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©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 1 CL-2: Catastrophe Modeling for Commercial Lines David Lalonde, FCAS, FCIA, MAAA Casualty Actuarial Society, Ratemaking and Product Management Seminar March 19-21, 2012 Philadelphia, PA

CL-2: Catastrophe Modeling for Commercial Lines - Confex

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Page 1: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 1

CL-2: Catastrophe Modeling for

Commercial Lines

David Lalonde, FCAS, FCIA, MAAA

Casualty Actuarial Society, Ratemaking and Product Management Seminar

March 19-21, 2012

Philadelphia, PA

Page 2: CL-2: Catastrophe Modeling for Commercial Lines - Confex

Antitrust Notice

• The Casualty Actuarial Society is committed to adhering strictly to the letter and spirit of the antitrust laws. Seminars conducted under the auspices of the CAS are designed solely to provide a forum for the expression of various points of view on topics described in the programs or agendas for such meetings.

• Under no circumstances shall CAS seminars be used as a means for competing companies or firms to reach any understanding – expressed or implied – that restricts competition or in any way impairs the ability of members to exercise independent business judgment regarding matters affecting competition.

• It is the responsibility of all seminar participants to be aware of antitrust regulations, to prevent any written or verbal discussions that appear to violate these laws, and to adhere in every respect to the CAS antitrust compliance policy.

Page 3: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 3

Agenda

• Increasing use of catastrophe models in the commercial

property casualty industry

• Understanding the importance of exposure data quality

and robust financial modeling

• Advances in modeling business interruption insurance

• Understanding industrial facilities

• Modeling severe thunderstorms for commercial exposures

Page 4: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 4

Increasing Use of Catastrophe

Models in the Commercial Property

Casualty Industry

Page 5: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 5

Catastrophe Modeling Framework

• Where are future events likely to occur?

• How intense are they likely to be?

• How frequently are they likely to occur?

HAZARD

ENGINEERING

FINANCIAL

Intensity

Calculation

Exposure

Information

Damage

Estimation

Policy

Conditions

Contract Loss

Calculations

Event

Generation

Page 6: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 6

Catastrophe Model Output Provides a Tool for

Probabilistically Assessing and Managing Risk

• Models provide estimates of loss by event, location and coverage

• This allows determination of the full probability distribution of losses (EP curves)

• Ability to classify losses by: – Annual aggregate &

occurrence losses

– Direct, ceded and net retained loss

– Location, policy, zone, territory and portfolio levels

– Line of business, construction type, etc.

• Determination of robust risk measures such as TVar

Page 7: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 7

Industry Trends in Adopting Catastrophe Modeling

In today’s increasingly

competitive market, the

development & deployment

of catastrophe models goes

beyond an actuarial &

statistical exercise

Catastrophe model

deployment for

Pricing & Tier

Structure

Assessment

Technology

business

intelligence &

integration

Scoring engine

implementation &

business process

redesign

Underwriting

& strategy

End-to-end

catastrophe risk

management &

deployment

throughout the

enterprise

Market leaders are those

organizations that take a

holistic approach to

catastrophe risk

management. A fully

integrated solution that

supports the application of

catastrophe model output at

the point of decision making

helps bridge the gap between

the slow adopters & market

leaders

• Models continue to provide an increasingly more accurate view of catastrophe risk and offer

continually expanding functionality.

• Insurers that have successfully integrated catastrophe model output into their risk

management practices are best positioned to leverage the advanced accuracy and expanded

functionality of the models.

Page 8: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 8

Integration of Catastrophe Models Across the

Organization Support Risk Management Best Practices

Enterprise Risk

Management

Reinsurance Structuring

Claims

Underwriting

Actuarial Pricing

Portfolio Optimization

• Accumulation/risk-aggregation management

• Manage the impact of catastrophe risk on surplus

• Communicate with ratings agencies

• Use models to structure

reinsurance treaties

• Use models to evaluate

reinsurance purchases

• Advance planning, resource

deployment, post-event

communications

• Identify areas to grow

based on model-based

risk metrics

• Perform model-based

analyses to understand

and manage the drivers

of catastrophe risk

• Use model outputs in

rate filings and in

pricing of individual

policies or programs

• Catastrophe model output used for

risk selection and pricing at the point

of sale

Page 9: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 9

Catastrophe Models Provide Increased Value to the Risk

Assessment of More Complex Policy Types

Personal

Lines

Underwriting

Variation in terms

of cover (limits &

deductibles, etc.)

Similarity of Risks

(across LOB) and

availability of

exposure data

Highly similar

risks. Data is

generally available

Responsible for

writing policies &

setting premiums

& policy terms

Underwriters

responsibility

Typically

automated

decision making

Variation of risks.

Data may be

sparse

Standardized

May vary by

commercial policy

Range of

complexity in

the

underwriting

process

Commercial

Underwriting

Page 10: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 10

Increasing Number of Commercial Lines Writers Are Using

Catastrophe Models In-House

0%

10%

20%

30%

40%

50%

60%

70%

80%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

(%) of Total Rev: Modelers (%) of Total Rev: Non-Modelers

SOURCE: AM Best, AIR Worldwide

Distribution of Market Share (% of DPWs Commercial Multi-Peril)

In-house Modelers Others

Page 11: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 11

Companies that Don’t Invest in Analytics, Won’t Be

Able to Maintain the Status Quo

Projected cash stream for

insurers with improved

investing

Assumed cash

stream resulting

from doing

nothing

More likely cash stream for

Insurers that choose not to

invest in tools

Falling behind in pricing and

underwriting effectiveness invites

adverse selection

Competitive

Advantage

Adverse

Selection

Vs.

Source: Christensen, Kaufmann, Shih, “Innovation Killers: How Financial Tools Destroy

Your Capacity to Do New Things,” Harvard Business Review, Jan. 2008.

Page 12: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 12

Understanding the Importance of

Exposure Data Quality and Robust

Financial Modeling

Page 13: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 13

Integration of Catastrophe Model Output into Commercial

Underwriting Workflows

Bind

Submit

Proposed

Policy

Parameters

Perform Fire

Underwriting

Checks

Perform Cat

Hazard Check

Ultimate UW

Decision

Obtain

Replacement Cost

Determine

Pricing

Decline

Integration of Catastrophe Model

allows risk analyses to be

performed iteratively at all stages

of the underwriting process

Fill gaps in

Exposure Data

Quality &

Collection

Portfolio

Management and

Optimization

Pricing, Policy

Terms and

conditions

Page 14: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 14

Identifying the Appropriate Construction and

Occupancy Class Can Impact Loss Analyses

Underwriter receives submission with limited information:

• General commercial occupancy

• Unknown construction

• Replacement Cost: $100 million

Example: ratio of loss for a contrived portfolio, when classifying portfolio as a

particular construction class vs. identifying as “unknown”

Wood Frame Masonry Unreinforced Masonry Light Metal

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Page 15: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 15

Lack of Detailed Data Can Lead to an Incomplete

View of Risk

• Underwriter might collect additional

information through available resources:

– Commercial occupancy: Hotel (Temporary

lodging)

– Construction type: Steel

Steel Light metal Braced steelframe

Steel mrf—perimeter

Steel mrf—distributed

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fo

r th

e

Win

d P

eri

l

Relative Vulnerability of Steel Construction Types for General Commercial Occupancy

Variation within sub-

classes of construction

types highlights the need

to accurately capturing

detailed data

Page 16: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 16

Robust Exposure Data Tools Provide the Underwriter

with the Most Complete View of Risk

• AIR’s TruExposure TM enables the underwriter to validate and fill gaps in

exposure data:

– Validate replacement value and collect data on other primary risk characteristics such

as year built, building height, etc.

– Determine appropriate construction and occupancy classes

– Identify secondary risk characteristics such as presence of a soft story

AAL 10% 5% 2% 1% .4% .2%

Lo

ss

Exceedance Probability

No Soft Story

Soft Story Present

Effect of Soft-Story on Modeled Losses for a Contrived

Steel Buildings Portfolio

AAL 10% 5% 2% 1% 0.40% 0.20%

Page 17: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 17

Commercial Policies can Have Complex Terms &

Conditions

Deductibles

• At location level

– By site: $, %, % of loss

– By coverage: $ and %

– Combined (Building, Other Structures, Contents): $ and %

– CEA Mini Policy: $ and %

– Franchise

• At policy level

– Attachment point

– Blanket, Minimum, Maximum

– % of loss

– Franchise

Limits • At location level

– By site or by coverage

• At policy level

– Blanket, Excess, By coverage,

Sublimits, First loss

Reinsurance

• Facultative reinsurance

– Proportional

– Non-proportional

– Available at policy or individual locations

• Risk-based treaty reinsurance

– Quota share

– Surplus share

– Per risk excess of loss

– Includes special conditions

• Line of business and region specific

• Occurrence limits

• Aggregate limits

• Portfolio (CAT) treaty reinsurance

– Occurrence

– Aggregate (stop loss)

Page 18: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 18

A Probabilistic Approach is Required to Accurately

Capture Policy Terms

Policy 1

Location

1 Location

2

Location

3 Location

4

Building Contents Time

• Commercial policy terms can be complex

• Defining and incorporating policy terms into catastrophe risk analyses improves the accuracy of modeled losses

• For instance, policy terms covering multiple coverages and location

– Individual distributions need to be combined to arrive at the joint probability distribution of loss across

• Coverages

• Locations

Page 19: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 19

Quality Exposure Data Captured at the Point of Underwriting

Improves the Portfolio-level View of Exposure and Informs

Underwriting Rules & Strategy

Underwriting Portfolio

Management

Underwriting Rules / Strategy

• Simple issue/decline decisions

• Pricing

• Policy terms

• Feed into rate-scoring models

• Impact on loss ratios

• Exposure concentration limits

• Exposure concentration

• Growth planning

• Reporting (statutory)

• Ratemaking

• Reinsurance

Page 20: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 20

Advances in Modeling Business

Interruption Insurance

Page 21: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 21

Discussion on Business Interruption (BI)

• BI from an underwriting perspective

– Estimation of an insured's business income requirement

– Complexity and variation in policy forms and coverages

– Challenges in BI claims settlement

• BI exposure data

– Data requirements

– Exposure data analysis

• Modeling

– Model variables

– Model framework

Page 22: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 22

Factors Contributing to Underinsurance in Business

Interruption

• Use of business interruption limits for annual BI exposure

• Use of rules of thumb to determine BI limit rather than using BI

worksheet for each location

• Underestimation of number of locations that can get damaged in a

catastrophe

• Business interruption findings from Independent Insurance studies

− Businesses either do not have BI coverage or do not have the

information to estimate BI exposure

− Significant underestimation of business downtime (<3 months) to

determine BI Limits

Page 23: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 23

Robust Approach to Modeling Business Interruption

Captures Insured Downtime Following a Loss

Total Equivalent Business Interruption “Downtime”

Time after Event

Su

b -

Eve

nts

Pre-Repair /

Relocation

Repair and Reconstruction /

Relocation

Post – Repair /

Relocation

Dir

ect

BI

Utility Failure

Dependent Building Damage

Civil Authority

Ind

irect

BI

Page 24: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 24

AIR’s Models Use an Event Tree Approach to

Handle Business Interruption

• Event Tree approach

• Function of building damage and occupancy class

Page 25: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 25

Key Factors Used in Determining Business

Interruption Downtime

Building Characteristics

− Building Damage

− Building Occupancy

− Building Size

− Building Complexity

BUSINESS INTERRUPTION DOWNTIME

Business Resiliency

− Operation Likelihood

− Relocation Likelihood

Other Factors

− Extended Period

− Extra Expense

− Contingent BI

− Civil Authority

− Utility Failure

Downtime is Influenced by Both Building Complexity

and Content Types

Page 26: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 26

A Robust Business Interruption Model Should

Incorporate the Impact of Various Factors by Occupancy

Mean Building Damage Ratio

Mean B

usin

ess Inte

rruption D

ays

Operation

Hotels

Offices

Hospitals

Relocation Indirect

BI

0% 25% 50% 100% 75%

10

0

40

0

50

0

30

0

20

0

Hotel

Office

Page 27: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 27

Advances in Modeling Business Interruption Insurance

• Business interruption accounts of downtime

• Modeling can capture both direct & contingent BI

• AIR’s modeling framework allows for the development of

separate downtime functions for different types of

businesses (occupancies)

• Quality of exposure data varies significantly across the

industry: detailed business interruption policy conditions

and property conditions are often not available

– AIR’s methodology to modeling business interruption losses

employs logical assumptions about the occupancy and building

characteristics of “typical” BI policy

Page 28: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 28

Understanding Industrial Facilities

Page 29: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 29

Identifying Major Component Classes Within

Industrial Facilities (Example: Chemical Plant)

HV Circuit Breakers Process Towers Building

Transmission Towers Flare Tower Tanks

Open Frame Conveyor Pipe Rack

Transformer Cooling Towers Vertical Vessels

HV Circuit Breakers Process Towers Building

Transmission Towers Flare Tower Tanks

Open Frame Conveyor Pipe Rack

Transformer Cooling Towers Vertical Vessels

HV Circuit Breakers Process Towers Building

Transmission Towers Flare Tower Tanks

Open Frame Conveyor Pipe Rack

Transformer Cooling Towers Vertical Vessels

Page 30: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 30

Complexity and Diversity of Industrial Facilities Creates

Additional Challenges to the Underwriting Process

• A site can be very large with very different industrial plants in its interior

• Examples of Industrial facility classes

– Chemical plants

– Petrochemical plants

– Power generation and distribution systems

– Manufacturing plants

• In addition, plants may be comprised of many different components - each of

very different vulnerability

Analysis of a facility's

catastrophe risk exposure can

depend on the carrier’s

sophistication & experience in

underwriting industrial facilities

Industrial Facility Type

Defined distribution of components – to

more accurately reflect a facility’s

vulnerability

Catastrophe Risk Engineering (CRE)

Page 31: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 31

Defining the Component-Mix of a Facility Helps to Ensure the

Most Accurate Assessment of the Vulnerability

• A Component-based approach to modeling a facility’s damageability

should consider the vulnerability of assets comprising the facility

• Underwriters can input the facility’s distribution of components to

accurately assess vulnerability or select standard industrial facility type

Transportation Assets

5%

Plant Equipment

27%

Buildings 12%

Pipe Racks 8%

Open Frame

Structures 8%

Process Towers

20%

Cooling Towers

5%

Tanks 15%

Chemical Plant Transportation

Assets 4%

Plant Equipment

29%

Buildings 20%

Pipe Racks 2%

Open Frame Structures

2%

Process Towers

15%

Cooling Towers

0%

Tanks 17%

Silos 11%

Ethanol Plant

Page 32: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 32

Modeling Severe Thunderstorms for

Commercial Exposures

Page 33: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 33

0

5

10

15

20

25

30

199

1

199

2

19

93

199

4

199

5

199

6

199

7

199

8

199

9

20

00

200

1

200

2

200

3

200

4

20

05

200

6

200

7

200

8

200

9

201

0

201

1

Billi

on

s U

SD

Total U.S. Severe Thunderstorm Losses

Insured Losses from Severe Thunderstorms, 1991-

2011

Source: PCS, trended to 2012

Page 34: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 34

Severe Thunderstorms Can Generate Hail, Tornadoes,

and Extreme Straight-line Winds

1 inch diameter hail

50 knot straight line winds

Tornado

Page 35: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 35

The Frequency, Severity, and Location of Thunderstorms in

2011 Led to Significant Losses

Winds in excess

of 100 mph Severe Storms April 22-28, 2011

Hail > 4.5” in

size

409 damaging

tornadoes

St Louis, MO

Tuscaloosa, AL

Page 36: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 36

Vulnerability Functions Vary by Peril and Exposure Type

• Vulnerability functions based on

– Published research

– Engineering principles

• Tornado, straight-line winds and

hail damage mechanisms

– Company claims data and loss

information from Property Claims

Services (PCS)

– Post-disaster field surveys by AIR

engineers

• Developed by peril and

Construction/Occupancy/Height

type

2008 Atlanta Tornado • PCS estimates that insured losses will exceed

$695M

• Atlanta downtown suffered major damage from

tornadoes, hailstorms and straight-line winds

• Assessed damage at hundreds of locations,

including commercial buildings

Page 37: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 37

Tornado Damage Function for Commercial Steel Frame

Structure

Minimal to Moderate Damage

(Minor damage to

roofs & cladding)

Considerable to Severe Damage

(Significant damage to

roofs & cladding)

40-112 mph 113-206 mph >207 mph

Catastrophic Damage

(Major damage to

engineered structures)

Dam

ag

e R

ati

o

Wind Speed

Page 38: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 38

Autos are More Vulnerable to Hail than Property

Auto

Property

Dam

ag

e R

ati

o

Hail Impact Energy

Page 39: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 39

Vulnerability Functions Vary by Building Characteristics

• High rise buildings are typically well-

engineered and adhere to strict code

guidelines

• Percentage of roof and glass is important for

assessing the vulnerability to hail

• Wood frame (low – 1, mid and high > 1)

• Masonry (low – 1, mid – 2 & 3, high > 3)

• Concrete/Steel (low – 1-3, mid – 4-7, high > 7)

Unknown Low-rise Mid-rise High-rise

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Page 40: CL-2: Catastrophe Modeling for Commercial Lines - Confex

©2012 AIR WORLDWIDE CAS Ratemaking & Product Management Seminar 40

Summary

• Leading companies are integrating catastrophe modeling

into their underwriting process for better decisions

• A range of data and techniques are available to provide

increasing precision in risk differentiation

• Catastrophe risk is influenced by factors other than simple

hazard metrics

• Proper capture of building characteristics and business

interruption risk can significantly impact loss estimates

• Component approach improves modeling of Industrial

Facilities