysis pro"e'' are related to the "han(e of the !o purpo'e andthe "han(e' of the "riti"al a"ti+itie'# =lea'e 'ee note' in the Annex  atta"hed, to ha+e a detailed +ie*of the'e#

#ritical elements that need to be included in the Job Description $

o Title&u'ine'' unit, di+i'ion @ department=a) (rade%eportin( lineFumer of dire"t report' 'uper+i'ed 'taff e) relation'&a"3.up for @ )o purpo'eTa'3' and re'pon'iilitie'Ge+el of performan"eompeten"ie'9du"ation @ ualifi"ation9/perien"e Authorit)Bor3 en+ironment 'pe"ifi"'

Recommendations

on'iderin( the fa"t that the "urrent a"ti+itie' of the role in+ol+e fe*er finan"ial re'pon'iilitie' and I0Jmore "u'tomer 'er+i"e re'pon'iilitie', we suggest  to 6ui"3l) updatin( the "urrent !o de'"ription ina""ordan"e to the atta"hed 3e) findin(', ao+e re"ommendation' and the note' atta"hed#

 Al'o, in a""ordan"e to the findin(' and the laour "odeC, the !o title 'hould e "han(ed in lient

2 Human %e'our"e' =ra"ti"e, >th edition ) ?al"olm ?artin @ iona Bhitin(, 201C

C http:***#ruinian#"om

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Memo

Ser+i"e'Dire"tor in'tead of "urrent &ran"h ?ana(er#

 A(ree if the "urrent !o holder fit' for thi' role, a""ordin( to the ne* findin('# $f )e', a(ree the ne* !ode'"ription *ith the !o holder and hi' mana(er $f not: 'ele"tion 'hould e al'o "on'idered a' a ne/t'tep#

Than3 )ou,Stefana Spata"ean

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Memo

Re%erences&

Boo' re%erences&

Human %e'our"e' =ra"ti"e, >th edition ) ?al"olm ?artin @ iona Bhitin(, 201C

(ebsites )legislative*&

• http:***#ruinian#"om

• http:***#'hl#"oma''et're'our"e'&e't.=ra"ti"e.o.Anal)'i'#pdf 

• http:***#"ipd#"o#u3"ipd.hr.profe''ionprofe''ion.mapprofe''ional.area'or(ani'ation.

de'i(n#a'p/

Attachment&

• o Anal)'i' =lan

Annexe&

 Anne/ 1 – Fote' of the "arr)in(.out !o anal)'i' a"ti+itie'

K